NATIONAL AVIATION UNIVERSITY Institute of Economics and Management Management and Logistics Faculty Management of Foreign Economic Activity of Enterprises Department AGREED Director of Institute Economics and Management APPROVED Vice Rector for Academic Affairs _________________ V. Matveev «_____» _______________ 2014 _______________ A. Polukhin «_____»_______________2014 Quality Management System COURSE TRAINING PROGRAM on discipline "Administrative Management" (according to ECTS) (according to ECTS) Area of knowledge: Major: 0306 "Management and Administration" 6.030601 "Management" Year of study – 4th Semester – 8th Lectures Practicals Self-study Total (hours/ECTS credits) – 18 – 18 – 54 – 90/2,5 Examination – 8th semester Homework (1) – 8th semester Index Р 6-6.030601-2-a/12-3.1.2.6 QMS NAU CTP 11.02.03-01-2014 Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 2 of 16 The Course Training Program is based on the “Administrative Management” Syllabus with index Н7-6.030601-1/11-3.1.2.6, Н7-6.030601-2/11-3.1.2.6, Н76.030601-3/11-3.1.2.6, approved 11/04/2011; Bachelor Extended Curriculum № РБ6-6.030601-2-a/12 for Major 6.030601 “Management”; “The Temporal Manual on organization of the educational training process on module principle (experiment)” and “The Temporal Manual on the Rating System of knowledge assessment” approved by the Rector of the University (order № 122/од of 15.06.2004, order №81/од of 12.04.2005). Course Training Program has been developed by Аssociate professor of the Management of Foreign Economic Activity of Enterprises Department _____________V. Davidenko Аssistant of the Management of Foreign Economic Activity of Enterprises Department _____________ M. Volvach Discussed and approved by the Department for Major 6.030601 “Management” (specialty 7/8.03060104 “Management of foreign economic activity”) – Management of Foreign Economic Activity of Enterprises Department, Record № 13 of 17/02/2014. Head of the Department _________________________ V. Novak Discussed and approved by the Scientific-Methodological-Editorial Board of the Institute of Economics and Management, Record №____ of "____" _________ 2014. Head of the SMEB ____________________________ O. Borysenko Director of the Institute of Advanced Technologies _____________________ M. Sidorov Document level – 3b The planned term between the revisions – 1 year Master copy Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 3 of 16 CONTENTS Introduction ……………………………………………..…………………...... 1. Explanatory notes………………………………………..…………………. 1.1. Subject status in the system of professional training……………………… 1.2. Target of the subject………………………………………………………... 1.3. Objectives to study the subject…………………………………………….. 1.4. Integrated requirements for knowledge and skills of the subject ……………. 1.5. Integrated requirements for knowledge and skills of educational modules…… 1.6. Interdisciplinary links of the subject……………………………………….. 2. Subject content………………………………………………………………. 2.1. Training schedule of the subject……………………………………………. 2.2. Development of the didactic process for different types of classes………... 2.2.1. Lectures, their subject matters and planned hours……………………….. 2.2.2. Practicals, their subject matters and planned hours………………………. 2.2.3. Student self-study, its content and planned hours………………………... 2.2.3.1 Homework……..………………………………………………………... 3. Basic concepts of guidance on the subject………………………………… 3.1. List of references…………………………………………………………… 3.2. List of basic guidance materials for the subject…………………………… 4. Rating System of knowledge and skills assessment……………………… 4.1. Basic terms and definitions…………………………………………………. 4.2. Methods of the knowledge and skills assessment rating system…………… 5. The forms of Quality Management System documents………………….. 4 4 4 4 4 4 5 5 6 6 6 6 7 8 9 9 9 10 10 10 11 16 Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 4 of 16 Independent thoughts arise only from self-acquired knowledge. K.D. Ushinsky INTRODUCTION Detailed course training program of the subject is a must for successful educational process according to the European Credit Transfer System. Teachers and students are to be familiarized with it. Grading system of assessment (GSA) is an integral part of the work course training program providing assessment the quality of all kinds of auditorium educational work and self-study performed by a student, as well as acquired knowledge and skills through grading assessment of results of this work in the current, modular and semester control with transfer of the grades by multi-grade scale to the national grading scale and ECTS scale. 