How to Establish a Measurable ROI from Implementing IBM Maximo Asset Management Mountain West Maximo User Group Monday, August 3rd, 2015 Created by Leon Reed Principal Reliability Consultant GenesisSolutions Asset Reliability Systems & Technology Strategy & Process POC: Bill Thompson Director, APO Marketing Communications Measuring ROI from Implementing Maximo Benefits of Implementing Maximo Computerized Business Intelligence System for Profitable Asset Management • Payback Achieved from Utilizing Output Data Converted into Metrics for Cost Analytics and Measuring Reliability Improvements Objective • Eliminate Waste • Reduce Variation • Reduce Costs • Improve Safety and Environment • Increase Profit Margins • Remain Competitive Insanity: doing the same thing over and over again and expecting different results. -Albert Einstein A Fully Integrated Global EAM Service Provider 22 Measuring ROI from Implementing Maximo Benefits of Implementing Maximo Reliability Excellence • Achieved Through Proactive Asset Management • Final Frontier for Improving Thinning Profit Margins in Mature Industries • Maximo • Automates Asset Management • Central Repository for Asset Management Data • Business System for Managing Work, Inventories, and Maintenance Resources • Intelligence gathering system for making vital and cost effective business decisions for your organizations A Fully Integrated Global EAM Service Provider 33 Measuring ROI from Implementing Maximo Maximo Output Data Converted into Metrics Maximo Reliability Analytics • Scorecards • Performance Charts • Key Performance Indicators • Failure Analysis • Cost Analysis Implementing a “Best in Class” CMMS/EAM System in an absolute necessity for an industry today to achieve World Class Reliability and Operational Excellence A Fully Integrated Global EAM Service Provider 44 Measuring ROI from Implementing Maximo Improvements Utilizing a CMMS Average Percentages of Improvements • Asset Management Cost Reduced by 12% to 18% Avg. • According to US Department of Labor EXTENDED ASSET LIFE REDUCED INVENTORY COSTS LOWER OPERATING COSTS • Above 30% in Extremely Reactive Industries REDUCED OVERTIME • Inventory Optimization Cost Reductions up to 20% Avg. • Reduced Overtime Costs by 15% to 20% Avg. INCREASED PRODUCTION • Production Throughput Increase of 10% – 18% Avg. IMPROVED SAFETY/ENVIRONMENTAL • Extended Life of Assets up to 22% Avg. • Maintenance Labor Utilization Improvement – 57% Avg. with Planning and Scheduling • Improved Reduction of Environmental and Safety Incidents with Lost Time Accidents by 20% Avg. IMPROVED LABOR UTILIZATION Sounds Fantastic. Will These Numbers Impress your Leadership into Committing to Maximo? Probably Not! A Fully Integrated Global EAM Service Provider 55 Measuring ROI from Implementing Maximo Improvements Utilizing a CMMS • Beware of the simple percentages, average gains and ambiguous industry claims • Communicate in a language Leadership understands • Extrapolate definitive percentages specific to your reality into estimated or actual costs • Culminate in Annual ROI, Payback Period, Increase in Profit Margin • Estimated ROI • Benefit and Project Costs estimation to Justify Funding and Implementing Maximo • Actual ROI • Actual Benefit and Project Costs derived from Maximo and Business metrics after implementation A Fully Integrated Global EAM Service Provider 66 Measuring ROI from Implementing Maximo Measuring ROI Measuring ROI from Implementing Maximo • ROI results of total benefits received against total costs of implementing the project • Same standard formula used in any business case. ROI% = Cost Benefits (CB) – Project Costs (PC) X 100 Project Costs (PC) OR ROI% = CB – PC X 100 PC • Once these costs and ROI are quantified, payback period and profit margin impact can be determined. How do we determine Cost Benefits and Project Costs ? A Fully Integrated Global EAM Service Provider 77 Measuring ROI from Implementing Maximo Measuring Project Costs (PC) Maximo Project Costs (PC) • Software, Hardware and associated Licenses • Data Input and Configuration • Initial Installation and Training • IT, Engineering and Technician Support A Fully Integrated Global EAM Service Provider 88 Measuring ROI from Implementing Maximo Measuring Cost Benefits (CB) Maximo Cost Benefits (CB) • Increased Asset Life • Increased Productivity • Reduced Downtime • Optimized Inventory Levels • Reduced Overtime • Increased Purchasing Efficiency • Optimized Labor Utilization • Costly Bad Actor Identification and Cost Mitigation A Fully Integrated Global EAM Service Provider 99 