GIS STRATEGY
April 2016
The application of GIS is limited only by the
imagination of those who use it
Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What is Geographic Information?.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Why does Hambleton need a GIS Strategy?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Context. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
INSPIRE...................................................................................
UK Location Strategy.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Open Data and the Local Government Transparency Code. . . . . . . . . . . . . . . . . . . . . . . . . . .
Ordnance Survey Public Sector Mapping Agreement.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Value of GIS in Local Government. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
4
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5
5
How GIS can help Hambleton deliver local priorities. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Supporting delivery of the Council Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Supporting the Corporate Addressing Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Links to the Spatial Data Capture Strategy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Major Development Projects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Waste Strategy.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hambleton Local Plan.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Efficient Working Practices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
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8
Existing GIS customer experiences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 10
Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
GIS Software.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Integration with other software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Web Mapping.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Metadata.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Priorities for 2016 - 2021.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Investment.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Staffing.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Partners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Monitoring and Implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Appendix 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Appendix 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 - 21
Introduction
We may not realise it, but geographical information is at the heart of what
Hambleton District Council (HDC) does.
In recent years there have been significant changes and initiatives for geographical information
that affect councils, including the European INSPIRE directive and the publication of the UK
Location Strategy. The freeing up of Ordnance Survey data and the introduction of the Local
Government Transparency code, set the back drop for a fresh look at Geographic Information
System (GIS). The common themes that emerge are those of efficiency savings, data sharing,
changes in ways of dealing with customers and compliance with regulation.
GIS at Hambleton is in a healthy state. A number of significant milestones in service delivery
have been reached. However, technology is ever changing and we cannot afford to stand
still. We need to put a strategy in place to enable us to plan, and resource GIS in the future,
optimising its use across the council and allowing for improvement in our working procedures
and services.
This Strategy sets the priorities for the development and resourcing of GIS at HDC for the next five years (2016-2021). The overarching aims are to ensure the council gets value for
money from the investment it has made in the current GIS infrastructure, and to support the
Council Plan.
“
But why not just use Google Maps? Google Maps are a mapping
information system not a Geographical Information System. Yes it
displays a map, yes you can get directions and yes you can add your
own data (be it point by point), but it does not have the functionality of
a GIS. It may be okay for displaying the location of the council offices
in relation to the whole world, but it cannot tell you who your local
councillor is or where your local play park is. And it certainly doesn’t
have the 2.5cm accuracy that Ordnance Survey data has when it
comes to boundary representations. For an organisation of our size,
using numerous large data sets, Google Maps is not an option.
”
1
What is Geographic Information?
Geographic Information is any information that contains a reference to a location, also
known as ‘spatial data’. This location can be defined in a number of ways such as with map
coordinates, by reference to a physical area such as a parish or ward, or by address. It is
frequently stated that 80% of local government data has a geographical component.
A GIS describes a large array of technology that is used to visualise, analyse and present
geographic information. A GIS is used to overlay any number of data layers enabling the
user to explore, determine and define relationships between these data layers.
For example, address data can be overlaid with ward boundaries to distinguish which
properties fall within a particular ward.
2
Why does Hambleton need a GIS strategy?
In December 2006 a National GIS supplier, ESRi UK, carried out a GIS audit for the council
which recommended moving towards a corporate solution with a corporate SDE
(a corporate database of Geographic Information) giving access to all staff.
A corporate GIS system has now been in operation for nearly ten years, which itself has
developed over that time with the introduction of web mapping.
There have also been significant changes in the political environment nationally and locally,
as well as many other external drivers that highlight this as the right time to implement a GIS
Strategy for Hambleton.
In October 2013 Calderdale Metropolitan
Borough Council was faced with the enviable
challenge of how to support the biggest cycle
race in the world – stage two of the 2014
Tour de France. Using several datasets from
Ordnance Survey, from early planning through
to completion, the event was carried out safely,
successfully and profitably.
“
The Tour de France has been a game changer for Calderdale and
the wider region. Accurate geographic information played a pivotal
part in this planning, and we have learnt from this in future planning
of major events.
Robin Tuddenham – Director, Communities and Business
Change
”
3
Context
There are both national and international drivers that support the development of a GIS
Strategy:
INSPIRE
Infrastructure for Spatial Information in Europe is an European Directive (2007/2/EC) that
aims to make available consistent spatial data sets about the environment, and create services
for accessing these datasets, so that they can be more easily shared or combined across the
European Community.
INSPIRE regulations were transposed into UK law in December 2009 with full compliance
required by 2019.
UK Location Strategy
Published in November 2008 the UK Location Strategy seeks to make better use of spatial
information held by public authorities and other sectors across the UK. As well as showing the
value of location-related information it also highlighted the huge amounts of such information
that are currently being collected across authorities - then rarely used again.
The strategy also recognised that location information is integral to all areas of government
decision-making.
Open Data and the Local Government Transparency Code
On 1 April 2010, as part of the government’s ‘Making Public Data Public’ initiative, Ordnance
Survey launched OS Open Data, an online portal, providing free and unrestricted access to
a large range of national mapping and geographic information data sets. This supports the
Government’s greater aim of transparency and accountability in Government, improvement of
public services and the creation of new economic and social value of data.
In May 2014 the Local Government Transparency Code was first published to meet the
government’s desire to place more power into citizen’s hands through increased democratic
accountability. It makes it easier for local people to contribute to the local decision making
process and help shape public services. The Code ensures local people can view and access
data relating to: how money is spent, use of assets, decision making and key local issues.
4
Ordnance Survey Public Sector Mapping Agreement
On 1 April 2011 the Public Sector Mapping Agreement (PSMA) came into effect, replacing a
number of separate contracts governing the supply and exchange of mapping and data within
the public sector. The key features are:
a centrally funded agreement between government and OS
membership available to nearly all public sector bodies in England and Wales
free access to core datasets at the point of use
entitlement to Great Britain coverage




