Panasonic
HTS32
HTS32 - Overview
The KX-HTS32 is a Compact Hybrid IP-PBX which supports a max of
8 trunks/24 (12IP)extensions. It works flexibly in both IP and Legacy configuration
Built-in capacity covers all ‘basic’ needs.
Hybrid IP-PBX
KX-HTS32
Key Concepts
SIP Trunk Ready (IP Embedded System)
SLT
No activation key needed/ Built-in Router
SIP Trunk
Smartphone as Extension
- Built-in Wireless LAN Access Point
- Smartphone with software phone functionality
works as a PBX extension
IP Phone
PSTN
Smartphone
Cost Performance, Easy Handling
Focus on commonly used basic functions
Easy installation and operation
• Caller ID Interface
All-in-One Package Platform for Your Business
BUILT-IN
EASY HANDLING
• Plug and Play
• DISA (Automatic Call Routing)
• Web Based Programming
• Auto Attendant/Voice Mail
• Wireless Connection through built-in Wireless LAN
• Router and Wireless LAN Access Point
• SIP Trunks/ IP Extensions (6 trunks/12 extensions)
• Quick Setup mode is available
• Analogue Trunks/Extensions (4/8 built-in, 8/24 w option)
• Meet-me Conferencing Function*
*Meet-me Conferencing function for SLT will be available from KX-HTS824 ver.1.5.
2
System Capacity and Terminals
The KX-HTS32 has both PSTN/SIP for trunks and single line telephone
and SIP terminals for extensions. A full line-up of terminals including video phones
All-in-One Package Platform (IP/Legacy/Wireless LAN/Video/Voice Mail/SLT)
Hybrid IP-PBX
KX-HTS32
Internet
SIP
Trunk
KX-HDV430
KX-HDV330
KX-HDV230
KX-HDV130
KX-NTV150
KX-NTV160
PC
Smartphone
Dect
TGP600
PSTN
SLT
Type
Maximum
Trunk
Total Number of Trunks
Preinstalled
Maximum
8 (6 if G.729a)
8 (6 if G.729a)
6 (G.711), 4 (G.729a)
Options
LCOT4
KX-HT82480
6 (G.711), 4 (G.729a)
SLC8
KX-HT82470
4
8
DPH2
KX-HT82460
20
24
Battery Cable
KX-A277
SIP
12
12
Analogue
8
24
DISA (ch)
4
4
Built-in VM (ch)
4
4
Doorphone (Analogue)
0
2
Door Opener (Analogue)
0
2
SIP
Analogue
Maximum
Terminal
Equipment
FAX
Extensions
Basic Main Unit Capacity
The KX-HTS824 supports 6 SIP trunks and 12 SIP extensions without
additional devices or activation keys. Analogue capacity of 4 trunks and 8 extensions is
built-in, which can be maximized to 8 trunks and 24 extensions with optional cards.
Initial costs can be saved by using built-in hardware.
Built-in hardware
- Analogue CO 4-port with caller ID & SLT 8-port with caller ID
- 3-jack RJ45 for 2 KX-HDV phones (or LAN Switch) and WAN
- 4-ch DISA & Voice Mail with voice guidance (Recording time: 120 min)
- Battery back up port (for KX-A227)
System Capacity Diagram
SIP Trunk (G.711)
6
5
4
3
2
1
0
SIP Trunk (G.729a)
4
3
2
1
0
Analogue CO (DTMF / Pulse)
2
3
4
5
6
7
8
Analogue CO (DTMF / Pulse)
2
3
4
5
8
KX-HDV/NTV phone
SIP software phone
12
11
10
9
8
…
2
1
0
12
13
14
15
16
…
22
23
24
Media5 (Smartphone)
Bria (Windows PC / Smartphone)
Analogue SLT (DTMF)
Factory Built-in Hardware
KX-HTS824
Initial configuration
* Official third-party support is only available for
Media5 and Bria devices.
Optional Cards (Only 3 Type)
for Optional 8-SLT
for Optional CO or Door
for Optional 8-SLT
for Optional CO or Door
8-SLT + 4-CO + 3 RJ45 (Factory Built-in)
Model
Symbol
KX-HT82470
KX-HT82460
KX-HT82470
KX-HT82480
8-SLT + 4-CO + 3 RJ45 (Factory Built-in)
Max
KX-HT82470
SLC8
8-port for SLT with caller
ID
2 card
KX-HT82460
DPH2
2-port for door phone
with door opener
1 card
KX-HT82480
LCOT4
4-port for Analogue CO
with caller ID
1 card
Expanded Options
KX-HTS824
Optional configuration
Specification
Door phone = KX-T30865 / KX-T7765
HTS824 System Diagram
System Connection Diagram
A SIP trunk and Wireless LAN can be used without an activation key or an
additional router. The built-in Media Relay Gateway allows for a smartphone with software phone
functionality to be used as a PBX extension without a VPN.
