Reference
Solution Leadership
References & Bibliography
1. General Reference Texts
2. Complex Science Essential Readings
3. Solution Leadership Bibliography
Solution
Leadership
Frontier
Solution Discipline
Information
Out of Chaos
emerges Order
I
The Attractor
as Core Organizing
Principle
Performance
II
Global Mindset
IV
1. Global Civilization
2. Complex Thinking
3. Solution Execution
Within Order
resides Chaos
III
Culture
4.
5.
6.
Society Development
Organization Performance
Leadership Competence
Waves of Change
Approach
Tension
between Order & Chaos
creates Change
Culture Matters
Competitive
Space
7. Transformative Development
8. Adaptive Growth
9. Institutional Alignment
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Solution Leadership References
1.
General Reference Texts
1. Aaker, David A (2001). Developing Business Strategies, 6th Edition. New York: Wiley
This book provides a framework for looking outside the business to sense changes, trends, threats, and opportunities, and
to analyze these conditions to develop strategic options. A set of agendas helps start the process, which is supported by a
summary flow diagram and planning forms. Plus, new and updated sections on topics such as knowledge management,
downstream business models, brand extensions, illusionary synergy, global leadership, creative thinking, and more round
out the book. (From the Inside Flap). Crucial to the success of any long-term strategy is the development of sustainable
competitive advantages built from organizational assets and competencies. Aaker presents methods and concepts for
identifying these advantages and making them the centerpiece of successful methods of branding, advertising, distribution,
manufacturing, and finance. This book also helps organizations select investment levels and chart growth directions for
existing business areas as well as alternative growth directions, including market penetration, product expansion, market
expansion, diversification, and more. Using methods such as strategic uncertainties, portfolio models, and scenario
analysis, managers will learn to evaluate numerous investment alternatives. Aaker explains how an organization’s
structure, systems, people, and culture contribute to the successful implementation of a strategy. He also describes how to
implement a dynamic strategy that responds to changing conditions, how to use alliances to gain strategic advantage, and
how to implement strategies when markets are hostile or declining or when competition is global in scope.
2. Baye, Michael (2009) Managerial Economics and Business Strategy. McGraw-Hill/Irwin; 6th
Edition.
3. Beer, Michael (Editor) (2002) Breaking the Code of Change. Boston, Mass.: Harvard Business
School Press
4. Belch, George (2008) Advertising and Promotion: An Integrated Marketing Communications
Perspective. McGraw-Hill/Irwin; 7th edition.
5. Brigham, Eugene F (2008) Financial Management: Theory & Practice. South-Western College
Pub; 12th Edition.
6. Broadberry, Stephen & Kevin O'Rourke (2010)
7. The Cambridge Economic History of Modern Europe: Volume 2, 1870 to the Present
(Paperback) Cambridge University Press; 1 edition Unlike most existing textbooks on the economic
history of modern Europe, which offer a country-by-country approach, The Cambridge Economic History of Modern
Europe rethinks Europe's economic history since 1700 as unified and pan-European, with the material organised by
topic rather than by country. This second volume tracks Europe's economic history through three major phases since
1870. The first phase was an age of globalization and of European economic and political dominance that lasted until
World War I. The second, from 1914 to 1945, was one of war, deglobalization, and depression and the third was one
of growing integration not only within Europe but also between Europe and the global economy. Leading authors offer
comprehensive and accessible introductions to these patterns of globalization and deglobalization as well as to key themes
in modern economic history such as economic growth, business cycles, sectoral developments, and population and living
standards
8. Cameron, Rondo & Larry Neal (2002) A Concise Economic History of the World: From
Paleolithic Times to the Present (Paperback) Publisher: Oxford University Press, USA; 4th edition
This classic book offers a broad sweep of economic history from prehistoric times to the present and explores the disparity
of wealth among nations. It has been updated to reflect the stunning changes in the world economy since 1989 and
expanded to include coverage of the most recent developments in the European Union, East Asia, and, in general,
transition economies. Comprehensive and global in scope, this concise text features ample illustrations and a fully updated
annotated bibliography that guides readers to the relevant scholarly literature.
Manfred D. Jantzen, Ph.D.
Solution Leadership
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Solution Leadership References
9. Cateora, Philip (2008) International Marketing. McGraw-Hill/Irwin; 14th edition.
10. Cavico, Frank J. and Bahaudin G. Mujtaba. (2008) Business Ethics: The Moral Foundation for
Effective Leadership, Management, and Entrepreneurship (2nd Edition) (Paperback)
11. Chopra, Sunil & Peter Meindl (2009) Supply Chain Management (4th Edition)
12. Clough, Shephard B (1968) European Economic History: The Economic Development of
Western Civilization. New York: McGraw-Hill, ( Capitalism Development)
13. Crouhy, Michel (2006) The Essentials of Risk Management. New York: McGraw-Hill
14. Cummings, Thomas G. (Author), Christopher G. Worley (2008) Organization Development
and Change (Hardcover) South-Western College Pub; 9th edition
15. Dookeran, Winston (2012) Power, Politics & Performance, A Partnership Approach for
Development, Ian Randle Publishers, Kingston & Miami.
16. Fitzsimmons, James (2007) Service Management: Operations, Strategy, Information Technology.
McGraw-Hill/Irwin; 6th edition.
17. Gibson, James (2008) Organizations: Behavior, Structure, Processes (Paperback) McGrawHill/Irwin; 13th edition. Gibson presents theories, research results, and applications that focus on managing
organizational behavior in small, large, and global organizations. The book is organized and presented in a sequence
based on behavior, structure, and processes.
18. Groebner, David F. (2007) Business Statistics: Decision Making and Student CD Package
(7th Edition)
19. Harris,Philip R., Robert T. Moran Ph.D., and Sarah V. Moran ( 2004) Managing Cultural
Differences, Sixth Edition: Global Leadership Strategies for the 21st. MA Hardcover
20. Heilbroner, Robert L (1999) The Worldly Philosophers: The Lives, Times and Ideas Of The Great
Economic Thinkers [7th Edition], New York: Touchstone (paperback)
21. Hersey, Paul; Blanchard, Ken; Johnson, D. (2008) Management of Organizational Behavior:
Leading Human Resources (9th ed). Upper Saddle River, NJ: Pearson Education.
22. Hill, Charles W. L. (2008) International Business . McGraw-Hill/Irwin; 7th Edition.
23. Hitt, Michael A. (2008) Strategic Management: Competitiveness and Globalization, Concepts .
South-Western College Pub; 8th edition January 18, 2008
24. Holsapple, Clyde W. (2003) Handbook on Knowledge Management : Knowledge Matters, New
York: Springer Verlag.
25. Huntington, Samual P (1998) Clash of Civilization & the Remaking of World Order. New York:
Simon & Schuster.
26. Jones, Gareth, Jennifer George (2007) Contemporary Management . McGraw-Hill/Irwin; 5th
edition.
27. Kendrick, Tom (2009) Identifying and Managing Project Risk: Essential Tools for Failure-Proofing
Your Project .AMACOM; Second Edition.
