Administration Support Officer
APS Level 4
Regional Operations SA/NT
Regulatory Operations Group
Non-Ongoing Vacancy for 12 months - Full-time
Adelaide
$65,508 to $71,644 plus 15.4% superannuation
Contact Officer
Thomas Dawson, Acting Director, Regional Operations SA/NT
on 08 8124 0504
Closing date
Wednesday, 15 May 2017 at 11:00pm (Australian Eastern Standard Time)
How to apply
1.
In one combined word document include:
a. your completed Application Cover Sheet (the last page of this
document),
b. your submission outlining what you could bring to this position
including your skills, experience and knowledge relevant to the
job specific capabilities (maximum 2 pages); and
c. your resume outlining your work history, relevant qualifications
and training.
2.
Apply online - When applying you will be asked to upload your
combined application and enter your personal details.
Overview of Comcare
Comcare’s role is to have a positive impact on reducing injury and harm in the
workplace. Comcare’s work underpins quality workplaces and plays a vital role
supporting workforce participation and productivity.
Comcare’s four business priorities are:
 Leading insurer—working with employers and employees to minimise harm in
workplaces, facilitate return to work and recovery at work, and deliver sustainable
management of the fund.

National regulator—working with employers, employees and other stakeholders
to deliver consistent risk-based regulation to improve work health, safety and
rehabilitation outcomes.

Excellence in scheme management and design—working with scheme
participants to achieve sustainable and better practice national schemes.

Efficient and effective operations—working together to achieve our Outcome.
What we offer
Comcare offers employees attractive employment conditions, including:
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Overview of the team and role
The Regional Operations SA/NT Team is the service delivery arm of the Regulatory
Operations Group and administers the Work Health and Safety Act 2011 through a
variety of prevention, assurance and enforcement activities including:




workplace inspections
awareness raising activities
audits
investigations.
The Administration Support Officer supports the management of regional operations
through building rapport, maintaining internal and external relationships, responding to
enquiries and provides routine advice on regulatory matters.
The person will undertake a variety of administrative activities which may include
drafting documents, property administration, negotiations with building management,
accounts processing, finances, program administration, procurement of site needs,
travel arrangements, management and coordination of reception services, mail, records,
regional and local events.
Experience in a regulatory environment is desirable.
Job specific capabilities
1.
Experience providing administrative and secretariat support services with high level
coordination and organisational skills
2.
Ability to communicate effectively with stakeholders and employees and build good
relationships
3.
Ability to exercise discretion and confidentiality to manage sensitive information.
4.
High attention to detail
5.
Good time management and organisational skills
6.
Ability to understand WHS legislation, regulations and codes of practice and identify
and escalate issues when required
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Primary responsibilities
1. Develop and maintain internal and external relationships with stakeholders,
providing appropriate advice and managing the resolution of issues.
2. Contribute to planning and decision making within the work area.
3. Collaborate with other Regional Operations Administration Officers, business areas
and work teams and closely support the regional team to achieve outcomes and
facilitate the efficient operation of the team
4. Plan and complete competing tasks or requests to achieve personal or team priorities
5. Provide administrative support for the regional office including but not limited to
telephone calls, emails, diary management and undertake assigned, research and
preparation of relevant papers and correspondence.
6. Provide general administrative and secretariat support for meetings, training
courses, stakeholder forums, campaigns, portfolios and incident notifications.
7. Provide accurate and timely information and reports on incident notifications and
assist with the production of high quality reports, correspondence, documentation,
training and promotional material.
8. Participate in corporate learning and development activities.
9. Promote workplace safety, equity and diversity and environment practices in the
workplace.
10. Demonstrate and model safe attitudes, values and behaviours in order to uphold
your health and safety duties.
11. Commit to, promote and model the APS Values and APS Code of Conduct.
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How to apply
Your statement of claims against the job specific capabilities is your opportunity to
demonstrate your competency and is the most important factor in determining whether
your application will be short-listed.
Please address each job specific capability and provide evidence of your suitability with
examples from your current or past role(s) which demonstrate how you meet the
capability. The STAR approach is one way of presenting information. For each capability
think about the following and use these points to form sentences:
Situation: Set the context by describing the circumstance whether you used the skills
or qualities and gained the experience.
Task:
What was your role?
Approach: What did you do and how did you do it?
Result:
What did you achieve?
What was the end result and how does it relate to the job you are applying
for?
For more information on how to apply for jobs in the Australian Public Service please go
to: http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code
The Selection Process
Comcare uses a competitive merit process. This process will likely take approximately
six weeks for shortlisting, interviewing, reference checking and offers to be made.
Eligibility and specific conditions of employment
1. Australian citizenship
2. Character clearance (police records check)
3. Health assessment
4. Six months probationary period
5. Negative Vetting Level 1 (ability to obtain and maintain)
For information on conditions of employment, please refer to our website via this link:
http://www.comcare.gov.au/careers/working_at_comcare.
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RecruitAbility Scheme
Comcare is committed to supporting the employment and career development of people
with disability. Our participation in the APS RecruitAbility scheme means you will be
progressed to further assessment if you declare you have a disability, opt into the
scheme and meet the minimum requirements for the position.
How do I opt into the RecruitAbility scheme?
You will be asked to indicate if you wish to opt into the RecruitAbility scheme in the
Application Cover Sheet. You must answer “yes” to the question asking if you would like
to participate in the scheme. Simply declaring that you have a disability will not
automatically include you in the scheme.
Reasonable adjustments
We provide reasonable adjustments such as access, equipment or other practical
support at relevant stages of the recruitment process. If you require any adjustments,
please indicate this under the relevant section of the Application Cover Sheet.
Details about the RecruitAbility scheme can be found at the Australian Public Service
Commission’s website via this link:
http://www.apsc.gov.au/publications-and-media/current-publications/recruitabilityapplicants-guide.
Diversity and Inclusion
The range and nature of work in Comcare requires a workforce that reflects our diverse
society. We are an inclusive employer and actively encourage and welcome applications
from Indigenous Australians, people from diverse cultural and linguistic backgrounds
and people with disabilities. We are committed to providing an environment that values
diversity and supports employees to reach their full potential.
Comcare will accommodate all requests for reasonable adjustment for people with
disabilities to assist in the application process and if successful, the inherent
requirements of the position.
If you have individual requirements that need to be accommodated in order to
participate in an interview or assessment centre please inform the contact person listed
on the front of this Information Pack.
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APPLICATION COVER SHEET
APS Level 4, Administrative Support Officer, Regional Operations SA/NT – Adelaide
Title
Birth Date (optional)
Surname
Given Name
Address
Preferred Name
Contact Number(s)
(M)
State
Postcode
(W)
(H)
Email Address
Current Employer
Position Title
Are you currently working in the Australian Public Service?
Substantive Level
Acting Level
AGS Number
Are you an Australian Citizen?
Have you received a redundancy benefit from an APS Agency or Parliament
Service that has not expired?
Have you ever been found to have breached the APS Code of Conduct?
If yes, please specify employer’s name.
Do you have a disability?
Do you require any special arrangements to be made for assessment e.g.
interview? If yes, a member of the selection panel will contact you for more
details
If you have a disability (according to the definition under the RecruitAbility
Scheme), do you wish to opt into the scheme, and understand your application
will need to be assessed as having met minimum requirements for the position?
Please provide two referees who have supervised and assessed your performance within the workplace
(with one current referee required)
Name
Relationship
Email
Contact
Name
Relationship
Email
Contact