National Numbering Plan
Kingdom of Saudi Arabia
Version 2
Ramadan 1432, August 2011
This English language text is not an official translation and is provided for information purposes only. It confers no rights
and imposes no obligations separate from those conferred or imposed by the original Arabic text which has been formally
adopted and published. In the event of any discrepancies between the English translation and the Arabic original, the
Arabic original shall prevail.
Version Control Table
Version
1.0
2.0
Date
2003
August 2011
Description
Original version.
Second Version.
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Table of Contents
1.
General
7
1.1
Introduction
7
1.2
Objectives of the Plan
7
1.3
Planning Principles
8
1.4
Glossary and Definitions
9
1.5
Future Revisions and Updates
9
2.
Roles and Responsibilities
10
2.1
CITC Roles and Responsibilities
10
2.2
Licensee Roles and Responsibilities
11
3.
Numbering Structure Overview
15
3.1
General
15
3.2
National Numbering Structure
16
3.4
Plan to Create a New Pool of Numbers
18
4.
Numbering Structures for Individual Services
23
4.1
Geographic Numbers
23
4.2
Public Mobile Network Numbers
24
4.3
International Mobile Subscription Identity (IMSI) Structure
25
4.4
Public Mobile Data Numbers
26
4.5
Nomadic Numbers
27
4.6
Universal Personal Telecommunications (UPT) Numbers
27
4.7
Machine-To-Machine Numbers
28
4.8
Freephone Numbers
29
4.9
Home Country Direct Numbers
31
4.10
Premium Rate Services (PRS) Numbers
32
4.11
Shared Cost Numbers
34
4.12
Shared Revenue Numbers
35
4.13
Short Codes
36
4.14
Short Message Service (SMS) Codes
38
4.15
Unstructured Supplementary Service Data (USSD) Codes
39
4.16
Satellite Services Numbers
40
5.
5.1
Dialing Procedures
Dialing Plan
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41
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5.2
Routing of Calls
41
5.3
Caller Identification
42
6.
Management and Implementation of the National Numbering Plan
43
6.1
Number Eligibility Criteria
43
6.2
Number Allocation Rules
43
6.3
Additional Allocation Rules for Short Codes
44
6.4
Additional Allocation Rules for SMS Codes
45
6.5
Rules for Self-Allocation and Usage of USSD Codes
46
6.6
Submission of Applications
47
6.7
Assessment of Applications
48
6.8
Number Activation Rules
50
6.9
Fees
50
6.10
Cancellation of Number Allocations
50
6.11 Renumbering and Notice of Number Changes
51
6.12
Reporting Process
52
6.13
Status indicators
52
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List of Annexes
Annex 1. Glossary
54
Annex 2. Definitions
56
Annex 3. LCAs in Zone Code 1 (11 After Conversion)
61
Annex 4. LCAs in Zone Code 2 (12 After Conversion)
62
Annex 5. LCAs in Zone Code 3 (13 After Conversion)
63
Annex 6. LCAs in Zone Code 4 (14 After Conversion)
64
Annex 7. LCAs in Zone Code 6 (16 After Conversion)
65
Annex 8. LCAs in Zone Code 7 (17 After Conversion)
66
Annex 9. Allocation Block Sizes, Designation Range Sizes and Utilization Targets
67
Annex 10. Short Code Distribution
68
Annex 11. External Vanity Codes
70
Annex 12. Allocated Public Codes for Government and Other Parties
73
Annex 13. Guidance for Allocation of Short Code Lengths for Government and Other Parties 74
Annex 14. Application for Allocation of Numbers or Codes
76
Annex 15. Application for SMS Unified Message Code
77
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List of Tables
Table 3-1. Categorization of Numbers by Leading Digits Before Creating a New Pool of
Numbers
18
Table 3-2. Conversion of Zone Codes
18
Table 3-3. Categorization of Numbers by Leading Digits After Creating a New Pool of
Numbers (Zone Code Conversion)
22
Table 4-1. Geographic Numbering Structure Prior to Zone Code Conversion
23
Table 4-2. Geographic Numbering Structure After Zone Code Conversion
23
Table 4-3. Public Mobile Network Numbering Structure
24
Table 4-4. IMSI Numbering Structure
25
Table 4-5. Public Mobile Data Numbering Structure
26
Table 4-6. Nomadic Numbering Structure
27
Table 4-7. UPT Numbering Structure
28
Table 4-8. M2M Numbering Structure
29
Table 4-9. NFN Structure
30
Table 4-10. IFN Structure
31
Table 4-11. HCD Numbering Structure
32
Table 4-12. 8-Digit PRS Numbering Structure
33
Table 4-13. Future 9-Digit PRS Numbering Structure
33
Table 4-14. Shared Cost Numbering Structure
34
Table 4-15. Shared Revenue Numbering Structure
35
Table 4-16. Internal Message Code Structure
38
Table 4-17. Unified Message Code Structure for Humanitarian Organizations
39
Table 4-18. Unified Message Code Structure for SMS Service Providers
39
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1.
1.1
General
Introduction
The Communications and Information Technology Commission (CITC) is responsible
for regulating the communications and information technology sector in the Kingdom of
Saudi Arabia in accordance with the Telecom Act and its Bylaws. Among these
responsibilities is to manage and update the National Numbering Plan (NNP or Plan) in
order to allow for future growth, accommodate new services, assure adequate
availability of numbering resources and harmonize with ITU-T Recommendations,
taking into account the latest trends and developments. Numbers for networks and
telecom services are an important and scarce national resource and they must be
managed efficiently and their usage regulated in order to support the telecom services
while meeting the needs of the service providers. To ensure transparency and fairness,
the Telecom Act and its Bylaws contain several articles related to responsibility and
regulation of numbering.

Articles 15 and 16 of the Telecom Act require CITC to set the NNP and make CITC
responsible for the Plan structure and management in order to meet the
requirements of operators and users. Also, CITC shall determine the conditions,
usage licensing procedures and fees which shall be applicable to the allocation of
numbers.

Article 17 of the Telecom Act grants CITC the right to modify the numbering
scheme in the NNP in order to meet current and future requirements.

Article 84 of the Telecom Bylaws contains a number of principles and guidelines to
be followed when preparing and updating the NNP.

Article 86 of the Telecom Bylaws states that users and service providers shall not
have any property rights in numbers.
The NNP sets out the rules and guidelines for the numbering of all types of telecom
services in the Kingdom, including Public Switched Telephone Networks (PSTNs) and
Public Mobile Networks (PMNs) such as GSM. The rules and guidelines contained in
the NNP apply to all licensees and other users of the Plan. The Plan also describes the
regulatory, technical and other principles related to number structuring, allocation rules
and other numbering aspects of telecom services. The NNP complies with the ITU
Recommendations and especially Recommendation E.164 which sets the structure and
length of numbers.
CITC retains the responsibility for interpreting and clarifying the intent of all statements
in this Plan and for resolving any perceived discrepancies in the Plan.
1.2
Objectives of the Plan
Numbers are a limited national resource and must be managed in the overall national
interest. The challenge for CITC is to ensure that numbers are managed efficiently and
effectively without impeding the growth and dynamic nature of the industry and while
ensuring continued end-user access to telecom services. Important objectives of the
NNP are the following.
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1.2.1
Ensure the continued availability of numbers by promoting their efficient use
by licensees.
1.2.2
Facilitate the efficient supply of services.
1.2.3
Minimize obstacles to the continued beneficial use of numbers.
1.2.4
Minimize disruption and inconvenience to end-users when assigned numbers
are recovered, replaced or modified.
1.2.5
Enable end-users to understand, where reasonable, the charges for calls to a
number and to understand which numbers can be used in connection with
particular services.
1.2.6
Set the necessary processes to facilitate:


Access by end-users, or connection of end-users, to the telecom
services; and
Proper routing of calls by licensees.
1.2.7
Accommodate as much as possible the capabilities and usage of different
telecom technologies.
1.2.8
Contribute to removing barriers to competition.
1.2.9
Ensure the principles of fairness, transparency and equality with respect to
the needs of licensees and the allocation of numbering resources to them.
1.3
Planning Principles
The development of the Plan is based on the following planning principles.
1.3.1
Ensure that adequate numbers are available for all telecom services in the
Kingdom. The Plan shall contain a generous provision for future growth in
demand.
1.3.2
Ensure numbering capacity to allow for the future introduction of services that
do not necessarily align with current services definition.
1.3.3
Ensure that the number allocation process is fair and transparent so as to
provide a level playing field with respect to the availability of numbers for all
licensees.
1.3.4
Allocation of numbers shall not confer an unreasonable advantage or
disadvantage on any licensee.
1.3.5
The procedure for allocation of numbers shall minimize inconvenience to
licensees and end-users and shall be consistent with the efficient use of the
licensees’ telecom networks.
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1.3.6
Minimize the impact of implementing the provisions of the Plan to the extent
reasonably possible.
1.3.7
The NNP shall be consistent with relevant international standards and
recommendations where applicable. Areas which are not covered by
international standards and are left to the discretion of national
administrations shall be managed in the national interest and consistent with
the CITC Statutes.
1.3.8
The numbering structure in the NNP shall, wherever reasonable to do so, be
formatted to ensure that numbers of different types give a broad indication of
the service and/or the tariff.
1.3.9
Promote a high level of efficiency in the allocation and distribution of
numbering resources.
1.3.10 Number allocation procedures to licensees and number assignments to endusers shall be in accordance with the Act, the Bylaws and the other CITC
Statutes.
1.4
Glossary and Definitions
The words and expressions defined in the CITC Statutes shall have the same meaning
when used in this Plan. The words and expressions defined in the Glossary (Annex 1)
and the Definitions (Annex 2) shall have the meaning assigned to them in these
annexes unless the context requires otherwise.
1.5
Future Revisions and Updates
Sections of the Plan may be revised, updated, deleted or added in future without
updating the entire Plan. Changes will be tracked in a Version Control Table.
Immediately following the zone code conversion (see Section 3.4), CITC will update the
Plan to remove all information which has become outdated or is no longer relevant.
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2.
Roles and Responsibilities
2.1
CITC Roles and Responsibilities
Setting and Publishing the NNP consistent with the objectives, the planning principles
and the CITC Statutes is one of the responsibilities of CITC. To ensure its continued
relevance, CITC reviews the NNP from time to time, updates it and modifies the
numbering scheme as necessary. CITC will notify licensees of changes, allowing
sufficient time in its judgment for implementation of the modifications. The following are
the major roles and responsibilities of CITC.
2.1.1
Manage the numbering resources in an efficient manner. This includes but is
not limited to allocation or cancellation of numbers or blocks to licensees in
accordance with the Plan.
2.1.2
Coordinate the activities of licensees and other users of the NNP with respect
to the international obligations of the Kingdom and, represent the Kingdom on
numbering matters at international forums. Where appropriate, CITC will
notify ITU-T of numbering changes and ensure that correct notification is
given in the ITU-T Operational Bulletin and other information channels used
by ITU-T.
2.1.3
Monitor the use of numbering capacity to ensure that licensees use it
efficiently and to address issues regarding the NNP as and when they arise.
CITC may request any information it considers necessary to carry out the
monitoring. CITC will include the results of the monitoring as an important
factor in considering applications for new number allocations.
2.1.4
At its absolute discretion, CITC may waive or reduce the utilization thresholds
for licensees that are in the process of launching their service to ensure the
availability of sufficient number capacity to satisfy their reasonable 12-month
market forecast.
2.1.5
Carry out an audit or assign an independent third party to carry out an audit,
either periodically or when a difference is suspected between reported and
actual number utilization data by any licensee. The methodology and timing
for the audit will be determined by CITC on a case-by-case basis and may
include inspection of the licensee’s facilities, processes and subscriber data
to ensure the correctness of supplied reports.
2.1.6
At its absolute discretion, CITC may publish certain dynamic data regarding
number ranges which are currently open to allow licensees and other users to
make more informed decisions regarding their applications for numbers.
2.1.7
Define certain numbering structures and number ranges for particular
services and allocate only such defined numbers as are appropriate for the
service.
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2.1.8
At its absolute discretion, open any number range reserved for future use at
any time and without prior notification of licensees and other users of the
Plan.
2.1.9
Update the annexes attached to this Plan as it deems necessary.
2.2
2.2.1
Licensee Roles and Responsibilities
General Obligations
2.2.1.1
Numbers may be used for providing telecom services only in accordance
with the terms and procedures stipulated in this Plan. No licensee or other
party may use any number without prior allocation for use with a specific
service or unless it has been ported to its network. Allocation includes
obtaining the necessary approval from CITC and paying the appropriate
fees as set out by CITC and published on its website. CITC will institute a
formal action as permitted in the Statutes against any party using a
number without prior allocation.
2.2.1.2
All providers of geographic telecom service (fixed licensees) must publish
on their websites the relationship of allocated exchange codes (NXX
codes) to the Local Calling Areas (LCAs) defined in Annexes 3 to 8
according to their various charging plans. Fixed licensees providing
geographic service may combine the LCAs in Annexes 3 to 8 for call
charging purposes into larger local calling areas, but the LCAs in Annexes
3 to 8 must not be subdivided.
2.2.1.3
Licensees shall use the numbers allocated to them in accordance with the
directions, guidelines and principles established by CITC, including those
set out in this NNP. Licensees must use numbers only for the purpose
stipulated at the time of the allocation and must comply with the relevant
terms and conditions of the allocation.
2.2.1.4
Licensees must use numbers efficiently and must comply with the
utilization targets set by CITC when applying for new number allocations.
2.2.1.5
Licensees shall maintain an up-to-date record of the utilization ratio for
each service.
2.2.1.6
Licensees shall provide reports to CITC as required in this Plan.
2.2.1.7
Licensees must correctly route all traffic dialed to a valid number that has
been allocated by CITC. (This is called the 'must route' obligation
throughout the Plan.) That obligation does not apply to numbers allocated
to be used in the licensee’s own network. For those services where the
‘must route’ obligation has not yet been fully implemented, licensees must
negotiate the necessary interconnection and commercial agreements
among themselves.
2.2.1.8
In advertising and other publicity material, licensees and other parties
should not use allocated numbers as brand names. CITC does not
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guarantee continuous availability of any allocated number and any losses
incurred from breach of this regulation are the sole responsibility of the
offender.
2.2.1.9
Licensees shall not assign any number to an end-user which has not been
allocated by CITC.
2.2.1.10 Licensees must use appropriate means, dependent on the service and on
relevant CITC directions, to advise users of charges that will be incurred
for calls.
2.2.1.11 Licensee shall not use allocated numbers in any manner contrary to CITC
Statutes.
2.2.1.12 As appropriate, licensees shall provide CITC with all data necessary to
conduct an audit of active numbers.
2.2.1.13 Licensee shall not activate any number allocated to another licensee
unless they have received proof that those numbers have been allocated
by CITC.
2.2.1.14 Licensee shall not use short codes to provide services at a tariff exceeding
the tariff of a local call inside the network of the calling party, as approved
by CITC. Licensees shall activate public codes (1) in their networks at no
charge, shall permit their users to call these codes, and shall absorb all
costs for calls to these codes initiated from their networks.
2.2.2
Licensee Obligations Regarding Management of Easily-Remembered
Numbers
2.2.2.1
Easily-remembered numbers are a scarce resource. Licensees are
responsible for the good management of easily-remembered number
sequences. These include repeating patterns or digits and ascending or
descending patterns.
2.2.2.2
Should a licensee demonstrate poor management of these scarce
resources, CITC may place conditions on allocation of this numbers to that
licensee and may participate in administration of the assignment of these
numbers to end-users. Poor management would be demonstrated, for
example, by demands for additional easily-remembered numbers before
reaching the target utilization ratio of the related number allocation.
2.2.2.3
At its sole discretion, CITC may allocate a number block to any telecom
service provider from which CITC will retain sole rights to assign numbers
to end-users. The service providers will be responsible for activating such
blocks as requested by CITC.
(1) Annex 12 provides an updated list of the public codes.
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2.2.3
Licensee Obligations When Recovering and Replacing Assigned
Numbers
2.2.3.1
A licensee may not recover and then replace a number assigned to an
end-user unless one of the following conditions is met:
a)
The end-user asks for or agrees to, in writing, the replacement of
the number;
b)
This Plan or any future update requires the recovery and
replacement of the number; or
c)
It would otherwise cause significant technical and financial
consequences for the licensee or the end-user.
2.2.3.2
In case c) above, a licensee seeking to replace an assigned number must
apply to CITC in writing giving reasons for the application to recover and
replace the number. CITC may ask an applicant, in writing, to provide
further information on matters needed to enable it to decide the
application.
2.2.3.3
A Licensee seeking to recover and replace an end-user’s number must
notify the end-user in accordance with the requirements stipulated in
Chapter 6 of this Plan.
2.2.4
Licensee Obligations When Recovering Assigned Numbers without
Replacement
A licensee may recover a number without replacement if one of the following
conditions is met:
a)
CITC so directs the licensee for reasons it deems to be in the public interest;
b)
The end-user requests termination of the service, asks for or agrees to the
recovery of the number, or otherwise behaves in such a manner as to lawfully
result in cancellation of the service;
c)
The end-user transfers the number to another end-user of the licensee to
whom that number was allocated;
d)
The licensee legitimately ceases to offer:


e)
The service associated with the number;
This service to all end-users in the same location as the affected end-user;
The number was assigned on a temporary basis, in writing, and a condition of
the assignment was that the number would be recovered on or by a specified
date.
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2.2.5
Licensee Obligations in Assigning Recovered Numbers to another Enduser
A licensee must adhere to the following rules when recovered numbers are being
reassigned to another end-user:
a)
If the original end-user asked for recovery of the number because of nuisance
calls, the number may not be assigned to another end-user for a period of at
least four months (a quarantine period);
b)
A licensee must quarantine a recovered number for a period of at least three
months if case a) above does not apply. However, a licensee may assign the
number to another end-user after a shorter period if:


c)
The number was recovered for a reason other than nuisance calls; and
The end-user is informed that the number has been recovered for less
than three months and agrees.
Licensees shall take reasonable steps to advise end-users if a recovered and
reassigned number is likely to result in unusual inconvenience.
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3.
Numbering Structure Overview
3.1
General
The numbering structures defined in this Plan are designed to conform to international
standards and to CITC regulations. This chapter provides an overview of the numbering
structure standards in the kingdom, which meet the following criteria:.
3.1.1
Be consistent with ITU-T Recommendation E.164, ‘The international public
telecommunication numbering plan’, and other relevant ITU-T
Recommendations, including the latest versions of:
















E.101, ‘Definitions of terms used for identifiers (names, numbers,
addresses and other identifiers) for public telecommunication services
and networks in the E-series Recommendations’;
E.123, ‘Notation for national and international telephone numbers, e-mail
addresses and web addresses’;
E.152, ‘International freephone service’;
E.153, ‘Home country direct’;
E.154, ‘International Shared Cost Service’;
E.155, ‘International Premium Rate Service’;
E.156, ‘Guidelines for ITU-T action on reported misuse of E.164 number
resources’;
E.157, ‘International calling party number delivery’;
E.161, ‘Arrangement of digits, letters and symbols on telephones and
other devices that can be used for gaining access to a telephone
network’;
E.168, ‘Application of E.164 numbering plan for UPT’;
E.169, ‘Application of Recommendation E.164 numbering plan for
universal international numbers for international telecommunications
services using country codes for global services’;
E.190, ‘Principles and responsibilities for the management, assignment
and reclamation of E-series international numbering resources’;
E.212, ‘The international identification plan for public networks and
subscriptions’;
E.213, ‘Telephone and ISDN numbering plan for land mobile stations in
public land mobile networks (PLMN)’;
E.218, ‘Management of the allocation of terrestrial trunk radio (TETRA)
Mobile Country Codes (MCC)’;
Q.708, ‘Assignment procedures for international signaling point codes’.
3.1.2
Provide a simple dialing procedure, and provide uniform number lengths and
standard number formats for each service.
3.1.3
Fulfill the following criteria:


Called geographic numbers should indicate the general area;
Leading digits should indicate the type of call (except SMS codes); and
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
3.1.4
3.2
End-users should be able to understand, where reasonable, the charges
for calls to a number.
Accommodate registers handling international traffic which have a maximum
capacity of 15 digits.
National Numbering Structure
International Prefix ‘00’
3.2.1
The international prefix ‘00’ is used for international dialing from the Kingdom and is
followed by the country code and the National Significant Number (NSN).
3.2.2
Country Code
The country code allocated by ITU-T to the Kingdom is ‘966’. This code follows the
international prefix for calls made from outside the Kingdom and should be followed by
the NSN of the destination within the Kingdom.
Trunk Prefix ’0’
3.2.3
The trunk prefix ‘0’ is used for national calls within the Kingdom and is followed by the
NSN. It applies only to those services which can also be accessed via incoming
international dialing: geographic, public mobile, nomadic, Universal Personal
Telecommunications (UPT), public mobile data and machine-to-machine.
3.3
Categorization of Numbers by Leading Digits before Creating a
New Pool of Numbers
Numbers are categorized into various services or geographic regions according to the
leading digits. Until implementation of a new pool of numbers, as described in Section
3.4, the prefixes and leading digits of the NSN are assigned as follows.
First
Digit
Second
Digit
0 (prefix)
0 (prefix)
0 (prefix)
1 - 4, 6, 7
0 (prefix)
5
Total
Number
of Digits
Service
Notes
International prefix
9
Geographic
10
Leading digits ‘052’ held in reserve
in case there is unexpectedly high
demand for more public mobile
numbers before a new pool of
Public Mobile
numbers has been created (in
which case the total number of
digits beginning with ‘052’ may
exceed 10)
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See Annexes 3 to 8
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First
Digit
0 (prefix)
Second
Digit
8
Total
Number
of Digits
Service
Notes
11
‘0811’ designated for nomadic
Nomadic and services; ‘0891’ designated for
UPT
UPT; remainder except ‘083’
reserved for future services
13
M2M and
Mobile Data
‘083’ ('0830' designated for
M2M;‘0831’ designated for mobile
data; all other ‘083X’ reserved for
future services)
0 (prefix)
8
0 (prefix)
9
1
0-9
4-6
Short Codes
As an exception, ‘112’ is
designated for emergency services
2
0-9
7
Geographic
Open dialing plan
Reserved for future services
3
0
9
Shared
Revenue
Only the range '300' + 6 digits may
be used for shared revenue service
if CITC deems it appropriate; all
other ‘30X‘ (X = 1 - 9) designated
for NXXs
3
1-9
7
Geographic
Open dialing plan
4
0-9
7
Geographic
Open dialing plan
5
0-9
7
Geographic
Open dialing plan
6
0-9
7
Geographic
Open dialing plan
7
0
8
PRS
Only the range ‘700’ + 5 digits is
designated for PRS; all other ‘70X’
(X = 1 - 9) designated for NXXs
7
1-9
7
Geographic
Open dialing plan
8
0
10
Freephone
Only the range ‘800’ + 7 digits is
designated for freephone; all other
‘80X’ (X = 1 - 9) designated for
NXXs; leading digits ‘8009’ are held
in reserve
8
1-9
7
Geographic
Open dialing plan
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First
Digit
Second
Digit
Total
Number
of Digits
Service
Notes
9
2
9
Shared Cost
and Shared
Revenue
‘9200’ to ‘9209’ designated for
shared cost; ‘9250 to ‘9259
designated for shared revenue ; all
the numbers beginning with ‘92’
reserved for shared cost, shared
revenue and future other services
which may reasonably use access
code ‘92’ (total number of digits
may exceed 9 for other services)
9
0, 1, 3 - 9
3
Short Codes
See Annexes 10 to 12
Table 3-1. Categorization of Numbers by Leading Digits Before Creating a New Pool of
Numbers
3.4
3.4.1
Plan to Create a New Pool of Numbers
Background
Among the planning principles of the NNP are to ensure that adequate numbers are
available for all telecom services in the Kingdom and to include a generous provision
for future growth in demand in the Plan. The very rapid uptake of public mobile
numbers in the Kingdom and throughout the world, and the need to plan for
unforeseen services and uses for the long term, clearly indicate that a pool of
additional numbers is needed as quickly as possible to fulfill these requirements.
3.4.2
Creating the New Pool of Numbers
In order to meet future needs for numbering resources, a pool of up to 500 million
(500M) new 10-digit numbers will be created. This format is consistent with the current
public mobile numbering structure. This will be made possible by adding ‘1’ to the
beginning of all one-digit zone codes in geographic numbers. The zone code
conversion is detailed in the table below.
One-Digit Zone Code Prior to
Conversion
2-Digit Zone Code After Conversion
1
11
2
12
3
13
4
14
6
16
7
17
Table 3-2. Conversion of Zone Codes
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The change in zone codes frees up the leading digits ‘02’, ‘03’, ‘04’, ‘06’ and ‘07’ to
create five new series of 100 million (100M) 10-digit numbers each. Optionally, each
series could be used with more digits if needed. The change will also make the
leading digits ‘010’, ‘015’, ‘018’ and ‘019’ available which will create 40 million (40M)
additional 10-digit numbers.
3.4.3
Migration Considerations for the Zone Code Conversion
Since creating the new pool of numbers is required as soon as possible, the
conversion of all zone codes shall be completed by the licensees no later than 12
months after approval of this Plan. CITC may begin accepting applications for new
number allocations from the new pool upon completion of the zone code conversion.
The zone code conversion will be implemented in two phases. Phase 1 is to convert
zone code ‘1’ to ‘11’, with a transition period (known as parallel of permissive working)
where both 9-digit forms ’01 NXX XXXX’ and 10-digit forms ‘011 NXX XXXX’ are
accepted as valid numbers by all networks and correctly routed. This will be followed
by a brief period where 9-digit dialing beginning with ‘01’ would route to a recorded
announcement. Phase 2 will simultaneously convert all the other five zone codes, with
a transition period where both 9- and 10-digit dialing are accepted.
All fixed and mobile licensees must develop their migration plans and submit them to
CITC for approval within two months of approval of this NNP. The migration plans
must consider the following:



The zone code conversion must be completed within 12 months of approval of
this NNP;
The plans must include all the steps and considerations necessary for the
licensees to successfully complete the zone code conversion; and
The plans must identify the timeframes required for the various activities and the
coordination required with other licensees.
The migration plans shall include the following key milestones and describe the
cooperation required from other licensees and any other agencies that may be
involved with the implementation:

The period required for technical changes by licensees;

Start of parallel working in zone 1 (customer publicity must have started by this
time) – three months before completion of the zone code conversion;

Four weeks parallel working to be implemented in zone 1;

Cutover date in zone 1, with network announcements subsequently applied to
incorrectly dialed numbers – two months before completion of the zone code
conversion. End of Phase 1;

Coincident with the end of Phase 1, all other changes to numbers and full
implementation of the ‘must route’ obligation must be completed as described in
this Plan;

Short period (two to four weeks) for new zone 1 numbers to become familiar;

Start of parallel working in the remaining five zones – one month before
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completion of the zone code conversion;

Four weeks parallel working to be implemented in the remaining zones;

Cutover date in the remaining zones, with network announcements subsequently
applied to incorrectly dialed numbers. End of Phase 2 (completion of the zone
code conversion) no later than 12 months after approval of this NNP;

Following Phase 2, licensees may remove network announcements relating to
the changes at their discretion.
Each licensee shall be solely responsible for the successful technical implementation
of the changes within their network(s) and for informing and ensuring the
understanding of their customers about the changes.
CITC recognizes that the networks are interconnected and therefore interdependent
with respect to the successful implementation of this Plan. To achieve the necessary
level of coordination among the licensees, CITC will convene an industry working
group during the initial planning period that will meet as necessary throughout the
whole period of the implementation. The role of the working group will include, but not
be limited to, the following:




Ensure that the individual licensee migration plans align with each other with
respect to: achieving the key milestones and completion dates described above;
and achieving common dates (and times for time-critical activities);
Agree the general content of customer awareness messages;
Provide a single industry liaison point with relevant agencies;
Reach agreement on all aspects of the migration plans that require coordination
among the licensees, including inter-network testing.
Licensees shall ensure that their representatives at the working group are authorized
to make commitments on behalf of their organization as decisions of the working
group shall be binding on all licensees, irrespective of whether a particular licensee is
present or not. Where the working group is unable to reach a decision, CITC will make
the decision on behalf of the working group taking account of matters raised by
licensees during the group’s discussions. The working group may not exceed the
target timeframes defined in this Plan.
3.5
Categorization of Numbers by Leading Digits after the Zone
Code Conversion
Following implementation of the plans described in the previous section, the
categorization of numbers by leading digits after the Zone Code Conversion will be as
follows.
First
Digit
Second
Digit
0 (prefix)
0 (prefix)
Total
Number
of Digits
Service
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International prefix
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First
Digit
Second
Digit
Total
Number
of Digits
Service
Geographic
Notes
See Annexes 3 to 8; leading digits
‘011’, ‘012’, ‘013’, ‘014’, ‘016’ and
‘017’ designated for the six zones;
leading digits ‘010’, ‘015’, ‘018’ and
‘019’ reserved for future services
0 (prefix)
1
10
0 (prefix)
2
10 or
more
Part of new pool; reserved for
future services
0 (prefix)
3
10 or
more
Part of new pool; reserved for
future services
0 (prefix)
4
10 or
more
Part of new pool; reserved for
future services
0 (prefix)
5
10
Leading digits ‘052’ held in reserve
Public Mobile (and may use more than 10 digits if
deemed necessary)
Part of new pool; to be opened
once ‘05’ (except ‘052’) is fully
allocated or designated for specific
Public Mobile
licensees; leading digits ‘062’ held
in reserve (and may use more than
10 digits if deemed necessary)
0 (prefix)
6
10
0 (prefix)
7
10 or
more
Part of new pool; reserved for
future services
11
Nomadic and
UPT
‘0811’ designated for nomadic
services; ‘0891’ designated for
UPT; remainder except ‘083’
reserved for future services (and
may use more than 11 digits)
13
‘083’ ('0830' designated for M2M;
M2M and
‘0831’ designated for public mobile
Public Mobile
data; all other ‘083X’ designated for
Data
future services)
0 (prefix)
8
0 (prefix)
8
0 (prefix)
9
1
0-9
4-6
Short Codes
As an exception, ‘112’ is
designated for emergency services
2
0-9
7
Geographic
Open dialing plan
Reserved for future services
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First
Digit
Second
Digit
Total
Number
of Digits
Service
Notes
Only the range '300' + 6 digits may
be used for shared revenue service
if CITC deems it appropriate; all
other ‘30X‘ (X = 1 - 9) designated
for NXXs
3
0
9
Shared
Revenue
3
1-9
7
Geographic
Open dialing plan
4
0-9
7
Geographic
Open dialing plan
5
0-9
7
Geographic
Open dialing plan
6
0-9
7
Geographic
Open dialing plan
7
0
8
PRS
Only the range ‘700’ + 5 digits is
designated for PRS; all other ‘70X’
(X = 1 - 9) designated for NXXs;
PRS numbers may be increased to
9 digits in future if needed
7
1-9
7
Geographic
Open dialing plan
8
0
10
Freephone
Only the range ‘800’ + 7 digits is
designated for freephone; all other
‘80X’ (X = 1 - 9) designated for
NXXs; leading digits ‘8009’ are held
in reserve
8
1-9
7
Geographic
Open dialing plan
9
2
9
Shared Cost
and Shared
Revenue
‘9200’ to ‘9209’ designated for
shared cost; ‘9250’ to ‘9259’
designated for shared revenue; all
other numbers beginning with ‘92’
reserved for future shared cost,
shared revenue and other services
which may reasonably use access
code ‘92’ (total number of digits
may exceed 9 for other services)
9
0, 1, 3 - 9
3
Short Codes
See Annexes 10 to 12
Table 3-3. Categorization of Numbers by Leading Digits after The Zone Code
Conversion
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4.
Numbering Structures for Individual Services
4.1
Geographic Numbers
Geographic PSTN numbers in the Kingdom are structured as follows prior to the zone
code conversion from one digit to two digits:
9 digits
1 digit
8 digits
National Significant Number (NSN)
1 digit
Trunk Prefix Zone Code (NDC)
0
3 digits
4 digits
Local Exchange Code
Station Number
NXX
XXXX
Z
Table 4-1. Geographic Numbering Structure Prior to Zone Code Conversion
Where:
Z = 1, 2, 3, 4, 6, 7;
N = 2 - 8 (open dialing plan);
X = 0 - 9.
Following conversion of the zone codes as described in Section 3.4, the geographic
numbering structure will be as follows:
10 digits
1 digit
9 digits
National Significant Number (NSN)
2 digits
3 digits
4 digits
Trunk Prefix
Zone Code (NDC)
Local Exchange Code
Station Number
0
ZZ
NXX
XXXX
Table 4-2. Geographic Numbering Structure after Zone Code Conversion
Where:
ZZ = 11, 12, 13, 14, 16, 17;
N = 2 - 8 (open dialing plan);
X = 0 - 9.
The pattern yields a theoretical maximum of 7M numbers per zone, a total of 42M
numbers, based on an open dialing plan which allows callers to dial only the 7 digits
'NXX XXXX' of the local exchange code and the station number within their local calling
area. Once the dialing plan is closed (see Section 5.1), additional values of ‘N’ may be
permitted in the NXX and number availability may be increased.
Geographic service is a fixed service and geographic numbers are allocated only to
fixed licensees, normally as whole NXXs in blocks of 10,000 (10K) numbers. CITC will
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normally issue a whole NXX in response to applications for geographic numbers for
newly constructed exchanges. Licensees are encouraged by CITC to provide details of
newly constructed exchanges in their applications. Where more than one NXX is
allocated to the same exchange, the utilization ratio shall be calculated for all NXXs on
the exchange. CITC may decide, in its sole judgment, to allocate geographic numbers in
blocks of 1K. Though CITC would normally designate the remainder of the NXX for that
exchange, CITC may determine that it is necessary and appropriate to allocate the
remaining blocks to other exchanges or even other licensees. The required utilization
ratio is 65% for the exchange for which the application is made.
All geographic services are numbered within the zone codes. This includes ISDN, direct
exchange lines, facsimile exchange lines, Direct Inward Dialing (DID), and PBXs.
Minimum groupings of municipalities into LCAs are defined in Annexes 3 to 8 for each
zone code. Fixed licensees may combine as many of these LCAs as they wish into
uniform pricing areas at the local calling rate. However, the LCAs may not be
subdivided. There is no required linkage between NXXs and LCAs – any available NXX
in the zone can be allocated to any LCA.
The ‘must route’ obligation applies to geographic numbers with immediate effect after
approving this Plan. The originating network licensee must route all traffic to valid
geographic numbers to the terminating network.
4.2
Public Mobile Network Numbers
Public mobile numbers in the Kingdom are structured as follows:
10 digits
1 digit
9 digits
National Significant Number (NSN)
1 digit
8 digits
Trunk Prefix
National Destination Code (NDC)
Mobile Subscriber Number (MSN)
0
Z
YY X XXXXX
Table 4-3. Public Mobile Network Numbering Structure
Where:
Z = 5 or 6;
Y = 0 - 9 and ‘YY’ may indicate the licensee;
X = 0 - 9.
This pattern gives a capacity of up to 100M numbers (including the reserve) for each of
the values of ‘Z’. For each value of ‘0ZYY’, ranges of 1M numbers may be designated
for particular licensees. If more numbers are required, CITC will designate another
value of ‘Z’ for public mobile services, providing 100M additional numbers. The ‘06’
series will be opened following the creation of the new pool of numbers and once the
‘05’ series (except ‘052’) is fully allocated or designated for particular licensees.
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Public mobile numbers are allocated only to mobile licensees, in 10 sequential blocks
(‘X’) of 100K numbers (‘XXXXX’). Once an initial allocation of 100K numbers has been
made within a particular value of range ‘0ZYY’ (1M total numbers), CITC will generally
designate all numbers within that range for the same licensee but, at its sole and
reasonable discretion, may allocate within that range to another licensee.
The utilization ratio, before a licensee may apply for an additional allocation, is 65%.
The ‘must route’ obligation applies to public mobile numbers with immediate effect after
approving this Plan. The originating network licensee must route all traffic to valid
mobile numbers to the terminating network.
4.3
International Mobile Subscription Identity (IMSI) Structure
IMSI numbers are structured as follows:
Up to 15 digits
3 digits
2-3 digits
Up to 10 digits
Mobile Country Code
(MCC)
Mobile Network Code
(MNC)
Mobile Subscriber
Identification Number
(MSIN)
420
YY or YYY
up to
XXXXX XXXXX
Table 4-4. IMSI Numbering Structure
Where:
Y = 0 - 9;
X = 0 - 9.
MCCs are assigned by ITU-T and the Kingdom has been assigned ‘420’. MNCs are
assigned by CITC when networks are constructed and are two or three digits, except for
private mobile radio systems and other closed networks for which MNCs are four digits.
Because it is possible that IMSI numbers will be used for machine-to-machine mobile
services (see Section 4.7), CITC may conserve these resources by preferentially
allocating 3-digit MNCs.
MSINs are assigned by the network operator. The total number of digits in the MNC
plus the MSIN may not exceed 12. For Mobile Global Titles the country code of Saudi
Arabia is ‘966’.
At the time of approving this Plan, the ITU standardization groups are considering the
future structure of IMSIs and, in particular, the number of digits used for MNCs. CITC
may amend this section of the Plan without further consultation to ensure continuing
alignment with international standards.
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4.4
Public Mobile Data Numbers
CITC has designated a range of 1B numbers for public mobile data services. These
numbers are not dialed by humans and it is international best practice to allocate
maximum length numbers.
Public mobile data numbers in the Kingdom are structured as follows:
13 digits
1 digit
12 digits
National Significant Number (NSN)
3 digits
9 digits
Trunk Prefix
Service Indication Code
Subscriber Number
0
83Z
YY XX XXXXX
Table 4-5. Public Mobile Data Numbering Structure
Where:
Z = 1;
Y = 0 - 9 and ‘YY’ may indicate the licensee;
X = 0 - 9.
This pattern yields a capacity of 1B numbers which is expected to be adequate for the
foreseeable future.
Public mobile data numbers are allocated to mobile licensees in 100 sequential blocks
(‘XX’) of 100K numbers (‘XXXXX’). Once an initial allocation has been made within a
particular value of range ‘083ZYY’ (10M total numbers), CITC will generally designate
all numbers within that range for the same licensee but, at its sole and reasonable
discretion, may allocate within that range to another licensee for sequential allocation in
blocks of 100K. The utilization ratio is 85% before the licensee may apply for a new
block.
The ‘must route’ obligation applies to public mobile data numbers with immediate effect
after approving this Plan. The originating network licensee must route all traffic to valid
public mobile data numbers to the terminating network. Like geographic and public
mobile numbers, public mobile data numbers must be supported for access from
outside the Kingdom in standard international format: +966 83Z YY XX XXXXX.
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4.5
Nomadic Numbers
Nomadic numbers in the Kingdom are structured as follows:
11 digits
1 digit
10 digits
National Significant Number (NSN)
3 digits
7 digits
Trunk Prefix
Service Indication Code
Subscriber Number
0
8ZZ
Y XX XXXX
Table 4-6. Nomadic Numbering Structure
Where:
ZZ = 11;
Y = 0 - 9 and may indicate the licensee;
X = 0 - 9.
This pattern yields a capacity of 10M numbers. For each value of ‘08ZZY’, blocks may
be designated for particular licensees in ranges of 1M numbers. Should more numbers
be required in future, CITC will designate another value of ‘ZZ’ for nomadic services,
providing 10M additional numbers. All values of ‘ZZ’ other than ‘3Z’, ‘5Z’, ‘6Z’ and ‘91’
are available for future use.
Nomadic numbers are allocated only to fixed licensees, and only for use within the
Kingdom, in 100 sequential blocks (‘XX’) of 10K numbers (‘XXXX’). Once an initial
allocation has been made within a particular value of range ‘08ZZY’ (1M total numbers),
CITC will generally designate all numbers within that range for the same licensee for
sequential allocation in blocks of 10K but, at its sole and reasonable discretion, may
allocate within that range to another licensee. The utilization ratio is 65% before the
licensee may apply for a new block.
The ‘must route’ obligation applies to nomadic numbers with immediate effect after
approving this Plan. The originating network licensee must route all traffic to valid
nomadic numbers to the terminating network. Like geographic and public mobile
numbers, nomadic numbers must be supported for access from outside the Kingdom in
standard international format: +966 8ZZ YXX XXXX.
A licensee may only use nomadic numbers for fixed telephony services with the
nomadic feature. Number ranges for other services, such as geographic service, may
not be used for telecom service with the nomadic feature.
4.6
Universal Personal Telecommunications (UPT) Numbers
UPT enables access to telecom services while allowing personal mobility. It enables
each UPT user to participate in a user-defined set of subscribed services and to initiate
and receive calls on the basis of a personal, network-transparent UPT number across
multiple networks on any terminal, fixed or mobile, and irrespective of geographic
location, limited only by terminal and network capabilities and restrictions imposed by
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the licensee. As such the number is related to a person (the UPT user) rather than to a
particular location or terminal.
The UPT user shall have control of his services and calls. The licensee shall provide
security and privacy to UPT users, including authentication, as well as protection for
other parties.
UPT numbers can also be used to access ENUM services if the calling party terminal is
IP-enabled.
UPT numbers in the Kingdom are part of the ‘08’ series and are structured consistently
with nomadic numbers, as follows:
11 digits
1 digit
10 digits
National Significant Number (NSN)
3 digits
7 digits
Trunk Prefix
Service Indication Code
Subscriber Number
0
8ZZ
Y XX XXXX
Table 4-7. UPT Numbering Structure
Where:
ZZ = 91;
Y = 0 - 9 and may indicate the licensee;
X = 0 - 9.
This pattern yields a capacity of 10M numbers. For each value of ‘08ZZY’, blocks may
be designated for particular licensees in ranges of 1M numbers. Should more numbers
be required in future, CITC will designate another value of ‘ZZ’ for UPT services,
providing 10M additional numbers. All values of ‘ZZ’ other than ‘11’, ‘3Z’ ‘5Z’ and ‘6Z’
are available for future use.
UPT numbers may be allocated to fixed and mobile licensees in 100 sequential blocks
(‘XX’) of 10K numbers (‘XXXX’). Once an initial allocation has been made within a
particular value of range ‘08ZZY’ (1M total numbers), CITC will generally designate all
numbers within that range for the same licensee for sequential allocation in blocks of
10K but, at its sole and reasonable discretion, may allocate within that range to another
licensee. The utilization ratio is 65% before the licensee may apply for a new block.
The ‘must route’ obligation applies to UPT numbers. The originating network licensee
must route all traffic to valid UPT numbers to the terminating network. Like geographic
and public mobile numbers, UPT numbers must be supported for access from outside
the Kingdom in standard international format: +966 8ZZ YXX XXXX.
4.7
Machine-To-Machine Numbers
At the time of preparation of this Plan, international standards bodies were still
deliberating how numbers required for machine-to-machine (M2M) services will be
designated. One proposal under serious consideration was that IMSI numbers will be
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used. However, pending a final decision and to meet immediate and foreseeable needs,
CITC has designated a range of 1B numbers for M2M services. These numbers are not
dialed by humans and it is international best practice to allocate maximum length
numbers.
M2M numbers in the Kingdom are structured as follows:
13 digits
1 digit
12 digits
National Significant Number (NSN)
3 digits
9 digits
Trunk Prefix
Service Indication Code
Subscriber Number
0
83Z
YY XX XXXXX
Table 4-8. M2M Numbering Structure
Where:
Z = 0;
Y = 0 - 9 and ‘YY’ may indicate the licensee;
X = 0 - 9.
This pattern yields a capacity of 1B numbers. Additional growth, if required, might be
accomplished by allocating an additional series from ‘08’ or one of the new series
created by the zone code conversion.
M2M numbers may be allocated to fixed and mobile licensees in 100 sequential blocks
(‘XX’) of 100K numbers (‘XXXXX’). Once an initial allocation has been made within a
particular value of range ‘083ZYY’ (10M total numbers), CITC will generally designate
all numbers within that range for the same licensee but, at its sole and reasonable
discretion, may allocate within that range to another licensee for sequential allocation in
blocks of 100K. The utilization ratio is 75% before the licensee may apply for a new
block.
The ‘must route’ obligation applies to M2M numbers. The originating network licensee
must route all traffic to valid M2M numbers to the terminating network. Like geographic
and public mobile numbers, M2M numbers must be supported for access from outside
the Kingdom in standard international format: +966 83Z YY XX XXXXX.
4.8
4.8.1
Freephone Numbers
National Freephone Numbers (NFN)
Freephone services are those services where no call charges are made to the calling
party. The freephone customer (called party) is responsible for the payment of all call
charges.
For clarity of the roles involved with providing this service:

A freephone service provider is a licensee in the Kingdom who is responsible
for ensuring the establishment of access to the national freephone number. All
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telecom licensees must correctly route calls made using freephone numbers to
the appropriate freephone service provider. It is the responsibility of the
freephone service provider to translate the dialed number to the destination
number and route the call to the correct freephone customer;;

A freephone customer is the individual or entity who obtains a freephone
number from a freephone service provider and is responsible for payment of all
charges due to that service provider.
The National freephone service numbers in the Kingdom are structured as follows:
10 digits
National Significant Number (NSN)
3 digits
7 digits
Access Code
Subscriber Number
800
ZYY X XXX
Table 4-9. National Freephone Numbers Structure
Where:
(Z = 0 - 7, 9,
Y = 0 - 9 and ‘YY’ may indicate the licensee,
X = 0 - 9).
National freephone numbers are allocated to fixed and mobile licensees. This pattern
gives a capacity of 9M numbers (including the reserve). ForFor each value of
‘800ZYY’, blocks may be designated for particular licensees in ranges of 10K
numbers. Freephonenumbers shall be allocated to licensees in 10 sequential blocks
(‘X’) of 1,000 numbers (‘XXX’). Once an initial allocation has been made within a
particular value of range ‘‘800ZYY’ (10K total numbers), CITC will generally designate
all numbers within that range for the same licensee for sequential allocation in 1K
blocks but, at its sole and reasonable discretion, may allocate within that range to
another licensee. The utilization ratio is 75% before the licensee may apply for a new
block.
The ‘‘must route’ obligation applies to NFN numbers with immediate effect after
approving this Plan. The originating network licensee must route all traffic to valid NFN
numbers to the terminating network.
4.8.2
International Freephone Numbers (IFN)
International Freephone Service (IFS) enables an IFS customer (called party) in
another country (host country) to be assigned one or more freephone numbers which
allow callers in the Kingdom to call the IFS customer free of charge. All service- and
call-related charges are paid by the IFS customer.
For clarity of the roles involved with providing this service:

An IFS access provider is a Recognized Operating Agency (ROA) in the
Kingdom who is responsible for ensuring that the IFN will route and terminate
correctly in the host country.
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
An IFS service provider is an ROA in the host country who provides the
international freephone service to the IFS customer and is responsible for all
relations with the IFS customer concerning the service;

An IFS customer is the individual or entity in the host country that obtains an
international freephone service from an IFS service provider and is responsible
for payment of all charges due to that IFS service provider;;

International freephone service is provided through bilateral agreements between
IFS service providers and IFS access providers;

All telecom licensees must correctly route calls made using IFS numbers to the
appropriate IFS access provider (licensee)within the Kingdom.
International freephone numbers in the Kingdom are structured as follows:
10 digits
3 digits
1 digit
6 digits
Access Code
International Identifier
Subscriber Number
800
8
XXXXX X
Table 4-10. IFN Structure
Where:
X = 0 - 9.
This pattern gives a capacity of 1M numbers.
IFNs shall be allocated to IFS access providers (fixed and mobile licensees) in 100K
sequential blocks (‘XXXXX’) of10 numbers (‘X’). The utilization ratiois 75% before the
licensee may apply for a new number.
The ‘‘must route’ obligation applies to IFN numbers with immediate effect after
approving this Plan. The originating network licensee must route all traffic to valid IFS
numbers to the network of the IFS access provider.
4.9
Home Country Direct Numbers
Home Country Direct (HCD) enables an end-user in the Kingdom to access an
international operator of another country (host country), using a non-chargeable
number, for the purpose of placing an international call to his home country. HCD
involves a two-stage international call and requires the HCD service provider to have a
bilateral agreement in place with the HCD access provider.
For clarity of the roles involved with providing this service:

An HCD access provider is an ROA in the Kingdom who is responsible for
ensuring that the HCD number will route and terminate correctly at the
international operator in the host country;;
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
An HCD service provider is an with international operator service in the host
country.
HCD numbers in the Kingdom are structured as follows:
6 digits
4 digits
2 digits
Access Code
Destination Country Operator Service Code
1800
XX
Table 4-11. HCD Numbering Structure
Where:
X = 0 -- 9.
HCD numbers are allocated to fixed and mobile licensees as individual numbers.
The ‘‘must route’ obligation applies to HCD numbers with immediate effect. The
originating network licensee must route all traffic to valid HCD numbers to the network
of the HCD access provider.
4.10
Premium Rate Services (PRS) Numbers
A PRS number is used to connect to certain value-added services, including content,
information and audience voting services. PRS calls are charged at a rate higher than
similar calls to geographic, public mobile or nomadic numbers and are charged entirely
to the calling party. Calls to PRS numbers may be charged per minute, per call or by
subscription.
For calls to PRS numbers, call charges in excess of the network charges are passed to
the value-added service provider (VASP). This gives a measure of control of the call
prices to the VASP who understands the value of the service that it is providing. As a
license condition, VASPs are required to advertise the rate of the call at the same time
as they advertise the number, at all times and in all media.
Access to the VASP using the PRS number is via the network of the telecom licensee
with which the VASP has contracted (contracting licensee). Calls to the PRS number
will be translated on the contracting licensee’s network and routed to a geographic,
public mobile, nomadic or other on-network number. For purposes of this Plan, but
subject to any other applicable regulations, a telecom service provider may also be a
VASP.
PRS numbers in the Kingdom are structured as follows:
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8 digits
National Significant Number (NSN)
3 digits
2 digits
3 digits
Access Code
Licensee Indicator
Station Number
700
ZY
XXX
Table 4-12. 8-Digit PRS Numbering Structure
Where:
Z = 0 - 8 for 8-digit PRS service;
Z = 9 is reserved for transition to 9-digit dialing if needed;
Y = 0 - 9;
X = 0 - 9.
This pattern allows up to 90K numbers. In the event that additional PRS numbers are
required in future, the number length will be increased to nine digits by adding another
digit ‘Z’ after the ‘700’, as follows:
9 digits
National Significant Number (NSN)
3 digits
3 digits
3 digits
Access Code
Licensee Indicator
Station Number
700
ZYY
XXX
Table 4-13. Future 9-Digit PRS Numbering Structure
Where:
Z = 0 - 9;
Y = 0 - 9;
X = 0 - 9.
At the time of conversion from 8- to 9-digit dialing, all existing PRS numbers would have
‘Z’ = 9 inserted in the fourth position, allowing unambiguous transition.
PRS numbers shall be allocated to fixed and mobile licensees in blocks of 1,000
sequential numbers. The required utilization ratio is 75% before licensees may apply for
allocation of an additional block.
The ‘must route’ obligation applies to PRS numbers. The originating network licensee
must route all traffic to valid PRS numbers to the terminating network. It is possible that
contracts between the VASP and the terminating licensee do not provide for termination
of off-network calls. This is a decision between these two parties and cannot be known
by other licensees. It is the responsibility, therefore, of the terminating licensee to
terminate incoming off-network calls either at the VASP or at an appropriate treatment.
All licensees will have until the cutover date in zone 1 of the zone code conversion (see
Section 3.4.3) to implement the necessary changes in their networks and to modify
contracts and interconnection agreements as needed.
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4.11
Shared Cost Numbers
Shared cost numbers are used for services where a portion of the charges for the call is
paid by the calling party, the balance being paid by the called party. No part of the
charge collected from the calling party may be paid to the called party. The only shared
cost service currently offered in the Kingdom is universal access numbers, though
licensees may design other innovative services. Each fixed and mobile licensee must
apply the same charge for all calls to universal access numbers originating on its
network (though charges applied by different licensees may be different).
Access to the entity using the shared cost number is via the network of the licensee with
which it has contracted to provide the number translation service (contracting licensee).
Shared cost numbers in the Kingdom are structured as follows:
9 digits
National Significant Number (NSN)
2 digits
2 digits
5 digits
Access Code
Allocation Range
Subscriber Number
92
ZZ
Y X XXX
Table 4-14. Shared Cost Numbering Structure
Where:
ZZ = 00 for universal access number service;
ZZ = 01 - 09 for other shared cost services;
Y = 0 - 9 and may indicate the licensee;
X = 0 - 9.
Shared cost numbers are designated in the series ‘9200’ to ‘9209’. This pattern yields a
capacity of 1M numbers. For each value of ‘92ZZY’, blocks may be designated for
particular licensees in ranges of 10K numbers.
Universal access numbers shall be allocated to fixed licensees in 10 sequential blocks
(‘X’) of 1,000 numbers (‘XXX’). Numbers for other shared cost services may be
allocated to fixed and mobile licensees, depending on the details of the service. Once
an initial allocation has been made within a particular value of range ‘92ZZY’ (10K total
numbers), CITC will generally designate all numbers within that range for the same
licensee in sequential blocks of 1,000 numbers but, at its sole and reasonable
discretion, may allocate within that range to another licensee. The required utilization
ratio is 75% before licensees may apply for allocation of an additional block.
The ‘must route’ obligation applies to shared cost numbers. The originating network
licensee must route all traffic to valid shared cost numbers to the terminating network.
The terminating licensee may deliver off-network calls to the contracting entity or to an
appropriate treatment, depending on the conditions of the service contract regarding
termination and charging of off-network calls. Because these ‘must route’ and tariff
conditions may represent a change for some telecom service providers, all licensees
will have until the cutover date in zone 1 of the zone code conversion (see Section
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3.4.3) to make the necessary changes in their networks and to modify contracts as
needed.
4.12
Shared Revenue Numbers
Shared revenue numbers are used for services where a portion of the charges for the
call is paid to the called party. Calls to shared revenue numbers may be charged per
minute, per call or by subscription.
Access to the entity using the shared revenue number is via the network of the licensee
with which it has contracted to provide the number translation service (contracting
licensee).
Shared revenue numbers in the Kingdom are structured as follows:
9 digits
National Significant Number (NSN)
2 digits
2 digits
5 digits
Access Code
Allocation Range
Subscriber Number
92
ZZ
Y XXX
Table 4-15. Shared Revenue Numbering Structure
Where:
ZZ = 50 - 59;
Y = 0 - 9 and may indicate the licensee;
X = 0 - 9.
Shared revenue numbers are designated in the series ‘9250’ to ‘9259’. This pattern
yields a capacity of 1M numbers. For each value of ‘92ZZY’, blocks may be designated
for particular licensees in ranges of 10K numbers.
Shared revenue service numbers shall be allocated to fixed and mobile licensees in 10
sequential blocks (‘X’) of 1,000 numbers (‘XXX’). Once an initial allocation has been
made within a particular value of range ‘92ZZY’ (10K total numbers), CITC will generally
designate all numbers within that range for the same licensee but, at its sole and
reasonable discretion, may allocate within that range to another licensee. The required
utilization ratio is 75% before licensees may apply for allocation of an additional block.
CITC may at its sole and reasonable discretion use the ‘9250’ to ‘9259’ series numbers
for other future services and open the range '300' + 5 digits for shared revenue
services.
The ‘must route’ obligation applies to shared revenue numbers. The originating network
licensee must route all traffic to valid shared revenue numbers to the terminating
network. The terminating licensee may deliver off-network calls to the contracting entity
or to an appropriate treatment, depending on the conditions of the service contract
regarding termination and charging of off-network calls.
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4.13
Short Codes
Short codes are non-geographic numbers allocated for access to important services
provided by government and other parties that affect all sectors of society. In addition,
they are used for access and routing to specific ICT-related services and networks of
the FBPs and Virtual Network Operators (VNOs).
The short codes in the Kingdom are structured as follows:


3-digit codes that begin primarily with ‘9’ (see Annex 10);
4-, 5- and 6-digit codes that begin primarily with ‘1’ (see Annexes 10 and 11).
Short codes will be allocated to fixed, mobile and data FBPs and to VNOs to provide
their services and for access and routing between networks offering public telecom
services, in addition to accessing services of government and other parties. Short codes
are classified as follows.
4.13.1
Carrier Selection Codes
These codes are used by the calling party to select the network to route his national or
international call or to override any pre-selected routing network. They are followed by
the full national or international number of the subscriber or service that is being
called.
The following 60 short codes are designated for carrier selection:

5-digit codes of the form ‘111YX’ (Y = 1 - 6).
All other values of ‘Y’ are reserved for future services.
The format for a dialed call using carrier selection will be:
The carrier selection code followed by: the trunk prefix and the full National
Significant Number; or the international prefix and the country code and the full
NSN.
4.13.2
Inter-network Routing Codes
These codes are used to route traffic between the networks of licensees. The
following 10K short codes are designated for inter-network routing:

6-digit codes of the form ‘13XXXX’.
4.13.3
Telecom Service Provider Codes
Calling parties use these codes to access the services of telecom service providers.
Telecom service provider codes are divided into two categories, internal and external.
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4.13.3.1 Internal Codes
These codes are used only within the network of the telecom licensee to whom the
code was allocated, to access services that are offered on that network. The
following short codes are designated for internal codes:

‘96X’ of the 3-digit codes (except ‘969’ which is allocated for external
phonogram service and ‘966’ which is protected to avoid confusion with the
country code);

‘14YX’ (Y ≠ 3, 4, 9) of the 4-digit codes (total of 70 codes);

‘143YX’ (Y ≠ 3), ‘144YX’ (Y ≠ 4) and ‘149YX’ (Y ≠ 9) of the 5-digit codes (total
of 270 codes); and

‘1433XX’, ‘1444XX’ and ‘1499XX’ of the 6-digit codes (total of 300 codes).
4.13.3.2 External Codes
These codes are used to access services provided by the licensee to whom the
code was allocated, from either inside or outside its network. These codes are
subject to the ‘must route’ obligation with immediate effect. The following short
codes are designated for external codes:

‘90X’, ‘95X’ and ‘969’ of the 3-digit codes (total of 20 codes);

‘110X’, ‘16YX’ (Y ≠ 6) and ‘17YX’ (Y ≠ 7) of the 4-digit codes (total of 190
codes);

‘166YX’ (Y ≠ 0) and ‘177YX’ (Y ≠ 0) of the 5-digit codes (total of 180 codes);
and

‘1660XX’ and ‘1770XX’ of the 6-digit codes (total of 200 codes).
4.13.4
Codes for Government and Other Parties
These codes are used to access emergency services and special services, provided
by government and other parties, which affect all sectors of society. These codes are
subject to the ‘must route’ obligation with immediate effect. The following short codes
are designated for this application:

3-digit codes of the form ‘112’ and ‘911’ (designated for emergency services),
‘93X’, ‘94X’, ‘98X’ and ‘99X’ (total of 42 codes);

4-digit codes of the form ‘19YX’ (Y ≠ 9) (total of 90 codes);

5-digit codes of the form ‘199YX’ (Y ≠ 0) (total of 90 codes); and

6-digit codes of the form ‘1990XX’ (total of 100 codes) and ‘116XXX’.
Short codes for government and other parties are divided into two categories, public
and private codes.
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4.13.4.1 Public Codes
These codes are allocated for services which relate to national, community and
individual safety and security and for services which relate to public safety such as
police, Civil Defense and the Saudi Red Crescent. Annex 12 provides an updated
list of the public codes.
4.13.4.2 Private Codes
These codes are allocated for emergency services and other important services,
delivered by government and other parties, which affect all sectors of society.
4.14
Short Message Service (SMS) Codes
SMS codes are numbers used for sending and exchanging messages (text, voice and
video) related to value-added services to and from the end-user through the networks of
telecom service providers (mobile licensees). To avoid dialing ambiguity, SMS numbers
must be transmitted from terminals with a ‘send button’ to a network that recognizes that
all digits have been sent. This capability currently exists only on public mobile networks.
SMS codes are classified as follows.
4.14.1
Internal Message Codes
Internal message codes are allocated for telecom service providers to enable their
end-users to access SMS service providers. Internal message codes are structured as
follows:
6 digits
2 digits
4 digits
SMS Code Range
Offered Service Code
ZY
X XXX
Table 4-16. Internal Message Code Structure
Where:
Z = 6, 7, 8;
Y = 0 - 9;
X = 0 - 9.
All SMS codes with leading digit ‘Z’ = 0 - 4 or ‘Z’ = 9 are reserved for future use.
Internal message codes may be allocated to any telecom service provider in blocks of
1,000 sequential numbers (‘XXX’). The required utilization ratio is 85% before
licensees may apply for an additional allocation.
4.14.2
Unified Message Codes
Unified message codes are classified into two types.
4.14.2.1 Type ‘a’ – Unified Message Codes for Humanitarian Organizations
Unified message codes for humanitarian organizations are allocated for telecom
service providers to enable their end-users to access Kingdom-wide humanitarian
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services provided by non-profit organizations and affecting all sectors of society.
Unified message codes for humanitarian organizations are structured as follows:
4 digits
2 digits
2 digits
SMS Code Range
Offered Service Code
ZY
XX
Table 4-17. Unified Message Code Structure for Humanitarian Organizations
Where:
Z = 5;
Y = 0 - 9;
X = 0 - 9.
Unified message codes for humanitarian organizations will be allocated as individual
codes. CITC may allocate 6 digits codes for this category when it deems necessary
and appropriate.
4.14.2.2 Type ‘b’ – Unified Message Codes for SMS Service Providers
Unified message codes for SMS service providers are allocated for all telecom
service providers to enable their end-users to access the services of the same SMS
service providers. Unified message codes for SMS service providers are structured
as follows:
6 digits
2 digits
4 digits
SMS Code Range
Offered Service Code
ZY
XXXX
Table 4-18. Unified Message Code Structure for SMS Service Providers
Where:
Z = 5;
Y = 0 - 9;
X = 0 - 9.
Unified message codes for SMS service providers will be allocated as individual
codes.
4.15
Unstructured Supplementary Service Data (USSD) Codes
USSD codes are used by end-users to access network supplementary services and
information services. The codes use the handset symbols ‘’ (star or asterisk) and ‘#’
(hash) and contain 2- or 3-digit numbers.
Only codes used for user-initiated USSD services are included in this Plan. Licensees
may adopt their own code structures for network-initiated USSD. Though international
specifications apply only to GSM and 3G mobile, the concept of USSD can be extended
to all network technologies. USSD is specified in GSM 02.90 and GSM 03.90. GSM
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02.90 contains most of the numbering information about service codes, while GSM
03.90 deals with network-initiated USSD. For 3G, the equivalent specifications are
GSM 22.90 and GSM 23.90.
USSD codes in the Kingdom are structured as follows:
(Prefix of 1, 2 or 3 mixed characters ‘’ or ‘#’) + Service Code + Optional
Parameters + ‘#’

For most USSD services, the prefix is just ‘’. Some supplementary services
use a range of prefixes: set (); check (#); delete (##); activate (); or
deactivate (#) a service.

The service code is a string of two or three digits.

Optional parameters always start with a ‘’ followed by a number of digits;
there can be many parameters, each preceded by a ‘’.