28. Kotler, Philip (2008) Marketing Management. Prentice Hall; 13th edition.
29. Lewicki, Roy and Bruce Barry, David Saunders (2006) Essentials of Negotiation (Paperback)
McGraw-Hill/Irwin; 4 edition
30. Martin, James (1995) The Great Transition, Using the Seven Disciplines of Enterprise
Engineering to Align People, Technology, and Strategy. New York: AMOCOM.
31. Milkovich, George (2007) Compensation. McGraw-Hill/Irwin; 9 edition.
Manfred D. Jantzen, Ph.D.
Solution Leadership
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Solution Leadership References
32. Moore, Christopher W. (2003) The Mediation Process: Practical Strategies for Resolving
Conflict Jossey-Bass; 3 edition.
33. Niven, Paul R. (2006) Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining
Results. Publisher: Wiley; 2th edition
34. Noe, Raymond and John Hollenbeck, Barry Gerhart, Patrick Wright.(2007) Human
Resource Management , McGraw-Hill/Irwin; 6th edition.
35. Pinto, Jeffrey K. (2008) Project Management: Achieving Competitive Advantage
Hardcover
36. Robbins, Stephen P, Judge, Tim (2007) Essentials of Organizational Behavior ,Prentice Hall; 9th
edition.
37. Sage, W. Warner Burke(2007) Organization Change: Theory and Practice (Foundations for
Organizational Science)(Paperback) Publications, Inc; 2nd edition
38. Solomon, Michael R. (2008) Consumer Behavior.Prentice Hall; 8th edition.
39. Stevenson, William J (2008) Operations Management, McGraw-Hill/Irwin; 9th edition
40. Thomas, Christopher and S. Charles Maurice (2007) Managerial Economics. McGrawHill/Irwin; 9th ed.
41. Ulrich, Dave (2009) HR Transformation: Building Human Resources From the Outside In.
McGraw-Hill; 1 edition
42. Westerfield, Randolph & Stephen Ross (2007) Essentials of Corporate Finance .McGrawHill/Irwin; 6th edition.
43. Wheatley, Margaret J. (2006). Leadership and the New Science: Discovering Order in a
Chaotic World. (3rd Ed.) Berrett-Koehler Publishers, Inc
44. Yukl, Gary A. (2005) Leadership in Organizations, Prentice Hall; 6th edition. Leadership in
Organizations focuses on effective leadership in organizations through both theory and practice. This book explains and
critiques the major theories and studies that are most relevant and informative and reviews what we know about
leadership effectiveness. The most comprehensive survey of the major theories and research on leadership and managerial
effectiveness in formal organizations -- with practical suggestions for improving leadership skills.
Manfred D. Jantzen, Ph.D.
Solution Leadership
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Solution Leadership References
2.
Complex Science Essential Readings
We urge the reader unfamiliar with the language of complexity science to the internet for specific concepts.
Those who want a deeper understanding please see the attached selected reference texts. Complexity
science is often used to describe the loosely organized academic field that has grown up around the study
of complex dynamic and adaptive systems. Complexity science is not a single theory— it encompasses
more than one theoretical framework and is highly interdisciplinary, seeking the answers to some
fundamental questions about living, adaptable, changeable systems.
 Complex adaptive systems are special cases of complex systems. They are complex in that they are
diverse and made up of multiple interconnected elements and adaptive in that they have the capacity
to change and learn from experience.
 The term complex adaptive system (CAS) was coined at the interdisciplinary Santa Fe Institute (SFI),
by John H. Holland, Murray Gell-Mann and others. CAS ideas and models are essentially evolutionary,
grounded in modern biological views on adaptation and evolution. The theory of complex adaptive
systems bridges developments of systems theory with the ideas of generalized Darwinism, which
suggests that Darwinian principles of evolution can explain a range of complex material phenomena,
from cosmic to social objects.
 Other important properties are adaptation communication, cooperation, specialization, spatial and
temporal organization, and of course reproduction. They can be found on all levels: cells specialize,
adapt and reproduce themselves just like larger organisms do. Communication and cooperation take
place on all levels, from the agent to the system level. The forces driving co-operation between agents
in such a system can be analyzed with game theory.
The following books are ressential readings for those who want to understand basic concepts of the Science
of Complexity and Complex Adaptive Systems as the basis for learning Adaptive and Complex Thinking.
1.
2.
3.
4.
John Briggs & F. David Peat, Turbulent Mirror: An illustrated Guide to Chaos Theory and the Science of
Wholeness. (New York: Harper. 1989) .This illustrated guide to chaos theory and the science of wholeness
(complexity) is necessary reading for the first time student of science of complexity.
James Gleick, Chaos: Making a new science. (New York: Penguin. 1988.)This book is a must reading for
beginning students of science of complexity. James Gleick helped popularize the concept of chaos theory with Chaos: The
Making of a New Science (1987). Prior to that, the concept had largely been the province of mathematicians, but Gleick
showed broader applications for the idea that systems behave in orderly ways in spite of seemingly random--and chaotic-individual events. And, indeed, investors, meteorologists, economists, astronomers, and biologists have all incorporated
chaos theory into the models they construct.
Murray Gell-Mann, The Quark and the Jaguar Adventures into the simple and the Complex. (New York:
W.H. Freeman. 1994). He is the Nobel Prize winning physicist on whose outline of complex behavior this author
began to build the CASE model.
Ralph D. Stacey, Strategic Management & Organisational Dynamics. (London: Pitman Publishing, Second
Edition 1996). This work is still the best that this author has found that explains and applies in a clear
manner the difficult concepts of complex system behavior. Chapter 9, System dynamics far from equilibrium,
discusses complex feedback systems coevolving into open-ended Evolutionary space. (pp309-351). Systems and creativity
(p. 314), Chaos Theory (pp. 319-328), Self-organization (p. 330-346),Self-organization is a process in which the
components of a system in effect spontaneously communicate with each other and abruptly cooperate in coordinated and
concerted behavior.( p.330). Complexity theory of organization (p.349) Lists nine points.
Manfred D. Jantzen, Ph.D.
Solution Leadership
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Solution Leadership References
5.
Ian Marshall and Danah Zohar, Who’s afraid of Schroedinger’s Cat, All the Science Ideas you need to Keep up
with the New Thinking. New York: William Morrow and Company, 1997.
6. Klaus Mainzer, Thinking in Complexity: The Complex Dynamics of Matter, Mind and Mankind. Berlin:
Springer, 2007. (4th ed.)
7. Margaret J. Wheatley, Leadership and the New Science, Discovering Order in a Chaotic World San
Francisco: Barrett-Koehler 1992. Applications for management theory: Margaret Wheatley's Leadership and the
New explored organizational behavior from the point of view of chaos.
8. Peter M Senge,. The Fifth Discipline: The Art & Practice of The Learning Organization (Paperback) N. Y.:
Doubleday. 2006.
9. Peter M. Senge, The Dance of Change, The Challenges to Sustaining Momentum in Learning Organizations.
New York: Doubleday, 1999.
10. Irene T. Sanders, Strategic Thinking and the New Science: Planning in the Midst of Chaos Complexity and
Change. New York: Free Press,1998.She, has developed a new model of strategic thinking, based on chaos and
complexity that breaks down the process into two components: insight about the present and foresight about the future.
Both of these require "visual thinking," and she has developed a tool called "FutureScape" that facilitates such thinking.
