CONTENT MESSAGE FROM THE CEO SEMI-GRATION PROPERTY BUYING EAAB & SSETA AGREEMENT SOUTH AFRICAN CONSUMER CONFIDENCE AVOID DISPUTES WHEN SIGNING OFFER TO PURCHASE SARB INTEREST RATE DECISION BUY-TO-LET ESTATE AGENT SURVEY EAAB PUBLIC NOTICE FOREIGN PROPERTY INVESTMENT - POST WORLD CUP SOLE MANDATES NEDBANK PROPERTY PROFESSIONAL AWARDS THE PROFESSIONAL DESIGNATION EXAMINATION FOR ESTATE AGENTS PropWorx RENTAL AGREEMENT SOFTWARE SAFRE CELEBRATES THEIR 10TH ANNIVERSARY PUBLISHER Estate Agency Affairs Board (EAAB) PROJECT MANAGER Margie Campbell EAAB Marketing Communications Estate Agency Affairs Board Dunkeld Crescent Cnr Jan Smuts Avenue & Albury Road Hyde Park DESIGN & PRINT Bhubezi Printers Cover photograph supplied by: African Pride Mount Grace Country House & Spa. Tel: 011 731 5600 Fax: 086 540 9487 Email: [email protected] www.eaab.org.za Message from THE CEO A s we rapidly approach the year-end one would certainly future wellbeing of the property sector in general and the crease in the number of registered estate agents that was experienced by the Estate Agency Affairs Board during the height of the recession in 2008 and 2009, which is, I believe, a bellwether of the health and stability of the sector, has begun to level out with a slow, but steady, increase in the number of registered estate agents during the current year. While the increasing signs of recovery in the sector success of estate agents a number of incipient economic factors could yet inhibit the much hoped for revival. One is mindful, for instance, of the lower than expected real Gross Domestic Product during the second quarter of this year, the tight employment conditions that continue to endure lower second quarter real income and consumption growth. The ratio of debt to disposable income, in addition, still remains disturbingly high, at 78%, with the result that con The good news, though, is that this rather dismal economic scenario has been countered to an appreciable extent by the fact that the Monetary Policy Committee of the SA Re- forecast, and having regard to the current strength of the rand, it seems increasingly likely that yet a further cut in the repo rate is on the cards. serve Bank again expressed itself to be amenable to reducing the repo rate, a key monetary policy interest rate, by 50 basis points to its present 6% on 9 September 2010. The result of this astute move is that interest rates have now been sequentially cut by a cumulative 600 basis points since December 2008. Mortgage rates are, consequently, at their lowest levels since mid-1974 while the prime rate is at a thirty year low. The cost of servicing household debt, while the lagged affect of the generally lower interest rates The further 50 basis point cut is likely to provide additional support to the housing market and accelerate the demand regard to the current strength of the rand, it seems increas- AGENT | 02 ingly likely that yet a further cut in the repo rate is on the cards. The timing of this cut will, naturally, depend on the ! economic data that will shortly be released. In a different vein, I have just experienced the very real pleasure of meeting and interacting with many practicing estate agents and other stakeholders during the current se" #$ognition functions hosted by the Board countrywide and that will continue until the end of November 2010. The overwhelmingly constructive, positive and appreciative response to the Board’s presence was, indeed, an eye-opener and it was certainly a great pleasure for me to have had the opportunity to publicly acknowledge the contribution of those stalwarts of the estate agency profession who had '* July 2003 to 15 July 2008, the date when the new educa and who, furthermore, had not had infractions of any nature recorded against them. They have been recognised by the Board as professional estate agents and, in due course, will +/ ; / nised designation. The Board has resolved to increase its direct interactive interventions with all stakeholders in the property sector while still striving to strike a balance, in these endeavours, with the obligations that are necessarily owed to consum < = holding of consumer awareness workshops throughout the country and, also, taking steps to cement and enhance the harmonious working relationship that the Board has already established with the various provincial consumer directorates and the SA Consumer Council. I have no doubt that agents and consumers alike particularly if it be accepted that consumers who are knowledgeable and aware will be far better placed to both understand and appreciate the variety of the professional services that estate agents are able to offer to them. I do hope that this increased involvement by the Board will also exert the much needed positive impact on the transformation of the estate agency sector better +/< that as consumers become increasingly empowered and enabled to play a more active role in the property environment they will, in due course, express an interest in estate agency and seek to claim their position as leading actors in this sphere. I am happy to report that the Board itself, during its strategic planning processes, has fully recognised and embraced, the exponential levels of change that were experienced by the estate agency profession. Estate agents may rest assured that all new initiatives to be implemented by the Board that might directly impact upon the day-to-day activities of estate agency professionals will be circumspectly undertaken and that the Board will continue fully to comply with all legislative requirements including, of course, the precepts Mrs Nomonde Mapetla "?!Q of both the Estate Agency Affairs Act and the Public Finance Management Act. The Board does appreciate that the estate agency profession needs time to acclimatise itself to, and accommodate, such recent innovations as the introduction of the new educational dispensation and the staggering of the renewal pro > to continue its proactive efforts positively to advance the already excellent relationships that it enjoys with estate agency professionals, consumers and stakeholders. The Board, by so doing, will continue to ensure the development and maintenance of the knowledge, integrity, competencies and professionalism that has become a predominant character the professional status that has already been accorded to practicing estate agents and will be accorded to all estate agents in due course. AGENT | 03 SEMI-GRATION PROPERTY BUYING It is imperative that if you are in the market for buying a home that you have and have a clear understanding of all the costs involved. S emi-gration has been a word “bandied about” in recent times to refer to people re-locating to a different part of the country, as opposed to emigration, which refers to those people leaving the country with the intention not to return. While the phrase may be relatively new, the process of “Semi-gration” is a very old one, and has been taking place for thousands of years. From 1886, the country’s major semi-gration destination became Johannesburg and its surroundings, which mushroomed initially due to the Gold Rush, and later due to a rapidly growing diversifying Gauteng (formerly known as the Pretoria-Witwatersrand-Vereeniging economic region) regional economy that became the economic hub of Southern Africa. Some people focusing on semi-gration in recent years have linked it to households moving away from congested or crime ridden cities towards a better lifestyle, and indeed there are some that do. But economic opportunity, i.e. jobs or business opportunities remain the number one driver of semi-gration, and of course if one can move for a combination of better job opportunities as well as a better lifestyle Z In turn, semi-grants help to drive economic growth and opportunity in a region, especially the skilled ones, so regions that have a “net inward migration of skills are probably not only those that offer “superior” economic opportunities, but they also have a good chance of having their economic growth boosted by these arrivals. AGENT | 04 It was estimated that approximately 7% of all sellers are selling in order to re-locate to another part of South Africa. With regard to the drivers of relocation within South Africa, relocating for work related transfers, or in search of better job and business opportunities, are seen as the primary driver, according to the sample of agents. Secondary drivers are: The recent Estate Agent Survey conducted by FNB established some answers on why people sell properties. [ [ \ [\ [ > are perceived as safer. AGENT | 05 This puts a different slant on things, compared to the perceptions of some people that a high portion of semi-gration ]^_` people don’t have the luxury of being able to move away from the main centres of economic opportunity. But a place that has the combination of huge economic opportunity as well as a great lifestyle would probably be winning the race to attract “semi-grants”, and indeed this may well be the case. Where should the country’s key semi-gration magnets be? Where are the major semi-gration magnets, i.e. the places of economic opportunity? Well, in terms of sheer size, Gauteng remains the main economic hub by far, having mushroomed following the discovery of gold in 1886. In most of our lifetimes, therefore, it