JOB PROFILE
VARIOUS
TITLE:
SOCIAL WORKER CENTRALIZED SERVICES HUB
CLASSIFICATION: SOCIAL PROGRAM OFFICER 24
The Centralized Services Hub Social Worker reports to a Team Leader. The Team Leader reports to an excluded Manager
responsible for Centralized Services Hub.
JOB OVERVIEW
The Social Worker at the Centralized Services Hub will work closely in a team environment being responsible for the
collection and assessment of information about prospective caregivers across MCFD service lines, with the goal of
supporting local offices in the initial assessment of caregivers. The position will require; cross program understanding of
the caregiver approval process, work with prospective caregivers to ensure the appropriate assessment information has
been completed and received by MCFD, document information related to assessments, and liaises with the local offices
about the outcome.
As noted above this position will provide support across MCFD program areas, and will support the local offices across
the province.
ACCOUNTABILITIES
1. Appropriate Resources:
a) receiving requests from district office social workers with respect to planning for children and youth being
brought into care on an emergency and planned basis
b) searching out and coordinating placements for children and youth being discharged from a resource
c) coordinating assessment material for out-of-region placements if required
2. Liaises with district offices regarding placements of children and youth in care by:
a) attending internal social work meetings on a regular basis to discuss and report on specific issues and
general outstanding resource issues
b) acting as information broker for children needing placement and/or service and transferring information to
the appropriate resource worker
c) providing ongoing evaluation and assessment of a child’s and youth’s progress during placement to assist in
the planning process
3. Facilitates the provision of foster home resources by children-in-care by:
a)
b)
c)
d)
recruiting, orienting, studying, recommending for approval and training foster parents
monitoring and provision of service and supporting MCFD caregivers
coordinating the negotiation of special foster home rates, as required
liaising with local MCFD caregiver associations and regional councils and/or MCFD staff to resolve issues and
provide information of mutual interest
e) may be assigned to negotiate special care homes and/or parent contracts
4. Recruits and develops contracted resources by:
a) consulting with line child welfare workers and supervisors to identify resource development needs
Career Group:
Job Family:
Social Services
Adoptions/Guardianship
Job Stream:
Role:
Revised Date:
Professional
October 2015
b) assisting the contract negotiator in defining the best way to meet identified needs
c) recruiting and screening potential care givers
d) gathering and assessing all available information about prospective MCFD caregivers to inform child
placement suitability.
e) providing background information to the negotiator to aid in contract negotiation
f) interpreting and explaining the contractor relationship to service providers and ministry staff and
maintaining that relationship in all dealings with service providers
g) reviewing and understanding the contract negotiated, and interpreting same as required
5. Monitors the provision of service by:
a) evaluating the resource to ensure program is being provided as outlined in the contract
b) setting overall goals with the resource for ongoing service delivery
c) ensuring that review and revision of individual client goals is completed by involving the client’s child
welfare worker
d) coordinating all admissions and discharges and attending related meetings
e) providing ongoing feedback to the resource regarding quality of service
f) providing information to the negotiator to assist in contract renewal, as to whether service is acceptable
g) maintaining up-to-date records and statistics on resource referrals and occupancy
6. Supports MCFD caregivers and contracted resource providers by:
a)
b)
c)
d)
interpreting ministry policy and requirements to service providers in a positive manner
representing the needs of service providers to ministry staff in a positive manner
acting to resolve problems between service providers and Ministry staff
ensuring that requirements for use of resources are clarified, understood and met
7. Reporting on allegations of child abuse and neglect in child welfare resources according to regional and provincial
protocols.
8. Performs other related duties such as:
a) exercising spending authority as appropriate; i.e. approving homemakers for foster homes
b) carrying out special projects as required.
c) Works respectfully and collaboratively with Aboriginal communities and other cultural communities to
support children, youth and families.
JOB REQUIREMENTS


MSW; or M.Ed. Counselling/MA Clinical Psychology 2 years (preferred 3 or more years) related experience; or
BSW; or BA in Child and Youth Care; and 3 years (preferred 4 or more years) related experience;
If your degree was obtained outside of Canada, you need to confirm it has been assessed for equivalency
through the International Credential Evaluation Services (ICES). Confirmation for equivalency for your degree is
required for you to be considered.
Career Group:
Job Family:
Social Services
Adoptions/Guardianship
Job Stream:
Role:
Revised Date:
Professional
October 2015

Preference may be given to candidates with a minimum C3 delegation with the Ministry of Children and Family
Development.

Preferred experience:
o Minimum of 6 months of experience in residential resources.
o Experience in child protection and/or protective family service.
o Successful completion of SAFE Training.

Willingness statements:
o Must possess and maintain a valid class 5 BC driver’s licence.
o May be required to work flexible hours including evenings/weekends.
o May be required to use own vehicle (with appropriate insurance coverage) on an expense account basis.
o May be required to travel in other communities within the Service Delivery Area.
o May be required to travel in all (reasonable) weather conditions.

Subject to satisfactory reference check and criminal records review and police record checks.

Opportunity to work with families facing challenges which may occasionally involve exposure to unpleasant
dealings with angry, abusive, or abused clients; exposure to hazards from frequently working around volatile
parents and/or children in crisis.

Successful completion of security screening requirements of the BC Public Service, which may include a criminal
records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as
required by the ministry (Note: It is important that you read the job posting carefully to understand the
specific security screening requirements pertaining to the position).
BEHAVIOURAL COMPETENCIES

Information Seeking is driven by a desire to know more about things, people or issues. It implies going beyond
the questions that are routine or required in the job. It may include "digging" or pressing for exact information;
resolution of discrepancies by asking a series of questions; or less-focused environmental "scanning" for
potential opportunities or miscellaneous information that may be of future use.

Cultural Agility is the ability to work respectfully, knowledgeably and effectively with Aboriginal people. It is
noticing and readily adapting to cultural uniqueness in order to create a sense of safety for all. It is openness to
unfamiliar experiences, transforming feelings of nervousness or anxiety into curiosity and appreciation. It is
examining one's own culture and worldview and the culture of the BC Public Service, and to notice their
commonalities and distinctions with Aboriginal cultures and worldviews. It is recognition of the ways that
personal and professional values may conflict or align with those of Aboriginal people. It is the capacity to relate
to or allow for differing cultural perspectives and being willing to experience a personal shift in perspective.

Teamwork and Cooperation is the ability to work co-operatively within diverse teams, work groups and across
the organization to achieve group and organizational goals.

Planning, Organizing and Co-ordinating involves proactively planning, establishing priorities and allocating
resources. It is expressed by developing and implementing increasingly complex plans. It also involves
monitoring and adjusting work to accomplish goals and deliver to the organization's mandate.
Career Group:
Job Family:
Social Services
Adoptions/Guardianship
Job Stream:
Role:
Revised Date:
Professional
October 2015




Service Orientation implies a desire to identify and serve customers/clients, who may include the public, coworkers, other branches/divisions, other ministries/agencies, other government organizations, and nongovernment organizations. It means focusing one’s efforts on discovering and meeting the needs of the
customer/client.
Initiative
Reflecting on Difficulties
Analytical Thinking
Career Group:
Job Family:
Social Services
Adoptions/Guardianship
Job Stream:
Role:
Revised Date:
Professional
October 2015