11. Tyler Volk, Gaia’s Body, Toward a Physiology of Earth. New York: Copernicus, 1998 This book
treats planet earth as a living complex adaptive system. Gaia, the name for this system, is viewed as the largest entity in
the nested system of life on Earth. While earth is not an organism, it nevertheless shows a kind of physiology with a
fascinating internal dynamics that resembles a ‘living system’.
Manfred D. Jantzen, Ph.D.
Solution Leadership
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Solution Leadership References
3.
Solution Leadership Bibliography
By Sections & Chapters
SECTION I
Information Frontier
CHAPTER 1
Global Civilization
Bhagwati, Jagdish (2007) In Defense of Globalization: With a New Afterword. Oxford University Press, (Paperback)
Barker, Joel A (1992) Paradigms. The Business of Discovering the Future. New York: Harper Business.
Bloom, Howard (2000) Global Brain, The Evolution of Mass Mind from the BigBang to the 21 st Century. New York: John Wiley
& Sons.
Coates, Joseph F. 2025 (1997) Scenarios of US and Global Society Reshaped by Science and Technology, Greensboro: Oakhill Press.
Cowen, Tyler (2004) Creative Destruction: How Globalization Is Changing the World's Cultures, Princeton University Press.
Friedman, Milton (2002) Capitalism and Freedom: Fortieth Anniversary Edition University Of Chicago Press.
How can we benefit from the promise of government while avoiding the threat it poses to individual freedom? In this classic book, Milton
Friedman provides the definitive statement of his immensely influential economic philosophy—one in which competitive capitalism serves as
both a device for achieving economic freedom and a necessary condition for political freedom.
Friedman, Tomas L (2000) The Lexus and the Olive Tree, Understanding Globalization, New York: Anchor Books.
Friedman, Tomas L (2008) Hot, Flat, and Crowded, Why we need a Green Revolution – and how it can renew America, New
York: Farrar, Straus and Giroux.
Friedman, Thomas L (2005) The World is Flat, A Brief History of the Twenty-first Century. New York: Farrar, Straus and
Giroux.Friedman argues that the world has become ‘flat’. And with this ‘flattening’ of the globe and he asks, has the world gotten too
small and too fast for the human beings and their political systems to adjust in a stable manner?
Fukuyama, Francis (2002) Our Posthuman Future, Consequences of the Biotechnology Revolution. New York: Farrar, Strauss
and Giroux.
Naim, Moises (2005) Illicit: How Smugglers, Traffickers, and Copycats are hijacking the Global Economy. New York:
Doubleday.
Naisbitt, John (1990) Megatrends 2000: Ten New Directions for the 1990's. New York: William Morrow & Co.
Naisbitt, John (1982) Megatrends: Ten New Directions Transforming Our Lives. New York: Warner Books Inc.
Naisbitt, John (1994) Global Paradox: The Bigger the World Economy, the More Powerful Its Smallest Players. New
York: William Morrow & Company.
Stiglitz, Joseph E (2007) Making Globalization Work .Paperback - Sep 4, 2007) W.W. Norton, 2007.
Stiglitz, Joseph E (2002) Globalization and its Discontents. He is particularly critical of the ‘Washington Consensus” and
the outdated economic models that were implemented. New York: W.W. Norton.
Tapscott, Don (1993) Paradigm Shift: The New Promise of Information Technology. New York: McGraw-Hill.
Tapscott, Don (2008) Wikinomics, How Mass Collaboration Changes Everything. New York: Penguin.
Pieterse, Jan Nederveen (2009) Globalization and Culture: Global Melange (Paperback)
He sees globalization as a process that began when the first humans left Africa 75K years ago and that has only been accelerated in recent
decades. By using the idea of hybridity as a working thesis, he argues that mixing and border crossing have been and remain important and
unavoidable elements in cultural interchange. Is there cultural life after the clash of civilizations and global McDonaldization? He argues
that what is taking place is the formation of a global melange, a culture of hybridization. From this perspective on globalization, conflict
may be mitigated and identity preserved if transformed.
Adaptability and Information Resource
Blomqvist, Hans C. and Mats Lundahl (2002) The Distorted Economy. New York: Palgrave Macmillan.
Cavico, Frank J. and Bahaudin G. Mujtaba (2007) Legal Challenges for the Global Manager and Entrepreneur (Paperback)
Kendall/Hunt Publishing Company
Manfred D. Jantzen, Ph.D.
Solution Leadership
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Solution Leadership References
De Soto, Hernando(2003) The Mystery of Capital, Why capitalism Triumphs in the West and Fails Everywhere Else. New York:
Basic Books.
Gates, Bill (2001) Business @ the Speed of Thought : Using a Digital Nervous System. New York, NY: Warner Books.
Hutton, Will (2001) (Editor) Global Capitalism. New York : New Press August 1, 2000
Laszlo, Ervin (2008) Quantum Shift in the Global Brain, How the New Scientific Reality Can Change Us and Our World.
Rochester, Vermont: Inner Traditions. Discusses the ‘Reality Revolution”: Macro-shift in society, Paradigm Shift in
Science, Global Shift in Action.
Murnighan, J. Keith (2001) The Art of High Stakes Decision Making: Tough Calls in a Speed Driven World. New York:
Wiley.
Rischard, J.F. (2002) High Noon, Twenty Global Problems, Twenty years to solve them. New York: Basic Books (p.66) Global
Issues: For A – International organization are needed to solve global problems, like the UN
Senge, Peter M. Bryan Smith , Sara Schley , Joe Laur , Nina Kruschwitz (2008) The Necessary Revolution: How individuals
and organizations are working together to create a sustainable world.
Schmidt, Stanley. The Coming Convergence, The Surprising Ways Diverse Technologies Interact to Shape Our
World and Change the Future. Amherst, NY: Prometheus Books.
Tapscott, Don (2000) Digital Capital (2000): Harnessing the Power of Business Webs. Boston, Mass.: HBS
Tapscott, Don (1999) Growing Up Digital: The Rise of the Net Generation. New York: McGraw-Hill.
Tapscott, Don (1997) The Digital Economy: Promise and Peril in the Age of Networked Intelligence. N.Y: McGrawHill.
Tapscott, Don (1998) (Editor).Blueprint to the Digital Economy: Creating Wealth in the Era of E-Business. New York:
McGraw-Hill Companies.
CHAPTER 2
Complexity Thinking
Additional Reading
Anderson, P. (1999) Complexity Theory and Organization Science Organization Science. 10(3): 216-232.
Axelrod, R. A., & Cohen, M. D. (2001).Harnessing Complexity: Organizational Implications of a Scientific Frontier.NewYork:
The Free Press
Briggs, John. Fractals (1992) The Patterns of Chaos, Discovering a New Aesthetic of Art, Science, and Nature.New York:
Touchstone.
Brockman, John (2002)ed. The Next Fifty Years, Science in the first half of the twenty-first century (New York:
Vintage Books). All new essays from 25 of the world’s leading scientists.
Brown, S. L., &Eisenhardt, K. M. (1997). The Art of Continuous Change: Linking Complexity Theory and Time-paced
Chawla, Sarita(2006) (Editor)Learning Organizations: Developing Cultures for Tomorrow's Workplace (Corporate
Leadership). Portland, Or.: Productivity Press.
