5 Marketing Strategies to Increase Your Fees -- Self-Assessment Worksheet Howvisibleisyourexperts?Areyourfeesincreasing?Areyouseeingareturnonthemarketingeffortsofyourtechnical professionals?Usingthefive-pointscaleanddescriptivereferencepoints,scoreyourfirmforeachindicator.Thenaddupthescores foreachindicator,andwritethesumintheboxattheendofeachsection.CategoriesAssessed: -PerceptionResearch:Howrelevantisyourfirminthemarketswhereyouoperate. -BrandStrength:Howvisibleareyourtechnicalprofessionalstoyourtargetaudiences. -ClientSelection:Howeffectiveyourfirm’sprocessisforincreasingengagementwithpotentialclients. -OptimizedReferrals:Towhatextentyourfirmisenjoyingtheimpactsexpectedwithastrongbrand. -VisibleExperts:Howeffectivelyyourfirm’sexpertiseisdemonstratedtoyourtargetaudiences. PerceptionResearch 1.Yourfirmdoessystematic,primaryresearchonyourtargetaudienceregularly 1 2 3 4 5 Wedon’tfeelthe Wehavedoneresearch Weconductprimary, needtodo onourclients,butdon’t originalresearchonour researchonour doitregularlyor targetaudienceatleast targetaudience. frequently. quarterly. Score:_____ 2.Youhavespecializedsolutionstoissuesthatareimportanttoyourclients. 1 2 3 4 5 Firmoffersawide Wearespecialized,but Wehavevery varietyofservices otherfirmssharethe specializedservicesand &canaddress samespecialization. solutionsthatnoone manyissues. elseoffers. Score:____ 3.Youhaveasolidunderstandingofyourcompetitivelandscape. 1 2 3 4 5 Wearefairlysure, Wehavelearnedofsome Weareveryclearonour basedonyearsof competitors,fromour competitivelandscape, anecdotal clients,butwewerenot asidentifiedbyourstaff evidence. awareofthemourselves. andbyext.audiences. Score:_____ Section:PerceptionResearch TotalScore: TotalPossibleScore:15 BrandStrength 1.Yourfirmhaseasytounderstandandprovabledifferentiatorsthatareimportanttoyouraudience. 1 2 3 4 5 We’renotsureif Wehavedifferentiators We’resureour wehavetheright webelievearegood,but differentiatorsareeasy differentiators. aren’tsureaswegetalot tounderstand, ofpushbackonprice. believable&,important toouraudience. Score:_____ 2.Yourprofessionalscontributeguestblogposts/articlesregularlytooutletsreadbyyourtargetaudience. 1 2 3 4 5 Wedon’t Wedoitasoftenaswe Ourfirmorpracticeposts contributeblog canbutnoteverymonth ablogatleast1x/mo.in postsorarticlesto ornotnecessarilyinthe outsidepubsreadbyour outsidepubs. rightpublications. targetaudience. Score:____ 3.Yourprofessionalsdoregular,frequentwebinarsorotheronlineeventsattendedbyyourtargetaudience. 1 2 3 4 5 Wedon’thostany Wedoasmany Wedooneormore webinars. webinarsaswecan; webinarseachmonth. frequencyvaries. 1 Section:BrandStrength TotalScore: Score:_____ TotalPossibleScore:15 ClientSelection 1.Yourfirmhasenoughbusinessleadsseekingyououttoallowyoutobeselectiveandmaintainmargins. 1 2 3 4 5 Wecoulddefinitely Weareconsistentinlead Wehaveplentyofhigh usemoreleads generationorlead qualityleadsandcanbe and/orbetter quality,butnotboth. selective. qualityleads. Score:_____ 2.Yournewleadsareeducatedabouthowyoucanhelpthemandthekeyadvantagestoworkingwithyourfirm. 1 2 3 4 5 Wehaveto Wehavesomeleads Ourleadsarewell educateour thatarewelleducated educatedandunderstand leadsaboutour aboutour ourservices/valuewe services/culture. services/value. offer. Score:_____ 3.Yourfirmisgrowingmanytimesfasterthanyourindustryasawhole. 