Early Help
Directory of Services
December 2016
1
Contents
Early Help and CAF Team ............................................................................... 4
Family Intervention Service .............................................................................. 5
Children’s Centres ........................................................................................... 5
Youth Service .................................................................................................. 7
Wirral Youth Hubs and Centres ....................................................................... 7
Wirral Youth Outreach Teams ......................................................................... 8
Youth Support Service – Health Services in Schools....................................... 9
Youth Support Service – Creative Youth Development ................................... 9
Response ....................................................................................................... 10
Wirral Anti-Social Behaviour Team ................................................................ 11
Family Safety Unit .......................................................................................... 11
Restorative Practice ....................................................................................... 12
MEAS (Minority Ethnic Achievement Service) ............................................... 13
Wirral Lifelong and Family Learning Service .................................................. 13
Barnardo’s Action with Young Carers ............................................................ 14
HOME-START WIRRAL ................................................................................ 15
WEB Merseyside ........................................................................................... 16
RASA ............................................................................................................. 17
Tomorrows Women Wirral ............................................................................. 18
Wirral SEND Partnership ............................................................................... 18
Career Connect.............................................................................................. 19
Family Nurse Partnership (FNP) .................................................................... 19
Ferries Family Groups ................................................................................... 19
Wirral Ways to Recovery ............................................................................... 20
Bee ................................................................................................................ 20
Safe Families for Children .............................................................................. 21
Wirral Change ................................................................................................ 21
Merseyside LGBT Foundation ....................................................................... 22
Wirral Domestic Violence Helpline (24 hours) ................................................ 22
Childline ......................................................................................................... 22
Independent Domestic Abuse Services (IDAS) ............................................. 22
Involve (Northwest) ........................................................................................ 22
Listening Ear .................................................................................................. 23
NSPCC .......................................................................................................... 23
Prevent .......................................................................................................... 23
Teen Wirral .................................................................................................... 24
WEB Boy’s Group Service 9 – 13 year old boys ............. Error! Bookmark not
defined.
Galop ............................................................................................................. 24
Men’s Advice Line .......................................................................................... 24
Paladin-National Stalking Advocacy Service ................................................. 24
Male Perpetrators: The Respect Helpline ...................................................... 24
CAP Money Course ....................................................................................... 24
Care Connect Wirral ...................................................................................... 25
Change, Grow, Live (CGL) ............................................................................ 25
2
Citizens Advice Wirral .................................................................................... 25
Community Action Wirral ............................................................................... 26
Crosby Training.............................................................................................. 26
Energy Project Plus ....................................................................................... 26
Ferries Family Groups ..................................... Error! Bookmark not defined.
Foundations Years Trust ................................................................................ 27
Gingerbread ................................................................................................... 27
Job Centre Plus ............................................................................................. 27
Magenta Living............................................................................................... 27
Merseyside Fire and Rescue Service ............................................................ 28
Merseyside Police .......................................................................................... 28
North Birkenhead Development Trust ............................................................ 29
Scope............................................................................................................. 29
Third Sector Thinking ..................................................................................... 29
Tomorrow’s Women Wirral ............................................................................ 29
Travel Solutions ............................................................................................. 30
Wirral Chamber of Commerce ....................................................................... 30
ROC Restore ................................................................................................. 30
Stick ‘N’ Step ................................................................................................. 31
Wirral Clinical Commissioning Group............................................................. 31
Wirral Borough Council .................................................................................. 31
Wirral Credit Union......................................................................................... 31
Wirral Environmental Network ....................................................................... 32
Wirral Multicultural Organisation .................................................................... 32
Wirral University Teaching Hospital ............................................................... 32
Your Housing Group ...................................................................................... 32
Youth Fed ...................................................................................................... 33
Perinatal and Infant Mental Health ................................................................. 33
Wirral Mencap ................................................................................................ 34
Wirral Supported Lodging (WSL) ................................................................... 34
3
Early Help and CAF Team
Service Offered
Description
Accessing Early Help
Support
Accessing Early Help Support
• The MASH (Multi-Agency Safeguarding Hub) provides a single front door and
receives all referrals for safeguarding and concerns for children and young people.
• MASH makes informed decisions based upon the information provided by the
partner agencies within MASH to determine if referrals will be progressed to
Children’s Social Care for Specialist Support or Early Help and CAF Team for a
Team Around the Family (TAF) intervention to be managed and supported.
• Multi-agency TAF episodes are co-ordinated by the Early Help and CAF Team via
a Wirral Multi Agency Allocation Meeting which occurs weekly to provide support to
Lead Professionals and to ensure robust plans for TAF.
• The Multi-Agency Allocations Meeting also provides a forum for reviewing TAF
episodes that have become ‘stuck’ or have ‘drifted’ as identified by Lead
Professionals who have contacted the Early Help and CAF Team.
• The Early Help and CAF Team also support cases closing from Children’s Social
Care to TAF Step Down or cases escalating from TAF Step Up to ensure that there
is a seamless transition for the family.
Further Early Help
Support
Further Early Help Support
CAF Champions
Networking Events
Early Help Directory of
Services
Distance Travelled Tool
CAF Champions
The CAF Champion role has been developed with a view to increasing skills,
knowledge and experience of all CAF Champions to enable them to provide
appropriate support to practitioners within their own agency and other professionals
across the wider children’s workforce where appropriate and practical. All agencies
and organisations are encouraged to have a CAF Champion. For more information,
to ask who your CAF Champion is or if you would like to become a CAF Champion
contact the Early Help and CAF Team.
Networking Events
Networking events have been established throughout the year to promote a culture
of conversations related to themes of relevant areas of joint interest, providing all
professionals with the opportunity to meet and talk. The Networking events provide
a forum for all to profile their services and promote interagency working. For more
information about Networking events visit www.wirralsafeguarding.co.uk
Early Help Directory of Services
The Early Help and CAF Team facilitate a Service Provision document which acts
as a service directory. The document is updated annually over summer. It is each
agency’s responsibility to ensure their information is included, relevant and up to
date. To include information about your organisation please contact the Early Help
Team. To obtain a copy of the Early Help Directory of Services document visit
www.wirralsafeguarding.co.uk
Distance Travelled Tool
Listening to the voice of our children and families is of key importance and
opportunity to do this and evidence their views is provided through the TAF process
and use of the Distance Travelled Tool which has been developed to compliment
TAF plans and support professionals to ensure that the family’s views of the TAF
intervention and progress is obtained. Distance Travelled Tool can be obtained from
www.wirralsafeguarding.co.uk
4
Family Intervention Service
Service Offered
Criteria for eligibility
Family Intervention Service
The Family Intervention Service is Wirral’s Troubled Families programme.
Troubled Families is a Government led payments by results initiative based on the
successful IFIP model of intervention previously piloted within Wirral.
Family Intervention is accessible through a screening process where the family
has to meet two or more criteria across family members to constitute a Troubled
Family. The six criteria are :
 Worklessness
 Domestic Abuse
 Child in Need of Help
 Health
 Attendance
 Crime and Anti-Social Behavior
The criteria are matched against agreed data sources and confirmed before a
case is allocated as a Troubled Family.
If the case meets 4 or more criteria it will be looked at for allocation to a Family
Intervention Key Worker.
A Family Intervention Worker will complete a CAF and move the case into a TAF.
The Key worker will work Intensively with the family to address the areas
highlighted through the screening process and the CAF. This work can take up to
12 months to complete.
