Table of contents
Getting Started with Memsource Cloud............................................................................................................ 4
Introduction ................................................................................................................................................... 4
Sign In ............................................................................................................................................................ 4
Create Your First Project................................................................................................................................ 4
Project Buttons Inactive? .......................................................................................................................... 4
Install Memsource Editor .............................................................................................................................. 5
Start Translating ............................................................................................................................................ 5
Memsource Web Editor (beta) .................................................................................................................. 5
Create Additional User Accounts................................................................................................................... 5
Send Login Info .......................................................................................................................................... 5
Assigning Translation Jobs to Linguists.......................................................................................................... 5
Uploading Translations to Memsource Cloud ............................................................................................... 6
Getting the Completed File ........................................................................................................................... 6
Videos ............................................................................................................................................................ 6
Memsource Editor User Manual ....................................................................................................................... 7
Introduction ................................................................................................................................................... 7
Editor Setup ................................................................................................................................................... 7
Keyboard Shortcuts ....................................................................................................................................... 7
Editor Commands .......................................................................................................................................... 7
Edit ............................................................................................................................................................. 7
Tools ........................................................................................................................................................ 10
Format ..................................................................................................................................................... 11
Document ................................................................................................................................................ 11
Segment Status ............................................................................................................................................ 12
Repetitions................................................................................................................................................... 12
Repetition Exception ............................................................................................................................... 13
Comments ................................................................................................................................................... 13
Spellchecker................................................................................................................................................. 13
Internal Spellchecker ............................................................................................................................... 13
Launching Spellchecker ........................................................................................................................... 14
Inline Spellchecking ................................................................................................................................. 14
Alternative Spellings ................................................................................................................................ 14
Add to Dictionary ..................................................................................................................................... 14
Ignore....................................................................................................................................................... 14
MS Word Spellchecker ............................................................................................................................ 14
CAT Pane ...................................................................................................................................................... 14
Displaying Differences for Fuzzy Matches ............................................................................................... 15
Displaying Additional Information for Terms .......................................................................................... 15
Search pane ................................................................................................................................................. 15
Quality Assurance Pane ............................................................................................................................... 16
Changes Pane .............................................................................................................................................. 17
Text Filter ..................................................................................................................................................... 17
Segment Filter and Sorting .......................................................................................................................... 17
Segment Status ........................................................................................................................................ 17
Pre-translated From ................................................................................................................................ 18
Created By / Modified By / Show Changes .............................................................................................. 18
Segment Sorting ...................................................................................................................................... 18
Status Bar..................................................................................................................................................... 18
Word Count ............................................................................................................................................. 18
User Metadata ......................................................................................................................................... 19
Preferences .................................................................................................................................................. 19
Error messages ............................................................................................................................................ 20
Memsource Editor Upgrades....................................................................................................................... 20
Memsource Editor Installation ........................................................................................................................ 21
Introduction ................................................................................................................................................. 21
Download .................................................................................................................................................... 21
Installation and Setup .................................................................................................................................. 21
Supported Operating Systems ..................................................................................................................... 21
Windows .................................................................................................................................................. 21
Macintosh ................................................................................................................................................ 21
Linux......................................................................................................................................................... 22
User Manual ................................................................................................................................................ 22
Not Sure What To Do Next? ........................................................................................................................ 22
Keyboard shortcuts ......................................................................................................................................... 23
Wildcard search ............................................................................................................................................... 25
Show changes .................................................................................................................................................. 25
Introduction ................................................................................................................................................. 25
Changes Pane in Editor ................................................................................................................................ 25
Filtering Changes ......................................................................................................................................... 26
Analysis ........................................................................................................................................................ 26
Machine Translation ........................................................................................................................................ 27
Introduction ................................................................................................................................................. 27
General Machine Translation Engines ......................................................................................................... 27
Google Translate...................................................................................................................................... 27
Microsoft Translator ................................................................................................................................ 27
Custom Machine Translation Engines ......................................................................................................... 27
Apertium .................................................................................................................................................. 27
Asia Online ............................................................................................................................................... 27
KantanMT ................................................................................................................................................ 28
LetsMT ..................................................................................................................................................... 28
Microsoft Translator Hub ........................................................................................................................ 28
MoraviaMT .............................................................................................................................................. 28
NICT ......................................................................................................................................................... 29
PangeaMT ................................................................................................................................................ 29
PROMT ..................................................................................................................................................... 29
Safaba ...................................................................................................................................................... 29
SDL BeGlobal............................................................................................................................................ 29
Systran ..................................................................................................................................................... 29
Tauyou ..................................................................................................................................................... 30
Other Custom Machine Translation Engines ............................................................................................... 30
Desktop Editor – Error messages .................................................................................................................... 31
No connection ............................................................................................................................................. 31
You are not authorized to access this job ................................................................................................... 31
Invalid username or password .................................................................................................................... 31
TM, TB or MT are gray ................................................................................................................................. 32
Login is green but all other indicators are red ............................................................................................ 32
When uploading the translation: Error at 95%, Unable to upload translation – Access denied. ............... 32
Unknown Error ............................................................................................................................................ 33
Server not responding ................................................................................................................................. 33
Getting Started with Memsource Cloud
Introduction
This Getting Started guide is intended for Administrators, Project Managers (including users of the
Freelancer and Personal editions). Linguist users should follow this link.
Keep in mind that there are two components:
1. Memsource Cloud, the web-based environment in which project managers can create and
maintain projects, translation memories and term bases; video
2. Memsource Editor (available as a free download), in which the actual translation takes
place; video
Sign In
To access Memsource Cloud, you need to have the following login information:



Memsource Cloud url, such as http://cloud1.memsource.com
Username
Password
As soon as you have that, you can sign in and start working. It is recommended to use Google
Chrome, Firefox or Safari browsers. Two most recent versions of Google Chrome, Firefox, Safari,
and Internet Explorer are supported.
Create Your First Project
Buttons Active
Once signed in, you can create your first project with translation memories, term bases and, most
importantly, files for translation.
This video will show you how.
Project Buttons Inactive?
If some of your project buttons are inactive, it is because no file is selected. Once you select a file
by checking its check box on the left, the buttons will turn active.
Install Memsource Editor
Memsource Editor is available as a free download, follow the installation instructions.
Start Translating
Download the bilingual MXLIFF file for translation via the Download menu in your project. Open
the file in Memsource Editor to start translating yourself or assign translation jobs to other users,
e.g. linguists. Notify them via the Email... menu under Tools, so that they can sign in to
Memsource Cloud and start translating themselves.
Memsource Web Editor (beta)
Organizations that have created their account in Memsource after 3 March 2013 have Memsource
Web Editor enabled by default (the file names in Memsource Cloud are clickable and clicking on
the link will launch Memsource Web Editor). The Web Editor is currently in beta and therefore, for
the time being it is advisable to download the MXLIFF file and use the desktop Memsource Editor
for translation - as described above. Please note that it is possible to disable Memsource Web
Editor for linguist users for specific projects.
Create Additional User Accounts
Create user accounts for your colleagues - project managers - and linguists by going to Users in the
upper right corner of the Memsource Cloud user interface and then click on New User and select
the appropriate user role.
Send Login Info
After creating a user, send them their login info using the Email Login button. The email will
include their username and a link for the user to create their own password. Select multiple users
to send the email to multiple users at once.
Assigning Translation Jobs to Linguists
Now you are ready to include your linguists into the process. Once you have created linguist user
accounts, you can assign translation jobs to them and notify them of the new translation jobs via
the Email... feature located under the Tools button in your project. It is advisable to use the
default email template, which includes important personalized information for the linguist, such as
the identification of the translation job assigned to them, a link to the Getting Started Guide for
Linguists and also their username, so that they can sign in to Memsource Cloud and pick up the
job. For security reasons, their password is not included. You can use the Email Login button to let
users create their own passwords.
This is essential for the Memsource Editor user:




Server url, such as http://cloud1.memsource.com
Username
Password
Getting Started Guide for Linguists
Uploading Translations to Memsource Cloud
Translations get uploaded to Memsource Cloud automatically, whenever segments get confirmed.
Additionally, the bilingual MXLIFF file can be uploaded to Memsource Cloud in one go, via the
Upload to Server feature in Memsource Editor or manually, via Tools - Upload in a Memsource
Cloud project.
Getting the Completed File
To get the translated file in its original format, go to Download -> Completed File in your project.
Videos
Memsource Cloud Video
Memsource Editor Video
Memsource Editor User Manual
Introduction
Memsource Editor is an application that is used to do the actual translation. Anyone can install
Memsource Editor for free.
After you have installed Memsource Editor, open a bilingual MXLIFF file in it to start translating.
MXLIFF files can be downloaded from Memsource Cloud via the Download button under Project.
Memsource Editor will automatically connect you to the appropriate translation memory, term
base, and/or machine translation in Memsource Cloud (do not forget to enter your login
information under Tools - Preferences in the Editor).
See our Video User manual on Youtube.
Editor Setup
Make sure you have entered you login info in the Editor's Preferences Login tab (Tools ->
Preferences), without which you will not be able to connect to the translation memory, term base,
and other centralized resources.
Keyboard Shortcuts
A complete list of keyboard shortcuts in Memsource Editor is available here: Keyboard Shortcuts
page
Editor Commands
Editor commands can be launched either from the menu, quick access buttons at the top of the
application or keyboard shortcuts.
Edit
Confirm (Ctrl+Enter)

Confirms segment as translated and saves it into TM
Unconfirm (Ctrl+Shift+Enter)

Unconfirms a segment
Copy Source to Target (Ctrl+Insert or Cmd+Shift+I on Mac)

Copies text in the source segment to the target segment; and works also for any selection of
the source text
Delete Target (Ctrl+D)

Deletes text in target segment
Insert Tag (F8)

Insert tags; when inserting {1>paired tags<1}, select first the text to get enclosed in tags and
only then hit the Insert Tag command. In this way both tags will get inserted at once around
the selected text.
Create Custom Tag (Alt+F8)

Creates an arbitrary unpaired tag in target (supported for XLIFF, HTML and XML source files),
to edit press F2 first.
Create Custom Paired Tag (Alt+Shift+F8)

Creates an arbitrary paired tag in target (supported for XLIFF, HTML and XML source files), to
edit press F2 first.
Expand Tags (Ctrl+Shift+T)

Expands tags and displays tag content (supported for XLIFF, HTML and XML source files)
Remove All Tags (Ctrl+F8)

Remove all tags from the target
Toggle Case (Shift+F3)

Toggles upper case to lower case and vice versa
Insert symbol
Insert Non-breaking Space (Ctrl+Shift+Space)

Inserts a non-breaking space
Insert Non-breaking Hypen

Inserts a non-breaking Hypen
Insert New Line (Shift+Enter)

Inserts a line break
Undo (Ctrl+Z)

Undo last action
Redo (Ctrl+Y)

Redo last action
Split Segment (Ctrl+E)

Splits a segment in two, the cursor has to be in the source segment to split
Join Segment (Ctrl+J)

Joins the selected segment with the segment below
Lock/Unlock Segment (Ctrl+L)

Locks or unlocks the selected segment
Repetition Exception

Marks a repetition as a repetition exception
Select All Segments (Ctrl+Shift+A)

Selects all segments
CAT Results Move Up (Ctrl+ArrowUp or Cmd+Up on Mac)

Moves the cursor up to the next result in the CAT pane
CAT Results Move Down (Ctrl+ArrowDown or Cmd+Down on Mac)

Moves the cursor down to the next result in the CAT pane
CAT Results Insert (Ctrl+Space or Cmd+Ctrl+Space on Mac)

Inserts the selected TM or TB match in the appropriate segment
CAT Results Insert from

E.g. Ctrl+1 to insert match no. 1 in the appropriate segment
Move to First Segment (Ctrl+Home)

Moves the cursor to the first segment
Move to Last Segment (Ctrl+End)

Moves the cursor to the last segment
Toggle Cursor Source/Target (Ctrl+Tab)

Moves cursor between source and target
Edit Source (F2)

Press to edit the source text (e.g. where a typing error needs to be corrected)
Edit Comment (Ctrl+M)

Press to edit comment
Tools
Find (Ctrl+F)

Finds a string
Find/Replace (Ctrl+H)

Finds and replaces a string
Find Next (F3)

Finds next
Find Previous (Alt+F3)

Finds previous
Filter (Ctrl+Shift+F)

Filters segments with selected text
Add Term (CTRL+T (ALT+T))

Adds the selected text to a term base (hit Enter to save the new terms)
Search* TM/TB (CTRL+K)

Searches the project translation memories and term bases for the selected word or phrase
using wildcard search
Search TM/TB (CTRL+SHIFT+K)

Searches the project translation memories and term bases for the selected word or phrase
using exact search (in quotes)
Spellcheck (F7)