Csikszentmihalyi, Mihaly. (1996)Creativity: Flow and the Psychology of Discovery and Invention. New
York: Harper Collins.
Davis, J. P., Eisenhardt, K. M., & Bingham, C. B. (2008) Complexity Theory, Market Dynamism, and the Strategy of
Simple Rules, Stanford Technology Ventures Program working paper.
DeShon, R. &Svyantek, D. J. (1993) "Organizational Attractors: A Chaos Theory Explanation of why Cultural
Change Efforts Often Fail." Public Administration Quarterly. (Vol. 17, No. 3 pp. 339-355)
Dooley, K. & Johnson, L. (1995) "TQM, Chaos, and Complexity."Human Systems Management. (Vol. 14, No. 4,
pp.1-16)
Erdi, Peter (2008)Complexity Explained. Berlin: Springer Verlag,2008
Gell-Mann, M (2000) The Quark and the Jaguar: Adventures in the Simple and the Complex. New York: WH Freeman.
Herbert, Nick (1987) Quantum Reality: Beyond the New Physics. :Anchor. Provides 8 different views/interpretations of reality
based on quantum physical theory.
Higgins, M. & Smith, W. (2003) "Postmodernism and Popularisation: The Cultural Life of Chaos Theory." Culture and
Organization.(Vol. 9, June, pp. 93-104). Leicester, UK: Management Centre.
Hudson, C.G. (2005) "At the Edge of Chaos: A New Paradigm for Social Work?" Journal of Social Work Education
(Vol. 36, No. 2, pp.215-230)
Manfred D. Jantzen, Ph.D.
Solution Leadership
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Solution Leadership References
Kauffman, Stuart (1995)At Home in the Universe, The Search for the Laws of Self-Organization and Complexity. New
York: Oxford Press
Kauffman, S. (1993) The Origins of Order. New York, NY: Oxford University Press.
Levinthal, D. (1997) Adaptation on Rugged Landscapes. Management Science, 43: 934-950
Levy, D. (1994) "Chaos Theory and Strategy: Theory, Application, and Managerial Implications." Strategic
Management Journal.(Vol. 15, pp. 167-178).
March, J. G. (1991) Exploration and Exploitation in Organizational Learning. Organization Science, 2(1): 71-87
McKelvey, B. (1999) Avoiding Complexity Catastrophe in Co-evolutionary Pockets: Strategies for Rugged
Landscapes. Organization Science, 10(3): 249-321
McMillan, E. (2004) Complexity, Organizations and Change. Routledge, Hardback
McNamara, C.R. (1997) "Brief Overviews of Contemporary Theories in Management."Retrieved March, 15, 2005.
MichioKaku (2009) Physics of the Impossible. New York: Anchor. It examines the technologies of invisibility, teleportation,
precognition, star ships, antimatter engines, time travel and more—all regarded as things that are not possible today but that might be
possible in the future. He ranks these subjects according to when, if ever, these technologies might become reality.
Miller, John H. and Scott E. Page (2007) Complex Adaptive Systems: An Introduction to Computational Models of Social Life
Moffat, James ( 2003)Complexity Theory and Network Centric Warfare Princeton Studies in Complexity. Paperback
Morgan, Gareth (1998)Images of Organization: The Executive Edition [ABRIDGED]. San Francisco, Calif.: BerrettKoehler North, Michael J. and Charles M. Macal (2007)Managing Business Complexity: Discovering Strategic
Solutions with Agent-Based Modeling and Simulation. New York: Oxford Press.
Oliver, Richard W (1999)The Coming Biotech Age: The Business of Bio-Materials. New York: McGraw-Hill Companies.
Peitgen, Heinz-Otto (2004)Chaos and Fractals: New Frontiers of Science. New York: Springer Verlag.
Perrow, C. (1986) Complex Organizations: A Critical Essay Scott, Forseman& Co., Glenville, Illinois
Polley, D. (1997) "Turbulence in Organizations: New Metaphors for Organizational Research." Organization Science.
(Vol. 8, No.5, pp. 445-457)
Rivkin, J., W. (2000) Imitation of Complex Strategies. Management Science, 46(6): 824-844
Rivkin, J. and Siggelkow, N. (2003) Balancing Search and Stability: Interdependencies Among Elements of
Organizational Design. Management Science, 49, pp. 290-311
Rudolph, J., & Repenning, N. (2002) Disaster Dynamics: Understanding the Role of Quantity in Organizational
Collapse. Administrative Science Quarterly, 47: 1-30
Schilling, M. A. (2000) Toward a General Modular Systems Theory and its Applicability to Interfirm Product
Modularity.Academy of Management Review, 25(2): 312-334
Schmidt,Stanley (2008)The Coming Convergence, The Surprising Ways Diverse Technologies Interact to Shape our World and
Change the Future.Amherst, New York: Prometheus Books. In this guide to the future, he shows how past convergence have led to
today’s world, and then considers tomorrow’s main current in biotechnology, cognitive sciences, information technology, and nana-technology
and their shaping of our future.
Sawyer, Keith R (2005) Social Emergence: Societies as Complex Systems. New York: Cambridge University.
Senge, Peter M. (1994)The Fifth Discipline Fieldbook. New York: Currency
Shermer, M. (1995)."Exorcising Laplace’s Demon: Chaos and Antichaos, History and Metahistory."History and
Theory, (Vol. 34, No. 1 pp. 59-83). Oxford, UK: Blackwell Publishing
Siggelkow, S. (2002) Evolution toward Fit. Administrative Science Quarterly, 47, pp. 125-159
Simon, H. (1996) The Sciences of the Artificial (3rd Edition) MIT PressSloan, Julia (2006) Learning to Think Strategically,
New Frontiers in Learning, Butterworth-Heinemann.
Smith, W. (2001)."Chaos Theory and Postmodern Organization."International Journal of Organizational Theory and
Behavior. (Vol. 4, pp. 159–286)
Smith, Edward (2006) Complexity, Networking, and Effects Based Approaches to Operations.
Weick, K. E. (1976) Educational Organizations as loosely coupled systems. Administrative Science Quarterly, 21(1): 1-19
Yaneer Bar-Yam (2005). Making Things Work: Solving Complex Problems in a Complex World. Cambridge, MA: Knowledge
Press.
Zohar, Danah and Ian Marshal (1994)The Quantum Society, Mind, Physics and a New Social Vision. New York: William
Morrow. The authors provides us with a stimulating new view of society based on complex adaptive systems and their environments.
(Community of communities pp.181-201; The creative community pp115-136.
Manfred D. Jantzen, Ph.D.
Solution Leadership
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Solution Leadership References
CHAPTER 3
Solution Execution Approach
Becker, Brian E. (2001) The HR Scorecard: Linking People, Strategy, and Performance. Boston, MA: HBS Press
Bossidy, Larry & Ram Charan (2002) Execution, The Discipline of Getting Things Done. New York: Crown
Business.
Carver, John. (2006) Boards That Make a Difference : A New Design for Leadership in Nonprofit and Public
Organizations (J-B Carver Board Governance Series). San Francisco, Calif.: Jossey-Bass.
