Strategies for Creating Value and Generating Performance 3-438-06 Session 4 Session Overview Session 3 Review (The diagnosis of the organisation) Resources, Capabilities and Competitive advantage Value Chain and Value Network Strategic Choice Strategies for Creating Value Product-Market Development Choices Evaluating Strategic Choices Strategy Clock Exercise Aerospase (Bombardier vs. Embraer) Smart Phones (iPhone vs. Blackberry) Automotive (Toyota vs. US manufacturers) Session Overview Session 3 Review (The diagnosis of the organisation) Resources, Capabilities and Competitive advantage Value Chain and Value Network Strategic Choice Strategies for Creating Value Product-Market Development Choices Evaluating Strategic Choices Strategy Clock Exercise Aerospase (Bombardier vs. Embraer) Smart Phones (iPhone vs. Blackberry) Automotive (Toyota vs. US manufacturers) What is Strategic Position? Strategic position is concerned with the impact on strategy of the external environment, an organisation’s strategic capability and the expectations and influence of stakeholders. 1-4 SWOT Analysis (Strengths, Weaknesses, Opprtunities, Threats) Internal analysis of the organization External analysis of the organization What one can do What needs to be done Strengths Opportunities Weaknesses Threats Key success factors Strategic capability Action Key Concepts: Strategic Capability Strategic capability refers to the resources and competences of an organisation needed for it to survive and prosper. Strategic Resources Strategic resources: the resources of a company that enable it to attain competitive advantage Strategic resources can be: Physical (manufacturing facilities, service centres, location) Intellectual (patents, proprietary technology, expertise) Organizational (employee relationships, customer relationships, supplier relationships, community relationships, reputation) Financial (cash, borrowing capacity, equity financing capacity) Strategic resources are generally hard to acquire and hard to copy – they contribute the to uniqueness of the company Dynamic Capabilities Dynamic capabilities are the processes and routines that a company uses to achieve new resource configurations of strategic resources A company’s dynamic capabilities can include: Integrating (developing product, producing product) Reconfiguring (replicating, collaborating) Gaining (innovating, acquiring, alliancing) Releasing (divesting, downsizing) Dynamic capabilities enable a company to transform its strategic resources over time Distinctive Competence Strategic resources + dynamic capabilities Core competences are the skills and abilities by which resources are deployed through an organisation’s activities and processes such as to achieve competitive advantage in ways that others cannot imitate or obtain. A key source of its sustainable competitive advantage Internal Factors Competitive Advantage Competitive advantage: the capacity to generate above average, superior performance compared to competitors Resources and capabilities are the source of value creation in the firm i.e. a source of competitive advantage Resources and capabilities give competitive advantage are (VRIN): Valuable - someone willing to pay Rare - unique Inimitable - hard to copy due to complexity, ambiguity Non-substitutable - resources and/or capabilities Superior performance is the result of scarcity and innovation. The Value Chain The Value Chain Source: M.E. Porter, Competitive Advantage: Creating and Sustaining Superior Performance, Free Pres s, 1985. Us ed with permission of The Free Press, a division of Simon & Schuster, Inc. © 1985, 1988 by M ichael E. Porter. All rights reserved. Exploring Corporate Strategy Exhibit 3.6 © Pearson Educational Ltd. 2005 Exhibit 3.6 Exhibit 3.7 The Value Network Exhibit 3.8 An Activity System Map Session Overview Session 3 Review (The diagnosis of the organisation) Resources, Capabilities and Competitive advantage Value Chain and Value Network Strategic Choice Strategies for Creating Value Product-Market Development Choices Evaluating Strategic Choices Strategy Clock Exercise Aerospase (Bombardier vs. Embraer) Smart Phones (iPhone vs. Blackberry) Automotive (Toyota vs. US manufacturers) What are Strategic Choices? Strategic choices involve understanding the underlying bases for future strategy at both the business unit and corporate levels and the options for developing strategy in terms of both the directions and methods of development 1-15 The Components of Strategic Management and the Course Readings Session 2: Competitive dynamics Session 3: Strategic capability Session 4: Strategies for creating value and generating performance Session 10: Session 5: The Content of Strategic Change Session 6: The Processes of Strategic Change Session 7: The processes of developing a strategy Directions and Methods of development Session 11: Actors in the strategic process and Corporate Social Responsibility Session 12: The Practice of Strategy Strategic Choices Corporate level choices, e.g. diversification internationalization Business unit level choices, e.g.: product / market choices pricing choices Functional level choices, e.g: . marketing, production, finance, human resources, IT, logistics, R&D, etc. Strategic choices at different levels are connected. Together, they should be coherent and mutually-reinforcing Strategic Business Unit SBU: A strategic business unit is part of an organization with a distinct external market for its goods or services. SBUs can be identified through both external and internal factors. External Same customer types Same channels Similar competitors Internal Similar products/services Similar technologies Similar resources and competences Session Overview Session 3 Review (The diagnosis of the organisation) Resources, Capabilities and Competitive advantage Value Chain and Value Network Strategic Choice Strategies for Creating Value Product-Market Development Choices Evaluating Strategic Choices Strategy Clock Exercise Aerospase (Bombardier vs. Embraer) Smart Phones (iPhone vs. Blackberry) Automotive (Toyota vs. US