our complete
wireless rate plan
and features guide
Coverage Map
4
Calling Plans
6
Data Plans
10
Features 15
Travelling with Your Device
23
Wireless Device Protection Plan
22
Get the best wireless plans with the most
free cell-to-cell calling, the most free
daytime minutes, the best coverage and
the fastest network with SaskTel. Discover
the freedom of keeping in touch with your
friends and family, or staying connected
to your business while on the go, with
our best new plans and devices.
Your Life. Connected.
There’s never been a better time to “come on over”
and try wireless service with SaskTel. Wireless Number
Portability (WNP) allows you to switch to SaskTel from
other wireless providers and bring your number with
you! WNP allows you to “own” your number – no
more updating business cards, notifying friends and
family, etc.
Choose from a wide variety of service plans. If your
usage changes, you can change your plan at any time,
FREE of charge.
2
3
98% 4G Coverage
Stay connected wherever you
go on Saskatchewan’s largest
and fastest growing network.
4G Coverage – January 31, 2012
4G Coverage – December 31, 2012
EV-DO Rev A & 1X Digital Coverage
1X Digital Coverage
Roaming Partner Coverage
U.S. Long Distance Charges Apply
97% CDMA Coverage
The coverage areas shown are approximate. SaskTel cannot
guarantee that coverage will be exactly as shown since factors
beyond our control also affect coverage. These include weather
conditions, terrain, your distance from a tower, and whether
the device is being used indoors or outdoors. Saskatchewan
coverage as of January 31, 2012. Coverage areas outside of
Saskatchewan are subject to change without notice. Long
distance charges apply outside local calling areas. Rates vary
depending on service plan.
4
5
Calling Plans
Little Talk
Big Talk
Basic Talk
& Text
More Talk
& Text
Monthly Fee
$20
$30
$25
$35
$45
$60
Daytime Minutes
100
400
200
400
400
400



Overage rate
30¢
30¢
30¢
30¢
30¢
30¢
Long Distance Rate
25¢
25¢
25¢
25¢
25¢
25¢
Cell-to-Cell calling
N/A
Unlimited Local
Cell-To-Cell
N/A
Unlimited Local
Cell-To-Cell
N/A
Unlimited Local
Cell-To-Cell
FREE
Incoming Text
Pay-per-use
Outgoing
FREE
Incoming Text
Pay-per-use
Outgoing
Unlimited
Text
Unlimited Text
Unlimited
Text
Unlimited
Text





FREE Evening
(6 p.m.-6:59 a.m.)
and Weekend Calling
Text
Call Waiting, Call Transfer,
Three-Way Calling
Talk, Text
Talk, Text &
& Starter Data Ultimate Data


