Paper 3 – Becta’s Engagement Plan – September 2009 Becta’s Engagement Plan 2009 Introduction 1. The July Becta Board workshop discussed the changing policy and technology environment and recommended ways for Becta to develop its engagement with four key audiences: o Head teachers o Further Education and Skills leaders o Local Authorities, particularly Directors of Children’s Services o Key influencers 2. Becta’s Executive Committee in August agreed to develop this into an Engagement Plan for these audiences. The plan does encompass all of Becta’s activity, for instance with partners and policy makers, but it does aim to provide a prioritisation and a clarity on what we are doing for front-line audiences. It is an evolving and developing plan and the Board’s help is requested in shaping it appropriately. Board Action: The Board is asked to comment and critique the following plan and suggest additional activities which will support its implementation, both at the Board, the subsequent workshops, and following the meeting. Purpose 3. The purpose of the plan is to coordinate, evolve and accelerate existing our activities and ambitions so that we clarify and strengthen Becta role in supporting front-line services. Work on this has begun and will evolve as we go. For the target audiences we are developing four components: A clearer offer of our Products and Services – We have done much good work in supporting the frontline but could do more by promoting a clear offer to them of products (e.g. online tools, advice publications) and services (e.g. access to consultancy, training). These need to be shaped by input and supported by front-line professionals and organisations. This offer will include both existing products and developing products or services which can be produced within the next six months. The focus will be on practical help wanted and needed by the frontline. Stronger Direct Engagement activity – We have worked well on engaging partner agencies and others to our strategy, but need to ensure we engage September 2009 http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 1 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 a number of other key individuals and organisations and involve them in Becta activity and purpose. In particular we need to engage frontline organisations and individuals in our work, co-creating and influencing our products and services and the ways they are promoted. We will listen carefully to their issues and identify ways technology and Becta can meet them, working to help them become advocates. Vigorous marketing and promotion. For our key products and services we will develop the Next Generation Learning Campaign to ensure that frontline users can easily access them and have a good awareness and understanding of their benefits, leading to greater take-up. We will develop understanding in our target audiences of how these products and services support their learners and organisations even if the products are not directly focussed on them. Greater Market Intelligence. We will develop a better understanding of what the front-line needs are, what their environment is like, and what they think of Becta and its products and services. The following identifies some of the key actions we will take and the table at the end provides progress to date against them. School heads 4. Becta will identify a ‘top 200 head teachers’ including National Leaders of Education and an initial shortlist of around 50 heads to engage on a 1-to-1 basis. We will draw on these for focus groups to evaluate products and services for the front line and to create a Schools Advisory Forum chaired by a Becta Board member. 5. We will improve our engagement with Head Teacher associations and regularise our contact with ASCL, NAHT, NUT, NASUWT, undertaking constructive work in partnership with them. The overall aim is for these associations to deliver information about Becta’s products and services to the front-line and be our natural advocates. 6. We will review all existing and planned services and products, prioritising and reformatting these into a coherent offer to the front-line through a vigorous campaign to promote our products and services to all schools. 7. The first wave will include: Self Review - including awards and charter mark Home Access - the broader agenda not just grants September 2009 http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 2 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 e-Safety Online Reporting Technician Support Learning Platforms 8. In order to inform our development and promotion of products and services we need market intelligence on heads perceptions and we will commission new surveys and focus groups to get this, producing a monthly briefing on what we know from our own evidence and the evidence of others. Further Education and Skills leaders1 9. Becta will build on existing engagement with key representative organisations such as AoC, ASCL and the 157 group to work in partnership with us to deliver our messages through their channels to the front line. Our aim is for them to be our natural advocates 10. We will continue to engage with college principals to encourage uptake of Becta products and services (for example Generator, safeguarding advice, etc) 11. We will work with the 157 Group to further develop our relationship with leading college principals (for example, through a programme of joint seminars and publications). Local Authorities 12. We have seconded a current Director of Children’s Services (DCS) as our new Executive Director for LA engagement. This should further improve our relationships and credibility with the DCS community and will also enable us to ensure that our plans for engaging at a strategic level with local authorities are implemented effectively. 