Tourism, Heritage and Pilgrimage: The Case of Haifa’s Bahá’ı́ Gardens Noga Collins-Kreiner Department of Geography and Environmental Studies, University of Haifa, Haifa 42860, Israel Jay D. Gatrell Department of Geography, Geology, and Anthropology, Indiana State University, Terre Haute, IN 47809, USA This paper examines the tourist experience within the context of the Bahá’ı́ Gardens in Haifa, Israel. Using Cohen’s (1979) typology and Smith’s (1992) continuum model, we differentiate between visitors and perceptions of the same site. The study employs a mixed methodological approach that includes participant-observation, archival documents and short-informal and unstructured interviews with Bahá’ı́ volunteers, tourists and guides, as well as empirical observations concerning the material landscape and the observed practices of pilgrims and tourists. As a result of the garden’s dual-purpose nature (secular-religious), two very different experiences co-exist: those that relate to the ‘secular’ and those that relate to the ‘religious’ tourist. The contemporary nature of the garden makes the case of the Bahá’ı́ Gardens and its cultural and economic context both more distinct – but also somewhat ambiguous as the perceived boundaries are unclear. Keywords: Bahá’ı́, Haifa, pilgrimage, the tourist experience, tourism Introduction This paper deals with the Bahá’ı́ Gardens in Haifa (Israel) and the specific spatial practices that have simultaneously developed in place and serve to define, in part, and differentiate the experiences of the Bahá’ı́ pilgrim and secular tourist. Though pilgrims are a type of tourist, the word ‘pilgrim’ will be used throughout the paper to mean religiously-motivated tourists and the word ‘tourist’ will refer to secular tourists. In this paper, we examine the experience and practice of pilgrims (also known as religious tourists) and secular tourists at the Bahá’ı́ holy site. To understand and explain the socio-spatial practices of these two groups, Cohen’s (1979) typology of the tourist experience and Smith’s (1992) continuum model are used. Based on our empirical observations, we assert that religious tourism is a complex process and that the practices of tourists and pilgrims are unique and different at the same site. To understand the Haifa case, the paper will examine the unique nature of pilgrimage-tourism, the historical development of the gardens, the tourism board’s promotion of the site as Haifa’s primary tourist attraction and the distinct spatial practices that have been used by both to negotiate the very different expectations of the industry 1743-873X/06/01 032-19 $20.00/0 JOURNAL OF HERITAGE TOURISM # 2006 N. Collins-Kreiner & J.D. Gatrell Vol. 1, No. 1, 2006 32 Tourism, Heritage and Pilgrimage 33 and the Bahá’ı́ faith. Additionally, the paper posits that as a result of the garden’s dual secular and sacred purposes, two very different processes co-exist – the secular tourist’s and the religious tourist’s. Pilgrimage and Tourism Tourism, like all industries, is embedded within a complex of socio-spatial processes that are historically, culturally, and locally dependent (Gatrell & Reid, 2002; McCann, 2002; Petric & Mrnjavac, 2003). It is also embedded in political processes, particularly in the case of the Haifa Gardens, and it is within these locally contingent systems that localities engage in a global competition for capital investment. As part of this competition, localities are engaged in the process of imagining, re-imagining, and marketing a shared local identity (Ooi et al., 2004). The resulting ‘place-craft’ that occurs at tourist sites and in their host localities suggests that the tourism industry is a complex system comprised of perceptions, expectations and experience. To understand the complexities of tourism, the tourism literature has focused a great deal of attention on ‘tourist experience’ and the psychosocial dynamics that drive tourism (i.e. Cohen, 1979, 1992, 1998; MacCannell, 1973; Turner & Turner, 1969, 1978). In 1973, MacCannell was the first to claim that tourism is a quest for the ‘authentic’. MacCannell went further to assert that contemporary tourism embodies many of the same characteristics as that of pilgrimage. Accordingly, McCannell’s tourist is perceived as a pilgrim in the current modern secular world. Unfortunately, the analogy of tourism as pilgrimage has: (1) tended to blur the distinction between the religious and secular, (2) resulted in an uneven treatment of both, and (3) limited the scale and scope of comparative analyses (Vukonić, 2002). It is impossible to understand the development of leisure, and therefore tourism, without studying religion and understanding the pilgrimage phenomenon in ancient times. Moreover, current industry trends indicated that religious tourism has great economic potential – and in the case of Haifa religious tourism serves as the cornerstone for regional growth (Vukonić, 2002). The relationship between tourism and religion has focused primarily on the question of the similarity and difference between the tourist and the pilgrim (Cohen, 1992, 1998; Collins-Kreiner & Kliot, 2000; Olsen & Timothy, 2006; Smith, 1992; Vukonić, 1996). Yet, the dominant use of the terms (e.g. ‘pilgrim’ as a religious traveller and ‘tourist’ as a vacationer) is a socially constructed binary that veils (or obscures) individual motives (Smith, 1992). This binary is an unfortunate one in that the religious and secular spheres of tourism are rapidly merging as religious tourism assumes a more prominent market niche in the international tourism marketplace. To understand the nexus between secular and religious tourism, geographies of religion have the potential to provide key insights into the secular and sacred socio-spatial processes that shape everyday life in local places around the world (Holloway & Valins, 2002: 6). At the most basic level, pilgrimage ‘as a practice’ requires a consecrated space that sets the experience apart from the ordinary and the secular and enables an individual to access God or the divine figure in their cosmology (Digance, 2003). 