This single agreement, simplifying previous licensing issues, allows local authorities, park
authorities, emergency services, health and central government bodies to easily exchange
information with one another.
What added value does GIS bring to Councils?
A study commissioned by the Local Government Association found that local government
output for England and Wales increased by over £230million per annum for 2008-09 through
the productivity benefits using geospatial information.
Case studies have identified key areas where GIS is a force for transformation:




Channel shift – through deployment of transactional web mapping systems.
Improved transport efficiency – wide application of route optimisation and street works management.
Better decision making – using geographic enabled local information systems
and shared intelligence networks provides easy access to quality information and reduces time to find it.
Reduced data duplication – using master datasets such as the NLPG (National Land and Property Gazetteer).
Gateshead Council had to look
at ways to make their Waste
Management Services more
efficient. Using PSMA (Public
Sector Mapping Agreement) data
from OS, the council introduced
route optimisation, and as a
result has seen significant savings
in time, money and resources.
“
OS MasterMap ITN layer’s Road Routing
Information in conjunction with Routesmart
software have made it possible for us to
optimise our waste collection services and
allow us the flexibility to make ongoing
changes when the need arises Colin Huntington, Service Director,
Gateshead Council
”
5
How GIS can help Hambleton deliver
local priorities?
A GIS strategy will underpin the Council Plan, Corporate Addressing Policy and Spatial Data
Capture Strategy. It can also assist in the delivery of key projects.
The Council Plan
In line with the Community Plan for North Yorkshire as a whole, the council publishes a Council Plan setting out its own vision for the Hambleton District community, the services it
intends to provide and how they will be achieved. The Council Plan details the council’s specific
aims for the current term, predicated on working collaboratively with partners on a district,
county and regional basis and strives for Hambleton to be one of the highest performing
councils providing services at the best value. Both of these ambitions can be supported by the
use of GIS.
GIS can support delivery against the following council priorities;

Driving Economic Vitality.

Enhancing Health and Wellbeing.

Caring for the Environment.