13. We have already enlisted the support of nearly 40 DCSs to work with us on our Local Authorities Strategic Advisory Group. This group will serve as a focal point for developing and testing Becta policy and will also inform us of the issues and concerns facing local authorities. Additionally, we intend that members of the group will become advocates for Becta and the effective use of 1 For this paper we are focusing specifically on an illustration for engagement with college principals. Out of scope for this paper are FE and Skills leaders from ACL organisations, WBL providers, and offender learning providers. A separate FE and Skills engagement plan which includes all FE and Skills providers has been developed and is available on request. September 2009 http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 3 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 technology within their regions. We will use this group to develop and refine our offer to local authorities. 14. We have begun to move forward on identifying a cadre of senior regional colleagues to work with us and engage with DCSs in all local authorities. We plan to second around 15 colleagues from Assistant Director level within local authorities for about 35 days a year to carry out strategic conversations with DCSs within their region. This idea was welcomed by our Local Authorities Strategic Advisory Group and we have begun to discuss plans for identifying these colleagues with individual DCSs. 15. We have begun to engage with key organisations including ADCS and IDeA. We will continue to work with these organisations to develop more strategic engagement with them, and local authorities through them. 16. We have begun to review existing products and tools for local authorities. This includes a refresh of the Local authority self-review framework, a rewrite of the ICT Quality Indicators, and a possible development of a tool that will crossreference Becta priorities against national priorities. ICT Service Suppliers 17. Whilst the suppliers are not a front line audience within the education system, improved engagement with them will give us an additional route to engagement with and support of educational audiences. We will develop and promote a coherent offer to them on our approach to “technology services” to be launched on Sept 17. Key Influencers 18. We will identify key individuals and organisations including think-tanks and others who will influence the current environment. We will develop an “offer” to them of working on a series of seminars and published “think-pieces” over the winter to raise the level of debate and ensure that key issues on our agenda are not lost in the current climate. 19. We will run these seminars in collaboration with them as part of a “futures” programme, and use them to ensure that our evidence and vision is fully presented to all influencers. Marketing and Communications 20. We will refresh the Becta campaign, and update the Becta marketing plan, to increase emphasis on front line engagement, supplemented by improved September 2009 http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 4 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 weekly ‘media reports’ which allow us to react more quickly and flexibly to current news priorities. 21. We will accelerate our plans for the refresh of the Becta website and increase emphasis on the priority products and service through the web, our events channels, thus building this into our work at BETT and the Learning and Technology World Forum (LATWF). We will raise the profile of Becta’s work through partner channels, and we will produce an annual report on our activities (‘Becta at Work’). We will refresh and reissue the Harnessing Technology Guidance so that it is offers linkage and leverage to the key issues. . Business planning 22. The approach defined in this engagement plan provides a helpful clarity in developing our future business plan. We will use the process of developing, promoting and embedding products and services as a key lever for change within our current and future business plan. We will hold a mid-year review in October to assess our current business plan against this plan to ensure we are bringing enough resource to bear on this process. September 2009 http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 5 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 Appendix A Initial Timeline Engagement – Next 18 months – work in progress Sept Products and Services School Heads Oct Nov Dec Jan Promote Set I May Jun July Aug Sep Oct Promote Set I,II,III Nov Dec Jan Feb Mar Promote Set I,II,III,IV Research, develop Set IV, reshape Set III Business plan Set up Board and groups AoC Conf LASAB residential Initial contacts Seminars Key Events September 2009 Apr Market Research, develop Set III, reshape Research, develop Set IV, Set 1 reshape Set II Business Midterm plan Review Local Authorities Board meetings (likely) Mar Promote Set I and II Market Research , develop and produce Set II Midterm Review FE leaders Key Influencers Feb BETT Research Conf LATWF General election Teacher (likely) -purdah Conferences http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 6 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 Appendix B – Detailed Workplan and progress to date Head teachers – overall coordination Niel McLean and Tony Richardson Work-stream Action Progress to date 1.1 Engage key heads Identify 200 heads who are perceived as influential leaders though not necessarily leading in ICT. Include in that group those