Launches spellchecker
Toggle Context (Atl + N)

show/hide Context window at the bottom of Editor.
Go to Segment (CTRL+G)

Jumps to segment with specified number
Preferences

Opens Preferences window
Format
Quotation settings
Bold

Ctrl+B
Italic

Ctrl+I
Underline

Ctrl+U
Subscript

Ctrl+-
Superscript

Ctrl+Shift+-
Quotation

Select quotation settings
Show spaces

Toggle to show/hide spaces
Document
View Original

Opens the original (source) file
Preview Translation

Opens the translated (target) file
Upload to Server

Uploads all translated (confirmed and unconfirmed) segments to server; only confirmed
segments get saved to translation memory
Export to Bilingual DOCX

Converts an MXLIFF file to a bilingual DOCX file
Import from Bilingual DOCX

Converts a DOCX file to a bilingual MXLIFF file
Segment Status
Segment statuses
A segment can have these statuses:




Not confirmed
Confirmed
Confirmed in the preceding workflow step (and not confirmed in the current workflow step)
Not confirmed in the preceding workflow step (and not confirmed in the current workflow
step)
A segment status can be changed by confirming a segment (Ctrl+Enter) or unconfirming a segment
(Ctrl+Shift+Enter or by making any edit in a segment).
Repetitions
A repetition and repetition exception
When a segment gets repeated in a document, it is called a repetition. A repetition can be easily
identified in Memsource Editor, as blue arrows are displayed next to the repeated segment.
Once a user confirms a repeated segment, all the repeated instances of that segment below it will
get updated with the confirmed translation. Please note that repetitions are only propagated
downwards.
Repetition Exception
Sometimes it is necessary to introduce a "repetition exception," which allows a repeated segment
to have a different translation than all the other repeated segments. This can be done by clicking
on the repetition icon, which will become crossed. This will make sure that a translation for such a
segment will not change in line with the other repetitions.
Comments
Comments
Comments can be added by clicking on the comment icon next to a segment. Comments have two
statuses:


Resolved
Unresolved
Unresolved comments get flagged in quality assurance. When working in a project with workflow,
comments get pushed from a lower workflow step to a higher workflow step - just like translations
and all the other content.
Spellchecker
Internal Spellchecker
Spellchecker
Memsource Editor has an integrated spellchecker that supports 141 languages. Starting with
Memsource Editor version 3.97, the spellchecker has been completely redesigned, supports
additional features (e.g. inline spell-checking, user dictionary, integration with QA) and is powered
by Memsource Cloud.
Therefore, connection to Memsource Cloud is necessary for the spellchecker to function.
Launching Spellchecker
The spellchecker gets launched by the F7 key or from the Tools menu. It will list all spelling errors
in the QA pane. After correcting the misspelled word and confirming the segment, the user will be
taken to the next segment with misspelled words.
Inline Spellchecking
A curly red line underlines misspelled words.
Alternative Spellings
Right clicking on a misspelled word will display a list of alternative spellings.
Add to Dictionary
Right clicking on a misspelled word will allow a user to add the word to the user's dictionary. (It
will soon be possible to edit a user's dictionary.)
Ignore
To ignore a word without adding it to the dictionary, click in the "i" section in the QA pane. Doing
this will show the misspelled word as "ignored" under QA but the word itself will remain
underlined in the target segment.
MS Word Spellchecker
Alternately, spelling and grammar can also get checked via MS Word or any other office
application that can work with DOCX files (e.g. Open Office Writer). In Memsource Editor click on
Export to Bilingual DOCX under Document. This will convert the MXLIFF file into a bilingual DOCX
file and open it in e.g. MS Word. Check spelling and grammar there and when you are done, save
the bilingual DOCX and then reimport it into the Editor via Import from Bilingual DOCX under
Document.
IMPORTANT: Do not forget to save the changes in the DOCX file before importing it back to the
Editor. Even better, close the DOCX file first and then import it into the Editor.
CAT Pane
CAT pane
The CAT pane displays matches from translation memory, term base, and machine translation for
each segment:


101% is an in-context translation memory match. It is even more than a 100% match, since
the preceding and following segments (the context) also match
100% is an exact translation memory match




