Oklahoma 3-8 and EOI Spring Online Readiness Training Webinar Etiquette This call will be operator assisted. Please submit questions through the chat window throughout the presentation or via the operator during the Q and A portion of the meeting. Conference Call Numbers: 800-857-4928 Passcode: 5559914 (for all morning and afternoon sessions) Webinar information provided separately October 2013 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 1 Key Personnel - Introductions Oklahoma State Department of Education • Dr. Maridyth McBee • Assistant State Superintendent • Joyce DeFehr • Executive Director State Testing • Derrel Fincher • Director of Learning Technologies CTB/McGraw-Hill • Shiva Doreswamy, Portfolio Manager • Tracy Keith, Amanda Breitmaier, Program Managers EOI • Lindy Wienand, Program Manager 3-8 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 2 Agenda Welcome and Session Goals Milestones Online Pre-code and TMA training Checkpoint 2 Tasks, Roles and Responsibilities Statewide Readiness Check Preparation Test Delivery Client (TDC) Support Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 3 Session Goals Statewide Readiness Test Online Precode Training Test Delivery Client (TDC) Installation Support and Troubleshooting Session Goals Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 4 Agenda Welcome and Session Goals Milestones Online Pre-code training Checkpoint 2 Tasks, Roles and Responsibilities Statewide Readiness Check Preparation Test Delivery Client (TDC) Support Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 5 Checkpoint 1 Checkpoint 2 Online Testing Milestones Dates Training Sessions: Online Kickoff and RTS (Tech Survey) Dec 12 - 13 (4 sessions) 10:30am-12pm, 2:00-3:30pm Launch of Registration Technology Survey website Dec 12 Registration Technology Survey data collection (Contact, Workstation, Network information) Dec 12 – Jan 13 Training Sessions: Statewide Readiness check and Site Readiness Training Jan 13 - 16 Jan 24 Q&A session Install Spring 2014 Test Delivery Client and readiness content (unless EOI Trimester testing is planned) Jan 6 - 21 January 28, 9-10am CST Statewide Online Readiness Check ** Alternate date in case of weather/other issue: Feb 4 Update High School workstations Install Spring Test Client (TDC) “TE Client” download and install -- Supports Windows XP After EOI Trimester testing: Feb 14-21 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Milestones Checkpoint 3 Milestones Online Testing Milestones Dates Tech Enhanced Item Practice Test (EOI only) Week of Feb 24 – TBD Training Sessions: Test Administration (TAS) regional Early March - TBD DTCs access Test Administration System (TAS) - Access Test Tickets - Session scheduling - Practice testing March 17 Tech Coordinators download final test content download/install: - All Schools install Spring content for all tests March 21-31 Spring testing windows March 31 (EOI Retest) April 14 – May 9 (EOI) April 10 – May 7 (Grade 3-8) Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 7 Agenda Welcome and Session Goals Milestones Online Pre-code & TMA training Checkpoint 2 Tasks, Roles and Responsibilities Statewide Readiness Check Preparation Test Delivery Client (TDC) Support Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 8 Agenda Welcome and Session Goals Milestones Online Pre-code training Checkpoint 2 Tasks, Roles and Responsibilities Statewide Readiness Check Preparation Test Delivery Client (TDC) Support Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 9 y rilg e T n m o C Checkpoint 2 Content Preposition / Install Content Source Folder Content Target Folder Configuration Switch Statewide Readiness Test Common Terminology Step 2 in the readiness assessment process. Install testing client and participate in Statewide Readiness Test. Testing content must be downloaded and added to the objectbank folder prior to testing. Created by local tech. When using the TDC custom installer, this folder is the content source location. “Objectbank” folder in TDC. When using the TDC custom installer, content is retrieved from content source folder and loaded to the objectbank folder automatically. Used to update the proxy.properties file automatically or to point to content source folder. Use with TDC custom installer. A test to simulate student testing traffic. This test provides an opportunity to confirm readiness at the local level, the CTB servers and the ISP/route between the two. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 10 Common Terminology y rilg e T n m o C TDC Installer Custom One option to install the testing client. This version auto unpacks and installs to a public user directory. TDC Installer Standard A standard software installation option. This version requires interaction with the installer to complete the process. TDC Shortcut “TDC Installer” Source Location Used in conjunction with the TDC Custom Installer. The shortcut points to and retrieves the TDC installer from source location, unpacks the software locally and installs to the workstation. The location where the TDC custom executable resides. The TDC shortcut will point to this location and file. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 11 2013-14 Readiness Checkpoints - Spring • Training: Site readiness, TDC install • Training: RTS & online readiness • Documentation updates • Statewide Readiness Check documentation • Collect technology inventory in RTS from districts • Checkpoint 1 report to SDE: • Identify potential site issues • Install TDC & Readiness Check content • Participate in statewide Readiness Check • Troubleshoot site issues. • Checkpoint 2 report to SDE • Identify sites for field engineer visits • Install TE Client Checkpoint 1 Complete: January 13 Checkpoint 2 January 28 / February 14 • Training: Test Admin System (TAS) • Practice and operational tests are pre-scheduled • Student Practice Testing • TAS access with student data pre-loaded • Tech Coordinators install final test content • Final workstation check • Checkpoint 3 report to SDE Checkpoint 3 March 19 Proprietary & Confidential Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Checkpoint 2 Roles and Tasks Understand Statewide Readiness Test and Plan for the Event Team with Technology Coordinator to Administer the Readiness Test Monitor and Report on Readiness Test Experience Review Readiness Test Results with Tech Coordinator – Compile Feedback to CTB RTS – Confirm 100% through Checkpoint 1 Checkpoint 2 Review Test Delivery Client Installation Guide and Checklists Install Test Delivery Client and Readiness Test Content – Confirm Install Monitor and Report on Readiness Test Experience Review Readiness Test Results with Test Coordinator – Compile Feedback to CTB RTS Checkpoint 2 Readiness Panel Signoff Technology Coordinator Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 13 Agenda Welcome and Session Goals Milestones Online Pre-code training Checkpoint 2 Tasks, Roles and Responsibilities Statewide Readiness Check Preparation Test Delivery Client (TDC) Support Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 14 Oklahoma Online Statewide Readiness Check Testing and Support About the Test Test Activities Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 15 Statewide Readiness Check – About the Test Goal • Exercise online testing workstations to confirm readiness at schools. • Exercise the maximum number of workstations expected to test concurrently • Detect local network AND/OR internet issues between OK and CTB Readiness Check Date/Time: • January 28, 2014, 9:00 a.m.-10:00 a.m. (Alternate Date - Feb 4th at the same time ) • Approximately 30 minutes concurrently to confirm readiness at Sites. • Test in progress and test taker engaged for at least 30 mins. Logins and Test Access: • 400 Fake Student Accounts per GRADE (6,7, 8), i.e. 1200 per school. Do not need to use all. • Student Login ID, Password and access codes – common to all users. • Example: Login ID: 0015student0001… Password: test and Access Code: 0015test Statewide Readiness Check Participants: • Parent Volunteers, Teachers or Students (on-grade for practice) • If Students participate, sites should use on-grade test tickets for student practice • Statewide Readiness Check answers will not be scored. Proprietary & Confidential Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Statewide Readiness Check – Activities CTB Districts/Schools Provide Statewide Readiness Check logins, passwords and TACs Plan for Statewide Readiness Check (approx. 1-2 hours) Create Statewide Readiness Check sessions Install TDC software and Statewide Readiness Check content, setup network (approx. 3-5 minutes/machine) Provide TDC software and Statewide Readiness Check content Verify workstation and network setup (approx. 1 hour/school) Monitor Statewide Readiness Check testing status Provide logins, passwords and TAC to test takers (Access/Print approx. 15 minutes/school) Provide troubleshooting and support following the test Administer Statewide Readiness Check (approx. 1 hour/ school) Follow-up with counties after Statewide Readiness Check Note problems – Report issues to CTB (approx. 1 – 2 hours/ school) Proprietary & Confidential Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Readiness Test - Before Test Day Readiness Test Before Plan for and schedule the Statewide Readiness Test. Install TDC software and Statewide Readiness Testing content/ Setup network. Select test takers; parent volunteers, teachers or students. Before Test Day Access test taker logins, password, and TAC from ISOFT and print. Involve Technology and Test Coordinators in the planning phase. Print trouble-shooting support document. Provide to test coordinators and staff members involved with Statewide Readiness Test. Plan for protocol/phone tree in the event issues occur during the Statewide Readiness Test. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 18 Readiness Test - On Test Day Readiness Test On Provide test takers with test ticket (one each). Administer Statewide Readiness Test. On Test Day Technology and Test Coordinators monitor testing process and record issues. Implement a contact protocol or phone tree in the event a site experiences issues during the test. Provide local basic troubleshooting. Monitor www.ctb.com/ok for updates. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 19 Readiness Test - After the Test Readiness Test After Report Statewide Readiness Test issues to CTB. Use online form at ctb.com/ok After the Test Work with CTB support team to resolve issues. Access RTS application - check successful completion of Checkpoint 2. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 20 Readiness Test - Support Documents Statewide Readiness Test Instructions Access from ISOFT (Secure File Sharing) via CTB account credentials Download Test Tickets and Guide Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 21 Readiness Test - Support Documents Statewide Readiness Test Login Credentials Access from ISOFT (Secure File Sharing) via CTB account credentials Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 22 Statewide Readiness Test – Basic FAQs Participation: • Where can schools find Instructions, Troubleshooting Guide, Readiness Tickets?: Test Tickets and Directions are available on the ctb.com/ok Secure File Sharing (ISOFT portal). Test Tickets are “good” through 3/1. The directions (with links to TDC and Content are available at ctb.com/ok as well). • Do Students have to participate? No. Statewide Readiness Test Participants can be: Parent volunteers, teachers or students. Schools may opt to have 6th, 7th and 8th graders test ongrade using the corresponding test tickets. All others may use any test ticket you wish. • Does the School have to participate? Yes. Unless special arrangements have been made with the SDE. • Can my school test with a few workstations instead of all? How many workstations should be logged in? As many workstations as are planned for concurrent online testing. • My school has a 1:1 program (with laptops). Do I need to test with all of them? No. Only the maximum number of workstations you expect to see during operational testing need to be used in the readiness check. • I want to conduct an additional readiness test on my own. Is this okay? Yes. Use test tickets that were not used during the official readiness test. The test tickets are good through 3/31. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 23 Statewide Readiness Test – FAQs Test, Test Delivery Client and Content: •Can I use the TDC from Winter/Spring 2013 for the test? If your site is still testing EOI Trimester students, you should test with the Winter/Trimester TDC. All other schools should install the Spring 2014 for the readiness test. •Where can I find the Spring 2014 client and content? Download the Spring 2014 TDC and content from the DEMO Test Administration System or from the direct links provided in the Statewide Readiness Check Directions, posted on ctb.com/ok. •Which Tools are supported during the Readiness Test? Standard tools such as highlighter, eraser will work. Accommodations such as the Screen Reader and large font/color are not supported during the Readiness Test. Accommodations should be confirmed by the schools later using practice tests. • Do I need to login to the Test Administration System?. No. The statewide readiness check environment does not have a Test Administration System configured for users. All test tickets have been created and are available on ISOFT. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 24 Statewide Readiness Test – FAQs Troubleshooting on Test Day: • We are trying to take part in the Readiness Test but all of my machines have a TDC error (any TDC error). What do I do? •Stop the test. If the issue can be resolved quickly (such as 209 error) and the test can still be taken on test day, try to do so. Otherwise, abandon test and plan for a local test later on. •We are trying to take part in the Readiness Test but a few of my machines have a TDC error (any TDC error). What do I do? • Continue the test on the machines that do not have an error. •If the issue can be resolved quickly (such as 209 error) and the test can still be taken on the problem machines, try to do so. Otherwise, do not use those machines during the readiness test. Move to other machines. •How do I report issues to CTB for troubleshooting after the test has ended: •Access and complete the Readiness Check Issue form at www.ctb.com/ok •Email support (standard process) •Call support (standard process) •What /when should I expect a call back for support needs? Within 1 – 3 days. Depends on the issues faced on readiness test day. Some sites may receive a call back on test day. Others may take a day or two. •Where can schools find Instructions, Troubleshooting Guide, Readiness