commercial From the Dependability People Volume 49 Number 2 Owner Ron Drewelow Fa ct Up or y SE T Re E o D ET b $ AI at 3 LS 0 ,P 0 ! es AG E 8 Experienced owner launches his second Maytag- equipped coin laundry in Mason City, Iowa. Business Grows Steadily for Iowa Owner New Maytag-equipped coin store in Mason City built from ground up! 2 The 3,800-sq. ft. Maytag-equpped coin store in located along busy Highway 18 in Mason City, Iowa. R on Drewelow got his start in the coin laundry business four years ago when he purchased an older store on the east side of Mason City, a diversified community of 30,000 in north-central Iowa. His first action was to replace small, inefficient front-load washers with new energy-efficient, larger capacity Maytag equipment. He also spruced up the store’s interior, hired an attendant and banned smoking inside the store. “For a business that was barely making it, I was amazed with how these changes quickly turned the store around, with customers soon flocking to the store and commenting on what a great place it was to do their laundry,” said Drewelow. With this success well established, Drewelow began to search for a second location. “I realized that Mason City was significantly underserved when it came to quality coin laundries for the size of the market,” he explained. “I spent a lot of time and carefully researched properties and finally chose what I thought was the perfect site.” The new 3,800-sq. ft. Leisure Wash Maytag-equipped store is located along busy Highway 18 on the west edge of Mason City. The area has heavy retail nearby, with a Target, Menards, Mills Fleet Farm, Wal-Mart, and several other major businesses within a mile. The icing on the cake is that the store is located directly across from the North 3 Iowa Fairgrounds, where events take variety of equipment that we offer.” mix are two 80-lb. Maytag wash- place on a regular basis that draw ers, priced at $9.25 ($10.50 Super thousands of people, including at 8 a.m. to 10 p.m., the fully attended Wash, $11.00 Deluxe Wash, $12.00 times hundreds of people with piles store offers drop-off wash/dry/fold Ultimate Wash); three companion of soiled laundry who use camping service for $1.09 a pound. In ad- 75-lb. capacity Maytag dryers priced areas within the fairgrounds. dition to the laundry and tanning at $4.25 for 32 minutes; four 60-lb. Drewelow built the store from facilities, the store boasts a large Maytag washers at $7.25 ($8.00 the ground up. It features large lounge area with a 56-inch flat- Super Wash, $8.50 Deluxe Wash, floor-to-ceiling windows, skid-free screen television, video games, $9.25 Ultimate Wash); four 40-lb. tile flooring, two convenient en- beverage vending and a pool table. Maytag washers at $4.25 ($4.75 trances and ample off-street parking “Customers appreciate the ame- Super Wash, $5.00 Deluxe Wash, at the front, side and rear of the nities that we offer,” he said. “It $5.50 Ultimate Wash); eight 30-lb. store. In addition to the coin laun- makes wash day a lot easier, espe- Maytag washers at $3.75 ($4.25 dry equipment, the store features cially for customers with children.” Super Wash, $4.50 Deluxe Wash, 10 tanning beds, with room to add $5.00 Ultimate Wash); sixteen seven more as the business grows. offers some of the largest and most Maytag front-load high-efficiency “A significant number of our The Maytag-equipped store energy-efficient washers and dryers washers at $2.25 ($2.50 Super coin laundry users also use the tan- in the industry, which gives custom- Cycle); and fourteen 32-lb. Maytag ning facility,” said Drewelow. “It’s a ers plenty of options, plus helps multi-load stack dryers at $1.25 for great way to draw customers in, and keep utility bills in check. 32 minutes. gives them the opportunity to tan and wash at the same time, which is a real time saver.” Drewelow worked with Todd Stoltz and the team at BDS Laundry Systems of St. Paul, Minnesota, the Maytag Commercial Laundry distributor serving the area, on designing and equipping the store. BDS also provided assistance with a demographic survey of the area, floor plan layout and consultation. “The expertise that BDS brings to the table was really valuable in getting my new store off the ground,” he pointed out. The store opened in May 2007, and business has been building steadily ever since. “We’re drawing a lot of traffic from surrounding towns, as well as travelers off of nearby Interstate 35,” said Drewelow. “When customers come in the front door, they’re truly impressed by the size, quality and At the front of the store, there is a 12bay soap vending machine and change machine. A closed-circuit camera system keeps a watchful eye on the operation. 