Children’s Centres
Service Offered
Parenting Programmes: Nurture Programmes




Criteria for eligibility
www.wirral.gov.uk/my-services/childrensservices/childrens-centres/children-centreactivities
understand and manage feelings and behaviour
improve relationships at home and in school
improve emotional health and wellbeing
develop self-confidence and self-esteem;
Universal, Level 2 & Level 3
Can be used for all age groups 0 - 19 years
Crèche usually provided
Domestic Abuse: Freedom Programme
 Emotional peer support group for victims experiencing
domestic violence
 FREEDOM – 12 week intensive programme aimed at
women in violent relationship
 FREEDOM FOR MEN – aimed at male perpetrators
Young Parents: FNP
 Blossom young parents support group delivered in
partnership with Homestart
Level 2 and Level 3 under fives
Level 2 and Level 3 under fives
5
Parenting Programme: Solihull
 Focus on building a positive relationship between parents
and children
 Co-delivered in Children's Centres with health visitors
Level 2 & Level 3 Under fives
Crèche usually provided
School Readiness
 Baby Peep
 Early communication groups, WELLComm screening
 Parent support Groups


Physical activity groups, baby massage, stop smoking in
pregnancy
Early learning support, groups for children and families
with additional needs
Universal, Level 2
 Childminder drop in
Twinkle Two’s
 Ready for school programme supportive of 2 year funded
children’s parents
HENRY Programme
 Nutritional information and practical tips on providing
healthy meals
Universal, Level 2 and Level 3
Universal, Level 2 and Level 3
Crèche usually provided
Outreach and Community Services
 Safe and Sound Home Safety Scheme (includes free
safety equipment for low income families)
 Themed Stay and Play groups (e.g. story time, physical
play), support groups for childminders
 Volunteering opportunities, adult education
 Parent Forums
Early Intervention Team
 SEND, Portage and Foundation Stage Consultants
 Advice and support to early years providers (nurseries
and pre-schools) and parents around children under 5
with additional needs.
Minority Ethnic Achievement Team
 Support to early years providers and schools with children
and parents for whom English is a 2nd language.
Targeted ESOL classes
Parents with children aged 0 - 8 years for whom
English is not their first language
All under fives (over fives consult School
Nursing
Early Years Health Programmes





Children under the age of 5 with additional
needs
Midwife Clinics, baby clinics
Ante-natal classes, breastfeeding groups
Support with infant feeding and weaning
Neonatal (FAB) Project support
Baby Massage
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Family Information Service & Childcare Team
 Advice on all aspects of finding childcare (including
childminders, nurseries, out of school clubs)
 Support to become a childcare provider. Information,
support & guidance to childcare providers
 On curriculum, parents and Ofsted issues.
Information and advice on training programmes.
 Support to parents and carers on funded childcare for
2, 3 & 4 year olds.
All
Youth Service
Service Offered
Locality
(specific or all)
Criteria for eligibility
Birkenhead
13 to 19 year olds
South Wirral
13 to 19 year olds
West Wirral
13 to 19 year olds
Wallasey
13 to 19 year olds
Birkenhead Youth Hub
Charing Cross Youth Club
Birkenhead Youth Outreach Team
South Wirral Youth Hub
Bebington Youth Club
South Wirral Youth Outreach Team
West Wirral Youth Hub
Fender Youth Club
West Wirral Youth Outreach Team
Wallasey Youth Hub
Moreton Youth Club
Wallasey Youth Outreach Team
Unit Name
Beechwood
Play
Scheme*
Leasowe
Adventure
Playground*
Gautby
Road Play
Scheme*
Wirral Play
Council
(WPC)
Location
Fifth Avenue,
Beechwood
CH43 9LB
Oxley Avenue,
Leasowe
CH46 1PF
Gautby Road
Birkenhead
CH41 7DS
Wirral Play
Council
1 Berner
Street
Birkenhead
CH41 4JY
Contact Information
Paddy Mulligan
[email protected]
0151 678 3939
Danny McGarry
[email protected]
0151 639 3060
Heather Stenhouse
[email protected]
0151 652 5645
c/o Beverley-Jane Peters
[email protected]
0151 650 0030
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Provision
Operating times
Open Access
Play Provision
Term-time
Tue/Wed/Thur/Fri
Sessions between 37.30
Sat 9.30-12.30 & 2-4.30
School holidays:
Mon/Tue/Wed/Thu/Fri
10 -12.30 & 2- 4.30 pm
Summer
Playschemes
and various
projects
School holidays:
Mon/Tue/Wed/Thu/Fri
10 -12, 1pm – 3pm
Wirral Youth Hubs and Centres
The Youth Support Service provides a Youth Hub in each of Wirral's four districts,
Birkenhead, Wallasey, South and West Wirral. A Hub is a Youth Club with modern facilities
and open 5 nights a week, including Fridays and Saturdays. The Hubs run in conjunction with
a number of other Youth Clubs across Wirral to offer a range of activities for young people
aged 13 to 19 years. Youth Hubs and Clubs provide young people with a safe environment to
socialise and undertake informal education; helping to engage in positive activities in their
leisure time.
Through their work in the Clubs and Hubs, youth workers engage with the harder to reach
and most vulnerable young people and divert them from risk taking activities, including antisocial behaviour, substance misuse, and unhealthy relationships through group and one-toone work. Work is undertaken to promote healthy lifestyles and help young people to develop
their social and practical life skills, including their confidence and self-esteem, as well as
increasing their resilience and raising their aspirations and achievements. New experiences
and opportunities are also provided for young people, including the achievement of
accreditations. The LADS project has been developed to deliver this core offer is aimed at
young men aged between 13-19 years old. Groups of young men take part in an 8 week
informal education programme aimed at developing young men’s awareness and an
understanding of the above issues to support them to build confidence, self-esteem and
strengthen resilience. Towards the end of the project there is a residential run from Oaklands
Outdoor Education Centre to consolidate what young people have learnt throughout the
course. There is also be a focus on building on skills, strategies and aspirations and the
young men work towards setting a personal action plan for the future.
Youth workers also offer young people a wide range of activities that promote learning and
achievement, as well as providing harm reduction advice and guidance education around
alcohol, drugs, relationships and sexual health, promoting citizenship, rights and
responsibilities and opportunities to engage in the local communities they live. Workers
signpost and refer young people to other services where a need is identified.
Wirral Youth Outreach Teams
There are four Youth Outreach Teams working across the borough with young people 13-19.
The teams operate during the evenings five nights a week, including Fridays and Saturdays.
The youth outreach workers divert young people from risk taking behaviour, including antisocial and criminal behaviour, substance misuse and underage sex.
Work is undertaken to promote healthy lifestyles and help young people to develop
confidence and self-esteem. The youth outreach workers signpost and refer young people to
other services where a need is identified. New experiences and opportunities are provided to
young people, including the achievement of accreditations.
Outreach teams will target areas where young people are present, offering the full range of
provision available as well as providing harm reduction advice and guidance, education
around alcohol, drugs, relationships and sexual health, promoting citizenship, rights and
responsibilities and opportunities to engage in the local communities they live.
Each outreach team uses a ‘Kontactabus’ (converted minibus) to provide a safe haven for
young people and to help deliver informal education. Each bus has a floodlight to light dark
and dimly lit areas for activities.