A Special Place to Live.
Appendix 1 sets out the GIS tasks that could assist in the Council Plan priorities.
GIS can assist in the delivery of strategies, policies and key projects which are council priorities.
Corporate Addressing Policy
Hambleton’s Corporate Addressing Policy seeks to utilise the corporate address database
as the core reference point for all council services, thereby facilitating seamless transfer of
information between services and encouraging closer working partnerships between teams,
which should ultimately provide a better service to our residents.
The GIS supports the maintenance of the corporate address database and assists in cleansing
existing data. Using a unique reference across the council for all our information allows for
efficient data analysis by GIS.
6
Spatial Data Capture Strategy
Hambleton’s Spatial Data Capture Strategy was adopted in 2010 and sets out the correct
procedures for accurate data capture within a GIS system. It explains the importance of
correctly plotted information and the legal implications if this is not followed. The strategy
ensures a reliable data resource from which analysis can then be carried out.
Major Development Projects
The Council Plan identifies five major developments among its key projects, in the delivery of
the plan; North Northallerton Development (including Sports Village), Central Northallerton
Redevelopment, Dalton Bridge Improvements, Sowerby Gateway Development (including
Sports Village) and the Bedale cycle ways and Gateway Car Park.
All these projects will impact on the lives of the surrounding residents and businesses with
whom the council will be seeking to create an open dialogue. The GIS resource could provide
a publicly accessible information portal. This would utilise the ArcGIS Online applications,
primarily the ‘Storybook’ application that allows articles to be documented along a timeline
that can be visually displayed on a map for ease of understanding.
GIS will also provide data support to assist affected services within the council, itself, to
manage, for example, increased number of council tax and business rate demands, large
additions of properties to the waste collection routes, increased contact with the council for
queries and larger demand for leisure services.
Waste Strategy
The council has developed a new Waste Strategy encompassing implementation of a new
recycling service and a review of the kerbside recycling service and waste collection rounds.
The GIS is a major part of route organisation which, together with Hambleton DC’s Addressing
system, will provide the necessary data for an external software provider to develop a GI
solution for any re-routing. Data monitoring the impact, of a new service and any re-routing
will be expected, and results will be published on the in-house solution.
The change in waste routes will also require an open relationship with the public to allow for a
smooth transition between services and the extensive catalogue of ArcGIS Online applications
will be used to assist in this situation.
7
Hambleton Local Plan
Throughout the preparation of the new Local Plan there will be a requirement to gather, and
often map, information from a variety of sources in different formats in order to develop a
robust evidence base. GI will be relied upon to bring all of this data together from the ‘Call For
Sites’ through to plan adoption.
Keeping residents and stakeholders informed of progress on the plan and producing site
specific documentation will also be key features of work on the local plan. ArcGIS Online
could play an important role in communicating this information to residents and stakeholders in
a simple format.
Efficient Working Practices
In conjunction with the national Open Data incentive and the council’s own transparency aim,
by publicising all possible data sets as open data allows for public access therefore reducing
the requirement for a Freedom of Information request. In the year 2014/15 Hambleton
received 691 requests, resulting in officer time spent away from their normal roles.
Home working and in the field working is becoming a greater requirement for staff, which
raises issues of accessibility to data and information. ArcGIS Online can be utilised to provide
solutions for department specific mapping and access to up to date maps using any ‘smart’
phone. The Collector application, specifically allows for staff to collect geographic referenced
data whilst out in the field that can be then updated to the GIS system.
The action plan, attached at Appendix 2, sets out how GIS can be utilised to assist in the
delivery of the above.
8
Existing GIS customer experiences
Although GIS is not currently being used to its full potential it is currently successfully supporting
a number of services to reach goals and gain efficiencies in their areas.
Below are a couple of examples of where GIS is currently benefiting.
“
The GIS service is currently
assisting in the compilation of
character assessments which will
inform the emerging Local Plan.
The annotated maps are great
at displaying various elements
of a village which helps to build
an impression of a settlements
character and will be used to
inform future planning decisions.
Planning Policy and
Conservation Team
“
”
It was very useful to work with
the GIS team to develop maps
to show the location and types of
recent rural affordable housing
development right across North
Yorkshire that had been supported
by our team of Rural Housing
Enablers. This was used to help
the team visualise our geographic
coverage and any gaps. It was also
useful in discussions with funding
partners, to illustrate the impact of
their investment.
North Yorkshire Strategic
Housing Manager
”
9
“
The support of GIS in the route
optimisation project has proved
vital and enabled the Waste and
Street Scene Service to ensure
uninterrupted service delivery and
implementation of the new recycling
service. Without this added capacity
and confidence in the accuracy of
data, progress within the service
would not be possible. There is
little doubt GIS support is critical to
be able to effectively manage the
operational delivery of the Waste
and Street Scene Service.
Waste and Street Scene Team
10
”
Technology
‘SDE’ Server
The Future
GIS Server
GIS SDE
UNIFORM
SDE
ARC CATALOG
UNIFORM
ARC SERVER
LOCAL VIEW
FUSION
Internet
EXTERNAL GIS
hambleton.gov.uk
GIS LICENCE
MANAGER
INTERNAL
GIS
ARC MAP
Desktop PC
For a relatively small district council we have a GIS infrastructure that many of the larger
councils look to achieve. Our GIS software is already integrated with other software packages
providing a platform to maximise its application.
GIS Software
Our current desktop GIS application is ‘ArcMap’ provided by ESRI.
Internet and intranet mapping are currently delivered by ESRI UK’s Local View Fusion, working
with map services published from the desktop application through ArcServer.
Integration with Other Software
Hambleton’s GIS is also integrated with the corporate Uniform system. This provides planning
and environmental health officers access to many more data sets allowing individual, specific,
analysis of a site.
Some of the corporate data sets are also utilised in Mayrise, the public lighting management
system.
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Web Mapping
The GIS system currently provides interactive internet and intranet mapping systems using ESRI
UK’s Local View Fusion application.
Local View Fusion gives the non-GIS user a friendlier environment in which to work and
manipulate the GIS data. ESRI UK have announced that Local View Fusion will be de-supported
as of July 2016 and it is assumed that existing customers will migrate to ArcGIS Online, a
product with greater functionality for the non-GIS user.
Metadata
Metadata is data that describes other data. For example, author, date created and date
modified and file size are very basic document metadata. This provides effective data
management, eliminates data duplication, and enables easy access to resources for staff as
well as satisfying external legislative requirements, such as INSPIRE, and facilitating better data
sharing with partners.
Hambleton’s metadata is compliant to the UK Gemini 2.2 metadata standard, published by the
Association for Geographic Information in 2012. This is compliant with ISO 19115, INSPIRE
and e-Government Metadata standard.
Initially the originating departments of the data were held responsible for keeping the relevant
metadata and datasets up to date However, little updating has been done and responsibility for
maintenance has now been taken on by the GIS Officer.
The metadata is currently stored in an access/e-forms database which is outdated. We have
begun migrating our metadata across to the ArcGIS desktop application, a newer system to
allow easier maintenance by the GIS Officer.
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Functionality
Our current GIS infrastructure, delivers the following key corporate functions:

Internet mapping.

Location–driven internet information delivery (My Hambleton).

Intranet mapping.

Standard desktop software.

Dedicated GIS SDE.

OS Master Map for large scale work where detailed mapping is required.
Stratford-on-Avon District
Council’s fraud investigation
team is analysing Public Sector
Mapping Agreement (PSMA) data
from Ordnance Survey, in order
to reduce or avoid costly and
time-consuming site visits
“
We find the desktop mapping tool an
invaluable aid in the continuing fight
against fraud.
Neil Shadbolt, Counter Fraud Officer,
Stratford-on-Avon Council
”
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Priorities for 2016 - 2021
Whilst the current GIS infrastructure meets the council’s current needs, it is capable of doing
much more. It is important that we continue to invest in it and encourage staff, stakeholders
and customers to use it as much as possible.
Over the next five years our priorities will be to:

seek to maintain and wherever possible enhance Hambleton’s GIS service

get the best value out of the GIS we already have by expanding and promoting the use
of GI across the council to improve working procedures

ensure that we use the most appropriate technology to deliver current and future needs

enhance the customer experience of spatial data

remain a forward thinking authority in our use of GIS

to provide an easy, efficient, essential and well used tool and handle spatial data in
accordance with good practice
We foresee the key areas of work for the future as being:

establishment of a metadata discovery service enabling customers to search HDC data
holding

development of processes for the efficient flow of information across the council, with
the Local Land and Property Gazetteer (LLPG) as the core repository

enhancement of online mapping services in conjunction with the development of the
new web site

embedding the use of GIS across services to assist with progression of key strategic
projects such as the Local Plan review, the NNDA project

fostering of good communication channels with core GIS users, both within and
outside HDC, to facilitate information flow, data sharing and partnership working.