34 Journal of Heritage Tourism In even more abstract terms, pilgrimage occurs in places where the profane has been transformed into the sacred over time, and is set apart with boundaries that delimit where profane time and space make way for the sacred realm and enable pilgrims to access the centre of the world or axis mundi (Eliade, 1969). As a result, the distribution of pilgrimage sites is inherently uneven. From this perspective a pilgrimage is a religiously motivated journey to the very centre of the world in a limited number of locations, or to one of its homologous representations in place. In contrast to the cosmology of place explanations provided by Eliade (1969), Digance (2003), Barber (1993), and Turner and Turner (1969) assert that pilgrimage is a ‘ritual process’. This process involves a stage of liminality, resembling that in which novices find themselves in the transitory stage between two established social statuses. Another of the Turners’ fundamental ideas is that pilgrimage centres are typically located out there. This peripherality is both geographical-locational and cultural; the sites are marginal to population centres, and indeed to the socio-political centres of society. These peripheral centres are often located beyond a stretch of wilderness or some other uninhabited territory, in the ‘chaos’ surrounding the ordered ‘cosmicised’ social world (Turner, 1973: 211 –214; Turner & Turner, 1978: 241). Given the simultaneous status of pilgrimage as the centre, periphery, other and liminal, the process and places occupy a unique space in the imagination of both religious and secular tourism – or what Soja (1996) calls a ‘Third Space’. By understating religious sites as a ‘third space’ that exists beyond and between the lived and planned world, researchers will be able to unlock and deconstruct the social practices of the religious and secular tourist at religious sites. Understanding religious sites as a ‘third space’ enables researchers to avoid the simplified notions of ‘religious traveller’ or ‘vacationer’ as pilgrim and tourist, respectively (Cohen, 1992; Smith, 1992) insofar as these two groups are linked to one another in a shared space. Indeed, a revised religious tourism paradigm based in part on the notion of ‘third space’ acknowledges – in both implicit and explicit terms – the interdependent nature of the two actors and the social construction of a site as simultaneously sacred and secular. Hence, pilgrims and tourists are distinct actors situated at opposite ends on Smith’s (1992) continuum of travel (Figure 1). The poles on the pilgrimagetourism continuum are labelled as sacred vs. secular; between them lie almost infinite possible sacred-secular combinations. Within the centre, though, resides ‘religious tourism’. These positions reflect the multiple and changing motivations of the traveller whose interests and activities may switch from tourism to pilgrimage and vice versa, even without the individual being aware of the change. Jackowski and Smith (1992) use the term ‘knowledgebased tourism’ as synonymous with religious tourism. Most researchers identify ‘religious tourism’ with the individual’s quest for ‘holy places’, shrines and other locales where visitors seek to experience and connect with sites of historical and cultural significance (Nolan & Nolan, 1989). Smith (1992) understands the difference to be individual beliefs and views of the world. While the continuum suggests a vast cleavage exists between the religious and secular, research suggests a convergence is occurring and religious sites Tourism, Heritage and Pilgrimage 35 Figure 1 The pilgrim – tourist continuum (Smith, 1992: 4) are increasingly positioned in the middle ground of Smith’s continuum. For example, Santos (2002) found that the majority of visitors to Santiago were simply tourists curious about the city of Santiago, its culture and religious sites. Likewise, Vukonić (2002) argues that religion and tourism have much in common, as it is increasingly difficult to ignore the reality that conceptual, functional and economic distinction between the religious and profane with respect to pilgrimage and its impacts of tourism are irrelevant. Indeed, the economic imperatives of religious tourism are accelerating the convergence of the sacred and secular site, and the difference between old-fashioned pilgrimage and tourism is narrowing. For example, the word ‘pilgrimage’ itself is widely used in many secular contexts including make-shift memorials to victims of violence, permanent memorials, and even the homes and graves of celebrities. In the United States, pilgrimage to Elvis Presley’s Graceland mansion in Memphis is the most obvious example (Alderman, 2002; Reader & Walter, 1993). However, new forms of pilgrimage, such as ‘dark tourism’, are also emerging as travellers visit cemeteries, churchyards, funerary sites, and even crime scenes (Seaton, 1999, 2002). Given the expansion of tourist milieus, scholars have begun to consider other forms of pilgrims such as the latest romantics or hippies who began frequenting India and the Himalayas beginning in the 1960s. There is also a growing market for ‘New Age’ spiritual travel for pilgrimage, personal growth and non-traditional spiritual practices (Attix, 2002), and an increasing amount of research is being done on modern secular pilgrimage where the search for the miraculous is a trait shared by religious and secular pilgrims alike (Alderman, 2002; Ashworth & Hartmann, 2005; Attix, 2002; Digance, 2003; Reader & Walter, 1993; Seaton, 1999, 2002). Yet, traditional pilgrimage persists and co-exists with the emerging secularism in many regions and cultures around the world (Jutla, 2002). Indeed, pilgrimage tourism has effectively forged a link with the past and a social connection among contemporary culture groups and often coincides with more traditional pleasure-based tourism activities on the same trip. The question is: how does one distinguish a visitor in genuine need of prayer and spiritual peace from one admiring the work of 11th or 20th century builders or contemplating the tomb of some famous person? 