3.2.1
Organizational and Program Background:
14 Points Possible
Please provide a little information about your organization and what has prepared you to
offer withdrawal management services. Discuss the specific program(s) that will be providing
services and what specifically qualifies the program to deliver withdrawal management services.
Evaluation criteria: Organization/Program is able to demonstrate experience serving persons
with substance use concerns; specifically describes qualifications and successes; program
shows a clear understanding of program qualifications to provide withdrawal management
services.
3.2.2
Program Philosophy:
14 Points Possible
Please describe your philosophy regarding withdrawal management, particularly as it relates to
addiction medications such as suboxone, vivitrol, naloxone, or naltrexone. What is your
organization’s capacity to prescribe these and other medications, or do inductions? What
medications are you prepared to administer? What levels of withdrawal management services
are you prepared to deliver?
Evaluation criteria: Organization is able to articulate a clear philosophy of withdrawal
management that demonstrates an understanding of key issues associated with withdrawal
management; program has capacity to prescribe medications and deliver withdrawal
management as proposed;
3.2.3
Multi-Disciplinary Teams:
14 Points Possible
Discuss your Multidisciplinary Team model and how you will assure that all voices on the team
(medical, therapist, certified alcohol drug counselors, medical assistant, and peers) and all
levels of providers, will be equally heard and valued.
Evaluation criteria: Proposer describes a clear plan for how the multidisciplinary team will
function, delineating assurance for inclusion of all voices.
3.2.4
Training:
6 Points Possible
How will you assure that your medical providers have appropriate training in alcohol and other
drug use as well as other behavioral health concerns?
Evaluation criteria: Proposer describes systems to assess medical provider training and assure
on-going training for both substance use and other behavioral health concerns.
3.2.5
Services:
25 Points Possible
1.
Please provide a complete description of the services that you will offer including:
● Medical
● Psychosocial
● Transition Planning
2.
Where will you provide your services? Describe the locations, the facilities and
capacity of the location(s)
Evaluation criteria: Service description meets expectations per The ASAM Criteria, 3rd Edition,
for Withdrawal Management; medical, psychosocial and transition planning services,
demonstrate appropriate match to withdrawal management level(s) proposed. Services are
located in within Multnomah County in areas that are compatible to the populations to be served.
3.2.6
Implementation:
25 Points Possible
Provide a detailed implementation strategy and schedule to implement withdrawal
management services that include at least:
● Hiring
● Training
● Pharmacy Protocols
● Medical Protocols
Evaluation criteria: The proposed timeline is specific and measurable; Proposer indicates
understanding of the necessary steps to implement new withdrawal management services,
and/or continue existing services; timeline is realistic.
3.2.7
Service Protocols:
26 Points Possible
All medical protocols must be reviewed by the County Medical Director prior to implementation.
Please provide a summary of what elements each medical protocol will control, per level of
withdrawal management, for each substance category below, as appropriate to your program:
● A typical alcohol withdrawal protocol;
● A typical opiate protocol;
● A typical, non-medical/acute benzodiazepine withdrawal protocol.
Evaluation criteria: Each protocol includes required medical elements; protocols demonstrate
an understanding of the specifics required to offer withdrawal management for the specific
substance named; protocols include strategies to assess medical need, determine a tapering
schedule, monitor client progress, and determine when to transition the client to the next
appropriate level of care.
3.2.8
Transitions:
14 Points Possible
Discuss how you will assist clients as they transition to appropriate levels of care, and how you
will help them engage with recovery support services.
Evaluation criteria: Proposer demonstrates a strong plan for transitions that includes access
to the broader Recovery- Oriented System of Care such as peer recovery mentors,
transportation, basic needs, and stabilization; proposer is specific about how the transition
process will occur and who will facilitate these.
3.2.9
Partnerships:
6 Points Possible
Discuss the range of partnerships that you have, or will develop, that will support your
withdrawal management services. Address how you intentionally have nurtured these
relationships.
Evaluation criteria: Proposer has strong connections to other services providers, including
those offering higher or lower levels of withdrawal management, substance use treatment,
physical healthcare, basic needs, recovery support services; provider demonstrates
intentionality in developing and maintaining partner relationships as well as a means of
assuring smooth client access to other services.
3.2.10 Quality Assurance:
6 Points Possible
Discuss your methods for evaluating the effectiveness of your services. How do you know that
your services get results? How do you decide to make service adjustments or improvements?