Tickets?: •Instructions are posted on the ctb.com/ok portal and the test tickets posted to ISOFT secure file sharing Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 25 RTS - Readiness Panel RTS Readiness Panel Complete checkpoint 2 in RTS Return to RTS and check these boxes upon completion of checkpoint 2 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 26 Online System enhancements Test Delivery Client (TDC) Changes • Display TDC version (v10.0) on login screen • Download filename is TDC_OKLAHOMA • Performance Level Lookup (EOI) file embedded in content package • Windows 8 and Calculator compatibility • Network Utility included in Custom Install • Automatic update (from previous Winter/Spring) is not supported Preview of Spring Updates • • • • • Infrastructure improvements Statewide Readiness Check Improved Single Sign-On, Toggle between EOI and 6-8 Online Tech Enhanced item support for EOI Test Administration enhancements Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 27 Online System - Calculator Calculator limitations and solutions • Graphing Calculator (Algebra II) has specific 32-bit Java requirements • 64-bit OS may not be allowed to make 32-bit Java calls • No Linux support • Test the calculator in site readiness • Conduct workstation check (fake student) with Algebra II • Plan for handheld calculators as back up Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 28 Agenda Welcome and Session Goals Milestones Online Pre-code training Checkpoint 2 Tasks, Roles and Responsibilities Statewide Readiness Check Preparation Test Delivery Client (TDC) Support Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 29 Tech Prep – All Elements Technology Preparation for Online Testing Workstation Installation Check Install the Test Delivery Client Network Prep Workstation Prep Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 30 Tech Prep – All Elements Technology Preparation for Online Testing Workstation Installation Check Install the Test Delivery Client Network Prep Workstation Prep Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 31 Network Prep More To Come for TE Testing Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 32 Tech Prep – All Elements Technology Preparation for Online Testing Workstation Installation Check Install the Test Delivery Client Network Prep Workstation Prep Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 33 Student Delivery Test Client software • 6-8 and EOI Online • Statewide Readiness Check & Operational • Pre-position content • Technology Enhanced Item Types • EOI Math (Algebra I, II, Geometry) Tryout • Web-based content OK EOI TE Assessment Test Delivery Client Tech Enhanced Client (TEC) Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 34 About the TE Client Technical Experience Supports Windows XP sp3 Download available on Feb. 14 Step-by-step Wizard Install Requires Admin rights to install No content to install / pre-position Student Experience Desktop icon OK EOI TE Assessment OK EOI TE Assessment Same look and feel, tools and navigation as the standard TDC Text-to-speech integration Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 35 Download the Test Delivery Client Software Follow links: Install Software and Download Test Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 36 Workstation Hardware/Software Requirements Test Delivery Client Workstation Requirements Desktop, Laptop, Netbook, Thin Client* (*ex: NComputing) Windows MAC OS X Linux Windows XP SP3 Lion 10.6 (Intel) Fedora 11 (Red Hat) Windows Vista SP1 Lion 10.7 (Intel) OpenSUSE 11.1 Windows 7 (32 & 64) Mountain Lion 10.8 (Intel) Ubuntu 9.04 Windows 8 (64) Not Certified: Mavericks 10.9 No TE Client support Processor / RAM Requirements 1.3 GHz Processor 1.8 GHz Processor 1.3 GHz Processor 1 GB RAM, 2 GB recommended 1 GB RAM, 2 GB recommended 2 GB RAM, 4 GB recommended 1 GB disk space available 1 GB disk space available 1 GB disk space available Ancillary Software Java (JRE) 6 or 7, 32-bit recommended Java (JRE) 7, 32 bit recommended Java (JRE) 6 or 7, 32 bit recommended Adobe Air v3 Flash Player 11 Adobe Air v3 Screen Size / Resolution Screen – “10-inch class” Screen – “10-inch class” Screen – “10-inch class” Resolution - 1024 x 768 Resolution - 1024 x 768 Resolution - 1024 x 768 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 37 Workstation Prep – Ancillary Software Workstation Prep – Ancillary Software Windows Java (JRE)** Adobe Air** Adobe Flash** Windows XP SP3 1.7.0_45 3.4, 3.5, 3.6 n/a Windows Vista SP1 1.7.0_45 3.5 n/a Windows 7 (32 & 64 bit) 1.6.0_20 1.7.0_17 1.7.0_45 3.4, 3.8, 3.9 n/a Windows 8 1.7.0_45 3.9 n/a n/a 11.7 11.8 n/a 11.8 n/a 11.7 11.9 MAC OS X Snow Leopard 10.6 (Intel) Lion 10.7 (Intel) Mountain Lion 10.8 (Intel) Update 16 Update 17 1.6.0_31 1.7.0_25 1.6.0_65 1.7.0_09 Linux Fedora Rel.11 (Red Hat) 1.6.0_0 2.6 n/a OpenSUSE 11.1 1.6.0_0 2.6 n/a Ubuntu 9.04 1.6.0_35 2.6 n/a ** If newer versions of ancillary