who are influential through their professional associations (e.g. ASCL; NAHT). Identify how best to engage in regular contact with them through email, visit or events, so that we are aware of their views on the technology debate, where Becta has a role in leading this and the approaches we are taking. From within that group identify (c50) leaders with whom we will work with and have frequent direct 1:1 contact, so that we are clearer of their views and perceptions and they become positive about Becta and technology including informing the opinions of others. From within the 50, establish an Advisory Forum (supplementing the CSF Board) to inform and advise upon products, services and approaches to key issues. Further develop the current Leading Leaders and Advocate schools model by building upon the current membership and extend as recommended in the Innovation Unit review. Ensure the advocacy approach is representative by phase and geographical location and provide resources and packs to enable members to act locally promoting identified topics to our prioritisation. Analysis of profiles of head teachers is underway, including identification of membership of formal bodies and groups, representative roles, existing or previous connections with Becta. Regularising the contact with ASCL, NAHT and NGA as key leadership partners. Co-develop and seek endorsement on products, articles and Initial discussions to set out our intentions test out the principles of engagement. Follow up meetings to be scheduled to agree core products (e.g. Leaders Digest) and how we can use their good offices through e- Mike Briscoe Claire Gill 1.2 Engage Head teacher and leadership September 2009 Determination of the 50 leaders will follow identification of the wider group. As part of the 1:1 engagement we will develop plans for engagement (e.g. include specific invitations to key Becta events including the World Forum, BETT). When the 50 are proposed, we will seek comments on membership (including NAHT/ASCL observations) and invite with Derek Wise to Chair the forum. Review of Leading Leaders and advocacy models has been completed (Innovation Unit). Analysis of the findings is underway. Leading Leaders event planned for December to set up activity at LATWF, BETT and through spring and summer terms. http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 7 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 information sharing. Develop advocacy from the leadership associations and look at possible models for closer links with other associations in the sector. newsletters and their association publications. Individual meetings have been held with General Secretary of ASCL; General Secretary of NAHT and Chief Executive NGA. Positive responses received, contacts within the organisations identified. Proposition received from NGA. Follow up with propositions to ASCL and NAHT being scheduled now school holidays are over. 1.3 Creating & Marketing the offer of existing products and services The Next Generation Learning Campaign to develop the overall Becta offer of products and services and develop a vigorous campaign to get this to the frontline. It will review existing services and products and possible new ones and reformat into offer to front-line services. Existing Products/Services Campaign Plan with collateral at Board meeting and workshops on products organised. Brian Hardie Mike Briscoe Nick Shacklock Charlotte Aynsley Dave Hassell Paul Shoesmith Self Review Framework - Stage 1 – adoption of the NGL Charter and use of the SRF tool. Stage 2 - review of structure and format of SRF and potential changes to the online tool. Charter rebranding due for completion end September 2009. Minor enhancements to SRF online tool underway. Charter and use of SRF tool implicit in campaign activity. First stages of review completed. Analysis of proposals underway. Initial provision made for changes in 09/10. Implementation of changes will see revised version April 2010. Home Access–Incorporate terms of engagement with schools into Managed Service Provider SOR. Work with approved Managed Service Provider to produce coherent and timely collateral for schools. In concept stage and is dependant upon the MSP marketing strategy which will be signed off in October. Marketing Strategy (pre review) from the preferred bidder will be presented to the Home Access programme board on September 8th. Safety - Access to the Acceptable Use Policy (AUP) and support materials for schools. E-safety and promotion to adopt AUP by schools underpinning activity in campaign. Online Reporting Promoting the use of the Online Reporting (OLR) framework and support resources. Framework and toolkit now in every school. Local Authority support pack released to enable local support for schools. Review of OLR collateral underway as part of campaign activity. associations Mike Briscoe Claire Gill September 2009 http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 8 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 1.4 Creating the offer of new products and services Claire Gill / Vanessa Pittard Mike Briscoe Dave Hassell September 2009 FITS - technical support offer As part of our work on professionalisation of the workforce, formal accreditation for FITS (practitioner and manager) will be launched in pilot form in October 2009. FITS version 2 nearing completion. Long term sustainability of FITS now assured through planned set up of FITS Foundation as not for profit company owned by Becta. Learning Platforms Initial plans for simple introduction to learning platforms underway. To successfully market we need a stable set of services and products. We have a number of possible