1. EXPLANATORY NOTES 1.1. Subject status in the system of professional training The educational discipline is the theoretical basis of knowledge and skills complex, which form the modern economic thinking in professional management. 1.2. Target of the subject The purpose of teaching the discipline is to develop students' modern thinking and master knowledge in the field of administrative management, disclosure modern scientific conceptions, concepts, methods and technologies of improvement of efficiency of organizational structures’ management, due to proper use by managers the principles and tools of administration at different levels, creating an integrated system of administrative management of the organization . 1.3. Objectives to study the subject Tasks of learning the educational discipline by students are as follows: study of terminological framework for administrative management; reasoning the role of administration manager and administrator in the system of the administrative management; study of functions and process of administrative management; developing abilities of planning and organizing of administrative work; reasoning of choice of forms and methods of administrative influence on subordinates; study of forms of administrative control and regulation ; formation of information and administrative support of the organization. 1.4. Integrated requirements for knowledge and skills of the subject As a result of this discipline a student must: KNOW: categories of administrative management; nature of administrative power; methods of formation and functioning of mechanisms of administration in the management of organizations; set of functions and methods of administration that contribute appropriate management relations in government organizations of different shapes and areas. LEARNING OUTCOMES: organize a system of administration in the organization; develop innovative approaches to motivating staff management; develop systems of motivating administration. 1.5. Integrated requirements for knowledge and skills of educational modules Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 5 of 16 Training material of the discipline is structured in a modular and consists of two classical training modules. 1.5.1. As a result of learning training module №1 "Theoretical principles and technology of administrative management," a student must: KNOW: historical background and evolution of administrative management and its concept; the impact of national traditions, culture and mentality on different business cultures and civilizations; the essence of administrative planning; methodological bases of designing of organizational structures and management factors that affect the process of designing. LEARNING OUTCOMES: solve problems and identify prospects for the development of administrative management in chaos and uncertainty; carry out strategic planning, writing complex programs targeted, short-term and operational plans, schedules, route maps and individual plans; organize the work of subordinates and design work; motivate administrative staff. 1.5.2. As a result of learning training module № 2 "Methods and management decisions in administrative management," a student must: KNOW: types and features of the device controlling the activities of the Board; administrative standards; method development regulations; forms and methods of administration’s decision-making; modern information technology administrative management. LEARNING OUTCOMES: rationalize, streamline and democratize relations between subordinates and administration; organize collective management and teamwork; build communication networks in management; manage business processes. The knowledge and skills acquired by students during the study of this discipline are used in the future in studying following subjects in professional training of basic and complete higher education. 1.6. Interdisciplinary links of the subject Sociology Fundamentals of economic theory Microeconomi cs The history of Ukraine Statistics Administrative Management The law Management Macroeconomics Staff management Organizational behavior State and regional government Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 6 of 16 2. SUBJECT CONTENT 2.1. Training schedule of the subject № 1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 2.1 2.2 2.3 2.4 2.5 Academic Hours Subject All Lecture s Practical classes Selfstudy (SS) 4 5 3 8th semester Module 1 “The theoretical basis and technology of administrative management” The theory of administrative management. 