Head Office
Branch Office/SOHO
LAN
KX-HDV Series
SIP Software Phone
(Smartphone)
KX-HDV Series
PC (client)
-IP Software
Phones
USB Memory
Doorphone/
Door opener
Hybrid IP-PBX
KX-HTS824
Media Relay
Gateway
WAN
SLT/
FAX
3rd Party
SIP Phone
PC
IP Network
Cellular
Network
PC (client)
-SIP Software Phones
Wireless LAN
Remote
Maintenance PC
SIP Software
Phone
(Smartphone)
PC (client)
-IP Software
Phones
SIP Trunk/
PSTN
SIP
Analogue Line
Video Doorphone
KX-NTV160
3rd Party
Smartphone
(SIP Software Phone)
Communication
IP Camera
KX-NTV150
Why the KX-HTS32 ?
The KX-HTS32 provides functions required for SOHO businesses seeking
low-cost solutions by providing an optimal communication environment and enabling the utilization of
existing resources.
Cost Saving
Hybrid IP-PBX
KX-HTS32
• IP/Legacy Flexible Hybrid System
• Built-in DISA
• SIP Trunk with SIP Carrier
• As a SIP Trunk Adapter with Old PBXs
• Built-in Wireless LAN
Improved Work
Efficiency
• Remote IP Extension
• Paging
• Built-in Voice Mail
Notification
• Video Communication
• Simple Monitoring System
Easy
Maintenance
• Very Easy Installation
(Plug and Play)
• Simplified Maintenance
SIP Trunk with SIP Carrier
The SIP trunk with SIP carrier can be used without an additional device or an
activation key. This enables cost reduction by access routes through SIP carriers.
KX-HTS32
SIP
Carrier
(050)
Telephone
Company
(03)
SIP Trunk
Internet
DDI
050-5555-33xx
050-8765-4321
03-1234-5678
Office
The SIP trunk with SIP carrier is useful reducing operating costs.
The KX-HTS supports 200 DDI numbers for one or two SIP carriers.
The extension can be called directly by DDI without an operator.
When service providers have a cost effective SIP trunk service, you can reduce the initial cost by connecting the KX-HTS32
with an SIP trunk and use entry terminals like single line telephones.
Recommended for:
KX-HTS32
SOHO offices with small overseas branches.
SIP
Trunk
101
Companies in a country that has cost effective SIP
trunk services through service providers.
102
103
104
… 124
IP/Legacy Flexible Hybrid System
The KX-HTS32 enables you to combine both IP and legacy trunks according
to your needs and to construct systems that are both flexible and cost effective.
Office
Features and Benefits
KX-HTS32
SIP
Trunk
Provides a hybrid system that combines both
legacy and IP lines to further reduce costs.
No need to buy additional devices or an activation
key for SIP capacity.
PSTN
Recommended for:
Companies using an IP/PSTN network system.
About IP usage, the KX-HTS32 applies the following general standards of network functions to achieve the
appropriate secure network conditions.
Firewall* : ・Packet Filtering (MAC address, port numbers and protocols)
・Basic DoS Attack Prevention Stateful Packet Inspection (SPI)
・DMZ host
*For more details on the network function, please refer to the manual.
Built-in DISA
Transfer callers automatically to their chosen destination without an operator.
4ch DISA and Voice Mail with voice guidance (Recording time: 120min) are built-in to the HTS main unit.
Thank you for calling Panasonic
For an operator, Dial 0.
For sales, Dial 1.
For technical support, Dial 2.
Features and Benefits
Built-in attendant facilities provide improved
customer service and improved flexibility for call
handling at no extra cost.
Customer
Human resources currently used for high volume
call handling can be used elsewhere.
KX-HTS32
0
For The USA, Dial 1
For Europe, Dial 2
For Asia, Dial 3
No need to buy additional devices or an activation
key.
(Operator)
1
(Sales)
1
(USA)
For The UK, Dial 1
For France, Dial 2
For Germany, Dial 3
Recommended for:
Companies with several departments.
2
(Technical
Support)
3
(Planning)
2
(Europe)
3
(Asia)
1
(UK)
2
(France)
3
(Germany)
Companies with specific call routing priorities - direct
calls to most the appropriate or most qualified
individuals in the company.
