WHAT DO YOU NEED TO
IMPROVE
TO ENSURE BEST-IN-CLASS
PERFORMANCE
IMPROVEMENT
RESULTS?
Value Chain Alignment
Leading and Managing Change
Human Capital
IMPROVEMENT STRATEGY
AND ENABLEMENT
BEST PRACTICES
A BEST-IN-CLASS IMPROVEMENT STRATEGY
delivers an aligned value chain that is agile,
reliable and responsive.
Optimise your value chain through the implementation
and management of seamless value-added processes
that meet end customer needs.
www.traccsolution.com
VALUE CHAIN
ALIGNMENT TRACC
IS THIS SOLUTION FOR YOU?
You need to align all the elements of the supply chain
towards achieving sustainable performance improvement
across the demand network, to deliver optimal value to
your end customer. And to achieve this, you need alignment
between the network of businesses, processes and people
involved in supply chain execution.
Value chains aligned to deliver sustainable
performance improvement
The Value Chain Alignment TRACC helps define value chain
strategies and build the capability to balance the interaction
between demand needs, supply capability and product
innovation. It enables the optimisation of supply chain processes
and networks to aligned customer service segments. And it
builds and aligns practices and processes across functional
boundaries.
The Value Chain Alignment TRACC enables …
99 Establishment of multidisciplinary structures to coordinate
and sustain all improvement efforts
99 Establishment of a common set of cost, asset utilisation,
reliability, responsiveness and agility goals that will satisfy
customer requirements and shape demand
99 Alignment of performance measures and targets at all levels
99 Visibility and transparency of processes, integration points
and wastes
99 Improved integration of supply chain planning and
execution processes
99 Establishment of shared information systems and technologies
with a high level of data integrity and visibility
99 All stakeholders to understand both the supply chain and
their role in it
99 Creation of the necessary governance, risk and compliance
structures and processes to ensure ongoing control
99 Prioritisation and guidance of the implementation of
supply chain best practices to achieve and sustain required
performance
Cost and cash KPIs this best practice will improve:
•
•
•
•
Supply chain management costs
Cost of goods sold (COGS)
Inventory days of supply
Inventory turn rate
[email protected] |1| www.traccsolution.com
LEADING AND MANAGING
CHANGE TRACC
IS THIS SOLUTION FOR YOU?
You need to know how to read the changing environment
and develop strategies that translate into new capabilities
to remain competitive. You need to drive meaningful
behavioural change to ensure continuous improvement.
And you need to engage and empower your people at all
levels of the organisation to ensure your improvements are
implemented and sustained.
An agile organisation that responds
appropriately to change at all levels
The Leading and Managing Change TRACC supports
organisations that wish to undertake a major change
process in a measured and structured way. It helps achieve
sustainable business improvements by embedding sound
methodology into the DNA of the organisation and that of
its people. And it ensures that, intuitively, your organisation
knows the steps that need to be followed when major
changes are required.
The Leading and Managing Change TRACC
enables …
99 Detailed implementation plan development and
integration
99 Effective communication and deployment of
improvement plans
99 Alignment and commitment of all key stakeholders to
the change vision
99 Workforce engagement and participation in the
implementation plan
99 Identification and management of improvement
strategy implementation risks
Cost and cash KPIs this best practice will
improve:
•
Total actual ROI as a percentage of estimated ROI for
defined change projects
[email protected] |2| www.traccsolution.com
HUMAN CAPITAL
TRACC
IS THIS SOLUTION FOR YOU?
You need to develop the leadership competencies and
practices of your line managers so that they can grow your
single most important competitive advantage – your people.
You need to put the appropriate HR policies and procedures
in place to support them in their drive to become world
class. And you need to develop the HR team itself to apply
best practices, build capability and deliver service levels that
exceed global benchmarks.
Optimise human capital to sustain superior
performance standards
The Human Capital TRACC aims to bring the HR team
into the organisation’s wider world class end-to-end
improvement journey. It introduces HR policies and
procedures in stages to support growing human capital
management maturity. And it develops the leadership
competencies and practices necessary to drive and maintain
improvement results in all functions of the business.