creation of a programme of staff training at induction and throughout staff
employment
Together, these will allow GIS to continue to support council business needs and corporate
objectives into the future.
14
Delivery
Investment
Current maintenance agreements cover the supply of system upgrades to the main GIS desktop
solution. In migrating from Local View Fusion to ArcGIS Online additional one-off setup costs
will need to be budgeted for.
To support the delivery of this strategy’s priorities investment is needed in staff training,
additional partner support and additional GIS solutions.
Central Government encourages local authorities to participate in national resource-intensive
schemes by way of a financial incentive or grant. Hambleton has already taken advantage of
two such schemes and in 2014/15 saw the introduction of £14,000 into the council’s finances.
Using our GIS setup Hambleton has the advantage of participating in such schemes with
minimal effect on resources, ensuring any finances gained can then be utilised in support of
this strategy’s priorities.
Staffing
The GIS resource at Hambleton has a current staffing level of 0.8FTE with a basic level of
support from the Addressing Officer as needed.
This is the minimum level of staffing required to deliver the current level of service. To achieve
the priorities of this strategy it may be progressive to consider additional resourcing.
Partners
To stay at the forefront of the technology we depend on our formal partners ie software
providers, Ordnance Survey and BIS (Department for Business, Innovation and Skills), and our
informal partners, neighbouring authorities, for support, guidance and advice. Moving forward
we will need to work closely with all these partners if we are to realise the ambitions of this
strategy.
Monitoring and Implementation
A number of tasks have been identified in the Action Plan, at Appendix 1, that will need to be
completed in order to deliver the above priorities.
The Action Plan will be a tool for monitoring progress against key milestones and targets. It will
be monitored and reviewed by the service annually.
15
Glossary
BIS – The Government Department for Business, Innovation and Skills. The department
for economic growth. The department invests in skills and education to promote trade,
boost innovation and help people to start and grow business.
GI – Geographic Information. Information about places on the Earth’s surface.
GIS – Geographic Information System. A computer system for capturing, storing,
checking, integrating, manipulating, analysing and displaying data related to positions
on the Earth’s surface.
SDE – Spatial Database Engine. SDE’s help manage spatial data to provide a quicker
retrieval of that data from database engines such as Oracle, SQLServer and Informix.
OS – Ordnance Survey – Britain’s national mapping agency, providing information that is
‘vital to the nations wellbeing’.
Metadata – is data that describes other data, summarising basic information about the
data. Having the ability to search and filter metadata enables a user to locate specific
information quickly.
LLPG – Local Land and Property Gazetteer – An address database maintained by local
authorities in the UK and the means by which the council formally records all land and
property addresses within the district.
Online (web) mapping – is the process of using maps delivered by GIS. It is both served
and consumed so is more than a map on the web. It is both a service activity and
consumer activity.
OS(Ordnance Survey) Open Data – A range of quality assured data sets provided by
the national mapping agency for free. The range of products includes backdrop maps,
boundaries and postcodes.
PSMA – Public Sector Mapping Agreement – an agreement between central Government
and Ordnance Survey to provide Public Sector organisations access to high quality
mapping services.
16
Appendix 1
PROVIDING &
SPECIAL PLACE TO
LIVE
CARING FOR THE ENVIRONMENT
ENHANCING HEALTH
AND WELLBEING
DRIVING ECONOMIC VITALITY
COUNCIL
PLAN
PRIORITY
PURPOSE
DESKTOP
MAPPING
DESKTOP
ANALYSIS
INTRANET
MAPPING
INTERNET
MAPPING
OPEN DATA
PORTAL
Promote growth
of local economy
Support the
planning
department,
with provision
of supporting
evidence for
application
permissions.
Investigate the
existence of
‘business data’
to provide
supporting
information
for business
growth and
development.
Publish
supporting
information on
internal maps for
ease of access
and use by
officers.
Develop the
online map
for workspace
vacancies, to
promote and
encourage
occupation.
Make as many
data sets as
possible ‘Open
Data’ to allow
locals access
to data to
make their own
decisions.
Support
economic growth
through planning
Provide
supporting
information for
officer decisions
in support of
new policies and
guidance.
Monitor
application sizes
and locations
across the district
to support the
sustainable
development of
the district.
Publish
supporting
information on
internal maps for
ease of access
and use by
officers.
Provide an
