Changing Your System Settings
Your Guardian Protection Services Alarm System offers administrative abilities to control
who has access to your home. Only persons that are issued a user code will be able to
arm and disarm the system. All user codes are four numerical digits and can be modified
at any time.
System Master = There is only one system master code in the entire alarm system.
The System Master has the highest level of authority of all user codes.
The System Master can:
• Change the System Master Code
• Assign, change, and/or delete any other type of user codes
• Enter user programming and modify settings ie: date and time
BEFORE YOU GET STARTED
Changing Time with the System Master Code:
1. Access programming by entering 9 + System Master Code
2. Change time by entering * + 020 + new time + #
3. Exit programming by pressing * 00 #
7-Day No Dispatch Period
To Change Date with the System Master Code:
4. Access programming by entering 9 + System Master Code
5. Change date by entering * + 021 + new date + #
6. Exit programming by pressing * 00 #
Regular User Codes = There are 230 regular user codes available. Regular User Codes
have minimal authority and can not access programming to modify any other codes.
To Change a Regular User Code:
1. Access programming by entering 9 + the System Master Code
2. Access Regular user code programming by * + 030 + # + #
3. Scroll to desired Regular User code slot by using the A or B keys and press #
4. Enter new Regular User Code + #
5. Exit Programming by pressing * 00 #
N
The Guardian VOICELINK system is designed to have a communication range of
20 feet from any voice station.
*Guardian VOICELINK is not utilized during fire alarms. The Central Monitoring
Station will respond via phone.
Notes:
Use this guide to assist you in using your
GE Concord 4 Alarm System
If at any Time You Need Assistance,
Please Contact Customer Service at
1-888-895-4805 or visit
www.guardianprotection.com/customercare
To change the System Master Code:
1. Access programming by entering 9 + System Master Code
2. Enter * + 0320 + new master code + #
3. Exit programming by depressing * 00 #
THIS SYSTEM INCLUDES GUARDIAN VOICELINK™ Y
WELCOME TO THE GUARDIAN FAMILY!
Your system will be in a “test” mode for seven (7) days from
installation completion. This provides time for you to become
familiar with the functionality of your new alarm system and
greatly reduces the potential of false alarms and fines. During
the initial seven-day test period, there will be no response to
any alarm generated from your system as explained in your
Monitoring Agreement.
Accidental Intrusion Alarms following
your 7-Day No Dispatch policy
Your system has a built in false alarm feature. In the event you
accidentally cause a false alarm, you can abort it by DISARMING
the system twice. Guardian Protection Services’ Central Station
will contact you if the false alarm is not successfully aborted. It
will then be necessary to provide your alarm system password
to abort the false alarm. PLEASE DO NOT CALL THE CENTRAL
STATION. Let them contact you.
PLEASE REMEMBER
Test Your System Monthly by Calling
Central Station at 1-800-922-4827
Controlling Your System
The following information will assist you in the basic operations of your Alarm System.
Disarming is required to deactivate the security devices and avoid false alarms.
Disarm
Press the Disarm button and enter your (4) digit code
Arming your system is necessary to enable the security devices in your home
to detect intruders. There are several Arming Modes:
Stay - For use when you will be in your home, but desire the perimeter devices to
be active.
Arm In Stay
Press the Away button on your keypad
* Both the Stay and Away incorporate a time delay in arming and for entry into the
protected premises. Be advised, time delays can be removed and will result in
instantaneous arming and alarm activation on entry or exit ways.
Remove
Time Delay in
Stay or Away
Press Stay or Away button and then press the number 4
on your keypad
Bypassing a Sensor Directly
Use this method if the system is armed and you would like to open a window without
disarming.
Note: You cannot bypass sensors directly using a keychain touchpad.
(when zones
are closed)
(when zones
are open)
1. Leave open only those doors and windows that are to remain open. Close all others.
2. Arm your system to the desired level. The touchpad emits protest beeps and displays “PROTEST,” because of the open sensor(s).
3. At any touchpad press # (Bypass). Touchpads with displays show, “BYPASSED ZONES 01,” or “SENSOR 01 BYPASSED,” for example.
4. The system sounds arming level beeps to indicate that the system is armed and open sensors have been successfully bypassed.
* Be advised, bypassed devices will not respond to security emergencies.
Chime - Emits warning beeps when entry/exit ways or windows are opened.
These beeps can be enabled to sound or disabled to remain silent.
Chime
Press the numbers 7 then 1 to toggle the chime on or off
In an Emergency
Bypassing - For use when you will be omitting particular interior and/or exterior
security devices from an arming mode.
Bypassing
sensors
directly
Bypassing
sensors
indirectly
Press the Stay button on your keypad
Away - For use when you will not be in your home and you desire all interior and
perimeter security devices to be active
Arm In Away
Bypassing a Sensor Indirectly
Use this method if you are arming the system and would like to bypass doors and
windows already open.
1. Close all doors and windows.
2. Arm your system to the desired level.
3. At any touchpad, press # + CODE (# is labeled Bypass)
4. Touchpads display, “BYPASS SENSOR _ _,” or
“ENTER SNSR _ _.” Enter the desired sensor number.
5. Touchpads display, “BYPASSED ZONES 01,” or “SENSOR 01 BYPASSED,” for example.
6. If the touchpad displays “INVALID,” or “FAILURE,” or if the touchpad sounds one long beep, make sure that you entered a valid sensor number. Smoke/heat sensors cannot be bypassed.
7. Bypass other sensors if desired, by repeating Step 3.
8. The bypassed doors or windows can now be opened.
You can manually activate your alarm system in an emergency. Pressing any of the
buttons below will notify Guardian Protection Services’ Central Monitoring Station.
Fire Emergency = Press and hold the Fire Button on the keypad for two seconds.
Your system siren will sound and contact the Central Monitoring Station
Medical Emergency = Press and hold the Medical Button on the keypad for two
seconds. Your siren will remain silent but contact the Central Monitoring Station*
Police Emergency = Press and hold the Police Button on the keypad for two
seconds. Your system siren will sound and contact the Central Monitoring Station
* Your security system remains silent after pushing the Medical Button to avoid
creating any further stress.
In the event an intruder forces you to disarm your alarm system you can enter a Duress
Code. After entering your four digit Duress Code, your alarm system will automatically
signal Central Monitoring Station and the Police will be immediately notified.
*The Duress Code does not activate your alarm system’s siren, nor does Central
Monitoring Station contact the premises. After using the duress code it will appear
that the system is disarmed and functioning normally to avoid escalating the event.
To use the Duress Code = Enter you four digit Duress Code to disarm your system
or any other time under duress from an intruder