段人鳯 文藻外語大學英文系 專案助理教授 1 演講大綱 面試前 面試時 面試後 2 面試前 申請資料(求職信/自傳、履歷表…等) 衣著 公事包/手提包必備 演練 http://www.youtern.com/thesavvyintern/index.php/2016/02/05/the-best-job-interviewpreparation-tips-infographic/?utm_medium=twitter&utm_source=twitterfeed 3 申請資料(求職信/自傳、履歷 表 求職信 (cover letter)/自傳 (statement of purpose) 履歷表 (curriculum vitae, CV) 先研究要求職的公司 撰寫求職信/自傳時,將自己學歷、過往經 驗和人格特質,與公司徵才條件連結 其他備審資料,如證照、作品集…等 https://www.pinterest.com/pin/Aax1ui1fLbPNQz6w5gWFawE9bOf0dsh3Dfkn2Uq0Z2egh3VM3xVA2M/ 4 衣著 Source: https://www.pinterest.com/pin/Aax1ui1fLbPNQz6w5gWFawE9bOf0dsh3Dfkn2Uq0Z2egh3VM3xVA2M/ 5 公事包/手提包必備 求職信和履歷表 筆 筆記本 推薦信或推薦者名單 對該公司的問題 該公司的地址、電話 口腔芳香錠 文件夾 Source: www.snagajob.com/job-interview/what-to-bring-to-interview/ 6 演練 「熟能生巧」 演練如何回答可能的問題(自然) 若為視訊面試,請務必事前準備 提醒自己有自信(視線接觸、小動作) 面帶微笑有精神 https://www.pinterest.com/pin/Aax1ui1fLbPNQz6w5gWFawE9bOf0dsh3Dfkn2Uq0Z2egh3VM3xVA2M/ 7 面試時 面試問題 面試型態 個人面試 團體面試 要聆聽其他受試者的答題內容 同一組的最佳人選 8 面試時的重點 9 問題集錦 自我介紹 過往經歷 人際互動 公司相關/未來期許 10 自我介紹 Can you tell me (a little) about yourself? 2. What are your strengths? What is your greatest strength? 3. What do you consider to be your weaknesses? 4. How do you deal with pressure or stressful situations? 1. 11 過往經歷 What is your greatest professional achievement? 2. Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it. 3. Why did you leave your previous job? 1. 12 人際互動 1. How/What would you boss and co-workers describe you? https://www.pinterest.com/pin/Aax1ui1fLbPNQz6w5gWFawE9bOf0dsh3Dfkn2Uq0Z2egh3VM3xVA2M/ 13 公司相關/未來期許 1. 2. 3. 4. 5. Why are you attracted to ____ career? What do you know about our company? Why are you interested in this job? Why should we hire you? Where do you see yourself in five years? 14 Can you tell me (a little) about yourself? Confine your answer to work related stuff. Never go much into the personal details unless the panel asks you. https://www.pinterest.com/pin/129971139229220873/ 15 Suggested response First of all, I would like to thank you for having me. I am ___ rather than My name is ___. I will graduate from National Sun Yat-sen University in _____. I am a(n) ___ major or I major in ___. I can use three words to describe myself: _____, _____, and _____. (將這三個字與自己過往工作/學習經驗 連結) 16 What are your strengths (strong points)? Try to list out all your strengths. Be prepared with instances that reflects your strengths. 17 Suggested response I am _____ (a positive adjective). I am happy to take on numerous responsibilities at any time. I always try mu best to complete all tasks up to standard, and I am friendly and willing to help. 18 What do you consider to be your weaknesses? Avoid listing out all your personality disorders straightaway. Stay composed and quote weakness that are strengths in disguise. 19 Sample response I am very serious about my work, and it means I always put pressure, pressure to work on time, on my workmates and colleagues, which some people might think is a weakness. Mediocre response Maybe sometimes I lack confidence. When I need to make a decision I need to get support from others. 20 How do you deal with pressure or stressful situations? Provide a reply which shows that you are a positive/energetic person. Avoid words which may represent you as an emotional person. 21 Suggested response I go jogging/go to the gym to get rid of my pressure. I won’t let pressure bother me. 22 What is your greatest (professional) achievement? Provide an impressive thing you did during your part- time job/internship/extracurricular activities. Relate the achievement to the requirements of the job. 23 Suggested response My greatest achievement occurred when I was working as an assistant/intern at _____.... I was working on a project which _____/I made _____/I designed _____. 24 Sample response I have several notable accomplishments in both my education and my work experience. Probably the most notable accomplishment was delivery of the mobile apps project during my internship this past summer. I joined the tech development team at a time when they were in the process of losing a team member due to relocation. That team member was the lead for the iOS version of the mobile app under development. Since I had already developed two iOS apps and no one else on the team had worked with iOS, I was asked to take the lead for the iOS development and deployment, effectively half of the project. This was outside the original scope of my internship, but definitely mission critical. I was able to deliver the app on time before completion of my internship and have deployed it to the iTunes store. It has already received over 100 positive reviews from customers. Would you like to see it?" https://collegegrad.com/tough-interview-questions/what-is-your-greatest-accomplishment 25 A challenge/conflict you’ve faced at work, and your resolution Illustrate a significant challenge/conflict that best demonstrates how you work and that had a positive, tangible outcome. (Challenges/conflict might include business problems, a difficult objective, key people who stood in your way or lack of resources.) 26 Suggested response The challenge occurred when I was working _____. (Use no more than three sentences to describe the issue.) What I did was, first _____, second _____, and then _____ (the key actions). https://www.monster.com/career-advice/article/conflict-resolution-questions 27 Why did you leave your previous job? Give out a positive reply. It is suggested to confine your words to avail better opportunities. Avoid any sort of negative things. 28 Suggested response I think it is time for me to move on. I appreciate it that my current/previous company (has) provided me with a platform that (has) flourished me with competence/helped me improving skills in the field of ____. I am in pursuit of higher achievement in the field of _____. 29 What would your boss and coworkers describe you? Just come out with regular compliments you used to receive from your colleagues and take care that you don’t sound too exaggerating. 