An Analysis of the Components of Transformational Leadership Which Affect Innovative Work Behavior Rutchapong Chatchawan1, Kanon Trichandhara2, Idsaratt Rinthaisong3 Student Ph.D. (Management), Faculty of Management Science, Prince of Songkla University, [email protected] 2 Asst. Prof. Dr. Department of Public Administration Faculty of Management Sciences, Prince of Songkla University, [email protected] 3 Dr. Department of Public Administration Faculty of Management Sciences, Prince of Songkla University, [email protected] 1 Abstract This study aimed to analyze the components of transformational leadership which affect innovative work behavior. A document research method was used in the study to present an analysis of relevant theories, research studies, books, and articles published in Thailand and in other countries. The findings reveal that transformational leadership plays an important role in developing innovative work behavior, which is critical to the survival of organizations nowadays. From a review of relevant literature, this study also presents the four components of transformational leadership, which consist of 1) Idealized Influence, 2) Inspirational Motivation, 3) Intellectual Stimulation, and 4) Individualized Consideration. Keywords: innovative work behavior, transformational leadership 1. Introduction “Innovation” is derived from the Latin word “innovare”, which means “to create something new” (National Innovation Agency, 2004) . Innovation is an important and interrelated concept in economics, social studies, politics, and cultural studies. It creates structural changes in the manufacturing and service industries, as well as shaping the social structure. Innovation is an economic driver. It increases international competitiveness of the country ( Yodyingyong, 2009) . At present, rapid advancement in science and technology has gradually changed the global community to a knowledge-based society. In today’s economic competition, organizations and countries rely on knowledge to survive, grow, and assure their security. The current economic system does not depend on land, labor, or capital any longer. Instead, the economy is driven by knowledge and innovation. The studies of innovation initially focused on how to distinguish organizations from their competitors. Recently, a study of human behavior in connection with innovation was introduced and later defined as innovative work behavior. The concept was developed to encourage better work performance of the employees and the organizations (De Jong & Den Hartog, 2008). In several research studies, it appears that innovative work behavior is influenced by both direct and indirect factors. It is found that transformational leadership strongly affect innovative work behavior. This concept is also supported by the studies of Mark et al., (2008), Rabia et al., (2009), Yaping et al., (2009), and Ghulam et al., (2012). The four basic components that underlie transformational leadership are Idealized Influence, Inspirational Motivation, Intellectual Stimulation, and Individualized Consideration (Bass & Avolio, 1996). In this study, concepts, theories, and research studies related to the components of transformational leadership which affect innovative work behavior were analyzed and synthesized. It is hoped that this study is able to provide useful information for organizations to develop innovative work behavior among their employees to guarantee efficacy and success of the organizations. Objective To analyze the components of transformational leadership which affects innovative work behavior Research Methodology This study was conducted through a review of literature and document analysis. The data was presented in a form of descriptive report with an analysis of secondary data which was gathered from relevant documents and research studies, as well as from electronic database including Business Source Complete, Emerald Full Text, JSTOR, Science Direct, Scopus, Web of Science, Google Scholar and Wiley Online Library. The search terms used to retrieve data are Innovative Work Behavior and Transformation Leadership. Results 1.1 Definition of Transformational Leadership Several leading scholars have a common view on transformational leadership focusing on the employees’ acceptance of objectives and missions of the organization to pursue and achieve their goals. Leithwood (1990) defines transformational leadership as a process of setting directions by communicating mutual missions and a positive response to a higher level of expectations in work behavior to achieve objectives through a structure and system of the organization. Transformational leaders make the followers feel that their leader has a special ability to incorporate positive power by building trust among the employees to overcome obstacles and bring pride to them. The followers associate a leader with a symbol of success and professionalism. Bass & Avolio (1994) believe that transformational leaders are able to inspire the followers and engage them in new perspectives of work to have awareness of organizational visions and missions and to increase their capacity and potential. Transformational leaders can motivate the followers to focus on greater organizational objectives rather than their own aims. Transformational leaders inspire the followers to attempt higher than their expected level and challenge them to have high expectations and to achieve higher levels of idealized performance. Razik & Swanson (1998) define transformational leaders as those who can motivate employees to perform better than their usual levels and focus on achieving a high level of performance. Transformational leaders provide reassurance to employees to complete missions. Williams (2005) refers transformational leaders to those who make employees aware of and accept group objectives or goals and the benefits to the group. Van Woerkom & De Reuver (2009) state that transformational leaders incorporate an individual’s goal with the organizational goals. In Thailand, Kecharananta (2003) suggests that a transformational leader is either a member of the organization or an outside collaborator whose main objectives are to bring in knowledge, skills, and experience to facilitate organizational changes effectively. Rakthai (2003) explains that a transformation leader is a person who sees the need to change and is in a position to work with the group to achieve the objective. This study, therefore, concludes that transformational leadership refers to the leader’s ability to motivate the employees, build trust and confidence, and influence them to attempt a higher level of performance in the best interest of the greater organization. 