78% is a fuzzy translation memory match (anything below 100%)
MT stands for machine translation
TB is a suggested term from a term base. When it is red, it is a rejected term, not to be
used
S is a sub segment match. These are a little bit like terms, except that they are
automatically generated from the translation memory
NT (not displayed here) stands for a non-translatable. When a user launches the Pre-translate
function in Memsource Cloud with the option Pre-translate non-translatables selected, segments
consisting of just non-letters will have source copied to target and will have the NT pre-translation
indication displayed in Memsource Editor.
Displaying Differences for Fuzzy Matches
When a fuzzy match is selected in the CAT pane, the differences between the source of the fuzzy
match of the segment for translation get displayed.
Displaying Additional Information for Terms
When a term is selected in the CAT pane, additional information is displayed if available:



Note
Usage Example
Edit links (if the user is authorized to edit the term)
Please note that only the Note and Usage Example of the target term are displayed.
Search pane
Search pane
The search pane displays search results from:


Translation memory
Term base
This type of search is sometimes referred to as "concordance search." To launch the search, click
on Tools - Search TM/TB. You can also select any text from the source column and launch search
for the particular string by pressing CTRL+K (fuzzy search) or CTRL+SHIFT+K (exact search).
Alternatively, press CTRL+K to open an empty search pane and type manually.
Click on the result of your choice and the text will also be visible at the bottom of the search pane
from where you can copy&paste.
Quality Assurance Pane
Quality assurance pane
Quality assurance can be launched directly from the Quality Assurance pane and in this way the
translation can be checked for the following:



















Empty translation
Trailing punctuation
Inconsistent translations
Missing numbers
Repeated words
Multiple spaces
Trailing spaces
Tags & formatting
Inconsistent tag content
Empty tag content
Tags - joined segments
No text between tags
XLIFF tags
Terminology
Spelling
Unconfirmed segments
Unresolved comments
Maximum segment length in characters
Not allowed characters
Changes Pane
The Changes pane displays track changes in a segment across all workflow steps. If no changes are
available or workflow is not active for the given file, the Changes pane will be blank.
The Track Changes filter can be used to filter for just segments that have changes.
Text Filter
Text filter
Enter text in the text filter fields to filter segments that include that text. Related options:



Quotes can be used to filter segments with the exact phrase
Case sensitivity can be toggled by selecting the Aa checkbox
The Clear button can be used to deactivate the filter
Segment Filter and Sorting
Segment filter
The segment filter gets expanded by clicking on the black triangle at the top left of Memsource
Editor. By selecting any of the filter options, the appropriate segments get filtered. Multiple filter
options can be combined, including with the text filter.
Segment Status
Select one or more of the below options to filter segments with the desired status:









Empty
1st Repetition
Rep. Exception
Confirmed
Not Confirmed
Locked
Not Locked
Resolved Comments
Not Resolved (Comments)
Pre-translated From
These will filter segments based on their initial pre-translation method:





101%
100%
Fuzzy
MT
Non-translatables
Created By / Modified By / Show Changes
Filter segments based on which user created them or last modified them; Track changes between
workflow steps:





Segments Created By
Segments Last Modified By
Comments Created By
Comments Last Modified By
Track changes
Segment Sorting
Select one of the options below to sort segments:







No Sort
Source A to Z (to sort segments by source from A to Z)
Source Z to A (to sort segments by source from Z to A)
Shortest First
Longest First
Least Repetitions
Most Repetitions
Status Bar
Tooltip with additional info
The status bar at the bottom of Memsource Editor provides metadata related to word count, user
modifications, source file name.
Word Count
 Total segments/confirmed segments
 Total source words/confirmed source words
 Total source characters/confirmed source characters | character count source/target in the
selected segment
User Metadata
 Segment created by/last modified by
 Segment creation and last modification date/time
 The user information is only displayed if project settings allow this
Preferences
Preferences
Go to Tools -> Preferences and select the CAT tab to set preferences:




Set the Minimum match rate for translation memory matches to get displayed and used for
pre-translation
Select the desired behavior after confirming a segment (e.g. if Next unconfirmed segment
is selected, the cursor will automatically jump to the next unconfirmed segment after
confirming a segment)
Set the Pre-translate options, which control the behavior of pre-translating the next
segment that the user jumps to after confirming a previous segment
Select Insert machine translation to have segments pre-translated with machine
translation when a translation memory match above the minimum specified threshold is
not available. Please note that this option will only work if machine translation has been
activated for the project by a project manager
Login tab:

Enter your login in the Login tab to be able to connect to the translation memory, term
base, and other centralized resources.
Appearance tab:

Select the font size of the translation table and the panes
Network tab:

Set up your Proxy server manually if needed (not needed for most of the users)
Error messages
Any errors with connection to the Memsource server are indicated with red square or exclamation
mark in right bottom corner of the Editor window. See our list of messages.
Memsource Editor Upgrades
Upgrading Memsource Editor is a completely automated process, which requires no user action.
Once a new version is released, Memsource Editor downloads it in the background and the next
time the user starts it, it will open in the upgraded version.
It can happen, however, that some users may be on old versions if they, for instance have not
worked in Memsource Editor for a long time and therefore the Editor could not be upgraded.
Because of this there is an additional check that will prompt a warning for the user to upgrade to
the newest version manually if that version is very outdated.
Memsource Editor Installation
Introduction
Memsource Editor is a lightweight CAT tool, which can be installed on Windows, Macintosh and Linux.
While the Editor supports translating offline, full functionality is provided when connected to Memsource
Cloud. Memsource Editor has been designed to work with MXLIFF files, which can be downloaded from a
translation project in Memsource Cloud.
If you do not have a Memsource Cloud username and password yet, get one by registering for a free trial.
Download
Download the installation file from our download site.
Installation and Setup
Editor Setup
1. Double-click the downloaded file to launch installation (Mac users, read this)
2. After successful installation, open Memsource Editor and go to Tools -> Preferences and select the
Login tab
3. Enter your login information there (your username, password and your server - typically:
cloud1.memsource.com)
If you do not have your login information yet, register for a free trial to get it or, if someone has asked you
to do a translation in MemSource, request the login data from them.
Supported Operating Systems
Windows




Windows XP
Windows Vista
Windows 7
Windows 8
Macintosh




OS X 10.6
OS X 10.7
OS X 10.8
OS X 10.9
Linux


Linux Ubuntu 10.04
Linux Ubuntu 12.04
User Manual
Refer to the User Manual for instructions on how to translate with Memsource Editor.
Not Sure What To Do Next?