The Human Capital TRACC enables …
99 Establishment of fully measurable leadership
development practices
99 Introduction of fully measurable HR policies, practices
and services
99 A clear HR strategy aligned to business imperatives and
customer requirements
99 Line management and HR team cooperation and
engagement
99 Sustained performance of HR teams through teamwork,
structured problem-solving, visual measurement and 5S
Cost and cash KPIs this best practice will
improve:
•
HR costs as % of total salary bill
•
Talent acquisition cost
•
Human Capital ROI
•
Employee turnover cost
[email protected] |3| www.traccsolution.com
IMPROVEMENT STRATEGY
AND ENABLEMENT
BEST PRACTICES
A best-in-class improvement strategy optimises your value network through the development
and management of seamless value-added processes that meet customer needs. It upskills and
empowers your people to create aligned, end-to-end value chains that are agile, reliable and
responsive. And it ensures the improvement journey is managed in a way that keeps everyone
engaged.
INSIDE THIS SOLUTION
The TRACC Improvement Strategy and Enablement Best Practices help you to develop and implement
your improvement strategy, manage the transformation, and enable your people to achieve sustainable,
replicable world class business performance improvement results across your value chain.
BEST PRACTICES
INCLUDE
Leading and
Managing Change
Value Chain
Alignment
Human Capital
These three TRACCs lay the foundation for optimal value
creation, engagement and workforce mobilisation when
implementing the TRACC Planning, Sourcing, Operations
(manufacturing and processing), Logistics, and Transactional
Services Best Practices.
The TRACC Improvement Strategy and Enablement Best Practices are available in English. Translations are available on request.
[email protected] |4| www.traccsolution.com
T he TRACC V alue C hain I mprovement S olution
TRACC follows an integrative improvement approach. Integrative improvement is the new approach to sustainable continuous
improvement. Without this approach, performance improvement methodologies such as Lean, Six Sigma and Supply Chain
Optimisation are not sustainable. Integrative, in the sense of continuous improvement, must relate to each and every part of your
organisation ­­­­— including its people, processes and systems.
With TRACC, your people own the improvement process and can apply it across multiple operations, cultures and languages ­—
simultaneously. Never before has it been possible to collapse all your improvement projects across your entire value chain into
one solution which engages all your people in your improvement strategy.
To achieve accelerated business performance improvement that is both notable and sustainable, and to continuously increase
value, you need to improve everything and enable everyone across your PLAN, SOURCE, MAKE, and DELIVER processes.
TRACC provides
the following solutions for your business
TRACC IMPROVEMENT STRATEGY AND
ENABLEMENT BEST PRACTICES
...
TRACC PLANNING
BEST PRACTICES
You need to balance the interaction between demand
needs and supply capability. You need a solution
that enables your people to secure alignment and
cooperation across functions and departments, and
builds and supports the human capital that is necessary
to reach world class.
You need to guarantee both planned production that
meets forecast demand and the availability of the
appropriate amount of raw materials and goods for
planned production runs. You need a solution that builds
a more agile, flexible and responsive supply chain with an
integrated and structured approach to planning.
[3 best practices]
[7 best practices]
TRACC SOURCING BEST PRACTICES
TRACC OPERATIONS BEST PRACTICES
You need to manage complex data, compliance and risk
across increasingly global, multi-tier supply chains. You
need a solution that helps you reduce the total cost of
ownership (TCO) and enables your people to deliver to
supply chain KPIs.
You need to improve operational efficiency and cut
costs without reducing value. You need a solution that
standardises and integrates best practice, and enables
your people to implement efficiency improvement
simultaneously across multiple plants.
[4 best practices]
[13 best practices]
TRACC LOGISTICS BEST PRACTICES
Your processes are misaligned and there are activities
in your warehouses and across transportation that
compromise the management and delivery of your
products. You need a solution that organises and
coordinates all activities regarding the receiving, storage,
preparation and distribution of your products to be on
time and delivered in full.
