Vision and Scope Datacenter & Cloud Consolidation and Migration i Table of Contents 1 Introduction ............................................................................................................................................ 3 2 Opportunity Statement....................................................................................................................... 4 2.1 3 Business Opportunity .................................................................................................................................. 5 Project Vision and Scope ................................................................................................................... 6 3.1 Vision Statement ........................................................................................................................................... 6 3.2 Benefit Analysis.............................................................................................................................................. 7 3.3 Scenario Value Proposition ....................................................................................................................... 7 3.4 Technologies .................................................................................................................................................. 8 3.5 Special Hardware Requirements ............................................................................................................. 8 3.6 Requirements ................................................................................................................................................. 8 3.6.1 Business Requirements ........................................................................................................... 9 3.6.2 Functional Requirements ....................................................................................................... 9 3.6.3 Operational Requirements ..................................................................................................... 9 3.6.4 Technical Requirements ......................................................................................................... 9 3.7 Scope of Project ......................................................................................................................................... 10 3.7.1 Areas within the Scope ........................................................................................................ 11 3.7.2 Service Areas Out of Scope ................................................................................................ 12 3.8 Constraints ................................................................................................................................................... 12 3.9 Acceptance Criteria ................................................................................................................................... 13 4 Project Structure ................................................................................................................................. 14 5 Project Risks and Mitigations ......................................................................................................... 17 ii 1 Introduction Update [Customer] in Doc Properties has selected the Datacenter Consolidation and Migration Offering for optimizing its data centers. The purpose of this engagement is to: Discover and assess the existing VMware and Hyper-V environments to determine the recommended scenario and approach for migration. Provide a pilot migration of up to 20 virtual workloads to the Hyper-V or Microsoft Azure Infrastructure-as-a-Service (IaaS), depending on the scenario. Provide a full migration plan and (optionally) additional resources to perform the migrations. The purpose of this document is to provide a sufficient level of detail about each component of the Solution. This document is an outcome of the Solution Alignment Workshop meeting where all requirements (business, functional, technical, and operational) are shared and discussed. 3 2 Opportunity Statement Guidelines for a problem statement: • Provide a background of the client and their reason for undertaking this project • Establish the motivation for the project (purpose) • Stay at a high level and use business language (guidelines) The problem statement should include information on the high cost of maintaining VMware licenses or why the customer wants to migrate to the Hyper-V platform. It should include information on the lack of a comprehensive application and systems management Solution in the VMware stack. An example has been provided below: At a high level, Update [Customer] in Doc Properties has three goals for the project: Reduce IT costs by using a hypervisor that does not have variable costs that charges based on virtual machine usage Migrate its server machines with zero impact to its current IT staff Assess and consolidate the number of hosts used to run the server machines to reduce operational costs From the Solution Alignment Workshop, the following challenges have been identified with the current environment at Update [Customer] in Doc Properties: The rising cost of running VMware in their environment has forced Update [Customer] in Doc Properties to move to a more cost effective platform. The lack of a comprehensive systems management Solution to monitor, predict, and automate the overall health of the IT environment is a gap in the current IT operations. Less infrastructure to manage means more focus on the business and lower overall IT costs. 