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Youth Support Service – Health Services in Schools
Service Offered
Criteria for eligibility
HSIS is a confidential drop in service for young people aged 13 -19
years delivered in partnership with the HSIS Youth Workers and
School Nursing service in 29 Wirral Secondary Schools.
Young people can receive information, guidance and support on all
‘core health’ related matters, including drugs and alcohol misuse,
relationships and sexual health, emotional health and well-being,
smoking cessation, and healthy eating improving confidence, selfesteem and resilience.
Dedicated drop in times for young people in schools delivered by
JNC qualified Youth workers who are also able to access and refer to
a other specialist services. This is achieved through a variety of
methods including: one to one support, health promotion events,
group work, targeted groups and Personal, Social, Health and
Economic Education (PSHEE) support within schools.
Request for support targeted/
specialist level
Michelle Langan,
HSIS Co-ordinator:
0151 666 - 4123
Email:
[email protected]
Youth Support Service – Creative Youth Development
Service Offered
Criteria for eligibility
Partnership projects including KIDSTIME – Family based work
delivered in partnership with NHS, providing support for children
and parents/carers affected by mental health.
The G.I.R.L.S. Project is a specialist project specifically designed
to support the most vulnerable and at risk young women aged 13 19 across Wirral.
The project offers intensive development group facilitated by Youth
workers via unique, informal and educational 12 week personal
development programme to reduce risk-taking behaviour, raise
resilience and aspirations.
Youth engagement and consultation through the peer education
model – including coordination of the Youth Voice Conference and
facilitation of the Youth Voice Group.
Issued – based touring Theatre delivered by Peer Educators
created by CYT’s Last Minute Theatre including ‘On One Condition’
designed to raise awareness of exploitation and grooming and ‘If
You Loved Me’ which explores abusive relationships. Projects
delivered in schools, community settings and for groups of
professionals
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Request for support targeted level
Caron Drucker,
Team Manager,
Creative Youth Development Team,
Pilgrim Street Arts Centre,
1 Pilgrim Street,
Birkenhead, 0151 647 3160
[email protected]
Response
Service Offered
Criteria for eligibility
The Callister Centre, 19 Argyle Street, Birkenhead CH41 1AD.
0151 666 4123, email [email protected]
Response Counselling service
Request for support targeted/ specialist level
Response Drug & Alcohol Service
Request for support targeted/ specialist level
Response Housing / Homelessness service
Request for support targeted/ specialist level
Response is an open access service to young people aged 13 to 19 years old. Direct referrals can be
made to Response with young person’s consent. Young people can also present during opening hours.
Response Counselling service
Qualified Counsellors working with vulnerable young people aged 13 to 19. Counsellors will complete an
assessment of young peoples’ needs and offer appropriate intervention; in general this will involve 6-8
counselling sessions with a Counsellor.
Response is working in partnership with Wirral CAMHS to enable access to the most appropriate mental
health and well-being service based on the young persons’ needs.
Response also offers an outreach counselling service in 3 settings of the South Wirral area
Response Drug & Alcohol Service
Specialist Support - working with vulnerable young people aged 13 to 18, offering 1-1 support for young
people with substance misuse issues and other complex needs. Young people are assessed and often
supported through a multi-agency intervention.
Targeted Support - one-to-one support offered to young people with alcohol and substance misuse issues
with protective factors in place; giving advice, guidance and support to the young person and their
parents/guardians.
A&E partnership – supporting young people who have presented at A&E with alcohol or drug related
concerns. Young People are offered either a brief intervention session or substantial intervention depending
on their assessed needs.
Response Housing / Homelessness service
Response operate a daily (9am-4pm) Housing Duty worker, who is available for young people, aged 16 &
17 years, who present to Response as homeless or at risk of homelessness. This is in line with Wirral's
Homelessness protocol. Response assessment is completed and usually contact is made with
parent/guardian to confirm homelessness and/or offer a preventative support package to enable the young
person to remain/return home.
Response works in partnership with social care if a young person becomes homeless following all
preventative services have been exhausted. Response Stop Gap service offers a personalised support
package through to their resettlement.
Response offers other packages of support to prevent youth homelessness including advice, guidance and
support to young parents in need of accommodation; ‘Building Bridges’ prevention project; and support to
vulnerable 18 year olds that are in need of support to move forward.
10
Wirral Anti-Social Behaviour Team
Wirral ASB Team resolve cases of anti-social
behaviour within the private sector/locational
issues.
0151 777 2018/0151 606 2020
[email protected]
www.wirral.gov.uk/communities-and-neighbourhoods/antisocial-behaviour/report-anti-social-behaviour
Family Safety Unit
Service Offered
Contact Details
I Wirral Family Safety Unit (FSU) is a team of qualified
Independent Domestic Violence Advocates (IDVAs). An
advocate is independent of police.
Wirral Family Safety Unit
Knutsford Road
Moreton
CH46 3567
•you will be listened to. You will be believed. If the IDVA is
unable to advise or support you, they will identify
someone who can
•they will assess your risk and together agree a plan to
provide you with support and safety to reduce the risk to
you and your children
•they understand how your children may have been
affected and can help you to provide them with the
support they need
•they can support you with ending an abusive or
dangerous relationship safely
•they can provide information about housing and how you
will manage financially
•your IDVA can assist with any civil action such as going
to court for a non-molestation order or injunction to keep
you and your family safe
f you need help to deal with domestic violence you can
contact the Family Safety Unit on 0151 604 3567, Monday
to Friday, 9am 5pm
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If you need help to deal with domestic violence
you can contact the Family Safety Unit on
0151 604 3567, Monday to Friday, 9am 5pm.
In an emergency always dial 999.
Other ways you can get help:
•National 24 Hour Domestic Abuse helpline call free on 0808 2000 247
•Wirral 24 hour HELPLINE 0151 643 9766
Restorative Practice
Service Offered
Criteria for eligibility
Education Social
Welfare Service
Restorative Practice: Mike Clarke Tel: 637 6176 [email protected]
Traded Service with schools to address school attendance concerns and improve
attendance. Also provides a statutory service in relation to. Contributing to
safeguarding children, tracking Children Missing from Education; supporting
children at risk of not receiving a suitable education; registering and monitoring
electively home educated children; supporting the children of traveller families;
issuing child employment and performance licences; issuing Warning Letters and
Fixed Penalty Notices; prosecution of parents under Section 444 Education Act
1996 when they have failed to ensure their child receives a suitable education;
and challenging and supporting schools in Ofsted categories.
Restorative Practice: Steve Collier Tel 637 6300 [email protected]
YISP (youth inclusion
support programme)
YISP works on a voluntary basis with young people aged 8 to 18 years who are
involved in or at risk of involvement in Anti-Social or Offending Behaviour.
Referrals for YISP can be made on the basis of addressing areas of concerns
such as: Behavioural problems at home or in the community. School concerns
regarding behaviour linked to attendance etc. Risk of exclusion or Not in
Education, Employment or Training (NEET): Concerns regarding substance
misuse, mental health, sexual health or teenage pregnancy risks. Behaviour
concerns regarding family relationships or family breakdown.
The YISP programme is delivered on a one to one/group work basis engaging
with young people and their families, it utilises Restorative Practices to address
specific risk issues to prevent offending/anti-social behaviour, enable Young
People to make appropriate lifestyle choices and increase their own safety and
welfare. YISP interventions can include sessions on actions & consequences,
anger management, peer pressure and self-esteem. Interventions are
personalised using a holistic assessment that informs the needs led support
programme for each young person. YISP interventions have a planned
intervention timescale of up to 12 weeks once each young person and there family
have committed to engaging to the programme. Intervention includes signposting
to universal services or service partners as part of each young person exit plan if
required.
