AD2 Centres of Learning in: England Scotland Wales EXAM QUESTIONS Managing Risks in Procurement and Supply ABA Procurement 51 Ivy Road Norwich, NR5 8BF Tel: +44 1603 251754 [email protected] www.aba-procurement.com 1 Case studies for questions are available in the resources section at aba-procurement.com CIPS Exam Sample Questions – Learning Objective 1 Exam Question 1 Q1: July 2013 Analyse FIVE operational risks for the supermarkets as a consequence of horse meat entering their supply chain. (25) Revision Notes Click or tap here to enter text. Q1: Analyse the main risks for GCRS, both internal and external, that should be November included in the feasibility study produced by Innovative Solutions (25) 2013 Revision Notes Click or tap here to enter text. Q1: January 2014 Analyse the potential consequences for GAFs supply chain of THREE of the operational risks identified in the case study (25) Revision Notes Click or tap here to enter text. Q1: March 2014 A) Outline THREE reasons for retailers to incorporate Corporate Social Responsibility (CSR) across their global supply chains (15) B) Discuss the types of potential corruption risks for retailers across their global garment supply chains (10) Revision Notes Click or tap here to enter text. Q1: May 2014 Discuss THREE different types of supply chain fraud and suggest TWO preventative measures to address fraud in supply chains (25) Revision Notes Click or tap here to enter text. Q1: July 2014 Discuss the potential Corporate Social Responsibly (CSR) issues that Supra should now consider in relation to its increased international activity (25) Revision Notes Click or tap here to enter text. 2 Case studies for questions are available in the resources section at aba-procurement.com Q1: Analyse the operational risks for Kiwi-Rail that resulted from the purchase of November the Locomotives from China based Dalian Locomotive and Rolling Stock Co 2014 Ltd. (25) Revision Notes Click or tap here to enter text. Q1: January 2015 A) In the event of an emergency in its area, NDA is likely to incur both direct and indirect (consequential) losses. Explain the difference between direct and indirect (consequential) losses (10) B) Discuss THREE examples of loss that NDA might suffer as the result of a major emergency situation occurring. For each example, outline the potential impact and any measures that might be appropriate to mitigate the loss. (15) Revision Notes Click or tap here to enter text. Q1: March The City Councils requirement to develop and procure an on-line journey 2015 planner service is complex with a number of important risks that require addressing. Analyse the FOUR operational risks identified in the case study including the possible implications of each risk for the City Council. (25) Revision Notes Click or tap here to enter text. Q1: May 2015 A) Analyse FOUR possible fraud risks for SCS that may result from its decision to outsource to a supplier in a low cost country. (16) B) Suggest THREE ways in which SCS could work with the supplier in order to minimise the risk of fraud. (9) Revision Notes Click or tap here to enter text. Q1: July 2015 A) Explain the main reason why there has been fraudulent activity in the food supply chain. (5) B) Outline FIVE main methods of ensuring that fraudulent activity does not occur in the food supply chain. (20) Revision Notes Click or tap here to enter text. 3 Case studies for questions are available in the resources section at aba-procurement.com Q1: November 2015 A) Analyse FOUR possible areas where the risk of information theft across the supply chain could pose a threat to Davies Engineering (16) B) Outline THREE prevention measures which may help reduce the risk of information theft at Davies Engineering (9) Revision Notes Click or tap here to enter text. Q1: January 2016 Analyse FIVE factors that may have contributed to the contract failure of TfL’s previous contractual arrangement with Bombardier to renew the underground signalling and train control system. (25) Revision Notes Click or tap here to enter text. Q1: March (a) Explain how poor performance by the selected installation and commissioning contractor to 2016 AET in the new local market, might present risks for AET’s reputation for corporate social responsibility. (13) (b) Outline the main features of THREE standards or codes of practice related to sustainable procurement that AET might apply in order to reduce the risk to its reputation. (12) Revision Notes Click or tap here to enter text. Q1: May 2016 Using the STEEPLE framework, analyse the main external business environment risks that GTC PC Division might need to consider. (25) Revision Notes Click or tap here to enter text. Q1: July 2016 (a) Describe ONE financial risk that SMC might face by entering into a contract with ZE and discuss how it might be managed. (10) (b) Explain the approaches that SMC might use to manage the risk of quality failure in the case of the engines delivered by ZE. (15) Revision Notes Click or tap here to enter text. 4 Case studies for questions are available in the resources section at aba-procurement.com Q1: (a) Explain the potential direct and indirect losses that ACM might face as a November result of PG’s failure to deliver glass. (10) 2016 (b) Analyse THREE potential operational risks to ACM should PG outsource production of glass to a new plant in Eastern Europe. (15) Revision Notes Click or tap here to enter text. CIPS Exam Sample Questions – Learning Objective 2 Exam Question 2 Q2: July 2013 The horsemeat scandal now poses supermarket retailer with a significant task of renewing their risk management systems. This will require effective project management. Discuss