Personalisation and Individual Budgets

Personalisation and Individual
Budgets
Phil Saunders- Director- Phil
Saunders Associates Ltd
Personalisation and the Meaning of
“Money”
• What is Personalisation?
• What are Individual Budgets?
• What is Money?
What is Personalisation?
• Resource Allocation
• Choice
• Control (The Right to……)
What are Individual Budgets?
• An Individual Budget is a sum of money
given to an individual made up of a
number of different funding streams
• A Personal Budget is funded solely out of
social care funds
Whose Money?
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£££££s paid to service users
Accounts - Individual Service Funds
£££££s paid to providers
£££££s paid to/kept by advocates,
brokers, commissioners etc
• Combinations of the above
Individual Budgets – the
Challenges
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How do I get one?
How much?
What if the money runs out?
Impulsive and inappropriate expenditure “fecklessness”
Saving (under spending)
Exploitation
What if what I want isn’t available?
What do services cost?
Solutions
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Widening Fair Access to Care
Resource Allocation Systems
Self Directed Support Planning
Outcomes Monitoring (e.g. SP framework)
Safeguarding
Market Management
Quality Assurance (e.g. QAF)
Successes to Date
• Immediate Individual Choice – what I want
now (Oldham etc)
• Long Term Choice – what I want in the
years to come (Extra Care Housing)
• Customer Provider Partnership – what do I
want? (Look Ahead Housing and Care,
Midland Heart)
• Collective Customer Choice – what we
want (UP2US)
Cultural Change
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Providers responding to customers
Staff being flexible
Commissioners facilitating choice
Service users’ realistic expectations
Co-production
Positive risk taking