Blackboard Campus Cards A review of the card technologies, materials, printing and branding options available to you. BLACKBOARD CAMPUS CARDS Selecting the most appropriate and highest quality card stock for your program The campus ID card is the vehicle that connects all of the dispersed readers and technologies that comprise your university campus card ecosystem. To ensure that your campus community members enjoy successful utilization of the card, and all the services associated with it, it is important to pay attention to the details associated with production decisions, including vendor selection, card technologies available, card material selection and printing. Though hundreds of Internet storefronts and resellers would like you to believe your card is a commodity item, this is simply not the case. The card is one of your most important components of your campus transaction system and is key to enhancing campus life. As a result, one of the most important decisions you will make for your campus card program is the selection of your ID card stock. The quality should not be taken lightly. Before ordering cards, you will choose from an array of construction materials, identification technologies, printing options and more. Your supplier should serve as a trusted partner in the selection of cardstock and throughout the overall card fulfillment process, guiding you through each step to ensure a finished product that meets the highest visual and structural standards. To attain this goal, it is essential to monitor quality control throughout the entire manufacturing and personalization processes. To that end, your supplier should possess a thorough understanding of design principles that produce top quality images on a vast array of card types and printers. Campus Card Vendor Selection Tips To ensure that you get the right card technology for your campus population, vendor selection is key. It is important to choose a vendor that: •Provides a dedicated card services account representative to assist through each phase of the production process – from defining your campus’ unique needs to card delivery. •Has a depth of experience working with a variety of traditional and advanced ID technologies. •Has specific expertise in the growing contactless card technology space. •Has long-term relationships with leading manufacturers to ensure competitive pricing and the ability to source virtually any technology type and card configuration. Blackboard Campus Card Services Approach • Consult with client to detemine card technology needs • Develop card art and card branding • Define pre-printed elements • Consult with client to determine ideal printing and personalization solutions • Oversee card production throughout the process from stock selection to delivery • Ensure timely and accurate delivery of cards 2 DETERMINING CARD TECHNOLOGY NEEDS Understanding your card program needs — both immediate and future — is the first step in defining your card order. Your system provider, software version and current and planned application set will determine the ID technologies – magnetic stripe, proximity, contactless – to be included on your card as well as the options that must be specified. Magnetic Stripe The long-time standard in campus card technology — the magnetic stripe — is a storage device capable of holding a limited amount of data such as cardholder name, unique ID number and expiration date. Though magnetic stripes can be rewritten, they are typically used to store static data that is encoded at issuance and maintained for the life of the card. The stripe runs the length of the card and is divided into multiple tracks. The majority of ID cards have either two or three tracks. A three-track stripe has the capacity to store more data than a two-track stripe, however it consumes more physical space, or real estate, on the Read only Contactless Features and Benefits: •Increased first-time read rates enable card data to be accessed correctly without the need to re-swipe or re-tap the card •Highly secure cardholder data and transactions •Faster transactions mean greater cardholder convenience and a better student experience •Improved campus operations resulting from increased customer throughput •Reduced card reader maintenance: no magnetic stripe read heads to change due to excessive wear •Versatile form factors enable contactless technology to be delivered in cards, key fobs, mobile phones and other devices Mag Stripe Prox a a a Read/Write Low Capacity Memory a a High Capacity Memory Long lifespan a Ability to program on campus High first-time read rates High security encryption Mutual authentication Multi-application support Diversity of form factors Contactless a a a a a a a a a 3 card. With the volume of printed instructions, disclaimers and logos required on most campus cards, even this relatively small amount of space can be extremely valuable. Most applications utilize data on the first and second tracks, thus, making the third track unnecessary. However, certain applications such as offline door lock solutions typically capitalize on the flexibility of this third track for custom encoding. While the magnetic stripe remains a viable storage device for campus card programs