FAQ–HYPPTVRIO2016OLYMPICGAMESFREEVIEWING
1) WhatisHyppTVRio2016OlympicGamesFreeViewing?
• TheRio2016OlympicGameswilltakeplacefrom5thto21stAugust2016andmorethan
10,500athletesfrom206NationalOlympicsCommittees(NOCs)willtakepartinthis
sportingevent.
• HyppTVwillbeoneofbroadcastersthatwillprovidefullprogrammesincludinglive
coverageviaHyppTVChannelsandHyppSportsHD
• HyppTVwillopenupseven(7)dedicatedliveTVchannelsandone(1)interactivechannelfor
FREEfrom21stJuly–2ndSeptember2016
2) Whoareentitledtothisfreeviewing?
AllHyppTVsubscribersforbothUniFiandStreamyx(residential)andcommercialsubscribers(SMEs)
areentitledtothisfreeviewing.ThefreeviewingisalsoavailableonHyppTVEverywhereapp.
3) CanIwatchHyppsportHD–Rio2016channelsforfreeeventhoughI’mnotaTMsubscriberandI’m
onmobilenetworkservices?
Yes,youcanwatchitforFREEevenwhileon-the-movebydownloadingHyppTVEverywhereapp
fromAppleAppStoreorGooglePlaystoreonyourdevicesandloginusingyourFacebookID.
4) Whenisthefreeviewing?
Thefreeviewingstartsfrom21stJuly–2ndSeptember2016.
5) WhatistheHyppTVchannelsthatcustomercanenjoyfromthisfreeviewing?
Customerscanenjoy7dedicatedliveTVchannelsand1interactivechannelfortheRio2016
OlympicGames.ThesechannelsarealsoavailableonHyppTVEverywhere.
Listofthe7HyppTVchannelsareasfollows:-
1. HyppSportsHD–Rio20161Ch.720
2. HyppSportsHD–Rio20162Ch.721
3. HyppSportsHD–Rio20163Ch.722
4. HyppSportsHD–Rio20164Ch.723
5. HyppSportsHD–Rio20165Ch.724
6. HyppSportsHD–Rio20166Ch.725
7. HyppSportsHD–Rio20167Ch.726
Customerscanalsoenjoytheinteractivechannel(availablestarting25thJuly2016)towatchthe
playbackoftheRio2016OlympicGames–pressibuttononyourHyppTVremotetowatch.
6) HowdoIsignupforthisfreeviewing?
Youdonotneedtosignupforthisfreeviewing.TMwillidentifyallUniFi&Streamyxcustomersand
automaticallyactivateyourchannels.
7) Howisthefreeviewingcommunicatedtocustomers?
Wehavecommunicatedonthisfreeviewingtoourcustomersvia:-
1) OnAirPromo(OAP)broadcastedonallHyppTVchannelsstartingMay-September2016.
2) SocialMedia:
-Facebook–HyppWorldandTeamMalaysia
-Twitter-HyppWorldandTeamMalaysia
-Instagram-HyppWorldandTeamMalaysia
-TMWebsite(www.tm.com.my/Rio2016)
8) IfI’mapaidcustomerforpremiumchannels,doIgetbillingadjustmentduringthefreeviewing?
No,youwillnotgetanybillingadjustmentonyourpremiumchannelssubscription.Normalcharges
foryoursubscriptionapply.
9) Anyothertermsandconditions?
TMreservestherightstoremove,replace,reduceoraddthenumberofHyppTVPremiumchannels
duringthisfreeviewingperiod.