SEAMEWE-3 SC’s GUIDE (FINAL) (Don’t leave office/station without it) Updated by SEAMEWE-3 ORLO Dated May 2008 Content Page Section Title 1 Terms Of Reference for STEP COORDINATOR(SC) 2 STEP Coordinators (SC) appointed by SEAMEWE-3 RC 3 Non-Terminal Parties and Facility Providers (Involved RCOs) 4 SEAMEWE-3 Restoration Implementation Procedure 5 SEAMEWE-3 Restoration Forms 6 SEAMEWE-3 RET Form 7 SEAMEWE-3 SC’s Guide to troubleshooting restoration paths 8 PROCEDURE: “Manually Release SNCP switch” 9 History of main problems, solutions and feedback gathered Page 1 of 38 265334063 Page 2 3-11 12 12-14 15-26 27-28 29-30 31-33 34-35 Remarks 1. Terms Of Reference for STEP COORDINATOR(SC) Upon receipt of the ‘Go-Ahead Order To Implement Restoration’ (i.e. Form 1) from the SMW-3 NOC to all affected SCs and facility providers, the SC shall assume responsibility of their nominated steps and log into Conference Bridge at Tel: (65) 6 668 7200, Code: 111489#. The SC should remain on the Conference Bridge providing regular updates and coordinating the involved parties, until all their steps are restored. If necessary, the SC may contact external facility providers or other SCs outside of the Conference Bridge to further investigate any problem. A general guide to facilitate the investigation is provided as in Section 7. SMW-3 NOC shall use the Conference Bridge to receive updates from the SC(s) and assume overall control as and when required. There is no concrete evidence correlating STEP and restore speed. A timeline of 10 mins is recommended to trouble-shoot a problematic STEP, before moving on to the next problematic STEP, and return to attend it later. This is to avoid staying too long in one problematic STEP, and not able to provide the needed assistance to the other STEPs. SC shall follow the reporting procedure of STEPS restored using the Restoration Forms which are agreed by the RC as in Section 5. Note: In RET case, SCs, of course, do not require SMW-3 NOC to inform them of SNCP switching. SC shall be responsible to collect the BER & RTD test results and ODF termination checks of involved stations. IF BER is bad, SC shall liaise with providers to troubleshoot. SC shall then complete the RET Form as in Section 6, and submit to ORLO office. Page 2 of 38 265334063 2. STEP Coordinators (SC) appointed by SEAMEWE-3 RC (Please refer to the latest URM Plans as in the website for the final appointment of SC, and subsequent updates) SMW-3 SEG. (Path No.) Path SC Contactable Personnel/ RCO S1 P1 P1,P15 P3 P6 P9 P10 OKIW-SHTO OKIW-TUAS OKIW-SHGA HGKG-OKIW HGKG-KEOJ KEOJ-SHTO KDDI RCO:Tokyo ITMC Duty Engr. KT P11 SHGA-SHTO CT P12 P13 P7 SHTO-TCHG FSHN-SHTO TCHG-SHGA CHT RCO:Seoul/K ITMC Duty Engr. Chongming C/S Duty Staff Toucheng C/S Duty Staff 82-2-725-4221(O) 82-2-725-4222(O) 82-2-725-4224(F) 86-215-9470054(O) 86-215-9471231(O) 86-215-9470047(F) 886-3-977-2252(O) 886-3-977-2294(F) P14 HGKG-SHTO SINGTEL P78 FSHN-HGKG CHT P14 P15,P37 P15 HGKG-SHTO SATN-SHTO SHTO-TUAS SINGTEL ORCO: SMW3 NOC Duty Staff Fangshan C/S Duty Staff ORCO: SMW3 NOC Duty Staff 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 886-8-876-1494(O) 886-8-876-1386(F) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) P1 ,P15 OKIW-TUAS KDDI RCO:Tokyo ITMC Duty Engr. 81-3-3347-5715(O) 81-3-3347-5720(F) P15,P36 PENG-SHTO SINGTEL ORCO: SMW3 NOC Duty Staff Penang C/S Duty Staff P16 DANG-SHTO VTI Danang ITMC Duty Staff 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 604-579-1104(O) 604-579-1101(O) 604-579-1533(F) 84-511-850006(O) 84-511-895489(O) 84-511-850048(F) P17 SHTO-TAIP CT P18 P14,P18 BTGA-SHTO BTGA-HGKG PLDT Shantou C/S Duty Staff Batangas C/S Duty Staff P19 SHTO-TUGK JTB P21 MERS-SHTO TM S2 Page 3 of 38 265334063 Tungku C/S Duty Staff RCO:Int’l NETCARE Duty Staff Contact No.(24Hrs) (O) – Office (F) – Fax 81-3-3347-5715(O) 81-3-3347-5720(F) 86-754-7870035(O) 86-754-7870034(F) 63-2-732-6704(O) 63-2-732-6705(O) 63-2-732-6706(O) 63-2-732-6709(F) 673-2-228-628(O) 673-2-228-629(F) 603-2020-5412(O) 603-2020-5413(O) 603-2020-5414(O) 603-2020-5415(O) S3 S4 HGKG-TUAS HGKG-MBAI SINGTEL P24 P25 DANG-TUAS TAIP-TUAS SINGTEL P26 BTGA-TUAS PLDT P27 TUGK-TUAS SINGTEL P29 MERS-TUAS TM P79 DANG-HGKG VTI Danang ITMC Duty Staff 84-511-850006(O) 84-511-895489(O) 84-511-850048(F) P30 JKTA-TUAS INDOSAT Ancol C/S Duty Staff P31 PERT-TUAS REACH (GNL) P32 JKTA-PERT REACH (GNL) P84 P84, P73 PENM-TUAS NDEN-TUAS SINGTEL RCO: Melbourne GOC RCO: Melbourne GOC ORCO: SMW3 NOC Duty Staff 62-21-692-3756(O) 62-21-381-0872(O) 62-21-692-8383(F) 61-3-8549-0294(O) 61-3-9543-9642(F) P86 GOON-TUAS P33 P33,47 P33, 23 P34 MBAI-TUAS FUJA-TUAS HGKG-MBAI MTLA-TUAS SINGTEL SINGTEL Page 4 of 38 265334063 603-2020-1024(F) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 63-2-732-6704(O) 63-2-732-6705(O) 63-2-732-6706(O) 63-2-732-6709(F) ORCO: SMW- 65-6836-3079(O) 3 NOC Duty 65-6836-3080(O) Staff 65-6734-6903(F) RCO:Int’l 603-2020-5412(O) NETCARE 603-2020-5413(O) Duty Staff 603-2020-5414(O) 603-2020-5415(O) 603-2020-1024(F) P23 P23, P33 ORCO: SMW3 NOC Duty Staff ORCO: SMW3 NOC Duty Staff Batangas C/S Duty Staff ORCO: SMW3 NOC Duty Staff ORCO: SMW3 NOC Duty Staff 61-3-8549-0294(O) 61-3-9543-9642(F) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) P35 COCH-TUAS VSNL Mumbai Cable Station Cochin Cable Station P36 P15,36 PENG-TUAS PENG-SHTO TM P37 P37,15 SATN-TUAS SATN-SHTO SINGTEL P39 (indirect P33 +45) P40 MEDN-TUAS SINGTEL MBAI-MTLA MTLA-MZRA MTLA-PENM SLT P41 COCH-MBAI COCH- ALEX VSNL P41,P46, P58,P64 COCH-MZRA SINGTEL P41, 90 COCH-MZRA SINGTEL P42 MBAI-PENG VSNL P43 MBAI-SATN VSNL P40,46,58,64 P40, 