7 2 1 4 The system of administrative management and device of management. 7 2 1 4 Planning in administrative management. 8 2 2 4 Organization of work of subordinates and design of work. 8 2 2 4 8 2 2 4 Motivating employees of management Homework 8 8 Module Test № 1 5 2 3 Total for module № 1 51 10 10 31 Module 2 “Methods and management decisions in administrative management” Control and regulation in administrative management. 9 2 2 5 Administrative management methods. 8 2 1 5 Administration of management decisions. 8 2 1 5 Modern technologies of administrative 9 2 2 5 management. Module Test № 2 5 2 3 Total for module №2 39 8 8 23 Total for 8th semester 90 18 18 54 Total for the discipline 90 18 18 54 2 2.2. Designing of didactic process of the types of classes 2.2.1. Lectures, their subjects and scope № 1 1.1 1.2 1.3 1.4 1.5 Subject Academic hours Lectures 3 SS 4 2 8th semester Module 1 “The theoretical basis and technology of administrative management” The theory of administrative management. 2 2 The system of administrative management and device of management. 2 2 Planning in administrative management. 2 2 Organization of work of subordinates and design of work. 2 2 Motivating employees of management. 2 2 Total for module № 1 10 10 Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 7 of 16 Module 2 “Methods and management decisions in administrative management” Control and regulation in administrative management. 2 3 2.2 Administrative management methods. 2 3 2.3 Administration of management decisions. 2 3 2.4 Modern technologies of administrative management. 2 3 Total for module №2 8 12 Total for 8th semester 18 22 Total for the discipline 18 22 2.1 2.2.2. Practicals, their subjects and scope № 1 1.1 1.2 1.3 1.4 Academic hours Subject Lab. classes 3 SS 2 4 th 8 semester Module 1 “The theoretical basis and technology of administrative management” 2 4 Historical background and evolution of administrative management. Classical School of administration: A.Faiola. Urvik L., G.Church, J.Mooney, A.Reilly. The theory of the administrative organization of the ideal type of Weber. The modern concept of administrative management. Principles of administration. Criticism of the concept of administrative management. Administrative Management System (AMS). The structure of the 2 2 AMS. Levels formation of AMS. Administrative management in business organizations, non-profit and community organizations. Components of the process of an administrative management: function (technology) methods, management decisions. Manageradministrator as a key element of the administration and an administrative management. Summary of activities, functions and task manager administrator. 2 2 The essence of administrative planning. A targeted approach to planning. Principles of administrative planning. The administrative planning. Methodical bases of administrative planning. Methods of development of plans. Work schedule. Strategic vision, forecasting and programming. Schedule. Route maps. Individual plans. 2 2 The essence of the organizing activity of the administration and its role in administrative management. Consolidation of powers, duties and responsibilities of the Office of the Company. Methodological bases of designing of organizational structures of administration. Factors that influence the design process. Horizontal, functional division of labor and vertical specialization of administration. Levels of administration. Concept of design of work. Analysis of the work. Models of design work. Quality Management System. Course Training Program on "Administrative Management" 1.5 2.1 2.2 2.3 2.4 Document code QMS NAU CTP 11.02.03-02-2014 Page 8 of 16 2 3 Forms to motivate administrative staff. Prevention of demotivation. Role of salaries, allowances, bonuses and premiums in motivating staff rule. Unconventional approaches to motivating employees of management. Total for module № 1 10 13 Module 2 “Methods and management decisions in administrative management” Types of controlling the activities of the board of government. 2 2 Contents of the administrative and operational control. Principles of administrative control. Principles of administrative control. External and internal administrative control. Administrative standards. Visual and automated follow-up species. Tools for administrative control. Budgetary control, administrative audit, statistical observation, personal observation report. 