ESSENTIAL INFORMATION
on
BELLADRUM TARTAN HEART FESTIVAL 2017
www.tartanheartfestival.co.uk
T
hank you for buying your ticket to Belladrum 2017, the 14th staging of the festival.
Please read on for some essential information on enjoying the show and see our
FAQs list at www.tartanheartfestival.co.uk where you will find more information
on most subjects. Fifty years on from 1967, the theme for this year’s festival is SUMMER
OF LOVE – so get in the groove for Bella in your best hippy chic!
Where: Belladrum Estate, By Beauly, Inverness-shire IV4 7BA.
When: The event takes place 3rd-6th August 2017. Like last year, we have a third headliner
plus support on the Thursday on the Garden Stage (main stage). You will need to buy a
Three-day Ticket to see this. A Weekend Adult Ticket gives the same access as it has in the
past – to parking/ camping from 0800 on the Thursday and to the arena and the Grassroots
Stage ceilidh from approximately 1600 on the Thursday, but not the extra Thursday
headliner and support on the Garden Stage. A Three-day Adult Ticket gets you the same as
a weekend ticket but includes entry to the Garden Stage on the Thursday. Three Day and
Weekend Tickets allow access to the campsites between 0800 on the Thursday and 1300 on the
Sunday and Saturday tickets between 0900 on the Saturday and 1300 on the Sunday. Disabled
ticket buyers please see below before buying tickets. There are no Thursday or Friday only
tickets available. Children’s tickets follow those of the adults accompanying them in terms of
Weekend/Three day status.
Getting ready:

Don’t forget your: ticket, parking pass, warm & waterproof clothing, original Photo- ID
with proof of age (if you are aged approximately 8 – 25 or a guest), and any vital
medication

Security: Only bring what items of value you can carry securely or afford to lose – tents
are impossible to make secure

Credit Cards and Mobiles: Leave a note of credit card numbers at home to make
cancellation easy; carry your mobile number with you so you can use someone else’s to
block it if you lose it.

Keys: Only bring essential ones; know where your spare car key is.

Travel Light: Remember when packing, you will have to carry your stuff to your camp
site; there will be a camping store on site

Display: if you are arriving in a car, display your parking pass prominently.
Getting There: From the South & East: Take the A862 West from Inverness towards Beauly.
Approx 9 miles from Inverness, turn left onto A833 signposted Kiltarlity and Drumnadrochit.
Approx 1 mile on, turn left at second gate lodge on the left (it has black gables and the turning is
signposted Belladrum). If you go as far as Brockie’s Lodge Hotel on the A833, you have passed
the turning. Follow signs and stewards’ directions. From the North and West: go through Beauly
on the A862 and cross the River Beauly. Approx 1 mile on, turn right for Kiltarlity and
Drumnadrochit onto A833; then as above. From the South West: Turn left off the A82 in
Drumnadrochit, onto the A831; after approx 1.5 miles, turn right onto the A833, signposted to
Beauly. After approx 8 miles, you will pass Brockie’s Lodge Hotel on your left. When you get to a
gate lodge with black gables, signposted Belladrum, turn right. Follow signs and stewards’
instructions (for Glamping parking take the right turn opposite Brockie’s Lodge Hotel)
Arrival times: We would advise arriving at the festival as early as possible to avoid potential
traffic delays. The gates & campsites will open from 0800 on the Thursday to allow an earlier
ingress than in previous years. The arenas will open at 12noon. The busiest periods for
arrival are from 1400-2000 on Thursday so we advise that you avoid coming to the
festival during this period if possible. There are regular bus services to the festival from
Inverness (Stagecoach) and the local area (Ross’s Mini busses). Please see the
http://www.tartanheartfestival.co.uk/info/travel/. On the day, we advise you listen to local
radio and check travel updates online and via social media to ensure the least possible delay.
Admission: You must have a valid e-ticket or printed ticket joined to its stub to obtain a valid
wristband, and you must have a valid wristband to enter the event. Your purchase of a ticket
and admission to the event signify your acceptance of the terms and conditions on the ticket and
on the event web site. There is no readmission without a valid wristband. Lost, stolen, altered or
incomplete tickets will be invalid and will not be exchanged for wristbands or allowed entry.