Conger, Jay A. (2001) Corporate Boards: New Strategies for Adding Value at the Top. San Francisco, CA: JosseyBass
Chang, Richard Y. (2000) Performance Scorecards. San Francisco: Jossey-Bass
George S. (Editor) (2004) Wharton on Dynamic Competitive Strategy. New York: Wiley
Harvard Business Review on Corporate Governance, Boston: HBS, 2000
Kaplan, Robert S. (2004) Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Boston: HB S Press
Kaplan, Robert S. (2000) The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the
New Business Environment. Boston, Mass.:Harvard Business School Press
Kaplan, Robert S. & David P Norton (1996) The Balanced Scorecard, Translating strategy into action. Boston: HBS
Press.
Kaplan, Robert S. (2006) Alignment, Using the Balance Scorecard to create Corporate Synergies, Boston: HBSP
Kros, John (2007) Spreadsheet Modeling for Business Decisions w/St CD, @RISK And Crystal Ball Access
.McGraw-Hill/Irwin; Spreadsheet Modeling for Business Decisions focuses on five fundamental topics of business
decision modeling; emphasizing the effective communication of results to the appropriate business decision maker.
The topics include spreadsheet modeling, data management and modeling, simulation and linear regression modeling,
and decision making under uncertainty. The text strives to educate managers in the process of becoming more
effective and efficient problem solvers by providing the most important and useful topics within business decision
models while at the same time preparing students to apply those topics to real-world problems, to integrate the use of
common software packages into their analysis and solutions, and to prepare written and verbal conclusions from that
analysis.
Ringland, G Parmenter, David (2007) Key Performance Indicators: Developing, Implementing, and Using Winning
KPIs Hoboken, N.J.: John Wiley & Sons.This a must book for those who are serious understanding and using KPIs as
performance management tools. The Balance Score Card can only work if the appropriate performance measures are
in it. Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping
users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of
over 500 performance measures. It has been said that Key Performance Indicators is the missing link between the
balanced scorecard work of Robert Kaplan and David Norton and the reality of implementing performance
measurement in an organization. While adopting many of the approaches of the KPI manual first published in 1996,
this proactive guide represents a significant shift in the way KPIs are developed and used, with an abundance of
implementation tools, including: The four foundation stones that lead the development and use of KPIs; A twelvestep model for developing and using KPIs with guidelines; A KPI resource kit including worksheets, workshop
programs, and questionnaires; A new and pragmatic approach to finding critical success factors; Over 500
performance measures; Templates for reporting performance measures; A resource kit for a consultant who is acting
as a coach/facilitator to the in-house project team (From the Inside Flap)
Slywotzky, Adrian J (1996) Value Migration: How to Think Several Moves Ahead of the Competition. Boston, Mass.:
HBS
Slywotzky, Adrian (2002) The Profit Zone : How Strategic Business Design Will Lead You to Tomorrow's Profits. :
Three Rivers Press
Pasmore, William A. (1994) Creating Strategic Change: Designing the Flexible, High-Performing Organization. N.Y:
Wiley.
Player, Steve (Editor) (1999) Activity-Based Management: Arthur Andersen's Lessons from the ABM Battlefield, 2nd
Edition. New York: Wiley April 19, 1999
Wayne W. Eckerson (2006) Performance Dashboards: Measuring, Monitoring, and Managing Your Business .
Hoboken, N.J.: John Wiley & Son. Provides a guide for Performance Dashboards.
Executing Solutions
Adler, Ronald B (2005) Communicating at Work, Principles and Practices for Business and the Professions. McGraw-Hill
Companies.
Hale, Judith (2002) Performance Based Evaluation: Tools and Techniques to Measure the Impact of Training. San Francisco:
Pfeiffer
Manfred D. Jantzen, Ph.D.
Solution Leadership
- 10 -
Solution Leadership References
Kessler, Robin (2008) Competency Based Performance Reviews, How to perform employee evaluations the Fortune 500 Way.
Franklin Lakes,NJ: Career Press
Lam, James (2003) Enterprise Risk Management: From Incentives to Controls. Hoboken. N.J..Wiley. Organized into four
comprehensive sections, Enterprise Risk Management offers in-depth insights, practical advice, and real-world case studies that explore every
aspect of this important field. Section I: "Risk Management in Context. In Section II: "The Enterprise Risk Management Framework,"
Section III: "Risk Management Applications" Section IV: "A Look to the Future”
McFarland, Keith R. (2009) The Breakthrough Company, How everyday companies become extraordinary performers.
New York: Crown Business.
Rummler, Geary A. (1995) Improving Performance : How to Manage the White Space in the Organization Chart (Jossey Bass
Business and Management Series). San Francisco, CA: Jossey-Bass
CHAPTER 4
Societal Development
SECTION II
Performance Culture
Adler Mortimer J (1997) Six Great Ideas. New York: Scribner Paper.
Aveni, Anthony (2006) Uncommon Sense, Understanding Nature’s Truths across Time and Culture. Boulder,
CO.University Press of Colorado.
Cameron, Kim S. and Robert E. Quinn (2006) Diagnosing and changing Organizational Culture: Based on the
competing Values Framework. San Francisco: John Wiley & Son.
Charles, Hampden Turner (1994) MAPS OF THE MIND. New York: Scribner Paper
Covey, Stephen R. (2004) The 7 Habits of Highly Effective People (Paperback) Free Press; 15 Anv edition
Dresser, Norine (1996) Multicultural Manners, New Rules of Etiquette for a Changing Society. New York: John Wiley
Driskill, Gerald W. (2005) Organizational Culture in Action: A Cultural Analysis Workbook. Thousand Oaks, Ca: Sage
Publications.
Hampden-Turner, Charles M. (2000) Building Cross-Cultural Competence : How to Create Wealth from Conflicting Values.
New Haven, Conn.: Yale University Press. The author compares American values to those of more than forty other nations and
explores six culture-defining dimensions and their reverse images. ( universalism-particularism, individualism-communitarianism, specificitydiffusion, achieved status-ascribed status, inner direction-outer direction, and sequential time – synchronous time). The author demonstrates
how the reconciliation of cultural differences can cause whole organizations to grow healthier, wealthier and wiser.
Hanson, Victor (2001) Carnage and Culture: Landmark Battles in the Rise of Western Power. New York: Doubleday August
14, 2001
Harris, Philip R. (1996) Managing Cultural Differences (The Managing Cultural Differences Series). Houston: Gulf Pub.
Harrison, Lawrence E. and Samual P. Huntington eds. (2001) Culture Matters, How values shape human progress. New
York: Basic Books (Paper).
Huntington, Samuel P. (1997) The Clash of Civilizations and the Remaking of World Order. New York: Touchstone
(Paper)The thesis of this provocative and potentially important book is the increasing threat of violence arising from renewed conflicts
between countries and cultures that base their traditions on religious faith and dogma. This argument moves past the notion of ethnicity to
examine the growing influence of a handful of major cultures--Western, Eastern Orthodox, Latin American, Islamic, Japanese, Chinese,
Hindu, and African--in current struggles across the globe.
