TalentSource A Program Overview for Intel Sponsors TalentSource Overview The TalentSource Team acts as a partner to the business by facilitating the process of provisioning, screening and selecting qualified contingent workers through approved Suppliers. The TalentSource Team follows Intel processes and policies, using the VMS technology (IQN) to automate processes. The TalentSource Team also measures and manages Supplier performance, ensuring Intel has the best Suppliers supporting the business. In short, the TalentSource Team ensures your contingent labor needs are fulfilled with the right individual, at the right time and at the right price. It is important to remember that contingent workers are not Intel employees and therefore should not be treated as such. The underlying principle of using agency and contingent workers is to manage peaks and troughs in workload, or to carry out specific and finite pieces of work. Agency Contractor Assignment Management Guidelines Process Overview TalentSource facilitates the entire process, working with Suppliers to facilitate conversations and maintain a vendor-neutral environment. The TalentSource Team will help coordinate the following steps: From experience, we have found the following to be a typical/standard turnaround time you can expect for each critical step for an average Job Posting. Availability to review candidates and provide feedback is a key to success: New Contingent Worker Request Pre-Screen and Shortlist Top Candidates Schedule Technical Screens with Candidates Provide Candidate Feedback to Suppliers Facilitate the Candidate Negotiation and Selection Facilitate portions of the On-Boarding process Process Cycle Time The TalentSource Team works with Intel Sponsors and Suppliers to fill open requests as quickly as possible. To ensure your needs are met in a timely manner with quality candidates, the TalentSource Team will contact you to obtain feedback on the candidates submitted to you. While the TalentSource Team guides the process, it is critical to obtain feedback and to act with urgency so that your needs are met quickly with the best candidate. Candidates Submitted: 1-2 days after Request is distributed Candidates Shortlisted: 3-4 days after Request distributed Feedback Provided to TalentSource Team: 0-2 days after candidates shortlisted Technical Reviews Occur: 3-5 days after candidates shortlisted Feedback Provided to TalentSource Team: Within 2 hours after technical review occurs Candidate Selection: 1 day after candidate completes technical review On-Boarding Logistics Once you have selected the desired candidate, the Supplier will initiate the on-boarding process to ensure all requirements are completed prior to the assignment start date. Intel Sponsors are responsible for requesting a new CW assignment through Intel’s My CW tool. Once the assignment is approved, you will receive information on how to request network access and first day office set up. Contractor Rate and Compensation Intel Sponsors should not discuss pay or compensation with contingent workers. Any inquiries or requests should be escalated to the TalentSource Team for assistance in resolving. In some cases, Procurement approval is required before changes can be made. The TalentSource Team will negotiate the bill rate with Suppliers on behalf of Intel Sponsors. Assignment Extensions Each Order in IQNavigator has an end date specified. If a contingent worker’s assignment is due to expire, a notification will be emailed to the Intel Sponsor. If you plan to extend the contractor, contact the TalentSource Team to provide the new estimated end date. The TalentSource Team will notify the Supplier; and subsequently, the Supplier will discuss the extension with the worker. Ensuring accurate end dates is a critical task as the IQNavigator data impacts the ability of the worker to enter time each week. You must also request an extension in Intel’s MyCW tool. Absences It is the contingent worker’s responsibility to notify the Supplier of any absences or tardiness. The Supplier will notify the TalentSource Team, who will promptly notify the Intel Sponsor. If a worker contacts you directly, advise him/her to immediately report the situation to their Supplier. Assignment/Work Order Changes If a change is needed on an Order, such as: lntel Sponsor, site, cost center, etc., contact the TalentSource Team with the information that needs to change so that we may confirm with the Supplier. The Intel Sponsor is responsible for initiating a revision to the Order in IQNavigator. Performance / Recognition Contingent workers should not be given any type of monetary payments or gifts directly by Intel, as special recognition awards or bonuses. Workers should not be disciplined by an Intel Sponsor. Any issues with a contingent worker’s performance should be brought to the attention of the TalentSource Team Reference Materials Information about the TalentSource Team and contact information can be found on http://www.kellyservices.us/intel Reference Library Job aids can be found on http://iqnavigator.com/log when you log in. Help Tab Intel Sponsor - Creating Request Intel Sponsor – Accepting Candidate Proposals Intel Sponsor - Time and Expense Approvals Intel Sponsor – Work Order Revisions Intel Tool http://wiki.ith.intel.com/display/mycw/Get ting+Started+with+MyCW Terminating an Assignment Contact Information – TalentSource Team Intel Sponsors should not be involved in any discussions directly with the worker when an assignment ends – whether planned or unplanned. Always contact the TalentSource Team first to discuss the situation and we will facilitate all discussions with the Supplier. Only the Supplier should discuss assignment end details with the worker. Lizbeth (Beth) Wood, Vendor Management Specialist (OR) 503-696-2061 Hiring a Contingent Worker Intel Sponsors should contact TalentSource prior to making any offer of full-time employment to a Contingent Worker since conversion fees may apply. Administration/Financial Transactions Any questions regarding charges to your cost center should be directed to the TalentSource Team. As a reminder, Suppliers should not invoice Intel Sponsors directly. Notify the TalentSource Team when requesting to convert contractors to full-time employment for applicable fee schedules. Kristin Devine, Vendor Management Coordinator (OR, WA) 503-696-0484 Sheri Hiebert, Vendor Management Specialist (CA) 916-356-8367 Jodie OConnor, Vendor Management Specialist (AZ, MASS, NM, TX and Other) 503-696-0897 Gerry Logan, Operations Manager 408-765-1742
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