Holders of wristbands that have been lost, stolen or tampered with in any way will not be
granted admission. Wristbands are non-transferable.
Under 18 and ID issues: Under 18s must be accompanied at all times by a responsible adult (a
maximum of two under 18s to each adult who must be 21 or over) at the event and will not be
allowed to bring alcohol into the event or consume it there; if you are over 18 but lucky enough
to look under, you must be able to prove your age with original photo-ID; that might be
passport, driving licence, Citizencard (available to any age), or Young Scot Card (ages 11-26),
etc. Bar and gate staff are empowered to treat you as under 18 if you are not able to prove
otherwise
Under 12 and ID issues: Under 12s must be accompanied at all times by a responsible adult (a
maximum of two under 18s to each adult who must be 21 or over); you must be able to prove
that your child is 12 or under if you are bringing them on a child’s ticket. Acceptable proof will
be original photo-ID (no photocopies) showing proof of age as in a passport, or photo ID card
that can be obtained from www.citizencard.com at a specially discounted rate, or a Young Scot
Card (only available to ages 11 -26). Gate staff are empowered to treat your child as over 12 and
charge for entry if you are not able to prove otherwise.
Guests and ID issues: If you have a guest ticket you will need to pay £30 at the box office (cash
only, no cards); if you have a guest or guest VIP ticket with your name on it, you will need to
provide corresponding original photo ID to gain entry.
Children: If you have lost a child, please inform a steward or the welfare office who will assist in
their recovery. Please take extra care of children on steps, near water courses or standing water
– and in the auditorium areas close to the stage, especially if they are on your shoulders; during
popular acts, it is not advisable to take children too close to the stage; your children should use
ear plugs if they are near loudspeakers as loud music can damage their hearing.
Disabled: In order to limit numbers of non-disabled persons camping and parking in the
disabled area, specific rules apply to acquiring disabled tickets, disabled carers’ tickets and to
disabled persons’ guests in that area. Parties are restricted to four and only one car per party.
Please email Mary Ferguson ([email protected]) for further details. Please do
NOT buy your tickets from any outlet for the disabled area before you have been in touch with
Mary.
Where to park and camp: if you’re disabled, see above; for campervans and caravans see
below; our windscreen hanger/ dashboard parking passes are there to help parking stewards
direct you to the car park most appropriate to your camping zone so please display yours; for
family and quiet campers, you should have a green and yellow parking pass and general
campers and day visitors a red and white pass; only camp in the appropriate area; if you are
noisy or disruptive in the quiet and family camping areas you will be moved to the general area;
no sleeping in vehicles in parking areas is allowed; no vehicles may be driven or parked in
tented camping areas (other than disabled); if you forgot to get a parking pass, request one from
your ticket agent or download one from www.skiddle.com/bella; wherever you camp, please
pitch your tent with your guy ropes at least one metre from your neighbours’ and avoid
encroaching on fire lanes. For the new Clean Fields camping area, see info below.
Clean Fields: If you have acquired a ticket to Clean Fields, this area will be within the Green
Family Camping Area (see map below). To pitch your tent in Clean Fields doesn’t cost you
anything extra in cash terms. You just need the right wristband from us. But to camp there you
need to sign up to the agreement everyone in Clean Fields keeps (and if you don’t adhere to it,
we will have to ask you to move to another camping area): Clean fields will be spotless when
you arrive. Please keep it like that during the event and leave it that way when you leave.
Everything you bring into Clean Fields, you must remove or dispose of in the appropriate bins
provided. All camping equipment must be taken away from the festival or left at the gate in the
charity compound – please don’t drop it in other camping areas. Spread the love – make friends
with your camping neighbours and offer help to anyone who needs it (ie the first time tent
builders). Keep an eye on your neighbour’s tent if they are absent. Share your food and drink
around. Don’t allow under-aged people to drink alcohol. Keep it peaceful – don’t keep your
neighbours awake with bongos!