250 MB
(Overage rate
is 3¢ per MB.
Reduced speeds
after 10 GB.)


Unlimited
Data in Saskatchewan
N/A
N/A
N/A
N/A
Data Roaming in Canada
N/A
N/A
N/A
N/A
(additional
usage 10¢/MB)
(additional
usage 10¢/MB)
Data Roaming
in United States
N/A
N/A
N/A
N/A
$10/MB
$10/MB
Extra Cell
N/A
$25
N/A
$30
$40
$55
Calling Add-Ons
Monthly
fee
Plan name
200 MB
(reduced speeds
after 10 GB)
200 MB
911 fee of 83¢ applies to each device. These rate plans are not eligible
for Add-a-Cell. Tethered Data can be added to Talk, Text & Starter
Data and Talk, Text & Ultimate Data Plans upon request. Long distance
rate for calls placed in Canada to anywhere in Canada or the U.S.
– 25¢/min (U.S. roaming charges extra).
Unlimited Local Calling
$15
Fair Usage Policy:
Unlimited Local Calling and SK to SK Long Distance
$20
Unlimited Local Calling and SK to North America
Long Distance
$25
a. S askTel reserves the right to reduce data speeds should the
Customer’s total data usage exceed 10 GB in a given month.
This reservation applies to all Unlimited BlackBerry, Smartphone,
and Unlimited Mobile Internet plans and iPad data plans.
Only available on the Talk, Talk & Text, and Talk, Text & Data Plans.
Long Distance Add-Ons
Monthly
fee
Plan name
50 minutes of Anytime Long Distance within
Canada for calls placed and received from anywhere
in North America
$ 5
300 minutes of Anytime Long Distance within
Canada for calls placed and received from anywhere
in North America
$10
6
b. A
Customer’s data usage is limited to 200 MB/month when
roaming on another carrier’s network. SaskTel will endeavour to
notify Customers when they are approaching the 200 MB monthly
limit. Any usage by a Customer in excess of this monthly amount will
be billed to and payable by the Customer at a rate of 10¢/MB and
limited in data speeds.
Note for BlackBerry® customers: Talk, Text & Starter Data and Talk, Text & Ultimate
Data Plans are for devices with BIS (BlackBerry Internet Service) only.
*
Extra Cell. Pay for one plan at regular price and save
$5/month on additional devices on the same account.
See chart for details on eligible plans.
7
Unlimited Talk
Unlimited Talk North America
Enjoy the advantages of a plan that lets you use
your device as much as you want, when you want.
Get more from a plan that gives you the freedom to
make local and long distance calls within Canada and
the U.S. as much as you want.
•
Unlimited Talk plans include unlimited local calling
with other SaskTel wireless customers
•
Unlimited local evening and weekend minutes
•
Set number of local minutes that can be used during
the day
•
Unlimited evening and weekend calling is applied
to calls placed or received anywhere in Canada from
6:00 p.m. to 6:59 a.m. Monday to Friday and all day
Saturday and Sunday. Long Distance charges apply
on applicable calls. Visit sasktel.com/callingscenarios
for more information
Plan name
Monthly
fee
Weekday
minutes
Overage
rate per
minute
Adda-Cell
•
Unlimited Talk North America plans include unlimited
local and long distance calling with other SaskTel
wireless customers (both customers must be within
Saskatchewan during the call)
•
Unlimited long distance evening and weekend minutes
to anywhere in Canada and the U.S. (call must be
placed from within Saskatchewan)
•
Set number of long distance minutes that can be used
any time of day for calls placed anywhere in Canada
and the U.S.
•
Unlimited evening and weekend calling is applied
to calls placed or received from within Saskatchewan
to anywhere within Canada or the U.S. from 6:00 p.m.
to 6:59 a.m. Monday to Friday and all day Saturday
and Sunday. Visit sasktel.com/callingscenarios for
more information
Unlimited Talk 300
$ 20
300
30¢
$15
Unlimited Talk 600
$ 40
600
30¢
$15
Unlimited Talk 1000
$ 65
1000
30¢
$15
Unlimited Talk 1500
$ 95
1500
30¢
$15
Unlimited Talk 2000
$125
2000
25¢
$15
Unlimited Talk 3000
$175
3000
25¢
$15
Unlimited Talk NA 300
$ 40
Unlimited Talk 4000
$225
4000
20¢
$15
Unlimited Talk NA 600
$ 80
Unlimited Talk 6000
$325
6000
20¢
$15
Unlimited Talk NA 1000
Plans in this suite are not unlimited, they have a maximum bucket of
minutes attached. Available in monthly, one, two or three-year contract
options. A monthly system administration fee of $6.25 and 911 fee of
83¢ applies to each device. Regular long distance rates apply. All plans
include FREE Call Waiting, Three-Way Calling and Call Transfer.
*
Add-a-Cell. Share your plan minutes by adding up
to 29 other devices to your Unlimited Talk plan for only
$15/month per device. All devices receive unlimited local
cell-to-cell calling within Saskatchewan.
Long distance rate for calls placed in Canada to anywhere in Canada or the U.S. –
25¢/min. (U.S. roaming charges extra) A monthly system administration fee (SAF)
of $6.25 and 911 fee of 83¢ applies to each device.
Plan name
Monthly Weekday
fee
distance
minutes*
Overage
rate per
minute
Adda-Cell
300
35¢
$15
600
35¢
$15
$125
1000
35¢
$15
Unlimited Talk NA 1500
$165
1500
35¢
$15
Unlimited Talk NA 2000
$200
2000
30¢
$15
Unlimited Talk NA 3000
$300
3000
30¢
$15
Unlimited Talk NA 4000
$380
4000
25¢
$15
Unlimited Talk NA 6000
$500
6000
25¢
$15
*Weekday distance minutes apply to all out-of-province calling across
Canada and the U.S. and daytime calling within the province. North
America is defined as Canada and the U.S. and does not include
Greenland, Mexico or Central America.
Plans in this suite are not unlimited, they have a maximum bucket
of minutes attached. Available in monthly, one, two or three-year
contract options. A monthly system administration fee of $6.25
and 911 fee of 83¢ applies to each device. All plans include FREE
Call Waiting, Three-Way Calling, Call Transfer, Call Forwarding and
Detailed Billing.
*
Add-a-Cell. Share your plan minutes by adding up to
29 other devices to your Unlimited Talk North America plan
for only $15/month per device. All devices receive unlimited
long distance cell-to-cell calling within Saskatchewan.
A monthly system administration fee of $6.25 and 911 fee of 83¢ applies to each device.
8
9
Data Plans
Mobile Internet Plans
SaskTel Data Plans for iPad
Free yourself from your desk and take advantage
of one of the fastest wireless networks in the world!
No more searching for a Wi-Fi hotspot or internet café.
Surf the internet, check email and access your network
remotely – all you need is a SaskTel mobile internet
stick or capable device with a compatible laptop.
Monthly
fee
Data Included
Canadian
Roaming
$25
500 MB
(additional
usage 10¢/MB)
$30
1 GB
(additional
usage 10¢/MB)
$55
4 GB
(additional
usage 10¢/MB)
$75
8 GB
(additional
usage 10¢/MB)
200 MB
200 MB
200 MB
200 MB
U.S. Roaming
$6 per MB
$5 per MB
$3 per MB
$3 per MB
Overage rate is 3¢ per MB.
4G DATA PLANS FOR IPAD
SAF is not applicable to SaskTel Mobile Internet Plans.
Monthly
fee
Data Included
Overages
$20
500 MB
5¢ per MB
$35
5 GB
5¢ per MB
SAF is not applicable to SaskTel iPad plans. The SaskTel iPad plans have
a maximum data overage charge of $30/month. Canadian Roaming –
200 MB (additional usage 10¢/MB). U.S. Roaming $3/MB.
Mobile Tablet Plans
Monthly
fee
Data Included
Canadian
Roaming
$20
500 MB
(additional
usage 10¢/MB)
$35
5 GB
(additional
usage 10¢/MB)
200 MB
Fair Usage Policy:
a. SaskTel reserves the right to reduce data speeds should the
Customer’s total data usage exceed 10 GB in a given month.
This reservation applies to all Unlimited BlackBerry, Smartphone,
and Unlimited Mobile Internet Plans and iPad data plans.
b. A
Customer’s data usage is limited to 200 MB/month when
roaming on another carrier’s network. SaskTel will endeavor to
notify Customers when they are approaching the 200 MB monthly
limit. Any usage by a Customer in excess of this monthly amount will
be billed to and payable by the Customer at a rate of 10¢/MB and
limited in data speeds.
200 MB
U.S. Roaming
$3
per MB
$3
per MB
Overage rate is 5¢ per MB.
SAF is not applicable to SaskTel Mobile Tablet plans.
Fair Usage Policy:
a. S askTel reserves the right to reduce data speeds should the
Customer’s total data usage exceed 10 GB in a given month.
This reservation applies to all Unlimited BlackBerry, Smartphone,
and Unlimited Mobile Internet Plans and iPad data plans.
b. A
Customer’s data usage is limited to 200 MB/month when
roaming on another carrier’s network. SaskTel will endeavor to
notify Customers when they are approaching the 200 MB monthly
limit. Any usage by a Customer in excess of this monthly amount will
be billed to and payable by the Customer at a rate of 10¢/MB
and limited in data speeds.
10
11
BlackBerry ® & Smartphone Plans
Get access to the services and features you need so
you can use your device as much as you want without
having to worry about being charged for overages.
Monthly fee
BlackBerry
with Features Plans
Smartphone
with Features Plan
Available with BlackBerry
Internet Service
Available on select
smartphones
$15
$25
$40
Email
UNLIMITED in SK*
IM
UNLIMITED in SK*
Text Msg
N/A
Internet
N/A
N/A
Call Display
N/A