36 Journal of Heritage Tourism To understand the dynamics of the tourist experience, including religious tourism, Cohen (1979) proposed five modes of the tourist experience which are based on the place and significance of the given tourist experience in the total world-view of tourists: their attitude to a perceived ‘centre’ and the location of that centre in relation to the society in which the tourist lives. Cohen claimed (1979: 180) that one cannot describe ‘the tourist’ as a ‘general type’ and that several tourist experiences exist, whose examination will help in understanding the phenomenon of pilgrimage. First, there is the recreational experience which is a form of entertainment, based on the belief in the recuperative or restorative power of a tourist trip; it is a secular rational belief in the value of leisure activities. Closely related to the recreational mode of tourism experiences is the diversionary mode – a mere escape from the boredom and meaninglessness of routine everyday existence – into the ‘forgetfulness of vacation’. The third mode of tourism experiences is the experiential mode which stresses the quest for meaning outside the confines of one’s own society, the search for authentic experiences. The fourth mode of touristic experience is the experimental mode – a quest for an alternative in many different directions – ‘drifters’ as an example. Finally, the fifth and the last mode is the existential mode which characterises the traveller who is fully committed to an elective spiritual centre, external to the mainstream of his/her native society and which is epitomised in pilgrimage and pilgrimage experiences. Cohen claims that tourists travelling in the ‘existential mode’ are analogous to pilgrims. Both are fully committed to an elective spiritual centre, external to the mainstream of their native society and culture because they feel that the only meaningful ‘real’ life is at the centre (Cohen, 1979: 186). Sacred Space Formal sacred space is usually associated with temples, cathedrals and palaces. However, this definition relies too heavily on the built environment and assumes a necessary separation between nature and society. Indeed, the natural landscape, particularly mountains, caves, trees and water sources such as rivers and streams, are increasingly recognised as an important locus for sacred sites (Nolan & Nolan, 1989, 1992). In the Haifa case, the sacred character of the Bahá’ı́ Gardens extends from the built landscape, planned gardens, the natural environment and historicity of the location. In addition to the physical characteristics of sacred sites, conflicts over access and usage of these places in space-time emerge as a key issue. Additionally, access issues pit a variety of stakeholders against one another as they compete to establish ownership and legitimate the meaning of a place (i.e. symbolism). As a result, Chidester and Lindenthal (1995: 3) note ancient sites have become embedded within struggles ‘over nationality, economic empowerment and basic civil and human rights to freedom of religion and self determination’. Concomitantly, sacred sites have been implicated in a range of local planning issues as mass tourists, pilgrims and local people compete for use of the resource base, such as transportation infrastructures and even parking. These issues are complicated by the distinct external constituencies (traditional pilgrims, packaged ‘religious tours’ and ‘vacationers’) that visit these sites and Tourism, Heritage and Pilgrimage 37 compete for access and for whom the meaning of a site varies. As a result, a multi-layered conflict (of varying degrees) emerges between the local population, the owners of the site, and the outside visitors, as well as the visitors themselves: pilgrims and tourists (Digance, 2003). Because religion is comprehensive it is fundamentally about power, so it cannot avoid politics. Religion has the ability to ground the use of force in a cosmic and moral order; therefore, religion constitutes the ultimate legitimating of any political system. Religion influences political structures and activity by encouraging and enforcing some attitudes and behaviors and by discouraging and disparaging others (Green, 2003). Religion has long been a catalyst for conflict in areas where different faiths overlap spatially or where religion merges with politics, such as in Israel and Ireland. The discussion of ‘heritage dissonance’ is useful. Historical dissonance (HD) refers to a disagreement between groups regarding the meaning of sites and potential for sites to be an object of hostility or conflict between groups (Graham et al., 2000). As a result of HD, stakeholders treat heritage landscapes as a zero-sum game, in which an advantage for one stakeholder is simultaneously seen to disadvantage another (Graham et al., 2000). Controversy involving the politicisation of religion is generally associated with competing discourses over a homeland, where emotional attachment to the land by competing groups transforms the land itself into a sacred place, with the subsequent desire by involved parties to control, possess and to defend their natural and cultural surroundings. Chidester and Linenthal (1995) note that what is considered sacred, including sacred space, is usually contested and embedded in power relations. These geographies of conflict play important roles in understanding social relations among members of different belief systems, as well as political meanings and interpretations of space as manifested in the material and visual articulation of landscape and architecture (Azaryahu, 1999). In the public sphere, religion produces political consequences, shaping attitudes and ideas that make an impact on issues of public policy. Religion comprises what people do together, not just what they believe in the privacy of their hearts. Religion functions socially, and because it operates within society it may function politically, sometimes through legitimate violence and coercion. In the view of adherents, power is exercised by or on behalf of God and his divine agencies (Neusner, 2003). The Bahá’ı́, Haifa and the World Centre The Bahá’ı́ religion is an emerging one with some 6 to 7 million followers in over 130 independent countries and territories, and its scripture and letters have been translated into roughly 800 languages. Encyclopedia Britannica lists Bahá’ı́ as the second most widespread independent religion in the world, after Christianity. While the belief system was derived from a major monotheistic religion, Islam, the structure of the