AERA-2002, New Orleans, April 4-5 2002 Modeling the Physiology of Distributed Learning Systems By Gilbert Paquette, Center for interuniversity research on Telelearning applications (CIRTA) Télé-université © LICEF http://www.licef.teluq.uquebec.ca/gp Distributed learning systems WORLD INTERNET Organizations Virtual Learning Training Organization Delivery Servers VLC Front desk Server Organization’s Workstations Management servers Learners Organizations Learners /Workers at home © LICEF The Challenge of Delivery Distributed delivery systems can be complex Actors ruling operations, using and producing resources for other actors Direct or mediated interactions between actors Before, during, after learning Delivery planning: an important ISD problem Delivery support: building a usable system Delivery analysis: to maintain and improve © LICEF Delivery problems Technological noise Tools not there, inefficient, complex Weak technical assistance Organizational (interaction) noise Human services not known Intervention out of context Comprehension No noise global view of the process No tools to understand interactions Diverted attention from learning © LICEF MISA main tasks Phase 2 Preliminary analysis folder MISA 4.0 Phase 1 Problem definition folder DC 100 Organization’s training system 102 Training objectives 104 Target populations DP D E V I S 210 Knowledge modeling principles 220 Instructional principles 212 Knowledge model Phase 3 Architecture folder 310 Learning unit content 214 Target competencies 222 Learning events network 320 Instructional scenarios 224 Learning units properties 322 Learning activities properties 230 Media DM development principles 330 Development infrastructure 106 Actual situation 108 Reference documentss © LICEF DD 240 Delivery principles 242 Cost-benefit analysis 340 Delivery planning Phase 4 Design folder Phase 5 Production and validation folder Phase 6 Final delivery folder 610 Knowledge and comptency management 410 Learning instrument content 620 Actors and group management 420 Learning instruments properties 430 List of learning materials 432 Media elements PRODUCTION OF THE MATERIALS 432 Models of materials 434 Source documents TESTS 440 Delivery models 444 Tools and telecom 442 Actors and materials 446 Services and locations 540 Assessment planning 542 Revision folder 630 Learning system and ressource management 640 Maintenance and quality management Model of a Delivery Process © LICEF Levels of delivery models Types or organisms Physiological functions within an organism Local operations participating in functions © LICEF Distributed classrooms, Webbased self-learning, On-line teaching, Communities of practice, EPSS,… Knowledge management, learning progress assessment, collaboration support,… An actor (or group of actors) managing a group of operations, using and producing learning resources Local operations for an actor Provider 2 R User Provide a tool R I/P Tool Provider 1 R I/P Use a learning material I/P I/P Provide a learning material © LICEF Learning material I/P User production Types of delivery models Receive input, ask questions, exercises Presenter Autonomous Learning, access information Training manager Asks questions, cooperation, telediscuss. Presentatio ns, videos, websites ModelSpecific Tools Video-conf. system, browser, present.tools Means of Com. Synchronous Asynchronous Asynchronous telecom telecom telecom Asynchronous Asynchronous telecom telecom Required Services Technical support Com. support Com. support Comm. support Delivery Locations Classroom, multimedia room Residence, workplace Residence, workplace Residence, workplace Facilitators’ actions Main type of Material © LICEF EPSS Web SelfTraining Learners’ Actions Online Training Communities of practice Distributed Classroom Exercises, case studies, simulations Trainer, presenter Cooperation, telediscuss, information exchange Group animator Internet and MM training Productions, informative websites Productions, informative websites Activity guide, contextualised help files Browser, search engine, MM support Forum, email, multimedia documents Forum, email, multimedia documents Organization data bases and systems Support manager Systems technical support Workplace A distributed classroom O O 5+1 rooms R M White board I/P Information presentation I/P I/P I/P I/P I/P S Room organization I/P S I/P Technical support E Videoconferencing system I/P Manuel d'utilisation des équipements I/P I/P I/P C R Present content I/P I/P I/P E TV - VCR I/P I/P S O Computer and browser O Multimemdia lab Listen to presentations Document camera Presentation material I/P R R A I/P I/P TECHNICIAN A Ask questions Answering quetions E PROFESSOR R Study guide R A LEARNER At home R I/P Reference manual I/P R I/P E M