software are released, CTB will require a period of time for testing toOklahoma certifyState forDepartment use with the Test Delivery Client. Developed under contract with the of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 38 Workstation Prep – TDC Install Workstation Prep - Considerations The following conditions must be met on each workstation: Administrative permission may be required to install the TDC Software. This requirement is locally driven. Appropriate versions of AIR (PC/Linux) or Flash (Mac) and the Java (JRE) must be installed and runnable by the workstation logged user during testing. The TDC must be installed, and the TDC executable must be runnable by the workstation logged user during testing. The TDC must not be prevented from executing other processes such as java.exe. The java executable must not be prevented from executing other processes. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 39 Workstation Prep – TDC Install Workstation Prep - Considerations The following conditions must be met on each workstation: The java executable must be able to make HTTP/HTTPS connections on ports 80/443 to *.ctb.com addresses. The java executable must be able to bind and listen on TCP port 12345 (local). The java component uses this port to receive requests from TDC components. *NOTE: Standard Install - the workstation logged user must have write access to [TDC installation location] and subfolders during testing. May be needed for Custom Install. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 40 Workstation Prep – Ancillary Software Java Runtime Environment JRE ® Operating Systems: PC, MAC, LINUX Match 32- or 64-bit to Operating System FAQ Troubleshooting Tip: Adobe Air ® Operating Systems: PC, LINUX Java and Air updates may occur. The recommendation is to turn off the auto update feature. Adobe Flash ® Operating Systems: MAC Blue screen or white screen appears upon launch of TDC. If a java/air update request occurs during launch of TDC, typically the TDC cannot complete the launch. The result is a blue or white screen. Usually, the update prompt window is behind the blue/white screen, so the user is not aware of the request. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 41 Tech Prep – All Elements Technology Preparation for Online Testing Workstation Installation Check Install the Test Delivery Client Network Prep Workstation Prep Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 42 Which Installer to Use? Install the TDC – Which Installer? Standard Install VS. Custom Install Common software installation process. Interactive. Follow prompts. Auto software install process but requires special setup. Tech can choose client installation directory (user must have read/write). Install directory is auto selected. Client installed one time instead of repeat copying of files across network. Client exe is copied to workstations and unpacked each time shortcut is clicked. Recommended for MAC, Thin Client and Deepfreeze (similar) sites. Do not use in Thin Client or Deepfreeze (similar) sites. Users must have read/write permissions to install directory. Install location is public directory on workstation and generally accessible to all users. Install and Uninstall required each year for all workstations. Uninstall not required. Client overwrites. Content install requires touching each workstation each time content releases. Content install can be automatic from server. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 43 Install Standard Install Process 4 Elements Launch Standard Install Configure Process Load Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 44 Install TDC - Standard Standard Install - PC Standard Install - MAC INSTALL - Download the PC version of the TDC standard installer to workstation. Begin the install process (follow prompts). INSTALL - Download the MAC version of the TDC standard installer to workstation. Begin the install process (follow prompts). CONFIGURE - Proxy credentials in the “proxy.properties” file if authentication required at site. File location: authentication [Installation location]\CTB\Online Assessment\etc. Use notepad to configure. Save. CONFIGURE - Proxy credentials In the “proxy.properties” file if authentication required at site. File location: Macintosh HD/Applications/OnlineAssessmen t/etc. LOAD - Content files to “objectbank” folder. Delete zip package. [Installation location]\CTB\Online Assessment\data\objectbank LOAD - Content files into objectbank folder. Delete zip package. Location: Macintosh HD/Applications/OnlineAssessmen t/data/objectbank. LAUNCH - Click on Online Assessment Shortcut. TDC should launch. This workstation is now ready for online testing. LAUNCH - Click on Online Assessment Shortcut. TDC should launch. This workstation is now ready for online testing. Safari® required on MAC workstations. Standard Install - Linux INSTALL - Download the Linux version of the TDC standard installer to workstation. Begin the install process (follow prompts). CONFIGURE - Proxy credentials in the “proxy.properties” file if authentication required at site. File location: [Installation location]/local/Online Assessment/etc/ folder. LOAD - Content files into objectbank folder. Delete zip package. Location: …usr/local/OnlineAssessment/data /objectbank. Delete zip package. LAUNCH - Click on Online Assessment Shortcut. TDC should launch. (Linux‐provided Online Assessment icon on the desktop). This workstation is now ready for online testing. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 45 Site Readiness Steps Uninstall* the previous version of Test Delivery Client (TDC) PC – Uninstall via Test Delivery Client Uninstall Tool 2. Locate CTB 3. Online Assessment and Choose Uninstall 1. PC – Choose Start/ All Programs Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Install TDC – Standard (PC) Install - Client (Standard) Operating System Platform Live Links WINDOWS XP, Vista, Windows 7, Windows 8 http://oas.ctb.com/downloadfiles/InstallTDC_OKLAHOMA.exe MAC 10.6, 10.7, 10.8 Intel only http://oas.ctb.com/downloadfiles/InstallTDC_OKLAHOMA.zip LINUX Fedora 11, OpenSuse 11.1, Ubuntu 9.04 http://oas.ctb.com/downloadfiles/InstallTDC_OKLAHOMA.bin 1. Access and Download the Standard Install .exe 3. Follow Prompts 2. Launch and Click Run Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 47 Install TDC – Standard Configure Configure - Proxy Properties (if applicable at site) (Standard) Navigate to “proxy.propertie s” file location. Open file, add entries and save. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 48 Install TDC – Standard Load Load - Content (Standard) Navigate to “objectbank” folder location. Download content zip package, unzip into “objectbank” folder. Delete zip package. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 49 Install TDC – Standard Launch Launch – Testing Client (Standard) Click Test Delivery Client software shortcut icon. If the application launches and displays login screen, then the application has been setup correctly. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 50 Create .EXE Shortcut Install the TDC-Custom 4 Elements Launch Custom Install Content Source Process Configure Switches Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 51 Install TDC – Custom Install There are several options of where to place the executable and the content source folder when using the Custom Install process. There are two examples listed below. Regardless of option selected, the key elements are: 1) Place testing executable into final source location 2) Create a shortcut to that executable and configure switches 3) Create a source content folder accessible to users Consider network impact when using the custom installer! *Thin Client – Do not use the custom installer. Example 1 - Install at Workstation (.exe and content on workstation) Example 2 - Install from Server to Workstation (.exe and content on server) Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 52 Install TDC – Custom Install Custom Install CREATE SHORTCUT - Download the Custom TDC executable and place into final source location (on server or workstation). Create a shortcut to the TDC executable. CONTENT SOURCE - Create a content source folder on the server (or workstation if content source will reside on workstation). Confirm that students have access to the content source folder location. Download the content zip package into the content source folder. Unzip and then delete the zip package. This content source folder will be configured in the shortcut switch. CONFIGURE SWITCHES - Add configuration switches into the TDC shortcut. These switches can be set to update the proxy.properties file (if needed) and to point to the content source folder. The content in the source folder will automatically copy to the content target folder (objectbank). COPY AND LAUNCH – Copy all files or just the testing client shortcut to workstations. Click on the Shortcut to launch TDC, configure proxy if applicable and load content to local workstation. This workstation is now ready for online testing. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 53 Install TDC – Custom Shortcut Create .EXE Shortcut - Client (Custom) Operating System Platform Live Links WINDOWS XP, Vista, Windows 7, Windows 8 http://oas.ctb.com/downloadfiles/TDC_OKLAHOMA.exe MAC 10.6, 10.7, 10.8 Intel only http://oas.ctb.com/downloadfiles/TDC_OKLAHOMA.zip LINUX Fedora 11, OpenSuse 11.1, Ubuntu 9.04 http://oas.ctb.com/downloadfiles/TDC_OKLAHOMA.sh 1. Access and Download the Custom Install TDC_OKLAHOMA.exe 2. Save TDC executable to final source location. 3. Next, click once on TDC executable to highlight, then right click and to create a shortcut. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 54 Install TDC – Custom Content Source Content Source - Client (Custom) 4. Create a content folder on the server. (example: “Site_Content”). 