HTS as an IP Router
The KX-HTS32 can work as an adapter for SIP trunks.
As SIP Trunk Adapter
Existing PBX
As SIP Trunk Adapter
KX-HTS824
SLT port
CO port
PSTN
SIP
Trunk
Features and Benefits
Adopting IP trunks to your existing systems
allows you to reuse existing resources when
adopting the system.
Recommended for:
Companies looking to start using SIP trunk
services.
Built-in Wireless LAN
The KX-HTS32 has built-in Wireless LAN functionality which enables it to
operate as an internet access point for PCs or smartphones.
(1) As IP-PBX
SIP
Carrier
(2) As Wireless LAN router with PBX
feature for new offices
Internet
PSTN
(CO)
Office
SIP
Carrier
Internet
PSTN
(CO)
Office DHCP
Existing Router
(3) As Analogue PBX / As Wireless LAN
phone (Smartphone with software
phone)
Internet
PSTN
(CO)
Office
Existing Router
Wireless
LAN
DHCP
Wireless
LAN
NOT NEEDED
Software phone
The KX-HTS32 applies the following Wireless LAN general standards to achieve appropriate and secure wireless
network conditions.
WLAN; WEP64,WEP128/WPA/WPA2/Mixed WPA/WPA2 WLAN Associations Filtering (ACL); Yes (per SSID basis)
Remote IP Extension
The built-in Media Relay Gateway supports remote IP ext. without a VPN for
HDV phones, smartphones with SIP software phone functionality and PCs, even 3rd party SIP phones.
You can take customer calls with smartphones (with soft
phones)
You can install SIP phones remotely as a PBX extension
Head Office
Ext. 101
KX-HTS824
Cellular
Network
IP
Networking
Software
Phone
KX-HTS824
LAN
KX-HDV
Series
Customer
Outside
Ext.
104
You can call to your customer from smartphones (with soft
phones) as a PBX extension
IP
Networking
Cellular
Network
Outside
Branch Office
Shows Company phone
number
Not mobile phone number
Software
Phone
080-888-7777
IP
Networking
Head Office
Extension Calls
No PBX needed
LAN
092-123-4322
092-123-4322
KX-HDV
Series
KX-HTS824
Customer
3rd Party
SIP phone
Built-in Meet-Me Conference Function
The built-in Meet-Me Conference Function enables multiple employees to
have a quick phone conference by simply dialing the conference room number and PIN number.
This function is built-in to the KX-HTS32 main unit. No additional devices or activation keys are necessary.
Features and Benefits
Meet-me Conference
Call an access number
for a conference room
Simple operation to call conference room
number and input PIN to join phone conference.
Set conference schedule and
participants
The maximum number of members per conference
room is 6. The maximum number of conference
rooms is 3.
Participants from SIP trunks and SIP extensions can
also join to the Meet-me Conference Room. Users
also can access to the conference room even
remotely or through DDI and DISA.*2
Supervisor
Conference
Room
Recommended for:
Companies with managers working outside and
need often communications with office personnel.
*1 The maximum number of members per conference room is 6.
The maximum number of conference rooms is 3.
*2 The Meet-Me Conference Function for SLT s supported from KX-HTS ver 1.5.
(as extension use)
*2 Support for 2 simultaneous remote extensions is available.
Paging
Paging is available. Paging to and from remote locations is also available.
Paging functions enable speedy information sharing among employees.
Paging
Features and Benefits
Users can also respond to the announcements
or hear colleague replies.
Use a communication camera to remotely
provide instructions while checking a video feed.
IP
Networking
Share information with multiple users.
Office
Warehouse
Paging
KX-HTS32
3rd Party
SIP Speaker
Paging
Paging
3rd party
SIP Software
phone
Recommended for:
Any organization that requires swift and
dynamic notification of emergencies, warnings or
basic information sharing across a group of
employees such as security, healthcare and
hospitality environments.
Companies with operations where immediate
notification is necessary.
・A maximum of 4 extensions can be paged.
・A maximum of 2 remote extensions can make or receive a paging.
・KX-HTS does not support audio ports for paging.
・KX-HTS supports the paging function to SIP extensions only.
Paging
KX-NTV150
Built-in Voice Mail Notification
Voice messages can be received via e-mail using a PC or smartphone.
Employees will not miss any important messages from customers.
Features and Benefits
Up to 120 minutes of storage. (Built-in function)
Customer
No need to buy additional devices or an activation key.
