Data Pharoahs & Sufficiently Intelligent Algorithms Relevance of Game Theory for Business Who Buttoned My Waistcoat? Presentation 2017 Patrick A. McNutt Visiting Fellow, Manchester Business School, UK & Smurfit Business School, Dublin, Ireland. www.patrickmcnutt.com Follow @tuncnunc What is a Data Pharaoh? The ‘likes’ on FB and Tweet buttons and Website Cookies contain codes that track patterns The patterns are shared or ‘brokered’ as information to companies by data pharaohs Human or machine Focuses on behavioural targeting and programmatic buying Male: shopping for chocolate & flowers: eXelate Retail consumers shopping at Tesco: DunnHumby App and location: Apple’s iBeacon Instore matching and location: Indoor Atlas/Baidu IBM Watson What is a SIAL? The Algorithm Mathematical code to understand data by looking for data patterns Small micro data sets to discover a pattern To understand data and data patterns Digital footprints: online shopping habits to microbial signature of bacteria What is a SIAL? Sufficiently Intelligent Algorithm Embeds mutual interdependence and action-reaction chain of events into a First Order Differential Equation Nudge plus time to repeat the pattern Ultimately, you abandon unilateral decision making & acquire a game DNA Game DNA? Sufficiently Intelligent Algorithm Rational ‘onsumers’ acquire a game DNA as they bid against themselves ala fictional story of ‘Ralph’s Pretty Good Grocery’ ‘if you can’t get what you want there you can probably get along without it’ The Optimism Bias: the future (t+1) will be much better than the past (t-1) Stockdale Paradox: contradictory beliefs: Example life couldn’t be worse now at t and life could be better at (t+1) Law of One Price Violated BIN price < END price Game theory focuses on individual behaviour: Game DNA A game unfolds when there is both mutual interdependence and action-reaction chain of events Threat in the Data Traditional: Firm A v Firm B Digital: Rational Consumer v SIAL When you modify your behaviour you are enveloped by a game Ultimately, rational individual abandons unilateral decision making You either play to win (historically, a winning strategy ) or play not to lose (maximin strategy) From consumer to ‘onsumer’ 1. Outsourcing memory 2. Fast changing preferences: Take-Away to Deliveroo to UberEats to Amazon Drones 3. Precariat Workforce 4. Unwitting Thief: perceptions and subjectivism (= personal experiences, habitual behavior, momentary impulses) the spectrum of irrational behavior So game theory could transform your view of consumers as ‘onsumers’ Allows you to filter habits & routines as ‘cumulatively unfolding process’ so as to influence demand (smart strategy) Data Asymmetry moving from SAL to SIAL Premise: Prediction Depends on Asymmetries and Finding a Pattern Collect everything about ‘making scrambled eggs’ but the algorithm cannot make a scrambled egg SIAL can make a prediction but tell you neither what will cause the event nor why. A game is like ‘a behavioural process, a sequence of actions and reactions at time period t with consequences at time period t+1’ Lets take an example: The Daily Routine Coffee stop 820am Texting, FB and ‘Googling’ the weekend plans. ‘Latte to go’ NFC payment at 825am walk to office At office Log in PC 845 NFC at coffee shop 825 Smartphone Wake Up 7am Leave the house 725am Transit Smartcard at 745am Check text messages Social media At desk: 845am Log On PC, search web. & texting 925 Receive text message confirm lunch 1230 for lunch, CC payment 13.45 1730 Log off PC; Returning home, smart card 1814; send text; at home by 1855 surf the net, final texts, web browsing. Texting, surfing ‘lights out’ by 23.55 Sufficiently Intelligent Algorithm (SIAL) Focuses on (the roots of the tree): WHY? THEY ARE THE COGNITIVE KEY THAT DECODES INDIVIDUAL BEHAVIOUR BT+1 = BT + Δ IN THE DAILY ROUTINE WE HAVE Nudge zone: 8.20 - 8.25a.m Daily Routine Algorithm: Decision Tree Signs and Patterns Choices For Coffee: You prefer Costa & SIAL knows that Friend SIAL Costa Happy Coincidence Network Externality Pattern: Predictable SBUX Opportunity Costs: Chance Decision by Friend Nudge plus time Cognitive Business Strategy http://www.patrickmcnutt.com/news/game-ontology/ 1. Thinking about moves or strategy ‘I think-you think-I think’ 2. Signaling occurs in a game Observe the playbook as patterns Influence the patterns Code the patterns 3. Visualisation of strategy: Covington McNutt or Humantific Business Opportunities: So game theory could transform your view of a competitor Allows you to shape strategy (smart strategy) WITH SIGNALING EVERYTHING IS CHANGING What should I do? Reasonable or Rational Behaviour? With all the chaotic information available ‘what you are’ and ‘who you are’ defines your Daily Routine and algorithms convert it into information = a valuable tradable asset, so Stop and Think. Know Your Pattern Observe but do not judge. WITH NUDGE PLUS TIME EVERYTHING IS CHANGING What should business do? With all the chaotic information available ‘what you are’ and ‘who you are’ defines your Daily Routine and algorithms convert it into information = a valuable tradable asset, so Cloud storage: Box Inc, Trend Micro, MS Azure, IBM Cloud Anti-Virus Software for Smartphones Intelligent plants VR Net Neutrality Thank you for listening……… ‘Habit is a great deadner’ Samuel Beckett Waiting for Godot Act II
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