Blind Foundation Position Description 1. Title and Reporting Relationships Position Title: Brand and Campaign Manager Reports To: General Manager Marketing Leadership Team: Marketing Position Location: Awhina House, Auckland Hours of Work: Full time Date: May 2017 2. Purpose of Position To work alongside the General Manager Marketing to develop a compelling brand story executed through our people, the customer experience and our marketing communications which drive quantifiable improvements in advocacy, brand preference and access to new markets. Work alongside teams internally and within the Marketing team to ensure that Brand Guidelines are followed and messages are aligned to strategy. Drive marketing campaigns that meet specific organisational goals and create positive impact. 3. Responsibilities of the position (More specific objectives and key performance indicators will be included in an individual’s performance development plan) Accessing new markets and added value solutions Work with the General Manager Marketing to assess new value-add solutions for key audiences and new market segments. Tasks and Responsibilities Regularly review the brand architecture to ensure the Blind Foundation brand is still relevant with key audiences. Develop programmes of work that bring to life the core elements of the brand. Develop engaging programmes that drive awareness and action amongst key target audiences to deliver against the business and strategic plans. Campaigns Lead Marketing Campaigns in support of key organisational objectives, including but not limited to Low Vision, Reaching More People and Brand Awareness. Tasks and Responsibilities Manage the campaign process from end-to-end, through modelling, piloting, proposition and campaign. Initial here Page 1 of 4 Work with the Research and Insights Manager to establish current state and from that develop initiatives to drive improvement. Take the lead on public awareness campaign marketing, targeted toward Blind and Low Vision awareness, education or selling our new or current service offering. Monitor business results to identify opportunities for new campaigns in specific market segments. Provide analysis and feedback on the success of campaigns and incorporate learnings into future planning. Utilise a multi-media approach and liaise with advertising agencies as needed. Brand consistency Ensure quality and consistency of branding is maintained and accessibility guidelines are adhered to for any publication produced by the Blind Foundation. Tasks and Responsibilities Provide brand support to the Digital & Web Manager with content for the Blind Foundation website and intranet, and social media. Support the Fundraising team to manage, protect and enhance the Blind Foundation's brand through their activities. Develop, maintain and educate a set of Brand Guidelines for our key brands. Ensure key publications for clients and members are on brand and deliver on key propositions and offerings. Relationship building Identify, build and maintain internal and external relationships to compliment the marketing function. Tasks and Responsibilities Develop strategies for growing and enhancing key relationships that will provide value to the Blind Foundation, and in support of the Marketing team. Health and Safety Ensure that the Health and Safety Policy is upheld and requirements are met Responsibilities All accidents, hazards, near misses, incidents are reported and recorded appropriately All practicable steps are taken to minimise or eliminate hazards in the workplace 4. Dimensions of the Position Number of Positions Responsible For Direct: N/A Indirect: N/A Shared Responsibility: N/A 5. Key Relationships Internal Marketing team Chief Executive Initial here Page 2 of 4 Fundraising team People and Culture team Accessible Format Services All Blind Foundation staff Volunteers IT team External Suppliers Clients Stakeholder Groups Partner Organisations Consumer Organisations 6. Person Specification - Qualifications, Experience, Skills, Knowledge, and Attributes Essential A Communications/Public Relations or Journalism qualification or equivalent Highly skilled practitioner, with minimum of five years’ experience in PR/Communications Excellent verbal and written communication skills High level of Microsoft Office skills (Word, Excel, PowerPoint) Able to produce lively, accurate work Exceptionally well-organised Knows how to manage time, changing priorities and sharp deadlines Experience in working with media, design and print agencies Achievement and results orientated Great at planning and problem-solving Relationship building skills Flexible and takes initiative Preferred Understanding of accessibility for documents and websites Experience of working in a customer service-orientated environment Understanding of the disability industry Understanding of policy, advocacy and the political environment Ability to deliver high volumes of top quality work in a busy environment. Ability to work outside normal working hours when required. Sensitivity to, and willingness to develop, an understanding of blind and low vision issues. 7. Blind Foundation Values Optimistic We promote optimism and hope, and positively address challenges through being solutions focused. We encourage enthusiasm and energy for our cause. We support one another and practice positive approaches that builds resilience and strength for times of adversity. Connecting Initial here Page 3 of 4 We are inclusive, transparent, and communicate openly. We practice great team work, working together for the greater good. We build collaborative relationships, develop partnerships and connect across boundaries, enabling us to better achieve our vision and goals. Aspirational We constantly strive for improvement, and actively look to learn from what we do. We challenge ourselves, we are agile, flexible, and open to change. We are responsive to innovations that improve the organisation and makes things better for clients. Empowering We empower people, and enable self-reliance and fulfilment. We listen, and treat others with care and respect. We value diversity and are responsive to each person’s unique needs. We demonstrate accountability and integrity in our work. I hereby acknowledge and accept the above position description as a part of my employment conditions with the Blind Foundation. Name: Signature: Date: Note – each individual page of this position description must also be initialled Initial here Page 4 of 4
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