Quality Framework (QF)
The Journey
Practice and Professional Development
Gill Armstrong
Jacqui Hutchinson
Lead for Quality
Lead for Advanced Practice
15th June 2009
What is the QF and Why Now?
• Incorporated local and national drivers,
timing right
• A quality improvement tool supporting the
implementation of clinical governance at
team level
Implementation Process
Best practice
Performance reporting and validation
Leadership
Clinical engagement
Pilot
Roll out
Progress and Challenges
Total Percentage by Team
90%
78%
80%
72%
69%
70%
63%
60%
48%
50%
40%
34%
28%
30%
21%
18%
20%
10%
14%
10%
8%
9%
8%
1%
1%
9%
1%
9%
0%
0%
Baseline
Qtr 1
Qtr 2
Qtr 3
Qtr 4
Benefits
•
•
•
•
•
Clear focus for teams
Improved systems and processes
Team ownership/responsibility
Emerging clinical leaders
Fitness for purpose
Me, My Team and the
Quality Framework
• Before we started
• During
• After the first year
Mandy Hill
Health Visiting Assistant, Health Visiting Team
Garforth Clinic
Key Learning
• Understanding relevance of QF to services
and patient care – now core business
• Ownership and clinical leadership
• Communication
• Sharing and celebrating achievements
Future