Skills for Global Services:
Employers Owning the
Skills Agenda
Proposal Development
Workshop
14 June, 2017
Contents
1. Introduction
o Recap of the Fundamentals
o The Evaluation Criteria
o The Proposal Template
2. The Enablers
o Robustness and Alignment
o Clarity and Completeness
3. KPIs 101
4. Discussion Forum
5. Close
Recap – Proposal Options
Option A
o Proposals from firms that have 10 or more employees and have been
operating for at least 10 months, in partnership with a training
provider(s)
Option B
o Proposals from coalitions of businesses that have less than 10
employees. These coalitions will jointly partner with a training
provider(s). To participate, all members of these coalitions should
have been operating for at least 10 months
Recap – Partnerships are the ONLY conduit to
access funding
Have you assessed your skills gaps?
Have you identified your training
provider partner(s)?
Have you identified your preferred
certification(s) for technical skills?
The Evaluation Criteria
Relevance
o Example: How important are the skill gaps for business operations?
How much do the gaps limit internationalization and growth of the
ITeS sector?
Universe of beneficiaries and spillovers
o Example: How large is the universe of beneficiaries? Will there be
beneficiaries outside the participating partnership that will benefit
due to spillovers?
The Evaluation Criteria
Project design
o Example: Does the proposal have clear objectives that are observable
and measurable? Are the relevant activities connected to the
objectives and the targets?
Budget, cost per trainee and contribution by partners
o Example: Is there a clear and feasible budget plan? Are the costs
realistic? Are goods fully and clearly described (and not lumped in
abstract categories)?
The Evaluation Criteria
Quality assurance
o Example: Is there a strategy to ensure quality of the training? What is
the quality record of the providers?
Sustainability
o Example: Is there a strategy to sustain these efforts after the funding
from the IDB project is depleted?
The Proposal Template
Section 1: How we have satisfied the
proposal evaluation criteria
Section 2: Background
Section 3: Skills development and proposal
design
Section 4: Finances
Section 5: Risk Assessment
The Proposal Template
Annex A: Curricula vitae of persons in key
positions
Annex B: Indicative curricula, competencybased standards, or course outlines
Annex C: Detailed expenditure breakdown
The Proposal Template
by Sub-sections
Taking each sub-section in turn,
the facilitator will provide an
overview, and will take a few
question
Alignment of the Template with the Criteria
Criterion
Relevance
Universe of beneficiaries and
spillovers
Project design and evaluability
Budget, cost per trainee and
contribution by partners
Quality assurance
Sustainability
Template Section
Sections 2.1 and 2.2
Section 3.3
Sections 2.3, 3.1, 3.2, 3.4, 3.5 and
Section 5
Sections 4.1 to 4.4 and Annex C
Section 3.6, Annex A and Annex B
Section 3.7
Robustness and Alignment
Is there a clear link between the identified
need and the skills solution?
Are the beneficiaries clearly identified?
Are the desired outcomes well defined?
Are the implementation activities and timelines realistic?
Clarity and Completeness
• Who? and Why?
• What? and How?
• Where? and When?
All proposals should articulate
well-designed skills solutions
that address specific business
needs relevant to the ITeS sector
Documenting the KPIs
• Specific
• Measureable
• Achievable
• Relevant
• Time-bound
Ideally, your KPIs should not be
dependent on factors beyond
your control
SMART vs Not SMART
SMART KPIs
Not SMART KPIs
2 customized digital literacy curricula Curricula developed by Nov, 2017
developed by 15 Nov, 2017
20 mentor-protegee arrangements
established by 01 Dec, 2017
500 mentor-protegee arrangements
established
90 persons trained in digital literacy
fundamentals by the end of Q3
Digital literacy fundamentals
training completed
90 persons assessed on digital
literacy fundamentals by the end of
Q4
100% of staff assessed on digital
literacy fundamentals receive scores
in the 95th percentile
Ultimately we are trying to achieve...
• Expansion of the ITeS sector and
economic diversification
Your
Success
• Growth in exports and country
competitiveness
• Increases in HR capability &
capacity
20
Floor open to participants for
final questions
22
Next Steps
“What d0
we need to
do now?”
• Complete your proposal
• Submit by Friday, June 23
o One (1) original and six (6)
hard copies
o One (1) electronic copy on a
USB Flash Drive
to 25 Ramsaran St, Chaguanas
www.globalskills.gov.tt
[email protected]