88 FT Page 5 of 38 265334063 VSNL RCO Team Penang C/S Duty Staff 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 604-579-1104(O) 604-579-1101(O) 604-579-1533(F) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 94-1-717674(O) 94-1-717676(F) 33-1-4993-8574(O) 33-1-4993-7800(F) ORCO: SMW3 NOC Duty Staff ORCO: SMW3 NOC Duty Staff Mt. Lavinia C/S Duty Staff RCO: Paris INOC Duty Staff Mumbai 00-91-22Cable Station 66592398(Tel) 00-91-2266592399(Fax) Cochin Cable 00-91-484Station 659010(Tel) 00-91-4842421164(Fax) VSNL RCO 00-91-22-66592279 Team (Tel) ORCO: SMW- 65-6836-3079(O) 3 NOC Duty 65-6836-3080(O) Staff 65-6734-6903(F) ORCO: SMW- 65-6836-3079(O) 3 NOC Duty 65-6836-3080(O) Staff 65-6734-6903(F) Mumbai 00-91-22Cable Station 66592398(Tel) 00-91-2266592399(Fax) Cochin Cable 00-91-484Station 659010(Tel) 00-91-4842421164(Fax) VSNL RCO 00-91-22-66592279 Team (Tel) Mumbai Cable Station 00-91-2266592398(Tel) 00-91-2266592399(Fax) Cochin Cable 00-91-484- Station P33,46,58, 64 MZRA-TUAS SINGTEL P81 COCH-MTLA VSNL VSNL RCO Team ORCO: SMW3 NOC Duty Staff Mumbai Cable Station Cochin Cable Station S5 SINGTEL VSNL RCO Team ORCO: SMW3 NOC Duty Staff P84 P84, 73 PENM-TUAS NDEN-TUAS P86 GOON-TUAS P33,47 P41,P90 P41,46,58, 64 FUJA-TUAS COCH-MZRA COCH-MZRA SINGTEL ORCO: SMW- 65-6836-3079(O) 3 NOC Duty 65-6836-3080(O) Staff 65-6734-6903(F) P40,46,58,64 MTLA-MZRA SLT P85 MBAI-SBRA VSNL Mt. Lavinia C/S Duty Staff Mumbai Cable Station Cochin Cable Station P88 MBAI-PENM VSNL VSNL RCO Team Mumbai Cable Station Cochin Cable Station P89 MBAI-GOON VSNL VSNL RCO Team Mumbai Cable Station Cochin Cable Page 6 of 38 265334063 659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 94-1-717674(O) 94-1-717676(F) 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484- Station P90 MBAI-MZRA VSNL VSNL RCO Team Mumbai Cable Station Cochin Cable Station P47 FUJA-MBAI ETISALAT P53,58,60, 71,72 GOON-KCHI BT P101 FUJA-GOON BT P40,88 MTLA-PENM FT P93 ALEX-FUJA ETISALAT P91 JEDD-MBAI STC P92 P41 ,92 P94 P50 ALEX-MBAI ALEX-COCH ALEX-KCHI MBAI-MASQ T. EGYPT PTCL VSNL VSNL RCO Team RCO: Mumbai ITMC Duty Staff RCO: Oswestry NMC(BT/ RCO) RCO: Oswestry NMC(BT/ RCO) RCO: Paris INOC Duty Staff Fujairah C/S Duty Staff Jeddah C/S Duty Staff Alexandria C/S Duty Staff Mumbai Cable Station Cochin Cable Station P54 DJIB-MASQ ETISALAT P51 P49 P46 FUJA-KCHI KCHI-MBAI DJIB-MBAI PTCL PTCL VSNL Page 7 of 38 265334063 VSNL RCO Team RCO: Mumbai ITMC Duty Staff Mumbai Cable Station 659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 91-22-2667998(O) 91-22-2695537(O) 91-22-2667999(F) 91-22-2695532(F) 44-1691 666777(O) 44-1691-658452(F) 44-1691 666777(O) 44-1691-658452(F) 33-1-4993-8574(O) 33-1-4993-7800(F) 971-9-2222-995(O) 971-9-2226-201(F) 966-2-648-5248(O) 966-2-649-3706(F) 20-34-910-605(O) 20-34-947-2222(F) 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 91-22-2667998(O) 91-22-2695537(O) 91-22-2667999(F) 91-22-2695532(F) 00-91-2266592398(Tel) 00-91-2266592399(Fax) S6 P48 DJIB-FUJA ETISALAT P100 P33,46,58, 64 P72,84 P15,72,84 P64, 93 KCHI-JEDD MZRA-TUAS PTCL SINGTEL P84 P84, 73 PENM-TUAS NDEN-TUAS P86 GOON-TUAS P41,46,58, 64 P41,90 P56 COCH-MZRA SINGTEL COCH-MZRA DJIB-JEDD STC P40,46,58,64 MTLA-MZRA SLT P85 MBAI-SBRA VSNL GOON-TUAS GOON-SHTO FUJA-MZRA T.Italia (Sparkle TIS) SINGTEL Cochin Cable 00-91-484Station 659010(Tel) 00-91-4842421164(Fax) VSNL RCO 00-91-22-66592279 Team (Tel) RCO: Mumbai 91-22-2667998(O) ITMC Duty 91-22-2695537(O) Staff 91-22-2667999(F) 91-22-2695532(F) ORCO: SMW- 65-6836-3079(O) 3 NOC Duty 65-6836-3080(O) Staff 65-6734-6903(F) RCO: Palermo/L*I INOC Duty Staff ORCO: SMW3 NOC Duty Staff 39-091-378-000(O) 39-091-378-319(F) ORCO: SMW3 NOC Duty Staff Jeddah C/S Duty Staff Mt. Lavinia C/S Duty Staff Mumbai Cable Station 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 966-2-648-5248(O) 966-2-649-3706(F) 94-1-717674(O) 94-1-717676(F) 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484- Cochin Cable Station P88 MBAI-PENM VSNL VSNL RCO Team Mumbai Cable Station Cochin Cable Station P89 MBAI-GOON VSNL VSNL RCO Team Mumbai Cable Station Cochin Cable Page 8 of 38 265334063 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) Station S8 P90 MBAI-MZRA VSNL P57 JEDD-SUEZ STC P53,58,60, 71,72 GOON-KCHI BT P101 P102 FUJA-GOON GOOD-JEDD BT P40, 88 MTLA-PENM FT P93 ALEX-FUJA ETISALAT P91 JEDD-MBAI STC P92 P41 ,92 P94 P58 ALEX-MBAI ALEX-COCH ALEX-KCHI ALEX-DJIB T. EGYPT P59 ALEX-JEDD T. EGYPT P100 P33,46,58, 64 P72,84 P15,72,84 P64, 93 KCHI-JEDD MZRA-TUAS PTCL SINGTEL P84 P84, 73 PENM-TUAS NDEN-TUAS P86 GOON-TUAS P60 ALEX-SBRA GOON-TUAS GOON-SHTO FUJA-MZRA PTCL T. EGYPT T.Italia (Sparkle TIS) SINGTEL PTC Page 9 of 38 265334063 659010(Tel) 00-91-4842421164(Fax) VSNL RCO 00-91-22-66592279 Team (Tel) Mumbai 00-91-22Cable Station 66592398(Tel) 00-91-2266592399(Fax) Cochin Cable 00-91-484Station 659010(Tel) 00-91-4842421164(Fax) VSNL RCO 00-91-22-66592279 Team (Tel) Jeddah C/S 966-2-648-5248(O) Duty Staff 966-2-649-3706(F) RCO: 44-1691 666777(O) Oswestry 44-1691-658452(F) NMC(BT/ RCO) RCO: 44-1691 666777(O) Oswestry 44-1691-658452(F) NMC(BT/ RCO) RCO: Paris 33-1-4993-8574(O) INOC Duty 33-1-4993-7800(F) Staff Fujairah C/S 971-9-2222-995(O) Duty Staff 971-9-2226-201(F) Jeddah C/S 966-2-648-5248(O) Duty Staff 966-2-649-3706(F) Alexandria 20-34-910-605(O) C/S Duty Staff 20-34-947-2222(F) Alexandria C/S Duty Staff Alexandria C/S Duty Staff 20-34-910-605(O) 20-34-947-2222(F) 20-34-910-605(O) 20-34-947-2222(F) ORCO: SMW- 65-6836-3079(O) 3 NOC Duty 65-6836-3080(O) Staff 65-6734-6903(F) RCO: Palermo/L*I INOC Duty Staff ORCO: SMW3 NOC Duty Staff 39-091-378-000(O) 