Support for checking voice mail recording information
(time, length of message, phone number of the caller,
etc.), which is useful for locating important voice mail
messages quickly.
Customer leaves VM
Office
You can also listen to recorded voice messages by
clicking the attached file in an e-mail.
KX-HTS32
E-mail Notification Example
Voice Mail Messages
E-mail
Server
Outside
From: KX-HTS
Sent: Monday, June 27, 2016 5:26 PM
To: John Smith
Subject: Voice Message Recording (Mike Williams/ 012345678)
Video Communication (KX-HDV430)
Although the KX-HTS32 is an affordable system, it has a full line up of
compatible terminals, including KX-HDV430 video phones. The KX-HDV430 enables visual
communications for users across different locations. This enables less travelling for business.
Head Office
Features and Benefits
Business trips no longer required.
Ext. 101
KX-HTS32
Using the Media Relay Gateway function reduces
costs by eliminating the need for a VPN.
LAN
Face-to-face communication shows all the visual
expressions and gestures of the other party.
KX-HDV430
KX-HDV430 is also compatible with professional
network cameras by Panasonic.*2
Ext. 104
Recommended for:
Companies with employees working at home.
IP
Networking
Branch Office
Video Call
No PBX needed
LAN
KX-HDV430
Companies with branch offices.
Companies using an IP network system.
Companies that require receptionists.
*1 - HTS can support a maximum of 2 calls between video extensions.
- HTS ver.1 does not support three-way conference calls for video calls
- If video communication is used at a remote location, the video
communication bandwidth needs to be less than 512 kbps.
*2 For compatible network camera devices, please refer to the
appendix on page 41.
Simple Monitoring System (NTV series)
KX-HTS32 is compatible with the Communication IP Camera (KX-NTV150)
and IP Video Doorphone (KX-NTV160). KX-NTV150/160 enables video and audio communication.
By utilizing the KX-NTV series, you can also achieve a simple monitoring system.
KX-NTV functions for monitoring
・Motion/Voice Detection function  SIP outgoing calls or e-mail transfers or send photos
・Digital Input and Output function can integrate with the system to strengthen its function for monitoring.
(1) Functions as an HTS SIP extension to make video and audio
communication possible.
KX-HTS32
Viewer APP
Audio Terminals
(2) Simple monitoring systems* made possible.
KX-NTV160
KX-NTV150
Auto
transmission
Door
Opener
E-mail
Video Call
Audio Call
KX-NTV150/160
Video Terminal (SIP)
- Built-in microphone, speaker and one touch call button
- Able to call the camera by an extension number
(access from inside/outside of offices)
The KX-NTV series
- Compatible with KX-NSX/NS/HTS series
supports
two way voice
communications
- A KX-NTV door opening output port is available (A connected SIP terminal
can control and open doors).
- Motion/Voice Detection available (able to send notifications by SIP outgoing
call or e-mail)
- Camera control possible by DTMF from PBX terminals. (Pan Tilt Zoom, Door
Open)
- Web viewer application (i Viewer) is available for browsing live video or
image stills image on smartphones or tablets.
- CMS (Central Management Software) application available to browse live
video image or control cameras.
Very Easy Installation (Plug and Play)
The KX-HTS32 can be installed very easily. Manuals are not needed due to
its automatic programming function and easy-to-use web maintenance console GUI.
Features and Benefits
PSTN
Only Plug and Play are required for basic use.
Basic settings are programmed automatically
after default clear.
- All extension users can make a calls to analogue
CO.
- All extension users can receive a calls from
analogue CO.
KX-HTS32
Recommended for:
Companies looking to start a new office or branch.
101
102
103
104
… 124
Plug and Play are available for KX-HDV Series/SLT/Analogue CO.
AC adapter is required for KX-HDV phone.
Simplified Web Maintenance
System features are controlled and settings can be changed through the
HTS32 web interface across an IP network. Users can program their phones (HDV series) using the web.
Web Maintenance
System Administrator/
Maintainer
Features and Benefits
KX-HTS32
Public/Private
IP Network
User
The System Administrator or Maintainer can
change settings through the simple GUI Web
Maintenance Console.
Easy set-up wizard screen available after
initialization.
No dedicated software required - just a web
browser.
FWD/DND, email address,
mobile Number etc.,
controlled through browser
Web Console
* Maintenance not possible through PBX proprietary phones.
Secure web programming from a remote site is
available by using HTTPS.
You do not need to read a manual to program
the KX-HTS using the web thanks to an easy-to-use
GUI.
20
Thanks a lot!