candidates for future products or which could be component of 1 single product – The Leaders Toolkit. We need to assess what we have in development and firm up the offer (timelines, purpose, narrative) of future products and services and co-develop them with front-line organisations. These possible services and products are: A coherent description of the key services to schools together with the targets, timelines, narratives and strategy on which a Campaign Plan to market them can then be based. Leaders Toolkit is being created with input from NAHT/ASCL. Initial discussions with ASCL, NAHT and NGA completed. Draft outline and model for drafted for internal discussion prior to review with NAHT ASCL and NGA b y end September 2009. Learning Platforms Stage 2 more detailed guidance on implementation and benefits, plus video material Exploration of opportunities to work with or via some unions, e.g. NASUWT. Review of existing material and letting contracts for collecting of video case studies and case study/exemplary material and evidence. Discussions with other potential partners to start second half of September. All on target. Digital literacy resource for schools. Resource complete and ready for promotion – Complete. Hard to Teach Links to Teachers TV joint activity on ICT use on Hard to Teach and getting started with ICT. Existing programmes to be linked to Becta offer, advice given to new series which will start late September and plan for new programmes outlined. - On target. http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 9 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 1.5 Market Intelligence on Heads Vanessa Pittard, John Taylor, John Lloyd Curriculum Entitlement Documents These exist on the TeacherNet web site and a plan will be developed for building into Becta offer. On target. Saving time and money advice Meeting with DCSF 25 August to discuss co-ordinated approach – single landing page for school value for money advice across Dept and partners. Information Management Information Management Strategy Framework in place and available on Becta website. Information security and data handling guidance in place for schools and FE and skills. Workforce development Product(s) to support workforce development and developing ICT capacity and capability. Advanced Skills Teacher regional events and support. Additional support and guidance in Becta website. Early draft of collateral for workforce e-maturity complete for review, and outline plan for publication established. Agreement with partners on outline plan and timescales Plan completed for delivery. On target. Pull together existing, and commission new surveys and/or focus groups to produce up to date intelligence on heads views, including leading leaders. Produce a monthly digest on what we know about heads concerns and issues. First edition of monthly digest available. Principals Jane Williams and Tony Richardson 2.1 Developing our routes to individual college principals Cathy Ellis September 2009 Building relationships directly with college principals who are members of the 157 Group and developing joint products (publications) with them. Establish joint programme of work with 157 Group Building our relationship with AoC Establish regular meetings between Jane Williams and Martin Doel (Chief Executive, Joint event with 157 Group taking place on 5 October involving more than 24 representatives from the 157 Group, and including speeches from Google, Cisco, Blackboard and Professor Sugata Mitra (responsible for Hole in the Wall project in Delhi which inspired the movie Slumdog Millionaire). Joint publication planned for publication January 2010. http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 10 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 Ann Gill 2.2 Association engagement Cathy Ellis, Ann Gill, Claire Gill 2.3 Creating the offer Cathy Ellis/Leigh Fish 2.4 Market intelligence on college principals views AoC) and agree a programme of joint work with AoC. Schedule of meetings agreed between AoC and Becta. Discussions underway to establish joint college technology leadership network with AoC. AoC awarded contract to work with Becta and LSC to deliver work stream for developing the Technology Exemplar Network. Working with key partner organisations such as AoC to identify opportunities to communicate our messages through their channels to the front line. Production of communications calendar and plan. Update for the sector on Becta activities provided to AoC for dissemination to college principals. One bulletin currently produced. Communications calendar developed within FE and Skills stakeholder engagement plan. Existing Product – Generator Future Product – CPD Prospectus, efficiency advice, safeguarding advice, leadership and training etc. Review of messaging of existing services and products to raise awareness amongst college principals and increase impact to the front line. Development of stakeholder engagement plan and individual communications plans for key products and services (such as Generator) with key targets. Next Generation Learning Awards on schedule for launch on 9th September. Pull together existing and commission new surveys and or focus groups to produce up to date intelligence on college principals’ views. Develop a structure for collecting and storing feedback from college principals, including endorsements and supportive comments of Becta’s work. Central space to collect comments established. Cathy Ellis, Vanessa Pittard Local Authorities Jane Williams /Tony Richardson 3.1 Engage key DCSs September 2009 Through the Local Authorities Strategic Advisory Group build up relationships with the Key DCSs who sit on the group. - First meeting of LA Strategic Advisory Group. - Follow-up meetings with some individual DCSs. - Begun to identify and list key DCS and other key individuals in local http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 11 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 authorities. Colin Penfold, Peter Avis 3.2 Develop strategic conversations with DCSs in all local authorities Identify a cadre of senior regional colleagues to work with us and engage with DCSs in all local authorities. Colin Penfold Peter Avis - Terms of Reference and role descriptions of the senior regional colleagues completed. - Initial discussions with regional DCS representatives in some regions about the process for identifying the colleagues in their regions. 