Challenge and Support
(C&S)
Youth Inclusion
Programme Diversionary activities
Challenge and Support work with young people aged 10 to 16 years who are
involved in low level anti-social behaviour. It is a short 4 to 6 week programme that
works on a one to one basis utilising the use of Restorative Practices with young
people. With the focus of addressing, advising and supporting young people away
from anti-social behaviour in their community.
The YIP programme is specifically targeted at preventing or significantly reducing
levels of risk taking behaviour and antisocial behaviour in children and young
people aged 8 to 18 years of age. The YIP programme provides diversionary
activity interventions during evenings and school holidays, the aim is to divert
young people away from the Anti-Social Behaviour/Youth Justice System through
the use of Restorative Practices, positive activities, one to one support and also
group work, which increase self-esteem and build positive relationships with peers
and family.
Intervention includes signposting to universal services or service partners as part
of each young person exit plan if required. Cases are open for a maximum of 16
12
weeks.
Additional the YISP and YIP staff work with young people who find themselves
being arrested for low level crime that can be dealt with without attending Court
and a Community Resolution can be found. Interventions are based on the YOS
Rapid Screening tool and Elements of Restorative Interventions put into place on
the finding of the risk of re-offending.
Sexually Harmful
Behaviours
For young people who have either been arrested or involved in sexually harmful
behaviour towards others. A full AIM assessment will be carried out and AIM work
will be undertaken over a period of weeks.
PPP Parenting
Programme
PPP Programmes are run on a one to one basis as well as a group work basis.
The programme is designed to work with parents to give them strategies when
dealing with adolescents.
For young people who find themselves before the Courts, when young people are
sentenced to a Statutory Order length is determined by the Courts. Staff Assess
these young people and work on an intervention plan, which will reduced the risk
of them re-offending, interventions such as Substance misuse, Consequences of
Offending, Reducing Risk taking behaviour, Victim Awareness, Peer Group
Influences and Anti-Social Behaviour etc.
YOS Statutory
Services
MEAS (Minority Ethnic Achievement Service)
Service Offered
Criteria for eligibility
Support to early years
providers and schools with
children and parents for
whom English is an
additional language
Parents with children aged 0-16 years for whom English is not their first
language
The Minority Ethnic Achievement Service
Birkenhead Town Hall
Hamilton Street
Birkenhead
CH41 5BR
Tel: 0151 666 5224/5226/5232
Wirral Lifelong and Family Learning Service
Service Offered
Range of activities with educational
focus to help parents support their child
and improve their own skills including Play and Language
Number Language and Play
Outdoor Play
Reading with Me
Healthy Eating
Ready for School
First Aid
Safety Online
Locality
(specific or all)
Areas of
disadvantage
Criteria for eligibility
Parents and carers with few or no
qualifications
Groups of 8 – 10 parents
0151 630 5069 [email protected]
[email protected]
Adult learning courses in English, Maths,
IT , and ESOL
www.wirral.gov.uk/lifelonglearning
0151 630 3486
13
Barnardo’s Action with Young Carers
Service Offered
Criteria for eligibility
Barnardo’s Action With Young Carers.
The service provides direct support to Young
Carers and their families to reduce the
negative impact of caring on the child/young
person.
Child/young person aged 5-18 with caring responsibilities
for a family member who has a long term illness or
disability. (Including physical illness/disability, mental ill
health, sensory disability or problematic use of drugs or
alcohol).
Support available includes;
 1-1 work to undertake an assessment
and develop a support plan
 Group work to promote peer support,
reduce isolation, improve emotional
health and wellbeing
 Breaks from caring and opportunities to
meet other young carers.
 Support around education, employment
and training.
 Information about the illness/ disability of
the cared for person
 Emergency planning
 Access to support for the cared for
 Multi agency work to ensure a whole
family approach
 Participation in service design

Ensuring they are empowered and
supported to be involved in plans and
decision making that affects them
(including assessment of the person they
care for.)
How to make a referral
Contact the service on 0151 678 7790
[email protected] and we will send you a
referral form to complete.
Service address.
Barnardo’s Action With Young Carers, Wirral
Ganney’s Meadow Nursery School and Family Centre,
New Hey Road,
Woodchurch,
Wirral,
CH49 8HB
Website; www.barnardos.org.uk/youngcarersnorthwest
14
HOME-START WIRRAL
Service Offered
Locality
(specific or
all)
Website:
http://homestartwirral.co.uk/
Twitter:
https://twitter.com/homestartwirral
Facebook:
https://www.facebook.com/pages/HomeStart-Wirral/
Home-Start Wirral provides a range of services
that help families deal with the challenges they
face each day. We support parents as they
learn to cope, improve their confidence and
build better lives for themselves and their
children. Home Visiting Family Support
 Bump-Start
Weekly home visiting family support. Support
for mum’s to be through the antenatal period
until the baby is 6 months old.
Home-Start Volunteers provide a combination
of practical help, friendship and advice, to
support through pregnancy and those first
months of motherhood.
Criteria for Eligibility
Birkenhead
District
Referrals taken from 20 weeks of
pregnancy, and no later than the baby
reaching 6 weeks old.
Wirral Wide
Families with under 5’s
 Parent Mental Health
Weekly home visiting family support.
Supporting parents with a clinical mental
health diagnosis to improve emotional and
overall wellbeing
Referrals from mental health
professionals and self-referrals only
Number of referrals we can take are
restricted due to minimal funding for this
project
Groups for under 5’s




Stay & Play
Baby Massage
Baby Discovery
Baby Yoga
Venue is in
Birkenhead
district but
open to
families
Wirral wide
See website for details or call 0151 606
8288
Venue is in
Birkenhead
district but
open to
families
Wirral wide
See website for details or call 0151 606
8288
Wirral Wide
call 0151 606 8288
Groups for children with Complex Needs




Little Bees
Little Movers
Baby Movers
Short breaks for Disabled Children
By referral only
Breastfeeding Peer Support




Antenatal & Postnatal
Telephone support
Home Visits
Groups
15
WEB Merseyside
(previously Women’s Enterprising Breakthrough)
Service Offered
Criteria for eligibility
WEB Merseyside (previously Women’s Enterprising
Breakthrough) is a community based service provider that
historically supports women and children with complex
needs who may be isolated, victimised, discriminated
against, have low self-esteem and lack hope; a significant
number of these being as a result of crimes such as
domestic violence, abuse, bullying, hate crime and other
criminal activity. WEB now also provides support services
for men and boys. Approximately 75-80% of our referrals
are health related including poor
physical/mental/emotional health and alcohol/substance
misuse.
Contact details:
0151 653 3771
[email protected]
WEB’s aims are to provide a high quality service women,
men and children which:
•
Provides time, space and flexible support to help
them regain confidence and self-esteem
•
Opportunities to explore personal choices to
support their personal growth.
•
Promotes opportunities for personal growth and
skills development to enable them to get more from life.
Services available are:
•
Sunshine Prescriptions for women: (variety of
art/craft/social outings)
•
1:1 Listening service for women providing
support/information in relation to family, health,
relationships; Signposting/referrals in relation to
benefits/housing/safety/safeguarding
•
A variety of confidence and self-esteem training
for women, men and children.
