MI10: Marketing in Israel X - winter 2010 Conference Program Monday, December 27 – Tel Aviv University, Recanati Building, Room 405 9:00 - 9:30 Morning Coffee 9:30 - 10:20 Pay-as-You-Wish Pricing: Yuxin Chen, Oded Koenigsberg , Z. John Zhang 10:40 - 11:30 Pay-What-You-Want as a Profitable Pricing Strategy: Theory and experimental evidence: Vincent Mak, Rami Zwick , Akshay Rao 11:50 - 12:40 On Product Detachment and Consumers’ Purchase Behavior: Yaniv Shani, Ron Shachar 12:40 - 14:00 lunch 14:00 - 14:50 Estimation of Individual Level Multi-Attribute Utility from Ordered Paired Preference Comparisons: Dan Horsky , Paul Nelson, Sangwoo Shin 15:10 - 16:00 The Consumption of Altruism: Take-aversion & how giving to charity is like eating ice cream: Michal Strahilevitz 17:30 Get together for Kubbeh and beer at the Mullers’ house Nilli 22nd street, Herzlia Pituach 1 Tuesday, December 28 – Hebrew University 8:30 - 9:30 Breakfast at the Business School Gallery After breakfast, we move to the Senate Hall 9:30 - 9:50 Ten years of Marketing in Israel – Roni Shachar 9:50 - 10:40 Product Self-Categorization: When product ownership can negatively affect product judgment: Liad Weiss , Gita V. Johar 11:00 - 11:50 Network Traces on Penetration: Uncovering degree distribution based on diffusion data to improve forecasting: Yaniv Dover, Jacob Goldenberg, Daniel Shapira 12:00 - 13:30 lunch 13:30 - 14:20 Anticipatory Time Perception and Intertemporal Preferences: Gal Zauberman 14:40 - 15:30 Exerting control through variety: Yonathan Levav 15:30-16:00 Farewell coffee 2 Abstracts: Pay-as-You-Wish Pricing Yuxin Chen, Oded Koenigsberg, Z. John Zhang Oded Koenigsberg Barbara and Meyer Feldberg Associate Professor of Business Marketing Division Columbia Business School Firms frequently use a curious pricing mechanism called ``pay as you wish'' pricing (PAYW). When PAYW is used, a firm let consumers decide what a product is worth to them and how much they want to pay to get the product. This practice has been observed in a number of industries. In this paper, we theoretically investigate why and where PAYW can be a profitable pricing strategy relative to the conventional ``pay as asked'' pricing strategy (PAAP). We show that PAYW has a number of advantages over PAAP such that it is well suited for some industries but not for others. These advantages are: 1) PAYW helps a firm to maximally penetrate a market; 2) it allows a firm to price discriminate among heterogenous consumers; 3) it helps to moderate price competition. We derive conditions under which PAYW dominates PAAP and discuss ways to improve the profitability of PAYW. “Pay what you want” as a profitable pricing strategy: Theory and experimental evidence Vincent Mak, Rami Zwick, Akshay Rao Rami Zwick Professor of Management Anderson Graduate School of Management University of California Prevailing wisdom in the literature suggests that the success of a “pay what you want” (PWYW) pricing strategy depends on consumers’ altruistic inclinations, sense of fair play, or consumers’ willingness to reciprocate the firm’s generous offer. In this article, we consider whether PWYW can be profitable when the consumer’s only motive is self-interest. Through analyzing an infinitely repeated pricing game between a firm and a fixed consumer population, we find that PWYW could be as profitable as a fixed price regime, if the firm’s strategy is to threaten to switch to the fixed price regime over a length of time in the future, should PWYW not yield enough profits. If consumers are forward looking and there exist a sufficient number of consumers who find the firm’s fixed price regime to be more costly than other alternatives, then such a threat could lead to a sustainable PWYW regime. We also examine coordination mechanisms that may enhance the sustainability of this regime in practice, and present a laboratory study that provides support for some of our conclusions. 3 On Product Detachment and Consumers’ Purchase Behavior Yaniv Shani, Ron Shachar Yaniv Shani Recanati Graduate School of Business Tel Aviv University Past research offered to demonstrate how in order to avoid the appearance of wastefulness, people made choices that compromise their own self-interest (e.g., unwilling to buy a third theater ticket if failed to purchase it as a package, more likely to purchase an item in trade-in, less likely to fall in to sunk cost when another person benefits; Arkes, 1996). These examples demonstrate how an “added value” (e.g., enjoying a discounted theater ticket, upgrade to a better product, enjoy subjective utility when another person benefits) serves the individual, who does not want to appear wasteful. In this project we illuminate how the mere feeling of wastefulness associated with pre-owned products, might hold consumers “prisoners”; unable to get rid of old products, consequently unwilling to purchase or upgrade to new ones. Specifically we demonstrate how the opportunity to get rid of products, even in the absence of an added value (e.g., upgrading a product, enhanced personal utility); can “release” the individual, allowing further spending. Estimation of Individual Level Multi-Attribute Utility from Ordered Paired Preference Comparisons Dan Horsky, Paul Nelson, Sangwoo Shin Dan Horsky Benjamin L. Forman Professor of Marketing and Area Coordinator, Marketing William E. Simon Graduate School of Business Administration University of Rochester Ordinal preference measures have a number of advantages relative to cardinal measures in the estimation of individual level multi-attribute utility functions. This paper: (a) outlines a theoretical foundation for estimating a cardinal scaled utility function from ordinal preference data, in particular, pairs of pairs or ordered categorical comparisons; (b) forwards two linear programming procedures designed to estimate individual level attribute weights from such data; (c) evaluates the statistical properties of these estimators; (d) develops statistical significance tests for the proposed estimates; and (e) evaluates the ability of these estimators to predict hold out sample preferences for two real world datasets. Simulations show that our ordinal preferencebased weight estimates more closely approximate the true weights and are more robust to data quality than either regression or logit. Our real world results also show superior predictive performance. Furthermore, in most cases, these findings are true even when the latter methodologies are augmented using Hierarchical Bayes techniques. Clearly, the higher potential for measurement error and scale usage heterogeneity that resides in cardinal scaled data is an issue. Correspondingly, ordinal preferences in conjunction with our linear programming estimation methodology provides individual level attribute weight estimates that are worthy of academic and managerial attention. 