International Market Profile ITALY International Market Profile ITALY MARKET OVERVIEW Apporximately 20% of Italians travelling for leisure to Australia would include South Australia in their itinerary. South Australia is well served by the resilient honeymoon market. Honeymoons are most often paid for by family and friends and are booked via the travel trade. The honeymoon period is generally from June through to October. However, December is also a peak month. Youth travellers and those visiting on a Working Holiday Visa have a high length of stay and dispersal to the regions. KEY SOUTH AUSTRALIAN OVERNIGHT DESTINATIONS FAST FACTS AND FIGURES Data is based on a 3 year annual average for the years ending Dec 2014 to Dec 2016 for all purpose visitors. Holiday VFR Business Other Total 9,000 1,000 - 1,000 11,000 Visits (AUS) 43,000 21,000 10,000 21,000 71,000 Nights (SA) 75,000 30,000 2,000 91,000 198,000 2,523,000 579,000 145,000 1,610,000 4,857,000 8 30 - 91 18 59 28 15 77 68 Nights (AUS) ALOS - Nights (SA) ALOS - Nights (AUS) Expenditure 90% • Adelaide 0 40 60 80 100 Percentage LENGTH OF STAY IN SOUTH AUSTRALIA BY AGE GROUP }} Kangaroo Island’s diverse and abundant nature and wildlife. }} Authentic outback and wilderness experiences of the Flinders Ranges, often discovered on self-drive journeys. }} South Australia is a perfect self-drive destination as indicated through visitation on the Limestone Coast as part of the Southern Ocean Drive (Melbourne to Adelaide). KEY THEMES }} Adult couples from 20-35, covering the two major demographics being honeymooners and youth market on Working Holiday Visas. }} Nature and wildlife }} Coastal }} Outback }} Self-drive }} Soft adventure }} Luxury MARKET INSIGHTS }} T raditional trade partners are still the main driver for bookings in the Italian market due to the strong honeymoon sector and first time visitor focus. }} The majority of honeymooners will book through a specialist Australian tour operator so engaging and working with these partners is a high priority in Italy. }} The South Australian Tourism Commission runs a public relations strategy including social media engagement to drive demand and support the industry simultaneously. }} Consumer laws are very strict in Europe, so please remember this when you prepare product descriptions for wholesalers. What you deliver has to match what was offered. If you make changes to product that has already been brochured, let the wholesaler and their inbound tour operator know as soon as possible. }} Italians like to eat late and like to spend time at the dinner table. 49 days • 15-24 yrs SA Target Audience Age group 20 days • 25-34 yrs 13 days • 35-44 yrs 11 days • 45-54 yrs 7 days • 55-64 yrs 5 days • 65+ yrs 0 10 20 30 40 Days Average length of stay is influenced by longer staying education and VFR sectors. SEASONALITY 14% 12% 10% Visitors TARGET MARKET PROFILE }} Airlines which provide direct access to Adelaide with one stopover include Emirates, Qatar Airways, Singapore Airlines, Cathay Pacific. 20 $14,000,000 APPEALING EXPERIENCES AIR ACCESS 1% • Barossa 2% • Adelaide Hills 2% • Riverland 5% • Eyre Peninsula 6% • Fleurieu Peninsula 7% • Flinders Ranges & Outback 15% • Limestone Coast 48% • Kangaroo Island Visits Italy Visits (SA) Kangaroo Island is the hero experience for South Australia. Consumers see it as one of the must-visit destinations in Australia and for most Italians it is their reason for visiting South Australia. 8% 6% 4% 2% 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Month of arrival in South Australia 50 International Market Profile ITALY VISITOR AGE PROFILE d c ACCOMMODATION USED e f a f 10% • 15-24 yrs 44% • 25-34 yrs 18% • 35-44 yrs 12% • 45-54 yrs 11% • 55-64 yrs 5% • 65+ yrs PACKAGE TOURS b b b a 27% • Rented house/apartment/ unit/flat b 24% • Home of friend/relative c 11% • Hotel/resort/motel/motor inn d 11% • Backpacker/hostel e 10% • Homestay f 6% • Caravan/camping g 10% • Other a b c d 33% • Unaccompanied 54% • Adult couple 7% • Family group 5% • With friends/relatives FIRST OR RETURN VISIT b a a d c SA Target Audience c d a e b a b c d e f g TRAVEL PARTY DESCRIPTIONS a a 59% • Non package tour b 41% • Package tour a 77% • First visit b 23% • Return visit This data includes Education and VFR purpose sectors. KEY DISTRIBUTION PARTNERS Key Wholesale Partners Inbound Representative Company in Australia Top Travel Websites Discover Australia Viaggidea Go Australia Naar Amo il Mondo Alidays Cividin Viaggi Australian Travel Hotelplan Gastaldi Holidays AOT AOT Pan Pacific AOT AOT ATS FINESSE AOT AOT AOT Booking Anecdotal feedback from the key distribution partners above show that 85% of their bookings to Australia include South Australia, in particular Adelaide and Kangaroo Island. Expedia Edreams TripAdvisor Easyjet Ryanair Paesionline Lonelyplanet SOCIAL MEDIA Find our Facebook Page at SeeSouthAustralia. Regional specific pages can be accessed via the SeeSouthAustralia homepage. Source: International Visitor Survey, Tourism Research Australia, Canberra | Department of Immigration and Citizenship (DIAC) | VFR = Visiting Friends and Relatives, ALOS = Average Length Of Stay (Nights) Definition of Package Tour: Where the international airfares plus some other travel component (transport, accommodation, tour) are paid for before arrival in Australia. Disclaimer: This summary has been prepared by the South Australian Tourism Commission (SATC) in good faith. While every care has been taken in preparing the information, the SATC does not represent or warrant that it is correct, complete or suitable for the purposes for which you wish to use it. By using this information you acknowledge that it is provided by SATC without any responsibility on behalf of the SATC and agree to release and indemnify the SATC for any loss or damage that you or any third party may suffer as a result of your reliance on this information. Produced by the South Australian Tourism Commission April 2017. CONTACTS Marketing Distribution Martin Kaesler, [email protected] Business Manager International Marketing, Adelaide [email protected]
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