1.2 Components of transformational leadership To increase the organizational efficacy and performance, transformational leaders require different dimensions of leadership to pose some changes to followers and the organization. Transformational leaders influence the employees’ creativity directly by increasing their intrinsic motivation and indirectly by providing a supportive work environment to nurture the employees’ experiments and initiatives without any fear of being punished if the results does not meet the expectations (Amabile et al., 1998). The concept of transformational leadership was a new paradigm of leadership models (Bass, 1997) which was further developed by Burns (1978) and Bass (1985). Transformational leadership establishes a paradigm shift from the traditional concept towards leadership because it entails power distribution, motivation and morale to encourage leadership among the followers through a variety of mechanisms. Transformational leadership is crucial to successful organizations in today’s rapidly changing world (Mosley et al., 1996). Bass & Avolio (1996) investigate and compare different leadership styles and leadership effectiveness in making the followers attempt higher levels of performance than their expectations and gain improved skills, as well as an ability to make the followers aware of the organizational missions and vision and to focus on the organizational aims more than their own ones. Bass & Avolio (1996) propose the four components of transformational leadership as follows. 1.) Idealized Influence Idealized Influence involves transformational leaders who display intelligence, commitment, and determination to perform the work with a set of beliefs and values. They have idealized traits. They are admired by the employees. They are able to build trust and confidence in the team making the employees feel proud of working together. The employers see the leader as a role model. Leaders with the idealized influence component are those with a clear vision and who can translate the vision to the followers. They need to have great control of themselves in time of crisis. They need to maintain high moral standards and do not abuse leadership power for their personal gains. They are committed to achieve organizational objectives. 2.) Inspirational Motivation Inspirational Motivation refers to the leader’s ability to inspire the employees to have intrinsic motivation by communicating clear objectives and challenges to the followers. Leaders with inspirational motivation are able to stimulate the team with enthusiasm, optimism, and positivity. The leader’s motivation inspires the employees to have commitment to perform to their best ability and to have confidence and determination in achieving the objectives. 3.) Intellectual Stimulation Intellectual Stimulation is the leader’s ability to encourage the team to think about problems and draw in difference perspectives to identify solutions by using creativity and initiations, raising questions, making assumptions, and challenging the usual frame of thinking. Leaders with intellectual motivation support the followers by cleverly involving them in the problem solving process and encouraging them to think freely. 4.) Individualized Consideration Individualized Consideration is an ability to pay attention and be concerned of the follower’s needs and desires, as well as encouraging them to take up professional development programs. The leaders with the individualized consideration component act as a coach or a mentor giving advice and suggestions to the subordinates and giving an equal support to all members in the team. Transformational leaders provides opportunities for each team member to take more responsibilities and help them to fulfill their potential talents in the organization. Additionally, Aldag and Kuzuhara (2002) suggest that, apart from having the four above components of leadership, transformational leaders also require the following five unique skills. 1. Anticipatory Skills, which involve the ability to systematically see and understand the pattern and the change of the environmental forces 2. Visioning Skills, which involve a process of motivating people or the team to perform the leader’s or organizational objectives 3. Value – Congruent Skills, which involve the ability to value the needs of the employees and integrate their values into the organizational objectives 4. Empowering Skills, which involve the ability to delegate power and responsibilities to the employees to have ownership of the work and feel empowered with the successful outcomes 5. Self – understanding Skills, which involve the ability to recognize one’s own strength and weaknesses and having a good understanding of the subordinates A review of relevant literature and research studies in the field of transformational leadership show that similar components of transformational leadership have been proposed. In short, it is agreed that transformational leadership entails the ability to inspire employees to trust and believe in the leader. A transformational leader influences the employees to take up changes, work harder to achieve goals, develop their capacities, and contribute to the success of the organization. This study found that the following four basic components of transformational leadership have been extensively discussed by all leading scholars, as shown in Table 1. Table 1: Components of Transformational Leadership Scholar Components of Transformational Leadership Idealized InspirationalIntellectual Individualized Influence Motivation Stimulation Consideration Gholam et √ √ √ √ al., 2015 Kristen E. √ √ √ √ Williams, 2014 Rabia et √ √ √ √ al., 2009 Mark et √ √ √ √ al., 2008 Boyett, √ √ √ 2006 Bass & √ √ √ √ Avolio, 1996 Atwater & √ √ √ √ Wright, 1990 Bass, 1985 √ √ √ √ Kachornkit √ √ √ √ tiya, 2012 Siwapitak, √ √ √ √ 2011 Therefore, it can be concluded that transformational leadership plays a key role in promoting innovative work behavior. The main components of transformational leadership consist of Idealized Influence, Inspirational Motivation, Intellectual Stimulation, and Individualized Consideration as shown in Diagram 1. Diagram 1: Transformational Leadership Model 1.3 A relationship between transformational leadership and innovative work behavior Several studies support the idea that transformational leadership is an important factor to promote innovative work behavior. Boyett (2006) proposes that effective leaders must have a sense of authority, confidence, competence, a clear vision, core values, and commitment in achieving goals. They must focus on organizational goals rather than their personal ones. Transformational leaders make the followers feel proud to work towards the benefits of the team. Various factors related to transformational leadership were studied in several previous research. Mark et al (2008), for example, investigate the gender of managers and employees and a relationship between transformational leadership and innovative work behavior. The project was conducted by the health services team in a period of three years and funded by Australian Research Council. The subjects of the study were 335 employees from 41 professions working in hospitals in Australia. Multifactor Leadership Questionnaire developed by Bass & Avolio (1994) and The Aston Team Performance Inventory developed by West et al (2005) were used in the study. The results showed a reliability score of 0.86 and revealed that transformational leadership and innovative work behavior have significantly positive correlation. In addition, it was found that more employees developed innovative work behavior when working with male leaders than when working with female leaders. However, the study found no statistically significant correlation between transformational leadership and the gender of the manager and the employees. Similar results were also found in a study of Rabia et al (2009), who investigated transformational leadership and innovative organization. The study involved 296 managers in the telecommunication sector in Pakistan. Hierarchical Regression Model was used to study a relationship between sizes of organizations and transformational leadership. It was found that sizes of organizations had a statistically significant correlation with all components of transformational leadership. Moreover, innovative organizations showed a statistically significant correlation with the component of Individualized Consideration. It also showed that transformational leadership positively affected innovative organization and the two concepts significantly support one another (Gholam et al., 2015). These results are supported by the study of Yaping et al (2009), who investigated transformational leadership and employees’ creativity. It was found that transformational leadership demonstrated a positive correlation with employees’ creativity. Ghulem et al (2012) studied a relationship between transformational leadership and innovative work behavior in 200 educational institutions (schools, colleges, and universities). Multifactor Leadership Questionnaire (Almas, 2007), Innovative Work Behavior Scale (Butt, 2006), and Pearson Correlation were used in the research. It was found that five components of transformational leadership including Prestige, Idealized Influence, Inspirational Motivation, Intellectual Stimulation, and Individualized Consideration were significantly correlated with the four components of innovative work behavior, which are idea acceptance, idea generation, affective commitment, and utilization. In conclusion, it is evident that transformational leadership has a positive correlation with innovative work behavior. The relationship between the factors discussed above is presented in Diagram 2. Diagram 2: Model of a relationship between transformational leader and innovative work behavior 5. Conclusion and Suggestions This study aimed to investigate the components of transformational leadership which affect innovative work behavior. Extensive literature review of this study has demonstrated that there is a positive correlation between transformational leadership and innovative work behavior. The main components of transformational leadership consist of 1) Idealized Influence, which involves the ability to act as a role model and make their followers proud to be associated with the leader; 2) Inspirational Motivation, which involves the ability to motivate and inspire the followers to work with enthusiasm and optimism; 3) Intellectual Stimulation which involves the ability to encourage the followers to be aware of problems in the organization and seek innovative and creative solutions; and 4) Individualized Consideration, which involves the ability to deal with people as individuals with unique needs, abilities, and aspirations as well as making them feel valued by the organization. This study has shown that these components are evidently correlated. It is hoped that the results of this study have contributed to the body of knowledge regarding transformational leadership and innovative work behavior. The results of this study can also be used as guidelines to promote and develop transformational leaders on the organizations in the hope of encouraging innovative work behavior to increase the efficacy and performance of the organizations. 2. Acknowledgment This study is funded by Prince of Songkla University’s Postgraduate Studies Fund. References [1] Abbas, G., Iqbal, J., Waheed, A., & Riaz, M., N. (2012). Relationship between Transformational Leadership Style and Innovative Work Behavior in Educational Institutions. Journal of Behavioural Sciences, 22(3), 18-32. [2] Almas, S. (2007). Leadership styles as predictors of conflict management styles (Unpublished M. Phil dissertation). National Institute of Psychology, Quaid-iAam University Islamabad, Pakistan. [3] Aldag, R. J. & Kuzuhara, L. W. (2002). 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