If you are a linguist user, consult the Getting Started Guide for Linguists
If you are a project manager user, consult the Getting Started Guide for Project Managers
Keyboard shortcuts
Action
File
Open
Save
Save as
Close
Edit
Confirm
Unconfirm
Copy Source to Target
Delete Target
Insert Tag
Create Custom Tag
Create Custom Paired
Tag
Expand Tags
Remove All Tags
Toggle Case
Insert Non-breaking
Space
Insert Line Break
Undo
Redo
Split Segment
Join Segment
Lock/Unlock Segment
Repetition Exception
Select All Segments
CAT Results Move Up
CAT Results Move
Down
CAT Results Insert
CAT Results Insert from
Move to First Segment
Move to Last Segment
Toggle Cursor
PC
Mac
Web
(Windows: Ctrl, Mac:
Cmd)
Ctrl+O
Ctrl+S
Ctrl+Shift+S
Ctrl+W
Cmd+O
Cmd+S
Cmd+Shift+S
Cmd+W
N/A
N/A
N/A
N/A
Ctrl+Enter
Alt+ArrowDown
Ctrl+Shift+Enter
Ctrl+Insert
Cmd+Enter
Alt+ArrowDown
Ctrl+Enter
Cmd+Shift+I
Ctrl+D
Del with selected
segments
F8
Cmd+D
Ctrl+Insert
Cmd+Shift+I or
Cmd+Shift+U
Ctrl+D
F8
(fn+Play/Pause)
Alt+F8
Alt+Shift+F8
Alt+F8
Alt+Shift+F8
Cmd+Shift+T
Ctrl+Shift+E
Ctrl+F8
Shift+F3
Shift+Enter
Ctrl+Z
Ctrl+Y
Ctrl+E
Ctrl+J
Ctrl+L
Cmd+F8
Shift+F3 (fn+zoom
out)
Cmd+Shift+Space
Alt+Shift+Space
Shift+Enter
Cmd+Z
Cmd+Shift+Z
Cmd+E
Cmd+J
Cmd+L
Ctrl+Shift+A
Ctrl+ArrowUp
Ctrl+ArrowDown
Cmd+Shift+A
Cmd+Up
Cmd+Down
Ctrl+Space
Cmd+Ctrl+Space
Ctrl+Number
Ctrl+Home
Ctrl+End
Tab
Cmd+Number
Cmd+Home
Cmd+End
Tab
Alt+F8
Alt+Shift+F8
Ctrl+Shift+T
Ctrl+Shift+E
Ctrl+F8
Shift+F3
Ctrl+Shift+Space
F8
Ctrl+Shift+Space
Ctrl+Z
Ctrl+Y
Ctrl+E
Ctrl+J
Ctrl+L
Ctrl+ArrowUp
Ctrl+ArrowDown
Ctrl+Space
Cmd+Ctrl+Space
Ctrl+Number
Ctrl+Home
Ctrl+End
Tab
Source/Target
Edit Source
Open/Close Comment
Tools
Switch active panel
Find
Find & Replace
Find Next
Find Previous
Close Find and Find &
Replace
Filter Segments (selected
text)
Add Term
F2
Ctrl+M
F2 (fn+incr
brightness)
Cmd+M
F2
Ctrl+Tab
Ctrl+F
Ctrl+H
F3
Alt+F3
Escape
Cmd+G
Cmd+Shift+G
Escape
Ctrl+Shift+F
Cmd+Shift+G
Cmd+T
Alt+T
Close Add Term
Window
Search* TM/TB
Search TM/TB (exact)
Spellcheck
Ctrl+T
Alt+T
Escape
Escape
Escape
Ctrl+K
Ctrl+Shift+K
F7
Cmd+K
Cmd+Shift+K
F7 (fn+Previous
track)
Ctrl+K
Ctrl+Shift+K
F7
Format
Bold
Italic
Underline
Subscript
Superscript
Ctrl+B
Ctrl+I
Ctrl+U
Ctrl+Ctrl+Shift+-
Cmd+B
Cmd+I
Cmd+U
Cmd+Cmd+Shift+-
Ctrl+B
Ctrl+I
Ctrl+U
Ctrl+Ctrl+Shift+-
Cmd+F
Wildcard search
MemSource supports wildcards for translation memory and term base searches. Asterisks ("*") and
question marks ("?") are supported in search queries.
An asterisk may be used to represent zero or more characters in a search expression. E.g. searching for
contract* will find contract but also contracts and contractual.
A question mark may be used to represent a single character in a search expression. E.g. searching for
ho?se will find house but also horse.
Show changes
Introduction
Show Changes in Memsource are only available in the Editions including workflow steps (TEAM
and ULTIMATE). These changes are displayed as differences between individual workflow steps.
Changes Pane in Editor
Changes are displayed under the Changes tab on the right:
1. The top window shows the segment in all workflow steps.
2. The central window displays the differences in the text between the selected step
(highlighted) and the previous step (the very first step cannot be selected, since it cannot
be compared to its previous step).
3. The bottom window shows metadata for the selected segment in the selected workflow
step.
Changes Pane
Filtering Changes
The translated text can be filtered so that users can see the differences between the selected
workflow step and the current step. The file from the Revision step (R) is downloaded and opened.
Filtered changes between the current (R) and the highest (CR) step.
Analysis
You can create a comparative Analysis in your project. Again this will always compare the selected
workflow step with the current step. First go to the workflow step you wish to work with, then
select the file or files in question and click Analyze. Select the type "Compare" and select the
workflow step you want to compare it with.
Analysis in the CR step comparing it with the Translation step
In these analyses you will be able to see how many segments and words were corrected and how
many characters were added by the proofreader.
Machine Translation
Introduction
All Memsource users can use Microsoft Translator with Feedback free of charge. This MT engine
comes as default for all new Memsource users and it does not need to be configured.
Memsource does not provide machine translation of its own but offers access to 3rd-party
machine translation engines via an API. It offers connection to general machine translation engines
(such as Google Translate and Microsoft Translator) as well as custom-trained machine translation
engines (e.g. Systran, Microsoft Translator Hub, Tauyou...).
General Machine Translation Engines
Google Translate
If you are not sure how to get the Google Translate API Key, perhaps this could help. Please make
sure that when creating a new key, you select the option of "Create new Browser Key" and then
just click Create without entering any values in the "referer" box. Thus, you will get an API key with
"Any referer allowed".
Microsoft Translator
We have created a dedicated page that will guide you through the Microsoft Translator setup.
Custom Machine Translation Engines
To set up a custom machine translation engine, go to the Memsource Cloud Machine Translation
section under Setup. Please note that only administrator users can see and access this section.
Once your new machine translation engine has been configured under Setup, make sure it is also
enabled in the Settings of a project, which will make it generally available for all users working
with the project, including linguist translating that project's jobs in Memsource Editor.
Apertium
Configure a connection to your Apertium engine by entering the following in Memsource:


Name
API Key
Asia Online
Configure a connection to your Asia Online engine by entering the following in Memsource:






Name
Username
Password
Account Number
Domain
URL

Default (url)
Please note that the Asia Online MT engine is only supported for batch pre-translation and not in a
real-time mode due to the engine's limitations.
KantanMT
Configure a connection to your KantanMT engine by entering the following in Memsource:



Name
Token
Profile
Please note that when connecting to your KantanMT engine, the KantanMT engine needs to be
first started by Memsource (unless it is already running), therefore it may take a few minutes to
get the first results in such a case.
LetsMT
Configure a connection to your LetsMT engine by entering the following in MemSource:




Name
Username
Password
System ID
Please note that when connecting to your LetsMT engine, the LetsMT engine needs to be first
started by Memsource (unless it is already running), therefore it may take a few minutes to get the
first results in such a case.
Microsoft Translator Hub
Configure a connection to your MS Translator Hub engine by entering the following in
Memsource:





Name
Client ID
Client Secret
Category
Rating
Read more here: Microsoft Translator Hub.
MoraviaMT
 Name
 URL
 Username
 Password
 System ID
NICT
Configure a connection to your NICT engine by entering the following in Memsource:



Name
Username
Password
PangeaMT
Configure a connection to your PangeaMT engine by entering the following in Memsource:




Name
Username
Password
Engine ID
PROMT
Configure a connection to your PangeaMT engine by entering the following in Memsource:





Name
Username
Password
URL
Profile
Safaba
Configure a connection to your Safaba engine by entering the following in Memsource:





Name
Host
Port
Username
Password
SDL BeGlobal
 Name
 API Key
 Account ID
 User ID
 Touchpoint ID
Systran
Configure a connection to your Systran engine by entering the following in Memsource:

Name




URL
Username
Password
Profile
Tauyou
Configure a connection to your Tauyou engine by entering the following in Memsource:



Name
Username
Password
Other Custom Machine Translation Engines
MemSource integrates all leading machine translation technologies. Please contact Memsource
Support to enable a machine translation technology of your choice in Memsource Cloud, including
your own custom-trained machine translation engine. It usually requires just a couple of weeks to
do this.
Desktop Editor – Error messages
Hover your mouse over the Login indicator (bottom right corner of the Editor) to see the Error
Message.
No connection




Check the server address (cloud1.memsource.com or the one you were provided by your
Project Manager), be sure there are no typos or spaces, there is also difference between
http:// and https:// - the later being the default settings.
Check the proxy settings in Editor - click on Login, in Preferences Window go to tab
Network and uncheck Configure Proxy Manually
Check your Internet connection
Check the route from your computer to our server with this free Windows Application:
Winmtr and contact your Internet Service Provider if they are re-routing your connection
via too many servers and slowing it down.
No Connection to the server
You are not authorized to access this job


The job was removed from the server by the Project Manager. (Contact your PM.)
You are trying to access a job using an incorrect username (if you have more than one)
Not Authorized
Invalid username or password

Check your username and password. Try to log in to your Linguist Portal with the same
credentials. If you forgot your password, you can create a new one (Click on „Forgot your
password?“ link)
Invalid username or password
TM, TB or MT are gray

They are not attached to the project in question – this could be on purpose. Contact your
PM if in doubts.
MT unavailable
Login is green but all other indicators are red

Your User account was deactivated by the Project Manager.
Deactivated User
When uploading the translation: Error at 95%, Unable to upload
translation – Access denied.



You didn't Accept the job - please go to Linguist Portal and Change the status.
The job is set to Completed - you are no longer allowed to access this job. Contact your
PM.
Job was assign to another Linguist. Contact your PM.
Job Reassigned
Unknown Error

You've lost the connection to the server. Check your Internet connection.
Offline
Server not responding
When trying to Run QA checks.

check your login indicators or try to upload file to server (Via Document -> Upload to
server) and check the error message in right bottom corner.
Server not responding