The Gumby Café is proud to announce the NEW Gumby Café card! The easiest way to pay in the café! The Gumby Café prepaid card provides quick checkout at the register and there is no need to carry cash or your credit/debit card. You can also manage your account yourself online. Frequently Asked Questions Where can I use my Gumby Café card? You can use your card to pay for purchases in the Gumby Café. At this time, it will not work for purchases in the Gumby Express in the Distribution Center North Oasis and it will not work in our vending machines. How do I register my Gumby Café Card? You can register your Gumby Café Card on the Eurest Zip thru web site at: thegumbycafe.zipthrucashless.com Even if you don’t plan to manage your card online, you should register your card in case it is lost so we can easily replace it. What is my account number? Your account number is the 12 digit number printed on the back of your Gumby Café card. We recommend you write your number here and keep this information in a file. Card Number: 26927_ _ _ _ _ _ _ What happens if my account number is not accepted on the website? Contact [email protected] for assistance. My card was replaced so I have a new number; what do I do? Please e-mail: [email protected] so we can arrange to move your account balance to your new card. Do I need to keep a minimum balance in my Gumby Café card account? There is no minimum required. How do I add money to my Gumby Café card? Simply register a credit or debit card online to add money to your Gumby Café card (see instructions on the next page). You can choose to manually reload your account or set it up to automatically reload a preset amount. You may also load your card at the cashier station in the Gumby Café using cash, or a credit or debit card. How long does it take for my account to update after adding money? The money is added to your account immediately. We recommend you confirm your account balance via the website. Is my credit card information secure on the Zip thru website? Absolutely! All credit card information retained on the website is encrypted with the latest technology. Once entered, your information is not viewable by anyone. In addition, the site utilizes Verisign® for all credit card transactions, a recognized standard processor for credit card authorizations over the Internet. In addition the website is protected by current SSL technology with up to date encryption features. What credit/debit cards are accepted? American Express, VISA, MasterCard (including MasterCard debit) and Discover. Are there any fees associated with my Gumby Café card account? There are no fees associated with any purchase, transaction or adding money to your account. Can I cancel my account or get a refund of my Gumby Café card balance? Absolutely! Please contact the café manager to arrange a refund. On notice they will be able to check your account balance, close your account and refund the remaining value. More Questions? Contact [email protected]. Setting Up Your Gumby Café Card Account Managing Your Gumby Café Card Account 1. Pick up your card in the Gumby Café then go to: Adding Money to Your Gumby Café Card http://thegumbycafe.zipthrucashless.com 2. Click Sign Up Now 3. Enter your First and Last Name Use these instructions for loading your card the first time and for reloading your card if you don’t set it up to automatically replenish. 1. 4. Enter your Email Address word; click Sign In 5. Enter a User Name for your account 2. 6. Enter a Password 3. 4. 5. 6. 7. Re-enter the Password to confirm 8. Click Next 9. Type in the Account Number on the back of your card (you should also write it on the front of this guide) 11. Select Automated Account Maintenance and choose one of the following: Click Place Order (on right hand side) Confirm Credit/Debit Card information Click Continue, then click Submit Order Click Sign Out Editing Your Account 1. Click My Account (upper right of home screen) 2. Click Edit Account and update the following screens as desired: No Thanks – you will receive no email notices of Enable Low Balance Notification – you will receive 12. Click Next 13. Setting up Payment Info: Automated Account Maintenance: Change account notification and automatic replenishment options; click Next Enable Auto-Replenishment – Automatically load funds into your account using your assigned credit or debit card when your account reaches the limit you set Contact Info: Update name and email from this screen; click Next an email notice when your account reaches the limit you set Click on the Dollar Amount you want to load on your card your balance At the home screen, type in your Username and Pass- Payment Info: Update credit or debit card; click Save Changing Your Password 1. 2. Click My Account and select Change Password Type in New Password twice; click Save See Your Account Activity Select Tender type Enter Credit Card number Select Expiration Month and Year 2. Click Next To Check your Account Balance 1. transactions 14. Review Terms and Conditions 15. Click “I accept these terms and ditions” 16. Click Register Click My Account and select Order History to see your con- 1. 2. You may also view or print receipts from this screen Click My Account Select Account Balance to see the current value on your card
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