39-091-378-319(F) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) RCO: Linda a 351-214-147280(O) Velha Duty 351-214-147281(O) Staff 351-214-141355(F) P40,46,58,64 MTLA-MZRA SLT P85 MBAI-SBRA VSNL Mt. Lavinia C/S Duty Staff Mumbai Cable Station Cochin Cable Station P41,46,58, 64 P41,90 COCH-MZRA P88 MBAI-PENM SINGTEL COCH-MZRA VSNL Page 10 of 38 265334063 VSNL RCO Team ORCO: SMW3 NOC Duty Staff Mumbai Cable Station 351-214-146535(F) 94-1-717674(O) 94-1-717676(F) 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 00-91-2266592398(Tel) 00-91-2266592399(Fax) Cochin Cable 00-91-484Station 659010(Tel) 00-91-4842421164(Fax) VSNL RCO 00-91-22-66592279 Team (Tel) P89 MBAI-GOON VSNL Mumbai Cable Station Cochin Cable Station P90 MBAI-MZRA VSNL VSNL RCO Team Mumbai Cable Station Cochin Cable Station P98 GOON-MZRA BT P53,58,60, 71,72 GOON-KCHI BT P101 P102 FUJA-GOON GOON-JEDD BT P40, 88 MTLA-PENM FT P61 ALEX-MARM TURK T. P95 ALEX-PENM FT P96 ALEX-GOON BT P62 ALEX-CHNA T. EGYPT P63 ALEX-YRKP CYTA P64 (inclusive P66) ALEX-MZRA T. ITALIA RCO: 39-091-378-000(O) Palermo/L*I 39-091-378-319(F) INOC Duty Staff P65 CHNA-MZRA T. ITALIA RCO: Page 11 of 38 265334063 VSNL RCO Team RCO: Oswestry NMC(BT/ RCO) RCO: Oswestry NMC(BT/ RCO) RCO: Oswestry NMC(BT/ RCO) RCO: Paris INOC Duty Staff RCO: Istanbul ITMC Duty Staff RCO: Paris INOC Duty Staff RCO: Oswestry NMC(BT/ RCO) Alexandria C/S Duty Staff RCO: CYTA ITMC 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 00-91-2266592398(Tel) 00-91-2266592399(Fax) 00-91-484659010(Tel) 00-91-4842421164(Fax) 00-91-22-66592279 (Tel) 44-1691 666777(O) 44-1691-658452(F) 44-1691 666777(O) 44-1691-658452(F) 44-1691 666777(O) 44-1691-658452(F) 33-1-4993-8574(O) 33-1-4993-7800(F) 90-212-5209898(O) 90-212-5122850(F) 33-1-4993-8574(O) 33-1-4993-7800(F) 44-1691 666777(O) 44-1691-658452(F) 20-34-910-605(O) 20-34-947-2222(F) 357-22-702778(O) 357-22-515355(F) 39-091-378-000(O) S9 P59, 64 JEDD-MZRA Sparkle (TIS) P68 MZRA-SBRA T. ITALIA P69, P69,71,73 MARM-SBRA MARM-NDEN PTC P70 SBRA-TETU PTC RCO: Velha Staff P83 CHNA-YRKP CYTA RCO: ITMC P33,46,58, 64 P72,84 P15,72,84 MZRA-TUAS SINGTEL ORCO: SMW- 65-6836-3079(O) 3 NOC Duty 65-6836-3080(O) Staff 65-6734-6903(F) P66,68,71, 73 NDEN-YRKP (See Note 1) CYTA & T-systems RCO: CYTA 357-22-702778(O) ITMC 357-22-515355(F) GOON-TUAS GOON-SHTO P97 P64,93 MZRA-PENM FUJA-MZRA T.Italia Sparkle (TIS) P84 P84, 73 PENM-TUAS NDEN-TUAS SINGTEL P86 GOON-TUAS P71 PENM-SBRA FT Page 12 of 38 265334063 Palermo/L*I INOC Duty Staff RCO: Palermo/L*I INOC Duty Staff RCO: Linda a Velha Duty Staff 39-091-378-000(O) 39-091-378-319(F) 351-214-147280(O) 351-214-147281(O) 351-214-141355(F) 351-214-146535(F) Linda a 351-214-147280(O) Duty 351-214-147281(O) 351-214-141355(F) 351-214-146535(F) CYTA 357-22-702778(O) 357-22-515355(F) Norden C/S Duty Staff RCO: Palermo/L*I INOC Duty Staff ORCO: SMW3 NOC Duty Staff RCO: INOC Staff 39-091-378-319(F) 49-4931-92700(O) 49-4931-927015(F) 39-091-378-000(O) 39-091-378-319(F) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) Paris 33-1-4993-8574(O) Duty 33-1-4993-7800(F) S10 P89 MBAI-GOON BT P71, 72 GOON-SBRA BT P98 GOON-MZRA BT P53,58,60, 71,72 GOON-KCHI BT P101 P102 FUJA-GOON GOON-JEDD BT P40, 88 MTLA-PENM FT P66,68,71, 73 P95 NDEN-YRKP T-systems ALEX-PENM FT P96 ALEX-GOON BT P97 MZRA-PENM T.Italia Sparkle (TIS) P72 GOON-PENM BT P86 GOON-TUAS SINGTEL P73 P69,71,73 NDEN-PENM MARM-NDEN DTAG P75 OSTD-PENM BICS P89 MBAI-GOON BT Page 13 of 38 265334063 RCO: Oswestry NMC(BT/ RCO) RCO: Oswestry NMC(BT/ RCO) RCO: Oswestry NMC(BT/ RCO) RCO: Oswestry NMC(BT/ RCO) RCO: Oswestry NMC(BT/ RCO) RCO: Paris INOC Duty Staff Norden C/S Duty Staff RCO: Paris INOC Duty Staff RCO: Oswestry NMC(BT/ RCO) RCO: Palermo/L*I INOC Duty Staff RCO: Oswestry NMC(BT/ RCO) ORCO: SMW3 NOC Duty Staff Norden C/S Duty Staff 44-1691 666777(O) 44-1691-658452(F) RCO: Belgacom ITMC Duty Staff RCO: Oswestry NMC(BT/ RCO) 32-25-405-200(O) 32-25-406-885(F) 44-1691 666777(O) 44-1691-658452(F) 44-1691 666777(O) 44-1691-658452(F) 44-1691 666777(O) 44-1691-658452(F) 44-1691 666777(O) 44-1691-658452(F) 33-1-4993-8574(O) 33-1-4993-7800(F) 49-4931-92700(O) 49-4931-927015(F) 33-1-4993-8574(O) 33-1-4993-7800(F) 44-1691 666777(O) 44-1691-658452(F) 39-091-378-000(O) 39-091-378-319(F) 44-1691 666777(O) 44-1691-658452(F) 65-6836-3079(O) 65-6836-3080(O) 65-6734-6903(F) 49-4931-92700(O) 49-4931-927015(F) 44-1691 666777(O) 44-1691-658452(F) P71, 72 GOON-SBRA BT P98 GOON-MZRA BT P53,58,60, 71,72 GOON-KCHI BT P101 P102 FUJA-GOON GOON-JEDD BT P66,68,71, 73 NDEN-YRKP (See Note 1) CYTA & T-systems P96 ALEX-GOON BT RCO: Oswestry NMC(BT/ RCO) RCO: Oswestry NMC(BT/ RCO) RCO: Oswestry NMC(BT/ RCO) RCO: Oswestry NMC(BT/ RCO) RCO: CYTA ITMC 44-1691 666777(O) 44-1691-658452(F) Norden C/S Duty Staff RCO: Oswestry NMC(BT/ RCO) 49-4931-92700(O) 49-4931-927015(F) 44-1691 666777(O) 44-1691-658452(F) 44-1691 666777(O) 44-1691-658452(F) 44-1691 666777(O) 44-1691-658452(F) 44-1691 666777(O) 44-1691-658452(F) 357-22-702778(O) 357-22-515355(F) Notes:1. 