JOB PROFILE
JOB STORE # 272
TITLE: SOCIAL INNOVATION ANALYST
CLASSIFICATION: ADMINISTRATIVE OFFICER 24
JOB OVERVIEW
The Social Innovation Analyst independently manages assigned projects focused on achieving the goals and vision of the
ministry’s social innovation initiative, including support of internal and external stakeholder relationships and the
development/ management of internet and social media strategies that will advance and maximize social
innovation in BC.
ACCOUNTABILITIES
Required:

Conducts social innovation research studies and prepares reports and recommendations.

Acts as Project Manager throughout all phases of the project management life-cycle, including leading project
teams, developing proposals, business cases and cost-benefit analyses, and determines/manages
project deliverables, to ensure projects are consistent with the objectives and priorities of the Ministry’s social
innovation vision and goals.

Develops and maintains relationships with partners across government to identify and provide advice around
social innovation opportunities, priorities and initiatives.

Provides advice, briefings and defends conclusions and recommendations to senior management and executive
on Social Innovation initiatives.

Supports a broad network of external social innovation stakeholders through research, analysis and
communication strategies (including web based and social media initiatives).

Determines methodologies, collects and analyzes economic, social and cultural data from a variety of sources, to
identify and support social innovation goals and strategies; and utilizes findings to develop recommendations for
senior staff.

Conducts stakeholder consultations to identify opportunities, obtain feedback and promote social innovation.

Works with other ministries and organizations at the provincial, federal, local or community level to coordinate
social innovation strategies across ministries/organizations.

Develops documents including briefing notes, discussion papers, fact sheets, correspondence, flow charts and
other materials.

Develops RFP’s, selects consultants, adapts standardized language to negotiate contracts and certifies
performance.
JOB REQUIREMENTS

Degree in Business Administration, Public Administration, Public Administration & Governance, Social Sciences
or equivalent

Experience leading large scale projects

Experience with managing stakeholder relationships internal to government and externally

Experience and awareness of social innovation in British Columbia and/or other jurisdictions

Experience using social media to communicate and promote ideas via virtual networks and online communities
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Revised Date:
Policy & Research
Policy
Professional
January, 2017
Preference may be given to applicants with experience in the following areas:
 Project Management certification

Graduate Degrees in Business Administration, Public Administration, Public Administration & Governance,
Social Sciences or equivalent
KNOWLEDGE

Knowledge of social innovation cultural, economic and social sector modalities (i.e. social impact purchasing,
social impact bonds, social enterprises etc.)

Knowledge of project management techniques and methodologies.

Knowledge of British Columbia’s social innovation vision and goals.

Knowledge of the ministry mandate, service plan, programs and initiatives.

Knowledge of program and legislative linkages with other ministries, central agencies and stakeholders.

Knowledge of planning process and of government decision-making and approval structures and processes.

Knowledge of research methodologies, and risk assessment, issues management and performance
measurement.
SKILLS AND ABILITIES

Ability to identify, analyze, synthesize, and assess relevant emerging social innovation ideas, opportunities and
trends

Ability to conceptualize and develop social media opportunities (ie websites, blogs and virtual communication
tools to promote social innovation)

Ability to plan and conduct comprehensive research.

Ability to develop project concepts, proposals, briefing and information notes.

Ability to provide clear recommendations for action.

Ability to plan, organize and manage a wide range of projects in a fast paced environment, with shifting
priorities and tight time frames.

Ability to initiate the development of, and lead or participate in project teams.

Ability to work effectively with colleagues, cross-divisional or cross-ministry teams, and stakeholders.

Ability to utilize a variety of computer software programs and applications to perform research, and produce
reports, spreadsheets communications material and presentations.

Excellent communication skills, both written and verbal.

Successful completion of security screening requirements of the BC Public Service, which may include a criminal
records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as
required by the ministry (Note: It is important that you read the job posting carefully to understand the
specific security screening requirements pertaining to the position).
BEHAVIOURAL COMPETENCIES

Analytical Thinking is the ability to comprehend a situation by breaking it down into its components and
identifying key or underlying complex issues. It implies the ability to systematically organize and compare the
various aspects of a problem or situation, and determine cause-and-effect relationships ("if...then…") to resolve
problems in a sound, decisive manner. Checks to ensure the validity or accuracy of all information.

Information Seeking is driven by a desire to know more about things, people or issues. It implies going beyond
the questions that are routine or required in the job. It may include "digging" or pressing for exact information;
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Revised Date:
Policy & Research
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Professional
January, 2017
resolution of discrepancies by asking a series of questions; or less-focused environmental "scanning" for
potential opportunities or miscellaneous information that may be of future use.

Strategic Orientation is the ability to link long-range visions and concepts to daily work, ranging from a simple
understanding to a sophisticated awareness of the impact of the world at large on strategies and on choices.

Teamwork and Co-operation is the ability to work co-operatively within diverse teams, work groups and across
the organization to achieve group and organizational goals. It includes the desire and ability to understand and
respond effectively to other people from diverse backgrounds with diverse views.

Flexibility is the ability and willingness to adapt to and work effectively within a variety of diverse situations, and
with diverse individuals or groups. Flexibility entails understanding and appreciating different and opposing
perspectives on an issue, adapting one’s approach as situations change and accepting changes within one’s own
job or organization.

Change Management is the ability to support a change initiative that has been mandated within the
organization. It involves helping the organization’s members understand what the change means to them, and
providing the ongoing guidance and support that will maintain enthusiasm and commitment to the change
process. People with this competency willingly embrace and champion change. They take advantage of every
opportunity to explain their vision of the future to others and gain their buy-in.

Service Orientation implies a desire to identify and serve customers/clients, who may include the public, coworkers, other branches/divisions, other ministries/agencies, other government organizations, and nongovernment organizations. It means focusing one’s efforts on discovering and meeting the needs of the
customer/client.

Building Partnerships with Stakeholders is the ability to build long-term or on-going relationships with
stakeholders (e.g. someone who shares an interest in what you are doing). This type of relationship is often
quite deliberate and is typically focused on the way the relationship is conducted. Implicit in this competency is
demonstrating a respect for and stating positive expectations of the stakeholder.

Results Orientation is a concern for surpassing a standard of excellence. The standard may be one’s own past
performance (striving for improvement); an objective measure (achievement orientation); challenging goals that
one has set; or even improving or surpassing what has already been done (continuous improvement). Thus, a
unique accomplishment also indicates a Results Orientation.
For more information about behavioural interviews, competency definitions, and to watch interview videos
please visit: Competencies and the BC Public Service
Career Group:
Job Family:
Role:
Revised Date:
Policy & Research
Policy
Professional
January, 2017