3.3 Engage Key partners & associations of local authorities Systematic engagement with ADCS, SOLACE, IDeA, etc. Colin Penfold Peter Avis - Initial conversations with ADCS about Becta’s relationship with ADCS policy committee; information on Strategic Advisory Group, and in particular LATWF taken to ADCS council. - Initial strategic meetings with IDeA. 3.4 Review, refresh and develop products Review and refresh the Local authority self-review framework and review and develop other tools to support local authorities. Colin Penfold Claire Gill - Initial pilots of Local authority self-review framework completed and next stage of development scoped. - Review of ICT Quality Indicators begun. - Tool for cross-referencing Home Access against national priorities reviewed and matrix distributed at Home Access territorial events. ICT Service Suppliers Steve Lucey/Tony Richardson 4.1 Service Offer Claire Gill, Paul Shoesmith September 2009 Build the messaging around our coherent offer to suppliers (although they are not a customer as such they do act as a major route to our customers) that enables small and innovative players to be a strong part of our future developments – core and creative fringe. Event planning is on schedule. Narrative to be the lead aspect of the next industry newsletter, September 2009. Narrative to be explicit about how the concept of Next Generation Services provides Industry with an opportunity to, and the value for them of, promoting Becta’s products and services. Becta will brief Industry partners on Becta’s activity at BETT, so that they can develop alignment and links to Becta’s activity. A description of the offer being made on Sept 17. http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 12 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 Graham Badman speaking, Lopa Patel and John Newbigin have been invited. 4.2 Supplier Market Intelligence Mark Use current suppliers as a source of market intelligence. A snapshot of evidence provided to Board in workshop activity. Wallbank, Vanessa Pittard Key Influencers Executive Team 5.1 Identify key people and engage through contact and activity Tony Richardson, Peter Avis Phil Bannister 5.2 Policy Think Tanks Ann Gill /Phil Bannister to set up September 2009 Identify a list of 40 key individuals who will be influential in setting the agenda over the next twelve months. Visit and influence those people through seminars, events that; - raise the level of debate and discourse about next generation learning. - develop a discourse between creative digital industry people and Becta and education and establish ongoing contact (useful for both parties). - provide a better sense of how business sees the creative digital market developing - in terms of platforms, tools, uses, networks, etc. Initial list of digital media links and policy advisers has begun to be identified and agreed with John Newbigin. Meeting on September 11th with RED to identify other influencers and work with think tanks. Planning meeting for seminars on September 16th. World Forum “Innovation” seminar proposed as part of seminar. Develop the “thinking environment” around policy by getting our name and ideas into discussions and debates. We need to work with a few of those below to run seminars/ publish “think-pieces” which does this, buys our way into the debate but also gives us a new image. The first step is to set up initial meetings with them. Concept of planned activity of visits to recruit key influencers and activities agreed. Developed “Becta’s opportunity with key think tanks” spells out people and opportunities and Ann and Phil will liaise with EDs to secure “visiting parties” and collateral development opportunities also http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 13 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 process 5.3 Policy Makers DCSF/BIS making use of the CRM. Potential Partners The Social Market Foundation, IPPR, Demos, Reform, Joseph Rowntree Foundation, Policy Exchange, Institute for Government Watching Brief on Economic & Social Research Council, Centre for Policy Studies, Institute of Economic Affairs,Tax Payer’s Alliance This is possible “business as usual” but we should ensure coordination of all of this. Develop a specific policy channel for policy makers. Invite key policy makers to seminars. Policy channel development begun. Identification of other areas of policy engagement. Ongoing work with Departments. Christine Lewis Phil Bannister/Mike Briscoe Corporate Tactics, Collateral and Events – in addition and to reinforce / underpin those items above, the following tactics need to happen 6.1 Refresh website Claire Gill, Matthew Jukes 6.2 Learning and Technology World Forum/BETT Refresh website in light of new focus on frontline activity, and then to accommodate prioritisation of frontline benefits and task group activities within whole website content review. Timeline