2 Admins. will assume the role of SCs for different routes. For details, see URM plan. Page 14 of 38 265334063 3. Non-Terminal Parties and Facility Providers (Involved RCOs) Admin AT&T (for China US CN & Columbus III) TELEFONICA Station Conyers Telephone 1 770 785 3600 Facsimile 1 770 785 3649 Alcobendas ITMC Estepona c/s Santander 34 916 579 988 34 952 800 250 34 942 205734 34 916 615 369 34 952 793 269 34 942 344578 SAT-3/WASC/SAFE Melkbosstrand c/s 27 21 553 2236 (ORCO) Alexandria C/S Duty Staff 20-34-910-605(O) 20-34-947-2222(F) RCO: CYTA ITMC 357-22-702778(O) 357-22-515355(F) ALETAR UGARIT Page 15 of 38 265334063 27 21 553 2463 4. SEAMEWE-3 Restoration Implementation Procedure Page 16 of 38 265334063 Page 17 of 38 265334063 5. SEAMEWE-3 Restoration Forms Form 0 SEAMEWE-3 CABLE FAILURE/DEGRADATION ADVICE To: SEAMEWE-3 ORLO (SingTel) ORCO (SingTel) Fax. +65-6738-5549 Fax. +65-6734-6903 From: _______________________ (Relevant Terminal Parties of SEAMEWE-3) Fax: ______________ Tel: _______________ Date: _______________________ Time(UTC): _________ 1. The following traffic paths have failed/degraded on ___________ at ___________UTC. The suspected cause of the fault is _____________________________________________________________________ _____________________________________________________________________ ___________________________________________________ Affected traffic paths: ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ _____________________________________________________ ________________________________________________________ Page 18 of 38 265334063 Form 1(1/3) SEAMEWE-3 GO-AHEAD ORDER TO IMPLEMENT RESTORATION To: SEAMEWE-3 Terminal Parties, STEP Co-ordinators(SCs) & Facility Providers Copy: SEAMEWE-3 Owners (For Info.) From: SEAMEWE-3 ORLO (SingTel) Fax. +65-6738-5549 ORCO (SingTel) Fax. +65-6734-6903 Date: _______________________ 1. A fault has developed in the SEAMEWE-3 Cable System Segment _____ between _________________________ Time(UTC): _________ and _____________ on ___________ at ___________UTC. Suspected cause: _____________________________________ ____________________________________________________________________. 2. The following traffic paths have been affected (Path ID may be stated here for the initial quick reporting. The details will be reported in Form 2): ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ 3. 4. ________________________________________________________ Please go ahead to implement Restoration Plan Reference: SMW-3 (S_______) Issue _______________________ and log into SMW-3 Conference Bridge at Tel: +65 6668 7200, Code: 111489#. For this most updated plan, you may visit the SMW-3 NA’s website at http://www.smw3.com (User ID: smw3na; Password: singtel). Upon successful restoration of the above affected traffic paths, ORCO will issue another order (FORM 2) if necessary to transfer remaining unaffected traffic paths to respective restoration steps to facilitate cable repair. (IMPORTANT: Please see next page for the quick CHECKLIST for SC during restoration implementation) Page 19 of 38 265334063 Form 1(2/3) Quick CHECKLIST for SC during restoration implementation. Have you done the following? a. During restoration implementation: - Implement the Restoration Plan based on above reference, and log into SMW-3 Conference Bridge at Tel: +(65) 6668 7200, Code: 111489#. - A copy of the SEAMEWE-3 SC’s Guide is now with you. - Report to ORCO using FORM 3 concerning the successful restoration time of the above steps. b. When the failure occurs, SNCP switched by NOC but restoration not working: - Identify a “tracer” reference circuit inside the STEP if necessary The “Tracer” reference circuit is____________________________ - Contact the relevant stations one by one to see if the path is correctly connected. - Make sure SNCP is correctly switched out by looking at cable station’s SH. Contact relevant stations, where necessary. - If all above fails, then request one by one the stations to loop back and at each step, check with the NMS centre managing the “tracer” circuit whether AIS alarm is cleared. It is not necessary to call NOC. Remember that at any point of disconnect, receive port will have LOS alarm, and generate AIS backwards to all stations which will receive the AIS alarm. Don’ts - When asking for Loopback, don’t use the words like “give me” a loopback. On the phone, “me” is often misunderstood, always identify the station, e.g. “give a loopback towards Shantou cable station”. - Don’t call the NOC to check whether Alarm is cleared or not during the troubleshooting process. Use a local “tracer circuit” or else contact the centre managing the NMS of the controlling station at the far end terminals. If everyone calls the NOC to check if alarm is cleared or not, then the purpose of decentralizing the restoration is defeated. Page 20 of 38 265334063 Form 1(3/3) SMW-3 Connectivity Diagram (Updated as of 16 May 2008) Source: SMW-3 NA's Website. Page 21 of 38 265334063 Form 1(Example) SEAMEWE-3 GO-AHEAD ORDER TO IMPLEMENT RESTORATION To: SEAMEWE-3 Terminal Parties, STEP Co-ordinators(SCs) & Facility Providers Copy: SEAMEWE-3 Owners (For Info.) From: SEAMEWE-3 ORLO (SingTel) ORCO (SingTel) Fax. +65-6738-5549 Fax. +65-6734-6903 Date: 2 Jan 2002 Time(UTC):1600UTC 1. A fault has developed in the SEAMEWE-3 Cable System Segment S2 between Shantou and Tuas on 2 Jan 02 at 1545UTC. Suspected cause: Cable cut. Still investigating. 2. The following traffic paths have been affected(Path ID may be stated here for the initial quick reporting. The details will be reported in Form 2): P15-Shantou-Tuas, P14-Shantou-DWB(S2), P23-Tuas-DWB, P16-Shantou-Danang, P24-Tuas-Danang, P17-Shantou-Taipa, P25-Tuas-Taipa, P79-Danang-DWB, P21-Shantou-Mersing, P29-Tuas-Mersing, P18-Shantou-Batangas, P26-Tuas-Batangas, P19-Shantou-Tungku, P27-Tuas-Tungku, P80-Batangas-Tungku 3. Please go ahead to implement Restoration Plan Reference: SMW-3 (S2) Issue 200X.X and log into SMW-3 Conference Bridge at Tel: +65 6668 7200, Code: 111489#. For this most updated plan, you may visit the SMW-3 NA’s website at http://www.smw3.com (User ID: smw3na; Password: singtel). 