FIVE key principles or success factors that the supermarkets should consider for effective project management of this significant task. (25) Revision Notes Click or tap here to enter text. Q2: November 2013 A) Outline THREE different contract strategies available to GCRS for this IT project, and discuss the likely allocation of project risks between GCRS and the contractor, for each identified strategy. (15) B) Suggest how ‘Innovative Solutions’ could be incentivised within a contractual relationship to achieve successful project outcomes (10) Revision Notes Click or tap here to enter text. Q2: January 2014 The management of GAF has decided to implement a series of projects to improve its operations, as stated in the case study. Before these projects can begin GAF needs to develop a robust approach to project management planning. Outline the main sections and typical content areas of a project plan, from start to completion that could be used by GAF. (25) Revision Notes Click or tap here to enter text. Q2: March Explain the project planning tools and techniques that could be used by 2014 Garment Retailers – to reduce potential global supply chain risk (25) 5 Case studies for questions are available in the resources section at aba-procurement.com Revision Notes Click or tap here to enter text. Q2: May 2014 The case study indicates that to address the increasing risk of fraud one response that some larger organisations have adopted is set up specific projects. Explain how an organisation could apply each of the main stages of a project life cycle model, when using a project based approach, to address the risks posed by fraud. (25) Revision Notes Click or tap here to enter text. Q2: July 2014 Evaluate the contribution that effective project planning could have made to managing risk within Supra’s Enterprise Resource Planning (ERP) project (25) Revision Notes Click or tap here to enter text. Q2: Explain how an analysis of the balance cost, quality and time in 2009 might November have helped Kiwi-Rail to mitigate the risks of this project. (25) 2014 Revision Notes Click or tap here to enter text. Q2: January 2015 Discuss FIVE features of effective project management that NDA should take into account in order to ensure that the overall project is successful and that the risks are mitigated (25) Revision Notes Click or tap here to enter text. Q2: March 2015 A) Analyse how the use of a robust project planning approach could contribute to the improved management of risks in the development and procurement of the journey planner system (15) B) Outline FIVE key activities that would need to be sequenced within the overall project plan. (10) Revision Notes Click or tap here to enter text. 6 Case studies for questions are available in the resources section at aba-procurement.com Q2: May 2015 The project to outsource low value transactions and invoice processing to a third party organisation will require a formal project plan if Keeling is to gain the support of the board of management. Explain the main elements of the formal project plan that would be required to set up and control this project. (25) Revision Notes Click or tap here to enter text. Q2: July 2015 Explain the main stages of a project lifecycle model that Tesco should consider when planning and managing the project to overhaul its food supply chain. (25) Revision Notes Click or tap here to enter text. Q2: November 2015 A) For the project outlined in the case study, analyse the balance between the objectives of cost, quality and time. (15) B) Outline the potential advantages and disadvantages for Davies Engineering of outsourcing the development of the new risk management system to a specialist external contractor (10) Revision Notes Click or tap here to enter text. Q2: January 2016 Suggest FIVE aspects of project management and control that TfL should address with its new contractor (Thales) in order to mitigate risks in the resignalling project. (25) Revision Notes Click or tap here to enter text. Q2: March (a) Discuss how AET might use effective project planning when managing risks in its supply chains. 2016 (15) (b) Produce a Gantt chart based on the key project activity dates in the case study. (10) Revision Notes Click or tap here to enter text. Q2: May 2016 The case states that a shift from functional departments to a more process management approach would take a long time to implement and that a project approach would be desirable. 7 Case studies for questions are available in the resources section at aba-procurement.com Explain FIVE performance review mechanisms that Craig might establish as a key part of managing the project. (25) Revision Notes Click or tap here to enter text. Q2: July Discuss FIVE project management risks that Thomas might encounter when undertaking the cross-functional project between SMC and ZE before 2016 the contract for engines is awarded. (25) Revision Notes Click or tap here to enter text. Q2: (a) ACM’s project to source suitable alternative providers and sources of glass is clearly complex. Analyse how the interrelationship between the November three key project management objectives of cost, quality and time may 2016 impact on the success or failure of ACM’s sourcing project. (15) (b) Discuss, for any TWO stages of a project lifecycle model, the activities that might be undertaken by ACM. (10) Revision Notes Click or tap here to enter text. CIPS Exam Sample Questions – Learning Objective 3 Exam Question 3 Q3: July 2013 Propose a business continuity plan that might be used to manage ONE of the operational risks identified in your answer to Question1 (25) Revision Notes Click or tap here to enter text. Q3: There are