2 4 Types of regulations. Methods of development regulations. Current approaches to the development of regulations. Documentary, information, legal, personnel and technical support of administrative management. Disciplinary influence. Organizing of discipline and order. Ordinance as a way of administrative power. Collective management. 2 2 Creating a system of communication and supply with information of organization. Constructing of networks in management. Method of administration of management decisions. Characteristics of performance of management solutions. Forms of decision-making by administration. Characteristics of performance management solutions. Sanctions and incentives 2 3 Information systems – basis of modern technologies in administrative management. Process approach in administrative management. Administrative know-how. Administration of business processes. Administrative management and the concept of "lean manufacturing". Integration of administrative management with automatic management of the organization (ERC system). Administrative management and quality management system standards 180. Total for module №2 8 11 th Total for 8 semester 18 24 Total for the discipline 18 24 2.2.3. Student self-study, its content and planned hours № 1 Student’s self-study content 2 Academic hours 3 8th semester 1. 2. 3. 4. Study of the lecture material Preparation for practicals Preparation for Module Tests #1, #2 Performing homework Total for semester Total for the discipline 24 18 4 8 54 54 Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 9 of 16 2.2.3.1. Homework Homework on discipline is performed in 8th semester according to approved methodological materials to consolidate and deepen the theoretical knowledge and skills of students and is an important step in learning what is taught in the seventh and eighth semesters. Homework is based on the educational material given to self study by students, and is a component of module #1 "The theoretical basis and technology of administrative management". Topic of homework - "Planning in administrative management (on example of enterprise of civil aviation sector)". Specific terms of homework vary depending on the variant. Execution, preparation and defending of student homework is done on an individual basis in accordance with the guidelines. Time required for performing of homework equals 8 hours of self study. 3. BASIC CONCEPTS OF GUIDANCE ON THE SUBJECT 3.1. List of references Basic literature 3.1.1. Дафт, Ричард Л. Менеджмент.- 6-е изд.- Санкт-Петербург: Питер, 2004. - 864 с. 3.1.2. Керівництво організацією: навч. посіб. / О. Є. Кузьмін, Н. Т. Мала, О. Г. Мельник, І. С. Процик. — Л.: Вид-во нац. ун-ту «Львів, політехніка», 2008. — 244 с. 3.1.3. Мостенська Т. Л., Новак В. О., Луцький М. Г., Міненко М. А. Менеджмент: Підручник.- К.: Сузір’я, 2007 – 690 с. 3.1.4. Новіков Б. В. Основи адміністративного менеджменту: навч. посіб. /Б. В. Новіков, Г. Ф. Сініок, П. В. Круш. — К.: Центр навч. літератури, 2004. — 560 с. 3.1.5. Райченко А. В. Административньй менеджмент: учебник / А. В. Райченко. — М.: ИНФРА-М, 2007. — 416 с. 3.1.6. Сібіцька Л. І. Діловодство: Навчальний посібник /Уклад. Л.І. Сібіцька. – К.: Центр навчальної літератури, 2006. — 224 с. 3.1.7. Скібіцька Л. І. Лідерство й стиль роботи менеджера: Навчальний посібник. — К.: Центр учбової літератури, 2009. — 192 с. 3.1.8. Скібіцька Л. І. Тайм-менеджмент: Навч. посібник для студ. економ. вузів.–К.: Кондор, 2009.—528 с. 3.1.9. Скібіцька Л. І., Скібіцький О. М. Менеджмент: Навчальний посібник. — К.: Центр учбової літератури, 2007. — 416 с. 3.1.5. Організаційна культура та корпоративний імідж підприємства: навч. посібник / Т.О. Дяченко, Л. І. Скібіцька – К.: Освіта України, 2011. — 248 с. 3.1.10. Фомичев А. Н. Административньй менеджмент /А. Н. Фомичев. — М.: Издат. дом Дашков и К°, 2006. — 228 с. Additional literature 3.1.11. Герберт А., Саймон Г. Адміністративна поведінка: Дослідження процесів прийняття рішень в організаціях, що виконують адміністративні функції: Пер. з англ. — Вид. переробл. і доп. — К.: АртЕк, 2001. — 460 с. 3.1.12. Новак В. О., Бондар В. П., Карпенко М. О. Інформаційні системи в менеджменті: Підручник.- К.: Каравела, 2010.- 536 с. 3.1.13. Організаційна культура та корпоративний імідж підприємства: навч. посібник / Т.