and is ideal for passing an ID number from a card to a system, it is comparably less secure than today’s newer contactless technologies. Proximity Proximity cards have enjoyed widespread use as building access control cards for more than 25 years. Commonly called prox cards, they rely on RFID technology operating at the 125 kHz frequency. When a card is held in close proximity to a reader (typically within several inches), card data is transmitted to the reader over the air via radio frequency communication. Like magnetic stripes, prox cards are a storage technology capable of holding and transmitting a small amount of static data. Typically, prox cards store only an ID number that is pre-encoded by the manufacturer. Upon issuance on-site, the pre-encoded number is added to the cardholder record to link the two in campus card and access control systems. Because proximity cards are a read-only technology capable of storing only a small amount 4 of static data, they are similar to the magnetic stripe in terms of function. The convenience of radio frequency data transmission, however, has made them a popular replacement to the magnetic stripe in certain applications, such as door access, that benefit from rapid throughput. Contactless The next generation of ID cards greatly exceeds the basic storage capabilities of magnetic stripes and proximity cards and incorporates stronger security for both data and transactions. Contactless cards have a built-in integrated circuit chip that enables much larger data storage capacity than prior technologies – generally 100 times greater than that of a prox or magnetic stripe card – and is unique in its ability to bring read/write functionality to campus cards. The contactless chip allows for sophisticated multi-application processing and elevates card security by encrypting stored data and performing mutual authentication between cards and readers. Further, the contactless chip gives institutions the ability to modify, add or delete information or applications from existing cards, thus providing a level of investment protection never before available. Contactless technology also increases convenience by allowing “tap-and-go” operation for access control, payment, identification and a host of additional transactions on a single contactless card. In addition to the speed it offers cardholders, this “tap-and-go” capability translates to cost-savings for the institution, making it an ideal choice for campus card use. EVALUATING CARD MATERIALS PVC The vast majority of plastic cards in the U.S. are made entirely from Polyvinyl chloride (PVC) because it is inexpensive and readily available. PVC creates a bright white, smooth card surface ideal for printing and personalization. It accepts dyes from desktop card printers extremely well, and is an ideal material for embedding proximity or contactless technologies. While PVC is the most common material used for cards in North America, it is not the most durable. It has a shorter lifespan – generally 3-5 years - than other card types and it is more susceptible to damage from extreme temperatures and exposure to ultraviolet light. Over time, PVC cards can become brittle and crack. Despite these drawbacks, it remains an extremely viable material for many card issuers; it is very likely that your wallet is full of 100% PVC cards. Composite Composite cards are created by embedding a layer of polyester – called PET – between outer layers of PVC. This results in a finished product that capitalizes on the personalization benefits of PVC but significantly increases durability and lifespan. Composite cards are more expensive than 100% PVC but tend to perform better and last longer – generally 5 or more years. Composite cards are an ideal choice when proximity or contactless technology is included, when the card will be personalized on a retransfer card printer, or when additional durability and extended lifespan is required. PVC – Polyvinyl chloride The most common material used in North America for ID cards, Plastic Identification Code 3, is also used to makes pipes for the construction industry and a variety of food packaging products. PET (also called Polyester) – Polyethylene terephthalate Used in combination with other materials such as PVC to add strength to plastic cards, Plastic Identification Code 1, is also used to make beverage bottles, thermal insulation, and textiles. 5 Green Cards ‘Green’ ID cards, while not widely available and not significantly used, are increasing in popularity as universities explore and prioritize green initiatives. Examples of green cards include recycled plastic as well as biodegradable materials. While there are environmental benefits to these cards, they are infrequently and are generally unproven in the marketplace, particularly in high-usage environments like a college or university campus. PRINTING AND PERSONALIZATION There are two primary methods for preprinting cards: •Lithography or Offset Printing: This is the most common printing technique used for plastic cards. It results in a high quality, durable product with high-gloss edge-to-edge printing. •Surface Printing or Screen Printing: Ink is transferred to the card through a designbearing screen. Less expensive