I/P Provide materials S I/P Advice Doing homework R Between presentations I/P Homework assessment I/P I/P I/P C I/P S © LICEF I/P S I/P Internet Homework to be evaluated I/P Provide pedagogical coaching Soutenir le fonctionnement des équipements R A community of practice O Consult information on the web and locally I/P A Synchronous presentation tools WEB TECHNICIANS R I/P O O I/P Resource center HTML editor and MM tools E Document base built by participants A LEARNER PRESENTER C I/P I/P I/P I/P S I/P I/P C Technical support I/P R Give technical support I/P Internet link I/P Interact in a community of practice C I/P S Produce and presente information and solutions to the group I/P Animer une communauté de pratique C O I/P I/P O Computer and browser C Work collaboratively at a distance I/P Forum, Email, File transfer I/P R I/P I/P M At home or at work © LICEF Advice I/P O Browser I/P I/P S Participate in telediscussions I/P Group animation A GROUP ANIMATOR Functions Learner’s assessment Knowledge management Competency management Information sources management Collaboration management Documents and tools management Emerging activities management ….. A function is a multi-actor process graph …part of a delivery model represeting …a use-case of the DLS …and a physiology of the DLS © LICEF A learner assessment function Instructional designer Learning scenario editor R Test presenter I/P I/P Structure the evaluation space Pass the tests Tool to present evaluations Learner R I/P Obtain evaluation results Completed tests I/P I/P Learning scenario and evaluation activities Test editor I/P I/P I/P Author © LICEF Tests evaluated and transmitted I/P I/P I/P R I/P R Build evaluation tests Tests in learning I/P object repository Analyse and evaluate Summary of evaluation results R I/P Evaluation assistant Trainer evaluator A knowledge management function DESIGNER I/P Knowledge model library I/P Model e ditor R Put in media form Le arning materials, presentations I/P I/P I/P Knowledge mode l structure I/P I/P AUTHOR Build the knowledge structure R I/P Knowledge mode l I/P LEARNER I/P Construct R I/P EXPERT Other knowledge models I/P R Navigate, annotate, define knowledge request I/P I/P I/P MANAGER © LICEF R Import or Export Knowledge mode l I/P in a knowledge bank Consulted and annotated knowledge obje cts A competency management function Instructional Designer Competency Editor Expert Competency Manager Competency management system R R I/P I/P Compentency dictionary and profiles I/P Manage the competency base I/P I/P Test presentor I/P I/P Evaluate explanation competencies Define the competency profiles R Actor competencies registry Competency offer I/P I/P I/P Learning events repository I/P Registry tool Identify and declare comptencies R UserLearner © LICEF Register an actor's competencies I/P I/P Competency demand Transfert to management systems I/P I/P Advice to select experts and I/P learning events Match R R Communication Manager I/P Mentoring assistant Actors operations and resources Actor’s Name Function Learners evaluation LEARNER DESIGNER Competency Management © LICEF (T) Test presenter (M) Test in LO repository (M) Evaluation results (T) Test presenter (M) Competency profiles Material and Resources Produced (M) Completed test (M) Request of Competency Knowledge (M) Knowledge model Management (M) Model in a knowledge base (M) Models processes Learners evaluation (T) Scenario Editor (M) Scenarios and evaluation activities (T) Competencies Editor (M) Competency dictionary and profile (T) Test Editor (M) Scenarios and eval. activities (M) Tests in a learning objects repository Competency Management Learners evaluation EXPERT Material and Resources Used Competency (T) Test presenter Management (M) Competency Offer Knowledge (T) Model Editor Management (M) Model Library (M) Knowledge base (M) Knowledge Model (M) Presentations, Materials, etc (M) Model in knowledge base Implementing in Explor@ Expert EXPERT © LICEF The model as a dynamic aggregation interface © LICEF Learning objects, resources The interoperability problem An ISD problem and a delivery problem Aggregate actors, resources, functions, environments A changing anatomy Capture physiology Resource integration into delivery models Prevent decomposition into small learning objects Facilitate the reuse of resources Provide meaningful action context Facilitate actors coordination © LICEF Support the evolution of interactions and productions AERA-2002, New Orleans, April 4-5 2002 Modeling the Physiology of Distributed Learning Systems By Gilbert Paquette, Center for interuniversity research on Telelearning applications (CIRTA) Télé-université © LICEF http://www.licef.teluq.uquebec.ca/gp
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