•
Holistic Therapies for women, men and children –
relaxation, reflexology, aromatherapy and Indian head
massage etc.
•
1-1 Therapeutic Counselling service for women
and men age 18+.
•
Weekly Young Women’s Groups for girls age 9-12
& 13-18
•
Weekly Boy’s Group Service for boys age 9-13
•
Outreach Training (Self Defence/Confidence
Building/Dance/Drama)
•
Training for NEET young people (not in
education/employment/training for 14-16yr olds)
16
RASA
Service Offered
RASA is here for anyone who has been sexually abused or
raped, or who has been affected by sexual violence at any
time in their lives. We have particular experience in working
with adults who have been sexually abused as children. We
offer emotional support, counselling, advocacy and other
services to help survivors in ways that work for them. We
will also work with non-offending family and friends of
survivors.
We work with women, children and men and offer the
following:WOMEN
We provide the opportunity to talk to a woman in confidence,
over the phone or in person. She will listen to you, believe
you and support you to decide what’s right for you. Provide a
women-only space for you to meet with a counsellor,
therapist or for group support and also our ISVAs Service
(Independent Sexual Violence Advisor) who are women
trained to support you if you decide you want to report to the
police, and for every step of the way through the criminal
justice process
CHILDREN
RASA is one of only a small number of specialist services in
the UK that provides counselling, advocacy and emotional
support to children who have experienced sexual abuse or
exploitation, and their families. We have a team of
dedicated, experienced and passionate workers who will
work alongside children and families to offer them a range of
support.
You can self-refer to the Sunflowers Project at RASA by
calling the Helpline on 0151 666 1392, or emailing
[email protected].
Contact Details
Website:
http://www.rasamerseyside.org/
Twitter:
https://twitter.com/rasa_merseyside
Facebook:
https://www.facebook.com/RASAMerseyside
You can refer by emailing
[email protected] or calling the
relevant centre:
Liverpool – 0151 558 1801
Birkenhead – 0151 650 0155
Hoylake – 0151 633 2151
Children are also referred to RASA through health, and
social services, and via the Police and schools.
For Parents
Parents Protect works to raise awareness and encourages
early intervention by all adults to work towards preventing
child sexual abuse.
Children are safer when adults:
•
Understand the potential risks.
•
Recognise the signs of possible abuse in children.
•
Are aware of inappropriate behaviour in adults.
•
Know preventative measures to take.
•
Know where to go for help with any concerns.
•
Parents Protect can be delivered on a one to one
basis, or to a group, and also to professionals.
For Professionals
RASA offers a range of specialist sexual abuse training that
17
Referrals
How to make a referral
Many of RASA’s clients are now referred
through other organisations, such as social
services, health services and the police. We
can be tailored to suit your organisation’s needs.
We can also offer ‘keep safe’ group workshops to the
children that you work with. This training aims to raise
awareness through providing interactive workshops using
games, props and fun to highlight the importance of staying
safe.
For more information on training, please contact
[email protected].
MEN
Men and boys of any age, race, background, size, ability or
sexuality can be the victim of sexual assault. Many
survivors of sexual abuse blame themselves for what
happened to them, and the effects on their lives can be very
serious. The cultural perception that men and boys should
be strong and able to defend themselves increases the
tendency for male survivors to blame themselves for what
happened to them.
have found that sometimes survivors are
referred to us, but at the time of referral are
not ready or willing to access our service,
and this can be for a variety of reasons. It’s
better if survivors to come to us on their own
terms, and so we encourage other services
to provide survivors with our contact details
and invite them to self-refer.
Sometimes this option is not practical, and
so we are happy to accept third party
referrals. Before you refer, we recommend
that you discuss who we are and what we
do with the person, explain why you want to
make the referral, and gain their consent to
contact us on their behalf, and for us to call
them directly.
Tomorrows Women Wirral
Service Offered
Contact Details
Our centre is a female only safe environment where women
can address their issues to help lead a happier, healthier more
fuller lifestyle to be all they want to be. We offer support to
women who may feel isolated, have low self-esteem or just
wanting to try something new.
We offer a wide range of facilities and a very full timetable of
workshops, courses and activities from educational courses,
craft and art groups, support groups, empowerment courses
such as confidence building, mindfulness, whilst also
addressing difficult issues such a Domestic Abuse. Please
note all our services are FREE.
Beckwith Street East, Birkenhead, CH41
3JE
Age group it’s for:
18+
Contact: 0151 647 7907
[email protected]
Opening time:
Monday- Friday 9-4.30pm
Wirral SEND Partnership
Service Offered
Contact Details
Wirral SEND Partnership is commissioned to provide impartial
information advice and support to children and young people
between the ages of 0-25 with special educational needs and
disabilities (SEND) , or their parents and carers. The focus is
on educational issues but we can also advise on health and
social care matters if they are related to SEND. We also
provide a disagreement resolution and mediation service for
disagreements relating to Education Health and Care plans.
To contact our service call 0151 522 7990
option 2,or email [email protected] or
see our website www.wired.me.uk for
more information.
18
Career Connect
Service Offered
Contact Details
Career Connect provide high quality independent careers
advice, bridging the gap to learning and employment.
Established in 2001 as Greater Merseyside Connexions
Partnership, the company was renamed Career Connect in
2014.
L.A. funded Engagement Service:
Working with neet young people between the ages of 16 and
19 (up to 25 with additional needs). Offering information and
advice regarding next steps into a positive destination of
education, employment or training.
More information can be found at
www.careerconnect.org.uk
ESF funded Ways to Work programme:
Offering professional information, advice and guidance to
young people who are neet and aged 16 and 19 (25 with
additional needs).
National Careers Service:
Offering information and advice to adults from age 19 in
community venues across Wirral.
Family Nurse Partnership (FNP)
Service Offered
Contact Details
Family Nurse Partnership (FNP)
Universal service for under 20’s parents to be.
•
Evidence Based parenting programme for pregnant
under 20’s. Commencing in early pregnancy and continuing
until child is two years old. Any agency can notify us of eligible
client. 0151 514 2494.
Any agency can notify us of eligible client.
0151 514 2494.
Ferries Family Groups
Service Offered
Contact Details
We are an independent charitable organisation and are not
officially part of the local offer. Referrals are made via
telephone 0151 643 1042 and are for early intervention via
peer support groups. We deliver the Nurturing Programme
termly ( accredited at level 2 ) and a Teen Talk course for
parents of teenagers. We also provide fun social integration
activities, courses, workshops and events for all the family. For
more information our website can be found at
www.ferriesfamilygroups.org.uk.
19
For more information our website can be
found at www.ferriesfamilygroups.org.uk.
0151 643 1042
Website:
http://www.ferriesfamilygroups.org.uk/
Ferries Family Groups are a place where local people can
have the opportunity to meet with others where they can relax
and chat together, make new friendships and can also support
and help one another with the normal, everyday struggles of
family life.
Twitter:
https://twitter.com/
Facebook:
https://www.facebook.com/FerriesFamily
Groups/
Wirral Ways to Recovery
Service Offered
Contact Details
Adult integrated recovery service for people affected by alcohol
and drug misuse:
Further information
If you're a professional who would like to
make a referral to Wirral Ways To
Recovery, please download and complete
our referral form via the website and
either fax it to 0151 203 3111 or email to
[email protected]
If you're a drug and/or alcohol service
user in Wirral, visit the website for more
information [email protected]
Wirral Ways To Recovery aims to create healthier
communities. We help people to break free from
harmful patterns of behaviour by delivering innovative
services which have a measurable impact on both
health and community safety issues.