4. Upon successful restoration of the above affected traffic paths, ORCO will issue another order (FORM 2) if necessary to transfer remaining unaffected traffic paths to respective restoration steps to facilitate cable repair. Page 22 of 38 265334063 Form 2 SEAMEWE-3 RESTORATION IMPLEMENTATION SCHEDULE/COMPLETION REPORT To: SEAMEWE-3 Terminal Parties, STEP Co-ordinators(SCs) & Facility Providers Copy to: SEAMEWE-3 Owners (For Info.) From: SEAMEWE-3 ORLO/ORCO (SingTel) Date:___________________ Fax.+65-6738-5549/+65-6734-6903 Time (UTC):________________ Please implement the restoration plan for the following bearers. This is an update/Rest. Completion Report compiled from feedback received (Form 3) SNCP Scheduled Actual Switching Date/Time Restored Step Bearer Date/Time For Rest’n Date/Time ______ _______________________________ ___________ ____________ __________ ______ _______________________________ ___________ ____________ __________ ______ _______________________________ ___________ ____________ __________ ______ _______________________________ ___________ ____________ __________ ______ _______________________________ ___________ ____________ __________ ______ _______________________________ ___________ ____________ __________ ______ _______________________________ ___________ ____________ __________ ______ _______________________________ ___________ ____________ __________ ______ _______________________________ ___________ ____________ __________ ______ _______________________________ ___________ ____________ __________ ______ _______________________________ ___________ ____________ __________ ______ _______________________________ ___________ ____________ __________ Page 23 of 38 265334063 Form 3 SEAMEWE-3 RESTORATION COMPLETION ADVICE To: SEAMEWE-3 ORLO (SingTel) ORCO (SingTel) Fax. +65-6738-5549 Fax. +65-6734-6903 From: ________________________________ Fax: ______________ Tel: _______________ STEP Co-ordinator(SC) of ___________________________________________________ (IMPORTANT: Please indicate clearly the STEP(s) involved) Date: _______________________ Time (UTC): ___________ 1. This is to confirm that the following bearers have been restored: Step Bearer Carrier Radiated Date/Time ______ _______________________________________ ____________ ___________ ______ _______________________________________ ____________ ___________ ______ _______________________________________ ____________ ___________ ______ _______________________________________ ____________ ___________ ______ _______________________________________ ____________ ___________ ______ _______________________________________ ____________ ___________ ______ _______________________________________ ____________ ___________ ______ _______________________________________ ____________ ___________ ______ _______________________________________ ____________ ___________ ______ _______________________________________ ____________ ___________ ______ _______________________________________ ____________ ___________ Restored Date/Time Form 4a Page 24 of 38 265334063 SEAMEWE-3 CABLE DEPOWERING/POWER RECONFIGURE REQUEST To: MLO/OPCO of relevant Segment S____ Fax. __________________ Tel. ___________________ From: ORCO (SingTel) Fax. +65-6734-6903 Date: _______________________ Time (UTC): ___________ 1. The SEAMEWE-3 System Restoration has been completed. 2. The SEAMEWE-3 Cable System is now handed over to MLO(Maintenance Liaison Officer)/OPCO (Overall Power Control Officer). Please proceed to de-power the cable and re-configure the power, in accordance with the power control safety procedures and messages. Page 25 of 38 265334063 Form 4b SEAMEWE-3 POWER CONFIGURATION STATUS To: SEAMEWE-3 ORLO (SingTel) ORCO (SingTel) Fax. +65-6738-5549 Fax. +65-6734-6903 From: ________________________________ MLO/OPCO of relevant Segment S____ Fax: ______________ Tel: _______________ Date: _______________________ Time(UTC):__________ 1. Please be advised that the current status of power configuration is as follows:- ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Page 26 of 38 265334063 Form 4c SEAMEWE-3 REPAIR COMPLETION ADVICE To: SEAMEWE-3 ORLO (SingTel) ORCO (SingTel) Fax. +65-6738-5549 Fax. +65-6734-6903 From: ________________________________ MLO/OPCO of relevant Segment S____ Fax: ______________ Tel: _______________ Date: _______________________ Time(UTC):__________ 1. Please be advised that the final splice operation on Segment S____________ and power up tests have been successfully completed on __________________ at ______________UTC. 2. Please proceed to normalize traffic on______________________________________ 3. Remarks, if any ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Page 27 of 38 265334063 Form 5 SEAMEWE-3 SEAMEWE-3 NORMALISATION SCHEDULE/NORMALISATION REPORT To: SEAMEWE-3 Terminal Parties, STEP Co-ordinators(SCs) & Facility Providers Date: _____________ Copy: SEAMEWE-3 Owners (For Info.) From: SEAMEWE-3 ORLO/ORCO (SingTel) Fax. +65-6738-5549/65-6734-6903 SEAMEWE-3 Cable repair is expected to be completed on __________________ at ________UTC. Please Normalize according to the following schedule. This is a Normalization Report compiled from submissions received (Form 6). Power re-configuration is completed. schedule. We will normalize according to the following Scheduled Actual Date/Time For Normalized Step Bearer Normalization Date/Time ______ _________________________________ ____________ __________ ______ _________________________________ ____________ __________ ______ _________________________________ ____________ __________ ______ _________________________________ ____________ __________ ______ _________________________________ ____________ __________ ______ _________________________________ ____________ __________ ______ _________________________________ ____________ __________ ______ _________________________________ ____________ __________ ______ _________________________________ ____________ __________ Page 28 of 38 265334063 Form 6 SEAMEWE-3 NORMALISATION ADVICE To: SEAMEWE-3 ORLO (SingTel) ORCO (SingTel) Fax. +65-6738-5549 Fax. +65-6734-6903 From: ________________________________ Fax: ______________ Tel: _______________ STEP Co-ordinator(SC) of _____________________________________________ _____________________________________________________________________ (IMPORTANT: Please indicate clearly the STEP(s) involved) Date: _______________________ 1. Time (UTC): ___________ We confirm that the following traffic paths have been normalized as indicated Normalized Carrier Removed Step Bearer Date/Time Date/Time ______ _______________________________ ___________ ______________ ______ _______________________________ ___________ ______________ ______ _______________________________ ___________ ______________ ______ _______________________________ ___________ ______________ ______ _______________________________ ___________ ______________ ______ _______________________________ ___________ ______________ ______ _______________________________ ___________ ______________ ______ _______________________________ ___________ ______________ ______ _______________________________ ___________ ______________ Page 29 of 38 265334063 6. SEAMEWE-3 RET Form To: SEAMEWE-3 ORLO (SingTel) ORCO (SingTel) Copy: ____________________________ (Please also copy to your counterpart) From: ____________________________ Fax. +65-6738-5549 Fax. +65-6734-6903 Fax:_______________ Fax: _______________ Tel:________________ STEP Co-ordinator(SC) of ________________________ (IMPORTANT: Please indicate clearly the STEP(s) involved) Date: _________________ Time (UTC): _________ Note:- If test parties have other preference for the test date/time, please liaise and arrange among yourselves, and update ORLO accordingly. If restoration routes involve more than 3 test parties, please use the SMW-3 Conference Bridge (Tel: +65-6668-7200. Code: 111489#) with SMW-3 NOC to assist in coordinating the initial set-up. In RET case, SCs, of course, do not require SMW-3 NOC to inform them of SNCP switching. SC shall be responsible to collect the BER test results and ODF termination checks of involved stations. IF BER is bad, SC shall liaise with providers to troubleshoot. SC shall then complete the RET Form, and submit to ORLO office. Rest’n Step Restored VC4 Bearer *IMPORTANT: Does the physical ODF/DDF to SMW-3 TM/ADM connect’n at both (See Note) ends conform to the RET Start latest issue of URM Date/Time(UTC) plan ? [Yes(Y) or No(N)] (Y / N) (Y / N) (Y / N) (Y / N) (Y / N) (Y / N) (24Hr) End-to-End Continuity Established Date/Time (UTC) Test Result/ Remark (Y / N) (Y / N) *IMPORTANT: SC, please circle clearly the indication, after checking with your counterpart. Page 30 of 38 265334063 (Example of NEW Format for RET Form) To: SEAMEWE-3 ORLO (SingTel) ORCO (SingTel) Copy: Mr. Lee (Please also copy to your counterpart) From: Mr. Wannabe/Tokyo ITMC(KDDI) Fax. +65-6738-5549 Fax. +65-6734-6903 Fax:86-754-7870034 Fax: 81-3-3347-5720 Tel: 81-3-3347-5715 STEP Co-ordinator(SC) of S1-STEPs 1.1, and 1.2 (IMPORTANT: Please indicate clearly the STEP(s) involved) Date: 11 Dec 01 Time (UTC): 0800 Note:- If test parties have other preference for the test date/time, please liaise and arrange among yourselves, and update ORLO accordingly. If restoration routes involve more than 3 test parties, please use the SMW-3 Conference Bridge (Tel: +65-6668-7200. Code: 111489#) with SMW-3 NOC to assist in coordinating the initial set-up. In RET case, SCs, of course, do not require SMW-3 NOC to inform them of SNCP switching. SC shall be responsible to collect the BER test results and ODF termination checks of involved stations. IF BER is bad, SC shall liaise with providers to troubleshoot. SC shall then complete the RET Form, and submit to ORLO office. *IMPORTANT: Does the physical ODF/DDF to SMW-3 TM/ADM connect’n at both (See Note) ends conform to the RET Start latest issue of URM Date/Time(UTC) plan ? [Yes(Y) or No(N)] (24Hr) End-to-End Restored Continuity Rest’n VC4 Bearer Established Step Date/Time (UTC) Test Result/ Remark S1OKIW-SHTO KDDI CT 10 Dec 01/ 10 Dec 01/ KDDI STEP VC4S1 ( Y / N ) ( Y / N ) 0200 0300 confirmed 1.1 with CT that the test result is GOOD S1OKIW-SHTO KDDI CT 10 Dec 01/ 10 Dec 01/ KDDI STEP VC4S2 ( Y / N ) ( Y / N ) 0200 0330 confirmed 1.2 with CT that the test result is GOOD *IMPORTANT: SC, please circle clearly the indication, after checking with your counterpart. Page 31 of 38 265334063 7. SEAMEWE-3 SC’s guide to troubleshooting restoration paths 1. Step Co-ordinators can help speed up troubleshooting of restoration paths which doesn’t work. The most common reasons are due to Bad Loop (forgotten to normalize loopback somewhere in the restoration path), Open Circuit (wrong patch of ports not following URM), and Software Disconnect(wrong matrix connection in DXC, resulting in C2 Signal Label HO unequipped). 