4 The Consumption of Altruism: Take-Aversion & How Giving to Charity is Like Eating Ice Cream Michal Strahilevitz Michal Strahilevitz Professor of Marketing Golden Gate University Both contributing money to a good cause and acquiring more for oneself offer benefits to consumers. Indeed, in pursuit of the positive emotions that helping others and having more for oneself each create, people are often willing to sacrifice valuable resources such as money, time, safety and comfort. The research I will present will demonstrate ways in which giving behavior is similar to other forms of consumer behavior, particularly hedonic consumption. I will also present several studies showing ways in which giving behavior is different from ordinary consumption behavior. Product self-categorization: When product ownership can negatively affect product judgment Liad Weiss, Gita v. Johar Liad Weiss PhD Candidate Marketing Division Columbia Business School Previous research suggests that ownership directly boosts product evaluation and explains this effect through motivational accounts such as self enhancement and maintenance. We propose instead that ownership merely moderates product evaluation. In particular, we put forth a cognitive framework that accounts for previous findings of positive effect of ownership on evaluation in some cases, but also predicts a negative effect of ownership on evaluation in others. In support of our framework, four studies demonstrate that consumers sometimes act as if owned products are part of themselves. Consequently, their perceptions of their own traits directly affect their views of owned products. However, the very same perceptions inversely affect their views of non-owned products. Therefore, ownership can lead to both positive and negative evaluations. For example, consumers who perceive themselves as more (less) innovative, evaluate products they own as more (less) innovative, but products that they don’t own as less (more) innovative. Importantly, we show that these effects can be induced by a mere sense of ownership (i.e., do not require actual ownership), and show that they affect subsequent product recommendation likelihood. __________________________________________________________________________ 5 Network Traces on Penetration: Uncovering Degree Distribution based on Diffusion Data to Improve Forecasting Yaniv Dover, Jacob Goldenberg, Daniel Shapira Yaniv Dover Postgraduate Associate Yale School of Management Yale University We show how networks can morph the diffusion curve and create deformations by distorting its symmetry. We propose a method for uncovering the degree distribution of the adopters' network underlying the diffusion process, based exclusively on limited early-stage penetration data, and demonstrate that a network's degree distribution has significant impact on the contagion properties of the subsequent adoption process. We find that under heavy-tailed degree distribution conditions (such as scale-free networks), the major share of the adopters' market (which may account for as much as 75% of the entire potential market) lies beyond the sales peak. This strong asymmetry is a result of the unique interaction of the network's degree distribution and the diffusion process. In three studies, we validate the proposed method using data for known (mapped) networks and related adoption processes, as well as wide-range simulations. In a fourth study we show that applying the model early in the penetration process (around 15% penetration) to simultaneously estimate degree distribution and diffusion parameters generates superior forecasts, compared to three bench mark models. Anticipatory Time Perception and Intertemporal Preferences Gal Zauberman Gal Zauberman Associate Professor of Marketing The Wharton School of Business University of Pennsylvania There has been a great deal of research on how people trade off costs and benefits that occur at different points in time. The current work looks at the psychological mechanisms affecting how individuals form preferences for outcomes in the near versus more distant future. Whereas much of the work on intertemporal choice attributes extreme discounting and present-biased preferences to the emotionality of immediate outcomes, my work shows that many of the classic findings in the literature can be explained by purely cognitive mechanisms having to do with how people perceive future time durations. More specifically, the current work focuses on the role of people’s perceptions anticipatory time perception in intertemporal preferences, including hyperbolic discounting. The current work demonstrates that people do not perceive time 6 accurately and that this perception is susceptible to contextual influences; and as a result, so do intertemporal preferences. Exerting Control Through Variety Jonathan Levav Jonathan Levav Associate Professor of Marketing Columbia Business School With the growing popularity of online social networks and wireless technologies, personal social communication has decreased leading Americans to feel increasing social isolation. We study how social isolation affects decision-making and hypothesize that people who are made to feel socially isolated attempt to assert mastery over their environment through their choices. Previous research demonstrates that in Western cultures people seek variety as a form of selfexpression and to assert themselves in their environment. Thus, we examine how social isolation leads to variety seeking choices, and how these are moderated and mediated by desire for control and locus of control. 7
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