interactive
form for land
owners to put
forward land for
development.
Provide a
favourable
sites dataset for
developer access
Improve the
health and
wellbeing of
our people by
providing and
supporting
community
inclusive facilities,
activities, events
and interventions.
Provide mapping
support to
community group
events.
Analyse gaps in
provision across
the district to
highlight areas
that funds should
be focussed.
Publish
supporting
information on
internal maps for
ease of access
and use by
officers.
Provide an online
map allowing
members of the
public t locate
their nearest
sport/activity/arts
group
Make as many
data set as
possible ‘Open
Data’ to allow
local s access
to data to
make their own
decisions.
Use WSS data to
pin point areas of
low recycling to
focus efforts.
Publish
supporting
information on
internal maps for
ease of access
and use by
officers.
Use web maps to
advertise location
of Recycling
Banks across the
district.
Publish
supporting
information on
internal maps for
ease of access
and use by
officers.
Provide ability
to customer to
report online
using an accurate
location. Feed
information to
admin team
through internal
maps and
supervisors
using in the field
mapping.
Publish
supporting
information on
internal maps for
ease of access
and use by
officers.
Provide an
interactive
form for land
owners to put
forward land for
development.
Improve
efficiency of
waste collections
and recycling
Improve customer
satisfaction
Provide an
adequate amount
of housing to
meet the housing
needs of all the
local community
Provide
supporting
information for
officer decisions
in support of
new policies and
guidance.
Monitor
application sizes
and locations
across the district
to support the
sustainable
development of
the district.
Provide a
favourable
sites dataset for
developer access.
17
Appendix 2
Task
No
Task
Lead
Performance
Indicator
Risk
Resources
Required
Council
Plan Link
Cost
Target Date
Strategic Priority 1 - Seek to maintain and wherever possible enhance Hamleton’s GIS resource
1
1a.
1b.
1c.
2
3
Establishment of a metadata
discovery service enabling
customers to search HDC
data holdings
GIS Officer Laura Malkin
Internal and external
customers able to
search data resouce
independently.
As requests for
geographic data
increase, increase in
officer time answering
queries and requests.
Officer time and
may require
partner support at
a cost.
Carry out a successful
migration of the current
metadata from in-house
solution to the ArcGIS
Desktop solution.
GIS Officer Laura Malkin
Accurate metadata for
all possible datasets
on the GIS SDE
Metadata becomes
unmaintainable,
leading to data
becoming untrustworthy.
GIS and Business
Analyst Officer
time. May require
partner support at
a cost.
Create and manage
metadata for Uniform
datasets
GIS Officer Laura Malkin
Metadata established
for the main datasets
of the working
modules.
Due to lack of trust in
data accuracy, data
may be under utilised
or there may be a
duplication of data
GIS Officer time
Investigate and implement a
data catalogue application
and embedd in website
GIS Officer Laura Malkin
Internal and external
customers able to
search data resouce
independently.
No access to full
metadata records
for all the councils
geographic data
GIS and Business
Analyst Officer
time. Web Master
Officer support.
Maintain regular updates to
the system as and when they
are released. This includes
ArcGIS for Desktop, ArcGIS
for Server, Productivity Suite
and ArcGIS Online.
ICT Business
Analyst - Nick
Rorke
Partner support not
hindered by version of
software
Systems become out
of data causing issues
for maintenance
support, resulting in
costly support being
unusable.
Business Analyst
Officer time.
Implement ArcGIS Online
for internal and external
mapping
GIS Officer Laura Malkin
Successful migration
from Local View
Fusion to ArcGIS
Online
Web maps are run
by an out of date
unmaintained system.
Unable to provide
innovative systems to
staff and public.
GIS and Business
Analyst Officer
time. May require
partner support
and additional
capital cost.
Dec-16
£1000 for
a day of
consultancy
Apr-16
Dec-16
Value: Open
Dec-16
Ongoing priority
Value:
Customer
Focused
Solution
may include
capital cost
of approx.
£5000 for
internal
system.
Jul-16
Strategic Priority 2 - Get the best value out of the GI systems (GIS) we already have by expanding and promoting the use of GI across the
council to improve working procedures
Development of processes
for the efficient flow of
information across the
council, with the Local Land
and Property Gazetteer
(LLPG) as the core repository
GIS Officer Laura Malkin
LLPG being widely
used as the core
repository. Easier
efficient data analysis
based on the UPRN.
Data analysis remains
time consuming.
Working relationships
between services
aren’t improved. No
efficiency savings.
Officer time
across the council
Ongoing priority
Attend annual meetings with
line managers to discuss
current work flows and
potential projects.
GIS Officer Laura Malkin
Annual calendar dates
in place with all line