Voice Mail
U.S. Roaming
$40
UNLIMITED
UNLIMITED IN SK*


N/A



$10/MB
$10/MB
$10/MB
$10/MB
BlackBerry Internet Service plans include personal email and
instant messaging.
BlackBerry Social with Features Plan
Available with BlackBerry Internet Service
Available to all BlackBerry and smartphone customers.
With these plans you choose the amount of data you
need and each time you use your device for services
like internet, email and instant messaging, the data
is taken from your pool of available data.
Monthly
fee
Data
Included
Canadian
Roaming
U.S. Roaming
$15
250 MB
(additional usage 10¢/MB)
200 MB
$6 per MB
$25
1 GB
(additional usage 10¢/MB)
200 MB
$5 per MB
200 MB
$3 per MB
200 MB
$3 per MB
$60
3 GB
(additional usage 10¢/MB)
$75
UNLIMITED
IN SK*
(additional usage 10¢/MB)
Overage rate is 3¢ per MB. Not applicable to the Unlimited in SK* plan.
Available to new and existing customers in monthly, one, two or
three-year term. Any data usage in the U.S. is not taken out of the
data included in each plan. Customers on the $15 plan must subscribe
to a postpaid wireless voice plan.
Monthly fee
$25
*Fair Usage Policy:
Email
N/A
a. S askTel reserves the right to reduce data speeds should the
Customer’s total data usage exceed 10 GB in a given month.
This reservation applies to all Unlimited BlackBerry, Smartphone,
and Unlimited Mobile Internet Plans and iPad data plans.
UNLIMITED
IM
access to any of these IM
applications in SK* BlackBerry Messenger,
Windows Live™ Messenger, Yahoo!® Messenger,
Google Talk™, AOL Instant Messenger™
Text Msg
UNLIMITED
Internet
Unlimited access to Facebook®,
Twitter™ and MySpace®
b. A
Customer’s data usage is limited to 200 MB/month when
roaming on another carrier’s network. SaskTel will endeavor to
notify ustomers when they are approaching the 200 MB monthly
limit. Any usage by a Customer in excess of this monthly amount
will be billed to and payable by the Customer at a rate of 10¢/MB
and limited in data speeds.


Call Display
Voice Mail
$10/MB
U.S. Roaming
Available to new and existing customers on a monthly, one, two
or three-year term. A postpaid wireless voice plan is required when
subscribing to a BlackBerry plan. The voice plan and data plan must
have a contract term of the same length and same end date. Not
available on BlackBerry Enterprise Server. The Facebook®, Twitter™,
MySpace® and Instant Messaging applications are Virtual Preloads
accessed via an icon downloaded to the device when activated. SaskTel
Content Store can be accessed by the WAP Browser and charges are
incurred for any purchases.
*Fair Usage Policy:
a. SaskTel reserves the right to reduce data speeds should the
Customer’s total data usage exceed 10 GB in a given month.
This reservation applies to all Unlimited BlackBerry, Smartphone,
and Unlimited Mobile Internet Plans and iPad data plans.
b. A
Customer’s data usage is limited to 200 MB/month when
roaming on another carrier’s network. SaskTel will endeavor to
notify Customers when they are approaching the 200 MB monthly
limit. Any usage by a Customer in excess of this monthly amount
will be billed to and payable by the Customer at a rate of 10¢/MB
and limited in data speeds.
12
13
Features
Examples of Data Usage
Feature Packs
Data usage varies based on which device you are
using. The chart below indicates usage amounts for
1 GB of data in a one-month timeframe for three
device categories:
Feature Packs offer all the features that you use most
often and some of the coolest, new services – all for one
low cost.
FOR YOUR DEVICE
Email sent/
received
BlackBerry ®
Smartphone
Data Stick
Monthly
fee
$10
$15
$20
$25
524,288
52,429
29,959
Call
Display