2. DO’s a. Before the failure occurs (PLEASE REFER TO DIAGRAM next page): - Identify (phone/names) all relevant 24x7 manned stations controlling the relevant SDH equipment. - If possible/practicable, do a sketch of the restoration path, with the aid of the sample attached. Label all ports. - Be familiar with URM Plan reference to the relevant ports for interconnecting points. (Don’t call NOC to check) - Identify a “tracer” reference circuit inside the STEP if necessary. For example if the restored bearer is Tuas Shantou VC4 and consists of mix of many E1s, VC3, from various WDMTS, etc., then the SC need to trace back a VC3 or E1 from the terminating Shantou data Centre or ITMC, and locate the NMS control centre for such circuit so that when doing loopbacks or circuit checking, it is sufficient to contact the end stations to find out status instead of flooding the SEAMEWE3 NOC/Singtel to find out if the TM port is clear of alarms. b. When the failure occurs, SNCP switched by NOC but restoration not working: - Contact the relevant stations one by one to see if the path is correctly connected. - Make sure SNCP is correctly switched out by looking at cable station’s SH. Contact relevant stations, where necessary. - If all above fails, then request one by one the stations to loop back and at each step check with the NMS centre managing the “tracer” circuit whether AIS alarm is cleared. It is not necessary to call NOC. Remember that at any point of disconnect, receive port will have LOS alarm, and generate AIS backwards to all stations which will receive the AIS alarm. DON’T’s - When asking for Loopback, don’t use the words like “give me” a loopback. On the phone, “me” is often misunderstood, always identify the station, e.g. “give a loopback towards Shantou cable station”. - Don’t call the NOC to check whether Alarm is cleared or not during the troubleshooting process. Use a local “tracer circuit” or else contact the centre managing the NMS of the controlling station at the far end terminals. If everyone calls the NOC to check if alarm is cleared or not, then the purpose of decentralizing the restoration is defeated. Page 32 of 38 265334063 Restoration Troubleshooting for SHANTOU TUAS TRAFFIC(Example) Shantou DOMESTIC Network IN-SYSTEM SHANTOU-OKI Identify either Port A or B and observe clearing of AIS alarm of tracer traffic* through LOCAL NMS of local SDH. TM ADM A 1641 DXC OTHER DXC ITMC/ Data Centre ADM a 1641 DXC ADM ADM ADM b 1 STEP 1-G Shantou Tuas VC4S14 TM27/09-02 2 3 ADM 6 5 4 OTHER DXC 7 5-11-1 5 4-15-2 ADM APCN ADM 4 TM14/11-01 TM08/11-01 ADM TM Singapore Terrestrial Forc e SNC TM P 8 ADM 1641 DXC ADM OTHER DXC TM 3 1641 DXC Cable CUT Tuas DOMESTIC Network Singapore ITMC/ Data Centre ADM TM Force SNC ADMP TM ADM B See Notes for Shantou 2 1 DOMESTIC JAPAN LINK Submarine link SMW3 ADM 6 ADM 7 CR4A/F2/S1/F2 CR4A/F1/S1/P2 OTHER DXC 8 TM02/09-02 1. The important start/end Ports are No. 1 , No. 8. SMW3 NOC through RM can see alarm status of these Ports and able to systemetically diagnose restoration problem by requesting loopback at other Ports, moving upstream and monitoring the alarm condition of No. 1 / 8. 2. Step coordinators do not have visibility of No. 1 & 8, and they should not contact NOC for checking, otherwise it defeat the purpose of “decentralising” the restoration process to increase speed. 3. Instead Step Coodinators should trace back one step to the local traffic originating point (A) or (B). If the Step involved is a whole VC4 the Port A or B is monitored easily by contacting local NMS for domestic network. If the Step involved is a re-constituted traffic at 1641 DXC, then a pre-determined “tracer” traffic (VC3 or VC12 traffic inside the Step) originating further back from their ITMC or Data Centre should be used as circuit status check in lieu of the No. 1 & No. 8 reference which are only visible from SMW3 NOC’s RM. Page 33 of 38 265334063 8. PROCEDURE: “Manually Release SNCP switch” (Revised Version) If a station is isolated from Tuas RM, you have to follow this scheduling to release the SNCP switch for each trail on the relevant ADM. 1°) On 1353SH, select the relevant ADM part of restoration scheme, then from the menu « Supervision », item « Access State », select « Local » to give the permission for management on the ADM by the Craft Terminal. 2°) Connect the Craft Terminal on the relevant ADM. 3°) Select icon « NECTAS » Enter login and password. 4°) On the Craft Terminal select the line « M:0-S:0 1664M21 ». This line is automatically shown if there are alarms on the ADM. If there are no alarm, to open this line select « View » and choice « All elements » one click. 5°) On the Craft Terminal, from the menu « Application_Choice », select the item « 5) Alarms, Status & Remote Control » 6°) From the window « AS&C - 1664SM - M:0-S:0 », select menu « Remote_Control », then select the item « All ». 7°) Opening Window Display Remote Control. Select your command. « Force West PPS Trib » to force in west and lock in west. « Force East PPS Trib » to force in east and lock in east. « Clear force PPS Trib » to release the locking state. This command doesn’t affect the switch. 8°) For each protected trail, select the relevant tributary and click on « ok ». Case 1: Restoration activation : in case of cable fault and if 1353RM (in Tuas) can not activate restoration: « Clear force PPS Trib » on port A or B (in order to release the switch) Traffic is now switched on the restoration route!! (See Note for KDDI’s comment on Case 1) Case 2: Restoration activation : in case of planned restoration before cable fault repair and if 1353RM (in Tuas) can not activate restoration: « Clear force PPS Trib » on port A or B (in order to release the switch) « Force East PPS Trib » on port A or B Traffic is now forced on the restoration route!! Case 3: Normalization of traffic back in SMW3 : after cable fault repair and if 1353RM (in Tuas) can not normalize traffic: « Clear force PPS Trib » on port A or B (in order to release the switch) « Force West PPS Trib » on port A or B Traffic is now back to SMW3!! 