managers.
Missed opportunities
for use of GIS in
service’s work can
lead to increased
man hours in that
area.
Officer time in
both services
Dec-16
Request for GIS to appear
as an agenda item on Team
Meetings, and attend when
necessary.
Line
Managers
GIS an agenda item at
all team meetings.
Staff not aware and
therefore not gaining
any benefits from a
corporate resource.
Officer time in
both service
Apr-16
1b.
1c.
Support the implementation
of the Corporate Addressing
Policy by the utilisation of the
UPRN across all service to
ease data analysis.
GIS Officer Laura Malkin
Increased appearance
of the UPRN
throughout council
datasets.
Missed oppertunities
for use of a corporate
resource. Data
analysis remains time
consuming.
GIS and
Addressing
Officer time.
Create a quarterly GIS
feature/top tip for Insight
GIS Officer Laura Malkin
Article appearance
every quarter
GIS profile is not
maintained creating
a lack of use,
minimising the effect
of any investment in
the system.
GIS Officer time
1
1a.
2
18
Value:
Customer
Focused
Ongoing priority
15th of Feb/May/
Aug/Nov
Task
No
Task
Lead
Performance
Indicator
Risk
Resources
Required
Council
Plan Link
Cost
Target
Date
Strategic Priority 3 - ensure we use the most appropriate technology to deliver current and future needs
1
Enhancement of online
mapping services in
conjunction with the
development of the new
web site.
GIS Officer Laura Malkin
Successful
implementation of
all ArcGIS Online
applications.
Missed oppertunities for
communicating with staff
and memebers of the
public. Lack of efficiency
saving.
Officer time and
possible investment
in training and
resource.
1a.
Utilise ArcGIS Online
to provide geographic
references for reporting
online
GIS Officer Laura Malkin
Successful use of
report a fault by main
services eg WSS, public
lighting.
Increased officer time
searching for locations
that could have been pin
pointed on a map.
GIS and Business
Analyst Officer
time. Web Master
Officer support.
Utilise ArcGIS online
to provide in-the-field
mapping on standard
mobile devices.
GIS Officer Laura Malkin
Successful use of in
the field mapping
producing a reduction
of man hours on
specific tasks.
No efficiencies in officer
working practices.
GIS, Business
Analyst and
Technical Analyst
Officer time.
Disseminate information
to the public regarding
the Council's major
development projects,
utilising ArcGIS Online
Storyboards and other
applications.
Project
Leader
ArcGIS Online
applications in place
and available to the
public on the website.
Data being shared with the
public through standard
process of documents.
Public less likely to read and
or understand fully, leading
to a lack of empathy for
both projects.
GIS and Business
Analyst Officer
time. May require
partner support at
a cost.
Value:
Customer
Focused
Priority:
Driving
Economic
Vitality
Assist in the formation and
implementation of a new
Local Plan
Project
Leader Andrew
McCormack
Planning Policy able to
successfully implement
an accurate Local Plan
Other unreliable data
sources could be called
upon affecting the accuracy
of the Local Plan
GIS Officer time
Priority:
Driving
Economic
Vitality
2018
Assist in the formation and
implementation of a new
Waste Strategy
Project
Leader Gary Brown
WSS able to
successfully implement
new waste and
recycling routes
Other unreliable data
sources could be called
upon affecting the accuracy
and quality of the routes.
GIS Officer time
Addressing Officer
Time
Prioirty:
Caring for the
Environment
Sep-16
Consider and explore GIS
in all major project briefs
GIS Officer Laura Malkin
Procurement
Officer Helen Allan
GIS a consideration on
all major project briefs.
Missed opportunities
possibly resulting in increase
man hours and costs.
GIS and Business
Analyst Officer
time. Project
Manager time.
1b.
1c.
2
3
4
Jul-16
Value:
Customer
Focused
Dec-17
Jul-17
£1000 for
one day of
consultancy
Jul-16
Ongoing
priority
19
Task
No
Task
Lead
Performance
Indicator
Risk
Resources
Required
Council
Plan Link
Cost
Target
Date
Strategic Priority 4 - Enhance the customer experience of spatial data
1
1a.
1b.
1c.
Enhancement of online
mapping services in
conjunction with the
development of the new
web site.
GIS Officer Laura Malkin
Successful
implementation of
all ArcGIS Online
applications.
Missed oppertunities
for communicating
with staff and
members of the
public. Lack of
efficiency saving.
Officer time
and possible
investment in
training and
resource.
Jul-16
Improve external
web page maps and
capabilities, giving
greater access to
information
GIS Officer Laura Malkin
Increase website hits
on web maps.
Customer experience
reduced and an
increased reliance on
customer service and
back office staff.
GIS Officer time
Value:
Customer
Focused
Give customers access to
council geographic data
- internal data catalogue
search capability
GIS Officer Laura Malkin
Availability of a data
catalogue.
Missed opportunities
for staff to be using
GIS in their work
leading to increased
man hours.
GIS and Business
Analyst Officer
time. May require
partner support at
