Your plan at your fingertips
Manage your plan, cut costs and feel confident when you get care with your
myHealthPartners online account and the myHP mobile app
What does
my plan
cover?
What are my
balances?
Confused about managing your health plan?
Your plan made easy
We’re here to help.
Use your myHealthPartners online account to manage your plan,
cut costs and feel confident when you get care.
Get a myHealthPartners account
Don’t have an account yet? No problem.
You can create a myHealthPartners account in a few easy steps
1. Go to
healthpartners.com
2. Click on Sign up
Get a myHealthPartners account
Create a myHealthPartners account in a few easy
steps
3. Choose the option that
best describes you:
• I have HealthPartners insurance
• I get care at HealthPartners clinics
• I have HealthPartners insurance
and get care at HealthPartners clinic
Get a myHealthPartners account
Create a myHealthPartners account in a few easy
steps
4. Grab your Member ID
card and enter your eightdigit Member ID number.
If you don’t know it, call
HealthPartners Member Services
at 800-883-2177
5. Enter your birth date.
6. Choose to verify your
identify:
•By mail in about a week
•Online in five to seven minutes
Use your myHealthPartners account
I’m all signed up. Now what?
Here’s how to log on to your account
1. Go to
healthpartners.com
2. Enter your user name and
password, then click Log on
Use your myHealthPartners account
Let’s take a tour
Your account has 5 tabs:
•Home
•Find care
•Pharmacy
•My plan
•Well-being
Use your myHealthPartners account
Your Home tab
My activity timeline
•See your care history
•See claims and costs
•Get preventive care
reminders
Use your myHealthPartners account
Your Home tab
Quickly find the care you
need
•Search by location
•Search by a doctor’s name
or their specialty
•Search by procedure, like
knee replacement
Use your myHealthPartners account
Your Home tab.
My costs and accounts
•Learn how your accounts
work
•See all your plan balances
at a glance
•See where you’re at with
your deductible and out-ofpocket maximum
•See what’s left in your
HSA, FSA or HRA
Use your myHealthPartners account
Your Find care tab
Search for care
Use this tab to search your
entire network for a clinic or
doctor
Lots of search options:
•Doctor name
•Clinic location
•Search by specialty,
condition or procedure
Compare costs
Use this handy tool to
compare doctors and
procedures by price and
quality
Use your myHealthPartners account
Your Pharmacy tab
Manage your pharmacy
needs
•Refill a prescription
•See your pharmacy claims
and benefits
•Find a pharmacy near you
Manage pharmacy costs
•See if your prescriptions are
covered
•Compare costs with the
drug cost calculator
Get support
•Get a consultation with a
pharmacy with an RxCheckup
•Email your pharmacist
Use your myHealthPartners account
Your My plan tab
Your plan details
•Print your Member ID card
SAMPLE
•See your claims and
explanation of benefits
(EOBs)
•Check out details on your
benefits and coverage
•See the discounts you’re
eligible for
•Find the forms you need
•Get tips for cutting costs
Chat with us
•Have questions? Chat online
with our Member Services
team.
Use your myHealthPartners account
Your My plan tab
My spending report*
•Click on the spending report link to
view totals by member, claim or
account type
ABC Member
ABC Member
ABC Member
Available for members with a HSA, HRA or FSA plan.
Use your myHealthPartners account
Your My plan tab
My costs and accounts*
•See all your plan balances
at a glance
•See where you’re at with
your deductible and out-ofpocket maximum
•See what’s left in your HSA,
FSA or HRA
How do my accounts
work?*
•Learn how your accounts
work
•See real-time information
Available for members with a HSA, HRA or FSA plan.
Use your myHealthPartners account
Your My plan tab: How my accounts work section
Get answers to
commonly asked
questions*
•Get tips on how your
accounts work
•Learn how to submit a
claim for your FSA, HSA or
HRA
Real time information*
•See what’s left in your
accounts
•Learn how many days you
have left to submit a claim
Available for members with a HSA, HRA or FSA plan.
Use your myHealthPartners account
Your My plan tab: How my accounts work section
ABC Member
Recent payments and
account information*
•You have access to your
unique plan information
•See recent payments
ABC Member
ABC Member
Inactive accounts*
•Check out inactive accounts
from previous years or
employers
Available for members with a HSA, HRA or FSA plan.
Use your myHealthPartners account
Your My plan tab: How my accounts work section
Easily track back claims
to payments*
•Claims
•Payments
Available for members with a HSA, HRA or FSA plan.
Use your myHealthPartners account
Your Well-being tab: your path to healthy
Log on to your health and
well-being program*
See what discounts you’re
eligible for
Get preventive care reminders
Find support through your
Employee Assistance
Program*
Get tips for healthy eating,
exercise and going tobacco
free
*Varies by employer group
myHP mobile
app
Your plan at your fingertips
View and fax
your ID card
Get preventive
care reminders
Find care
near you
*Coming soon for
Android app.
Check your plan
balances
(deductible, out-of-pocket,
HSA and more)
Download the myHP app in
the Google Play or iTunes
store
Your plan at your fingertips
Make
appointments at
HealthPartners
clinics
*Coming soon for Android app.
Get test results
Check your
immunization
records
Pharmacy
Refill your prescriptions
Contact us
Phone numbers for Member
Services, 24/7 CareLineSM
service, and your nearest clinic
Download the myHP app in
the Google Play or iTunes
store
Download the myHP app in
the Google Play or iTunes
store
Your myHealthPartners account
Use the same log on information
With your myHealthPartners online account and your myHP mobile app
Your questions answered
If you have questions about:
How
your plan
works
Your
coverage
and
benefits
Your
claims
and EOBs
Finding
covered
care
Call Member Services
800-883-2177 or the number on the
back of your Member ID card or chat
with us online
Your questions answered
If you have questions about:
If you
should see
a doctor
Home
treatment
options
Medicines
you’re
taking
Finding
covered
care
Call the CareLineSM Service
800-551-0859
24/7 trusted nurse advice
Your questions answered
If you have questions about:
Your
health care
and
benefits
How to
choose a
treatment
option
Call HealthPartners
Nurse NavigatorSM program
800-883-2177
Monday - Friday, 8 a.m. – 5 p.m.
Your questions answered
If you have questions about:
Your
pregnancy
Contractions
you’re
having
Your new
baby
Call BabyLine phone service
800-845-9297
24/7 trusted advice