О. Дяченко, Л. І. Скібіцька – К.: Освіта України, 2011. — 248 с. 3.1.14. Скібіцька Л. І. Організація праці менеджера. Навч. посібник. – К.: Центр Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 10 of 16 учбової літератури, 2010. — 360 с. 3.1.15. Скібіцький О. М., Матвєєв В. В., Жаворонков В. О. Соціально-психологічні аспекти. Менеджмент підприємницької діяльності / Навч. посібник. — К.: Кондор, 2011. — 842 с. 3.1.16. Скібіцький О. М., Матвєєв В. В., Лісовал В. П. Управління виробництвом. Менеджмент підприємницької діяльності / Навчальний посібник. — К.: Кондор, 2011. — 962 с. 3.1.17. Скібіцький О. М., Матвєєв В. В., Скібіцька Л. І . Організація бізнесу. Менеджмент підприємницької діяльності / Навчальний посібник. — К.: Кондор, 2011. — 912 с. 3.1.18. Слиньков В. Н. Свод документов в административном делопроизводстве менеджмента бизнеса / В. Н. Слиньков. — СПб.: Алерта, 2002. — 886 с. 3.2. List of basic guidance materials for the subject № Name 1 1. 2 Slides, posters 2. Set of tests for Module Tests 3. Methodical recommendations for performing homework Index of Topics where Guides are Used 3 1.1 - 1.6, 2.1 - 2.4 1.2, 1.3, 1.4, 2.1, 2.2, 2.3, 2.4 1.6 Amount 4 1 copy та electronic version 20 copies та electronic version 1 copy та electronic version 4. RATING SYSTEM OF KNOWLEDGE AND SKILLS ASSESSMENT 4.1 Basic terms and definitions 4.1.1. Semester Examination is a form of final check of how well a student has mastered both theoretical and practical material in a given subject during a semester. Written examination is held during the examination period in the presence of a board of examiners headed by the chief of the department in accordance with the established time-table. To maintain objectivity of evaluation and clarity of control over the knowledge and skills acquired by students the terminal examination is held at the university in written form or with application of computer technology. The given rule does not refer to the courses which require mostly verbal answers from students. The list of courses with verbal (combined) form of terminal examination is drawn up according to each branch (specialty) of study upon the authorization of the Deputy Rector for Academics. 4.1.2. ECTS system is a model of academic process organization based on a combination of two constituents: module technology of training and credits (Test Units) and covers the content, forms and facilities of academic process, forms of checking students’ knowledge and skills quality as well as academic activity of students both in class and outside it (i.e. self-study). The ECTS system aims at making students work on a systematic basis during the semester in view of their future professional success. 4.1.3. A module is a logically complete, relatively independent integral part of a training course, a set of theoretical and practical tasks of relevant content and structure with an elaborated system of methodical, educative, individual and technological support, a necessary component of which is an appropriate form of grading. Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 11 of 16 4.1.4. A credit (test unit) is a single unit of measuring work done by students both in class and outside it (Academic Load) which is equivalent to 36 working hours. 4.1.5. A grade is a quantitative measuring unit of students’ learning outcomes assessment, based on a multi-value scale as they perform their pre-assigned set of academic tasks. 4.1.6. The ECTS grading system is a system of measuring the quality of all types of classroom and self-study work done by students as well as the level of their knowledge and skills by assessing them in values according to the 100-value scale with further transfer of these values into the national scale and the ECTS scale. The grading system envisages the use of the following grades: the current module grade, the module test grade, the total module grade, the semester module grade, the examination grade and the total semester grade. 4.1.6.1. The current module grade consists of values which a student gets for a certain kind of academic work in mastering a given module, i.e. doing and defending his/her individual tasks at practical classes. 4.1.6.2. The module test grade is determined in values and in national scale grades as a result of doing the module test. 4.1.6.3. The total module grade is determined in values and in national scale grades as the sum of the current module grade and test module grade. 4.1.6.4. The semester module grade is determined in values and in national scale grades as the sum of the total module grades obtained after studying the material of all the modules within a semester. 4.1.6.5. The examination grade is determined (in values and in national scale) in the result of performing examination tasks. 4.1.6.6. The total semester grade is determined as the sum of the semester module grade and the examination/differentiated test grade in values, national scale grades and ECTS scale grades. 