religion is unique. For example, there is no clergy and each individual (as well as the entire community) is able to explore their relationship with God through prayer, reflection and collaborative consultation. In contrast to parishes, temples or similar 38 Journal of Heritage Tourism organisation structures, Bahá’ı́ are organised around elected councils that administer all activities. Additionally, the international community is entirely self-sufficient and all finances are obtained only from internal resources and membership (Bahá’ı́ International Community, 2002; Hatcher & Martin, 1998). The Bahá’ı́ experience in Israel has been characterised by long-standing and positive relationships with local government and residents dating back over nearly 150 years when the religion’s Iranian founder, Baha’u’llah, arrived as an Ottoman prisoner and later died near Acre. When the Bahá’ı́ arrived in Israel (then Palestine), Baha’u’llah instructed believers that they must not seek or accept converts here, a rule which is still strictly observed today throughout the state (Bahá’ı́ News, 2001). Indeed, the Bahá’ı́ have no permanent and substantial Bahá’ı́ community within Israel and the only Bahá’ı́ presence in Haifa has been limited to 800 volunteers who move to the city for short periods only to return to their homelands at a later date. The Bahá’ı́ connection to Mount Carmel is partly based on the historical narrative surrounding the mountain and the belief of Jews and Christians that it is the ‘Mountain of the Lord.’ For the Bahá’ı́, their formal connection to the mountain began when the Bahá’u’lláh outlined a plan for the development of a spiritual and administrative headquarters for the then new religion. Since the late-19th century, the Bahá’u’lláh vision for Mt Carmel as articulated in the Tablet of Carmel have evolved from the building of tomb for the Báb, the martyred Bahá’ı́ leader, to include the sprawling complex that exists today. Today’s contemporary World Centre began in earnest in 1909 with the construction of a mausoleum, the Shrine of the Báb. Since then the Bahá’ı́ have had a permanent presence on the mountain. In subsequent decades, the Bahá’ı́ ‘master builder’ and ‘guardian of the faith’, Shoghi Effendi, went on to embellish the Shrine and began construction on the Centre’s first nine terraces. In 1953, The Shrine of the Báb expanded to include a gold dome and an adjacent garden (Haifa Tourist Board, 2004; Smith, 1987) (see Figure 2). In 1932, Shoghi Effendi built Monument Gardens near the Shrine as a burial site of key leaders and family members (see Figure 3). Atop the Monument Garden’s western arc, the International Bahá’ı́ Archives were completed in 1957 (Bahai.org, 2005). The archives are a central administrative structure for the faith as it houses key texts and other sacred artefacts associated with the faith and has become an essential component of Bahá’ı́ pilgrimage. In 1983, the Bahá’ı́ faith completed construction of its international governing body, the Universal House of Justice (Healy, 2002; Holt-Forin, 1998; MacEoin, 1994; Manville, 1996; Viswanathan, 1996). Since 1987, the World Centre has been undergoing enormous change in an effort to improve and beautify the surrounding landscape and expand the administration of Bahá’ı́ institutions (Bahá’ı́ International Community, 2002). At Mt Carmel, the expansion has included the construction of the Gardens – as well as the Centre for the Study of texts, International Teaching Centre, and expansion of the archives throughout the 1990s and culminated with the grand opening of the terraced gardens in May of 2001 (Bahai.org, 2005). While the World Centre has expanded, the Shrine of the Báb continues to be the focal point. This Shrine of the Báb, is second only to the Shrine of Bahá’u’lláh located in nearby Acre. Aesthetically, the terraced gardens surround the Shrine of the Báb, in nine concentric circles and the architectural Tourism, Heritage and Pilgrimage 39 Figure 2 The Bahá’ı́ Gardens Source: Photo taken by author, July 2004 lines are intended to direct attention to the Shrine (Bahá’ı́ International Community, 2002). Beyond aesthetics, the geometry of the entire site is symbolic. For example, 18 terraces correspond to and symbolise the first 18 disciples of the Báb, referred to as ‘Letters of the Living’ (Bahá’ı́ International Community, 2002). The overall visual effect of the terraces is quite impressive and illustrates the distinct character of Bahá’ı́ holy spots. Indeed, three characteristics unite Bahá’ı́ sacred places and their gardens: an attention to light, ornamental structures or statuary, and the special attention to ‘greenery’ (Viswanathan, 1996). As Viswanathan notes, the presence of gardens differentiate Bahá’ı́ sacred sites from all others – particularly those located in Israel. Beyond geometry and aesthetics, the terraces are massive and their scale and scope dwarf adjacent structures found on Mt Carmel. Indeed, the terraces extend nearly a kilometre from the base of Mt Carmel to an elevation of 225 m and span the width of the mountain from the base at about 60 m to roughly 400 m at the top (Halle, 2001). In addition to the terraces and the Shrine, the Centre complex includes: (1) The Archives; (2) Universal House of Justice; (3) The International Teaching Centre; and (4) Centre for the Study of Texts. Each of the newer buildings has been finished in white stone and designed with columns and porticos that reflect the Greek form (see Figures 2 and 3). These buildings, although forming the core of the international Bahá’ı́ headquarters, represent much more than an administrative centre. As the Universal House of Justice has 40 Journal of Heritage Tourism Figure 3 Map of World Centre Area Source: Modified version of Haifa Tourism board map written, ‘[the complex] will stand as the visible seat of mighty institutions whose purpose is no other than the spiritualization of humanity and the preservation of justice and unity throughout the world’ (Bahai.org, 2005). As of January 2004 there have been more than two million visitors to the terraces, which were opened in June 2001 (Bahá’ı́ International Community, 2002; Hayoun, 2004). Haifa, Israel’s third largest city is situated on a wide natural bay on the northern coast