Campervans & caravans: you need to buy a campervan/caravan ticket to bring a vehicle to this
area; that ticket is valid for one campervan, or one car plus caravan or factory-made trailer-tent
only. If you also want electricity, electrical (16 amp) hook-up supplement tickets are also
available. An electrical hook-up ticket on its own will not gain you entry to this camping area;
you will need the campervan/caravan ticket too. Each campervan/caravan will also need a blue
windscreen hanger/ dashboard pass. A campervan must have fitted sleeping and fitted cooking
or washing facilities –standard vans, horseboxes etc. will be refused entry and sent on to car
parks where no sleeping in vehicles is allowed and tickets will not be refunded. A
campervan/caravan ticket allows you a 10 x 7 metre space – if you need more (ie. for a large
Winnebago) you will need to buy two tickets; no generators are allowed. Only cars attached to
caravans may be parked here. No sleeping tents may be pitched in this area. At least three
metres between any structure on your pitch and that of your neighbours. If you buy a
ticket for a car to park on its own here, you will be sent on to one of the standard car parks and
your ticket will not be refunded. Campervan/caravan tickets do not grant entry to the festival
arena. You need to exchange a separate event ticket per person for an event wristband (see
above) to allow that. There are tanks provided into which you can empty your toilet waste – do
not empty it anywhere else! Depending on weather/ground conditions and in the interests
of pedestrian safety, stewards may restrict the ability of vehicles to leave the site and
return before the end of the event so please plan for your vehicle to stay at the event once
it has arrived and bring all you need with you when you first arrive. For VW campervan
area ticket holders, please note that this area has moved to adjoining the main
campervan/caravan area so please follow road signage.
Glamping: Tipis, Yurts and Pre-Pitched Tents: can be hired by going through the links on the
festival web site. Please note that Pitch Village pre-pitched tents have moved from green
camping to the Glamping area opposite Brockie’s Lodge Hotel. All parking for glamping is via the
Brockie’s Lodge entrance. You will need a parking pass to enter here. See details online
http://www.tartanheartfestival.co.uk/info/glamping/
Friendly Flush Posh Loos: These are 24-hour attended toilets with adult and 12 and under
passes available via the tickets page on our web site. NB – This facility has changed position. It is
now located near the crossing point in the Green campsite and away from the arena (see map).
No access from Glamping or Caravans between 0200 & 0900. Approximate walking times to
Friendly Flush. From the far end of …Arena: 10 minutes; Campervans/Caravans: 15-20 minutes;
General Camping (Red) : 8 minutes; Glamping: 15 minutes; Quiet Camping (Yellow): 5 minutes;
Family Camping (Green): 8 minutes. In order to access this 24 hour facility you will need to
leave the arena. Please note: there is no access form Glamping or Camper/caravan fields to
Friendly Flush between 0200 & 0900 as arenas are closed. The wristband allows access to a 24
hour attended toilet service with little or no queuing, kept spotlessly clean 24hrs a day and filled
with loo roll. There will be a separate area to sit and apply make-up with mirrors as part of your
toilet entry ticket. opening times are from 1600 on the Thursday through until 1300 on the
Sunday. NB. photo ID may be required for 12 and unders; unfortunately this service is not
suitable for those with mobility issues – disabled toilets are located within the disabled camp
site; showers will possibly be available at the same venue on a separate ticket available at the
event.
Taxis, coaches and drop-offs: If you are travelling by any of these, please only use the
designated pick-up and drop-off point; here are some taxi numbers: Beauly Taxis 01463
782498; Central Highland Taxis 01463 222222; Inverness Taxis 01463 222900
Arriving, parking & leaving: please don’t disturb our neighbours with unnecessary noise;
don’t drink or take drugs and drive; parking is free with the exception of the campervan/
caravan field; lock your car.
Cheap, eco-sound travel: If you’re coming from Inverness or other Scottish cities, use coaches
to Inverness and the special bus to the event from Inverness (see web site for details); if you
have to come by car, offer friends lifts up to (legal) capacity of your vehicle – or register with
our car-sharing partners via our web site and offer lifts, or take up a lift from someone else.