Jeannet, Jean-Pierre (2000) Managing with a Global Mindset, London: Prentice Hall.“Globalization demands a totally new
managerial mindset – the Global Mindset”
O'Hara-Devereaux, Mary and Johansen, Robert (1994) GlobalWork: Bridging Distance, Culture and Time (The JosseyBass Management Series). San Francisco: Jossey-Bass
Ohmae, Kenichi (1987) The Mind of the Strategist (Business Library). Penguin Books Ltd
Ott, Steven J. (1989) The organizational culture perspective. The author provides an excellent discussion on the concept of
organizational culture and its essence, functions challenges. Chicago, Ill.: Dorsey Press
Ott, Steven J. (1989) The organizational culture perspective. The author provides an excellent discussion on the concept of
organizational culture and its essence, functions challenges. Chicago, Ill.: Dorsey Press
Schein, Edward H. (2009) The corporate Culture Survival Guide, Sense and Nonsense about Culture Change. San
Francisco: Jossey-Bass.
Schein, Edgar H. (2004) Organizational Culture and Leadership, San Francisco: John Wiley & Sons.This leading authority
on organizational culture focuses on dimensions of culture and the role of leadership in culture building, embedding,
and evolving. He shows how to transform the abstract concept of culture into a practical tool that managers and
students can use to understand the dynamics of organizations and changeShaw, P. (1997). "Intervening in the Shadow
Systems of Organizations." Journal of Organizational Change Management. (Vol. 10, No. 3, pp.235-250).
Hetfordshire, UK: MCB University Press.
Manfred D. Jantzen, Ph.D.
Solution Leadership
- 11 -
Solution Leadership References
Stacey, Ralph (2007) Strategic Management & Organizational Dynamics. London: Pitman Publishing, 5th edition In chapters
11 and 12 discusses in detail the role of the shadow system in organizational behavior and organizational change. Chapter 11 focuses on
decision-making and control processes employed in the shadow system (pp. 391-436) - Covert political processes and their impact on
organizational learning (pp392-400) - Unconscious processes and their impact on organizational learning (pp.400-415). Chapter 12
focuses on extraordinary management in the shadow system: How managers create knowledge and intervene far from certainty (pp.441-468)
“Mainstream prescriptions on organizational success largely ignore the shadow system of organization … p460; Functions performed by the
shadow system (pp.451-460); Intervening in the shadow system lists the following intervention steps (pp.460-468): Developing new
perspectives on control -Changing the mental models of managers at the top; Designing the use of power - Encourage the conditions for
spontaneous self-organization; Establish self-organizing groups - Cross-functional teams with developing their own projects; Develop multiple
cultures - Cross functional and cross cultural projects; Presenting challenges and taking risks; Improving group learning skills - Creating
resource slack (allow time.
Trice, Harrison M. (2009) The Cultures of Work Organizations. Englewood Cliffs, N.J.: Prentice Hall.
Trompenaars, F. (1997) Riding the Waves of Culture. New York, NY: Irwin Professional Publishing.
Van Wormer, Katherine S.; Besthorn, Fred H.; Keefe, Thomas (2007) Human Behavior and the Social
Environment: Macro Level: Groups, Communities, and Organizations. US: Oxford University.
CHAPTER 5
Organizational Performance
Argyris, Chris (1993) Knowledge for Action, A guide to overcoming barriers to organizational change. San Francisco:
Jossey-Bass.
Cohen, Don and Laurence Prusak, In Good Company, How Social Capital Makes Organizations Work. Boston:
HBSP, 2001. This book examines the role that social capital, a company’s “stock” of human connections such as trust, personal networks,
and a sense of community, plays in thriving organizations.
Day, A., Newsome, S., & Catano, V. (2002). Emotional intelligence and leadership. Kingston, ON: Canadian Forces
Leadership Institute.
Dessler Gary (2008) Framework for Human Resource Management (Paperback)Prentice Hall; 5th edition.
Edvinsson, Leif. (1997) Intellectual Capital: Realizing Your Company's True Value by Finding Its Hidden Brainpower. New
York: Collins March 26, 1997 ( Has extensive list of performance measures)
Easterby-Smith, Mark Ed. (2003) Handbook of Organizational Learning & Knowledge Management. Oxford: Blackwell.
Fisher, Kimball (1997) The Distributed Mind: Achieving High Performance Through the Collective Intelligence of Knowledge Work
Teams. AMACOM.
Florida, Richard (2005) The Rise of the Creative Class, and how it’s transforming work, leisure, community and everyday life.
According to the author, this creative class comprises more than thirty percent of the entire American workforce. New York: Basic
Books.
Flannery, Thomas P. (1996) People, Performance and Pay: Dynamic Compensation for Changing Organizations. New
York: Free Press.
Fontaine, Michael and Slusher, John (2000) Knowledge and Communities (Resources for the Knowledge-Based Economy,).
Boston: Butterworth-Heinemann.
Friedman, Brian, James Hatch, David Walker, (1998) Delivering on the Promise, How to attract, manage and retain
Human Capital. New York: Free Press.
Grantham, Charles E. (2000) The Future of Work: The Promise of the New Digital Work Society. New York: McGraw-Hill
Companies.
Hatten, Kenneth J. (2001) Reaching for the Knowledge Edge: How the Knowing Corporation Seeks, Shares & Uses Knowledge for
Strategic Advantage. New York: American Management Association.
Mayo, Andrew (2001) The Human Value of the Enterprise: Valuing People as Assets--Monitoring, Measuring, Managing.
Naperville, IL: Nicholas Brealey Publishing.
Pfeffer, Jeffrey and Robert I. Sutton, (2000) The Knowing – Doing Gap, How smart companies turn knowledge
into action. Boston: HBS.
Reichheld, Frederick F. (1996) The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value. Boston,
Mass.: Harvard Business School Press.
Shaw, Robert B. (1997) Trust in the Balance, Building successful organizations on results, integrity, and concern. San Francisco:
Jossey-Bass.
Smith, P.B. Improving Skills in Working with People: The T Group Johari Window Original Source:,, London: HMSO. 1969
Stewart, Thomas A. (2001) The Wealth of Knowledge: Intellectual Capital and the Twenty-first Century Organization. New York:
Currency.
Manfred D. Jantzen, Ph.D.
Solution Leadership
- 12 -
Solution Leadership References
Ulrich, Dave(1996) Human Resource Champions. Boston: Harvard Business School Press
Ulrich, Dave (1999) Results-Based Leadership. Boston: Harvard Business School Press
Ulrich, Dave (Editor). Tomorrow's HR Managemen : 48 Thought Leaders Call for Change. Boston: HB S Press
Ulrich, Dave (2009) HR Transformation: Building Human Resources From the Outside In. McGraw-Hill; 1 edition
Von Kroch, George (2000). Enabling Knowledge Creation, How to Unlock the Mystery of Tacit Knowledge and Release
the Power of Innovation. New York: Oxford Press.
CHAPTER 6
Leadership Competence
Brake, Terence (1996) The Global Leader: Management Insights from Around the World. Chicago: McGraw-Hill.
Bridges, William (2000) The Character of Organizations, Updated Edition : Using Personality Type in Organization Development.
Palo Alto, Calif.: Davies-Black Publishing. Author uses the Myer-Briggs Types Indicators and applies them to organizational
behavior.
Brockman, Johned (2003) The New Humanist, science at the edge. New York: Barnes & Nobles.