of Israel. It lies between Mount Carmel and the Mediterranean Sea. It is home to 250,000 inhabitants, comprising five different religions, living side Tourism, Heritage and Pilgrimage 41 by side. Haifa is usually regarded as a ‘secular’ city, one fact that could explain the harmony between members of the Bahá’ı́ faith and the local population. Based on a review of local newspapers from the 1990s (the decade when the gardens were built), no religious or political incidents or other prominent citizen complaints emerged involving the local population and its interaction with the Bahá’ı́ believers or organisation. Indeed, the practice and policy of the Bahá’ı́ are to defer to local governments and avoid participating in politics. Beyond Israeli politics, Bahá’ı́ policies on conversion are especially sensitive to the local context as they do not seek converts. Although, the Bahá’ı́ do have so-called ‘pioneers’ in other countries. Indeed, the ‘no pioneers’ policy is consistent with the faith’s decision not to establish a permanent community in Israel. Instead, the Bahá’ı́ World Centre is staffed and maintained primarily by a few local Bahá’ı́ residents and approximately 800 volunteers from around the world – as indicated earlier. In addition to avoid questions of politics and religion, the success of the Bahá’ı́ in Haifa is also related to the economics of the World Centre and its overall contribution to the city’s economy. Overall, the construction projects plowed $250 million into Haifa’s economy. Beyond the economics of construction, Haifa benefits from a steady stream of pilgrims from around the world who come to the city. Likewise, the gardens have proven to be an attraction of interest for tourists of all faiths. The site has been a major asset to the municipality of Haifa. Indeed, ‘the gardens’, as residents colloquially refer to them, are a matter of pride for most local residents and a symbol of the city. In an attempt to attract new visitors, images of the gardens are prominently displayed on all the Haifa Tourist Board’s promotional materials, including posters, maps and pamphlets. In the case of posters for sale at the tourism information office, depictions of the gardens are the only city images available. The cover materials of all of the Tourist Board’s materials include the gardens. However depicted, the gardens are presented as a magnificent structure readily available to view, visit and tour. The Bahá’ı́ Gardens and the German Colony form a stunning two kilometre-stretch, now called the Millennium Boulevard (Haifa Tourist Board, 2004). Methods The study employs a mixed methodological approach that includes participant observation, archival documents and short-informal and unstructured interviews with Bahá’ı́ volunteers, tourists and guides, as well as empirical observations concerning the material landscape and the observed practices of pilgrims and tourists. As participant observers, the authors have – at different and numerous times since 2001 – participated in the tours as tourists and researchers, visited the viewing areas, and experienced the gardens surrounding the Shrine of the Báb. Archival materials have been obtained from a variety of resources including the Bahá’ı́, the municipality of Haifa, printed news outlets, the Internet, and other Bahá’ı́ resources. With respect to Internet resources, the availability of pilgrim diaries has enabled access to key data not readily available to non-Bahá’ı́. Additionally, the authors report their empirical observations concerning the materiality of the structure – as 42 Journal of Heritage Tourism well as data obtained from discussions or e-mail communications with Bahá’ı́ volunteers, tour guides, tourists, pilgrims and scholars. Findings: A Shared Space As might be expected, access to the Bahá’ı́ Gardens is limited, although, limiting access to Holy Sites in Israel is not unusual for a variety of reasons – most notably security. However, the Bahá’ı́ Gardens are readily distinguished from the public gardens and parks of the world’s great cities (including cities in Israel) by their restricted access. Public viewing areas are available at the top and bottom terrace and access is limited to a single terrace. These viewing areas are accessible 9 am –5 pm. Additionally, the gardens on level 10 – surrounding the Shrine of the Báb – are open 9 am – 12 pm daily. While the availability of three public viewing sites appear to make the gardens highly accessible, the entry to each of the locations – while physically near one another – requires a 5 –7 minute transit given Mount Carmel’s topography and road network. As many tourists and residents travel by public transportation, the travel time exceeds 15 minutes. For this reason, tourists tend to access the gardens from a single location – usually the top or the bottom. Indeed, tour buses use the top viewing location as it provides a perspective on the entire city of Haifa, Haifa bay and the northern part of Israel. Additionally, access to the lower terrace entrance is limited by available parking. The general length of stay of tour buses is 5 –10 minutes. To access the public viewing areas, the visitors must pass through a large iron gate and are subject to basic security measures (i.e. a handheld magnetometer and search of bags). In addition to security personnel, two or three Bahá’ı́ volunteers staff the locations. The public observation area is a single terrace in the case of the bottom location at David Ben Gurion Avenue. At the top, visitor access is more limited. The top viewing area is located off Yefe Nof Street. Like the bottom viewing area, visitors pass through security and the entry is staffed by Bahá’ı́. Yet, the view and experience of the tour bus visitor is more constrained by time. For this reason, visitors on the tour bus most often view the terraces from the sidewalk of Yefe Nof Street atop Mt Carmel and do not proceed through the security checks or enter the gardens. The image of the gardens is neither fully sacred nor secular. As a result the gardens are situated in an ambiguous place (or third space) where the gardens are collectively ‘owned’ by the faithful, the visitor and the municipality. In the future, the ambiguity associated with ownership of and access to the