VoxGen uses *instinctools’ Eclipse Services
“instinctools are simply the best when it comes to Eclipse technology and
content management. They supported us in achieving some of our main development targets by delivering high quality results on time and within budget.
Their team provided a very cooperative and productive environment and
contributed many creative ideas towards the best use of Eclipse technology.”
Pierce Buckley
Head of Product, VoxGen
VoxGen provides personalised, on-brand customer experiences, across channels,
delivering measurable business outcomes and insight, through a continuously
evolving managed service. VoxGen specialises in self-service automation that
increases customer satisfaction and reduces business costs.
Challenge
Solution
VoxGen has broad experience in designing, developing
and deploying novel off-the-shelf, speech-enabled interfaces. Their systems are based on a tried and tested
application development framework which is built on their
experience base.
In order to meet VoxGen’s requirements, *instinctools
assigned an expert project team within the timeframe of a
week. The team comprised of experienced full time Eclipse
and Java developers from our near-shore lab in Belarus, a
Germany based project manager as well as part-time
subject matter experts for application analysis and Quality
Assurance.
VoxGen’s design and development frameworks are based
on Eclipse technology and the standard product development is performed by VoxGen’s own resources. Because
of the high demand for project implementations, they had
to ramp up the number of highly skilled developers on
short notice.
The challenges for VoxGen lay in getting development
services where the provider can familiarize themselves
quickly with Voxgen’s framework, has expertise in Eclipse
technology, can deliver high quality project results on
time and can work in a self-contained manner as much as
possible.
The *instinctools team familiarized themselves quickly with
VoxGen’s development framework and adapted their
development planning within that frame. The project was
planned keeping in mind the constraints of time and the
need for self-sufficiency. Considering these factors, the
project was implemented in an iterative manner.
The project was completed in 4 iterations. At the end of an
iteration VoxGen had the opportunity to test results and
refine their requirements. *instinctools provided weekly
status reports which included achievements, open questions and a risk assessment. Any open issues during the
project were solved in a cooperative manner based on the
solution proposals provided by the *instinctools team.
As a result VoxGen was able to achieve their goals by
receiving their quality solution on time and within budget.
Technology
Advantages
The technical base for the VoxGen project was
Eclipse/RCP, Java and VoxGen’s own development framework.
VoxGen could handle the peak in their development activities by utilizing *instinctools’ resources. They were able to
make use of our:
*instinctools used their deep knowledge and vast experience of all major Eclipse components and Java development for this project.
Premium software engineering skills on a short notice
Quick analysis of their existing code base
Creative solution approaches
Professional project management
Reliable delivery
Iterative and agile project methods helped to increase the
quality of the developed applications and minimize risk.
Blended project teams including near shore resources and
onsite project management offered an optimal balance in
cost, responsiveness and liability to VoxGen.
*instinctools GmbH offers Software and Services for intelligent solutions in information management. We help to build
Eclipse and Java based solutions for information management challenges.
For more information about *instinctools please click on:
www.instinctools.de
For more information about VoxGen please click on:
www.voxgen.de
*instinctools GmbH
Hauptstätter Str. 89
D-70178 Stuttgart
Germany
Phone: +49 (0) 711 – 66 48 36 90
Fax: +49 (0) 711 – 66 48 36 99
E-Mail: [email protected]
Internet: www.instinctools.com