has been the main place of economic opportunity, and this should be the main semi-gration destination in terms of sheer numbers. But economic growth, not just sheer size, must also be seen as a key potential magnet of semi-gration, because growth provides new and untapped opportunities. While the 3rd largest provincial economy, the Western Cape, which includes the 2nd largest major metro economy (City of Cape Town), is dwarfed in size by Gauteng, it is the leader in terms of economic growth in modern times, it would seem. Examining the average annual real economic growth estimates by province, according to Globalinsight data, it is the Western Cape economy that appears to come out tops, with an average annual growth rate of 4.2% during the past decade, just pipping the Gauteng growth rate of 4.1%. SA’s 2nd largest provincial economy, KZN, which has the country’s 3rd largest major metro economy (eThekwini), was in 3rd place, growth-wise, with an average growth of 3.8%, followed by the Eastern Cape on 3.3%. }cial economies would probably do badly in retaining their skills base, as well as in attracting skills, and should thus fare poorly as semi-gration destinations, having neither the economic size nor the economic growth rates. The obvious big semi-gration magnets should therefore be Gauteng, which has economic size as well as strong growth, and the Cape Metro-driven Western Cape, 3rd in economic size, 1st in economic growth, and arguably higher on the log than Gauteng in terms of perceived lifestyle for many. KZN has a great lifestyle, including great weather all year } Midlands, and so on, but lags the Western Cape slightly on economic size as well as being slower than the Western AGENT | 06 Cape and Gauteng on economic growth. KZN also has the added “disadvantage” of being more heavy industry-driven, which has harmed its natural environment over the years more than in the case of the more services-driven Western Cape economy. Provinces’ share of national economy Limpopo 7.2% Mpumalanga 7.5% A way of estimating semi-gration rates ~Q mine where repeat buyers of property buy property, compared with where their recorded sales have taken place. The approach taken is to estimate the number of repeat buyers, i.e. all of those buyers who also have a sale recorded ~ Q the recorded sale of a property takes place represents the province “from” which they are believed to have moved, while the province of the recorded purchase is the province to which the re-location takes place. The survey included “repeat” transaction where the sale only take place after the purchase, based on the assumption that many will only sell some time after re-location. Data revealed that in terms of sheer numbers, Gauteng attracts by far the most estimated “semi-grant” repeat buyers, i.e. 38,566 over the 10 year period 2000-2009, with the Western Cape far behind in 2nd place with 23,408 inward “semi-grant” buyers, and KZN 3rd with 15,474. Western Cape 14.3% Eastern Cape 7.5% Northern Cape 2.3% Gauteng 33.2% North-West 6.5% Free Stat 5.2% KwaZulu-Nata 16.3% It is the smaller provinces, especially the inland ones such as Limpopo, Mpumalanga, Northern Cape and North West which have huge percentages of outbound buyers. How does the Western Cape have such good retention? Great lifestyle’s in great environments are arguably found in far smaller centres than the country’s major metros, while Gauteng must still be seen to possess the best economic opportunities in general. It is arguably the combination of economic opportunity, having the 2nd largest major metropolitan (City of Cape Town) economy after Gauteng, combined with probably as a good a lifestyle as a major metro can provide, given the usual issues of congestion, pollution and crime, that gives the Western Cape province the edge. Obviously, the number that a province attracts is only half of the story, with the other half being how many sellers it loses to other regions. Here again, it is Gauteng, due to its sheer size that can be expected to see the largest absolute * 2009, the Western Cape 2nd with 17,254 and KZN 3rd with 15,950. Of the 3 major provinces, both Gauteng (-4,479) ers over the decade, while the Western Cape recorded a surplus of +6,154 repeat buyers. So, the net result appears to be that the Western Cape residents that do move away do so largely for better economic opportunity but not for much else. This can be based on the estimate that the overwhelming majority of the Western Cape’s outbound repeat buyers appear to head for Gauteng, i.e 5.9% of total repeat buyers in the province over the past decade. Some may be surprised to hear that this appears to make Gauteng a more favoured semi-gration destination for Western Cape residents than what the Western Cape is for Gauteng people, relative to the size of each province’s market, of course. ‘Some may be surprised to hear that this appears to make Gauteng a more favoured semi-gration destination for Western Cape residents than what the Western Cape is for Gauteng people’ The Gauteng outbound distribution was more evenly spread other major coastal region, KZN (3%), and even such small regions as North West (1.6%) and Mpumalanga (1.5%), the Western Cape province’s outbound buyers are far more single-mindedly focused on Gauteng, with the 2nd most important Western Cape destination believed to be Eastern Cape with only 1.6% of its total repeat buyers headed there, and even less to KZN (see graph above). How does the Western Cape achieve the best estimated } about being the most popular semi-gration destination for outsiders. It is also about a better retention of residents. The Western Cape has the lowest percentage of estimated “outbound” repeat buyers as a percentage of its total estimated repeat buyers, i.e. 10.6%. Gauteng has the 2nd-least amount of outbound buyers as a percentage of its total repeat buyers, i.e. 13.5%, although that province’s sheer size means that it has the largest absolute amount. This suggests that Western Cape semi-grants move largely for economic opportunity, and have limited interest in other “good lifestyle” provinces. So add good lifestyle to a strong economy and you have a winning recipe, which seems to be what gives the Western Cape a competitive advantage not only in attracting semi-grants but, importantly in retaining them as well. Sources: FNB Home Loans Globalinsight AGENT | 07 The Estate Agency Affairs Board (EAAB) and the Services SETA (SSETA) agrees on a positive way forward Mrs. Nomonde Mapetla (CEO - Estate Agency Affairs Board) and Mr. Ivor Blumenthal (CEO - SSETA) T ++?/ ?//> that, through the exercise of considerable cooperation and goodwill on both sides, they have been able to overcome the vicissitudes of the past and to establish a mutually harmonious and cooperative working relationship in the best interests of all affected stakeholders and the two Executive Authorities to whom they report. Mrs. Nomonde Mapetla, CEO of the EAAB said “we have taken a giant leap forward in the education and professionalisation of estate agents with the signing of the Memorandum of Understanding between the EAAB and the Services SETA. It is our view that, since all past misunderstandings has been fully and amicably resolved, the two entities can ] agency profession.” “The Services SETA is extremely proud of the progress that has been made in its evolving relationship with the EAAB. The Services SETA remains especially committed to maintaining a high level of quality control over accredited < through the mechanism of the Forum that has been created, the partnership between the SSETA and the EAAB will go from strength to strength” said Mr. Ivor Blumenthal, CEO of the SSETA. The EAAB and the SSETA, both statutory bodies, have agreed as follows: The EAAB and the Services SETA jointly intend establish?/; " (“the Forum”) that will not only constitute the Professional Body for the estate agency sector but also be instrumental in the education, training and professional development of estate agency practitioners. The proposed functions of [ ; ]^ ;_= \+/;/ AGENT | 08 [ ++?/?;/= itation of all training providers offering the NQF = [ ++?/?;/$ of Prior Learning (“RPL”) instruments submitted to the ++?/ [ = education providers, through the SSETA QALA Division, [ " / subject matter experts are made available to serve on that [ "?!#^"?