1 2 3 4 5 Wearegrowing Wearegrowingatabout Wearegrowingfaster slowerthanthe theindustryaverage. thantheindustry industryaverage. average. Score:_____ Section:ClientSelection TotalScore: TotalPossibleScore:15 OptimizingReferrals 1.Yourfirmhasamodernwebsitethatreflectsbrandpositionandshowsvisitorshowyoucanhelp. 1 2 3 4 5 Ourwebsiteisout Ourwebsiteisnotbad, Ourwebsiteismodern, ofdateand/ornot butiscouldcertainlybe easytonavigate, veryeffective. improved. mobile,andshows visitorswhatwedoand howwecanhelp. Score:_____ 2.YourfirmhasCRM/MarketingAutomationtoolsthatallowyoutomage/tracktheimpactofefforts. 1 2 3 4 5 Wedonothave Wehavesomeofthese Wehavethesetoolsand thesetools. tools,butdon’tgetthe usethemtoimplement, mostfromthem. track,andadjustour marketingefforts. Score:_____ 3.Yourfirmhasaccurateanduptodatesocialmediaprofilesforyourfirmandkeyprofessionalsonallplatformswidelyusedfor businessbyyourtargetaudience. 1 2 3 4 5 Ourfirmisn’ton Ourfirmhassocialmedia Ourfirmhasactive, socialmedia. profilessetup,butare robustsocialmedia notupdatedregularly. profiles.Weupdate regularly,atleastwkly. Score:_____ Section:OptimizingReferrals TotalScore: TotalPossibleScore:15 2 VisibleExperts 1.Yourfirmhasnationallyrecognizedexpertsintheservicesthatyouoffer. 1 2 3 4 Ourfirmhas Ourfirmhasexpertsthat expertsonstaff arebeginningtobe recognizedinrecognizedonaregional houseasthe ornationalscale. “resident”expert, butnotoutoffirm. 2.Yourfirmoryourexpertshaveabookreflectingyourspecializedexpertise. 1 2 3 4 Wehavenot Wehavepublisheda publishedabook. bookrelevanttoour industryexpertise,butit isnotabestselleror standardreference. 5 Ourfirmhasoneor morenationally recognizedexperts whosenameisknown byalmostallinthe industry. Score:_____ 5 Wehavepublisheda bookrelevanttoour industryexpertisethat hasachieved“best seller”statusorisvery widelyrecommended throughoutindustry. Score:_____ 3.Expertswithinyourfirmareinvitedtodopresentationsandkeynoteaddressestoyourtargetaudience. 1 2 3 4 5 Wearenot Wedosomespeakingbut Expertswithinourfirm regularlyaskedto needtoevaluateitand areinvitedtogive dopresentations maynotalwaysreceive keynotespeeches orkeynote topbilling. (nationalinternational) addresses. conferences.Theyare THEgo-toand commandtop$$. Score:_____ Section:VisibleExperts TotalScore: TotalPossibleScore:15 BenchmarkingYourFirm Foryoursumtotal,writethescoreforeachsectioninthe“Score”columninthetablebelow. Section Score TotalPossible PerceptionResearch 15 BrandStrength 15 ClientSelection 15 OptimizedReferrals 15 VisibleExperts 15 TOTALSCORE: 75 Whatdoesmyscoremean? Ascoreof68-75=Congratulations!Yourfirmisdoingtherightthingstoincreasevisibilityofexpertsandthefirm. 67-53=Yourfirmisontherighttrack,butcouldimproveinkeyareas. 52andBelow=Yourfirmfacesimportantopportunitiestobuildyourvisibilityandgrow. AboutthisSelf-AssessmentWorksheet: Thisself-assessmentispartofHinge’sVisibleFirmbenchmarkingprocess.Thecompletebenchmarkinganalysisaccounts formanymorevariablesingreaterdepth,weightingeachdata-pointbasedonaproprietaryalgorithm.Haveadditional questions?Youcanreachmeat:[email protected]. 3
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