AHA/HRET HEN 2.0 STORYBOARDS ORGANIZATION AND TEAM DEKALB REGIONAL MEDICAL CENTER: FORT PAYNE, ALABAMA PROJECT GOALS IMPROVEMENT STRATEGIES >> Prior to the start of the Hospital Engagement Network (HEN), DeKalb identified an opportunity for improvement in ventilatorassociated conditions, specifically ventilator-associated pneumonia (VAP) INITIAL STRATEGIES: >> Group analysis of data >> Initial goals were to positively impact patient outcomes thus improving patient and family satisfaction while reducing costs ++ Reducing length of stay ++ Reducing mortality and morbidity >> Initially we made progress and now the goal is to maintain a rate of zero which takes considerable time and staff training >> Additionally, our goal is to engage frontline staff and secure buy-in for ongoing improvement >> Problem solved issues related to the commitment from interdisciplinary front line staff and medical staff ++ We held face-to-face meetings to show the data, the “why” behind what we were trying to achieve and to put a face to the initiative • Reviewed medical records of the actual patients which gave a “face” to our work and made the “why” much clearer which resulted in heightened awareness and buy-in. >> Medical staff leadership facilitated policy and process changes >> IMPROVEMENT STRATEGIES RESULTS RESULTS ONGOING STRATEGIES: >> Staff provided with evidenced-based clinical practice guidelines and constant training >> A rate of zero has been sustained for > 36 months [(1) Evaluation Measures] Ventilator Associated Condition (VAC) — ALL Facilities >> The lack of VAPs improved patient outcomes, reduced length of stay and reduced mortality and morbidity ++ Sputum specimen obtained post-intubation to accurately identify organisms, present on admission or intubation >> Continued involvement of front-line staff and all disciplines positively impacted employee morale, job satisfaction and buy-in ++ Elevation of head-of-bed >> Positive results on the VAP initiative resulted in medical staff and employee buy-in on other process improvement initiatives ++ Frequency of circuit change per clinical practice guidelines ++ Team work for oral care ++ Daily weaning trial and sedation vacation when patient meets criteria ++ Positioning of patient >> Equipment and supplies modified to meet recommended practice ++ In-line suction catheters utilizing recommended frequency of change ++ Use of in-line spacers for aerosolized medications LESSONS LEARNED SUSTAINABILITY AND SPREAD >> Team meetings involving front-line staff are critical to achieve and sustain the improvement >> Front-line staff hardwired improvements by maintaining focus on the initiatives and becoming champions to orient coworkers to process changes ++ We continue to have quarterly team meetings >> Staff must “own” the initiative ++ Staff want to do a great job and want their patients to have great outcomes >> Leaders have to be willing to invest time and resources in training and retraining frontline staff and not be afraid to seek their input as protocols and initiatives are developed >> Empowering bedside caregivers to speak up and champion initiatives was viewed as a positive move ++ Paved the way for other house-wide improvement initiatives >> Collection, review and analysis of data demonstrates the improvement has been sustained. VENTILATOR BUNDLE CHECKLIST VENTILATOR BUNDLE CHECKLIST INDIVIDUAL PATIENT ADMIT DATE: VENT DATE: 1. HEAD OF THE BED AT 30 DEGREES 2. DAILY SEDATION VACATION OR READINESS TO EXTUBATE 3. PUD PROPHYLAXIS 4. DVT PROPHLAXIS PATIENT LABEL 1 2 3 4 5 6 7 8 9 10
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