30 Sample response My direct supervisor described me as someone who takes initiative and doesn’t shy away from hard problems. My role involves _____. Rather than punting the problem back to the team, I always try to do what I can first. I know s/he appreciates that about me. If you were to ask my teachers/colleagues, I’m confident they’d describe me as logical, organized, and meticulous. I did _____. https://www.themuse.com/advice/3-strategies-for-answering-how-would-your-boss-or-coworkersdescribe-you 31 Where do you see yourself in five years? Line your answer up with the company’s long term goals 32 Suggested response I would like to see me grow with the company. I think that in five years’ time I would like to be the _____ (a higher position). That is my goal. 33 Sample response 1 From the moment I read the job description for this position I was really excited about your company’s role in the industry, and for this reason, I am thrilled at the possibility of working with you for a long time. I’m very passionate about outreach and I’m looking forward to the opportunity to be heavily involved in this area. While my main focus moving forward will be on the position we are discussing today, I’m hopeful that I’ll be able to grow within this position to take on more and be a part of new and exciting projects in the industry. https://theinterviewguys.com/where-do-you-see-yourself-in-5-years/ 34 Sample response 2 I’m glad you asked! One of the reasons that I applied to this company was because of your company’s reputation for helping with its employee’s career growth as well as providing advancement opportunities. Long term commitment from an employer is important to me because it creates a sense of belonging and really brings out my desire to “go to battle” for the company. I’m really driven to achieve both mine and the company’s goals, and it is my belief that this stability will allow me to do so as I grow within this role. Five years down the road I see myself growing into a supervisor or manager where I’ll be able to use my skills to support and influence others. https://theinterviewguys.com/where-do-you-see-yourself-in-5-years/ 35 What do you know about our company? Demonstrate a knowledge of the company and industry, which means you must do your homework so that you can identify specific reasons for wanting to work for the firm. You may want to Candidate A is good at _____, and Candidate B is strong in _____.include the following items in your response: Company general reputation Reputation of key leaders Admiration of products/services Admiration of other company initiatives (marketing campaign, community involvement, training programs) Company awards Company management philosophy Company values Company positioning in market Company growth/success https://biginterview.com/blog/2013/03/why-do-you-want-to-work-here.html 36 Suggested response Your company has a good reputation in the industry of _____. I read the interview of your CEO in the magazine _____, which was impressive. He said the goal of the company is _____, and that is what I want to do. Your products are fabulous. I have one of your latest model of _____. Also, you are willing to help with your employee’s career growth as well as provide advancement opportunities. 37 Why are you interested in this industry? Demonstrate a knowledge of the industry, which should be related to your education and working experience/internship. 38 Suggested response I have chosen to graduate in _____ (field) mainly because I think that this course is quite _____ (e.g. practical). I also know that this industry has good prospects. I also want to choose some kind of career which is _____ oriented, which _____. I can learn _____. I think that’s very important. 39 Why should we hire you (compared with other candidates)? (Praise the strengths of other candidates, if that is a group interview.) Point out your strengths are what is required by the company. Focus on your uniqueness. 40 Suggested response 1 (Candidate A is good at _____, and Candidate B is strong in _____.) I think that my experience in the _____ industry and my ability to work autonomously make me a good match for this position. 41 Suggested response 2 You describe in the job listing that you are looking for a _____ with an abundance of _____ (personality traits). Having served as a _____ for the past two years, I have developed my ability to be extremely _____ (personality traits mentioned above). My experience _____ has taught me strategies for _____. I will bring not only experience, but creative problem-solving, to this position. https://www.thebalance.com/why-should-we-hire-you-best-answers-2061261 42 面試後 謝謝對方給予機會 注意自己的言行,直到離開公司所在區域後 43 Group work Work in a group of three. One interviewer, one interview and one secretary. Use the job advertisement on the right. 44 Group task Team up with two other classmates: A, B, C. A interviews B with the questions listed in the book. C (the secretary) times, takes notes and marks down what the problems there are in the interview. Time Interviewer Interviewee Secretary Remarks 5 minutes 1 2 3 5 minutes 2 3 1 5 minutes 3 1 2 The secretary times, takes notes and marks down the problems found in the interview. 45 References Koester, A., Pitt, A., Handford, M. and Lisboa, M. (2012) Business Advantage. Cambridge. http://www.youtern.com/thesavvyintern/index.php/2016/02/05/the-best-job-interview preparation-tips-infographic/?utm_medium=twitter&utm_source=twitterfeed https://www.pinterest.com/pin/Aax1ui1fLbPNQz6w5gWFawE9bOf0dsh3Dfkn2Uq0Z2egh3VM3xVA2M www.snagajob.com/job-interview/what-to-bring-to-interview/ https://www.pinterest.com/pin/129971139229220873/ https://collegegrad.com/tough-interview-questions/what-is-your-greatest-accomplishment https://www.monster.com/career-advice/article/conflict-resolution-questions https://www.thebalance.com/why-should-we-hire-you-best-answers-2061261 https://www.pinterest.com/pin/Aax1ui1fLbPNQz6w5gWFawE9bOf0dsh3Dfkn2Uq0Z2egh3VM3xVA2M/ https://youtu.be/S2SiD1By8yo https ://youtu.be/AqpCPwlwEz8 https://www.forbes.com/sites/lizryan/2014/12/06/what-to-bring-to-the-job-interview/#57a4212d582d 46
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