4.2. Methods of the knowledge and skills assessment rating system 4.2.1. Grading of different kinds of academic work performed by a student is done in accordance with Table 4.1. Table 4.1 Grading of different kinds of academic activities performed by a student 8th semester Module №1 Kind of Academic Activities Мах Grade Module №2 Kind of Academic Мах Grade Activities Performing task on the topic of practical 1.1. 6 Performing task on the topic of practical 2.1. 8 Performing task on the topic of practical 1.2. Performing task on the topic of practical 1.3. Performing task on the topic of practical 1.4. 6 Performing task on the topic of practical 2.2. Performing task on the topic of practical 2.3. Perfoming current individual tasks (3 grades*2 classes) 8 Performing and defence of homework 6 6 6 8 6 (total) Мах Grade Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 12 of 16 A student’s score must get not less than 18 grades to be allowed to take a module test №1 A student’s score must get not less than 18 grades to be allowed to take a module test №2 Module Test № 1 Module Test № 2 14 Total for module №1 14 Total for module №2 44 44 12 100 Semester Examination Total Semester Grade 4.2.2. The completed curricular activity is accounted if the student received a positive mark according to the national scale given in the table 4.2 below. Table 4.2 Correspondence between the Grades and the National Scale Performing and defence of homework Performing task on the topic of practical Perfoming current individual tasks Module Tests № 1, № 2 National Scale 13-14 Excellent Module № 1 6 Module № 2 8 6 Module № 2 6 5 6-7 5 5 11-12 Good 4 5 4 4 8-10 Under 4 Under 5 Under 4 Under 4 Under 8 Satisfactory Bad 4.2.3. The grades a student has been given for the different kinds of academic work are summed up and the result constituting a Current Module Grade is entered into the Module Grade Register. 4.2.4. If a student has successfully done all kinds of academic work within the given module and has got a positive Current Module Grade according to the national scale, he/she is allowed to take his/her module test. 4.2.5. The procedure of module testing, which lasts up to two academic hours, is held by a commission headed by the head of the department responsible for the discipline. 4.2.6. The Current Module Grade and the Module Test Grade together make up a Total Module Grade whose correspondence to the National Scale is shown in Table 4.3. Table 4.3 Correspondence between the Total Module Grades and the National Scale Module №1 Module №2 40-44 40-44 Excellent 33-39 33-39 Good 27-32 27-32 Satisfactory under 27 under 27 Bad National Scale Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 13 of 16 4.2.7. A student is considered to have passed the module if both his/her Current Module Grade and Module Test Grade are positive, i.e. higher than «bad» according to the national scale (Tables 4.2), which yields a positive Total Module Grade (Table 4.3). 4.2.8. If a student has missed the module test due to any reason (being ill, debarred, etc.), the entry «absent» is made against his/her name in the column «Module Test Grade» and the entry «unclassified» - in the column «Total Module Grade». The student is considered as not having an academic incomplete if he/she is allowed to take his/her module test but has missed it due to a valid reason. Otherwise he/she is considered as having an academic incomplete. Further testing the student in this module is done in accordance with the established procedure. In case if student received negative module test rating mark, he has a chance to retake the test according to the established procedure. 4.2.9. In case of retaking the module test, the maximum module grades equals 10 for Module tests #1 and #2 («Good» mark according to the national scale), i.e. it is two points less than that given in table 4.2. 4.2.10. A student is not allowed to increase his/her positive Total Module Grade by taking a repetitive test. 4.2.11. The Semester Module Grade is calculated as the sum of the Total Module Grades. The correspondence between Semester Module Grade values and the National Scale is given in Table 4.4. Table 4.4 Table 4.5 Correspondence between the Semester Correspondence between the Examination Module Grades and the National Scale Grade and the National Scale Semester Grades National Scale Examination Grades National Scale 11-12 79-88 Excellent Excellent 9-10 66-78 Good Good 7-8 53-65 Satisfactory Satisfactory under 53 Bad under 8 Bad A student having positive (higher than ‘bad’ according to the national scale) Semester Module Grade is allowed to take a semester exam, foreseen by the curriculum from the subject in the 9th semester. 