gardens will expand as it has been nominated by the municipality to be a UNESCO world heritage site. In all of these cases, the image of the gardens and World Centre varies greatly. Yet, it is clear that the Mt Carmel complex is increasingly conceptualised as a ‘common’ asset at multiple scales and is being transformed into a tourist space with religious character. The challenge facing the gardens, the locality and perhaps UNESCO, is to create a shared space and associated practices that allow travellers positions along Smith’s (1992) continuum or travelling in a variety of Cohen’s (1992) modes to co-exist. As the following discussion of the tour practices of the Bahá’ı́ will demonstrate, the ‘spaces’ and ‘places’ available to the pilgrim and Tourism, Heritage and Pilgrimage 43 the secular tourist are decidedly different. Currently, travellers from multiple experiential modes are able to experience the site through the strategic deployment of two separate spatial practices that serve to secularise the garden for tourists, the city, the state of Israel and now the world, as well as preserve the World Centre’s religious importance. The Secular Tourist The experience of the secular tourist is a highly structured one. Indeed, the process of accessing the formal gardens for a tour requires visitors to schedule a tour by phone for a later date. In many cases, the availability is limited as the site is a popular destination. The reservation process requires the visitor to provide the full names of group members. Tours are normally available in several languages, including English, Hebrew, Russian and Arabic. In terms of the tour itself, visitors schedule a tour of either the upper or lower terraces (not both) and are unable to view both sets of terraces on the same day. The tours are ‘A’ to ‘B’ tours and require visitors to arrange their own transportation to the tour point of origin located above the end point. Garden tours include limited access to the 10th terrace gardens surrounding the Shrine of the Báb but do not include shrine access. Likewise, access to the surrounding World Centre Complex, including the monument garden and administrative buildings, is not permitted. The tour begins with a required security check at a location on the periphery of the garden at either Yefe Nof or Hatzionut Avenues for the upper or lower tour, respectively. Check-in is required prior to the scheduled tour – and identification may be required. The visitors are directed to a staging area. At the scheduled time, the lead tour guide is introduced and the rules and regulations are announced. At the same time, the tour guide emphasises that the location is a religious place and that appropriate behavior and dress are required. Likewise, more specific rules concerning the gardens are discussed. Additionally, the guide’s introductory comments addressing the non-religious nature of the garden monuments and ornaments are an important component of the tour’s secularised narrative. Despite the statements of guides, the official doctrine of the Bahá’ı́ as published by the Universal House of Justice indicates ‘The beauty and magnificence of the Gardens and Terraces . . . are symbolic’ (Bahá’ı́ International Community, 2002). Likewise, even the casual observer is able to readily recognise that many features – such as the Bahá’ı́ star at the bottom terrace – are explicitly linked to the faith system and its signs. In addition to the secularisation of the gardens and its ornaments, the tour guides also reinforce the secularisation of site through their use of language. Two guides are responsible for the entire experience. However, only the tour leader at the front of the tour group speaks. The rear ‘guide’ moves the group and observes their activities. In the case of one tour in July 2004, the guide stated, ‘We [the tour guides] are not Bahá’ı́, I am a Jew and she is a Muslim’. The use of language further distances the ‘secular’ tour and the tour guides from the religion and the symbolism of the gardens. Before entering the formal gardens, the tour begins with a walk down a parallel path to an area approximately one terrace below the 18th terrace. 44 Journal of Heritage Tourism At the viewing area, the guide provides a brief narrative on the Bahá’ı́, their presence in Israel, the importance of Mount Carmel, and their basic worldview including the significance of the number 19. The tour then proceeds through the descent. The tour briefly stops mid-tour and the tour guide details the maintenance requirements of the terraced gardens in terms of labour and water. Overall, the tour narrative is one of aesthetics and engineering with only limited religiosity. While a polished golden plaque at the entrance explicitly declare the gardens are a ‘Holy Site’, the tour itself avoids this language and emphasises the materiality of garden landscape – not symbolics. This ‘avoidance’ of the site’s sacred nature is an effective technique – but often leaves the tourists participating in the upper or lower terrace tour asking the tour guide very pointed questions about the faith. When visitors raise questions, the guide or guards politely refer tourists to the leaflets and pamphlets for more information. In the case of ‘tour bus’ visitors and others who view the gardens from the observation areas, these questions are seldom an issue as the visit focuses exclusively on the aesthetics of the gardens and the upper viewing area’s scenic view of Haifa Bay. In either the case of the viewer or the tour participant, the emphasis is on the structure – not its spiritual or religious meaning per se. The Religious Tourist Unlike traditional vacationers, Bahá’ı́ pilgrimage is both an obligation and privilege of the faithful. Like Islam, Bahá’ı́ are obligated to go on pilgrimage if the financial means exist. Like other monotheistic religions, pilgrimage plays an important role in community building and is a very personal experience. In the case of the Bahá’ı́ faith, the community-building function of pilgrimage and its emphasis on the global community is especially important. In the diaries of pilgrims, themes of diversity and global community underscore the experience as pilgrims note the many nationalities of pilgrims they encounter in Haifa (Healy, 