NetConnect Germany uses inubit as central communication and process platform Networked Communication at the Market Partner Level Software Innovations Requirements checks during data transfer ▶ Human workflows for selective staff integration To handle the market communication in the context of market area cooperation, a universal communica- Results tion and process platform that enables all persons By choosing inubit, NCG has decided for a supplier that involved to collaborate across teams was to be intro- combines powerful technology with the flexibility required duced: for implementing projects for the energy market: ▶System connection of all partners spread across ▶ Handling the entire market communication of approx. the country, consolidation of their activities using 40,000 data records per day and roughly 520 distribu- workflows tion network operators on one platform ▶Standard software that can be adjusted to rapidly changing BNetzA (German Federal Network Agency) requirements and market conditions even after operation has commenced ▶ Easy extensibility for data volume increases of 10 percent per month and new BNetzA requirements ▶ Accelerated check processes and decreasing error rates during data transfer thanks to check routines and automatic error logs Approach For NCG, inubit offered a universal platform for handling all market communication that serves both the perspective of the person responsible for the market area as well as the market partners: ▶ All relevant market information available on one platform ▶ Automatic, qualified error logs that include relevance and schema checks as well as logical and semantic 2 | NetConnect Germany – Networked communication at the market partner level NetConnect Germany has chosen inubit as the central Flexible adaptability of the software process platform for communication and data exchange Short implementation times, powerful integration and data with the market partners of its market area. The universal processing performance: These were the requirements platform connects all systems and consolidates the work according to which NCG chose inubit, which was the only processes of distributed teams. Automated error checks comprehensive process platform on the market that met all have significantly reduced the amount of manual work the requirements. and minimized the general error rate in data transfers. However, NCG and Bosch Software Innovations staff also The founding of NCG as the company responsible for facili- quickly got along on a personal level: Right from the start, tating extended market area cooperation has produced the there was a lively exchange to determine the requirements, by far largest natural gas market area in Germany. Together, prioritize them and implement them as quickly as possible. the transmission networks of all cooperation partners have NCG staff were also trained in the use of inubit to enable an overall length of about 14,800 kilometers and cover a them to modify the system themselves. “These days we market area extending from the North Sea to the Alps and make most adjustments ourselves. For larger scale projects, from the Oder river to the Rhine river. When the cooperati- however, we still stick to the process of elaborating and on started in 2008, about 10,000 data records were recei- implementing requirements together with Bosch Software ved from approx. 350 distribution network operators. The Innovations, which has turned out to be very pleasant and data volume has now increased to approximately 40,000 efficient for NCG staff,” reflects Barbara Schröder, who has data records from 520 distribution network operators, become an expert user of inubit. increasing by approximately 10 percent per month. Distributed information displayed in bundled form Powerful integration. Short implementation times. By using inubit as the central process platform, NCG staff In light of the growing market area, the correspondingly profit from the fact that they no longer have to search a rising data volume at NCG‘s virtual trading point and the number of sources for the required information. All the increasing complexity of communication relationships information is now formatted uniformly and can be found between the partners, the requirements for the commu- at one point. All relevant information for market partner nication platform to be introduced were clear: What was communication has been stored so that responses can be needed was a solution that integrates all the systems of generated directly from the platform whenever questions the cooperation partners spread across the whole country, arise in the context of routine monitoring. It is also pos- uses workflows to consolidate their activities on one plat- sible to branch directly from the application interface to form and thus enables collaboration between teams. sent and received messages and visualize their content on monitors. inubit thus provides NCG staff with the answer Such a communication platform should integrate all exis- to the question: Who has sent me what, with what content ting applications (for example, MTS.CM, GAS-X-Portal, and when? smarttech), be open for the integration of further systems, enable the exchange of all communication messages from Automatic qualified error logs distribution network operators to those responsible for Beyond consolidating the market partners on one platform, market areas as well as those responsible for settlement the BPM software also functions as a central monitoring area billing while controlling the entire process flow. portal to ensure smooth process flows and reduce the relatively high error rates in the transfer of data from the The special challenge in this project was the late implemen- market partners to NCG. To do so, automatically genera- tation of the regulatory requirements while under time ted, qualified error logs were introduced, which take into pressure due to the statutorily defined implementation account a relevance and schema check, a logical check and deadlines. Under these conditions it was absolutely neces- a semantic check. sary to introduce tried and tested standard software that is flexible enough to be adapted to quickly changing require- Such an error log has the advantage that incorrect messa- ments and market conditions. Since BNetzA requirements ges are highlighted in an automatically generated PDF file change constantly, NCG has to be able to adapt the soluti- and returned