4 2.1 Business Opportunity <Describe the customer’s current situation that creates the need for the project. You may include a statement of the customer’s opportunity and the impact of capitalizing on that opportunity (infrastructure services innovation, maturity enhancement, cost avoidance, operational streamlining, and using knowledge). You may also include a statement of the customer’s problem and the impact of solving the problem (IT and business units partnership, cost reduction, and alignment of strategy and technology). You should include a statement that connects the customer’s opportunity or problem to the relevant business strategy and drivers. The opportunity statement is written concisely using business language. Justification: The opportunity statement demonstrates that Microsoft understands the customer’s situation, and it provides the project team and other readers with the strategic context for the remaining sections.>Purpose: establish the motivation for the project. An example has been provided below: The Datacenter Consolidation and Migration Offering provides a highly automated and low-risk path to migrating server machines to Windows Server Hyper-V and/or Microsoft Azure. 5 3 Project Vision and Scope 3.1 Vision Statement <Guidelines for a vision statement: • Purpose: establish the long-term vision and provide design-making content. Provide unbounded sustaining motivation. • Guidelines: balance all of the interests to arrive at a single vision statement. Bring to light any enterprise architecture implications early. Clearly and concisely, describe the future, desired state of the customer’s environment when the project is complete. This can be a restatement of the opportunity; however, it is written as if the future state has already been achieved. This statement provides a context for decision-making. It should be motivational to the project team and to the customer.> The Datacenter Consolidation and Migration Offering is an engagement that utilizes technologies such as Windows Server 2012 R2 Hyper-V, Microsoft Azure, and one or more migration Solutions. This project is divided in three engagement phases: 1. Discovery and Assessment: The first phase is Discovery and Assessment of the current server machines to be migrated. 2. Migration Proof of Concept (POC): The second phase is a Migration Proof of Concept (POC) to demonstrate the migration solution as well as to air in planning a full migration. 3. Full Migration: The third phase full migration of server machines to Windows Server Hyper-V and/or Microsoft Azure IaaS. During the Discovery and Assessment server machines are discovered and assessed for potential suitability for the target platform in mind. During the POC, the consultant provides a demonstration of the migration process, how it works, and how it might fit into the customer’s environment. This provides the customer with an evaluation of the process and a view of its risk. The objectives of the POC are to: Set up and configure the migration toolkit to migrate server machines from AWS/VMware to Windows Server Hyper-V and/or Microsoft Azure (if required). Provide a showcase of the process and demonstrate both the automation and risk-free nature of the process. 6 <Modify the Proof of Concept below according to the requirements of the engagement. Some optional items have been included, but they can be removed or changed depending on the customer’s needs.> The POC will be based on and demonstrate the following products and technologies: Windows Server 2012 R2 with Hyper-V Microsoft Azure IaaS (if required) During the third phase, we will implement a full migration of server machines. The consultant will collaborate with Global Delivery or other additional migration resources, if applicable, to support them in performing the migrations for the customer at a lower cost. Global Delivery will also perform the necessary pre- and post-migration validation tasks to ensure consistency and validity of the process. 3.2 Benefit Analysis <Describe how the customer will gain value from the proposed Solution. Connect the business goals and objectives to the specific performance expectations to be realized from the project. These performance expectations should be expressed numerically. Justification: benefits analysis demonstrates that Microsoft sufficiently understands the customer’s situation. It also defines the customer’s business needs that may provide vital information for making Solution and technology recommendations.> Customize or insert benefits as appropriate (example provided below): By migrating its server machines to the Windows Server Hyper-V and/or Microsoft Azure platform, Update [Customer] in Doc Properties will like to gain the following benefits: Licensing and support cost savings of using the Hyper-V platform Increased usage of the System Center platform for monitoring and management <<add text>> 3.3 Scenario Value Proposition The migration toolkit helps an organization to migrate server machines from the VMware platform to the Hyper-V platform in a highly automated, low-risk way with the assistance of <Partner> Services and its Global Delivery components. The key scenarios that the migration toolkit supports are: Discovery and assessment of the existing VMware environment and the proposed Hyper-V or Microsoft Azure environment capacity—to support customers in making decisions on virtual machine retirement. 7 Resource optimization—to support customers’ understanding of the resource consumption of their server machines to allow for changes in resource consumption policies. Server conversion—to support customers in reducing the total number and cost of server ownership by maximizing hardware utilization, consolidating workloads, and reducing infrastructure management and facilities costs. Vendor and platform reduction—to support customers in reducing the different types and numbers of hypervisor providers. 3.4 Technologies The following technologies are associated with the Migration Toolkit: Windows Server 2012 R2 Microsoft Migration Accelerator (MA) (if used) MAT4MVMC / MVMC (if used) Double-Take Move (if used) MAT4SHIFT (if used) 3.5 Special Hardware Requirements The Hyper-V virtualization platform requires x64 hardware running either the Intel VT- or AMDV-enabled processors. Child partitions, hosting guest operating systems, can be either 32-bit or 64-bit, but the parent partition must run on 64-bit hardware. 