9°) Back on 1353SH, you have to disable the management on this ADM by the Craft Terminal, using the menu « Supervision », item « Access State », select « OS ». Here follows a correspondence table between the STM1 you have to switch on the RM, using the reporting of the trail and the table used by the Craft Terminal. Page 34 of 38 265334063 For example, if you want to release the SNCP switch for the ho-trail using the resource “djib-suez_S06F1L1_A01/sr1sl04/ElTribStm1#01”, you should select the “ Port A Tributary 3” on this ADM from the Craft Terminal. On the RM On the Craft Terminal “ADM_name”/sr1sl02/ElTribStm1#01 Port A Tributary 1 “ADM_name”/sr1sl02/ElTribStm1#02 Port B Tributary 1 “ADM_name”/sr1sl03/ElTribStm1#01 Port A Tributary 2 “ADM_name”/sr1sl03/ElTribStm1#02 Port B Tributary 2 “ADM_name”/sr1sl04/ElTribStm1#01 Port A Tributary 3 “ADM_name”/sr1sl04/ElTribStm1#02 Port B Tributary 3 “ADM_name”/sr1sl05/ElTribStm1#01 Port A Tributary 4 “ADM_name”/sr1sl05/ElTribStm1#02 Port B Tributary 4 “ADM_name”/sr1sl08/ElTribStm1#01 Port A Tributary 5 “ADM_name”/sr1sl08/ElTribStm1#02 Port B Tributary 5 “ADM_name”/sr1sl09/ElTribStm1#01 Port A Tributary 6 “ADM_name”/sr1sl09/ElTribStm1#02 Port B Tributary 6 “ADM_name”/sr1sl10/ElTribStm1#01 Port A Tributary 7 “ADM_name”/sr1sl10/ElTribStm1#02 Port B Tributary 7 “ADM_name”/sr1sl11/ElTribStm1#01 Port A Tributary 8 “ADM_name”/sr1sl11/ElTribStm1#02 Port B Tributary 8 Page 35 of 38 265334063 Notes: 1. KDD’s comments on Case 1: KDDI could confirm the above procedure with KDDI Okinawa staff during the SMW-3 Refresh Training in Okinawa cable station end 2002. However, KDDI had a comment on the Case 1 (Restoration activation: in case of cable fault and if 1354RM (vice 1353RM) (in Tuas) can not activate restoration. According to the SC's Guide, traffic is switched on the restoration route just after invoking the "Clear Force" command. Yes, that is correct. KDDI could confirm the temporary facility configuration using the vacant SIE ports and SDH analyzers. However, if restoration route is interrupted and there is no alarm on the original route, traffic is automatically switch back to the Original route even if SNCP is set up to the "Not revertive" mode since the SNCP status is just "No operator request". Therefore, is it required to invoke the "Force East" command just after invoking the "Clear Force" command in order to keep the traffic on the restoration route. Page 36 of 38 265334063 9. History of main problems, solutions and feedback gathered 9.1. (From 1999- 2001) From time to time, the SMW3 NOC has been called upon by terminal parties to provide the following at their remote end: a. Divergence of traffic from working card in the 1:8 system to the protection card As the SDH equipment belongs to the terminal parties, they are rightfully responsible for their functionality and status. Thus, SMW3 NOC would like to seek the cooperation of the terminal parities to attend to these issues on their end. This issue has been agreed in previous O&M SC meeting. b. Configuration of card from 140MB-to-STM1 (vice versa) Please refer to reason above. c. Setting Performance Monitoring (PM) Setting up PM takes up considerable processing resource of the SMW3 RM (Regional Manager) as it needs to poll the monitored remote NEs every 15 minutes for results. With the increasing traffic capacity handled by SMW3 RM, PM would reduce the efficiency of the RM further. This would have a negative impact especially on the restoration activities that need to be carried out in the event of a cable failure. SMW3 NOC wish to seek the understanding from the terminal parties to activate PM sparingly. If a request has to be made to set up PM on SMW3 system, terminal parties are requested to advise SMW3 NOC on the duration of monitoring so that NOC may remove the PM when it is no longer needed. d. EML (Element Management Level) Problem During the S10.1 failure (29 Jun – 15 Jul 01), SMW-3 NOC experienced EML problem in accessing to the ADMs in Goonhilly and Norden. As a result, LCT (Local Craft Terminal) had to be used, and delay was experienced. We have checked with Tuas cable station on this EML problem. This was mainly due to the 1353SH not responding to the RM. Subsequently, the following day, Tuas coordinated with Norden cable station to reboot the 1353SH to ensure that the ADM access state was in OS (Operation System) mode, after the manual SNCP switching. The EML was then aligned from Tuas’ RM. Based on ASN's advice, the 1353SH was not responding probably due to insufficient memory. ASN has advised all the cable stations to clear their alarms in the 1353SH, and refrain from accumulating. If these are not cleared, then the memory resources could be drained off easily in the 1353SH, and caused this EML unreachable. Learning from the above incident, we would like to urge all members to convey this message to your operation staff, and ensure that the above housekeeping is performed accordingly. Page 37 of 38 265334063 e. Procedure for Manually Release SNCP switch At the same time, please also ensure that a copy of the Procedure for Manually Release SNCP switch is made available in the respective stations/RCOs, and staff are well versed with the steps involved. This will definitely expedite the whole restoration process in the event that RM is unable to access to the ADM, and manual SNCP switching via LCT has to be performed. -End- Page 38 of 38 265334063
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