Evaluation criteria: Proposer demonstrates a thoughtful and meaningful plan (e.g. LEAN
process improvement, Six Sigma, etc.) for service evaluation and service improvements.
3.2.11 Budget:
0 Points Possible
Submit a line-item budget on your own template to provide the level(s) of services which you
have proposed. Please include and label this as Attachment 3. The budget does not count
toward overall page limit but has a maximum page count 3 pages.
Evaluation criteria: The budget should be reasonable and reflect the actual costs necessary to
provide the proposed level(s) of service. Staffing levels reflect program design described in the
proposal and appear adequate to meet program goals.
RESPONSIBLE BUSINESS PRACTICES
Our vendors are an integral part of the societies and communities in which they operate. Their
influence extends to the employees they depend upon, the environment from which they draw
their resources and the marketplace in which they participate. Multnomah County seeks to
conduct business with vendors who demonstrate responsible business practices through
sustainable innovations. We are focused on the triple bottom line of sustainability;
Environmental Considerations, Social Equity and Economic Impact. The Triple Bottom Line
provides a framework for all of us to work together to create a stronger community with the
goods and services we oversee.
The County has an interest in measures used by its vendors to ensure sustainable operations
with minimal adverse impact on the environment. The County seeks to do business with
vendors who demonstrate community and environmental stewardship along with workplace
diversity and inclusion practices.
3.2.12 Environmental Considerations
20 Points Possible
Describe the environmental considerations in your organization's sustainable business
practices. Are there environmental, economic and equity impacts to be mitigated in the
delivery of service? These may include, but are not limited to a formal sustainability program
and/or policies covering recycling measures; energy and/or water conservation; and a green
cleaning policy, or other actions that promote environmental conservation. Please be as
specific as possible and provide examples with metrics and details of practices. Describe how
the delivery of services positively impacts our community and the use of products that have a
positive impact on the environment. Describe any reports, policies or plans if available..
Evaluation Criteria:
●
Proposer presents a plan for waste reduction.
●
Proposer discusses medical waste management plans.
●
Proposer has a recycling plan that includes items that are difficult to recycle (e.g.
electronics).
●
Proposer presents purchasing practices that include green products such as products
made of recycled products, high efficiency bulbs, and green cleaning products
3.2.13 Social Equity
20 Points Possible
The County is committed to extending contracting opportunities to businesses that demonstrate
social equity in the areas of workforce diversity, utilization of State of Oregon certified
Minority, Women and Emerging Small Businesses (MWESBs), business practices, and
health insurance and other benefits for employees. In order to promote economic growth,
the County seeks to maximize the participation of diverse consultants, partners, contractors,
and suppliers throughout the duration of the project. Ten percent (10%) of the total possible
points to be awarded in this solicitation have been assigned to the Social Equity criteria below.
Describe in detail your cultural competency and diversity training, and involvement with
diverse populations to ensure program values and goals are met. Include such strategies
as on-the-job training, mentoring, technical training, and/or professional development
opportunities that address diversity. Describe your outreach, recruitment, and retention practices
to increase/sustain diverse and culturally responsive staff. If you are subcontracting any
services, be sure to address how you make sure that your subcontractors are also addressing
diversity in a meaningful way.
Evaluation Criteria:
●
Proposer describes activities or involvements with the diversity community, attending
training, and/or professional development to further engage diverse populations.
●
Describes in detail their cultural competency and diversity training, and the
expectations of continued education training for skills training to work with diverse
populations to ensure program values and goals are met.
●
Proposer describes recruitment strategies for a diverse workforce.
●
Proposer describes their effort to ensure these criteria are met, for any service which is
subcontracted.
3.2.14 Economic Impacts and a Healthy Workplace
10 Points Possible.
The County values the community as a whole and calls out those providing and receiving
services should have a positive economic impact from the delivery of services that is long
term and positively changes our hierarchical systems to incorporate those who are most
affected by inequities. It is the County’s desire to create full and equal access to
opportunities for all people that enable them to attain their full potential. We pay particular
attention to the development of income and wealth for communities most affected by inequities.
Evaluation Criteria:
●
Proposer describes efforts to create a healthy workplace (healthy food, exercise. antitobacco policies).
●
Proposer discusses access to public transportation.
●
Proposer offers meaningful strategies to support economic development for their
employees, such as health insurance, flexible work schedules, and compensation for
professional development.