Foundations of Recovery is a cutting edge recovery
support platform designed to help individuals in the
Borough of Wirral to successfully overcome
problems with drug or alcohol misuse.
The service also provides a ‘Think family co-ordinator’. This
role provides a range of recognised psycho-social
interventions. An aim is to assertively follow up service users
who need additional support with issues surrounding parental
care and vulnerable adult issues with a key focus on the think
family agenda and support based on building on personal
assets and generating recovery capital. Part of the role
involves close liaison with Wirral Metropolitan Borough
Council, Social Work Staff and family service providers across
the Wirral in order to develop positive working relationships.
Birkenhead Health & Wellbeing Hub
23 Conway Street
Birkenhead, Wirral
CH41 6PT
0151 556 1335 (Option 1)
Moreton Health & Wellbeing Hub
Chadwick Street, Moreton
CH46 7TE
0151 556 1335 (Option 3)
Wallasey Health & Wellbeing Hub
151 - 153 Brighton Street
Wallasey
CH44 8DU
0151 556 1335 (Option 5)
Bee
Service Offered
Contact Details
BeeWirral is a not for profit community interest company
founded in 2013, working alongside the community in
Birkenhead to support people and families in making positive
choices to improve their own life chances. We aim to become a
community resource, somewhere that all residents can come
to take part in activities, events and training, and to find
information, advice and guidance. We are committed to
sparking regeneration through community activism.
BeeWirral CIC Livingstone Street
Community Centre, 130 St Anne St,
Birkenhead CH41 3HX
Follow us on Facebook: BeeWirral
Twitter: @BeeWirral
Website: www.beewirral.co.uk
Our key objectives are:
Developing innovative approaches to finding local solutions to
local problems
Improving the quality of life for people living in Birkenhead,
their health and wellbeing, particularly for disadvantaged
20
Email: [email protected]
Tel: 0151 647 7587
groups, through a range of inclusive activities and events
Developing as a self sustaining social enterprise, working
holistically, in an environmentally positive way
Our current activities include:
Activities for the very youngest - baby massage, sensory
sessions, messy play, baby groups, pampering and play, twins
group
Activities for young children - after school club, holiday club,
one off events
Activities for young people - alternative education,
apprenticeships
Activities for families - parent and toddler groups, one off
events
Activities for adults - volunteering, men's group, cooking,
crafting, gardening
General activities- room hire, training, advice and support
Our long term vision: enabling the community to meet their
own identified needs
Safe Families for Children
Service Offered
Contact Details
Safe Families for Children offers an opportunity to make
difference to the long-term outcome for children and families
in our communities. Stabilising families before they reach a
breaking point is key to reducing the number of children who
need to go into care. When a crisis strikes a family its effects
can be devastating. Many of us would turn to relatives and
friends for support but some families can be isolated with
nobody there to help them.
Website:
https://www.safefamiliesforchildren.com/
Twitter:
https://twitter.com/safefamiliesuk
Facebook:
https://www.facebook.com/SafeFamiliesUK
Safe Families for Children (Safe Families) works hand-inhand with children’s services to link families in need with local
volunteers who can offer them help and support. Safe
Families provides Family Friends, Host Families and
Resource Friends to help while parents get back on their feet
and has been privileged to help over 1800 children since it
was launched in the UK in 2013.
Referrals: All referrals to Safe Families are
handled by Early Help Team and should be
emailed to
[email protected]
Safe Families for Children
Suite F Candy Park
Old Hall Road
Wirral CH62 3PE
Tel: 0151 334 4473
[email protected]
Wirral Change
Service Offered
Criteria for eligibility
21
Wirral Change is a Black and Racial Minorities Outreach
Service offering information, advice and guidance on jobs,
education, training, self-employment, health and wellbeing, as
well as signposting to other services for racial minority people
on the Wirral.
St Laurence's School
St Laurence Drive
Birkenhead
CH41 3JD
Phone: 0151 649 8177
Merseyside LGBT Foundation
Service Offered
Criteria for eligibility
LGBT Foundation provide a wide range of support services to
lesbian, gay, bisexual and trans* people.
Phone: 0345 330 3030
Wirral Domestic Violence Helpline (24 hours)
Service Offered
Criteria for eligibility
Wirral Domestic Violence Helpline (24 hours)
Phone 0151 643 9766
Childline
Offers a helpline and website providing counsellors
for children and young people to talk to.
Tel: 0800 11 11 www.childline.org.uk
Independent Domestic Abuse Services (IDAS)
North Yorkshire based charity that provides
comprehensive support services to all those
experiencing or affected by domestic abuse and
sexual violence. Includes refuge accommodation,
outreach support and access to a free, confidential
helpline. Link in with UK wide agencies. Free online
e-learning training programme
Tel: 01756 794400
www.idas.org.uk
Involve (Northwest)
Referrals - Mother and children’s name, age of
children, contacts details for family and perpetrators
name. This is just until we have our referral system
up and running
Youth Criteria: Aged between 10-15. Child
difficulties must be related to witnessing or
experiences domestic abuse, perpetrators of
domestic abuse must not reside with the child, the
22
home environment must not be abusive in anyway
i.e. perpetrators must not reside in the home,
Mothers must have full custody, however,
Grandparents or other family members and foster
carers who have full custody of the child can be
considered for the programme as long as they are
prepared to commit fully to the programme and are
willing to engage with young people’s support worker
when necessary although guardian does not have to
attend the programme each week as the youth
programme is for the young person only. This
programme is to provide a better understanding of
domestic abuse, unhealthy and healthy relationships
and for the young people to overcome what they
have experienced.
Youth referrals: [email protected] Tel:
07415402820
Referrals - Mother and children’s name, age of
children, contacts details for family and perpetrators
name. This is just until we have our referral system
up and running
Leapfrog Criteria: Aged between 5-10. Families
difficulties must be related to domestic abuse,
perpetrators must not reside with child, the home
environment must not be abusive, Mothers must
have full custody, however, Grandparents or other
family members and foster carers who have full
custody of the child can be considered for the
programme as long as they are prepared to commit
fully to the programme. Mothers must be willing to
participate fully and maintain attendance with their
child throughout full programme.
Leapfrog referrals: [email protected]
[email protected]
Tel: 07415402820
Listening Ear
•
•
•
Commissioned by Police
9 – 15 age group
Mums and younger children age
group
St Nicholas Centre, 70 Church Road, Halewood, L26 6LB
Telephone: 0151 488 6648 Email: Website:
www.listeningearmerseyside.org.uk/projects/butterflies.htm
NSPCC
Specialises in child protection and the prevention of
cruelty to children.
Tel: 0808 800 5000 www.nspcc.org.uk
Prevent
The local authority and key partners hold a
regular Channel Panel - multi-agency panel is to
safeguard young people and adults who might
be vulnerable to being radicalised, so that they
are not at risk of being drawn into terroristrelated activity.
Paul Storey from Merseyside Police for advice. If you
wish to complete a referral form it should be sent to
Paul: [email protected]
23
Teen Wirral
Huge amount of advice and support for many key
issues affecting teenagers
http://www.teenwirral.com/
Galop
National helpline for lesbian, gay, bisexual and
transgender people who are experiencing domestic
abuse and discrimination.