2002; Holt-Fortin, 1998; Manville, 1996). In many respects, pilgrimage unites the faith, the disparate peoples and shared culture of the Bahá’ı́. While many pilgrim practices have emerged over time, such as circumambulation, Viswanathan (1996) notes that there is no ritual associated with Bahá’ı́ pilgrimages. The position that no ritual exists per se is generally supported by MacEoin (1994). Despite rather extensive web-literature, Bahá’ı́ pilgrimage and knowledge of pilgrim practices is limited. Pilgrimage field notes and diaries are often used as primary sources and have come to be a research staple in the pilgrimage studies community. Indeed, these first hand accounts enable researchers to understand the nexus between practice and spirituality in place. In terms of formal academic research, the paucity of literature is extreme considering the faith’s growing presence around the globe (Buck, 1996; MacEoin, 1994). What is known of Bahá’ı́ pilgrim practices comes primarily from the published diaries (mostly web-published) of pilgrims. But, more importantly, the limited knowledge of Bahá’ı́ practices is a direct result of the separation of tourism and pilgrimage. Indeed, the separation of pilgrim and tourism practice in the sacred space of the gardens and broader World Centre severely limits Tourism, Heritage and Pilgrimage 45 outsider access. This strategic separation of pilgrim activities from tourism (or even religious travel) serves as an impediment to research on Bahá’ı́ pilgrimage and distinguishes it from other major and minor pilgrimage sites in Israel where pilgrim and tourist practices share both time and space. What is known of the Bahá’ı́ pilgrim’s experience is that it is broader in scale, scope and performance. The pilgrim experience is differentiated from tourism, first and foremost, in spatial terms by the activity space of the Bahá’ı́. That is, Bahá’ı́ have access to the entire complex, including the administrative centre, shrine and monument gardens. Additionally, the pilgrim experience includes a variety of formal pilgrimage events, including registration at the Bahá’ı́ Pilgrim House (Manville, 1996). To that end, pilgrimage is normally a formal nine-day experience, however, shorter ‘packages’ can be arranged. The event is an officially sanctioned and organised event and is scripted by the World Centre staff. Pilgrimage is based on the principles and activities outlined in the Tablet of Pilgrimage and include recitation of the Tablet of Visitation, as well as individual prayer and meditation. The Tablet of Pilgrimage includes descriptions of appropriate prayer and activities associated with the House of the Báb and House of the Bahá’u’lláh (Fernando, 2004; Healy, 2002; Holt-Fortin, 1998). Beyond prayers, pilgrims may also ritually circle the shrines, similar to practices of Moslems during the Hajj (Viswanathan, 1996). In addition to formal activities the pilgrim experience includes a range of formal and informal pilgrim community activities (Healy, 2002; Holt-Fortin, 1998). For this reason, the gardens are only one facet of the pilgrimage experience and only one facet of the World Centre complex. However, it is the specific activities associated with those gardens (including Shrine of the Báb) where the differences between tourist and pilgrim experiences are most pronounced. In the gardens, the pilgrim’s movement, and purpose also serve to differentiate the pilgrim from the tourist. On the faith’s holy days and during other pilgrimage events, the internal gates between the levels and terraces are open and members of the Bahá’ı́ pilgrim community are able to ascend and descend all 19 of the terraces with a focus on the 10th terrace and the prayer and meditation activities within the Shrine of the Báb. Healy (2002) demonstrates these key differences as he states ‘We [pilgrims] walk up the Terraces to the Shrine, pausing at each Terrace to admire the beauty, the variety of colors and plants, to look up, to look down’. Yet, the pilgrim experience is also somewhat similar to that of the tourist in terms of the ‘holiday’ experience and an emphasis on beauty and engineering of the site. In fact, most pilgrim diaries, including Manville, Holt-Fortin, and Healy, reference ‘free days’ or ‘open days’ where more classic tourist activities occur. During these open days, though, many pilgrims visit tangential sites – often with World Centre guides and other pilgrims – associated with the Bahá’ı́ history or the faith’s connectedness to Mt. Carmel. In 1998, Manville’s free day was spent in Akko – the site of the Bahá’u’lláh’s imprisonment – and his trip made explicit connections between the pilgrim and tourist with multiple statements such as ‘. . . much of the old town must be similar to how it was when Bahá’u’llh was here.’ Like Manville, Holt-Fortin spent her free day in Akko and included a visit to Shrine of Bahá’u’lláh for prayer. 46 Journal of Heritage Tourism On 8 February, 2002, Healy’s free day was spent in the gardens of Amatu’l-Bahá Ruhiyyih Khanúm, the greater terraced gardens and Haifa’s nearby Elijah’s Cave. Pilgrimage (even the ‘free days’) assumes a special significance for the Bahá’ı́. In the end, the entire event is a mystical process that combines individual and communal experiences. Pilgrimage evokes in the individual a spiritual response and an opportunity for the people to reinvigorate their spirit and dedicate themselves to God. For this reason, a great deal of time is dedicated to prayer, meditation and acts of communal spirituality at the Pilgrim House, Archives and Universal House of Justice. For this reason, Bahá’ı́ are what Cohen (1979) has called ‘existential tourists’; people whose tourist experiences are characterised by the existential mode. They see their visit as a once-in-a-lifetime experience. The experience of their visits will seldom have recreational, diversionary elements, though they will feel that mentally and spiritually the trip had restorative effects. They will not add elements of tourism that are directly related to secular Israel and to Judaism, as other types of tourists would do. In sum, the pilgrim’s activity space and performances are readily differentiated from those of the tourist. Beyond the issue of pilgrimage as obligation, the pilgrim’s