[5 best practices]
TRACC TRANSACTIONAL SERVICES
BEST PRACTICES
You need to ensure a high level of transactional
service in order to increase profit margins, attract new
customers and retain existing ones. You need a solution
that improves processes, and embeds Lean in the highvolume transactional areas of your business.
[4 best practices]
[email protected] |5| www.traccsolution.com
WHAT MAKES
TRACC
UNIQUE
?
TRACC is the only solution that provides an integrative improvement system
TRACC
that delivers sustainable business improvement results through best practice
and work process improvement. It also creates a culture that enables your
people to drive up operational effectiveness and efficiency, maximising value
Improve Everything Enable Everyone
to your customers.
TRACC
SYSTEM , SERVICES AND SUPPORT
SYSTEM
TRACC Platform
TRACC’s Integrative Improvement System provides a
secure online platform (digiTRACC) and application that
enables you to assess your organisation’s practice gaps,
maps out the recommended sequence of best practice
and process improvement steps, and provides the work
packages to action these improvement steps.
TRACC Reader
The system includes an application for tablets (iPad and
Android) and Windows PC that provides TRACC users
with easy, mobile and electronic access to the TRACC best
practice steps, shared learning and resources.
SERVICES
TRACC Trusted Advisors
TRACC Trusted Advisors walk every step of the way with
your internal implementation and training teams, guiding
them through the process, and coaching and training
them on how to implement TRACC, build capability,
achieve your improvement strategy and sustain the
improvements.
SUPPORT
TRACC System Support
TRACC Training
The TRACC platform includes training programmes and
materials designed to be customised and delivered by
internal trainers. The training methodology enables
companies to be competitive by unlocking the inherent
capabilities of employees at all levels.
TRACC eLearning Cogs
The TRACC Solution provides online learning with
overviews of each best practice, to ensure newcomers or
latecomers to the process are given the opportunity to
accelerate their understanding of each practice and work
process improvement.
The TRACC Integrative Improvement System allows
you to:
ASSESS your best practice and identify opportunities
and losses
PLAN your step-by-step performance improvement
process
TRACK your progress and benchmark your operations
MANAGE your implementation plan against a proven
improvement methodology
SHARE best practice and build internal capability
To ensure rapid deployment, TRACC provides secure
online platform set-up and virtual training. As part of the
secure platform set-up, various user groups are created
for your organisation. This enables your business to
control access rights such as creating and conducting
assessments, viewing specific business areas, and system
administration.
TRACC Community
The TRACC online community of best practice provides
a mechanism for TRACC users to see photographic
examples of what good looks like. This support service
also provides peer networking and discussion forums for
shared learning.
TRACC Events
TRACC events are hosted all around the world, attracting
thousands of people to collaborate and innovate around
business performance improvement. These events are
designed to foster collaboration and networking in order
to maximise the opportunity for leaders and industry
experts to learn from each other’s business improvement
programmes, experiences and insights.
[email protected] |6| www.traccsolution.com
TRACC
ONE
SOLUTION TO ACHIEVE YOUR
IMPROVEMENT STRATEGY
Provided by
The People
Behind TRACC
CCI
Our reputation for building competitive capability is reinforced by our ability to enable our
clients’ global workforce. Our focus on value-based solutions for our clients brings about
process and practice improvements, efficiency gains and also substantial bottom line growth.
We have delivered sustainable results for over 25 years, in 70 countries, 14 languages, and
across more than 2000 operations.
Africa/Middle East....... +27-21-555-3610
Australasia................... +61-75-577-4005
Asia Pacific:
China........................... +86-21-3382-1651
South East Asia............ +65-6866-3300
Europe......................... +44-207-321-3902
Latin America............... +52-33-3002-4023
North America............. +1-949-679-2960
Copyright © 2013 CCI (Pty) Ltd All rights reserved TRACC, its logo, and Integrative Improvement System are trademarks of CCI. Find out how this solution works
in your industry:
[email protected] | www.traccsolution.com
If you are already a TRACC user please
contact your TRACC account manager
Think green. Think before you print.