Measuring ROI from Implementing Maximo Developing the Business Case What is “Your” Estimated ROI? Estimated ROI is from Estimated Benefit and Project Costs to Justify Funding and Implementing Maximo • Develop solid business case cost estimation • Obtain real “current state” cost numbers for your specific industry or facility • Adjust implied estimated benefits and percentages to match the realities • Once Quantified, Total Sum of Estimated Cost Benefits and Estimated Project Costs Plugged into ROI Formula • Determine estimated ROI and estimated payback time • Improvement Impact on the Bottom Line • Estimated increase in Profit Margins A Fully Integrated Global EAM Service Provider 10 10 Measuring ROI from Implementing Maximo Estimating Cost Benefits (CB) for a Business Case Maximo Cost Benefits (CB) for a Business Case • Extended Asset Life • • Reduced Downtime - Increased Productivity From Improved Equipment Availability • • Automated Vendor Management, Automated Purchasing of PM Spare Parts and Inventory - 250.00 avg. cost per manual PO. Optimized Inventory Levels • • Annual Overtime Costs/Dept. X [Est % Reduction/100] = Annual Overtime Costs Savings/Dept. Increase Purchasing Efficiency • • [Average Production Output /Yr.] X [Est. % Equipment Availability Increase/100] X [Profit/Unit] = Est. Profit Increase/Yr. Reduced Overtime • • [Actual Asset Costs or Replacement Asset Value (RAV) /Expected Life (Years)] X [Est. % Extension/100] = Cost Savings/Yr. Total Inventory Cost x [Est % Reduction/100] = Inventory cost savings Optimized Labor Utilization • Annual Maintenance Labor Cost X [Est. % Efficiency Reduction/100 = Annual Labor Cost Savings A Fully Integrated Global EAM Service Provider 11 11 Measuring ROI from Implementing Maximo Measuring Cost Benefits (CB) for Actual ROI What is “Your “ Actual ROI • Increased Asset Life • Increased Productivity Maximo System Install • Reduced Downtime • Optimized Inventory Levels • Reduced Overtime • Increased Purchasing Efficiency • Optimized Labor Utilization • Costly Bad Actor Identification and Cost Mitigation A Fully Integrated Global EAM Service Provider 12 12 Measuring ROI from Implementing Maximo Measuring Actual Payback and ROI What is “Your “ Actual ROI • Achieved and Measured from Actual Maximo Project Implementation Costs and Cost Benefits • Utilizing Actual Maximo Output Data from Equipment Downtime, Labor Costs, Failure Data, Equipment Availability, etc. • Measured from Actual Business Metrics Relative to the Maximo Implementation • Converted into Metrics Measuring Reliability Improvements for Cost Analytics • Total Summation of Actual Cost Benefits and Project Costs are Plugged into ROI Formula • Determine Actual ROI and Actual Payback Period • Improvement of Actual Impact to the Bottom Line and an increase in Profit Margins “True Payback in Proactive Asset Management for a CMMS/EAM system is made when Reliability Excellence is achieved from converting the output data into metrics for executing Performance Analytics, Cost Analysis and Statistical Reliability Analysis for increasing profit margins and reducing safety incidents”. A Fully Integrated Global EAM Service Provider 13 13 Measuring ROI from Implementing Maximo Summary Begin with the End in Mind • Stephen Covey’s 2nd Law • Seasoned Reliability Engineers are needed for CMMS Implementations • Manage system integration to foundational key elements for proactive asset management • Ensures definitive configurations for correct output data • Accurate metric conversions to perform analytics Desired Maximo Report Function Improvements • Improved Number Crunching using custom defined historical data criteria • Fed into a independent configurable Maximo Metrics Module • • Selection of user defined graphical displays • • Conversion outputs to KPI’s, Scorecards and Dashboards Custom legends, backgrounds and colors Saved to a report query with custom print functions A Fully Integrated Global EAM Service Provider 14 14 Measuring ROI from Implementing Maximo Conclusion Measuring ROI from Implementing Maximo • Same standard formula used in any business case. • Not Complicated ROI% = Cost Benefits (CB) – Project Costs (PC) X 100 Project Costs (PC) OR ROI% = CB – PC X 100 PC Determining accurate Estimated and Actual Cost Benefits (CB) will be paramount for achieving success in establishing a Measurable ROI from Implementing Maximo Bill Thompson – [email protected] (203) 431-0281 – [email protected] www.GenesisSolutions.com A Fully Integrated Global EAM Service Provider 15 15
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