USSD codes always finish with ‘#’ (except service codes starting with ‘7’,
where the ‘#’ is optional) .
Examples:
10#
Balance enquiry
1231234#
Information service 1234
2105XXXXXXXX# Divert calls to 05XXXXXXXX
User-initiated USSD codes will not be allocated by CITC but may be self-allocated by
fixed and mobile licensees. Licensees must conform, however, to the rules in Section
6.5.
4.16
Satellite Services Numbers
ITU-T assigns country codes to satellite services providers who then administer their
own numbering plans consistent with Recommendation E.164. Inmarsat, primarily a
maritime service, has been assigned country codes ‘870’ to ‘874’. The Global Mobile
Satellite System providers have been assigned country code ‘881’.
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5.
Dialing Procedures
5.1
5.1.1
Dialing Plan
Geographic Numbers
The Kingdom has an open dialing plan for geographic numbers; that is, calls between
geographic numbers of the same fixed licensee and within the same local calling area,
as defined by the licensee, may be dialed without the trunk prefix ‘0’ and the zone
code. However, it is becoming common practice internationally to close the dialing
plan which requires full national dialing on all calls, even within the same local calling
area.
In response to the requirement to create a large pool of new numbering resources,
and to the need to be ready for unforeseen requirements and new services, the dialing
plan in the Kingdom must be structured in line with best practices. This means closing
the dialing plan. Following the implementation, this will lead to simpler ongoing
administration, the ability to introduce new number ranges, and consistent dialing
when fixed number portability is introduced.
Closing the dialing plan shall be implemented within 12 months of CITC formally
announcing that the dialing plan will be closed in the interest of efficient management
of the numbering resources. This will not require a further revision to the Plan.
At that time, all fixed licensees will be required to develop their migration plans for
closing the dialing plan and submit them to CITC for approval.
5.1.2
Non-Geographic Numbers
All numbers for non-geographic services in the Kingdom use a closed dialing plan.
That is, they use the same format irrespective of the locations of the calling party and
the called party.
5.2
Routing of Calls
To avoid confusion among end-users and to provide maximum flexibility, telecom
service providers are required to conform to the following guidelines for calls dialed to
valid numbers as described in this Plan.
5.2.1
All calls to valid numbers, except the internal codes and numbers specified in
this Plan, must be routed to the network of the licensee contracting the
service who is then responsible for properly delivering the call to the
destination.
5.2.2
All calls using the international prefix ‘00’, or the mobile equivalent ‘+’, must
be routed to an appropriate outgoing international gateway.
5.2.3
Calls to geographic numbers may be dialed with as few as seven digits in an
open dialing plan. However, end-users may also dial calls in full national
format (0 ZZ NXX XXXX) or in international format (+966 ZZ NXX XXXX).
End-users may sometimes use formats longer than the minimum needed. For
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example, they may use national dialing when 7-digit dialing is acceptable, or
they may use international dialing for a national call. All unambiguous calls to
any number in the Kingdom, geographic or non-geographic, which are dialed
in formats longer than necessary must be routed and charged as if the
minimum number of digits had been dialed. Licensees must fully apply this
obligation no later than the cutover date of zone 1 of the zone code
conversion (see Section 3.4.3).
5.2.4
Additional digits that follow a short code, particularly inter-network routing and
carrier selection codes, or home country direct (HCD) shall be conveyed to
the destination network.
5.2.5
Incoming international calls may be made to any valid E.164 number within
this Plan that contains the trunk prefix ‘0’. The calls shall be dialed by using
the international prefix of the originating country followed by country code
‘966’ and the NSN. The trunk prefix ‘0’ is not dialed.
5.3
Caller Identification
For calls originating in the Kingdom, the Calling Line Identification Presentation number,
commonly called caller identification (caller ID), transmitted to the destination must be a
valid number which can be properly routed to the calling party (or to the offices of the
calling party if through a PBX or call center). The use of artificially constructed caller ID
numbers is expressly prohibited. Consistent formatting of caller IDs is needed to avoid
confusion among end-users.
For calls directed to national numbers, the caller ID number must be formatted as a full
national number beginning with the trunk prefix ‘0’ (if applicable based on the numbering
structure). If the calling party could be contacted via either a translated number (such as
a short code or a freephone number) or a direct number (such as geographic, nomadic
or public mobile), the choice of which number to display in the caller ID is optional.
For calls directed to international numbers, the caller ID number must be formatted as
an international number beginning with the country code ‘966’. ITU Recommendation
E.157 is to be followed.
As there have previously been no guidelines on the formatting of caller identification
numbers, licensees will be given until no later than the zone 1 cutover of the zone code
conversion (see Section 3.4.3) to fully conform to these requirements.
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6.
Management and Implementation of the National Numbering
Plan
6.1
Number Eligibility Criteria
All licensed providers of telecom services in the Kingdom are eligible to apply to CITC
for allocation of relevant number blocks in accordance with their license and with the
restrictions on eligible licensees described in Chapter 4 of this Plan. Successful
applicants will receive written approvals to use the allocated numbers (referred to as
numbering licensing in the Act)
6.2
Number Allocation Rules
6.2.1
Licensees shall meet the utilization targets before applying to CITC for
number allocations. The formula for determining the utilization ratio is given in
Annex 9, which also includes the utilization targets and allocation block sizes
for each service. If utilization targets are not met, licensees must provide
detailed forecasts and convincing justifications to substantiate the timing of
the application. CITC may, at its discretion, agree to allocate number blocks
to licensees. CITC will give special consideration to early applications from
new entrants and for the introduction of new services. Conditions may apply
to the particular service as defined in the sections on numbering structure for
each individual service in Chapter 4.
6.2.2
Applications for number allocations shall be made to CITC in accordance with
the rules and guidelines in this Plan. Applications by telecom service
providers shall be made electronically using the CITC NMS(2) if possible;
otherwise the forms in Annexes 14 and 15 may be used to apply in writing.
6.2.3
Applications for number allocations will generally be treated on a ‘first come,
first served’ basis. If a range has been designated for a licensee, specific
allocations within that range will be sequential, starting from the lowest blocks
and ending at the highest blocks, unless CITC determines otherwise.
Applicants may state a preference when opening a new range and CITC will
take account of the stated preference when considering the application.
6.2.4
For any service for which numbers are allocated as blocks and not as
individual numbers, CITC may divide the number series into ranges and
whole ranges may be set aside (designated) to be used by a single licensee
once an initial allocation has been made in that range. The designations may
be withdrawn at any time if CITC determines that it is in the interest of
efficient use of the available numbering capacity to withdraw the designation.
6.2.5
Where there is a need for number allocations which are not permanent, CITC
may allocate numbers for a specific period. Licensee should document that
(2) www.citc.gov.sa/nms
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period in the ‘description’ portion of the application. Licensees shall cease
using the allocated numbers once the specified allocation period has expired.
6.2.6
The application for allocation should be submitted to CITC between four and
six months prior to the expected activation date. This is to allow enough time
for CITC approval and for the 30-day advance notification period to other
telecom service providers.
6.2.7
CITC will, within 30 working days of receipt of all required information, inform
the licensee about the result of the application.
6.2.8
Numbers for all services are generally allocated in blocks as shown in Annex
9. CITC, at its discretion, will normally allocate sufficient numbers to meet 12
months requirements as indicated in the 3-year rolling forecast that is
documented in the application.
6.2.9
The allocation shall be used only for the purpose specified in the application.
CITC may, at its discretion, apply additional specific conditions on the use of
an allocation if it considers that it is in the national interest to do so.
6.2.10 Licensee shall not use the numbers allocated to them to provide services
which contravene the rules of Islamic Sharia, morals and ethics and rules of
public behavior, customs or rules of public decency, or which contain any
violation of the laws and regulations of the Kingdom of Saudi Arabia.
6.2.11 Licensees shall apply to CITC for approval if they require any changes to the
use of allocated numbers.
6.2.12 Licensees shall not use number allocations in an anti-competitive manner.
6.2.13 Allocations shall not be traded or directly transferred between licensees.
6.2.14 When it deems it necessary and appropriate, CITC may allocate an
alternative range that is not as requested in the application.
6.2.15 CITC may establish the allocation block size, the utilization target and the
designation range size for any service not specified in annex 9 via notification
in writing to licensees.
6.3
Additional Allocation Rules for Short Codes
6.3.1
Short codes are only allocated to services that are available 24 hours a day
throughout the Kingdom on a permanent basis.
6.3.2
Premium rate services shall not be provided through any of the telecom
service provider short codes.
6.3.3
Licensee must obtain approval from CITC for the services to be provided
through short codes before applying for their allocation.
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6.3.4
Short codes shall not be used to deliver content services such as
competitions, entertainment, chatting, games and similar services.
6.3.5
Licensees may not use any of the short codes for public service
announcements to support any of their services which are not directly related
to the conduct of their ICT business as licensed by CITC, or to support the
services offered by any other enterprise, company or organization.
6.3.6
CITC may set an upper limit on the number of vanity codes in each of the 4-,
5- and 6-digit ranges of the external codes which may be allocated to each
licensee as shown in Annex 11.
6.3.7
CITC may allocate any of the internal codes to more than one licensee, while
external codes are limited to only one licensee.
6.3.8
CITC may designate and allocate one of the internal codes to all licensees in
order to provide similar services.
6.3.9
FBPs other than mobile or fixed licensees (such as data service licensees)
shall make their applications for short codes through one of the fixed or
mobile licensees.
6.3.10 Government entities or other entities requesting a short code, shall coordinate
with CITC to obtain approval for the provision of its service through the
requested code. The entity shall then be responsible for coordination with one
of the eligible telecom service providers who to apply to CITC for allocation of
that code.. Annex 13 provides guidance on the length of the short code that
can be requested.
6.4
Additional Allocation Rules for SMS Codes
6.4.1
SMS service providers shall enable anyone who wishes to subscribe to their
service to send a free text message asking for details of the charges for the
subscription. The subscription may not be activated until a confirmation
message has been received from the subscriber.
6.4.2
SMS service providers must advertise the rate of the service at the same time
as they advertise the service number, at all times and in all media.
6.4.3
SMS service providers must allow the subscriber to cancel his subscription to
any offered service, at no charge, by texting the letter ‘U’ (followed by a space
and the code for the particular service, if there is one) to the SMS code.
6.4.4
Type ‘a’ unified message short codes are allocated to non-profit organizations
providing humanitarian services covering all segments of society Kingdomwide. It is the responsibility of the organization to apply to CITC to obtain
approval for the use the unified SMS code for its services. Once approved,
CITC will allocate that short code to all licensees with instructions for its
activation.
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6.4.5
SMS service providers must use the form in Annex 15 when applying for
unified message codes. The application must be accompanied by proof that
more than one telecom service provider is ready to deliver the service through
its network to his subscribers.
6.4.6
Type ‘b’ unified message short codes are allocated only for services provided
on a permanent basis.
6.4.7
When applying for allocation of a unified message code for a currently
existing service, an SMS service provider shall cease using the codes
currently used for that service within three months of the date of approval of
the application.
6.4.8
An SMS service provider who is allocated a unified message code for a
particular service may not provide the same service via any other code.
6.5
Rules for Self-Allocation and Usage of USSD Codes
The use of USSD codes is likely to be dynamic so it is not intended to include the use of
specific codes within the Plan. However, to avoid end-user confusion, CITC will adopt
international practice for the use of the codes, along with measures to ensure consistent
use of the codes within the Kingdom.
3
6.5.1
Codes shall be used in the manner specified in the ‘ETSI Register of
supplementary service codes’3 and ETSI standard ETS 300 738, ‘Minimum
man-machine interface (MMI) to public network based supplementary
services’.
6.5.2
USSD must not use service codes that correspond with 3-digit short codes
(see Section 4.13).
6.5.3
The ‘1X’ and ‘1XX’ service codes should be used for charging and information
services.
6.5.4
Only one service code may be used by each licensee for charging support (in
the ‘100’ to ‘149’ range). Optional parameters shall be used by the licensee to
provide multiple charging support services.
6.5.5
Service codes ‘10’ to ‘14’, ‘10X’ to ’14X’, ‘7X’ and ‘7XX’ are reserved for those
home location services (services provided by the end-user’s home network)
which are always provided by the end-user’s home service provider, even
when roaming within the Kingdom.
6.5.6
Service codes ‘15’ to ‘19’ and ‘15X’ to ‘19X’ are reserved for services
provided by the end-user’s current service provider (the network that he is
connected to at the time that the service is used); that is, the visited service
provider when roaming or the home service provider when at home. When
http://portal.etsi.org/hf/brochure/sslistnov04.pdf
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roaming within the Kingdom, all other service codes may be processed by the
visited service provider, but if they are not recognized by the visited service
provider, or if they are not in context, they will be referred back for processing
by the end-user’s home service provider.
6.5.7
Service codes to control standard supplementary services should use
standard ’0X’, ‘0XX’ and ‘2X’ to ‘9XX’ codes where appropriate.
6.5.8
Licensees must ensure that there is a clear separation of service codes
between free and chargeable services.
6.5.9
with accordance to item 2.1.1, self-allocated USSD codes, or any other
number incorporating ‘’ or ‘#’, may not be used to provide service to an enduser.
6.6
6.6.1
Submission of Applications
The licensee shall provide the following information to CITC when applying for
an allocation. Any data which are unchanged from the most recent SemiAnnual Numbering Report may simply be referenced:
a)
Name and contact details of the licensee. Where a person submits an
application on behalf of the licensee, a signed and dated letter of
authorization from the licensee shall accompany the application;
b)
Details of the relevant telecom license or authorization under which the
licensee intends to use the requested number blocks and of the
system being operated;
c)
Type of numbering resource requested;
d)
Number of blocks requested;
e)
Details of any existing number ranges held by the licensee that are
relevant to that application;
f)
A 3-year rolling forecast, including details of the utilization of existing
number allocations and a forecast of expected utilization of the
requested numbers;
g)
Description, nature and function of the service for which numbers are
requested, along with dialing procedure;
h)
Expected activation date;
i)
In the case of an application for an allocation for a specific period, the
beginning and end dates that the numbers will be required;
j)
Authorized signature of the licensee; and
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k)
6.6.2
6.6.3
6.7
6.7.1
6.7.2
Any other information that the licensee considers necessary or
appropriate to justify the application.
The licensee shall attach the following information when applying for
geographic numbers:
a)
Numbers in reserve for actual end-user orders and a forecast of
expected utilization of these reserved numbers;
b)
The zone code for which the numbers are requested;
c)
The exchange code (NXX) requested, if the licensee has a preference;
and
d)
The LCA for which the numbers are requested. See Annexes 3 to 8 for
a list of LCAs.
CITC may, at its discretion, request clarification of the information provided
with the application or request additional information before it is able to make
a decision on the application, which the applicant shall provide. This may
include a description of the licensee’s technical and operational system
configuration.
Assessment of Applications
CITC will take the following criteria into account when assessing an
application:
a)
The principles and regulations of the NNP;
b)
Any relevant license conditions;
c)
Whether CITC considers that the proposed use of the numbering
range is appropriate;
d)
The views of the licensee and other interested parties;
e)
Unusual circumstances, such as a new entrant or a new service; and
f)
Any other matters that CITC deems relevant, such as a need to open a
new range or to make changes to the NNP in order to allocate the
requested numbers or codes.
CITC may exceed the period of 30 working days following receipt of all
required information to decide on an application under the following
circumstances:
a)
A period of consultation is necessary, as determined by CITC;
b)
There are significant issues related to the application that cannot
reasonably be handled within 30 working days; or
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c)
CITC considers that a longer period is justified and informs the
licensee in writing of the revised period.
6.7.3
Numbers are never allocated except via a written allocation approval from
CITC. If for any reason CITC does not approve or deny an application within
30 working days, or does not inform the licensee in writing of a revised period,
this shall not be interpreted to mean that CITC has approved the application
by default.
6.7.4
CITC may deny an application for an allocation of number blocks for reasons
which include but are not limited to the following:
a)
The request is not consistent with the allocation rules or guidelines
stipulated in this Plan;
b)
The requested number blocks are not available;
c)
The applicant does not hold an appropriate license;
d)
The applicant has not met the eligibility criterion;
e)
The expected activation date is beyond six months from the application
date, except in unusual circumstances which must be documented by
the applicant;
f)
The planned services are not considered by CITC to be appropriate for
the requested number blocks;
g)
A previous related allocation has not yet been used in accordance with
the licensee’s stated plans, or has been used for services or purposes
other than those specified or permitted in the terms of the allocation,
unless adequately explained in the application;
h)
Numbers from a previous related allocation have been assigned or are
being used illegally or contrary to CITC regulations, such as numbers
for which proper identification of the end-user has not been obtained;
i)
CITC considers that the allocation would not be in the national interest;
j)
CITC considers that the allocation would unfairly impede competition;
k)
The licensee has not followed the reporting process required in this
Plan.
6.7.5
In the event of a denial, whether in part or in full, CITC will inform the licensee
in writing.
6.7.6
A licensee may request CITC to treat its application for allocation in
confidence, and CITC will consider the request in accordance with its
Statutes.
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6.8
Number Activation Rules
6.8.1
The licensee shall activate the allocated number within three months of the
date of allocation.
6.8.2
Licensees must notify CITC, all other telecom service providers in the
Kingdom and, if appropriate, Recognized Operating Agencies (ROAs)
overseas of the activation date; that is, the date they will activate the new
number allocations in their networks. Within the Kingdom, the notice period
must be 30 calendar days (or a shorter period if documented in the RIO for
activation of new number ranges), and the notice must be accompanied by a
copy of the CITC allocation approval. Timescales for notification of ROAs
overseas are as mutually agreed between the parties.
6.8.3
The other telecom service providers in the Kingdom must correctly route the
new number allocations by the activation date.
6.8.4
Number ranges are considered activated by the licensee to whom they were
allocated when the licensee correctly routes all incoming calls to these
numbers either to an end-user or to an appropriate treatment.
6.8.5
Licensees shall advise CITC of the contact persons in their organizations who
are responsible for notification of other concerned parties.
6.9
Fees
6.9.1
The fees for numbers are charged from the date of allocation.
6.9.2
Licensees shall pay the number allocation fees and the annual usage fees for
the remainder of the year within 30 days of the allocation date.
6.9.3
Licensees shall pay the annual usage fees for allocated numbers within 30
days of the beginning of each calendar year.
6.9.4
The fees for number allocation and for annual usage are published on the
CITC website.
6.9.5
Public short codes and unified SMS message codes for humanitarian
services are exempt from allocation fees and annual usage fees.
6.10
Cancellation of Number Allocations
6.10.1 CITC may cancel number allocations for reasons which include but are not
limited to:
a)
Failure to comply with number allocation rules;
b)
The licensee has not activated the numbers or suspended the related
services for more than three months of the allocation;
c)
Insufficient or inefficient usage of allocated number blocks;
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d)
All numbers in an allocated range have been deactivated;
e)
A unified SMS message code has been limited to the subscribers of
only one telecom service provider for more than three months;
f)
The annual fees related to the allocation have been unpaid for three
months after their due date;
g)
CITC has determined that a critical need for additional number blocks
elsewhere mandates such cancellation;
h)
CITC has determined that cancellation is necessary to ensure that fair
and open competition is maintained;
i)
International harmonization requirements mandate such cancellation;
j)
CITC has deemed such cancellation to be in the overall national
interest; or
k)
It is necessary as part of a change to the NNP.
6.10.2 Cancellation of the allocation of a working number range may be made only
after CITC has issued a notice of at least six months. This is consistent with
Section 6.11.1.
6.10.3 Cancellation of a number allocation made for a specific period shall occur
automatically at the end of the period stated in the application.
6.10.4 CITC will not have any liability in the event of a cancellation of any
allocation.
6.10.5 If a licensee no longer requires the use of an allocation that has been made,
then the allocation should be returned to CITC at the earliest opportunity.
6.10.6 CITC will not accept the partial return of any number blocks.
6.10.7 For geographic numbers, CITC may determine, in its sole judgment, that the
utilization ratio in a particular exchange is and will remain below targets and
that the unused numbers are needed elsewhere. CITC may recover unused
blocks of 1K numbers, even if this requires number changes in order to
clear certain blocks.
6.11 Renumbering and Notice of Number Changes
6.11.1 A licensee seeking to recover and replace an end-user’s number must take
reasonable steps to inform the affected end-user that the change will take
place at least six months before the activation date of the new number.
6.11.2 Calls to the old number must be directed, for a reasonable period, to an
explanatory message containing information that a change of number has
occurred (the explanatory message may be recorded).
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6.11.3 The licensee shall ensure that the new number will have at least the same
services and features as the old number.
6.12
Reporting Process
Licensees who have been allocated numbers shall submit a Semi-Annual Numbering
Report (SANR) to CITC within 45 calendar days after the end of each half year. CITC
may change the frequency of the periodic numbering report as it deems appropriate, or
it may request numbering report information at any time. The following information shall
be provided in the report for the number allocations for each service:
a)
The current overall utilization ratio of the total allocations according to the
conditions for that service;
b)
The utilization ratio of each individual allocation, along with the activation dates of
those allocations;
c)
Details of numbers reserved for planned growth, end-user orders or other usage,
with explanations and justifications;
d)
Details of numbers recovered since the last SANR, numbers reassigned to new
end-users since the last SANR, and total inactive numbers not yet recovered;
e)
Details of the usage of SMS internal message codes including the code, name of
the SMS service provider and the cost of the service to the end-user; and
f)
Any other information requested by CITC.
6.13
Status indicators
All numbers and codes within the NNP database will be recorded according to the
following categories:

Allocated (A): Indicates an allocation to a licensee whose name will be listed. If
allocated for a specific period, the end date will be noted;

Allocated and Managed by CITC (AC): Indicates an allocation to a licensee for
which CITC retains sole rights to assign numbers to end-users. The name of the
licensee will be listed;

Allocated for Migration Only (AM): Indicates an allocation to a licensee for the
express purpose of managing a migration from one range to another. This may be
a temporary allocation and, after a suitable specified time and the meeting of the
allocation criteria, CITC may determine that the block could be used for other
purposes and its status changed accordingly;