5,243
3,495
1,748
Enhanced
Voice Mail




Text Msg
150
300
2500
UNLIMITED
Mobile
Browser
–



Voice Mail
to Text
–
–


Picture or
Video Msg
–
–
10
25
Streaming
Video
–
–
–

Streaming
Radio
–
–
–

$11
$18
$23
$43
(text only)
Email sent/
received
(with attachment)
Web pages
viewed
14,980
5,825
4,194
Streaming Music
4.4 hrs
4.4 hrs
4.4 hrs
Streaming Video
8.4 hrs
5.8 hrs
4.4 hrs
App/Game
Downloads
2,383
262
52
Social media
posts with photo
3,495
2,996
2,097
Savings
FOR YOUR SMARTPHONE
Monthly fee
$17
Call Display

Enhanced Voice Mail

UNLIMITED
Text Msg
Voice Mail to Text

$16
Savings
All features require capable devices. If subscribing to the $20 Feature
Pack, customer will be charged 45¢ for each picture/video message over
the 10 included in the pack. If subscribing to the $25 Pack, customer will
be charged 35¢ for each picture/video message over the 25 included in
the pack. $17 Feature Pack is available on Smartphone plans only.
Mobile Browser service is not compatible with BlackBerry®.
14
15
Calling Features
Voice Mail Services
SaskTel brings you a wide selection of great features.
Check out some of our customer favourites.
Voice Mail answers your calls when you can’t,
providing secure storage that is easy to access
from any device, 24 hours a day.
Call Display$5/month
See who’s calling before you answer.
Call Forwarding$2/month
Redirect calls to another number.
Call Forward Busy$2/month
Redirect calls when you’re on your device.
Call Forward No Answer
Redirect calls when your device is off
or not answered after five rings.
$2/month
Get all 3 for $3
$3/month
Get the Call Forwarding features listed
directly above for only $3! That’s half price!
Detailed Billing
$2.50/month
Receive a detailed list of both local and long distance
calls on your monthly bill (without it, only your long
distance calls are listed).
Cellular Safety Plan
Enjoy the safety and security of a device without
paying for anything you don’t need! One annual
payment gives you or a loved one safety, security
and simplicity.
Cellular Safety Plan
$199/year
60 minutes of local and long distance calling per
month anywhere in Canada or the U.S.
Pay up front with no additional fees. Free Call Display
and detailed billing.
The SaskTel Cellular Safety Plan offer is subject to change or withdraw
without notice. The plan is available to new and existing customers.
Customers of the plan will be billed for usage over 60 minutes at a
flat rate of $1 per minute. Activate this plan on any compatible
SaskTel device.
Mini Voice Mail
$3/month
• 15¢ per minute message deposit and retrieval
• Stores up to five two-minute messages for seven days
Voice Mail
$5/month
• 15¢ per minute message deposit and retrieval
• Stores
up to 25 three-minute messages for 14 days
Enhanced Voice Mail • Free message deposit and retrieval
• Stores
$10/month
up to 25 three-minute messages for 14 days
Voice Mail to Text
SaskTel Voice Mail to Text automatically converts your
Voice Mail to text messages or email and sends them
to your device or computer.
Voice Mail to Text
Pay Per Use 40¢
per converted message
Voice Mail to Text Unlimited
$5/month
Visual Voice Mail
Quickly and easily view, listen and manage your Voice Mail
messages right on your iPhone or Android device without
having to dial into your Voice Mail service. Subscribe to
Visual Voice Mail by texting ADD VVM to 46245.
Visual Voice Mail
Visual Voice Mail requires the following
SaskTel services:
$5/month
• Wireless
Voice Mail
Plan
• Text Messaging
• Data
Online Voice Mail
Login to your Voice Mail account at msging.sasktel.net
to access and manage your mailbox.
16
17
Text Messaging
Picture/Video Messaging
Text Messaging is an easy and fast way
to communicate with friends and family.
Received messages are FREE!
Picture and Video Messaging
Enhanced$10/month
Gives you 25 sent messages and UNLIMITED received
messages. Each additional sent message is 35¢ each.
Text Messaging Pay-Per-Use
20¢ per message
The ability to send and receive Text Messages is
included with all rate plans on a pay per use basis.
Text Messaging Basic
$6/month
Gives you 100 sent messages. Additional sent
messages are 20¢ each.
Text Messaging Unlimited
$13/month
Gives you UNLIMITED sent and received messages.
Text ‘MOBILE’ to 43210 and receive FREE alerts on
the latest SaskTel downloads, contests and
promotions.
The 4G network will send a single typed message
as multiple messages if it exceeds 140 characters.
Charges associated with your Text Messaging plan
will apply for each message segment.
Messages sent to a customer of an International
wireless carrier will be charged at 20¢ per message
in addition to regular text messaging rates.
Pricing excludes third party shortcodes such as voting,
horoscopes, quizzes, etc, to which regular rates apply.
Picture/Video Messaging
Snap pictures or take 15 second videos and send
them to your friends or family on their device or to
an email address. Store your pictures and videos on
your online photo album where you can modify them
to your liking. The ability to send and receive picture
and video messages is included with all rate plans on
a pay per use basis. Available only on capable devices.
Picture and Video Messaging
Pay Per Use
75¢ per message
Pay only 75¢ for each message you send.
Received messages are FREE!
Picture and Video Messaging
Basic$5/month
Gives you 10 sent messages and UNLIMITED received
messages. Each additional sent message is 45¢ each.
Downloads
Starting at $2.99 per download
Get the latest ringtones, games, wallpapers and
applications right from your device. Download directly