manufacturers) Business Level Strategies SBU strategies focus on how companies compete and generate competitive advantage in different products and markets Exploring Corporate Strategy Exhibit5.1 © Pearson Educational Ltd. 2005 Strategy Clock: Product and Price Choices Exploring Corporate Strategy Exhibit5.2a © Pearson Educational Ltd. 2005 Note: The strategy clock is adapted from the work of Cliff Bowman (see D. Faulkner and C. Bowman, The Essence of Competitive Strategy, Prentice Hall, 1995.) However, Bowman uses the dimenstion ‘Perceived Use Value’. Product-Price Strategies: Needs and Risks Exploring Corporate Strategy Exhibit5.2b Strategies for Achieving Competitive Advantage Staying competitive over time: sustainability of advantage Volatile Markets: advantages through hypercompetition Interdependent competitors: advantages through collaboration Interdependent competitors: advantages through game theory Sustaining Competitive Advantage over Time Exploring Corporate Strategy Exhibit5.3 © Pearson Educational Ltd. 2005 Competitive Strategies in Hyper-Competition Exploring Corporate Strategy Exhibit 5.4 © Pearson Educational Ltd. 2005 Competition and Collaboration Exploring Corporate Strategy Exhibit 5.5 © Pearson Educational Ltd. 2005 Interdependent Competitors: Game Theory Strategist must anticipate competitor reactions Core assumptions: competitor will behave rationally and try to win competitor is in an interdependent relationship with other competitors competitors are aware of the interdependencies and of the moves that competitors could take To benefit from game theory, strategists need to: put themselves in the position of the competitor identify if there is any competitor strategy that will result in their domination of the market Sustaining Competitive Advantage over Time Which strategies give more sustainable advantages: Price-based strategies? or Differentiation strategies? Session Overview Session 3 Review (The diagnosis of the organisation) Resources, Capabilities and Competitive advantage Value Chain and Value Network Strategic Choice Strategies for Creating Value Product-Market Development Choices Evaluating Strategic Choices Strategy Clock Exercise Aerospase (Bombardier vs. Embraer) Smart Phones (iPhone vs. Blackberry) Automotive (Toyota vs. US manufacturers) Ansoff’s Matrix: Product-Market Development Options Each option has its own needs and risks Exploring Corporate Strategy Exhibit 7.1 © Pearson Educational Ltd. 2005 The TOWS Matrix Options can be generated from a strategic diagnosis Exploring Corporate Strategy Exhibit 7.2 © Pearson Educational Ltd. 2005 Session Overview Session 3 Review (The diagnosis of the organisation) Resources, Capabilities and Competitive advantage Value Chain and Value Network Strategic Choice Strategies for Creating Value Product-Market Development Choices Evaluating Strategic Choices Strategy Clock Exercise Aerospase (Bombardier vs. Embraer) Smart Phones (iPhone vs. Blackberry) Automotive (Toyota vs. US manufacturers) Success Criteria for Strategic Options Suitability Whether strategy fits with the situation Linked to strategic position Acceptability Expected performance outcomes (e.g. risk/return) Meeting expectations of stakeholders Feasibility Whether strategy can be made to work in practice Linked to strategic capability Techniques to Assess Suitability Techniques are useful to assess relative suitability of options. In practice judgement is often required. Exploring Corporate Strategy Exhibit 7.6 © Pearson Educational Ltd. 2005 Why Strategies may be Unsuitable Biased Not addressing all three factors of environment, capability and expectations Relative suitability Other options may be more suitable Elements of strategy not internally consistent Competitive strategy, development direction and development method Criteria to Assess Acceptability Exploring Corporate Strategy Exhibit 7.7 © Pearson Educational Ltd. 2005 Determining Feasibility Financial feasibility Funds flow forecasting – timing of new funding Break-even analysis Resource feasibility Resources and competences needed Scale, quality of resource, timetable for change Take-aways from Session 6 Strategic choices are made at the corporate, SBU and functional levels They are connected and should be coherent SBU strategies focus on how companies generate competitive advantage in different products and markets Analytical tools can help identify and assess SBU strategies The Strategy Clock positions different price/product strategies Ansoff matrix sets out different product/market options TOWS matrix helps generate options from a strategic diagnosis Strategic options should be evaluated against 3 criteria Suitability – does it fit the situation? Acceptability – are the anticipated outcomes acceptable? Feasibility – can it be made to work in practice? Strategy Clock Exercise Purposes To begin conducting an integrative diagnosis of strategy To examine the product/quality/price choices that different companies make Advance Preparation Access the 10 articles for the exercise (see ZoneCours for references) Read the articles before the class Review each session in Part 1 – we will apply these concepts in the classroom exercise Strategy Clock Exercise Identify the position of the companies/products on the strategy clock 2. Justify your decision 3. Discuss the external environment, strategic capabilities, changes of strategic position and its potential risks: 1. External Environnement Strategic Capabilities Sector, Industry, Trends (PESTEL, 5 forces) Resources & competencies required; Value adding Activities; Competitive Avantages Changes in Strategic position Potential Risks Summarize these elements Exercice: L’horloge stratégique Aerospace: Bombardier & Embraer Automobile Toyota; GM, Ford & Chrysler Intelligent Phones Apple & RIM Strategy Clock Exercise : INDUSTRIES Groups A, B and G - **Smart Phones (Apple vs RIM)* Groups C, D, and H- Aerospace (Bombardier vs Embraer) Groups E, F, and I - Automotive (Toyota vs. US manufacturers) FORUM REMINDER!
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