0300 999 5428 or 0800 9995428
Men’s Advice Line
Male victims: Specialist services for advice
www.mensadviceline.org.uk or M.A.L.E.: 0845 064
6800
Paladin-National Stalking Advocacy Service
Provide advice to victims of stalking and
advocacy to high risk victims of stalking
•
Raise awareness of dangers and risks of
stalking
•
Provide training to professionals•
Scrutinise the new stalking laws
•
Campaign on behalf of victims
•
Develop a victim’s network of support
www.paladin.co.uk
Male Perpetrators: The Respect Helpline
Tel: 0845 122 8609 and website: www.respect.uk.net
CAP Money Course
The CAP Money Course is a revolutionary money
management course that teachers people
budgeting skills and a simple, cash-based system
that really works. This course will help anyone to
get more in control of their finances, so they can
save, give and prevent debt.
Website:
https://www.capmoney.org
Twitter: https://twitter.com/capuk
Facebook: https://www.facebook.com/CAPuk
24
Care Connect Wirral
Care Connect has established itself as one of the
leading forces within the supported living sector.
Care Connect strives to work in partnership with all
clients to ensure that the service delivered is
tailored to each individual and their requirements.
Multi-disciplinary working is a factor of the
professional approach that Care Connect applies
to its support and service packages. Service
packages are governed by a strict monitoring and
reviewing process that apply to both service
delivery and service deliverers.
Website:
http://www.careconnectwirral.co.uk/
Change, Grow, Live (CGL)
CGL is a social care and health charity that works
with individuals who want to change their lives for
the better and achieve positive and life-affirming
goals. Their service users are people whose lives
have been held back by a range of social, issues
and concerns, including substance misuse and
other forms of addiction, homelessness, poverty
unemployment, domestic abuse, mental health
issues and offending.
Website:
http://www.changegrowlive.org/
Twitter:
https://twitter.com/changegrowlive
Facebook:
https://www.facebook.com/changegrowlive/
Citizens Advice Wirral
Citizens Advice Wirral is an independent organisation
offering a wide range of help across subjects that include
the management of debt, problems with housing and
rent, relationship issues and consumer rights.
Website:
https://citizensadvicewirral.org.uk/
Twitter:
https://twitter.com/wirralcan
Facebook:
https://www.facebook.com/CitizensAdviceWirral
25
Community Action Wirral
Website:
As well as offering practical support to groups
getting started of already established, Community
Action Wirral is also the conduit between the third
sector and the public and private sectors. The
bespoke database that we hold enables us to target
relevant information and training.
http://communityactionwirral.org.uk/
Twitter:
https://twitter.com/actiononwirral
Crosby Training
Crosby Training helps all eligible groups of people
to progress to the type of job they want and
provides quality resources within an inclusive
professional and comfortable environment.
Website:
http://www.crosby-training.co.uk/
Twitter:
https://twitter.com/crosbytraining
Facebook:
https://www.facebook.com/Crosby-Training-Centre/
Energy Project Plus
Energy Project Plus aims to advance the
education of the public about energy
efficiency
and
other
environmental
initiatives, including the alleviation of fuel
poverty and the minimisation of waste
produced by electricity generating stations
through the promotion of energy efficiency.
Website:
http://www.epplus.org.uk/
Twitter:
https://twitter.com/EP_Plus
Facebook:
https://www.facebook.com/Energy-Projects-Plus/
26
Foundations Years Trust
The Foundation Years Trust was established
to pilot, develop and action the findings of the
Frank Field’s Independent Review on Poverty
and Life Chances. The aim of the Trust is to
develop and promote a strategy to put an end
to poverty being passed from one generation
to the next in the UK.
Website:
http://www.foundationyearstrust.org.uk/
Twitter:
https://twitter.com/foundationyears
Gingerbread
Gingerbread is a leading charity working with
single parent families. Supporting, advising
and campaigning with single mums and dads
to help them meet their family’s needs.
Website:
https://gingerbread.org.uk/
Twitter:
https://twitter.com/Gingerbread/
Facebook:
https://www.facebook.com/gingerbread/
Job Centre Plus
Job Centre Plus is a quango used by the
Department of Work and Pensions for its
working-age support service in the UK, its
services offered directly by the DWP.
Website:
https://www.gov.uk/jobsearch
Twitter:
https://twitter.com/jcpinmerseyside
Magenta Living
With about 12,200 homes, we are the largest
registered provided of affordable housing in
Wirral. We are a socially responsible, not-forprofit organisation. Our vision is to provide
Website:
https://www.magentaliving.org.uk/
27
homes and build communities where all can
thrive, and our work involves far more than
simply bricks and mortar.
Twitter:
https://twitter.com/MagentaLive
Facebook:
https://www.facebook.com/magentaliving
Merseyside Fire and Rescue Service
Merseyside Fire and Rescue Service is the
statutory fire and rescue service covering the
county of Merseyside in north-west England
and it is statutory Fire and Rescue authority
that is responsible for all 999 fire brigade
calls in Sefton, Knowsley, St Helens,
Liverpool and Wirral.
Website:
http://www.merseyfire.gov.uk/aspx/pages/Default2.aspx
Twitter:
https://twitter.com/MerseyFire
Facebook:
https://www.facebook.com/merseyfire/
Merseyside Police
Merseyside Police is the territorial police
force responsible for policing Merseyside in
North West England.
Website:
https://www.merseyside.police.uk/
Twitter:
https://twitter.com/MerseyPolice/
Facebook:
https://www.facebook.com/merseypolice/
28
North Birkenhead Development Trust
North
Birkenhead
Development
Trust
established in 2004, is a community anchor
organisation for the neighbourhood to
improve the quality of life and opportunities
for all living in North Birkenhead and Bidston;
formed by the community for the community.
Website:
http://www.nbdt.org.uk/
Scope
Scope exists to make this country a better
place where disabled people have the same
opportunities as everyone else. Until then,
we’ll be here.
Website:
http://www.scope.org.uk/
Twitter:
https://twitter.com/scope
Facebook:
https://www.facebook.com/Scope
Third Sector Thinking
Third Sector Thinking offers support and
development consultancy to not-for-profit
organisations, in an affordable and practical
way, in order to allow them to develop and
achieve their potential.
Website:
http://www.thirdsectorthinking.co.uk/
Twitter:
https://twitter.com/JaneRichardsTST?ref_src=twsrc%5Etfw
Tomorrow’s Women Wirral
Tomorrow’s Women Wirral is a Charity for all
Wirral women aged 18+ with a commitment
to reduce offending and to provide support
and assistance to those women who have
Website:
http://www.tomorrowswomen.org.uk/
29
never entered the Criminal Justice System
but who want to make positive lifestyle
changes. The women who attend are not
judged and integrate to support and share
skills and experiences.
Twitter:
https://twitter.com/TomorrowsWomen
Facebook:
https://www.facebook.com/Tomorrows-Women-Wirral
Travel Solutions
Website:
The Wirral Travel Solutions Team provides advice and
information to work and employment related training.
https://www.wirral.gov.uk/jobs-training/helptravel-work-and-training#wgSM-2
Wirral Chamber of Commerce
Wirral Chamber of Commerce will be the
voice of industry and commerce in Wirral,
driving business growth and competitiveness
locally, nationally and internationally.