#_ activities and Organising Framework for Occupations ^QQ_ [ [ [ = [ ! Continuing Professional Development (“CPD”) activities estate agency through the implementation of an appro [ ] functions pertaining to the educational activities for the \ upon between the parties. The Forum also intends concluding such further Memorandums of Agreement with any other established Professional Bodies as may be relevant to its sphere of operations such as, for instance, the Property Development and Management sector, the Legal sector and the Valuation and Auctioneering professions, insofar as these may be felt to be necessary or desirable in the interests of the property sector in general and the estate agency profession in particular. The Terms of Reference and composition of the Forum have yet to be determined by the EAAB and the SSETA although it has been agreed that the Real Estate Chamber Board of the SSETA and the members of the Education and Training Committee of the EAAB will be absorbed into the Forum acting as one structure. Both bodies welcome this unique innovation which bodes well for their future cooperation and joint interactions where the education and skills development of estate agency practitioners is concerned. The formation of an Estate Agency Principals Association (“the EAPA”) The Forum will endeavour to establish an Estate Agency Principals Association in each province and, also, nationally with the aim being that such body will collectively represent duly registered principal estate agents on such structures as the Forum itself or where social partner representation is required. The intention behind this action is to ensure that the EAPA always acts in the best interests of organised employers within the estate agency sector as a member of the Business Coalition of South Africa (“BCSA”). NQF Level 4 and 5 Estate Agency qualifications and Professional Designation Examination subsidies All estate agency practitioners registered as such on 15 April 2008 have been granted until 31 December 2011within ; \ * = respectively. The Forum remains keen on discouraging any form of entitlement to, or dependency on, external funding, whether from the SSETA or any other governmental agen = ally administer all bursaries that are made available to the ++?/ = ‘‘ The SSETA has indicated that a further bursary allocation of R20 million will be released to the estate agency sector from 1 August 2010. ’’ The SSETA has indicated that a further bursary allocation of R20 million will be released to the estate agency sector from 1 August 2010. It has been agreed that any individual associated with a SSETA levy-paying member company will $* \ment costs incurred when such member has been duly cer ;* = ++?/= refund the individual estate agency practitioner concerned = SSETA-accredited training provider who has duly registered the person concerned as a learner with the Forum. The SSETA has, in addition, agreed to release a further allocation of R10 million to enable those estate agency practitioners who, having completed either the NQF Level 4 or *= ]# Designation Examination (“the PDE”) as provided for in the Education Regulations. Once the candidate has duly registered for, written and passed the PDE that candidate may qualify for a refund of R1 000 from the SSETA to offset the costs necessarily incurred in purchasing the required study material from the EAAB and paying the examination entry fee which is estimated to be approximately R1 500. The candidate, to qualify for the refund, must have registered with a SSETA accredited training provider recognised by the Forum as a PDE Tuition Centre. Each such PDE Tuition Centre will register the candidate as a PDE Learner with the Forum. The two bodies, indeed, look forward to working closely and supportively together in the future and to using the Forum as an ideal mechanism to advance the interests of the estate agency sector and its professionalisation. AGENT | 09 SOUTH AFRICAN CONSUMER CONFIDENCE NEAR BEST SINCE 2007 AS RECESSION ENDS S the third quarter, close to the highest since the last three months of 2007, as Africa’s biggest economy pulls itself out of recession. for Economic Research’s websites, the consumer con ! "# "$ %' months this quarter. %*+!penditure in the economy, has been slow to recover from last year’s recession as companies such as Seardel Invest%*/ ! +er, cut jobs. The Reserve Bank reduced its benchmark interest rate by half a percentage point to 6 percent on Sept. 9, the eighth reduction since December 2008, to help spur spending. / Bruggemans consumer spending is likely to continue growing strongly in the near-term future thanks to rising incomes, ' ' % % 1 provided. 31 45;%< * %* 5=#5 + * ">*>>> * %' good time to buy durable goods, such as TVs and furniture. ? !%'' consumer spending. A boost in spending may help to spur economic growth, @45=% F$5K%%'5 ?'!%!%=5Q% =>">5 Source: Bloomberg AGENT | 11 AVOID DISPUTES WHEN SIGNING AN OFFER TO PURCHASE It is imperative that if you are in the market for buying a home that you have and have a clear understanding of all the costs involved. Court cases are escalating between property developers and buyers to resolve Offer to Purchase disputes. It is preferable that you obtain a pre-approval from the bank of what you can afford, and that you are aware of transfer costs, municipal connections, etc before committing to signing an Offer to Purchase. It is also essential to ensure, as far as possible, that your that the fact that your circumstances changed after you signed an Offer to Purchase in good faith, it will regrettably not stand up in court as a legal reason to renege on the initial agreement. Banks are still remaining very selective on the criteria for granting a mortgage loan and although there have been signs of improvement in the market, buyers need to be aware that in most instances you will be expected to put down a substantial deposit. The days of being granted a 100% mortgage loan that we experienced in the ‘property boom” are no longer. Don’t be pressurized into signed an Offer to Purchase and ensure that you have the property or development checked out beforehand. You could consider adding a clause bin- you need to be mindful that too many conditions could hamper the result in your offer being declined. Both sellers and buyers need to bear in mind that an Offer to Purchase is a legally binding contract and therefore neither party can amend terms and conditions as they so wish. Making an Offer to Purchase The Offer to Purchase is not only an important milestone in any property transaction, but also constitutes an important document, one that should not be taken lightly at all. An Offer to Purchase, once signed, constitutes a Deed of Sale as it forms the foundation of all the legalities going forward, and could mean the difference between a smooth transaction and an unwanted lawsuit. Basic Checklist [ ] Q # ["] AGENT | 12 [# [+ ] [< ["! offer. Electrical Compliance Certificates /?"" = = provided, such as engineering reports and reports on pests. Cooling-off period “The days of being granted a 100% mortgage loan that we experienced in the ‘property boom’ are no longer” Dates Over and above the date of the offer, there are two more dates that you should check. [ ! pressure on the seller to make a decision. If the seller does not accept an offer by the expiry date, the offer becomes [ wishes to occupy the premises and could be earlier than the date of transfer. Occupational Rent If the buyer wishes to occupy the property prior to transfer, the seller is entitled to charge the buyer occupational rent. The amount should be clearly detailed. Also check that the clause includes a provision that, should the trans rent payment falls due, that the amount due will be prorated. Deposits Should the buyer pay a deposit as a sign of good faith, the Offer to Purchase needs to state that amount and that the deposit will be held in an interest bearing trust account until transfer. It also needs to state that the buyer will be entitled released. Fixtures and Fittings / ! property as a whole, there may be some items, such as curtains or mirrors, that the seller and the buyer agreed would be included in the purchase price. If this is the case, you should list these separately. Although a cooling-off period is generally enforced on properties with a value of R 250,000 or less, it can be legally included in property of a value greater than that. The premise is that should both parties agree to the inclusion of such a clause, it will be legally enforceable. Check the duration of the cooling-off period. It should be no longer Suspensive conditions Suspensive conditions are the conditions on which an Offer to Purchase is based. These could include: [/ [}! [/ others. The Offer to Purchase needs to state who will foot [? to it. Be sure to check that too. The “Cooling off Period” A 72 hour clause is often included in an Offer to Purchase to allow the seller to continue marketing the property after an Offer to Purchase, which is subject to suspensive conditions, has been accepted. Should the seller want to accept an alternative offer from another buyer, he or she will notify the existing buyer in writing, after which the buyer will have Offer to Purchase. Carefully check the wording to ensure that the clause is equitable. /Q# * cooling off period in which to withdraw and cancel the Offer to Purchase should you wish to do so. This only applies to properties with a purchase value of less than R250 000. Ensure however that it is stipulated in the contract to avoid any misunderstanding or reason for dispute at a later stage. *!] The notice of cancellation must be done in writing to the \ Defects, faults and renovations Property is normally sold ‘voetstoots’. The term means that you buy the property warts and all. If there are defects, faults and renovations that the seller agreed to repair or complete as a condition of sale, these should be listed comprehensively. Once the cooling off period has lapsed the Offer to Purchase will be a legally binding contract. www.homeloans-southafrica.co.za AGENT | 13 SARB INTEREST RATE DECISION From a residential property point of view, it’s not necessarily wrong for the SARB to be slow O n the 9th September the South African Reserve Bank (SARB) came out with a widely expected decision to cut interest rates by half a percentage point, taking the repo rate to 6%, and prime rate from 10% to 9.5%. This takes prime rate into single-digits for the 1st time in a few decades. For the highly credit-driven property industry, an interest rate cut is almost always well-received, although some industry players have felt that the rate cutting has come too slowly, or that the SARB should have cut by a full percentage point today if it were to make any noticeable difference to the performance of the property market. Such views may hold true if one is merely thinking about short term property performance, but from a longer term sustainability and stability point of view, we believe that the current slow-moving approach to interest rate cutting has a lot of merit. +/$> ]] and local economy, today’s interest rate cut can be seen as We are of the opinion that the current slow pace of interest rate cutting by the SARB should achieve this. Household credit growth has been accelerating mildly in recent months, to reach 4.6% year-on-year by July after bottoming out at 2.6% growth in November 2009. In addition, we anticipate household credit growth to begin to slow in the near term as new mortgage lending (a key driver of overall household sector credit growth) starts an expected decline in the 2nd half of 2010, in a slower economic growth environment. It is therefore plausible to expect household sector credit growth to remain at muted levels, and for nominal household disposable income to grow at a faster rate than credit growth, and in so doing bring about a lower and more comfortable household debt-to-disposable income ratio. While it is instinctive for property industry players to hope for interest rate cutting, and the fact that the SARB didn’t cut by more may thus come as a disappointment, we see the cautious SARB approach as something of a blessing in disguise, as it will probably be conservative enough to encourage further much-needed improvement (decline) in the level of household sector indebtedness. However, there are other macroeconomic balances and imbalances that the Bank also has to be mindful of, because if these get out of control they can create price as well as economic instability in the longer run. To us, one such key variable is the level of household indebtedness, which still recorded a high level of 78.4%. The ratio is down from around 83% as at the beginning of 2008, but it is still too high for comfort in the case of another interest rate hiking cycle. < that has some form of bank deposit, and in our country’s dismal savings environment, it would perhaps be a mistake to aggressively make this savings vehicle still less attractive. From a household indebtedness point of view, therefore, a “middle of the road” interest rate policy is arguably the desirable one, and by this we mean where interest rate cuts sure, but at the same time an approach that still restricts borrowing growth to a rate where the household debt-todisposable income ratio declines over the next few years to a healthier level. In a highly credit-driven market such as that of residential property, every interest rate cut of any magnitude must have some effect. However, we are of the view that the short-term positive impact will be too small to change the weakening trend in the property market. This is because the negative ] more powerful. These are twofold, i.e. a slowing economy as well as the wearing off of the huge interest rate stimulus emanating from 5 percentage points worth of rate cuts in Implications for the residential property market AGENT | 14 ‘‘ we expect the ‘mini-cycle’ slowdown in the residential market to continue, with year-on-year house steadily towards year-end ’’ the period December 2008 to August 2009. The wearing off of such a major stimulus can hardly be offset by today’s small interest rate reduction. Therefore, we expect the “mini-cycle” slowdown in the residential market to continue, with year-on-year house / steadily towards year-end. Implications for the home buyer/ owner The interest rate decision sends out a signal that the SARB rates are now in single-digits, and the housing market has returned to a weakening trend. This would seem to set the scene for a relatively good buying period. Potential buyers should, however, be aware that this does not mean that there are no housing-related cost increases. Municipal rates and utility tariffs are set to be a key source of housing-related cost increase in the next few years, as ] structure. Eskom is presently the biggest driver of home-related cost increases. In addition, applicable especially to Gauteng, looming large is a major increase in transport costs for many people, as many of the province’s freeways are set to become toll roads. It is thus important not to be lulled into a “false sense of security” due to very low interest rates. What the SARB is currently giving, other authorities are taking back. One would therefore be well-advised to buy a home well within one’s means, making provision for the big housingrelated cost increases, and rising transport costs mean special consideration for location relative to one’s commuting destination. AGENT | 15 THE BUY-TO-LET ESTATE AGENT SURVEY Estate Agent survey points towards buy-to-let buying remaining in the doldrums in the 3rd quarter X'4F =>">* ++ !% % total property buying remained unchanged from the previous quarter, at its record low point of 7%. Along with ' * term prospects for this segment of the property market deteriorated further in the quarter. Given the ongoing pressure on the household sector’s on residential property, it comes as little surprise that the latest Estate Agent Survey for the 3rd quarter once again points to a very weak level of buy-to-let home buying. Expressed as a percentage of total home buying, the panel of agents estimated buy-to-let buying to make up a meagre 7%, which is unchanged from the previous quarter’s historic low point. This is in line with ongoing weakness in other non-essential forms of demand such as holiday property buying as well as the buying of property to be used as a primary residence for relatives. The level of buy-to-let buying remains a far cry from the 25% level estimated back at the height of the property boom, at a time when much of the buy-to-let buying was probably more speculative by nature, with many buyers looking for rapid capital growth and very short term gains. Estimated average gross yield on residential property 9% 8.4% 7.9% 8% 7.4% 7.8% ]ly that last week’s further interest rate reduction will cause the house price-related measure of real prime rate to turn negative. Investors searching for an income stream also appear to be finding only limited joy at present, with yields still mediocre In previous quarters’ surveys, we saw some improvement in gross income yields on residential property, as estimated by our estate agent survey respondents. Unfortunately, though, the combination of a seemingly mediocre rental market and still-accelerating house price growth until recently, may have temporarily halted the move to more attractive yields on property. After a 2 quarter rise in gross yields, from a 5.6% low in the ==' the survey recorded an almost unchanged 7.8% in the current quarter. While the difference between the 2nd quarter and 3rd = ] of a mediocre rental market which is battling to overtake an 7.4% While rental data is hard to come by, we do know that $} in 2009, but that it still remained anaemic during the 1st quarter of 2010. 7% 6% The SARB, therefore, is effectively ensuring that there is little place in the market for investors looking to use credit to ] growth exceeding interest payments. 5.6% 5% By the 4th quarter of last year, all of the major cities’ un to reach single-digit positive growth territory, after spending the previous 4 quarters in negative growth territory. 4% Q2-2009 Q4-2009 Q2-2010 Although interest rates are currently at multi-decade lows, they don’t necessarily encourage a wave of buy-to-let buying, or at least that component of buy-to-let buying more focused on capital growth as opposed to an income stream. >] \* tors, as measured by the difference between prime rate and ! rate of around -25%, which is hugely attractive for a speculator using credit. As at August 2010, this real prime rate measure once again turned positive to the tune of +2.8%, after a very brief recent return to mildly negative territory. This return to a positive real rate is due to a steadily declin year’s interest rate stimulus for property demand starts to wear thin. In the 1st quarter of 2010 (the most recent data available), " +7.4% year-on-year growth, for Durban the rate was slightly negative to the tune of -0.4%, and for Johannesburg a mildly positive +2.8%, with none-of these growth rates being an improvement on the previous quarter. " ++/ ] of actual rentals, and is thus the combination of market rentals and escalations. >' * > AGENT | 17 TPN Tenant Profile - Percentage of tenants in good standing regarding their rental payments 90% 85% 82% 84% 84% 85% 82% 80% 80% 75% 77% 74% 80% 78% 75% 71% From a low point of 71% as at the beginning of 2009, an overhang from the high interest rate period of 2008, TPN data shows a gradual rise to 82% of tenants being in good standing by the 2nd quarter of 2010, a response to lower interest rates and a more stable economy following the recession. 