New feature:
Warranty attributes changes
in Seller Center
Indonesia
Malaysia
Philippines
Singapore
Thailand
Vietnam
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Our promise...
Provide Lazada sellers with better
guideline to create products and
buyers with improved content on
products…
What’s NEW with warranty attributes in SC?
We improving the quality of information we provide to our buyers:
Before:
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2 dropdowns: one for
Warranty type and one for
Warranty period
Now:
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2
2 dropdowns : one for Warranty
type and one for Warranty period
with new values
One field for optional free text
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What’s NEW in products creation?
We improving the quality of information on warranty we provide to our buyers:
Now:
Warranty attributes are
global attributes, means
they apply for all categories
without any distinction.
Warranty type is a mandatory
attribute . Value can be ‘ No
warranty’.
You can select a warranty
period. Warranty period will
only be displayed to users if a
warranty type is selected too
You can input an optional free
text up to 200 characters. It will
be displayed in a tooltip on PDP
page only if warranty type and
period are selected
What happened to the old warranty information?
We improving the quality of information we provide to our buyers:
We already had dropdowns for warranty type and period
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The old dropdown values have been mapped to accurate new dropdown
values for warranty type and period
2
All the old values without matching new values have been set as null
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What’s NEW on product detail page?
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We improving the quality of information on warranty we provide to our buyers:
Warranty
information are
displayed on top
on PDP page
The free text is accessible
via the “more”CTA, which
opens the tooltip.
2 texts are displayed: 1 from
Lazada explaining warranty
type and 1 with the seller
free text (optional)
Same applies for
multi-seller products and
for mobile theme
What if product has no warranty information?
We improving the quality of information on warranty we provide to our buyers:
For warranty type ‘No
warranty’ nothing is displayed
on PDP
‘No Warranty’ information is
displayed in the functionalities
tab
Same applies in multi-seller
tabs
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SG New warranty period and type values
We improving the quality of information on warranty we provide to our buyers:
Warranty period SG
1 Month
2 Months
3 Months
Warranty type SG
Definition
4 Months
Local (Singapore)
Manufacturer Warranty
The warranty service must be offered by the local manufacturer based
in Singapore. Customer should be able to claim the warranty at any
authorized service center within Singapore. Please provide the service
center details and the claim process in the free text.
International Manufacturer
Warranty
The warranty service must be offered by the international brand
manufacturer. Customer should be able to claim the warranty at any
local/international authorized service center. Please provide the
service center details and the claim process in the free text.
Non-local Warranty
The warranty is offered by a seller/manufacturer that is based outside
Singapore. Customer may need to ship the product directly to the
overseas address as provided by the seller/manufacturer. Please
provide details about the claim process in the free text.
No Warranty
There is no warranty available with the product.
Local Seller Warranty
The warranty service is extended by the seller on Lazada. Customer
will directly contact the seller or the authorized service center at the
address provided by the seller. Please provide the service center
details and the claim process in the free text.
5 Months
6 Months
7 Months
8 Months
9 Months
10 Months
11 Months
1 Year
2 Years
3 Years
4 Years
5 Years
6 Years
7 Years
10 Years
25 Years
Life Time Warranty
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SG Migration matching between old and new values
We improving the quality of information on warranty we provide to our buyers:
Old warranty type values
Local Manufacturer
New warranty type values
Local (Singapore) manufacturer
warranty
Old warranty type values
New warranty period values
1 Month
1 Month
2 Months
2 Months
3 Months
3 Months
4 Months
4 Months
5 Months
5 Months
6 Months
6 Months
International Manufacturer
International manufacturer warranty
Local Supplier Warranty
Local seller warranty
Overseas/Foreign
Manufacturer
Non-local warranty
7 Months
7 Months
...
No warranty
8 Months
8 Months
(empty value)
No warranty
9 Months
9 Months
10 Months
10 Months
11 Months
11 Months
1 Year
1 Year
2 Years
2 Years
3 Years
3 Years
4 Years
4 Years
5 Years
5 Years
6 Years
6 Years
7 Years
7 Years
10 Years
10 Years
25 Years
25 Years
Life Time Warranty
Life Time Warranty
No Warranty
No Warranty
1 Week
(empty)
2 Weeks
(empty)
3 Weeks
(empty)
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Thank you
For any question related to this topic please contact Lazada PSC