Not allowed anywhere: glass; fires; smoke bombs; animals (they will be impounded at owner’s
expense); weapons & fireworks (their use will result in ejection); drones; drugs, illegal
substances or legal highs; no amplified music is allowed within campsites between 1200 and
0800
Not allowed into the arena: alcohol (other than that bought in the arena); opened soft drinks
and water:
Allowed into the arena: Food; umbrellas; buggies; small collapsible seating; unopened soft
drinks and water
Allowed out of the arena: Alcohol; soft drinks; food
Cookers, BBQs and Camping Gas stoves: are allowed in camp sites but only if operated
according to strict guidelines: do not use any cookers inside a tent or near the entrance – use
them outside your tent and well away from your own and other tents; wait until gas cylinders
are completely empty before changing them and do not change them in a tent; turn the
appliance off after use; no naked flames inside a tent. Gas cookers inside camper vans and
caravans should be safety tested and gas cylinders kept outside the van, which should contain a
fully charged water or dry power fire extinguisher. Go to
http://www.fireservice.co.uk/safety/barbecue for further information on safety
Alcohol & Soft Drinks: Alcohol: if you are above the legal age to drink it, you may bring it into
campsites from car parks, but not in glass containers; you may not bring it from campsites into
the arena; you may not take alcohol bought in the arena out to campsites; all alcohol bought on
site is obtained by purchasing tokens at the token booth; tokens are not refundable. Soft drinks
and water: may not be brought into the arena unopened. They may be taken out of the arena
Litter: help us look after the farm; in festival areas, please dispose of your litter in the bins and
use recycling points provided; in campsite areas, please bag-up rubbish and leave it at campsite
rubbish points; please put recyclable rubbish in bins provided, bring the minimum of packaging
and especially avoid light plastic bags.
Hazards & emergencies: You use the car parks, camp sites, festival and estate areas at your
own risk: take care on uneven ground – most of the site is farmland; drink plenty of water to
avoid dehydration; use sun cream; bring waterproof, warm clothing; don’t climb trees or any
other structures; beware of traffic servicing the festival site; beware of the burn running along
the rear of the festival site and possible water in a lochan in the family camping area - parents
with small children and non-swimmers need to be vigilant in these areas; stay clear of all fenced
off buildings – they are fenced off because they are dangerous; in the event of an emergency,
please find the nearest steward and alert them - follow stewards’ instructions and do not panic;
there will be a clearly marked first aid point and roving first aid teams.
Lost property: please hand in and reclaim all lost property from the welfare office; the festival
accepts no responsibility for lost or stolen property; all lost property still in our possession after
the event will be handed in to the Police (Tel 101 and ask for Inverness Police).
Behaviour: antisocial, illegal or aggressive behavior will result in immediate ejection without
refund; please stay within festival bounds and behave with consideration for our neighbours
and do not enter their properties.
Line-up: Most of the line-up of artists will be announced before the event; however, exact
running orders and timings will only be available at the event.
Ticket terms and conditions, and disclaimers: your ticket is valid for one person only and is
sold subject to the terms and conditions on the reverse. You are advised to check your ticket
upon receipt. No tickets will be refunded unless the event is completely cancelled in which case
only the face value of the ticket will be refunded. Tickets are for the festival and not for one
specific artist. The promoter will use their best endeavours to present the line-up as advertised,
but the line-up of artists cannot be guaranteed. Should one or more artists cancel, the festival
will go ahead as normal. Refunds will not be given in these circumstances. Tickets are issued
subject to a licence being granted by the local authority; you use the festival venue at your own
risk; the promoter shall disclaim liability for death or personal injury caused by the negligence
of the promoter, its servants or agents or any person whilst entering or leaving the festival
venue; the promoter shall disclaim liability for death, injury, disease or loss caused to any
person or to his servant or agent at the festival venue; the promoter shall disclaim liability for
any loss, damage or theft to property including vehicles at the festival venue; the promoter shall
disclaim liability for any inaccuracies in any information published with regard to the event.
Departure: When you choose to leave or at the end of the Festival exit is via the signed exits
from each parking area. All of the exits take you onto the A833 and you should return by the
route you arrived. For those being dropped-off the pick-up point is at the same location where
vehicles waiting to pick-up will be directed to a designated area. On departure on the Sunday
morning please be patient as, with any large event, it will take some time to exit the car parks
and get back onto public roads. On Sunday there will be police officers at the busiest junctions to
help the flow of traffic.
www.tartanheartfestival.co.uk