4 Open seven days a week from Included in the equipment The store is designed so even Above: The large lounge area features a 56-inch flat-screen television, video games, beverage vending and a pool table. Right: The eight 30-lb. Maytag front-load washers are priced at $3.75 for the basic cycle. more Maytag multi-load washers can be added as the business grows. “Once customers are educated on the benefits of using the front-load equipment, they really appreciate the time and cost savings of being able to wash and dry all of their laundry in fewer loads,” said Drewelow. The drop-off service has been growing steadily since the store’s opening, averaging about 25 orders per day. The store also offers drycleaning drop-off and pick-up through an agreement with a local company. Saturday and Sunday are the store’s busiest days, with about 70 percent of the normal business done on the weekends. “There are times when every washer and dryer is in operation, with people waiting in line,” he owner said. Targeted radio commercials and newspaper advertising were used during the store’s first two weeks of operation. On the store’s 5 The 14 32-lb.Maytag stack dryers are kept busy, priced at $1.25 for 32 minutes of dry time. For the really large dry loads, there are three 75-lb. Maytag dryers at $4.25 for 32 minutes of dry time. “Shock and awe” is how Drewelow describes his customers’ reaction on their first visit to the store. “They are just overwhelmed by the mega-load Maytag equipment and the cleanliness of the store. Our satisfied customers are our best advertising, and it’s paying big dividends week after week.” — Ron Drewelow In addition to the coin laundry equipment, the store features 10 tanning beds, with room to add seven more as the business grows. 6 Ron Drewelow worked with Todd Stoltz (left) and the team at BDS Laundry Systems of St. Paul, Minnesota, the Maytag Commercial Laundry distributor serving the area, on designing and equipping the store. less busy days — Tuesdays, Wednesdays and Thursdays — Drewelow takes advantage of the advanced ComputerTrac® controls to automatically vend wash prices on the front-load high-efficiency washers at a 50-cent discount. Drewelow also has distributed flyers at area tourist locations to boost business, and plans to install a pole sign in front of the business. Customers are greeted by a large attendant sta- tion at the front of the store, where the change machine and soap vending machine are located. Store attendants also manage the walk-in traffic of the adjacent tanning operation. A closed-circuit surveillance system keeps a watchful eye on the operation. The store is designed with ample room for ex- pansion of the laundry and tanning facilities. There is also a 1,400-sq. ft. area at the back of the store that features a separate entrance where Drewelow plans to add a snack bar, coffee and ice cream business in the coming months. The lot is large enough at the back of the store where self-storage rental units can be added in the future. 7 MAYTAG® FACTORY REBATES EXTENDED UNTIL SEPT. 30, 2007! E N E R GY A DVA N TAG E™ WA S H E R S E N E R GY A DVA N TAG E™ D R Y E R S LOWER UT I L I T Y B I L L S A ND FA C T O RY R E B AT E S ME AN BIGGER SAVI N G S. Maytag Commercial Laundry products and ENERGY ADVANTAGE ® ™ models deliver better results while using LESS water and energy than conventional washers. That means lower utility bills and higher profits! Add to that a limited-time rebate offer, and it’s easy to see why you’ll save BIG with Maytag. Q uali f y ing M odels THE MORE YOU BUY, THE MORE YOU SAVE! 8 MFR25PDCWS MFR30PDCTS MFR40PDCTS MFR50PDCTS MFR60PDCTS MFR80PDCTS MLG33PD MDG31PD MDG51PD MDG77PD MLG32PD MLG31PC MDG30PC MDG50PC MDG76PD $100.00 $150.00 $150.00 $200.00 $300.00 $300.00 $150.00 $100.00 $150.00 $200.00 $100.00 $100.00 $75.00 $100.00 $150.00 This offer is not valid with any other offer. Rebate amounts are U.S. Dollars. For Canadian rebate information, contact your Maytag Commercial Laundry Distributor. NEW Maytag® Commercial Multi-Load Soft-Mount Coin Washers Deliver: 