70% 65% For 4 consecutive quarters, we have seen a steady decline >" <= 2009 revised high of 0.149 down to a 3rd quarter 2010 level of 0.014. 60% 55% 50% Q3-2007 Q1-2008 Q3-2008 Q1-2009 Q3-2009 Q1-2009 Percentage of tenants who paid rent on time Source: TPN 8% at the beginning of 2009, good for interest rate cuts, but hardly a performance to bring the buy-to-let investors in their droves yet. The 3rd quarter shows no improvement in buy-to-let buying as a percentage of total buying (7%), from its lowest levels since the survey commenced back in 2004. This result comes as little surprise, given that the household ] most recent rental market data continues to point to an anaemic rental market, and that estate agents continue to point to low yields on residential property on average. One improvement from a landlord point of view has been a gradual improvement in tenant payment records, according to TPN While the rental market is not yet setting the world alight, a low interest rate environment appears to have eased # good standing regarding their rental payments. We believe that estate agents have been disappointed, after market prospects through 2008 to mid-2009. As a result, they have steadily adjusted their expectations downward over the past 4 quarters, to levels more in line with a weak actual reality. AGENT | 18 ESTATE AGENCY AFFAIRS BOARD OF SOUTH AFRICA IMPORTANT NOTIFICATION In terms of section 32(3)(b) of the Estate Agency Affairs Act, 1976 (Act 112 of 1976), estate agents are required to keep accounting records of the trust monies deposited into the trust accounts as well as the monies invested in any savings or other interest bearing accounts in terms of the said Act. It further requires that the estate agent shall cause such re ditors report should be submitted to the Board within the above-mentioned period. submitted their auditor’s reports within the period as stated above are liable for R500 penalty. rendered invalid and will have to be returned to the ?//> [ in respect of the rendering of an estate agency service " issued. Payment can be made to the following bank account, quoting the correct reference number: Account Name: The Estate Agency Affairs Board Bank Name: ABSA Account No.: 1790170535 Branch Code: 632005 Proof of payment can be forwarded to: May we respectfully point out that: [ " = [ " ? Z Fax: 086 273 5794 Should you have any further enquiries please contact Ms Nkhensani Makondo at 011 731 5600. AGENT | 19 FOREIGN PROPERTY INVESTMENT POST WORLD CUP During the Soccer World Cup South Africa did an exceptional job of showcasing the diversity and beauty it has to offer. Leading on from this epic event, the promise of foreign investment into the country is much anticipated. +#"$?\`/+/ “While it was not expected that many properties would be sold to foreign investors during the World Cup period, there may well be an increased interest in property investments here, now that the wider international community has been ! experience of South Africa.” While there are no restrictions on property ownership by non-residents, except a prohibition on illegal aliens owning immovable property within South Africa, Gilmour says that one has to bear in mind that there are technicalities in the deal-making process that may be second nature to us, but that foreign investors may not be aware of. Luckily, he says, South Africa is reputed to have one of the best deeds registration systems worldwide with an exceptional degree of accuracy and guaranteed tenure. Gilmour explains that South Africa follows a system of land registra and ownership is recorded in one of the regionally located Deeds Registries. “Property,” he says, “can be owned individually, jointly or by an entity such as a company, close corporation or trust, or a similar entity registered outside South Africa. The choice is dependent on decisions in relation to tax transfer duty issues, or relating to the protection of assets.” ‘there may well be an increased interest in property investments here, now that the wider international community has been exposed to our country and some !" AGENT | 20 However, Gilmour notes that there are procedures and requirements which must be complied with in certain circumstances. This would include the local registration of entities registered outside of South Africa who wish to purchase property here, along with the appointment of a +/ whose shares are owned by a non-resident. “In the event of a non-resident purchasing property in the country with the intention of residing here for longer periods, permanent residency will have to be applied for in accordance with the given requirements and procedures of South African law,” says Gilmour. property, Gilmour points out that non-residents may only borrow up to a maximum of 50% of the purchase price in South Africa. The remaining 50% of the funds, he says, must be brought into the country by the purchaser and transferred from a recognised foreign bank to a bank in South Africa. “The total amount that may be borrowed is at the discretion of the commercial bank offering the loan. A non-resident must open pen a ‘non-resident’ account at a South African commercial bank, to facilitate loan repayments. This account would normally be funded from abroad or from rentals received d on the property purchased, subject to the bank holding thee account being provided with a copy of any rental agreement.” ent.” But Gilmour notes, South Africa’s Exchange Control Authority allows a non-resident resident looking to obtain permanent residence status in South Africa to be dealt with as a South African ‘resident’ ent’ for exchange control purposes. This takes place upon completion of a so-called Immigrant’s Declaration and Undertaking issued by South African banks. “Once this Declaration has been completed, the applicant will be eligible to borrow 100% of the purchase price of the property. However, it will then be the responsibility of the individual to actually apply for and obtain permanent residence within a reasonable period,” Gilmour says. In addition, he notes that non-residents who are in possession of a valid South African work permit are considered to be residents for the duration of their work permit and are therefore not subject to borrowing restrictions placed on non-residents without work permits. ^ in the number of private foreign owned properties over the <} report on foreign property ownership in South Africa, the total number of foreign owners is up from just over 2000 in 2004 to over 31 000 in 2009. But,” says Gilmour, “the report also indicates that only 1.6% of privately owned properties valued higher than R500 000 are currently foreign owned.” Furthermore, the report notes that the greatest proportion of these foreign owned properties are inland freehold properties which make up 44% of all foreign owned properties. “The report does however indicate that the greatest penetration of foreign owned properties is found in coastal freehold estates where foreign ownership is only as high as 6.5% of all privately owned properties valued at more than R500 000,” Gilmour says. SOLE MANDATES IS THIS THE BETTER OPTION? ‘‘ Naturally estate agencies prefer sole mandates because and costs they put into marketing the property O ’’ giving an estate agent a selling mandate and it’s essential to be informed before doing so. Sellers are completely within their rights to ask their estate agent to explain the pros and cons of selling their home on a sole mandate, open mandate or through a multiple-listing service. The choice of whether to go with the sole mandate is entirely the choice of the seller. No estate agency can force you to provide it with a sole mandate. Naturally estate agencies prefer sole mandates because of the exclusive rights they ]ing the property. ? + dates, Open mandates and Multi-listings. A mandate, once signed, is a contract between you and the estate agency and you cannot simply change your mind about its provisions later and revoke it. They have to offer you exceptional services. They must advertise your home in the appropriate publications as well as on the Internet, with ‘For Sale’ boards outside the property (if the local municipality allows it), and a show house must be held at least once a month, throughout the mandate period. The Sole Mandate It’s sensible to give a sole mandate for a period of three months. Beware of mandates that add a clause stating that ! date, unless you cancel it in writing. The agency may come ] the property. The sole mandate is a legally binding contract entered into by the seller and the real estate agent. It gives the agent the legal right to be the only marketer of the property over a certain period of time and at a price agreed to by the seller and the agent. It is essential that the standard form used by an estate agent is correctly drawn by an attorney so that the interest of the seller and the agent is protected. If agents are sincere in their determination to sell a property, then there sign a sole selling mandate. The sole mandate system is the most popular in the South African market. It has a long tradition within the industry, which has allowed professional estate agents to