a cost.
Value:
Customer
Focused
Provide an Open Data
portal giving the public
access to the Council's GI
data, making the council
more transparent
GIS Officer Laura Malkin
Operational data
portal being accessed
from the councils
website and being
utilised by outside
partners and public.
Reduction in FOI
requests.
Affects the councils
reputation regarding
transparency and
openness. Increase in
officer time dealing
with queries and
requests.
GIS and Business
Analyst Officer
time. Informal
partner support.
Value: Open,
Responsible
and
Customer
Focused
Ongoing
priority
£1000 for
one day of
consultancy
Jul-16
Jun-16
Strategic Priority 5 - Remain a forward thinking authority in our use of GIS
1
Fostering of good
communication channels
with core GIS users, both
within and outside HDC,
to facilitate information
flow, data sharing and
partnership working.
GIS Officer
-Laura
Malkin,
Service
Managers
Services are aware
and have the ability
to exchange data to
assist in day to day
processes.
Double handling
and creation of data.
Delays in reaching
decisions. Targets
not met.
Officer time
across the council
Ongoing
priority
Attend partner events
to learn of future
innovations
GIS Officer Laura Malkin
ICT Business
Analyst - Nick
Rorke
Attendance to main
events of the year;
ESRI UK Annual
Conference, PSMA
Annual Conference,
PSMA Regional
Meeting, PSMA
County Meeting
Not kept up to date
with innovations.
May miss out on
opportunities. Council
does not move
forward in its GIS
provision.
GIS Officer
time out of the
office. Travel and
accommodation
expenses.
Ongoing
priority
Develop better working
relationships with partners
to gain access to affective
support
GIS Officer Laura Malkin
ICT Business
Analyst - Nick
Rorke
HDC’s GIS system
running smoothly and
effectively. Regular
‘catch-up’ meetings in
place.
Risk to the councils
relationship with
partners leading in
delayed support for
issues.
GIS and Business
Analyst Officer
time and partner
time.
Set up a North Yorkshire
GI group
GIS Officer Laura Malkin
Diarised date for
future meetings.
Missed opportunities.
GIS Officer time
out of the office.
Look to informal
partner and other local
authorities for working
ideas
GIS Officer Laura Malkin
Increased visits to and
from neighbouring
authorities.
Missed opportunities.
GIS Officer time
out of the office.
1a.
1b.
1c.
1d.
20
Value:
Respectful
Ongoing
priority
Instigated
Oct 2015 organisation
ongoing.
Value:
Respectful
Ongoing
priority
Task
No
Task
Lead
Performance
Indicator
Risk
Resources
Required
Council
Plan Link
Cost
Target
Date
Strategic Priority 6 - Provide an easy, efficient, essential and well used tool and handle spatial data in accordance with good
practice.
Creating a programme
of staff training at
induction and throughout
staff employment.
GIS Officer - Laura
Malkin
Increased staff
awarenes with
compatible skills to
utilise the resource
fully.
Missed opportunities
for staff to be using
GIS in their work
leading to increased
man hours.
GIS Officer and
HR Officer time
GIS Officer - Laura
Malkin
GIS successfully
embedded into
induction training
Missed opportunities
for staff to be using
GIS in their work
leading to increased
man hours.
GIS Officer and
HR Officer time
Value:
Fair and
Respectful
May-17
1a.
Create GIS introduction/
training for new staff
induction
GIS Officer - Laura
Malkin
Staff competent and
confident users of GIS.
Incorrect use of
systems, production
of data etc. leading to
mis-information and
increased officer time.
Officer time
across the council
Value:
Fair and
Respectful
Sep-16
1b.
Set up annual training
programme for GIS
software users
Create, an annually
maintained matrix of
software reliabilities, to
allow us to accurately
plan for system updates.
GIS Officer - Laura
Malkin ICT Business
Analyst - Nick Rorke
Programme in place
for regular updates
to the GIS. Updates
implemented without
delay.
Systems become out
of date causing issues
for maintenance
support, resulting in
costly support being
unusable.
GIS and Business
Analyst Officer
time and partner
support.
Ongoing
priority
Gain ICT buy-in and
dedicated support to
allow for efficient support
provision.
ICT Manager Jenny Pan
Efficient and effective
support of the GIS
Officer. Reducing
delays in GIS work.
ICT unable to support
the GIS service
resulting in delays in
GIS results creating
a lack of trust from
other services.
Additional
Business Analyst
time and/or
resource.
Ongoing
priority
To apply the principles
of the Spatial Data
Capture Strategy (2010)
to ensure spatial datasets
can be relied upon as
an accurate depiction
of data.
GIS Officer - Laura
Malkin
All data at HDC being
collected accurately
ultimately making it
reliable for decision
making.
Time wasted
collecting information
which can not be
used else where
GIS Officer and
Services’ time
1
2
3
4
May-17
Value:
Fair and
Respectful
Ongoing
priority
21
Civic Centre, Stone Cross, Northallerton, North Yorkshire DL6 2UU
01609 779977
[email protected]
hambleton.gov.uk
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