Application Received (AR): Indicates that CITC has received an application to
allocate the number or codes in a block and that the block is subject to the ‘first
come, first served’ principle, i.e. further applications for the allocation of the block
will be rejected until (and if) CITC rejects the current application;
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
Designated (D): Indicates numbers or codes in a block have been designated for
a specific licensee who has yet to apply for the allocation of the block. The use of
this indicator does not constrain CITC from allocating the block to another licensee
if CITC considers that it is in the interest of efficient use of the numbering capacity
to make such an allocation;

Free (F): Indicates numbers or codes that are available for allocation. Licensees
should note that a number block or codes shown as ‘Free’ could have already
been requested by another licensee between the time of the last update of the
database and the time of applying for the number block;

In Service (IS): Indicates that an allocation has been activated and that some
numbers in the allocated range are in service with end-users. The name of the
licensee will be listed;

Protected (P): Indicates numbers or codes that are protected and unavailable until
further notice or, where a date is shown, until that date. Numbers may be
protected, for example, to avoid temporary or permanent dialing ambiguity;

Reserved for Future Use (R): Indicates that the series of numbers or codes has
been reserved for future use and is not available for allocation.
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Annex 1. Glossary
CITC
DDI
DID
DNS
ETSI
FBP
GMPCS
GSM
GSN
HCD
ID
iDEN
IETF
IFN
IFS
IMSI
IP
ISDN
ITU
ITU-T
LCA
M2M
MCC
MMI
MNC
MSIN
MSN
NDC
NFN
NMS
NNP
NSN
NXX
PBX
PLMN
PMN
PRS
PSTN
RIO
ROA
Operating
SANR
Agency
SMS
Communications and Information Technology Commission
Direct DialingInward
Direct Inward Dialing
Domain Name System
European Telecommunications Standards Institute
Facility-Based service Provider
Global Mobile Personal Communications by Satellite
Global System for Mobile communications
Global Subscriber Number
Home Country Direct
Identification (as in Caller ID)
integrated Digital Enhanced Network
Internet Engineering Task Force
International Freephone Number
International Freephone Service
International Mobile Subscription Identity
Internet Protocol
Integrated Services Digital Network
International Telecommunication Union
ITU Telecommunication Standardization Sector
Local Calling Area
Machine-to-Machine
Mobile Country Code
Man-Machine Interface
Mobile Network Code
Mobile Subscriber Identification Number
Mobile Subscriber Number
National Destination Code
National Freephone Number
Number Management System
National Numbering Plan
National Significant Number
3-digit local exchange code represented as digits N+X+X
Private Branch Exchange
Public Land Mobile Network
Public Mobile Network
Premium Rate Service
Public Switched Telephone Network
Reference Interconnection Offer
Recognized Operating Agency
Semi-Annual Numbering Report
Short Message Service
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SS7
TETRA
UMTS
UPT
URI
USSD
VASP
VNO
Signaling System #7
Terrestrial Trunked Radio
Universal Mobile Telecommunications System
Universal Personal Telecommunications
Uniform Resource Identifier
Unstructured Supplementary Service Data
Value-Added Service Provider
Virtual Network Operator
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Annex 2. Definitions
Address
A string or combination of decimal digits, symbols and additional information which
identifies the specific termination point of a connection in a public network or, where
applicable, in an interconnected private network.
Carrier Selection
The facility offered to the calling party which allows him to opt for a specific carrier on a
call-by-call basis.
Closed Dialing Plan
A non-hierarchical numbering structure. For calls between end-users within the same
local calling area (local calls) or different local calling areas (national calls), it is always
necessary to dial the trunk prefix ‘0’ and the full National Significant Number (NSN).
Country Code
The combination of one, two or three digits identifying a specific country or countries.
Direct Inward Dialing (DID) – also called Direct Dialing Inward (DDI)
A service in which the telecom service provider provides one or more trunk lines to a
customer PBX, assigns a range of telephone numbers to these trunk lines, and forwards
all calls to these telephone numbers over the trunk lines.
End-user or User
The person or corporate entity that uses the retail telecom services.
ENUM
A protocol that is the result of work of the IETF Telephone Number Mapping working
group. The charter of this working group was to define a DNS-based architecture and
protocols for mapping a telephone number to a Uniform Resource Identifier (URI) which
can be used to contact a resource associated with that number. The protocol provides
facilities to resolve E.164 telephone numbers into other resources or services on the
Internet.
Facility-Based service Provider (FBP)
A service provider who builds, operates and maintains its own telecom network and
infrastructure.
Freephone Service
A telephone service in which all charges from the service provider are paid by the called
party.
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Geographic Service
A service that terminates at a fixed geographical location and that cannot be changed
without the intervention of the licensee.
Global Subscriber Number (GSN)
A number identifying a subscriber for a particular global service managed by ITU.
Home Country Direct (HCD)
An optional feature of international telephone service which enables a caller in one
country to directly access the home country direct service provider in a second country
for the purpose of placing a call terminating within the second country. This feature is
provided on the basis of a bilateral agreement between the cooperating ROAs.
Inactive Number
A number assigned to an end-user but which is no longer active due to specific reasons
and has not yet been recovered by the licensee. Reasons for being no active include:



The subscription has ended;
The service has been terminated following a period of suspension, due to nonpayment, or for any other valid reason.
The Number has not been activated within 90 days.
International Mobile Subscription Identity (IMSI)
A string of up to 15 decimal digits which is a unique international identification of a
mobile terminal or mobile subscriber. IMSIs may also be used for terminal or subscriber
identification within fixed or wire line networks that offer mobility services or to achieve
compatibility with networks that have mobility services. The IMSI consists of three fields:
the Mobile Country Code (MCC), the Mobile Network Code (MNC) and the Mobile
Subscriber Identification Number (MSIN).
International Prefix
A digit or combination of digits used to indicate that the number following is an
international public telecommunications number. The prefix is usually written generically
as ‘+’. The digits ‘00’ are used in the Kingdom.
International Public Telecommunications Number
A telecom number which conforms to the structure of ITU-T Recommendation E.164.
Licensee
An entity licensed by CITC to operate a telecom network and/or to provide other
telecom-related services.
National Destination Code (NDC)
A nationally optional code field within an E.164 numbering plan which, combined with
the Subscriber Number, will constitute the National (Significant) Number (NSN). The
NDC is also known as the zone code within the NNP. Other administrations also call it a
city code or an area code.
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National Numbering Plan (NNP)
A plan which specifies the format and structure of numbers for telecom services.
Numbers typically consist of decimal digits and handset symbols segmented into groups
in order to identify specific elements used for identification, routing and charging
capabilities. The NNP uses only the decimal character set 0 - 9 for all number
allocations.
National (Significant) Number (NSN)
That portion of the E.164 number that follows the country code.
Network-Initiated Unstructured Supplementary Service Data
A USSD service initiated by the home network or visited network.
Nomadic Feature
A feature that enables the end-user to use his number for fixed telephony services
provided by the licensee’s network without being linked to a particular geographic
location or forced to change his number. The network endpoint used for a call cannot
change during a call but may change between calls.
Number
The number, sign or other mark which is used in its delivery of telecommunications
services and which may be a string of decimal digits, and possibly other symbols on the
handset, that uniquely indicates the public network termination point and that contains
the information necessary to route the call to this termination point. The term ‘numbering
resource’ may be used to indicate a group of numbers used for the same purpose.
Number Allocation
The process by which CITC allocates the rights to use a number or block of numbers to
a licensee. Exceptionally, CITC may allocate a number or block of numbers directly to
an end-user.
Number Assignment
The licensee assigns an individual number from an allocated block when completing an
individual user order for service.
Number Block
A set of contiguous numbers of a specified or unspecified size.
Number Management System (NMS)
The automated support system used by CITC to manage the allocation and withdrawal
of numbering resources.
Number Portability
A facility by which an end-user can retain an existing number without impairment of
quality, reliability or convenience when switching service from one licensee to another.
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Open Dialing Plan
A hierarchical numbering structure containing a distribution of subscribers into local
calling areas. For calls between subscribers within a local calling area, it is sufficient to
dial the subscriber number. For calls between subscribers in different local calling
areas, it is necessary to dial the NDC (including the trunk prefix ’0‘) and the subscriber
number.
Premium Rate Service (PRS)
A telephone service in which the called party defines charges, in excess of regular call
charges, which are paid by the calling party. The revenue for a PRS call may be shared
between the telecom service provider and the called party. Calls to PRS numbers may
be charged per minute, per call or by subscription. For the service to be considered
PRS (and not shared revenue service – see Section 4.12), call charges must be greater
than or equal to SAR 1 per minute, SAR 1 per call, or SAR 1 per day (on average) by
subscription.
Public Mobile Service
A voice, text or data service (but not data-only service) that terminates on a handset or
personal device that has no intrinsic geographical significance or for which the calls are
charged as if they were so terminated; i.e. mobile telecommunications over a cellular
network of specialized base stations known as cell sites.
Quarantine Period
The time period from when a number is withdrawn from service with an end-user and
the time when the number is available to be re-assigned to another end-user.
Recognized Operating Agency (ROA)
A telecom service provider authorized to provide international service.
Service Provider
Licensed to provide telecom services to end-users but may or may not have its own
network. The services provided may be basic telecom services, such as voice, or more
complex value-added services.
Shared Cost Service
A service where the calling party and the called party share the cost of the call.
Shared Revenue Service
A service where the called party receives a portion of the cost of the call, paid by the
calling party, from the contracting licensee. Calls to shared revenue numbers may be
charged per minute, per call or by subscription. For the service to be considered shared
revenue, call charges must be less than SAR 0.8 per minute, SAR 0.8 per call, or SAR
0.8 per day (on average) by subscription.
Signaling Point Code
A unique address for a signaling point, or node, in an SS7 signaling network.
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SMS Service Provider
An entity licensed by CITC to send bulk SMS messages, including text, voice, video and
multi-media.
Subscriber Number
Within an E.164 numbering plan, the number following the NDC that identifies a
particular subscriber in the network or numbering area.
Trunk Prefix
The number to be dialed in a national telephone call preceding any necessary NDC and
subscriber number. When the number is dialed from outside the country, the trunk prefix
is omitted by the calling party.
Universal Personal Telecommunications (UPT)
Enables access to telecom services while allowing personal mobility. Each UPT user
may participate in a user-defined set of subscribed services and initiate and receive
calls across multiple networks on any fixed or mobile terminal, irrespective of
geographical location, limited only by network capabilities and restrictions imposed by
the licensee. This is not to be confused with international UPT service using country
code ‘878’.
User-Initiated Unstructured Supplementary Service Data
A USSD service started by the end-user.
Valid Number
A number, as defined in this Annex, that is managed by CITC, that has been allocated
to a licensee and that has been activated (though not necessarily assigned) by the
licensee.
Virtual Network Operator (VNO)
A service provider that does not own or manage its own network and infrastructure but
purchases capacity from FBPs and then resells the capacity to business and residential
end-users under its own brand.
Zone Code (ZC)
An alternate term for the National Destination Code (NDC) for geographic services.
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Annex 3. LCAs in Zone Code 1 (11 After Conversion)
LCA
Geographic Area
16
Afif
18
Dawadmi, Sajir, Artawi, Arja, Bijadiyah, Faydah, Nifi, Qurayn
19
Shaqra, Marat, Ushayqir, Qasab
20
Hurayamala, Uyaynah
21
Rimah
22
Quwayiyah, Jilah, Rayn, Muhhayriqah, Halaban, Al Ruwaydah, Al
Khasirah
23
Durma, Muzahimiyah, Jow, Ghatghat, Al Jufayr
24
Riyadh
25
Al Kharj, Sahnah, Dilam
26
Hawtat Bani Tamim, Hariq
27
Layla
28
Sulayil, Tamarh, Khamasin, Nowayimah
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Annex 4. LCAs in Zone Code 2 (12 After Conversion)
LCA
Geographic Area
44
Jeddah
45
Makkah, Jumum, Sharayi Al Mujahidin
46
Taif, Al Qoray, Sahan Bani Saad, Yelamlam, Hadad Bani Malik,
Ushayrah
47
Muwayah, Zalim, Al Dafinah
48
Khurmah, Turabah, Ranyah, Al Amlah
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Annex 5. LCAs in Zone Code 3 (13 After Conversion)
LCA
Geographic Area
01
Hafer Al Baten, Ruqi, Quaysmah, King Khalid City
02
Nairiyah, Khafji, Sarar, Qariyat Al Ulya, Ma’aqala, Nita
03
Jubail
04
Dammam, Khobar, Dahran, Seihat, Qatif, Safwa, Ras Tanurah,
Traut, Thoqbah, Rahimah
05
Abqaiq, Ain Dar, Urayirah
06
Hofuf, Salwa, Uqayr, Ahsa, Harad, Khurais
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Annex 6. LCAs in Zone Code 4 (14 After Conversion)
LCA
Geographic Area
29
Rafha, Duwayd, Uwayqilah, Maaniyah, Lawqah,
Linah, Shuabat Nisab, Nisab, Um Ruhaymah, Samah, Samudah
30
Arar, Turayf, Judaidah
31
Sakaka, Domat Al Jandal, Nabk Abu Qasr, Qara, Tabarjal
32
Qurayat, Isawiyah, Haditha, Kaf, Qaraqir, Hadraj, Maabiyah
33
Tabuk, Haql, Hallet Amar, Uyaynah, Talaah, Badiah, Fajr, Akhadar,
Qalibah
34
Umluj, Wajh
35
Duba, Bada, Shaqrah, Sharaf, Shawq
37
Tayma, Al Jabawiyah
38
Al Ula
39
Khaybar, Al Silsilah
40
Badr Hunayn, Al Musayjid, Al Wasitah, Al Rayyan, Al Akhal, Al
Rayyis
41
Hanakiyah, Mahd Al Dahab, Al Suwaydrah, Al Hisu
42
Madinah, Al Mulayleeh
43
Yanbu, Al Ayiss
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Annex 7. LCAs in Zone Code 6 (16 After Conversion)
LCA
Geographic Area
07
Ain Bin Fuhayd
09
Buraydah, Unayzah, Badaya, Al Rass, Riyadh Al Khabrah, Al
Bukayriyah, Al Miznab, Uyun Al Jiwa, Al Safra, Al Shihiyah,
Shamasiyah
10
Subayh, Uqalat As Suqur, Dulaymiyah
11
Dukhnah
12
Baqa
14
Hail, Jubbah
15
Hayit, Shamli
17
Al Majma'ah, Al Zilfi, Al Ghat, Thumair, Hawtat Sudair, Thadiq,
Rawdat Sudair, Al Artawiyah, Jalajil
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Annex 8. LCAs in Zone Code 7 (17 After Conversion)
LCA
Geographic Area
49
Lith, Qunfudah
53
Biljurashi, Hamir, Baha, Bani Dhabyan, Atawlah Mandaq
54
Abha, Khamis Mushait, Usran, Rownah, Ahad Rofiydah, Sorat Abidah
Dharan Al Janoub
55
Bisha, Sabt Al Alaya
57
Al Nimas, Al Sarh, Tanumah, Balasmar, Barik
58
Jizan, Tuwal, Abu Arish, Sabya, Samitah, Baysh, Suq Al Ahad,
Damad, Darb
59
Najran, Al Arissah, Al Faysaliyah
60
Sharorah
National Numbering Plan – Version 2 – August 2011
66 of 77
Annex 9. Allocation Block Sizes, Designation Range Sizes
and Utilization Targets
Service
Block Size
Utilization Target
10K (1K when
65% for individual
utilization will
exchanges
be low)
Geographic
Designation
Range Sizes
10K
Public Mobile
100K
65%
1M
Nomadic
10K
65%
1M
Universal Personal
Telecommunications (UPT)
10K
65%
1M
M2M
100K
75%
10M
Public Mobile Data
100K
85%
10M
National Freephone
1K
75%
10K
International Freephone
10
75%
10
Home Country Direct
1
100%
1
Premium Rate Service (PRS)
1K
75%
1K
Shared Cost
1K
75%
10K
Shared Revenue
1K
75%
10K
1
100%
1
SMS Internal Codes
1K
85%
1K
SMS Unified Codes
1
100%
1
Short Codes
The utilization ratio for any service is calculated as follows:
Working numbers allocated to licensee
Total numbers allocated to licensee
Working numbers are numbers actually assigned to end-users and do not include the
following:




Numbers recovered from end-users and in quarantine, waiting for adequate time to
pass before they can be reassigned;
Numbers in process to be assigned but not yet activated for a particular end-user
(working reserve);
Numbers assigned or being used illegally or contrary to CITC regulations, such as
numbers for which proper identification of the end-user has not been obtained or
numbers assigned for a service for which they were not allocated by CITC; and
Inactive numbers (see definition in Annex 2).
National Numbering Plan – Version 2 – August 2011
67 of 77
Annex 10. Short Code Distribution
Y
9Y
90
91
92
93
94
95
96
97
98
99
1Y
10
11
12
13
14
15
16
17
18
19
1YY
0
900
R
P
930
940
950
960
R
980
990
1
901
911
P
931
941
951
961
R
981
991
2
902
R
P
932
942
952
962
R
982
992
3
903
R
P
933
943
953
963
R
983
993
4
904
R
P
934
944
954
964
R
984
994
5
905
R
P
935
945
955
965
R
985
995
6
906
R
P
936
946
956
P
R
986
996
7
907
R
P
937
947
957
967
R
987
997
8
908
R
P
938
948
958
968
R
988
998
9
909
R
P
939
949
959
969
R
989
999
P
R
R
R
R
R
R
R
R
R
110X
P
112
R
R
R
116XXX
R
R
R
R
R
P
R
R
R
R
R
R
R
130XXX 131XXX 132XXX 133XXX 134XXX 135XXX 136XXX 137XXX 138XXX 139XXX
140X
141X
142X
P
P
145X
146X
147X
148X
P
R
R
R
R
R
P
R
R
R
R
160X
161X
162X
163X
164X
165X
P
167X
168X
169X
170X
171X
172X
173X
174X
175X
176X
P
178X
179X
R
R
R
R
R
R
R
R
P
R
190X
191X
192X
193X
194X
195X
196X
197X
198X
P
100
P
R
R
R
R
R
R
R
R
R
111
P
1111X
1112X
1113X
1114X
1115X
1116X
R
R
R
122
P
R
R
R
R
R
R
R
R
R
133 1330XX 1331XX 1332XX 1333XX 1334XX 1335XX 1336XX 1337XX 1338XX 1339XX
144 1440X
1441X
1442X
1443X 1444XX 1445X
1446X
1447X
1448X
1449X
155
P
R
R
R
R
R
R
R
R
R
166
P
1661X
1662X
1663X
1664X
1665X
1666X
1667X
1668X
1669X
177
P
1771X
1772X
1773X
1774X
1775X
1776X
1777X
1778X
1779X
188
P
R
R
R
R
R
R
R
R
R
199
P
1991X
1992X
1993X
1994X
1995X
1996X
1997X
1998X
1999X
1000
1110
1220
1330
1440
1YY0
1550
1660
1770
1880
1990
R
R
R
R
13300X
P
R
16600X
17700X
R
19900X
R
R
R
13301X
P
R
16601X
17701X
R
19901X
R
R
R
13302X
P
R
16602X
17702X
R
19902X
R
R
R
13303X
P
R
16603X
17703X
R
19903X
R
R
R
13304X
P
R
16604X
17704X
R
19904X
Reserved for future use
National Numbering Plan – Version 2 – August 2011
R
R
R
13305X
P
R
16605X
17705X
R
19905X
R
R
R
13306X
P
R
16606X
17706X
R
19906X
R
R
R
13307X
P
R
16607X
17707X
R
19907X
P
Protected
R
R
R
13308X
P
R
16608X
17708X
R
19908X
R
R
R
13309X
P
R
16609X
17709X
R
19909X
68 of 77
Telecom service provider –
external
Telecom service provider –
internal
Government and other
parties
Carrier selection
National Numbering Plan – Version 2 – August 2011
Inter-network routing
69 of 77
Annex 11. External Vanity Codes
4-digit
1600
1601
1602
1603
1604
1605
1606
1607
1608
1609
1610
1611
1612
1613
1614
1615
1616
1617
1618
1619
1620
1621
1622
1623
1624
1625
1626
1627
1628
1629
1630
1631
1632
1633
1634
1635
1636
1637
1638
1639
1640
1641
1642
1643
1644
1645
1646
1647
1648
1649
1650
1651
1652
1653
1654
1655
1656
1657
1658
1659
1660
1661
1662
1663
1664
1665
1666
1667
1668
1669
1670
1671
1672
1673
1674
1675
1676
1677
1678
1679
1680
1681
1682
1683
1684
1685
1686
1687
1688
1689
1690
1691
1692
1693
1694
1695
1696
1697
1698
1699
1700
1701
1702
1703
1704
1705
1706
1707
1708
1709
1710
1711
1712
1713
1714
1715
1716
1717
1718
1719
1720
1721
1722
1723
1724
1725
1726
1727
1728
1729
1730
1731
1732
1733
1734
1735
1736
1737
1738
1739
1740
1741
1742
1743
1744
1745
1746
1747
1748
1749
1750
1751
1752
1753
1754
1755
1756
1757
1758
1759
1760
1761
1762
1763
1764
1765
1766
1767
1768
1769
1770
1771
1772
1773
1774
1775
1776
1777
1778
1779
1780
1781
1782
1783
1784
1785
1786
1787
1788
1789
1790
1791
1792
1793
1794
1795
1796
1797
1798
1799
Reserved
Vanity Codes
National Numbering Plan – Version 2 – August 2011
70 of 77
5-digit
16600
16601
16602
16603
16604
16605
16606
16607
16608
16609
16610
16611
16612
16613
16614
16615
16616
16617
16618
16619
16620
16621
16622
16623
16624
16625
16626
16627
16628
16629
16630
16631
16632
16633
16634
16635
16636
16637
16638
16639
16640
16641
16642
16643
16644
16645
16646
16647
16648
16649
16650
16651
16652
16653
16654
16655
16656
16657
16658
16659
16660
16661
16662
16663
16664
16665
16666
16667
16668
16669
16670
16671
16672
16673
16674
16675
16676
16677
16678
16679
16680
16681
16682
16683
16684
16685
16686
16687
16688
16689
16690
16691
16692
16693
16694
16695
16696
16697
16698
16699
17700
17701
17702
17703
17704
17705
17706
17707
17708
17709
17710
17711
17712
17713
17714
17715
17716
17717
17718
17719
17720
17721
17722
17723
17724
17725
17726
17727
17728
17729
17730
17731
17732
17733
17734
17735
17736
17737
17738
17739
17740
17741
17742
17743
17744
17745
17746
17747
17748
17749
17750
17751
17752
17753
17754
17755
17756
17757
17758
17759
17760
17761
17762
17763
17764
17765
17766
17767
17768
17769
17770
17771
17772
17773
17774
17775
17776
17777
17778
17779
17780
17781
17782
17783
17784
17785
17786
17787
17788
17789
17790
17791
17792
17793
17794
17795
17796
17797
17798
17799
Reserved
Vanity Codes
National Numbering Plan – Version 2 – August 2011
Excluded from the range
71 of 77
6-digit
166000
166001
166002
166003
166004
166005
166006
166007
166008
166009
166010
166011
166012
166013
166014
166015
166016
166017
166018
166019
166020
166021
166022
166023
166024
166025
166026
166027
166028
166029
166030
166031
166032
166033
166034
166035
166036
166037
166038
166039
166040
166041
166042
166043
166044
166045
166046
166047
166048
166049
166050
166051
166052
166053
166054
166055
166056
166057
166058
166059
166060
166061
166062
166063
166064
166065
166066
166067
166068
166069
166070
166071
166072
166073
166074
166075
166076
166077
166078
166079
166080
166081
166082
166083
166084
166085
166086
166087
166088
166089
166090
166091
166092
166093
166094
166095
166096
166097
166098
166099
177000
177001
177002
177003
177004
177005
177006
177007
177008
177009
177010
177011
177012
177013
177014
177015
177016
177017
177018
177019
177020
177021
177022
177023
177024
177025
177026
177027
177028
177029
177030
177031
177032
177033
177034
177035
177036
177037
177038
177039
177040
177041
177042
177043
177044
177045
177046
177047
177048
177049
177050
177051
177052
177053
177054
177055
177056
177057
177058
177059
177060
177061
177062
177063
177064
177065
177066
177067
177068
177069
177070
177071
177072
177073
177074
177075
177076
177077
177078
177079
177080
177081
177082
177083
177084
177085
177086
177087
177088
177089
177090
177091
177092
177093
177094
177095
177096
177097
177098
177099
Reserved
Vanity Codes
National Numbering Plan – Version 2 – August 2011
72 of 77
Annex 12. Allocated Public Codes for Government and Other
Parties4
Code
Description
980
Ministry of Interior - Security Reports
982
Ministry of Interior - Security Reports
985
Ministry of Interior - Security Reports
986
Ministry of Interior - Diplomatic Security
987
Command and Control Center for Security of Hajj in Holy Places
988
Presidency of Meteorology and Environment Protection
989
Ministry of Interior - Security Reports
990
Ministry of Interior - Security Reports
991
Ministry of Interior - Security Reports
992
General Directorate for Passports
993
General Department for Traffic
994
General Directorate for Border Guard
995
General Department for Combating Drug
996
Road Security
997
Saudi Red Crescent
998
Civil Defense
999
Police
1919
Ministry of Social Affairs (Harm and Family Violence Reports)
116111
Family Safety Program (Child Helpline)
4 The table is current as of end of Sha'aban 1432.
National Numbering Plan – Version 2 – August 2011
73 of 77
Annex 13. Guidance for Allocation of Short Code for
Government and Other Parties
Type of Call Center
Public emergency and
disaster response (with
immediate dispatch
capability available
24/7)
Examples of Applications







Public safety (with
immediate dispatch
capability)



Public safety (without
immediate dispatch
capability)








Civil Defense
Ministry of Interior
Police
Fire
Saudi Red Crescent or other national
Emergency Medical Services
responders
Saudi Electricity Company (emergency
only)
National Water Company (emergency
only)
Number of
Digits Allowed
3 or 4
Local or regional Emergency Medical
Services responders
Saudi Food & Drug Authority (National
Pharmacovigilance Center – NPC)
Other major water, electricity, gas and
sewage utilities (local or regional)
4 or 5
Civil Defense
Ministry of Interior
Police
Fire
Medical and health-related
Aviation
Maritime
Major water, electricity, gas and sewage
utilities
5 or 6
National Numbering Plan – Version 2 – August 2011
74 of 77
Type of Call Center
Public service
Examples of Applications









Access to government services
available 24/7
Tracking electronic transactions with
government departments
Traffic conditions
Weather conditions
Time of day
School information
Non-profit charitable and nongovernment organizations providing a
Kingdom-wide public service available
24/7
Temporary allocations for Hajj public
safety and public service
announcements for pilgrims
Temporary allocations for voting in
elections for public office
National Numbering Plan – Version 2 – August 2011
Number of
Digits Allowed
5 or 6
75 of 77
Annex 14. Application for Allocation of Numbering resources
Licensee Name
License No.
Registered Business
Name (if Different)
Postal
Address
Contact Information
Name
Tel #
Number Range
Requested
Type of Service
Email
No. of Blocks
Description of Service
Justification of
Request
Preferred Allocation
Expected Activation Date
Current Status
Forecast of Utilization
of Allocated Numbers
or Codes
Type of Allocation
For Geographic
Numbers


Utilization Ratio at Request Date
Expected Consumption Date
Year 1
Year 2
Year 3
Begin Date
Permanent
Temporary
End Date
LCA
NXX
Zone Code
Attach details of current allocations related to this application.
Attach any additional information necessary to support the application.
I acknowledge the correctness and accuracy of the above information provided to CITC.
Name:
Job Title:
Signature:
Date:
National Numbering Plan – Version 2 – August 2011
Stamp:
76 of 77
Annex 15. Application for SMS Unified Code
SMS Service Provider
Non-Profit Organization
Contact Information
License No.
Name
Tel #
Email
Name of Service
Status of Service
Charges for Service
□ New Service
□ Periodic Subscription
□ Existing Service
□ Per Message Rate
Description of Service
Justification of Request
Maximum Charge
Choices of Code
Expected Activation Date
5 __ __ __ __ __
5 __ __ __ __ __
Telecom Service Provider
Code Used
1)
2)
3)
4)
5)


5 __ __ __ __ __
1)
2)
3)
4)
5)
Attach proof of the agreements with multiple telecom service providers to provide a new service,
including the service name and associated tariff.
Attach proof of the agreements with multiple telecom service providers to provide a currently existing
service, including the service name, code, tariff, and the name of the SMS provider to whom the code
is allocated.
I acknowledge the correctness and accuracy of the above information provided to CITC.
Name:
Job Title:
Date:
Signature:
National Numbering Plan – Version 2 – August 2011
Stamp:
77 of 77