than offset printing, it is a frequent choice for temporary cards that are not being personalized, such as visitor or copy cards. Preprinting Desktop printing and personalization Modern desktop ID card printers are capable of printing high-quality, full-color images as well as solid, saturated areas of color for text and barcodes, although most are not capable of full edge-to-edge printing. Still some campus card issuers prefer to order cards preprinted from the card supplier. Preprinted cards have the highest possible image quality and they support full edge-to-edge printing that delivers the widest personalization field possible. They are also less likely to have the minor image flaws that occur periodically in the desktop printing process. Whether or not parts of the card are preprinted, on-site personalization via a desktop card printer is a necessity. Some campuses print the entire card during this stage while others add only personal data such as cardholder photo, name and ID numbers. Campuses that opt not to preprint often cite flexibility as a major advantage to starting with blank white cards. These blank cards allow users to change designs for different card types (e.g. student, staff, or visitor). Dye Sublimation VS. Preprinting Using dye sublimation causes the card to have a dull finish with a white border around the image. 6 Preprinting has a glossier finish and allows for a true edge-toedge image on the card. Further, blank cards simplify the order process and allow institutions to receive additional supplies of card stock more rapidly. The desktop printer is responsible for adding security features such as custom laminates or holograms. It also encodes the magnetic stripe and, in some cases, configures the contactless chip. Printing processes There are two common printing processes used by today’s desktop card printers: dye sublimation printing and retransfer printing. Dye sublimation has been the established method used by desktop printers for many years. The process involves applying heat to a colored ribbon such that the dye actually diffuses from the ribbon and into the plastic card surface. It is not printed on the card but actually into it. But dye sublimation printers have some drawbacks. The printhead that is responsible for applying heat to the ribbon is a very precise and delicate mechanism that can be damaged over time due to general wear, leading to a costly replacement. The printhead can also be damaged through repeated impact with card edges. For this reason, dye sublimation printers typically avoid the edges of the card leaving a thin white border at each side. A newer printing technique called retransfer printing applies the image to a film rather than to the card itself. The film is then applied to the card using a thermal adhesion process. Because there are no hard card edges to damage the print head or tear the ribbon, the image can cover the entire surface of the card and be truly edge-to-edge. Many campuses choose to preprint the back of the card only and leave the front blank. Because most IDs have static information on the back that is not personalized to the individual cardholder, this approach has become common among campus card programs. It enables a high-quality, full-color image on the back without the added time and expense of desktop printing on both sides of the card. SUMMARY Your campus card is a critical element in your campus infrastructure. It connects your campus transaction system and your constituents as it facilitates commerce and access. It is the point where secure system communication begins. Before launching your next carding or re-carding program, we encourage you to review the wide range of card technologies, materials, printing and branding options available to you. We also encourage you to work with a trusted partner who can help you make selections that will support your business objectives and meet the needs of your campus systems and constituents today and tomorrow. Blackboard Campus Cards: Your card issuance partner Regardless of the size of your project or the type of card technology, Blackboard Campus CardsTM provides industry-leading card management, design and production capabilities, all with minimal expenditure and a commitment to making your experience hassle free. We can guide you in selecting the most appropriate solution for your institution and deliver the highest quality card for your unique needs. This paper is an initial exploration into how Blackboard can help advance your campus transaction system as your card services partner. To learn more: visit blackboard.com, email [email protected] or call 800.424.9299 ext. 4. 7 www.blackboard.com/transact 650 Massachusetts Avenue, NW 6th Floor Washington, DC 20001 1-800-424-9299, ext. 4 Copyright © 1997-2010. Blackboard Inc. All rights reserved. Blackboard, the Blackboard logo, BbWorld, Blackboard Learn, Blackboard Transact, Blackboard Connect, Blackboard Mobile, the Blackboard Outcomes System, Behind the Blackboard, and Connect-ED are trademarks or registered trademarks of Blackboard Inc. or its subsidiaries in the United States and/or other countries. U.S. Patent Numbers: 7,493,396, 7,558,853.
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