perfect the accompanying marketing plans, ensuring that the marketing of the property receives their full attention and commitment. Selling by sole mandate ensures the most possible privacy and least amount of inconvenience to sellers, and also protects them from double commission claims. This form of marketing is, however, most effective when embraced by well-established estate agencies that have strong market penetration in the area in which the property is situated, and whose budgets allow for extensive media advertising. The Open Mandate This is often no more than a verbal instruction to an agen seller’s part. The open mandate liberates sellers from the need to sign any mandate documents, but is the least effective form of marketing. Professional agents are reluctant to actively promote an open mandate property in terms of advertising and show days, because they know the door is always open for a competitor to step in with a buyer after all their hard work and promotional costs. It appears attractive and non-committal, but agencies obviously don’t like doing business like this. The most professional and successful sellers will brush aside open mandates. It’s always a question of quid pro quo - value for value. If you are looking for a professional agent to deliver a professional service, the open mandate will probably not > be the best choice. AGENT | 22 AGENT | 23 ‘You can’t pressurise the agencies to market your property consistently. They can come and go as they please, and advertise your home as they choose.’ Multi-listing While it is the system most frequently used by sellers in the United States, it also has merit in South Africa, where it is fairly widely applied. The property is listed by the agency of the seller’s choice, and is then opened up to the local multiple-listing service members, any of whom can market and sell it. This guarantees good market exposure, but be prepared to be inconvenienced. You will be required to hold what is known as an ‘open hour’ at least once during the period, where representatives of each agency come to your home and assess its condition. All agencies involved may now sell your home. This can be inconvenient as appointments can be requested at awkward times for prospective buyers. You can’t pressurise the agencies to market your property consistently. They can come and go as they please, and advertise your home as they choose. They have no obligation to you because numerous agents are involved and have the rights to market and sell your property. Buyers naturally go from one agency to another to get the full inventory of properties on sale, so it’s quite possible that the same buyer may be introduced to you by different agencies. You need to exercise some care here, as you may be liable for double commission to both agencies when you sell. You’ll always be obligated to the agency that actually concludes the deal, as its sales agreement will bind you contractually to pay its commission. If another agency brought the same buyer to you previously and presented you with a written offer for the same purchase price, or higher, it can claim commission too on the grounds that it was the effective cause of the sale. It won’t help you to say you weren’t willing to sell initially but `] sion by the other. This caution does not apply where the nothing further transpired. AGENT | 24 ‘‘ Pressure is exerted on the seller to accept the offer being presented, because if that buyer does not get the property another agent’s buyer will ’’ Other benefits of signing a sole mandate agreement [ It is important to look at the marketing process that the estate agent will follow before you sign a sole mandate agreement. Ask to see examples of the marketing material. Ten different, smaller ads will reach more potential buyers than one big ad. The size of the advertisement is not as important as the quality of the copy and professional photograph. Do your homework and obtain references from other sellers. Decide what price you want to ask for your house. Do not \ you a higher price. Always remember that you determine the price at which you wish your home to be marketed but that you appoint an agent to do the marketing for you. There are no negatives to signing a sole mandate agreement if both parties involved are honest people. It is also important that both parties must come to an agreement on what their expectations from one another are. Quite often, the seller simply takes some items for granted. It is therefore important that the marketing process forms part of the agreement with your estate agent, and this agreement needs to be signed by all parties. A sole mandate is the only evidence the agent has that the seller will pay him for his expertise and services. Sellers tend to forget that agents need to spend money on advertisements etc. to sell the property. If you install a pool and enter into a contractual agreement after the pool has been installed. as seller can rely on: [] \ [] [ photographs and text to be handed out during the sole [ ! ! < end result in price if one estate agent controls all in The same rule applies when it comes to the sole mandate agreement – by signing one, you give permission to the agent to bring prospective buyers to your home on a daily process. A sole mandate is simply a business agreement - it is a legal document that spells out an agreement between two people. Our law system has looked into the sole mandate agreement and has implemented clauses that protect both parties. The only thing you need to do is to appoint the right agent for the job. Of course, in our current times, security is an important factor and this is aided by a mandate with a sole agent. Seller benefits There are many good reasons for the seller to sign a sole mandate. We know that sellers want the most money for their property with the least amount of problems. By dealing with one agent this can be achieved. It is a fallacy that many agents will do a better job than one agent can. All buyers interested in the seller’s property are funneled through to one agent who can negotiate with each one and thus obtain the best price. Conversely, when the property is given to three agents with different buyers, each agent is working in isolation. Their } at any price! The estate agent is then working for the buyer \} paid. Pressure is exerted on the seller to accept the offer being presented, because if that buyer does not get the property another agent’s buyer will. Buyers perceive the property being offered through one company and not eight or ten as more exclusive. They will feel more secure in knowing that one person is controlling all interested buyers. www.property24.com AGENT | 25 JACO RADEMEYER OF JACO RADEMEYER ESTATES STAKES HIS CLAIM AS THE BEST IN SOUTH AFRICA’S REAL ESTATE INDUSTRY The annual Nedbank Property Professional Awards set the benchmark of quality service and reward the top achievers in real estate. The ultimate real estate accolade, the Nedbank Property Professional of the Year Award, was presented to Jaco Rademeyer of Jaco Rademeyer Estates at the awards function held at The Arabella Western Cape Hotel & Spa on Saturday 4 September 2010. The awards ceremony followed an in-depth and rigorous judging process that was based on stringent criteria including the highest turnover and highest established service satisfaction record. Above from left to right: Charles de Winnaar of Nedbank Homeloans, Jaco Rademeyer, Nedbank Property Professional of the Year 2010, and Rudi Botha, Convenor of the Property Association. Crowned as the top achiever in real estate for 2010, Rade '* their contribution to the real estate industry, service ethics, professionalism, community involvement, marketing and innovation, and commitment to education and leadership. “The key to success in challenging times is to continually deliver exceptional service and perform above and beyond client expectations,” says Rudi Botha, CEO of the BetterGroup and Convenor of the Property Association. “All of the } ]## of the Year title serve as an inspiration for the rest of the AGENT | 26 industry due to their commitment to success.” Based in the Eastern Cape, Rademeyer has six years of real estate experience under the belt. He believes his hard work, dedication, professionalism and the new approach he brings to real Rademeyer celebrated his hard earned success at the glittery ]} estate professionals and key industry players. Aside from being honoured with the prestigious title of Nedbank Property # ' $ trophy designed by Jenna Clifford, a R35 000 travel voucher and a media course presented by Nedbank Home Loans. Pat Lamont of Nedbank Home Loans said that it was a privilege to have such a prominent contingency of qualifying participants partaking in this year’s event. “It pays testimony to the fact that through hard work and dedication, professionals can trade through challenging markets and, above all, excel through such circumstances by making a noticeable difference in going the extra mile. The industry has seen large scale consolidation and rationalisation over the last two years with a visible decline in property professionals. It is however reassuring to note that there are still professionals of resilience in the midst of one of the most severe global recessions. Nedbank Home Loans is humbled to partner with property professionals of such high stature and congratulates the winner, Jaco Rademeyer, on his remarkable achievement in winning this year’s prestigious accolade.” Botha described the awards ceremony as a remarkably successful event, one which would not be possible without the sponsorship support Nedbank Home Loans provided. “We are very grateful to have a sponsorship partner such as Nedbank Home Loans who has given ongoing support to events such as these, which recognise success and promote professionalism in the industry.” ‘The next 12 to 18 months are looking promising for the property industry, and I wish all property professionals an exceptional year ahead...’ Botha said that overall he was pleased with the outstand Lions and Movers & Shakers. “The next 12 to 18 months are looking promising for the property industry, and I wish all property professionals an exceptional year ahead,” Botha concluded. Property information to assist you in making PROPERTY OWNERSHIP SEARCHES $~Q Ownership information relating to individuals, companies and trusts PROPERTY TYPE SEARCHES CREDIT SEARCHES COMPANY SEARCHES Access to information on property transfers, physical address conversions, tenants & suburbs, property valuation and property history, and other property related information Immediate and real time access to credit ?! XDS credit bureaus for individuals and companies #~< companies, close corporations and director / members through the CIPRO database ! !~+ ] all linked interactively on one easily accessible and usable internet based system. [X'\!!% 011 245 6602, ` 55@'5 !!55@ RM006/10 THE PROFESSIONAL DESIGNATION EXAMINATION FOR ESTATE AGENTS The estate agency environment is a dynamic and constantly evolving one that necessitates the specialist knowledge, skills and competencies which the PDE is designed to test. In accordance with the provisions of the relevant Educa- tion Regulations no person may be registered by the Estate Agency Affairs Board (EAAB) as a full status estate agent unless that person has successfully completed the Professional Designation Examination (PDE) conducted by the EAAB. < !ducted for non-principal estate agents during March 2011. The idea of a professional examination, such as the PDE for estate agents, is neither new nor unique. The PDE, indeed, is analogous to such professional examinations as, for instance, the Attorneys Admission Examination, which must be successfully completed before a candidate attorney may apply to the High Court for admission as an attorney. !" #$%& '% ()*$#+ '"/$&3% )"(#('%() It is intended that the PDE for estate agents will be a practice orientated examination to be undertaken by estate ; ] ;= ? " $? ;*= " Real Estate) for principal estate agents, as the case may be. The underlying objective of the PDE is to carefully assess the professional competence of both principal and nonprincipal estate agents by using an appropriate assessment AGENT | 28 instrument that ensures that the examination is not only disciplinary practice environment within which estate agents are increasingly obliged to operate. The estate agency environment is a dynamic and constantly evolving one that necessitates the specialist knowledge, skills and competencies which the PDE is designed to test. $ of Prior Learning assessment, training or the grant of an equivalency exemption in appropriate cases. Persons registered as estate agents on 15 July 2008 are ; = ' ~ 2011. + #~? " of Professional Recognition by the Board as well as a stillto-be-determined professional designation that will also be +/; / Since estate agents who continuously held a valid full " > 15 July 2003 to 15 July 2008 have been exempted by the Education Regulations from having to undertake the PDE, over 5 000 qualifying estate agents will be awarded " # $ > various seminars scheduled to take place countrywide during August to November 2010. Estate agents who have been exempted from the PDE must, ;*= '~''= = obtained by way of a Recognition of Prior Learning assessment, formal training or the grant of an equivalency exemption in appropriate cases. ; ! " #$%& '%()* <'" 8% ) " (#(' %() NOTICE - NEW EDUCATION DISPENSATION FOR ESTATE AGENTS PDE exemption does not supersede the requirements for attaining the NQF Level 4 or 5 academic qualification It must be emphasised that the PDE exemption provided for in regulation 7(3) does not in any way supersede the requirements of regulation 4(1) of the Education Regulations which provides as follows: “No person may perform the functions and activities of: a non-principal estate agent, unless that person has com?" $ ?+/;/;/<~* " Real Estate (SAQA QUAL ID 20188).” /5% 8 +5%%7 '+9) Persons registered as estate agents on 15 July 2008 must be certificated by 31 December 2011 Persons who may, therefore, have been exempted from undertaking of the PDE will still, however, be required to ? " $? " $ ? agents as the case may be. AGENT | 29 !" $%&'%()* 5+ +'6%5%" + )" (# ('% () REPORTING REQUIREMENTS TO THE FINANCIAL INTELLIGENCE CENTRE What all estate agents operating in South Africa need to know regarding the revised suspicious and unusual transation reporting and terrorist property reporting forms The Financial Intelligence Centre has upgraded its website and has revised the Suspicious Transaction Report (STR) and #$#$ Centre in terms of section 29 and section 28A of the Financial Intelligence Centre Act (FIC Act), respectively. All estate agents are required to immediately use the re+$#$ Centre. The revised reporting forms are available on the FIC Z Acquiring of new secure login credentials by accountable and reporting institutions The centre has also introduced for accountable and reporting institutions a process of acquiring new login credentials for the submission of STR and TPR forms to the Centre. To acquire the new login credentials a link has been provided <" Z The secure online login process will provide the user with = reports as their details will be automatically pre-populated on the electronic reporting form, when entering their secure login credentials. All estate agents, including regular reporters, are strongly encouraged to acquire new login credentials from FIC using the revised process as soon as possible as all previously acquired login credentials from FIC will expire shortly. Rollout of the Cash Threshold Reporting Process FIC is pleased to advise that all estate agents operating in South Africa of its intention to implement the Cash Threshold Report (CTR) obligation in terns of section 28 of the Financial Intelligence Centre Act, 2001 (FIC Act), for estate agents by >"[=>">5 F ?5 The purpose of Cash Threshold Reporting CTR provides a mechanism to monitor reported cash transactions so that potential proceeds of crime are iden + ¡ <"/ = that accountable and reporting institutions, as described in schedule 1 and schedule 3 of the FIC Act, must within the prescribed period, report to the Centre the prescribed particulars concerning a transaction concluded with a client if in terms of the transaction an amount of cash in excess of the prescribed amount: a) is paid by the accountable institution or reporting institution to the client, or to a person acting on behalf of the client, or to a person on whose behalf the client is acting: or b) is received by the accountable institution or reporting institution from the client, or from a person acting on behalf of the client, or from a person on whose behalf the client is acting. Definition of cash "3x a) coin and paper money of the Republic or of another country that is designated as legal tender and that circulates as, and is customarily used and accepted as, a ! b) travellers’ cheques " <"/ instruments, transfer of funds by means of a bank cheque, AGENT | 30 bank draft, electronic funds transfer, wire transfer or other written orders that do not involve the physical transfer of cash. These methods of transferring funds will not be covered by the CTR obligation under section 28 of the FIC Act. Physical cash payments in excess of the threshold amount received by the estate agent will have to be reported. Where an estate agent pays a client physical cash in excess of the threshold amount, this will have to be reported. Estate agents will also be responsible to report cash in excess of the threshold amount received by an agent on their behalf, e.g. cash received by a bank on behalf of an estate agent. It is important to note that where cash in excess of the threshold amount is received or paid by a bank into or from an account held in the name of the estate agent, that there is a duty on the bank as well as on the estate agent to report the cash transaction to FIC under section 28 of the FIC Act. Presecribed amount The prescribed threshold amount will be ?