Buckingham, Marcus & Donald O. Clifton (2001) Now, Discover your Strength. New York: Free Press. Using a
Gallup poll, the authors develop a program to identify the most prevalent strengths based on 34 dominant ‘themes’ with thousands of
possible combinations and reveals how they can best be translated into personal and career success.
Cavico, Frank J. and Bahaudin G. Mujtaba. (2008) Business Ethics: The Moral Foundation for Effective
Leadership, Management, and Entrepreneurship. Pearson Custom Publishing; 2 edition.
Cavico, Frank; Bahaudin Mujtaba (2004) Business Ethics: Transcending Requirements through Moral Leadership
(Paperback). Pearson Custom Publishing.
Carlyle, Thomas (1841) On Heroes, Hero-Worship, and the Heroic History. Boston, MA: Houghton Mifflin.
Covey, Stephen R. (2004) The 7 Habits of Highly Effective People (Paperback) Free Press; 15th Edition
Elashmawi, Farid (1993) Multicultural Management: New Skills for Global Success (Managing Cultural Differences). Houston:
Gulf Publishing.
Fiedler, Fred E.(1967) A theory of leadership effectiveness. McGraw-Hill: Harper and Row
Heifetz, Ronald ( 1998) Leadership without Easy Answers. Cambridge, MA: Harvard University Press.
Hesselbein, Frances (2002) On Leading Change: A Leader to Leader Guide (Jossey-Bass; 1 edition , The Drucker
FoundationPaperback) On Leading Change features the best thinking from top experts on strategies for change, sustaining growth, and
leading transition. Written in a concise style that is ideal for the busy executive with little time to read, the book highlights a stellar panel of
contributors including Peter Drucker, Peter Senge, William Bridges, and Rosabeth Moss Kanter. On Leading Change is one title in The
Leader to Leader Guides four-volume set that draws from the most compelling articles that have appeared in the Drucker Foundation's
award-winning journal Leader to Leader.
Keidel, Robert W. (1985) Game Plans, Sport Strategies for Business. New York: Dutton.
Yukl, Gary A. (2005) Leadership in Organizations, Prentice Hall; 6th edition.
Leadership in Organizations focuses on effective leadership in organizations through both theory and practice. This book explains and
critiques the major theories and studies that are most relevant and informative and reviews what we know about leadership effectiveness. The
most comprehensive survey of the major theories and research on leadership and managerial effectiveness in formal organizations -- with
practical suggestions for improving leadership skills.
Kotter, John P. (1988) The Leadership Factor. New York: Free Press
Kouzes, James M. (2003) The Leadership Challenge, 3rd Edition. Jossey-Bass.
Kouzes, James M. (1997) Credibility: How Leaders Gain and Lose It, Why People Demand It. Jossey-Bass,San Francisco
Lennick, Doug and Fred Kiel (2005) Moral Intelligence, Enhancing Business Performance and Leadership Success. Pearson
Education (Wharton School Publishing). There is a powerful correlation between strong moral principles and business success.
Includes a ‘test’.
Machiavelli, Niccolo (2008) The Prince (Paperback) by New York: CreateSpace,
Maister, David H. (2001) Practice what you Preach, What managers must do to create a high achievement culture. New
York: Free Press.
Morris, Dick. (2002) Power Plays: Win or Lose--How History's Great Political Leaders Play the Game. N. Y.: Regan Books
Murphy, Emmett C. (1996)Leadership IQ : A Personal Development Process Based On A Scientific Study of A New Generation
of Leaders. New York: Wiley.
Popper, Micha. (2005) Leaders who Transform Society, What drives them and why we are attracted. Westport, CT: Praeger.
Simons, George F. (1993) Transcultural Leadership : Empowering the Diverse Workforce (Managing Cultural Differences).
Houston: Gulf Professional Publishing.
Tichy, Noel M. (Editor) (2003) The Ethical Challenge: How to Lead with Unyielding Integrity. San Francisco: John Wiley &
Sons.
Tichy, Noel M. (1997) The Leadership Engine: How Winning Companies Build Leaders at Every Level. New York, NY:
HarperCollins Publishers.
Tichy, Noel M. (1990) The Transformational Leader: The Key to Global Competitiveness. : Wiley.
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Ulrich, Dave; Zenger, Jack; Smallwood, Norm. (1999) Results-based Leadership. Boston: HBSP.
Vroom, Victor H.; Yetton, Phillip W. (1976) Leadership and Decision-Making. Pittsburgh: University of Pittsburgh
Press.
Vroom, Victor H.; Jago, Arthur G. (1988) The New Leadership: Managing Participation in Organizations. Englewood
Cliffs, NJ: Prentice-Hall
Leadership Behavior
Ansa McAl. (2005) “A Public Dynamic Conglomerate.” Retrieved December 20, 2005 from
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Annunzio, Susan (2001) eLeadership : Proven Techniques for Creating an Environment of Speed and Flexibility in the Digital
Economy. New York: Free Press,
Adler, Mortimer J. (1984) Six Great Ideas. Truth, Goodness and Beauty are Ideas we judge by; Liberty, Equality, and Justice are
ideas we act on. New York: Scribner Paper
Argyris, Chris. (1993) On organizational learning. Cambridge, Mass.: Blackwell Publishers
Blake, R.; Mouton, J. (1972) The Managerial Grid: The Key to Leadership Excellence. Houston: Gulf Publishing
Co.Bramley, Peter (1991) Evaluating Training Effectiveness: Translating Theory into Practice (The Mcgraw-Hill Training Series).
London ; New York: Mcgraw-Hill
Brinkerhoff, Robert O. (1994) The Learning Alliance : Systems Thinking in Human Resource Development .San Francisco:
Pfeiffer.
Cavico, Frank J. and Bahaudin G. Mujtaba (2007) Legal Challenges for the Global Manager and Entrepreneur (Paperback)
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Cavico, Frank, J and Bahaudin G. Mujtaba. (2007) Business Law for the Entrepreneur and Manager. ILEAD
Academy
Day, D. (2000). Leadership Development: A review in context. The Leadership Quarterly, 11, 581-614.
De Cagna, J. & J. Noffer, (2005). “Building Strategic Capacity by Design” in Executive Update online newsletter.
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Fisher, Roger ,William L. Ury, Bruce Patton (1991) (Editors). Getting to Yes: Negotiating Agreement Without Giving
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Gedeon, J. (2003). “The Three Levels of Management.” The Supervisory Skill Set. PowerPoint Presentation.
Hale, Judith (2002) Performance Based Evaluation: Tools and Techniques to Measure the Impact of Training.
Pfeiffer.
Hargrove, Robert. (1999).Masterful Coaching: Extraordinary Results by Impacting People and the Way they think
and work together. San Francisco, CA: Jossey-Bass/Pfeiffer
Harvard Business Essentials, Coaching and Mentoring, How to Develop Top Talent and Achieve Stronger
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O’Neill, Mary Beth. (2007). Executive Coaching with Backbone and Heart: A Systems approach to engaging leaders with their
challenges. San Francisco: John Wiley & Sons.
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Houston: Gulf Pub Co.
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Lexington Books.
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employee performance. New York: AMACOM.
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2006
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Hough (Eds.).