5. Download content zip package from CTB. 6. Unzip content package. 7. Delete zip package. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 55 Install TDC – Custom Configure Targets Configure Targets - Client (Custom) 8. Next, right click on the shortcut and choose properties. You can set the configuration points for the application for proxy and content. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 56 Install TDC – Custom Configure Targets Configure Targets - Client (Custom) Content Only " \\Testing\Server1\TDCLocation” /content=\\ Testing\Server1\TDCLocation\[content_source_folder_name] Proxy and Content " \\Testing\Server1\TDCLocation” /proxy=[domain]\[user]:[password]@hostname: port /content=\\ Testing\Server1\TDCLocation\[content_source_folder_name] 9. Add configuration switches in Target of shortcut properties. Key Points: 10. Click Apply and then OK If Proxy is required, add that configuration switch before adding content switch. Careful on spaces and quotes. Quotes may or may not be needed. UNC Path or Mapped Drive are ok to use in the configuration switch. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 57 Install TDC – Custom Launch Copy and Launch - Client (Custom) Workstation Workstation Option – Executable, EXE Shortcut and Source Content will reside on Workstation Next Steps: • Confirm that shortcut was created on a workstation. • Copy TDC Executable to all other testing workstations into the same location as original workstation. • Copy TDC EXE Shortcut to all other testing workstations. • Copy Source Content Folder to all other testing workstations. • Launch TDC Client one time on each workstation to: • Unpack and Install Client; • Configure Proxy Settings (if applicable); • Install Content (content will be pulled from content source folder and install into the content target folder - objectbank). • Launch Testing Client. **Note – EXE will unpack on every subsequent launch of client shortcut. The content will only update from the content source folder to the content target folder (objectbank) if the source content is newer and/or different than existing target folder content. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 58 Install TDC – Custom Launch Copy and Launch - Client (Custom) Server Server Option – Executable and Source Content will reside on Server, Shortcut EXE will reside on Workstation Next Steps: • Copy TDC EXE Shortcut to all testing workstations • Confirm that all testing workstations have permissions/access to the source files (TDC Executable and the Source Content Folder) • Launch TDC Client one time on each workstation to: • Retrieve Client from Server, Unpack and Install on Workstation; • Configure Proxy Settings (if applicable); • Retrieve and Install Content (content will be pulled from content source folder on server and install into the content target folder on workstation objectbank). • Launch Testing Client. ** Consider Network Impact of this model **Note – EXE will be retrieved from server to workstation and unpacked on every subsequent launch of client. The content will only update from the content source folder to the content target folder (objectbank) if the source content is newer and/or different than existing target folder content. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 59 Install TDC – Custom Launch Server Install the TDC – Custom Launch Server Local server where content source resides. Local server where TDC EXE resides. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 60 Install TDC – Custom Launch Server Install the TDC – Custom Launch Server Local server where content source resides Local server where TDC EXE resides. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 61 Tech Prep – All Elements Technology Preparation for Online Testing Workstation Installation Check Install the Test Delivery Client Network Prep Workstation Prep Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 62 System Check - Launch TDC and Login Verify Setup on a few workstations Launch Test Delivery Client software. Login using a Statewide Readiness Test login ID. If the application launches and login completes, then the application and content have been installed correctly. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 63 System Check - Launch TDC and Login Verify Setup on a few workstations Launch Test Delivery Client software. Login using a Statewide Readiness Test login ID. FAQ Troubleshooting Tip: TDC Error Code 209 – Missing Content Error code 209 indicates that the required testing content is missing from the “objectbank” folder. Avoid this error by ensuring that all workstations have the complete set of content files required for the test administration. If the application launches and login completes, then the application and content have been installed correctly. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 64 Tech Prep – All Elements Technology Preparation for Online Testing Workstation Installation Check Install the Test Delivery Client Network Prep Workstation Prep Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 65 Network Utility – Verify Verify setup on a few workstations • Confirm application installation and connectivity by using the TDC network utility. • From installer folder, launch the Network Utility. • On the First Tab (Network Connectivity Test), click Start. • Questions 1, 2 and 3 should return “Yes” • This does not confirm content installation. From the “Network Connectivity Test” tab, click “Start”. The first three questions should result with “Yes” which confirms that the application has been correctly installed. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 66 Test Delivery Client - Other Considerations Bring Your Own Device (BYOD) or 1:1 • • • • Consider Security policies Install / Uninstall policy Students must have Test Ticket and Access Code Consider Install from Server - Option 2 Wireless • Always-on connection required • Constant heartbeat check to CTB servers • Don’t overload Wireless Access Point Thin Client considerations: • TDC is running multiple instances: 1 per thin client • Content check, decryption, rendering utilize CPU, disk, memory Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Text To Speech –Volume “ON” and MP3 files allowed. Whitelist *.CTB or allow IPs if IP addresses are required locally. Restore software (Deep Freeze, etc.) configured to retain test data after reboot. Restrict other intensive bandwidth use during testing - such as “Dropbox”. Screen savers and power management should be set to a longer timeout. All other applications closed on testing machines during the test. For a Positive Testing Experience … Anti-virus software (full scans) should be scheduled after testing hours. Laptop protocol – Use AC power, wired access, wireless check. Verify setup on a few workstations prior to testing. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 68 Next Steps / Takeaways Test Delivery Client and Content – January 6 Installation Method (Choose method for your site) Key – Install TDC and Content as soon as possible. Verify workstation readiness prior to the readiness check. Complete RTS “Readiness Progress” entry for Checkpoint 2 by Feb. 1. CTB Staff resources are available to support installation and troubleshooting. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 69 Looking Ahead • Statewide Readiness Check • Test Administration Training / Access • TE Client Install • TE Practice Tests • Final Workstation Check Looking Ahead Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 70 TAS Sandbox / Demo Website For Educators and Technology Coordinators Content • Tech Coordinators download TDC and Content. • Hands-on practice opportunity in ‘sandbox’. • Content download package includes all tests • Practice tests can be scheduled. Separate website (not Single Sign-on accessible) Tech Coordinators- Site readiness • Pre-loaded with all Districts appended with word DEMO • May create test sessions and use test tickets to test workstation setup Generic accounts • System-Generated emails to Tech Coordinators • SSO accounts not applicable Reporting • CAUTION! - Data created here is not extracted for reports or monitored Students • Fake student data similar in format to actual testing students Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 71 Looking Ahead Test Administration Site (TAS) • Toggle between 6-8 and EOI • Perform tasks before and during testing • Manage Student and User Profiles • Manage Test Sessions • Print Test Tickets • Monitor Testing Status Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 72 Agenda Welcome and Session Goals Milestones Online Pre-code training Checkpoint 2 Tasks, Roles and Responsibilities Statewide Readiness Check Preparation Test Delivery Client (TDC) Support Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 73 Support Resources Need Help? Support Options and Resources Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 74 Site Readiness Documentation Statewide Readiness Guide Workstation requirements Network Utility Guide Network Guidelines Custom Installer Options Troubleshooting docs IP Addresses for firewalls Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Support Resources Administration Policies and Procedures Assistance • Oklahoma State Department of Education, Office of Accountability and Assessments http://www.ok.gov/sde/ • Phone: 405-521-3341 OK Customer Support (CTB) • CTB Oklahoma Help Desk [email protected] http://www.ctb.com/ok • Phone: 888-282-2010, Fax: 800-282-0266 • Hours of Operation: 7:30am – 4:30pm Central Time - regular hours 7:00am – 7:00pm Central Time - during testing Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 76 Questions? Thank you for joining! Questions Thank You Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 77
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