experience is a spiritual – even ritualistic – one based in large part on Bahá’ı́ writings. It is evident that the experience is – in socio-spatial terms – a highly scripted series of performances that occur throughout and across the entire World Centre space – well beyond the activity space of tourists. Unlike tourists, pilgrims ascend and descend the terraces and engage in spiritual activities. At terrace 10, pilgrims regularly engage in ritualised circumambulation of the shrine. Who is a Pilgrim? Who is a Tourist? There is a general disconnect in the difference between pilgrimage and tourism from the perspectives of religions, the pilgrims themselves, the tourism industry and researchers (Olsen & Timothy, 2006). The issue of pilgrim versus tourist must be examined on two levels: first, from the perspective of the religious organisations and the travellers themselves, pilgrims are generally not considered tourists, or they are seen as being different from tourists. This view suggests that pilgrims are not tourists because they travel for spiritual reasons, while tourists travel (or visit a site) for more secular reasons like curiosity or pleasure. Second, and from the viewpoint of the industry, pilgrims are tourists (Olsen & Timothy, 2006). A tourist is not defined by his or her motivation for travel, and herein is the problem. Just as people wanting to relax on a beach, trek through the rainforest, visit a museum or ancient ruin, or attend a sporting event are tourists if they are away from their home regions, pilgrims are also tourists motivated by more spiritual needs and expectations. So, a person on the beach is a beach or SSS (sun, sea, sand) tourist. A person trekking in the rainforest may be an ecotourist. Someone visiting a museum or ancient site is typically considered a heritage tourist. And, a person attending a major sporting event is a sport tourist. We use these categories for research purposes to understand experiences, motivations, impacts, etc. By the same token, a Tourism, Heritage and Pilgrimage 47 person visiting a place for spiritual enlightenment, answers to prayers, out of a religious duty, or as a requirement for salvation, is a religious tourist. This is so by virtue of their very travelling away from home to a different destination, not by their motivation for travelling. Yet, there is no doubt that the experience – emotionally, spiritually and, even, physically – of the pilgrim and non-spiritually motivated tourists differs greatly. As the case of the Bahá’ı́ Gardens in Haifa demonstrates, these differing motives are defined by the activity space of each group and embodied in their movement, the separation of the tourist and pilgrim experience at the Bahá’ı́ Gardens is unique, as it has been designed also to avoid potential conflict with local residents and enables the municipality to emphasise the secular and aesthetic benefits of the garden. The result of this place-based strategy at conflict avoidance or mitigation has been the creation of a layered collection spatial practices that preserve the sacred nature of the Bahá’ı́ complex and enables the community to yield a variety of secular benefits while preserving its sacred nature. Based on this research, a basic typology of garden visitors can be established. The religious visitors are in the existential mode. In this mode, they are fully committed to an elective spiritual centre (Cohen, 1979: 190). They are Bahá’ı́ who see their travel as a pilgrimage and as a once-in-a-lifetime experience. The experiences of their visits are not dominated by recreational or diversionary elements. However, the pilgrims will derive the restorative effects of their trip’s inherent spirituality. The secular tourists in this research correspond predominantly to Cohen’s (1979) recreational mode of tourism. Their trip is a form of entertainment such as the cinema, theatre or television. This kind of tourist, usually the domestic Israeli visitor, enjoys his/her trip because it restores physical and mental powers and endows visitors with a general sense of well being. In addition to the recreational mode, a number of visitors may be classified as experiential in that the gardens and the Bahá’ı́ World Centre may provide an authentic ‘other’ experience distinct from everyday life and their normal social context. Indeed, the gardens themselves, their linkage to an emerging (perhaps unfamiliar) faith system, and the aesthetics of the tour locates the experience well beyond the everyday life of many visitors. Finally, the structure of the ‘non-pilgrim’ visit (i.e. tour reservations, strict rules, etc.) limits the ability of visitors to participate in diversionary or experimental modes of tourism. As a result, few, if any, tourists are likely to be classified as ‘diversionary’ or ‘experimental’. On the question of the site’s status as a secular or sacred site and visitors, Smith’s (1992) continuum is useful for understanding the unique practices that have developed in Haifa. At one end of the spectrum, near the sacred and pilgrimage extreme, are ‘pure’ pilgrims concerned only with holiness and worship; at the other extreme are ‘pure’ tourists, interested mainly in the modern tourist aspects of their visit. Yet few, if any, tourists or pilgrims are situated at either extreme. Conclusions In the case of the Bahá’ı́ Gardens and World Centre, the sacred and secular practices of the pilgrim and tourist are arguably more distinct than reported 48 Journal of Heritage Tourism in the literature at established Christian, Jewish, Hindu, Buddhist or Islamic sites. Specifically, the contemporary nature of the garden makes the case of the Bahá’ı́ Gardens and their contemporary cultural and economic context both more distinct – but also somewhat ambiguous as the perceived boundaries are unclear, particularly to tourists given the limited historical context and tradition of the Bahá’ı́. Haifa’s Bahá’ı́ Gardens are an interesting example of the connection between pilgrimage and tourism. In contrast to other religion-based projects and initiatives, the Bahá’ı́ have successfully navigated the contentious politics of religion through the strategic social construction of the Gardens as a pseudosecular site. 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