4.2.12. Students have their semester exam in a written form. The procedure, which lasts up to three academic hours, is held by a commission headed by the head of the department. 4.2.13. A student who has got a positive (higher than ‘bad’ according to the national scale) examination grade (Table 4.5) is considered to have passed the semester course in this discipline. Otherwise the student is to be re-examined in accordance with the established procedure. 4.2.14. During repeated passing of Semester Exam the maximal Examination Grade, which can be got by a student equals 10 (“Good” according to the national scale), i.e. the grade value presented in Table 4.5 is reduced by 2. 4.2.15. The Semester Module Grade and the Examination Grade together make up a Total Semester Grade whose correspondence to the National Scale and the ECTS Scale is shown in Table 4.6. 4.2.16. A student has the right to get his/her Total Semester Grade without taking a semester exam if, throughout the whole semester, he/she has done all the kinds of academic work in time and has got a positive (higher than ‘bad’ according to the national scale) Semester Module Grade. Otherwise he must pass the semester exam. Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 14 of 16 Table 4.6 Correspondence of the Total Semester Grades to the National Scale and the ECTS System Total Semester Grades 90-100 National Scale Excellent 82 – 89 ECTS System ECTS Grade A B Good 75 – 81 C 67 – 74 D 60 – 66 Satisfactory 35 – 59 E FX Bad 1 – 34 F Explanation Excellent (excellent performance with insignificant shortcomings) Very Good (performance above the average standard with few mistakes) Good (good performance altogether with a certain number of significant mistakes) Satisfactory (performance meets the average standards) Sufficient (performance meets the minimal criteria) Bad (bad performance; a second testing is required) Bad (very bad performance; a student shall retake the course) 4.2.17. To be allowed not to take the exam, a student shall submit a written application to the Dean of the Faculty. 4.2.18. A student who, throughout the whole semester, has done all the kinds of academic work in time (without delays) and without repetitive module tests, has got a positive (higher than ‘bad’ according to the national scale) Semester Module Grade, and has decided not to take the exam gets his/her Total Semester Grade as the sum of his/her Semester Module Grade and the minimal Examination Grade established for each category of Semester Module Grades (11 for “Excellent”, 9 for “Good, and 7 for “Satisfactory”). 4.2.19. If a student who was obliged to take an exam has missed it due to any reason (being ill, debarred, etc.), the entry ‘absent’ is made against his/her name in the column ‘Examination Grade’ and the entry ‘unclassified’ – in the column ‘Total Semester Grade’. In this case the student is considered as not having an academic incomplete if he/she is allowed to take his/her exam but has missed it due to a valid reason. Otherwise he/she is considered as having an academic incomplete. Further testing the student in this module is done in accordance with the established procedure. 4.2.20. A student is not allowed to increase his/her positive Total Semester Grade by taking a repetitive semester examination. 4.2.21. The Total Semester Grade is entered into the Examination Register and into a student’s record book in values, National Scale grades, and ECTS Scale grades. 4.2.22. The Total Semester Grade is entered into a student’s record book, for example: 92/Ex/А, 87/Good/В, 79/Good/С, 68/Sat/D, 65/Sat/Е, etc. Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 15 of 16 (Ф 03.02 – 01) АРКУШ ПОШИРЕННЯ ДОКУМЕНТА № прим. Куди передано (підрозділ) Дата видачі П.І.Б. отримувача Підпис отримувача Примітки (Ф 03.02 – 02) АРКУШ ОЗНАЙОМЛЕННЯ З ДОКУМЕНТОМ № пор. Прізвище ім'я по-батькові Підпис ознайомленої особи Дата ознайомлення Примітки Quality Management System. Course Training Program on "Administrative Management" Document code QMS NAU CTP 11.02.03-02-2014 Page 16 of 16 (Ф 03.02 – 04) АРКУШ РЕЄСТРАЦІЇ РЕВІЗІЇ № пор. Прізвище ім'я по-батькові Дата ревізії Висновок щодо адекватності Підпис (Ф 03.02 – 03) АРКУШ ОБЛІКУ ЗМІН № зміни № листа (сторінки) Зміненого Заміненого Нового Анульованого Підпис особи, яка внесла зміну Дата внесення зміни Дата введення зміни (Ф 03.02 – 32) УЗГОДЖЕННЯ ЗМІН Підпис Розробник Узгоджено Узгоджено Узгоджено Ініціали, прізвище Посада Дата
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