Website:
http://www.wirralchamber.co.uk/
Twitter:
https://twitter.com/wirral_chamber
Facebook:
https://www.facebook.com/wirralchamber/
ROC Restore
ROC restore is a form of Restorative Justice
(RJ) undertaken by community members in
facilitated meetings. The aim is to bring
together victims and perpetrators of low level
crime, anti-social behaviour and nuisance in
a meeting where trained volunteers use
restorative or reparative approaches to agree
on a course of action for those involved.
Website:
https://roc.uk.com/roc-restore/
Twitter:
https://twitter.com/rocrestore
Facebook:
https://www.facebook.com/RocRestore
30
Stick ‘N’ Step
Working with children with cerebral palsy and
their families across the North West of
England and North Wales.
Website:
http://www.sticknstep.org/
Twitter:
https://twitter.com/sticknstep1
Wirral Clinical Commissioning Group
Wirral Clinical Commissioning Group (CCG) commits
to continue to improve health and reduce disease by
working with patients, the public and partners,
tackling health inequalities and helping people to
take care of themselves.
Website:
https://www.wirralccg.nhs.uk/
Twitter:
https://twitter.com/nhswirralccg
Facebook:
https://www.facebook.com/sticknstep.charity/
Wirral Borough Council
Website:
The Local Authority for the Metropolitan borough of
Wirral – home to over 320,000 people.
http://wbcnet.admin.ad.wirral.gov.uk/
Twitter: https://twitter.com/WirralCouncil/
Facebook:
https://www.facebook.com/wirralcouncil/
Wirral Credit Union
An alternative way to save and borrow. It is a
savings and loans co-operative, owned and run by
its members. It works by members saving together
regularly; this creates a pool of money from which
31
Website:
https://www.findyourcreditunion.co.uk/
low cost loans can be made. It is based in the local
community, supported and run by local people.
Twitter:
https://twitter.com/ABCULCUS
Facebook:
https://www.facebook.com/abculgb
Wirral Environmental Network
Wirral Environmental Network is an environmental
education charity and aims to advance the education
of the public about the preservation of our world’s
natural environment, ecological sustainability,
national resource conversation, waste management,
recycling, and the principles of Fairtrade within Wirral
and the surrounding area.
Website:
http://www.wirralenvironmentalnetwork.org.uk/
Facebook:
https://www.facebook.com/Wirral-EnvironmentalNetwork-535856869858391/
Wirral Multicultural Organisation
Wirral Multicultural Organisation is a voice and
partner which has been delivering services to the
BME Communities in Wirral since 1992. If you just
want to find out what is available to you in Wirral,
need some help to learn English, get help to find
Website:
https://www.wmo.org.uk/
Wirral University Teaching Hospital
Wirral University Teaching Hospital NHS Foundation
Trust delivers services from two sites; Arrowe Park
Hospital and Clatterbridge Hospital. The Trust
provides a full range of district general hospital
services.
Website:
http://www.wuth.nhs.uk/patients-and-visitors/
Your Housing Group
Website:
Your housing group is a new generation of housing
provider. With a pioneering creative workforce, we
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are working efficiently and effectively to build as
many quality houses as possible to play our part in
solving the national housing crisis. Our House Supported accommodation – ten self contained units
for young women aged 16 - 25 with or without
children
https://www.yourhousinggroup.co.uk
First Base - Semi supported accommodation - four
bungalows for young women and their children and
two bungalows for young families and their children
https://www.facebook.com/yourhousing/
Twitter:
https://twitter.com/your_housing
Facebook:
Your House - Outreach support service for up to Ten
young women/families with and without children
Manor road- Provides emergency accommodation for
young people aged 16-17 whilst a secure placement
is located for them
Our House Trio of Services is the only service within
the Wirral area that has the specific remit of
accommodating homeless young families and their
children
Youth Fed
We are Youth Fed. A youth charity that supports over
5,000 young people between the ages of 8 and 25.
Based in the North West, we run youth programmes
in Cheshire, Halton, Warrington and the Wirral to give
support to those who need it. We offer a range of
different services that fall into 3 categories; Support
for Young People; Support for Youth Groups; and
Engaging young people in social action.
Website:
http://www.youthfed.org.uk/
Twitter:
https://twitter.com/YouthFederation
Facebook:
https://www.facebook.com/youthfed
Perinatal and Infant Mental Health
Specialist Health Visitor Perinatal and Infant Mental
Health 0-19 Team Wirral Community Trust
Provide consultative, training and strategic support to
0-19 team
Primarily any family where mental health is a concern
in the antenatal period up to 1st birthday of child, any
family with ongoing mental health issues, some
behavioural management support for 0-5 years
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Service is accessed via Health Visitors 514 0219
Wirral Mencap
Wirral Mencap provides services and opportunities
that improve the quality of life of people with a
learning disability and their families and which create
a more accessible, inclusive and supportive
community.
Wirral Mencap
42 - 44 Market Street
Birkenhead
Wirral
CH41 5BT
The services are for anyone with a learning disability
and their families/carers
0151 666 1829
www.mencapwirral.org.uk
Wirral Mencap does not have a formal referral
process, we assess each individual as they come to
see how we might be able to support them.
Email: [email protected]
Wirral Supported Lodging (WSL)
Wirral Supported Lodging (WSL) provide
family style accommodation for young people
who are estranged from their families, with
support to develop the young person's skills
to enable them to live independently in the
future.
Target group is 16-21 year olds, single male
or female with no dependants.
Referral to be made either through Mainstay,
self-referral or Response, depending on age.
Contact details:
0151 650 5483
The Lauries, 142 Claughton Rd, Birkenhead, CH41 6EY.
[email protected]
[email protected]
[email protected]
Website - www.localsolutions.org.uk
Health Visiting Team
Health Visitors are specialists in child health and development who
work at community, family and individual level to promote and
improve health and wellbeing of pre-school children and their
families.
Our Health Visitors work with parents to build on strengths and
develop parenting confidence.
We provide a range of information, support and advice to ensure
that families are fully supported to give their children the best
possible start in life.
Our Health Visiting service includes Community Health Nurses,
Nursery Nurses and Health Visitors, who provide:
Parenting support and advice on family health and minor illnesses
New birth visits (including advice and support in caring for a new
baby)
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www.wirralct.nhs.uk/health-visiting
Tel: 514 0219
Advice and support around emotions and mental health
Advice around feeding, weaning and dental health
Physical and developmental checks
One-to-one breastfeeding support
Child safety advice
Help to address concerns you might have about sleep or behaviour
Immunisations
Support and information about other services and groups that can
provide additional support (eg Children’s Centres, Breastfeeding
Support Groups etc )
Support for specific issues such as postnatal depression
Where identified as needed, referral to specialists such as Speech &
Language Therapy.
There are four parts to our Health Visiting service:
Community: in our communitiesthere are a range of services
including Children’s Centre. We work in partnership to develop these
services and make sure you know about them.
Universal services: our health visiting teams provide the Healthy
Child Programme to ensure a healthy start for your children and
family (eg immunisations, health and development checks) support
for parents and access to a range of community services/resources.
The Universal service includes a home visit when your baby is 10 14 days old and contacts when the baby is 4 - 8 weeks old, 12 - 16
weeks old, 9 - 12 months old and when the child is 2 - 2 ½ years old.
Universal plus gives you a rapid response from our service when
you need specific expert help eg postnatal depression, a sleepless
baby, weaning or answering any concerns about parenting.
Universal partnership plus provides ongoing support from us and a
range of local services working together and with you to deal with
more complex long-term issues.
Health Visiting service is part of the 0-19 Health and Wellbeing
Service
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