from your device or from sasktel.com. The ability to
download is included with all rate plans on a pay
per use basis. Available only on capable devices.
Riders Downloads
Starting at $2.99 per download
Get more Rider Pride for your device, exclusively from
SaskTel. Choose from a variety of Rider wallpapers
and ringtones. Go to ‘The Rider Zone’ on the web
or internet icon on your device.
Capable SaskTel devices are required. User experience may vary by
device. 50¢ download fee applies.
Music Downloads
Full Track
$3 per download or 4 for $9
With over 2 million songs to choose from, in almost
any genre, you can listen to your music anytime,
anywhere – right on your device. You can download
the tracks from your device. Check out FREE songs of
the week. The ability to download is included with all
rate plans on a pay per use basis (rates vary). Available
only on capable devices.
DRM Free
Starting at 69¢ per download*
DRM free is full length music tracks that can be
downloaded right to your device and listened to
over and over again. The service is very similar to our
other music downloads (ringtones) except songs that
have been purchased through your device can also be
downloaded to your computer, MP3 player, iPod**
device, etc. for FREE.
*SaskTel DRM free Music capable device is required. Internet access is
required for downloading either from the website or WAP. A Data
plan with Internet access is required.
**A trademark of Apple Inc.
18
continued
19
Mobile Browser Service
Streaming Video
$5/month UNLIMITED in SK*
popular websites.
• Easily access your Facebook account or other social
networking sites.
• Check your sasktel.net email account and read email,
instantly reply, compose new emails and more.
• Get up-to-the-minute news and weather information.
• Access TSN, CFL, NFL, MLB, NBA and more to get the
latest sports scores.
• Get local information like Weather, Movie Theatre
Listings, Flight information and Lotteries.
• Use Canada411 to look up phone numbers
and addresses.
$10/month
Streaming Video allows you to watch video clips
anywhere you go. Get unlimited in SK* access to over
67 video channels in a variety of categories. Enjoy clips
from Accuweather, CBC News Network, The Score,
Sesame Street, Global National,The Fight Network
and more. You can search for content and bookmark
your favourites.
• Access
Facebook
With Facebook Mobile, you can enjoy all of the
same cool features that you would on your PC!
Manage and access your profile, search for friends, add
new friends, add notes, change your status, write wall
posts and more! A Data subscription is required.
Streaming Radio
$10/month
Just like satellite radio, Streaming Radio allows
you to listen from your device. Get unlimited in SK*,
commercial-free access to 37 amazing stations, like
80’s, Alt Indie, Hip Hop, Country, Rock, Dance and
Electro. Experience your new and old music favourites
from any genre – and it goes anywhere you go. You
can search for specific radio stations and bookmark
your favourites.
Mobile TV
Facebook Mobile Texts
Pay Per Use
20¢
per message
or included in your Text Messaging
plan or Feature Pack
Received messages are FREE
Set up mobile alerts on your Facebook account and get
updates whenever something happens on Facebook.
You decide what alerts you want to see, who they’re
from and how often you receive them! Or text your
commands to FBOOK (32665) and your friends will see
your updates, messages and pokes online in seconds!
Facebook Mobile Uploads
Pay Per Use
75¢
per message
$7/month
With Mobile TV you can watch live TV shows and
looped content right on your device. Get unlimited
in SK* access to our growing line-up of channels to
keep you entertained. Enjoy news and entertainment
from CBC News Network, The Weather Network,
Comedy Time and Fight Reel. Or keep your children
entertained with their favourite shows on YTV and
Treehouse and more.
Sign up now and receive one month for FREE.
Streaming Video, Streaming Radio and Mobile TV are available on select
devices. Mobile Browser service or a Data plan is required. Depending
on the Data plan, usage charges may apply.
or included in your Picture Messaging
plan or Feature Pack
*Fair Usage Policy:
Keep your friends in the loop while you’re on the go,
with notes or pictures you just took with your device!
a. SaskTel
reserves the right to reduce data speeds should the
Customer’s total data usage exceed 10 GB in a given month.
This reservation applies to all Unlimited BlackBerry, Smartphone,
and Unlimited Mobile Internet Plans and iPad data plans.
*Fair Usage Policy:
a. SaskTel reserves the right to reduce data speeds should the
Customer’s total data usage exceed 10 GB in a given month. This
reservation applies to all Unlimited BlackBerry, Smartphone, and
Unlimited Mobile Internet Plans and iPad data plans.
b. A
Customer’s data usage is limited to 200 MB/month when roaming
on another carrier’s network. SaskTel will endeavor to notify Customers
when they are approaching the 200 MB monthly limit. Any usage by a
Customer in excess of this monthly amount will be billed to and payable
by the Customer at a rate of 10¢/MB and limited in data speeds.
b. A
Customer’s data usage is limited to 200 MB/month when
roaming on another carrier’s network. SaskTel will endeavor to notify
Customers when they are approaching the 200 MB monthly limit. Any
usage by a Customer in excess of this monthly amount will be billed
to and payable by the Customer at a rate of 10¢/MB and limited in
data speeds.
Get all three! $
Mobile TV
20
Save $12!
15 Streaming Pack
Streaming Video
21
Streaming Radio
Travelling with Your Device