many potential risks for GCRS throughout this project November Outline a contingency or continuity planning process and suggest how this 2013 could be applied to overcome these risks. (25) Revision Notes Click or tap here to enter text. Q3: January 2014 Discuss the benefits to GAF, and each of its key stakeholder groups, of using an independent third party audit. (25) Revision Notes 8 Case studies for questions are available in the resources section at aba-procurement.com Click or tap here to enter text. Q3: March From the case study, senior representatives from the United Nations and the 2014 Ethical Trading Initiative have cast doubt on the use of third party supply chain audits. Analyse the role and potential disadvantages of using third party auditors within the global garments sector (25) Revision Notes Click or tap here to enter text. Q3: May 2014 A) Explain THREE different contractual provisions that a procurement function could use to manage the risk of fraud in the supply chain (15) B) Discuss the key stages in business continuity planning in the context of risk management (10) Revision Notes Click or tap here to enter text. Q3: July 2014 Explain the issues that Supra might need to address through its contractual arrangements in order to manage supply chain risk when dealing with the new South American suppliers (25) Revision Notes Click or tap here to enter text. Q3: Explain TWO contractual aspects that Kiwi-Rail might have included in its November contract with Dalian Locomotive and Rolling Stock Co Ltd in order to 2014 minimise the potential risks associated with the supply of the locomotives (25) Revision Notes Click or tap here to enter text. Q3: January 2015 A) Samir has established that some of the suppliers did not have adequate insurance protection. Discuss FOUR benefits for NDA of ensuring that all external suppliers have appropriate insurance policies in place to protect against risk. (16) B) Explain how an indemnity clause in contracts with external suppliers would provide protection to NDA and reduce its liability for expensive compensation payments. (9) 9 Case studies for questions are available in the resources section at aba-procurement.com Revision Notes Click or tap here to enter text. Q3: March Discuss the benefits to the City Council of outsourcing, to an independent 2015 third party specialist consulting company, the provision of technical advice and the preparation of the final technical specifications for the new journey planner system. (25) Revision Notes Click or tap here to enter text. Q3: May 2015 Explain the main elements that should be included in a business continuity plan to be used by SCS in the event that the outsourced service fails to perform for any reason. (25) Revision Notes Click or tap here to enter text. Q3: July 2015 Despite careful planning and processes to reduce risks in a complex supply chain such as for food, there is always the possibility of other serious problems arising. Organisations need to prepare contingency plans to allow them to address these supply chain risks. Outline the main stages of a contingency plan that an organisation may develop to reduce its supply chain risk. (25) Revision Notes Click or tap here to enter text. Q3: November 2015 A) The supply chain risks identified at Davies Engineering could be managed by ensuring effective contract terms and provisions with its supplies. Examine THREE contractual provisions that would be incorporated into supplier agreements by Davies Engineering to reduce risks. (15) B) Explain how Davies Engineering might use insurance to mitigate the risks identified in the case study. (10) Revision Notes Click or tap here to enter text. 10 Case studies for questions are available in the resources section at aba-procurement.com Q3: January 2016 Outline FIVE contract provisions that TfL might incorporate into its new contract with Thales in order to mitigate the risks experienced in the previous contract with Bombardier. (25) Revision Notes Click or tap here to enter text. Q3: March Examine THREE risk management services that the local risk management consultancy in the new 2016 market might provide to AET. (25) Revision Notes Click or tap here to enter text. Q3: May 2016 (a) Outline a typical risk factor that GTC PC Division might consider, as part of managing its complex global supply chain, in each of the following categories: (i) compliance risks (ii) legal risks (iii) reputational risks. (15 marks) (b) The case states that GTC PC Division is considering the use of a force majeure clause in future contracts. Explain the meaning of a force majeure clause and the circumstances where it might be triggered. (10 marks) Revision Notes Click or tap here to enter text. Q3: July 2016 (a) Explain FOUR stages of a contingency planning process that Thomas should go through, when preparing the ‘contingency plan’ required by SMC’s board of directors. (16) (b) Discuss THREE benefits to SMC of having a contingency plan in place. (9) Revision Notes Click or tap here to enter text. Q3: The case study states that ACM’s standard purchase orders lack detailed clauses for managing risks. Outline FIVE key contractual November provisions that could be included to make ACM’s purchase order 2016 terms and conditions more robust, drawing on appropriate material from the case study. (25) Revision Notes Click or tap here to enter text. CIPS Exam Sample Questions – Learning Objective 4 11 Case studies for questions are available in the resources section at aba-procurement.com Exam Question 4 Q4: July 2013 The case study indicates there is a ‘massive failure’ of supermarket retailers to monitor and mitigate risks with their meat