JOB DESCRIPTION
Division/Department:
Northern Region
Location: Wollongong
Position Number:
Job title:
Senior Program Developer, Northern
Region
Reports to:
Team Leader, Northern Region
Positions that report to this Job title: Nil
Level/Grade:
Social, Community, Home
Care and Disability
Services Industry Award
2010 – Social and
Community Services
Employee Level 5
Position Review:
Annual Performance
Review
Type of position:
Permanent
Security checks:
Criminal History Check
Working With Children
Check
Hours:
38 hour week
References required:
Two employment
references
Purpose of this position:
To identify, scope, develop and implement highly valuable and viable
programs/events/activities in response to the needs and interests of clients and the
broader community. This role will also provide guidance to the Program
Development Team.
Selection Criteria
Essential
1. Understanding of, and commitment to, person-centered and strengths based
practices.
2. Relevant qualifications in community services or equivalent experience.
3. Proven experience in developing new programs and/or community
development.
4. An understanding of community development models, in particular Asset
Based Community Development (ABCD).
5. Experience in the disability sector and knowledge of the NDIS.
6. Demonstrated ability to guide a team.
7. Demonstrated ability to develop and manage budgets.
8. Proven rapport and relationship building with a diverse range of
stakeholders.
9. Exceptional interpersonal skills, including negotiation and conflict resolution
skills.
10. Excellent communication skills, both verbal and written.
11. Able to manage own time effectively.
12. Ability to work flexible hours, dependent on work requirements.
13. Ability to follow policies and procedures and implement quality processes.
14. Demonstrated understanding of, and commitment to, work health and safety
requirements.
15. Current driver’s license.
16. Current First Aid Certificate.
17. A current Working with Children Check.
Desirable:
18. Knowledge of the Illawarra area and community trends.
OVERVIEW OF DUTIES
1. Service Delivery
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Undertake market research and analysis,
including active engagement with clients, to
understand the gaps and opportunities that
exist.
Engage clients and the community in
meaningful dialogue, including through social
media, to achieve optimal outcomes for all.
Identify, develop, scope and implement
viable programs/events/activities.
Prepare business tactics which outline in
detail the proposed program/event/activity
including the rationale, expected outcomes
and benefits, associated risks, resources,
costings, marketing and implementation.
Oversee the recruitment, training and
rostering of a team of casual Program
Workers and Volunteers responsible for
facilitating the programs/events/activities.
Manage allocated budgets associated with
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2. Organisational
Responsibilities
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the establishment and management of
programs/events/activities.
Investigate and secure external funding
through grants and/or sponsorship where
possible.
Ensure that programs/events/activities are
delivered in a person centred and strengths
based manner, and which respect the
client’s individual and cultural needs.
Identify and develop opportunities for
partnerships with a range of organisations
and stakeholders.
Prepare relevant reports regarding
programs/events/activities.
Provide guidance to the Program
Development Team to ensure effective
planning, implementation and evaluation of
programs/events/activities.
Generate a sense of ownership and
empowerment by the Program Development
Team and broader community to develop
local initiatives to benefit clients and the
community.
Facilitate the achievement of outcomes of
clients and the broader community.
Maintain accurate and up to date client
records.
Work collaboratively and build strong and
productive working relationships with all
stakeholders, including other team members.
Ensure adherence to all legislative and
regulatory requirements.
Undertake additional duties as required by
the organisation.
Communicate and act in ways that
demonstrate the values, vision and mission
of Community Gateway.
Contribute positively to the operations of
Community Gateway and the realisation of
its Strategic Plan and policies and
procedures.
Display a commitment to applying work
procedures and practices in line with the
Code of Conduct.
Actively contribute to the management of
Community Gateway through team
meetings, supervision, continuous quality
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improvement activities and other tasks as
required.
Adhere to safe work practices and ensure a
safe working environment for colleagues and
clients, responding to and reporting any
hazards or incidents in line with
organisational policy.
Provide positive support to team members.
Participate in all training required for the
position.
How to apply:
Please send your resume and a cover letter outlining how you meet the selection
criteria to email address [email protected]
For further enquiries about these positions please phone Maree Willett on 02 4224
8604.