SECTION III
CHAPTER 7
Transformative Development
Competitive Space
Organizational Transformation
Beckhard, Richard (1987) Organizational Transitions: Managing Complex Change (Addison-Wesley Series on Organization
Development). Reading, Mass.:Addison Wesley Publishing Company February 1, 1987
Beckhard, Richard (1992) Changing the Essence : The Art of Creating and Leading Environmental Change in Organizations
(Jossey Bass Nonprofit & Public Management Series). San Francisco: Jossey-Bass
Case, John (1998) The Open-book Experience, Lessons from 100 companies who successfully transformed themselves.
Reading: Addison-Wesley.
Collins, Jim (2001) Good to Great: Why Some Companies Make the Leap... and Others Don't. New York, NY:
Gouillart, Francis J. (1996) Transforming the Organization. : Mcgraw-Hill October 1, 1996
Hamel, Gary (2000) Leading the Revolution. Boston, Mass.: Harvard Business School Press.
Howard , C (2006) Wharton on Making Decisions (Paperback) Hoboken, NJ: Wiley.
Kelly, James N. (1995) Transforming the Organization. New York: McGraw-Hill.
Lynch, Dudley and Paul L. Kords (1990) Strategy of the Dolphin, Scoring a Win in a Chaotic World. New York:
Fawcett
.Moran, Robert T. (1994) The Global Challenge: Building the New Worldwide Enterprise. London ; New York: McGraw-Hill
Companies November 1, 1994
Manfred D. Jantzen, Ph.D.
Solution Leadership
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Solution Leadership References
Nolan, Richard L & D. Croson (1995) Creative Destruction. A Six-Stage process for Transforming the Organization. Boston:
H.B.S.
Pine II, B. Joseph (1999) The Experience Economy: Work Is Theatre & Every Business a Stage. Boston: HBSP.
Price Waterhouse (1995) Change Integration Team, Better Change, Best Practices for Transforming your Organization.
New York: Irwin.
Senge, Peter M. (1999) The Dance of Change. The challenges to sustaining momentum in learning organizations. New York
Tobin, Daniel R. (1996) Transformational Learning. Renewing your Company through Knowledge & Skills. N.Y.: John Wiley.
Vollman, Thomas (1996) The Transformation Imperative: Achieving Market Dominance through Radical Change. Boston: HBS.
Organizations
Abe, Joseph M. (1998) Business Ecology : Giving Your Organization the Natural Edge. Boston: Butterworth-Heinemann,
Albrecht, Karl ( 2003) The Northbound Train: Finding the Purpose Setting the Direction Shaping the Destiny of Your Organization.
New York: AMACOM,
Apgar, David (2006) Risk Intelligence: Learning to Manage What We Don't Know. Harvard Business School Press; The author
explains how to raise the quality of your risk analysis—thus enhancing your "risk IQ"—by applying four simple rules: 1) Recognize which
risks are learnable—and reduce their uncertainty by discovering more about them. 2) Identify risks you can learn about the fastest. The
higher your learning speed, the more a project is worth pursuing. 3) Take on risky projects one at a time—learning about the risks
underlying each before moving to the next. 4) Build networks of business partners, suppliers, and customers who can collectively manage new
ventures’ risks by playing distinct roles.
Bryson, John M. (2004) Strategic Thinking must precede strategic planning Strategic Planning for Public and Nonprofit
Organizations: A Guide to Strengthening and Sustaining Organizational Achievement,. San Francisco: Wiley
Blanchard, Kenneth H (1999) Mission Possible: Becoming a World-Class Organization While There's Still Time. New York:
McGraw-Hill
Cairncross, Frances (2002) The Company of the Future. Boston, Mass.: Harvard Business School Press
Cawsey, Thomas F. (2007) Toolkit for Organizational Change, Thousand Oaks, CA: Sage.
De La Sierra, Cauley M. (1995) Managing Global Alliances, Key Steps for Successful Collaboration. New York: Addison-Wesley.
Garten, Jeffrey E. (Editor) (2000) World View: Global Strategies for the New Economy (The Harvard Business Review Book
Series). Boston: Harvard Business School Press
Gomes-Casseres, Benjamin (1996) The Alliance Revolution, The new Shape of Business Rivalry, Cambridge: Harvard.
Hartzler, Meg (2000) Team Fitness : A How-To Manual for Building a Winning Work Team(H0825). Milwaukee, Wis.: ASQ
Quality Press
Katzenbach, Jon R. (1998) Teams at the Top. Boston, Mass.: HBSP.
Kerzner, Harold (2003) Project Management: A Systems Approach to Planning, Scheduling, and Controlling. Hoboken, NJ:
Wiley.
Knutson, Joan (1999) Project Management: How to Plan and Manage Successful Projects. New York, NY: AMACOM.
Langdon, Danny G. (1999) (Editor). Intervention Resource Guide: 50 Performance Improvement Tools. San Francisco:
Pfeiffer
Lewis, James P. (2006) The Project Manager's Desk Reference. New York: McGraw-Hill November 17, 1999
Micklethwait, John (1998) The Witch Doctors : Making Sense of the Management Gurus. : Three Rivers Press.
Mintzberg, Henry (1998) Strategy Safari: A Guided Tour Through The Wilds of Strategic Management (Paperback) New
York: Free Press
Niven, Paul R. (2005) Balanced Scorecard Diagnostics: Maintaining Maximum Performance. Hoboken, NJ: Willey
Nolan, Timothy N. & Leonard D. Goodstein, Jeanette Goodstein (2008), Applied Strategic Planning: An Introduction
(Paperback) San Francisco: Wiley, 2 edition.
O’Shea, James (1997) Dangerous Company, The Consulting Powerhouses and the Business they save and ruin. New
York: Random House.
Stacey, Ralph (1996) Strategic Management & Organizational Dynamics. London: Pitman Publishing 1996 (2nd Ed. Paper)
Chapter 8, Pp.248-306. Organizations are feedback systems: Equilibrium and disequilibrium. Reinforcing the 6 P’s of
Strategic Management.
CHAPTER 8
Adaptive Growth
Marketing
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Solution Leadership References
CHAPTER 9
Institutional Alignment
*Much this content comes from work done as Special Advisor in the Ministry of Finance, Trinidad & Tobago, June
2010 and June 2012, special projects including Strategic Re-alignment Exercise Philipp Marshall (also a special
advisor).
Constitution of the Republic of Trinidad and Tobago (1976)
The People’s Partnership Manifesto Prosperity for All (2010)
Fyzabad Declaration, April 21, 2010
Ministry of Public Administration, The Green Paper (2010)
Timothy Hamil-Smith, Acting President, Re-Engineering our Constitution for Participation and Performance UWI Conference,
Celebrating the 50th Anniversary, April 25, 2012
Facing the Issues, Turning the Economy Around. Partnering with all People. Budget 2011 Government of Trinidad &
Tobago.
From Steady Foundation to Economic Transformation, Safety, Jobs, Investment. Budget 2012, Government of
Trinidad & Tobago.
OTHER SOURCES
COP Manifesto, The People’s Platform (2007)
Winston Dookeran, Politics of Choice, Advancing the Unification Process, A Discussion Document, February 22, 2010.
Winston Dookeran, Power, Politics and Performance, A Partnership Approach for Development. Ian Randle Publishers,
Kingston & Miami, April 2012
The Sunday Times, 6th May 2012; The Times, 5th May 2012.
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