=# >>>5>> or the equivalent foreign denomination value calculated at the time that the transaction is concluded. In particular, where foreign currency forms part of a cash transaction that requires the completion of a CTTR, the estate agent must apply the exchange rate in effect for the business day of the transaction to calculate the amount in ZAR. It is important to note that aggregation is applied to the threshold amount of R25 000 or an aggregation, where multiples of smaller amounts would add to the threshold amount of R25 000. The calculation of aggregated transactions is directional, i.e. either an inward or outward direction of cash, but no a combination of the two. It is either withdrawals (payments) or deposits (receipts). ZĞĂůƐƚĂƚĞƵƐŝŶĞƐƐ^ĐŚŽŽů ĞůůEŽ͗ϬϴϮϯϯϳϴϮϬϮ ǁǁǁ͘ƌĞďƐ͘ĐŽ͘njĂ Knowledge of the transaction = "$tate agent has knowledge of the cash threshold transaction. This knowledge will normally be acquired when the estate agent physically receives or pays out cash to the value of R25 000 or more, or peruses its bank statement or a bank to the value of R25 000 or more. Electronic method of filing a CTR preferred FIC have developed an electronic process, making use of an "} "$} with the Centre. Individual branch login credentials Each branch or an estate agency is regarded as a separate accountable institution and is required to acquire a separate login credential from FIC to enable each branch to separately report a CTR to the centre. For example, if estate agency ABC has two (2) branches in Cape Town, one (1) branch in Bloemfontein and another branch in Pretoria, each of these branches will have to acquire separate secure login credentials from FIC. The separate reporting by branches of estate agents will enable FIC to identify the geographical areas from where the reports are received. AGENT | 32 THE CONSUMER PROTECTION ACT (CPA) DUE TO TAKE EFFECT IN OCTOBER 2010 The Consumer Protection Act (CPA), due to take effect on 25 October this year, will mainly force agents to ensure property sellers and buyers understand the wording and legal effect of all contracts they enter into. If this is not complied with, the Act gives wide latitude to the consumer to seek legal recourse and compensation. Simon Raab, Southern Suburbs manager for Greeff Proper] ^ ballpark” when this Act is implemented. Raab warned that agents will have to take it upon themselves to ensure that sellers and, more particularly, buyers, have fully understood the meaning of the wording and legal effect of such wording contained within all mandate agreements and contracts into which they have entered. “The aim of the new Act is to promote a fairer, more accessible and more sustainable marketplace in which the less wellinformed and less educated clients are better protected.” Furthermore, said Raab, if in any way the quality of the product or the service rendered falls short of generally accepted high standards, the customer will from November onwards, be entitled to claims, replacements or even to a ‘The wording of the Act makes it clear that all in the ‘supply chain’ can be held responsible’ total cancellation of the agreement. “Consumers will also have an opportunity to approach the National Consumer Commission instead of the Magistrate’s or High Courts, which in itself will encourage more action being taken when damages can be proven. “The wording of the Act makes it clear that all in the ‘supply chain’ can be held responsible. This, as I read it, implicates the agent as well as the manufacturer or, in the property \_ Steven Kay, MD of Home Inspection Services, says Section 55 of this Act places a responsibility on estate agents to ensure that potential buyers are fully informed regarding the condition of the property. “The ‘As Is’ or ‘voetstoots’ clause in an Offer to Purchase will no longer protect estate agents from the perils of nondisclosure. This means that the challenge for estate agents is to provide full disclosure up-front to potential buyers.” Dr Andrew Golding, CE of Pam Golding Properties (PGP), /hanced protection for consumers against exploitation and unfair marketing and business practices. “Property buyers formation and the setting of standards and national norms relating to consumer protection. “I do believe that the Act is a good thing that will offer improved protection to the most vulnerable of consumers, =tions. Consumer issues will also be dealt with in a less fragmented way and the Act has sought to consolidate various pieces of legislation in relation to consumer protection. The regulations to be promulgated under the Act will provide greater clarity with respect to the implementation of certain of the Act’s provisions.” He says PGP has already commissioned a review of their standard documentation and business and marketing practices to ensure that changes are made where necessary and new processes implemented as required. “We believe that this review will be an ongoing process in light of the interpretation by our courts of the new Act’s provisions.” The CPA is set to have a massive impact on virtually every business in the country, including the real estate industry, #$?\`/+/ He says that, for example, the CPA states that a supplier cannot make any false, misleading or perceptive representations that any land or immovable property has characteristics, facilities and amenities that it does not have, or that it may lawfully be used for purposes that are unlawful or impracticable. “As per this particular clause, any false representation or inaccurate concepts, whether delivered knowingly or not, could, under the CPA, make it possible for the buyer, on appeal of the courts, to get the contract > cancelled.” AGENT | 33 Furthermore, it deals with restrictions pertaining to unfair, unjust or unreasonable terms, and stipulates that the price and terms must be fair. “This is a relatively controversial provision, as it could be used as a price control mechanism. In reality, with markets and demand in a constant state of ! / fair price is what the market at any particular given time is willing to pay for a property,” he explains. ŽŵƉůĞƚĞΘ hƐĞƌ&ƌŝĞŶĚůLJ ZĞŶƚĂů ĐĐŽƵŶƚŝŶŐ ^ŽĨƚǁĂƌĞ ƵƚŽŵĂƚĞĚ ZĞŶƚĂů ^ƚĂƚĞŵĞŶƚ WƌŽĐĞƐƐŝŶŐ ŽŵƉůĞƚĞ WƌŽƉĞƌƚLJ /ŶĨŽƌŵĂƚŝŽŶ ƵůŬ^D^ &ƵŶĐƚŝŽŶĂůŝƚLJ dŝŵĞͲƐĂǀŝŶŐ ƵƚŽŵĂƚĞĚ ŽƌƌĞƐƉŽŶĚĞŶĐĞ ĂŶĚŝĂƌŝƐŝŶŐ ŐĞŶĚĂ sĂƌŝŽƵƐZĞƉŽƌƚƐ͗ ƌƌĞĂƌƐĞďƚŽƌƐ ĞƉŽƐŝƚƐŚĞůĚ sĂĐĂŶƚƉƌŽƉĞƌƚŝĞƐ ZĞƋƵŝƌĞĚƌĞƉĂŝƌƐ dĂdžZĞƉŽƌƚƐ ΘŵŽƌĞ͙ KŶůLJZϰϵϱ͘ϬϬƉŵΎ ƉĞƌƵƐĞƌůŝĐĞŶƐĞ KEddh^EKtKE нϮϳϭϮϵϵϭϴϱϵϯ ŝŶĨŽΛĐŽĚĞdžĐƌĞĂƚŝŽŶƐ͘ĐŽ͘njĂ ǁǁǁ͘ĐŽĚĞdžĐƌĞĂƚŝŽŶƐ͘ĐŽ͘njĂ ΎƚĞƌŵƐĂŶĚĐŽŶĚŝƚŝŽŶƐĂƉƉůLJ dƌĂŝŶŝŶŐΘDĂŶƵĂůƐ ǀĂŝůĂďůĞ͊ Gilmour notes that in terms of Section 55 of the CPA, every consumer has a right to receive goods that are suitable for the purpose for which they are bought and free of defects. He explains that the exception to the aforesaid is if a consumer has been expressly informed that the goods were of condition. “However, this particular section does not apply to auctions.” ‘the seller will need to sign a declaration that they have listed everything that they are aware of, and likewise, the buyer will also need to sign a declaration noting that they have read and fully understood the list’ The CPA is limited to transactions that are concluded as part of the regular business of sellers, suppliers, distributors and manufacturers. “As long as it is not their usual business, the Act does not apply to once-off transactions undertaken by private individuals who sell their property. However, pertaining to the real estate industry, if the supplier of the home is a developer or builder, and defects become evident after the sale, they will be held responsible. Gilmour says the seller will need to sign a declaration that they have listed everything that they are aware of, and likewise, the buyer will also need to sign a declaration noting that they have read and fully understood the list. “If enforced successfully, the CPA will no doubt instil great ] well as weed out unscrupulous operators, which will be to _ $] of all concerned because it will result in more transparent, open dealings coupled to strong deterrents against any form of misrepresentation. Raab added that the Act does not in any way do away with the basic stipulation that all property deals have to be in writing, “but it will make it necessary to ensure that the wording of these deals is clearer and simpler than in the past”. Greeff Properties, he said, would be consulting with their lawyers on this matter. + => AGENT | 34 SAFRE CELEBRATING 10 YEARS IN THE PROPERTY INDUSTRY @**/(*3(9*!6 *$ SOUTH AFRICAN FORUM OF REAL ESTATE AGENTS The South African Forum for Real Estate, previously known as “Emerging Estate Agents Forum” celebrated their 10th Anniversary at a prestigious Gala Event proudly sponsored by ATASA (a proud member of the Tirhani Group). As SAFRE has made a huge difference in many previously disadvantages estate agents’ lives in South Africa over the past 10 years, various role players were recognised and honoured. Ms Lischel Baker a former bond origination consultant and six principal estate agents, Segoale Mojapelo, Molly Mahlangu, Nellie Kgatle, Isaac Banda, Tebogo Kolwane and Collins Serepong, received the Founders Award presented by the current chairperson of the Forum Mr David Phashe. ? SAFRE is currently driven by a board of 6 directors, who are all active Estate Agents in their own right. SAFRE is a all role players received an Award for their dedication and / banks, motivational speakers and trainers also received an Award. The speakers of the evening were the CEO of Tirhani Group Mr Mabunda whose speech was based on empowerment and transformation. Mr Jacques van der Merwe from Jacques van der Merwe Maja Attorneys and Ms Lindiwe Bulu from the Estate Agency Affairs Board congratulated the Forum on their successes and on their 10 Year Anniversary. AGENT | 36
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