for on-going roll out of new design brought forwards, with development of new features to encourage engagement. All elements above need to be appropriately reflected and addressed within the LATWF / BETT activities and profiled. Invites and specific events built into plans. Clear set of events/involvement of key audiences. Consultation with Directorates underway to ensure that there is appropriate positioning of new and future products and engagement within LATWF and BETT. BETT themes focussed on these, now established as action oriented, and informing stand design, collateral production, keynotes and seminars. BETT activity will draw heavily on the expertise and insight gained from NGL Awards, ICT Excellence Awards and Teaching Awards – positing the frontline as promoting Becta and technology. Doug Brown, Claire Gill September 2009 http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 14 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 6.3 Campaign Brian Hardie, Toby Mortleman 6.4 Becta at Work – Annual Report The campaign should use the clarification and prioritisation of the task groups to create the Campaign approach and metrics. Board paper on new Campaign approach. A glossy report which sets out Becta’s impact on learners – what our impact has been – will be. Designed draft to be available at time of board meeting. First draft written based on interviews and organisational data; and with designers awaiting first draft, On schedule for release at end of September. Create a top-level plan which sets out a new chapter in Becta’s relationship with the front-line – beginning in September – heightened engagement, more innovative/technical, experts, more service useful to front-line. Less policy, strategy, framework focussed. Bring together a cross organisational group of all key staff involved in marketing and promotion to ensure coherence. This will shape and inform the specific marketing actions 1.5 and 2.4 above. Work with RED and others to develop a better way of gauging weekly the issues and opportunities of the moment and react accordingly. Ongoing activity. Use Becta’s Customer Relationship Management System to actively flag engagement activity. Develop an engagement timeline to coordinate all major activity across this agenda. Use the Intranet to highlight progress, successes and future activity. Flags set up to identify Engagement Plan individuals and organisations and sub-groups. A working guide to the Engagement Plan and the CRM created and distributed to teams. Timeline developed as work in progress for Board. Engagement Plan features as a tab on the intranet. Initial structure and heading imported. Text to be developed. Peter Avis, Claire Gill 6.5 Marketing Plan and Group Brian Hardie 6.6 Media Reports Ann Gill 6.7 Customer Relationship Management and Intranet Alayna May-Brown Neil Higgs Alison Page September 2009 http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 15 of 16 Paper 3 – Becta’s Engagement Plan – September 2009 6.8 Becta ”Elsewhere” Claire Gill, Matthew Jukes, Caroline Geraghty 6.9 Staff Advocacy Internal Comms 6.10 Harnessing Technology Guidance September 2009 Becta works through and with its partners and their channels, allowing us to be active not passive, which strengthen public perception and enables us to target audiences who do not come to Becta. We will increase the profile and promotion of activities of this type, raising Becta’s profile and association where such activity is undertaken. This activity should be complementary to the main products, not duplicate. Be more explicit of our engagement with government initiatives, including Learning Revolution, Digital Britain Develop a specific section on the website for promotion and publicity of Becta’s work through partners media channels, e.g. the work with Teachers TV on ICT in Hard to teach subjects. Ensure that there is alignment with our corporate events activity with the products and services, e.g. through SSTA and NCSL New heads Conference. Be more explicit of our engagement with government initiatives, including Learning Revolution, Digital Britain. Plans underway to establish a “Becta elsewhere” presence (name tbc) on the front page of the site before end of September; this will be supported by a content plan to ensure freshness and regular updating. Engagement with partners is underway to establish a sustainable content sharing model. Meetings underway with FE team and DirectGov to develop effective Becta branding and association with the Learning Revolution. The corporate events activity is now being further developed to ensure that there is alignment and focus on the key products and services, and draws on the strengths of, and supports, the stakeholder engagement approaches. Senior Manager Briefings – starting 14/09, and monthly thereafter. Becta people conference, “Becta at Work” – 24/09 Intranet area – Engagement. First senior manage briefing to have been held. Planning for senior manage briefing now underway; staff conference planning on schedule with a significant part of the day focussing on developing staff advocacy, knowledge and understanding of existing and future products and services. There a critical opportunity in bringing together our messages for schools in this guidance – helping to shape the offer and provide advice and guidance to all schools. Planning for the delivery of this guidance has now begun. Key to the success of this lever is the alignment of messaging, timely publication and engagement with stakeholders for their role in delivering and facilitating this. http://www.becta.org.uk NOT PROTECTIVELY MARKED Page 16 of 16
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