Four strategies To develop and retain your talent cost-effectively By David Bischof (Senior Manager – Assessments at Deloitte Consulting) Trends essentially indicate the need for stronger leadership and management and the need for better ways to develop talent faster and more cost effectively. Results of the Talent Edge 2020, launched by Deloitte, indicate that respondents anticipate greater executive leadership shortages over the next several years than any other talent category in their companies. They also rank leadership as their most pressing talent concern. Trends essentially indicate the need for stronger leadership and management and the need for better ways to develop talent faster and more cost effectively. Here are four strategies to cost-effectively develop and retain talent in your organisation: 1. Skills audits Many organisations (particularly those in the public sector) are seeking to understand their own skill levels, status and gaps, so as to drive decision making at strategic and operational levels and to inform HR activities and development priorities. With growing pressure from the public for more efficient government spending, skills audits provide a great opportunity to improve resource utilisation. An effective skills audit can assist in the execution of the HR strategy with regard to targeted skills development, management reporting, succession and talent management, strategic workforce planning, sustainability and the optimal use of talent already in the organisation. 2. Identification of executive and leadership talent More and more organisations are now trying to gain a targeted view on talent at their leadership levels through innovative and scientific assessment methods. A robust, methodical, objective and well-validated assessment methodology at this level can provide deep insight into potential for succession planning, which is crucial at this level to grow an organisation in a highly competitive environment. A well-structured and effectively communicated talent management project can go a long way to retain talented individuals, as well as to effectively target development. Essential predictors of success at this level tend to include: •Behaviouralcompetencies–canindividualsactuallyperformtherequired competencies on the job? •Cognitivecapability–aretheyabletodealwiththecomplexityrequired,anddo they have the potential to deal with higher levels of complexity? •Personality–whatpersonalitystrengthswillenablethemtosucceed,andwhere do personality derailers exist? Assessment of these areas through a robust and comprehensive assessment centre can yield valuable information regarding the potential within a management pool that can be leveraged to the advantage of the organisation. Four strategies To develop and retain your talent cost-effectively 1 Organisations need to ensure that they assist and support leaders to acquire and apply skills “on the job” for maximum effect. 3. Development of executive and leadership talent Within the current fast-paced organisational environment, executives and leaders are finding it more difficult to dedicate meaningful time to development. This development is often not aligned to actual training needs. Targeted training based on the outcomes of an objective assessment of strengths and developments needs is critical to ensure that high-impact development takes place. Organisations need to ensure that they assist and support leaders to acquire and apply skills “on the job” for maximum effect. There is also a trend towards more web-based, innovative development initiatives, as opposed to classroom-based training. These types of engaging and blended learning platforms place the ball squarely in the court of leaders and executives to take accountability for targeting and managing their own training. 4. Online talent management Organisations are increasingly seeking innovative, cost-effective and efficient methods to identify talent within their organisations, particularly for entry level leadership positions where the biggest development gap in leadership tends to reside. Assessment and development methodologies are thus moving away from paper-based, resource-heavy and time-consuming standpoints, towards online-driven and resource-light arenas which are time and cost-conscious in their set-up and delivery. With the ever-changing organisational and talent management landscape, businesses need fast and innovative methods to make quick and effective talent-management decisions–andtoensurethattheyretaintherightpeopletoenablesuccess. Summary The focus for talent management is starting to show a rapid shift towards more integrated and online-driven assessment and development initiatives to identify and develop organisational skills and talent faster and more cost effectively. Furthermore, the focus seems to be on the identification and development of internal talent to respond effectively to shifting economic realities. The answer may be more obvious than you would think. 2 Thecorequestionthatleadersinboththeprivatesectorandthepublicsectorneedtoask themselves is, “what is the financial, health and reputational risk to my organisation in running a skills-depleted business where the talent gap cannot be effectively addressed?” The answer may be more obvious than you would think. For a more detailed discussion relating to talent development and retention challenges withinyourorganisationandhowtoaddresstheseissues,contactDavidBischof (SeniorManager–AssessmentsatDeloitteConsulting)[email protected] or on +27 11 517 4011. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Pleaseseewww.deloitte.com/aboutforadetaileddescriptionofthelegalstructureofDeloitteTouche Tohmatsu Limited and its member firms. Deloitte provides audit, tax, consulting and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte bringsworld-classcapabilitiesandhigh-qualityservicetoclients,deliveringtheinsightstheyneedtoaddress their most complex business challenges. 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