10-4 ™ Service
Canadian Roaming
$15/month*
SaskTel 10-4 Service gives you an all-in-one
communication tool with voice and walkie-talkie
capabilities. Talk one-on-one or with a group of other
10-4 subscribers at the press of a button. Save money
on long distance and usage charges with unlimited
10-4 talking to other 10-4 users across Canada.
WHAT YOU NEED
*Plus the monthly fee for your chosen wireless voice plan. Not available
on the 4G network. 10-4 mark and design are trademarks of Bell
Canada used under license.
Wireless Device
Protection Plan
At SaskTel, we know how valuable your wireless
device is to you – and how stressful it can be if
something happens to it.
If your device is lost, stolen, damaged or
malfunctioning SaskTel can help. SaskTel now
offers a Wireless Device Protection Plan, administered
by eSecuritel.
SIGNING UP
Sign up when you activate your device, or up to
12 months afterwards.
PAYMENT
For $6 or $7 a month, you’re protected against loss,
theft and damage. For each approved claim, you
simply pay a deductible ranging from $75 to $225,
depending on the type of device.
We’ve made it easy to replace your device quickly
and without hassle. Your claim can be processed over
the phone and a replacement device can be picked
up at a SaskTel Store or SaskTel Authorized Dealer.
22
A SASKTEL DEVICE
Any Postpaid device should work.
Cost
CALLING
Airtime Charges
• Your regular airtime will be charged based on
your wireless voice plan
Long Distance Charges
• You may also be charged long distance charges,
depending on your wireless voice plan, where you
are and where you are calling
• Calls made to or received from a Canadian or U.S.
landline or wireless voice are 25¢ per minute if you
are not on a Long Distance plan.
Text Messaging Charges
• Incoming Text messages are free
• Sent Text messages are charged 20¢ per message.
If you subscribe to Text Messaging Basic or Unlimited,
the fee is included in your subscription.
• Messages sent from within Canada to a customer
of an international wireless carrier will be charged
at 20¢ per message in addition to regular text
messaging rates.
• Pricing excludes third party shortcodes such as
voting, horoscopes, quizzes, etc, to which regular
rates apply.
Data Charges
• A customer’s data usage is limited to 200 MB/month
when roaming on another carrier’s network. SaskTel
will endeavor to notify Customers when they are
approaching the 200 MB monthly limit. Any usage
by a Customer is excess of this monthly amount will
be billed to and payable by the Customer at a rate
of 10¢/MB and limited in data speeds.
23
Canadian Roaming
continued
BILLING
Since each situation is unique, we recommend
you contact the Customer Relationship Centre at
1-800-SASKTEL (727-5835) before you travel to find out
the most cost-effective way to use your device while
travelling. You could:
• Switch to a long distance wireless voice plan for the
time you are travelling. SaskTel has Canadian and
North American long distance plans that include long
distance and airtime
• Add a long distance package to your current wireless
voice service plan for lower long distance rates. There
is no charge to switch
We rely on other wireless carriers to provide us with
the details of the calls you make outside the province,
therefore billing may be delayed. Charges for calls
made outside of the province are calculated based
on the rate plan and minutes available at the time
the call information is received from the wireless
carrier that manages the roaming area.
U.S. Roaming
continued
• If
you are on a calling plan that includes airtime
and long distance (e.g. Unlimited Talk North America
plan), you will be billed based on the overage rate
per minute for that particular plan
Data
Roaming rates specific to your plan apply, however
data usage is not deducted from the data included
in your plan.
1.
2.
BlackBerry® & Smartphone
with Features Plans
BlackBerry & Smartphone Plans
•
•
•
3.
$10/MB
$15 250 MB Plan
$25 1 GB Plan
$60 3 GB & $75 Unlimited in SK Plan $6/MB
$5/MB
$3/MB
Mobile Internet Plans
•
•
•
$25 500 MB Plan
$30 1 GB Plan
$55 4 GB & $75 8 GB Plan $6/MB
$5/MB
$3/MB
4.
Mobile Tablet & iPad Plans
$3/MB
U.S. Roaming
5.
Mobile Browser Service
$6/MB
WHAT YOU NEED
For examples of data usage refer to page 14.
A SASKTEL DEVICE
Any Postpaid device should work.
Text Messaging
• Incoming text messages are free.
• Sent text messages are charges 20¢ per message.
If you subscribe to Text Messaging Basic or Unlimited,
the fee is included in your subscription.
• Messages sent from within the United States to a
customer of an International wireless carrier will be
charged at 20¢ per message in addition to regular
text messaging rates.
• Pricing excludes third party shortcodes such as
voting, horoscopes, quizzes, etc, to which regular
rates apply.
COST
CALLING
Airtime Charges
When you are travelling anywhere in the United States,
calls made to or received from a Canadian or United
States landline or wireless device are 95¢ per minute.
If you are on a North America plan, the charge is based
on the plan details. With no additional charges for
U.S. taxes or daily surcharges, you will always know
what to expect on your bill. You only pay for U.S.
roaming minutes that you use. These minutes are
billed according to the calling plan you are on.
Voice Mail
Retrieving messages from your device while roaming
in the U.S. will be billed depending on the rate plan
subscribed to as follows:
• If
you are on a calling plan that includes airtime
only (e.g. Unlimited Talk plan), you will be billed
95¢ per minute when retrieving messages
