Giving Instructions Adhere to Purposes: Execution of procedures Legal protection for manufacturers Use chronological, numbered steps Include operator, desired outcome, precautions, and analysis of outcome Utilize precise title Novice Intermediate Technical 1 Introductory Material Preliminary material Name intended operator and equipment Delineate expected skills of operator State objective Define key terms Notes, Precautions, Warnings, Dangers Place prominently Use boxes, icons, etc. 2 Introductory Material con’t Specify necessary conditions and background information Provide conceptual information here Do not mix concepts in with instructional steps 3 Precautions Sample Notes, Cautions, Warnings, Danger Alerts 4 Tools and Supplies Tools, materials, apparatus Provide a list Include the obvious i.e. old newspapers, running water Consider including a visual with labeled parts 5 Giving Instructions cont. Sequence steps chronologically Use precise, active-voice verbs Express component steps in parallel, grammatical form Use visuals, drawings, photographs throughout 6 The Steps Each step must be a command NOT “A washer must be placed…” But “Place a washer…” Thus, begin each step with a verb Use numbers for steps, bullets for options 7 Graphics Can be essential to instructions Label and locate close to step Use only quality graphics Consider the graphics of document design 8 9
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