to the market partner, with the effect that on in use without too much effort even after operation has error-prone and time-consuming manual checks are no lon- commenced. ger required. Especially the checking of the grammar and content of messages proved to be a particular challenge that NCG and Bosch Software Innovations tackled together. NetConnect Germany – Networked communication at the market partner level | 3 Barbara Schröder, NetConnect Germany: “Workflow control makes work much easier for the users because they no longer have to collect the information required for processing the processes from a number of different sources. To achieve the highest level of automation possible, validation and plausibility check workflows have also been implemented. In addition, escalation mechanisms support punctual processing, especially for critical processes. They produced a set of rules that enables a high level of automation and significantly reduces NCG‘s work required of the contexts and responsibilities as well as the market area and to quickly familiarize themselves with the use of for verification in data management. the software. In the context of automatic processing, staff can actively in- Last but not least, the portal allows NCG to present itself tervene by using human workflows when necessary. Thanks to exact information about the source of the error, market partners can quickly track down specific errors in their own system and make appropriate changes. Most of the errors that occur during data transfer are thus eliminated step-by- as a competent entity responsible for the market area. In particular in presentations for visitors, the system interface enables a clear visualization of the process environment of the entity responsible for the market area. step. What‘s next? A look at future projects shows that NCG can Partner communication in one place are planning to make the monitoring function available for NCG has achieved a lot since cooperation started in 2008. The market area is growing continuously, the data volume is increasing by 10 percent a month, and there are always imagine many scenarios for using inubit: For example, they mobile devices such as the iPhone. In the context of a joint workshop in initial ideas and requirements for that were defined. new BNetzA requirements that must be met. “The creation of check routines in the context of daily data “With Bosch Software Innovations, we‘ve chosen a communication, the high level of automation and the possi- provider that combines powerful technology with the bility of quickly adapting the system are the main benefits flexibility in the implementation of projects that is of using inubit for NCG,” sums Andreas Manderfeld, Head required in the energy market.” of Data Management, Settlement Area Management and Quality Assurance, up. “By introducing the automatic error Andreas Manderfeld, Head of Data Management, log, we not only managed to reduce the amount of manual Settlement Area Management and Quality Assurance at work required, but also lowered the overall error rate to NetConnect Germany one percent – a level that enables an almost error-free data exchange.” In addition, inubit has facilitated the daily work of key users: Visualized workflows enable them to get an overview 4 | NetConnect Germany – Networked communication at the market partner level About NetConnect Germany NetConnect Germany is the company for executing the energy management and online provision of data, including extended market area cooperation between the grid com- billing and control energy data) are designed for grid opera- panies bayernets GmbH, Eni Gas Transport Deutschland tors as well as those responsible for settlement areas. S.p.A., Open Grid Europe GmbH, GRTgaz Deutschland GmbH, GVS Netz GmbH and Thyssengas GmbH for the entire market area of NetConnect Germany (NCG). The business areas of the company (settlement area management, operation of a virtual trading point, control Europe Americas Asia Bosch Software Innovations GmbH Bosch Software Innovations Corp. Bosch Software Innovations Schöneberger Ufer 89-91 161 N. Clark Street 10785 Berlin Suite 355010785 Berlin 11 Bishan Street 21 Germany Chicago, Illinois 60601/USA Singapore 573943 Tel. +49 30 72 61 12-0 Tel. +1 312 368-2500 Tel. +65 6571 2220 Fax +49 30 72 61 12-100 Fax +1 312 268-6286 Fax +65 6258 4671 [email protected] [email protected] [email protected] www.bosch-si.de www.bosch-si.com www.bosch-si.sg c/o Robert Bosch (SEA) Pte Ltd. Bosch Software Innovations GmbH, the Bosch Group’s software and systems house, designs, develops, and operates innovative software and system solutions that help our customers around the world both in the traditional enterprise environment and in the Internet of Things and Services. We place particular focus in this field on the topics of mobility, energy and building, manufacturing, and financial services. Whether in its special, targeted BPM+ and IoTS editions or as flexible standalone products, our software suite is the perfect foundation not only for projects relating to the Internet of Things and Services but also for projects in the fields of Business Process Management (BPM) and Business Rules Management (BRM). With some 550 associates worldwide, Bosch Software Innovations has locations in Germany (Immenstaad, Waiblingen, and Berlin), Singapore, China (Shanghai), Australia (Melbourne), and the United States (Chicago, Palo Alto, and Vienna). Additional information is avaiable online at www.bosch-si.com Additional information is available online at www.bosch.com and www.bosch-press.com 04/2013 RE The Bosch Group is a leading global supplier of technology and services, active in the fields of automotive technology, energy and building technology, industrial technology, and consumer goods. According to preliminary figures, more than 306,000 associates generated sales of 52.3 billion euros in 2012. The Bosch Group comprises Robert Bosch GmbH and its more than 350 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth. Bosch spent some 4.5 billion euros for research and development in 2012, and applied for over 4,700 patents worldwide. The Bosch Group’s products and services are designed to fascinate, and to improve the quality of life by providing solutions which are both innovative and beneficial. In this way, the company offers technology worldwide that is “Invented for life.”
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