3.6 Requirements <Identify what the Solution must do. These requirements can be expressed in terms of functionality (for example, a registration website Solution will allow the users to register for events, arrange for housing, and so on), as well as the rules or parameters that apply to that functionality (for example, the user can only register once and must stay in housing approved by the travel department). Requirements exist at both the user level and the organizational level. For the Business Requirements, insert the business goals that motivate the customer to deploy the Solution as identified in the Solution Alignment Workshop and documentation review. Write each requirement preferably using a business executive’s voice.> The following sections define the business, functional, operational, and technical requirements that must be met for the Datacenter Consolidation and Migration engagement to be successful. 8 3.6.1 Business Requirements These are the business goals that motivated [Author] to design a Datacenter Consolidation and Migration Solution include: For example: Reduce IT costs by using a hypervisor that does not have variable costs that charges based on virtual machine usage. Migrate its server machines with zero impact to its current IT staff Assess and consolidate the number of hosts used to run the server machines to reduce operational costs 3.6.2 Functional Requirements For example: Migrate a virtual machine to the Hyper-V platform with no impact to, or loss of, the original virtual machine Manage the migrated virtual machine with Virtual Machine Manager once on the HyperV host Validate the migrated machine attaches to network with the correct configuration (proper VLAN, and so on) 3.6.3 Operational Requirements For Example: Conform to the business availability and redundancy requirements Provide integration with existing System Center 2012 R2 infrastructure to achieve centralized management Integrate with existing approval and rejection control gates for virtual machine migration 3.6.4 Technical Requirements For Example: Facilitate and support the virtual machine migration from following systems to Windows Server Hyper-V and/or Microsoft Azure: VMware ESX 4.x and 5.x Amazon Web Services (AWS) 9 3.7 Scope of Project The preceding vision statement provides a motivating goal for the team working on this project. As such, we write it with broad brush strokes in order to provide a shared and inspiring ideal. The statement provides context for decision-making at later stages of this project when team leaders will be deciding among features, cost, and scheduled delivery. It is not provided to be a legally binding contract for the Solution. The revisions of this document going into the future provide the detailed scope of what will and will not be accomplished to meet the vision. That said, the core features to be implemented by the Solution could be characterized by the following specific goals and objectives, areas in and out of scope: 10 3.7.1 Areas within the Scope Modify the following sections based on the appropriate delivery path. The scope of the project should include the discovery, assessment, and migration of all supported server machines that the customer has approved for migration. Phase Discovery and Assessment Migration POC Activity Full Migration Install and configure of the assessment scripts to collect and analyze data in the virtualized environment Execute assessment scripts to analyze the environment Analysis data to provide cost estimates, cost savings, and return on investment (ROI) analysis on the full migration Review findings from Discovery and Assessment. Install and configure the migration solution/s and its prerequisites Migrate of up to 20 non-production server machines to Windows Server Hyper-V and/or Microsoft Azure Produce a baseline project plan for Full Migration Install and configure of the toolkit environment, if not already completed in the POC phase Migrate of in-scope server machines to a properly sized Hyper-V or Microsoft Azure environment Test basic connectivity to server to make sure networking is working as expected Remediate virtual network connection in Hyper-V as needed Provide Internet connectivity to Microsoft Azure as needed Provide live migration of server machines to their final host or cluster destination Provide other pre- and post- migration validation activities to ensure quality Report success rates and migration velocity 11 3.7.2 Service Areas Out of Scope You can delete some of the out of scope activities if their inclusion was agreed with the customer and the necessary changes have been made to the duration and effort allocated for the engagement. Any area that is not explicitly listed in as within scope is out of scope for this engagement. The areas that are out of scope for this engagement include, but are not limited to, the following: Any server machines that the customer explicitly does not want migrated. Installation and configuration of the customer’s VMware environment including ESX hosts and vCenter servers. Installation and configuration of the customer’s Hyper-V environment including Hyper-V hosts, SAN storage, networking or role services. This may be a separate project, such as a Private Cloud Jumpstart project, but is out of scope for the “migration” project. Functional testing of applications on server machines after the migration. Migration of server machines with desktop operating systems. Remediation of servers that are incompatible with working on a Hyper-V or Microsoft Azure platform. Removal or deletion of server machines on the VMware platform after the completion of the migration. Any activity that is not listed in Section 3.7.1 as “In Scope” is out of scope for this engagement. 