eCOMMERCE FULFILLMENT
Want to get your products to customers faster? Need a cost-effective way to ensure
accurate, multi-channel order delivery? DHL eCommerce Fulfillment is your answer.
Enhance your distribution supply chain and your business.
Leveraging the DHL network, your business can take advan-
Retailers rely on the DHL eCommerce Fulfillment solution to
tage of an end-to-end supply chain solution. From freight
optimize their omnichannel commerce operations, while pro-
transportation to returns management, you can reach cus-
viding a positive customer experience. DHL eCommerce brings
tomers all over the world—with solutions from one trusted
together industry-leading supply chain technology with prov-
source.
en regional order fulfillment and delivery services—accelerating transit times, reducing costs and enhancing visibility.
KEY FEATURES
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Direct-to-consumer order fulfillment
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Industry-leading SLAs to improve the customer experience
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Best-in-class WMS and OMS technology powered by
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Scalability to grow with your business
Manhattan Associates and IBM Commerce
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Pick, pack and ship, continuity/subscription
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Fulfillment center locations across the U.S. and worldwide
program support
for consumer proximity
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Late cut-off times for same-day shipping
Pre-built integrations with top e-commerce platforms
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Real-time scan events for complete order visibility
and marketplaces
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Multiple options for domestic and international
Online reporting and visibility to control costs and better
shipping and returns
manage your business
DHL eCommerce – Excellence. Simply delivered.
BEST-IN-CLASS TECHNOLOGIES
Warehouse Management System
Order Management System
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Powered by Manhattan Associates
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Partnership with IBM Commerce
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Automated pick, pack and shipping to improve efficiency
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Offers a single view of supply and demand across your
and accuracy
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Manages multi-location fulfillment strategies
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Efficient receiving and disposition of returns
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Cycle counting eliminates the need for annual
order channels
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locations
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Industry-leading reporting capabilities
Tracking and visibility across multiple channels and
marketplaces
physical counts
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Inventory management and visibility across multiple
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Order management to support multi-channel sales strategies
Top-tier technology to manage your business.
Our fulfillment and shipping technology solutions provide
robust visibility into your inventory and orders, maximizing
OPTIONAL SERVICES
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Gift messages and wrapping
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Kitting and assembly
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Returns management/reverse logistics
support you need to manage your multi-channel sales and
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Inserts
distribution strategies. These powerful technology solutions
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Custom branded packaging
the efficiency of your distribution operations—and your
business. Our best-in-class Warehouse Management System
(WMS) and Order Management System (OMS) give you the
are pre-integrated with the leading e-commerce platforms
and marketplaces to ensure quick and easy implementation.
INTEGRATED E-COMMERCE SOLUTIONS
DHL eCommerce Fulfillment can be part of a comprehensive
distribution supply chain strategy leveraging the global logistics
capabilities of DHL.
Channel Agnostic Platform with Fast IT Integration
Inbound Freight to Regional Fulfillment Centers
Scalable eCommerce Fulfillment Solutions with Simple Pricing
Our Customer Fulfillment Portal provides visibility across multiple order channels,
marketplaces and fulfillment locations.
Multiple Shipping Options Integrated with DHL Network
Convenient Return Solutions Improve Shopping Experience
Get closer to your customers.
With the worldwide network of DHL, our fulfillment centers
are always close to your customers. These state-of-the-art facilities are strategically located near our distribution centers,
resulting in accelerated delivery with lower shipping costs,
If you are interested in our services, contact us at
800-805-9306 or online at dhl-usa.com/ecommerce.
and a consistently positive experience for your customers.
DHL eCommerce – Excellence. Simply delivered.
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