24
BILLING
When you are roaming, SaskTel relies on other
wireless carriers to provide the details of calls
made. This information may not be sent to SaskTel
immediately, therefore billing may be delayed.
The charges for calls made while roaming in Canada
or the United States are calculated based on your
calling plan and eligible free minutes available at
the time the call is made.
25
International Roaming
– CDMA Network
• Customers
only pay for the roaming minutes that
are used, and these minutes are never deducted
from the free minutes included in their rate plan
WHAT YOU NEED
CAPABLE DEVICE
We currently carry a variety of international roaming
capable devices. Visit sasktel.com for details.
SIM CARD
A SIM Card that is activated with International Roaming.
This is a one-time $30 charge. We will replace faulty SIM
cards at no charge, but not lost or damaged SIM cards.
INTERNATIONAL ROAMING / OVERSEAS DIALING
Activated on your account – a one-time $15 charge.
A credit check is required to activate this service.
POST-PAID WIRELESS CALLING PLAN
If you want to make and receive voice calls while
roaming internationally.
SMARTPHONE OR BLACKBERRY® PLAN
OR MOBILE BROWSER SERVICE
If you want to use your device to send and receive files,
emails, or use the internet while roaming internationally.
COST
CALLING
Calling While Roaming Within CDMA Coverage
• 95¢ per minute, including long distance and airtime
• Long distance and other charges are set and charged
by each international carrier. These charges are passed
on to you. You only pay for the roaming minutes that
are used. These minutes are never deducted from the
free minutes included in your rate plan.
• Charges for “premium” calls while roaming, such
as vote lines, information and directory assistance
services, are extra.
Calling While Roaming Within GSM Coverage
• $2.49 per minute, including long distance and airtime
• Airtime and long distance are charged per minute
and billed to your SaskTel wireless account in
Canadian funds
• Charges for “premium” calls while roaming, such
as vote lines, information and directory assistance
services, are extra
26
Data Roaming Within GSM Coverage
• 30¢ per 10 kilobytes (KB) or $30.72 per megabyte
• Data is charged in 10 KB increments to your SaskTel
wireless account in Canadian funds
• Any data used while in GSM coverage is not
deducted from the data included in your regular
data rate plan
For examples of Data Usage refer to page 14.
Text Messaging Within CDMA Coverage
• Incoming text messages are free
• Sent text messages are charged 20¢ per message.
If you subscribe to Text Messaging Basic or Unlimited,
the fee is included in your subscription
• Messages sent from these locations to a customer
of an International wireless carrier will be charged
at 20¢ per message in addition to regular text
messaging rates
Text Messaging Within GSM Coverage
• Incoming text messages are free
• Sent text messages are charged a 99¢ surcharge in
addition to your regular text messaging charges
• Pricing excludes third party shortcodes such as voting,
horoscopes, quizzes, etc, to which regular rates apply
Voice Mail
• Regular voice mail charges apply
• When you access your voice mail in GSM coverage,
you will pay the per minute charge of $2.49 per minute,
which includes both airtime and long distance
BILLING
We rely on other wireless carriers to provide us with
the details of calls made. This information may not
be sent to SaskTel immediately, therefore billing
may be delayed.
All charges are billed to your SaskTel wireless account
in Canadian funds. Taxes, including foreign government
charges on telecommunications services, are extra. GST
and PST apply.
27
International Roaming
– CDMA Network continued
International Roaming
– 4G Network continued
COVERAGE
COVERAGE
To find out which services are available (calling,
text message or data) in your travel area, refer
to sasktel.com/international and click on the
International Roaming Search Tool.
All SaskTel 4G devices are capable of international
roaming. To find out which services are available (calling,
text message or data) in your travel area, refer to
sasktel.com/international and click on the International
Roaming Search Tool.
SaskTel cannot guarantee the quality of service or which features will
work in another service provider’s territory. Based on country location
and coverage, certain services and features may not be available.
Coverage is subject to change without notice.
BlackBerry® Storm™ and Tour™ customers with International
Roaming activated on their devices have access to GSM networks
in the United States and Mexico, providing enhanced coverage and
functionality (i.e. data) while in those areas. Devices will automatically
seek GSM coverage first, but are subject to additional costs while
on GSM networks. For instructions to manually set devices to CDMA
mode visit sasktel.com/international and consult the BlackBerry®
International Roaming Guide.
International Roaming
– 4G Network
TEXT MESSAGING
• Incoming text messages are free
• Sent text messages are charged 99¢ per sent
text message
• Pricing excludes third party shortcodes such as vote
lines, ringtones and charity donations, to which
regular rates apply
VOICE MAIL
• Regular voice mail charges apply
• When you access your voice mail the per minute
charge for the country you are in will apply, which
includes both airtime and long distance
BILLING
We rely on other wireless carriers to provide us with the
details of calls made. This information may not be sent
to SaskTel immediately, therefore billing may be delayed.