1) Flexible Installation 2) Lower Utility Costs MODEL MFS18PDFTS 18-lb. Capacity MODEL MFS25PDFTS 25-lb. Capacity MODEL MFS35PDFTS 35-lb. Capacity AVAILABLE TO ORDER IN SEPTEMBER 2007! Contact your Maytag Commercial Laundry Distributor for more details. The new soft-mount models give coin store owners the ability to upgrade to new energy-efficient Maytag® multi-load washers without the costly remodeling expenses associated with rigid-mount washer installation. KEY BENEFITS •Soft-mount suspension system eliminates the need for machine bolt-down, so no special floor is required. •Specially designed spray baffles and tumble patterns provide: • More Cleaning Power • Reduced Water Usage • Lower Utility Costs • More Profits for You •Heavy-duty latch and rugged cabinet/frame are built tough for years of dependable operation. •Advanced microprocessor controls provide easy-touse LCD graphic display and multi-lingual capabilities. •Flexible cycle pricing options, including Basic, Super, Deluxe and Ultimate Cycles provide more revenue generation for you. 9 Maximize Profit Per Square Foot with NEW Maytag® 45-lb. Stack Dryer! The new Maytag® Commercial 45-lb. stack dryer (Model MLG45PD) can increase drying capacity by 50 percent per square foot compared to a traditional 30-lb. multi-load dryer. KEY BENEFITS •Two 45-lb. capacity dryer pockets handle big washer loads with ease. •Extra-large door openings are specially designed to make loading and unloading easy — even bulky items like blankets and comforters. •Extra-large lint drawers have large capacity to store lint and are easily accessible from the front. •Single Advanced ComputerTrac® Controls are easy to program and offer pricing flexibility. •Traditional Rear Belt Drive System provides years of dependable performance. •Exclusive Maytag 5-Year Parts Warranty provides added peace of mind. A L S O AVA I L A B L E In addition to the 30-lb. single and the 30-lb. stack models, Maytag recently added a multi-load 75-lb. dryer to the Energy Advantage™ line. Loaded with Built-To-Last™ features, the new dryer features heavy-duty metal doors and tempered glass windows that cannot be pushed out. The dual pane glass combined with the traditional axial airflow and non-perforated dryer drum forces heated air through the clothes, greatly reducing drying time. For more details, visit www.MaytagCommercialLaundry.com or contact your Maytag Commercial Laundry Distrbutor. 10 It’s a lonely job being the Maytag Repairman, but Clay Jackson of Richmond, Virginia, is giving it a try. As the new face of Maytag dependability, Jackson will play a major role in revitalizing the historic 100-plus year-old Maytag brand and will help bring its unequaled tradition of quality and dependability to life. More than 1,500 people participated in a multi-city audition process including professional actors, construction workers, salesmen and stockbrokers. The two-month search included union casting calls, open auditions and mail-in submissions that were reviewed and evaluated by Maytag/ Whirlpool representatives. Jackson is the fourth person to portray the brand icon during its 40-year existence. The Repairman sports a new uniform, a new attitude and is an evolution of the dependable character that was created in 1967. “The new Maytag Repairman will help revitalize the Maytag brand and its heritage by keeping one foot in our past while putting the other in our future,” said Jeff Davidoff, vice president of brand marketing and communications for Maytag. “Clay is perfect for our new take on the role. He’s energetic, young-at-heart and outgoing while still being dependable and reliable.” Watch for the new Maytag Repairman in advertising and at select industry events. 11 Froehlich Communications, Inc. 309 Court Avenue, Suite 234 Des Moines, Iowa 50309 Maytag Factory Rebates Extended Until Sept. 30! EXPERIENCED OWNER OPENS HIS SECOND MAYTAG-EQUIPPED COIN STORE IN IOwA. S E E S T O R Y, P A G E 1 S E E D E TA I L S , PA G E 9 commercial Published four times a year by Maytag Commercial Laundry Sales for owners of Maytag Commercial Laundry equipment in the United States, Canada and foreign countries. For further information or address changes, write Froehlich Communications, 309 Court Avenue, Suite 234, Des Moines, Iowa 50309. © Copyright 2007 • Printed in the U.S.A. • Please Recycle
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