3.8 Constraints Based on the environmental assessment and Solution Alignment Workshop, the following technical assumptions have been made: Insert list of technical assumptions. For example: Active Directory Domain Services (Active Directory (AD) DS) would be used for an enterprise identity Licenses for System Center 2012 R2 would have been procured Hardware infrastructure to support Solution would be in place Any changes to these assumptions and constraints may affect the project timeline and should be identified as early on in the engagement as possible. 12 3.9 Acceptance Criteria <Define the conditions and circumstances by which the customer’s operations teams judge the Solution ready to deploy into the production environment. Once the Solution is deployed, the customer takes ownership of the Solution. This section may specify the customer’s requirements for training operators and administrators, using the different elements of the fabric management system provided to manage the infrastructure services lifecycle. An example has been provided below.> Validate and prove virtual machine is running properly on the Windows Server Hyper-V and/or Microsoft Azure platform 13 4 Project Structure Services recommends that the project team be organized according to the Microsoft Solutions Framework (MSF) Team Model. The MSF Team Model identifies major roles and responsibilities during the phases of planning, implementing, and deploying a business Solution. Figure 1: Team Model of the Microsoft Solutions Framework 14 The roles identified in the preceding figure do not imply that all projects require all six people. The roles must be assigned among individuals on a project team. Each role brings a particular mindset that contributes to the overall quality of the effort. Only a subset of these roles is required for this particular engagement. Role Focus Skills Responsibility <Partner> Services Customer satisfaction Good communication Responsible for and knowledge of the managing customer business expectations, and Engagement Manager On-time delivery, architecture, problem maintaining the business solving, and Facilitation, project identifying and management, resolving critical communication, writing, issues business model and IT Responsible for standards knowledge specification case, research, promotion, and launch management, tracking, coordination, and signoff <Partner> Services A responsive, reliable, Problem solving, Responsible for discovery Consultant and compliant development skills, and and assessment of product deep technical source environment A usable, supportable knowledge Responsible for product that User empathy and documentation design, enhances user technical writing terms definition, performance Smooth rollout, documentation, testing, base lining, and training migration, and Responsible for operation performing migration tasks from to Windows Server Hyper-V and/or Microsoft Azure 15 In order to cover the responsibilities of completing the project, the following roles have been assigned to the following individuals from Microsoft and [Author][Type Author Here]. At later phases of the project, these roles may be explicitly transitioned to other team members who join the effort: Resource Company Role [Author] Key Stakeholder Microsoft Project/Engagement Manager [Author] Testing Microsoft Development, Deployment and User Education [Author] Logistics [Key Stakeholder Name] will also be the project lead, becoming the primary point of escalation for any external issues and the project advocate inside [Author]. One understands, from these role assignments, that <Partner> Services will deliver a Solution architecture and functional specification for the Datacenter Automation implementation. [Author] will provide adequate quality assurance and testing in order to sign off on the functional specification. <Partner> Services expects [Author] to provide quality management of the Solution in terms of defining needs and requirements and managing expectations. [Author] will also need to provide a resource to provided testing on test scenarios to be run in a simulated environment. 16 5 Project Risks and Mitigations Customize the table below with the risks identified at this stage. An example is provided below. The project team takes a proactive approach in managing risks. The risks listed below represent issues that may affect the success of the engagement (time, scope, or quality of the completion) and will be proactively addressed during the implementation: Risk Statement Probability Impact Responsible Risk Mitigation Plan The necessary infrastructure Medium High [Customer] See that the list of all hardware and facilities to create a lab and software resources environment may not be required to create the lab available on time for the environment has been project. communicated to the appropriate team member. Assemble the lab during the second week to help make sure the environment is ready to run the test plan during the third week. Lack of a lab environment High Medium [Customer] Customer will assemble a lab that closely represents the environment that mirrors production environment and production in order to meets the requirements as adequately test migration. outlined in the vision and scope document. Insufficient expertise in High Low [Customer] Microsoft will provide a critical technologies, such as training class through Hyper-V technology, failover Microsoft Premier that will cluster services, or System address the appropriate Center 2012 R2 Suite. technologies with the customer’s support staff. This list will be continuously updated with newly found risks and reassessments of the probability and impact of existing risks. 17
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