All charges are billed to your SaskTel wireless account
in Canadian funds. Taxes, including foreign government
charges on telecommunications services, are extra. GST
and PST apply.
SaskTel cannot guarantee the quality of service or which features will
work in another service provider’s territory. Based on country location and
coverage, certain services and features may not be available. Coverage is
subject to change without notice.
WHAT YOU NEED
CAPABLE DEVICE
All 4G devices have international roaming enabled.
Visit sasktel.com for details.
POST-PAID WIRELESS CALLING PLAN
If you want to make and receive voice calls while
roaming internationally.
SMARTPHONE AND BLACKBERRY® PLAN
OR MOBILE BROWSER SERVICE
If you want to use your device to send and receive
files, emails, or use the internet while roaming
internationally.
COST
CALLING
Per minute rates range between $1.99 and $6.99 per
minute depending on the country you are roaming
in. Refer to sasktel.com/international for details.
• Charges
are billed to your SaskTel wireless account in
Canadian funds
• Charges for “premium” calls while roaming, such
as vote lines, information and directory assistance
services, are extra
• Customers only pay for the roaming minutes that
are used, and these minutes are never deducted
from the free minutes included in their rate plan
Data Roaming Within GSM Coverage
• 3¢ per kilobytes (KB) or $30.72 per megabyte
• Data is charged in 1 KB increments to your SaskTel
wireless account in Canadian funds
• Any data used is not deducted from the data
included in your regular data rate plan
For examples of Data Usage refer to page 14.
28
29
Why Choose SaskTel?
MORE COVERAGE
MORE INNOVATION
•Enjoy
•Enjoy
the largest and fastest wireless network
in Saskatchewan, serving over 98% of the
province’s population.
•Get
virtually seamless digital coverage throughout
North America with our roaming partnerships.
•Use
your world capable device for International
Roaming in over 200 countries worldwide.
the advantages that over 100 years of
technological innovation brings – from the advent
of basic telephone service in 1908 to the latest high
definition television service through your phone line.
•Benefit
from communication networks that have
seen more than $3.5 billion of investment in
improvement since 1987.
MORE SAVINGS
MORE SERVICE
•Get
•Get
more bundling options than with any
other provider.
•Save
big when you bundle your wireless device,
long distance, internet, TV and home security.
MORE VALUE
•Free
local cell to cell calling with over 560,000
SaskTel wireless users in Saskatchewan (does not
apply to Basic Talk & Text Plan). Long distance
charges apply. Visit sasktel.com/callingscenarios
for more information.
•Get the wireless features you use most in one
convenient bundle with SaskTel Feature Packs.
better service and support with over 140 SaskTel
Stores and Authorized Dealers in 48 communities
province-wide.
•Friendly,
knowledgeable professionals are always
available. All purchases includes our SaskTel Walk
Out Ready™ program offering:
• Complete
• Contact
Device Set-up
& Data Transfer
• Free
Email Set-up
• Free
Bluetooth Pairing
• Free
Voice Mail Set-up
MORE GREEN
•Show
MORE FLEXIBILITY
•Choose
from a wide variety of service plans.
If your usage changes, you can change your
plan at any time, FREE of charge.
•Talk, email, browse the internet and text
from virtually anywhere with SaskTel’s large
selection of innovative devices, smartphones
and mobile internet devices.
MORE FREEDOM
•No
need to update phone numbers with all of your
contacts ever again.
30
your dedication to preserving the environment
by supporting a company that recycles everything
from fluorescent bulbs to computers and is taking a
proactive approach to reduce its ecological footprint
and greenhouse gas emissions.
•Find
out about device recycling at sasktel.com.
•Help
make the world a greener place by signing up
for free SaskTel eBill.
MORE CARING
•In
2010, SaskTel donated over $2.4 million to
over 1200 non-profit and charitable organizations,
community associations, venues, events and
partnerships in 215 communities throughout
Saskatchewan. More than 69,000 volunteer hours
were contributed to community projects around
the province by current and retired employees.
31
We’re here for you!
SaskTel gives you the flexibility to contact
us however you choose.
Our Customer Care team is available
Monday to Friday, 8 a.m. to 8 p.m. and
Saturday from 9 a.m. to 5 p.m. All calls
to Customer Care are free.
Just dial *811 or 1-800-SASKTEL (727-5835).
It couldn’t be any easier or faster!
Stop in at one of more than 140 SaskTel Stores
or Authorized Dealers across the province. See
the SaskTel Phonebook listings (in print and
online at www.sasktelphonebook.com) under
“Cellular” for the SaskTel Authorized Dealer
nearest you.
Or visit us online at sasktel.com.
Mobile Browser is a trademark of Bell Mobility Inc.
used under license. Facebook is a registered trademark
of Facebook, Inc. Twitter is a registered trademark of
Twitter, Inc. MySpace is a registered trademark of MySpace
Inc. Yahoo! Messenger is a trademark of Yahoo! Inc. Google
Talk is a trademark of Google Inc. AOL Instant Messenger is
a trademark of AOL LLC.
12STEL013.01/12.XXM
BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™
and related trademarks, names and logos are the property of
Research In Motion Limited and are registered and/or used in
the U.S. and countries around the world.
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Line up FSC logo with baseline
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