suppliers. One mechanism that might help is the use of a risk register. A) Explain the main sections that would be included in a risk register (9) B) Discuss how the supermarkets might engage a range of key stakeholder in undertaking risk assessments (16) Revision Notes Click or tap here to enter text. Q4: November 2013 A) Discuss FOUR potential risks that could be included in the risk register to be presented to the board of management at GCRS. (16) B) Discuss the use of a probability / impact matrix to manage THREE of the risks identified in your answer to Q4A (9) Revision Notes Click or tap here to enter text. Q4: January 2014 Explain a rang risk assessment techniques that could be used by GAF to evaluate the risks present in its supply chain (25) Revision Notes Click or tap here to enter text. Q4: March The complexity of garment retailers global supply chains, as outlined in the 2014 case study, poses potential risks for procurement managers and their organisations Identify the groups of stakeholders in the global garment supply chain and analyse their potential contribution in establishing an effective risk management strategy to protect against such risks (25) Revision Notes Click or tap here to enter text. Q4: May 2014 The case study implies that better purchasing organisations purchasing organisations prepare for fraud through early risk assessment Propose a range of risk assessment tools or techniques that could be used to reduce the risk of supply chain fraud. (25) 12 Case studies for questions are available in the resources section at aba-procurement.com Revision Notes Click or tap here to enter text. Q4: July 2014 Evaluate how business continuity planning might be used to mitigate risk for Supra’s supply chain operations (25) Revision Notes Click or tap here to enter text. Q4: Explain a risk management process that could be applied by Kiwi-Rail to November reduce future risks within its supply chain (25) 2014 Revision Notes Click or tap here to enter text. Q4: January 2015 The case study states that a recent audit was critical of the lack of robust plans to assess and manage risks at NDA. Propose FIVE methodologies that the NDA team might use to assess the probability and impact of risks facing NDA (25) Revision Notes Click or tap here to enter text. Q4: March Propose and apply TWO risk assessment tools or techniques that could be 2015 used to assess the vulnerabilities or risks for the Council (25) Revision Notes Click or tap here to enter text. Q4: May 2015 A) Propose TWO suitable risk assessment mechanisms that could be applied by SCS when planning its outsourcing project (16) B) Examine the role of international standards in the management of risk (9) Revision Notes Click or tap here to enter text. Q4: July 2015 A) It is suggested by David Read, Chief Executive of Prestige Purchasing, that suppliers should be profiled on the basis of both risk and impact. Explain how such a profile can be developed. (10) B) In developing a risk management strategy, retailers in the food supply chain will need to involve suppliers and engage them in the 13 Case studies for questions are available in the resources section at aba-procurement.com risk management process. Outline THREE ways in which this engagement can be achieved. (15) Revision Notes Click or tap here to enter text. Q4: November 2015 The customer has offered to allow Ian Shotton access to its own risk management system, including detailed processes and templates. Outline how each of the following may be used within a risk management system: i) Risk probability and impact assessments (matrices) ii) Risk registers iii) Vulnerability assessments iv) Decision tree analysis v) Probability theory (or statistical evidence for risk probability) Revision Notes Click or tap here to enter text. Q4: January 2016 A) Explain why it is important for TfL to develop a risk management culture when considering major infrastructure projects. (10) B) Suggest the main elements that TfL might include in its risk management strategy in order to reduce its supply chain vulnerability. (15) Revision Notes Click or tap here to enter text. Q4: March Explain a typical risk management process, using examples of potential risks for AET to support your answer. (25) 2016 Revision Notes Click or tap here to enter text. Q4: May 2016 (a) Explain why GTC PC Division should do a vulnerability assessment of its supply chain risks, and which areas of vulnerability the assessment might identify. (17) (b) Discuss the FOUR stages of a typical vulnerability assessment that GTC PC Division would apply to its complex supply chain. (8) Revision Notes Click or tap here to enter text. Q4: July 2016 (a) Explain how systems to assess vulnerabilities and risks will help to manage risks in SMC’s supply chain. (10) 14 Case studies for questions are available in the resources section at aba-procurement.com (b) Suggest THREE ways in which SMC’s procurement function can contribute to the mitigation of supply chain risk. (15) Revision Notes Click or tap here to enter text. Q4: ACM should develop a business continuity plan to protect itself in the event that PG defaults on its contractual obligations and fails to supply. November Explain the typical stages which might feature in ACM’s business 2016 continuity planning process. (25) Revision Notes Click or tap here to enter text. 15 Case studies for questions are available in the resources section at aba-procurement.com 16 Case studies for questions are available in the resources section at aba-procurement.com 17 Case studies for questions are available in the resources section at aba-procurement.com
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