ESR Access You now have access to the Electronic Staff Record (ESR). The URL to access ESR is: https://esr.mhapp.nhs.uk/OA_HTML/AppsLogin A user name and password has been given to you by a System Administrator in the ESR team. ESR is a live HR/Payroll system and all changes made will impact on live data. Only authorised persons are permitted to use ESR. Please note that any amendments/changes applied to ESR are flagged with a user name and date of change for Audit purposes. Passwords MUST NOT be shared and employees must not allow others to use ESR on their behalf. Employees must ensure that they log out of the system whenever they leave their workstation, as they will be held accountable for any changes in the Audit trail. Maintaining Passwords Password reset – (forgotten password) The User MUST contact the ESR System Administrator if they cannot remember their password. Password reset – (disabled login) After three failed attempts by a User to login, the system will automatically lock their User account. If either of the above occurs the ESR System Administrator must reactivate the User account by defining and entering a new password, which will be issued to the User. For security reasons, the Local System Administrator will require the User to provide their username as proof of identification. If the User is unable to do this, they will be sent an e-mail via the e-mail address held on ESR with their username and password (emails cannot be sent to home email accounts). User Passwords User Names must be unique to the system and have a password allocated. The User must use the password issued to them the first time they log on. The system will then automatically prompt the user to change it to one of their choice. A User Password, once changed by the User, cannot be seen by them or anyone else. The system will ensure that certain defined words cannot be used as User passwords. Rules The Password must: Be alphanumeric – for example, Flower01 Have a minimum length of 8 characters Have a hard to guess profile set – this is defined by McKesson and an error will occur if this is breached Have a 30 day lifetime Suspend after 3 consecutive failed logon attempts Passwords Cannot: Be the same as a user name Be reused until 5 changes have been made Contain sequential repeating characters/numbers ESR User Guides ESR User Guides for Employees, Supervisors, Administrators and Managers can be obtained from ESR team. Contact To contact an ESR System Administrator: Telephone: Heidi Richardson on 01443 824175 Email: [email protected]
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